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Question 1

Global School Project Management

SSM_GSPM_04 ► Self-evaluation

Friday, 6 September 2013, 11:49 PM
Friday, 6 September 2013, 11:51 PM

1

2

1 min 50 secs

9

10

Marks

10.00/10.00

Grade

100.00 out of a maximum of 100.00

The most important skill for a Project manager to have is:

Correct
Mark 1.00 out of
1.00
Flag question

Select one:
a. Good administrative skills.
b. Good planning skills.
c. Good client-facing skills.
d. Good communication skills.
Keep in mind that a great project manager is the one with good communication
skills. According to PMI’s standards, a project manager should spend more than
90% of his or her time on communications. The other skills (options A, B and C)
are also important to have. However, the question is asking for the MOST
important one of all. Therefore, option D is the correct answer.
The correct answer is: Good communication skills.

Question 2
Correct
Mark 1.00 out of
1.00
Flag question

Frank and Maria are having a conversation about the main output coming
from their activities regarding the identify stakeholders’ process. They
notice that they have a document with details about identification
information, assessment information and stakeholder classification.
What document are they referring to?
Select one:
a. Project Management Plan.
b. Project Communications Plan.
c. Stakeholder Register.
d. Resource Breakdown Structure.
The main output of the identify stakeholders process is the Stakeholder Register.
This contains all details related to the identified stakeholders including, but not
limited to identification information, assessment information and stakeholder
classification. Option A, B and D are incorrect ones.
The correct answer is: Stakeholder Register.

Question 3
Correct
Mark 1.00 out of
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Quiz navigation

Finished

The multi phase software project Robert is working on has people
located globally. The Project is behind Schedule, but under Budget
according to the latest status report. On the other hand, the team has
been dificult to manage for different reasons. Under these
circuntances, what does Robert as a PM need to apply with his team?

3

4

5

6

Show one page at a time
Finish review

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8

Select one:
a. He needs to develop a new Schedule to bring the Project back on track.
b. He needs to develop a communication plan to integrate the team.
c. He should not do anything. The Project is under Budget.
d. He should get help from first line software’s manager.
Even though the project is behind Schedule, this is not real problem Robert is
dealing with. Notice that Robert as a PM has some problems to be addressed
with his team, and for that reason, his soft skills will be quite important.
Therefore, to work on a communication plan in order to integrate the team is the
best answer to the question.
The correct answer is: He needs to develop a communication plan to integrate
the team.

Question 4
Correct
Mark 1.00 out of
1.00
Flag question

Marie is a Project manager who is involved in a meeting with the
customer discussing very important topics about the scope’s
requirements. After the customer makes a statement, Marie carefully
reformulates and restates the message back to them with some critical
key points to analyze. What is she practicing in this example?
Select one:
a. Listening & negotiating skills.
b. Project face to face management’s approach.
c. Professional courtesy.
d. Passive listening.
Control stakeholder engagement is the process of monitoring overall project
stakeholder relationships and adjusting strategies and plans for engaging
stakeholders. Even though options B and C may look right, they are not an
example of what Marie is practicing in the example. She is more focus on
listening to what the customer needs about the scope’s requirements and
negotiating the best approach. Option A is the correct answer.
The correct answer is: Listening & negotiating skills.

Question 5
Correct
Mark 1.00 out of
1.00
Flag question

Linda, a new Project Manager for a medical company, needs to choose
the right process required to identify the people, groups, and
organizations that could impact or be impacted by the Project. Linda
should look for:
Select one:
a. Project Scope Management.
b. Project Communications Management.
c. Project Integration Management.
d. Project Stakeholder Management.
Project stakeholder management includes the processes require to identify the
people, groups or organizations that could impact or be impacted by the project,
to analyze stakeholder expectations and develop management strategies.
Options A, B and C are incorrect.
The correct answer is: Project Stakeholder Management.

Question 6
Correct
Mark 1.00 out of
1.00
Flag question

Angela and Patricia are leading a complex TeleCom Project for a local
company. They are working on tools and techniques for identifying
stakeholders. Which of the following is NOT a model for stakeholder
analysis:
Select one:
a. Power-Interest.
b. Power-Influence.
c. Influence-Impact.
d. Leadership-Ability.

b. c. address issues as they occur. concerns. d. option D is the correct one. Therefore. B and C are all classification models used for stakeholders analysis. it is important to communicate and work with stakeholders to meet their needs-expectations. The correct answer is: Early in the Project to analyze their levels of interest. . Stakeholders can be identified at any time. The correct answer is: Leadership-Ability. Options B and C are incorrect statements. Option D is not a classification model. options A and C are not correct. John is learning a new language in another country. He has also been in several other countries working with a variety of stakeholders.00 Flag question John is managing a complex projet in China. b. The early we can identify the stakeholder. Question 7 Correct Mark 1. b.00 Flag question Your latest review of the Project status shows it to be more than three week behind Schedule and with a CPI of 0. and potential impact on project success. The best time to identify the stakeholders should be: Select one: a. To better communicate his ideas with his team.75. He wants to know when the right time will be for identifying his stakeholders for his new assigment. Formal and written. questions. In addition. Informal and verbal. You are require to communicate this to the customer. This way we can be able to analyze and document relevant information regarding their interests. which of the following techniques is the most effective one? Select one: a. The information provided is not saying anything about a project coordinator who can be able to communicate with John’s team. Under the circumstances provided. among others. Instant messaging. Early in the Project to analyze their levels of interest. The only one that can help John to express his ideas. c. The correct answer is: Face-to-face communication. You do not need to communicate how bad the Project is. Face-to-face communication.Options A. d. the question is asking for the “best” time to identify stakeholders. Question 8 Correct Mark 1. suggestions. d. This is the reason why option A is the answer. Option D is incorrect. This type of Project does not require the PM to identify stakeholders. it has been noticed tha both risks and issues have been increased recently. He is learning the culture and also taking some courses in order to learn some basic chinese. However. Therefore.00 out of 1. it is a soft skill a good project manager should have to manage his or her project accordingly. Later in the Project to find out if they are happy with the results. Question 9 Correct Mark 1.00 out of 1.00 out of 1.00 Flag question Jack is an experienced project manager for a Goverment organization. It is important to keep in mind that stakeholders can be identified at any time during the project life cycle. c. Option B is the correct answer. He does not need to communicate with his team. This message should be: Select one: a. involvement. interdependencies. Imagine how hard will be to write a message or send an email for him. the better it is. is to be face to face with his team. You need to read carefully the question and make sure you understand what is being asked. The Project coordinator can do so. influence. E-mail. Informal and written.

This message can not be informal nor verbal.00 out of 1. Control stakeholder engagement is part of the monitoring and controlling process group. The correct answer is: Formal and written. The key benefit of this process is that it will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and its environment changes. Therefore. d. Options A. Option C is incorrect because you always have to communicate project progress.00 Flag question James is a new Project coordinator for an IT local organization. b. Closing process group. Question 10 Correct Mark 1. c. Therefore. Executing process group. B and C are not correct. Planning process group. He wants to know which process group is the control stakeholder engagement located. Monitoring & Controlling process group. The answer to his question is: Select one: a.and Foster appropriate stakeholder engagement in project activities throughout the project life cycle. a good project manager must take the data affecting the project and in a formal written document be able to raise the risks and issues with potential alternatives to bring the project back on track. Finish review You are logged in as Nicole Wood (Logout) SSM_GSPM_04 . the correct answer is option D. The correct answer is: Monitoring & Controlling process group.

Once the project starts. Problem solving to persuading to participating to coaching c.2 Read the options available carefully. 6 September 2013.00 Grade 100.00 out of 1. Risk Register doc b. Also.00/10. he or she needs to spend time coaching the group so they can work on their activities accordingly. the project manager’s style should change from: Mark 1.3. the project manager needs to direct his or her team to understand the objectives to be delivered. He needs to determine some main outputs from the control stakeholder 3 4 5 6 Show one page at a time Finish review 7 8 . 7 September 2013. She needs to know which document may contain information about stakeholders in general.1 The only option Alicia should go for is the Stakeholder Register document in order to understand stakeholders’ influence and expectations on her project. Directing to coaching to supporting to delegating b. 12:01 AM 1 2 8 mins 32 secs 9 10 Marks 10.00 out of 1. Option A is about risk management. The correct answer is: Stakeholder Register doc Question 2 Correct As a project moves though its life cycle.00 out of a maximum of 100. The correct answer is: Directing to coaching to supporting to delegating Question 3 Correct Quiz navigation Finished Tony is managing a multi phase project for his company. 11:53 PM Saturday. Statement of Work doc c. Therefore. Alicia should go for: Select one: a. The question is asking for the manger’s style while managing the project. and option D is talking about the project plan which contains information about all the other processes and knowledge areas of the project. Option A is the correct answer. Final version of the Project Plan doc PMBoK 13.3.You are logged in as Nicole Wood (Logout) Home ► My courses ► Started on State Completed on Time taken Question 1 Correct Mark 1.00 Select one: Flag question a. the project manager supports the work done by the team and delegates some last project activities to some of his or her key players among the group. including influence and expectations. Finally. option B is referring to the SOW. Stakeholder Register doc d.00 Alicia is junior project manager for a software development company.1. Problem solving to autocratic to forcing to delegating d.00 Flag question Global School Project Management ► SSM_GSPM_04 ► Evaluation Unit 2 Friday. C is the correct answer. Leadership style should not change PMBoK 9.

the outputs Tony may choose are: work performance information.00 Flag question For a manufacturing project Norman is working on. Under the control stakeholder engagement’s process. B and D have wrong outputs. Work performance information and project management plan updates d. However. The customer needs to be less informed d. Tony should choose: Select one: a.00 out of 1. project document updates and organizational process assets updates.2 and the SPI of 1. Option D is the only one correct.2 You need to know the inputs.00 Flag question Luisa manages a large project under a lot of pressure from the customer. Stakeholders located in two different regions may speak different languages. The project has 50 stakeholders in four different regions.3. The project has a CPI of 1. Project management plan updates and industry groups PMBoK 13. he wants to know which tools and techniques he may use for planning stakeholder management purposes. The correct answer is: Work performance information and project management plan updates Question 4 Correct Mark 1. tools & techniques and outputs from the PMBOK’s processes. tools & techniques and outputs from the PMBOK’s processes. Norman should use: Select one: a.1 Stakeholder analysis is a technique of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project. What kind of communication does this meeting represent? Select one: a.00 Flag question engagement’s process. b. Expert judgement and stakeholder register c.00 Flag question A Project manager is holding a meeting with stakeholders related to the status of a large Project for constructing a new highway in crowed city. meetings and analytical techniques. The project charter was not approved with the correct members PMBoK 13.3 You need to know the inputs. the tools and techniques use are: Expert judgment. Meetings and analytical techniques PMBoK 13.00 out of 1. Earned value management and meetings d. Gaps between the current and desired stakeholder’s engagement can be identified c. Under the plan stakeholder management process. Options A.1. . The correct answer is: Gaps between the current and desired stakeholder’s engagement can be identified Question 5 Correct Mark 1. Option C is the correct answer. change requests.4. Change requests and project charter b.00 out of 1. The correct answer is: Meetings and analytical techniques Question 6 Correct Mark 1. She knows that the stakeholder’s analysis is important because: Select one: a.00 out of 1. Also helps to identify gaps between the current and desired stakeholder’s engagement. project management plan updates. Project charter and work performance information c. Earned value management and stakeholder register b.Mark 1.2. the manager is going to have to deliver the message to the stakeholders that a crucial quality test has failed. The others ones do not represent a valid solution to the question. Option B is the correct answer. Formal verbal.

Interpersonal skills is one of the tools and techniques used for the manage stakeholder engagement’s process.b. Options A. Communication management plan. This is not correct. Interpersonal skills and change log c. Too much paper work to be done c. PMBoK 13. Text-oriented role description b. option A. Therefore. The correct answer is: Informal verbal. Normally. Question 7 Correct Mark 1.00 Flag question A project for a Government Organization is ready to be approved. Base on your experience. What inputs do you need to manage stakeholder engagement? Select one: a.1. The objective is to ensure that each work package has an unambiguous owner and that all team members have a clear understanding of their roles and responsibilities. B is the correct answer. Notice that options B. Change log and the Organizational process assets. Interpersonal skills and the stakeholder management plan PMBoK 13. Stakeholder management plan and communications management plan b.2 It is important to organize in a graphical chart positions and relationships of the stakeholders. tools & techniques and outputs from the PMBOK’s processes.00 out of 1. The correct answer is: Hierarchical-type charts Question 8 Correct Mark 1. which is incorrect. Under the manage stakeholder engagement plan. the input to this process are: Stakeholder management plan. The correct answer is: Stakeholder management plan and communications management plan Question 9 Correct Mark 1. Communications management plan and Interpersonal skills d. Matrix based responsibility chart PMBoK 9. The question does not show main concerns about progress done. Informal verbal.00 Flag question Marcus is an experience project manager working for an chemistry company. Paralingual. Paralingual is the pitch and tone of voice used to convey a message.1 You need to know the inputs. C and D have “Interpersonal skills” as one of the inputs for this process. so a formal verbal communication is not required.00 out of 1. You have been selected to be the project manager and responsible to achieve the project’s goals. option C. Managing stakeholders’ expectations through negotiation and communication is a key success factor. Team members personality that produce under constant stress . Hierarchical-type charts d. option D.00 out of 1. team members are probably under high levels of stress due to: Select one: a. he or she will just call his or her team to participate (have some conversations) on the meeting.00 Flag question You are a project manager who has been brought in to manage an ongoing project with high levels of conflict. d. Option C is the correct answer.3. A lot of rain causing the team members to worry about bad traffic. B and D are used for other process purposes. Non verbal is base on physical mannerisms.3. c. What is the traditional graphical way to display a reporting structure among project team members? Select one: a. Non-verbal.1 Keep in mind that communication is a powerful tool project managers need to use on a daily basis. Option A is the only one correct. b.2. Flowchart c. He is responsible to lead a team of 65 stakeholders. Notice that the project manager is setting up a meeting to discuss about the quality test that failed. however.

The customer needs solutions for his or her problems. The project manager should be the one prioritizing work activities and coordinating the solution of the project’s issues. so Arnold does not have to talk to his team about the issues.3 The team has to be focus on their activities to be accomplished.d. Arnold must talk to the sponsor to analyze-balance priorities and get resources to work on the project. The correct answer is: The sponsor. The sponsor. Option C is not correct. The correct answer is: Priority of work issues Question 10 Correct Mark 1. does not always produce stress among stakeholders. Options A and B do not have any correlation to the real situation. Option A is not correct. Management will not be his first approach.2. Senior management. Therefore. Edwin (another stakeholder) discovers that a major work package was not completed because a team member’s boss moved him to another Project. The customer. Option D is the correct answer.00 out of 1. d. is always one of the main reasons stakeholders having high levels of stress to deal with. priority of work issues. Which of the following is the best person for Arnold to talk to about these issues? Select one: a. b. The project has stakeholders with different kind of interests and priorities. Option D. At the same time. c. PMBoK 13.3. Option B is not correct. Priority of work issues PMBoK 13. Senior management could be a possibility but Arnold must find first his main contact person to solve the project’s issues. option C. His project is in the middle of the executing processes when Rita (stakeholder) suggests a major new change.2 This one is a great example of what a project manager has to deal with on a regular basis. option D is the correct one. conflicts will always be there for you to confront. Therefore.00 Flag question Arnold works for a medical device company as a project manager. Team members’ personality. The customer will not be his best option. Finish review You are logged in as Nicole Wood (Logout) SSM_GSPM_04 . The team.

00 out of a maximum of 100.3 A is the only choice that is not part of the scope baseline.00 out of 1. Option A is the correct answer. Every ítem should have a unique identifier c. It is used to help create the baseline.00 Flag question Global School Project Management ► SSM_GSPM_04 ► Evaluation Unit 3 Part 1 Saturday. Which of the following is NOT part of the scope baseline? Select one: a. C and D represent the three components of the scope baseline. Options B. A project sponsor who is involved in the project 3 4 5 6 Show one page at a time Finish review 7 8 . The project scope statement c.00/10. 12:09 AM 1 2 5 mins 41 secs 9 10 Marks 10.00 out of 1. however. Therefore.00 Grade 100. The correct answer is: The requeriments documentation Question 2 Correct Mark 1. The work breakdown structure d. He is dealing with some scope management tasks. The WBS represents 100% of the work that will be done on the project d. option A is the correct one. 7 September 2013.00 Flag question Quiz navigation Finished Frank has taken over as project manager for a medical device company that is completing the design phase. change requests that affect the requirements are still pouring in from several stakeholders. Options B. Each level of a WBS provides progressively smaller representations PMBok 5.00 Paul is a project coordinator learning project management activities for his company. C and D are true statements regarding the WBS’ concepts. Which of the following would have been MOST helpful in this situation: Select one: a.00 out of 1. 7 September 2013. Activities should be arranged in the sequence they will be performed b. The correct answer is: Activities should be arranged in the sequence they will be performed Question 3 Correct Mark 1. The WBS Dictionary PMBok 5. The requeriments documentation b.You are logged in as Nicole Wood (Logout) Home ► My courses ► Started on State Completed on Time taken Question 1 Correct Mark 1. That part comes later. Which of the following statements is false regarding a work breakdown structure (WBS)? Select one: a.4 You do not tackle activity sequencing as part of the work breakdown structure.00 Flag question You are managing a complex electro mechanical project for an important corporation. BUT is NOT part of if. 12:03 AM Saturday.

The correct answer is: To fund the project and formally accept the product Question 6 Correct Mark 1. The correct answer is: A well-defined requirements management plan Question 4 Correct In Project Scope Management. tools & techniques and output from the project scope management knowledge area. Create WBS process.00 out of 1. Therefore. Option D is incorrect since the change evaluation system is a “made up term” not found in PMI’s processes. John wants to know more about the scope management process. that would be the role of the senior management. The preliminary scope statement contains a high level description of the scope.b. To be the primary interface with the customer c. The project scope statement should contain: Select one: a. The work packages for the project b. Requirement documentation will be an input of the Define Scope process.1. Also.6 This one is tricky. it only evaluates changes. The company already has a Project Management Office to manage all strategy programs. Validate Scope d. it is likely that the requirements management plan was NOT well defined. If you missed it. To help exert control over the funtional managers PMBoK 5.00 out of 1. Option C is incorrect because if the change control board exists on the project.1 You need to read the question carefully. Choice A is incorrect as the WBS is created later as part of the Create WBS process. The reason B is correct is that the requirements management plan contains a plan for how changes will be handled.00 Flag question John has been promoted to be a project manager. .00 Select one: Flag question a. Validate Scope process and Control Scope process. A change control board d. If more control were needed over the functional managers. Option D is not a function of the sponsor.4 The project scope needs to include a detailed description of the scope of work to be performed. but it is incorrect. Define Scope b. EXCEPT: Mark 1. A detailed description of the scope PMBok 5. The correct answer is: Plan Scope Management Question 5 What is the main function of the project sponsor? Correct Mark 1. Create WBS c. C is incorrect because the level of effort is estimated after the scope has been defined. However. B is tricky.00 out of 1.00 Flag question Select one: a. do not feel bad. Option A is incorrect because it is not the sponsor’s role to control changes. Choice A is really the project manager’s job. A well-defined requirements management plan c. you need to know the inputs. To fund the project and formally accept the product d. It is also for choice B. Plan Scope Management PMBoK 5.1 It is the sponsor’s job to pay for the project and to accept the product. requirements documentation is an input of all processes listed. The level of effort associated with each scope element d. A change evaluation system PMBok 5. option D is the correct answer. If too many changes are pouring in. but the project scope statement is detailed. A high level description of the scope c. To help manage senior management expectations b. Requirement documentation is NOT an input of the Plan Scope Management process.

The project manager should not advice the board to be more flexible with changes the project may have (option C). The correct answer is: Define Scope Question 10 The most important part of Validate Scope is: Correct Mark 1. This is an example of: Select one: a.00 Flag question A scope change was requested by a project stakeholder under the telecom’s project. What is David supposed to do? Select one: a. project manager for a marketing company. Record the change request and its corresponding result c. Advise the board to create more flexible rules for approving changes d.00 Select one: a. Project Scope Management b. Tell the stakeholders that he will ensure approval of the next request PMBok 5.00 out of 1. The correct answer is: Lack of the work breakdown structure Question 8 Correct Mark 1. Define Scope d. which usually results in outputs such as change requests but never planning documents.00 out of 1. Keep in mind that the WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. Option D is also incorrect because the project manager cannot ensure to stakeholders that a future request will be approved. Support the stakeholder and ask the board for explanations b. Option A is incorrect because the project manager has to respect the Change Control Board’s final decision.6 The project manager should document data coming from any changes applied to the project as well as its results.00 Flag question Select one: a. The Change Control Board has carefully analyzed the request and decided to reject it.3 This one is not hard if you read it carefully. Collect Requirements c. Checking the scope of the project against stakeholder expectations . Verify Scope PMBok 5. Option D represents a monitoring and controlling process. Team members claim they do not know exactly what to do and therefore cannot measure their percent of work completed.The correct answer is: A detailed description of the scope Question 7 Correct Mark 1.00 Flag question Luisa. Correct answer is C. Gaining formal acceptance of the project deliverables from the customer Flag question b. problems like the ones mentioned on the question will be part of project manager’s daily activities. If the WBS does not exist. the project manager. Lack of the project scope statement b. was upset with that decision. Lack of the work breakdown structure d.00 out of 1.00 out of 1. The correct answer is: Record the change request and its corresponding result Question 9 Creating the project scope statement is part of which process? Correct Mark 1.3 The project scope statement is created as part of the Define Scope process. fails to obtain from team members adequate information on their percent of work completed. B is the best option. Option A is incorrect because it is the name of the knowledge area and not a process. Lack of clarification meetings on the work PMBoK 5. David. Lack of cooperation from team members c.

Options B. the only one that it is listed as part of Validate Scope is to get customer acceptance of the product. Verifying that the product met the quality specifications from the quality management plan PMBok 5. The correct answer is: Gaining formal acceptance of the project deliverables from the customer Finish review You are logged in as Nicole Wood (Logout) SSM_GSPM_04 . BUT they are not part of the Validate Scope process.5 It is important to understand the processes and their inputs as well as outputs. C and D may be done during the project.c. Whereas all of these choices may be important. Verifying that the project came in on time and on budget d.

Creation of the WBS c.00 out of 1. he wants to use a tool to control scope. is breaking the work down so that the scope is clearer and more manageable. 12:19 AM Saturday. Her project is complex and has stakeholders located in three continents.2 The requirements documentation is typically created quite early on the project. Schedule activities d. Physical areas of the plant b. This process continues until the deliverables are small enough to be considered work packages. Roy intends to present the results as a hierarchy tree structure. Work packages PMBoK 5. Creation of the requirements documentation b. characteristics.00 Flag question Roy. The other options are incorrect.00/10. the practice of braking down deliverables (product features.00 Quiz navigation Finished For a software project Phillip is working on.You are logged in as Nicole Wood (Logout) Home ► My courses ► Started on State Completed on Time taken Question 1 Correct Mark 1.3 Keep in mind that the WBS is primarily constructed through decomposition. D and C respectively.00 Flag question Global School Project Management ► SSM_GSPM_04 ► Evaluation Unit 4 Saturday. 7 September 2013.00 Grade 100. To what extent must Roy break it down? Select one: a.00 out of a maximum of 100.00 Maria works as a project for an IT organization. 7 September 2013. 12:21 AM 1 2 1 min 29 secs 9 10 Marks 10. The correct answer is: Creation of the requirements documentation Question 2 Correct Mark 1. The correct answer is: Work packages Question 3 Correct Mark 1.00 out of 1. the project manager for an automobile industry. Which of the following tools is the right one for Phillip to take? Select one: 3 Finish review 4 5 6 7 8 . Activity list c. or attributes) into progressively smaller pieces. Creation of the scope baseline PMBok 5. Which of the following activities is Maria going to do FIRST? Select one: a. In this case it would be created well before options B.00 out of 1. She has been managing projects like this one for several decades. Creation of the activity list d.

Product analysis.5 The customer accepts the scope of the product in Validate Scope. Define Activities .00 Select one: Flag question a. Validate Scope. option B is correct.2.00 out of 1. Decomposition b.00 Flag question The product you have delivered has been reviewed carefully against the scope and is now being brought to the customer for formal acceptance. The correct answer is: Product analysis Question 5 Correct Mark 1. Close Scope d. Which tool would be MOST appropriate to use during this meeting? Select one: a. The correct answer is: Variance analysis Question 4 Correct All of the following options are NOT tools or techniques of the Define Scope process. except: Mark 1. The tools used in this process are: Expert judgment. Gap analysis d. Variance analysis d.Flag question a.00 Select one: Flag question a.00 out of 1. Alternatives generation and Facilitated workshops.00 out of 1.00 out of 1.2 Variance analysis is the tool to control scope. Product analysis c. Audit Scope c. Question 7 Correct All of the following project management processes are related to the project scope. Scope statement d. B.2 Define scope is the process of developing a detailed description of the project and product.00 Flag question The project manager and the customer on a project are meeting together to review the product of the project against the documented scope. Which process is the project in? Select one: a. Feature review PMBok 5. Decomposition b. Options A. b. Control Scope PMBok 5. Define Scope b. Verification analysis b. Therefore. EXCEPT: Mark 1. The correct answer is: Inspection Question 6 Correct Mark 1. A. and D are different tools to use on other project management processes. C and D are not documented as part of the processes. The correct answer is: Validate Scope. Interviews PMBok 5. and the tool used here is inspection. Paretto analysis c. Inspection c.5 The project manager and customer are involved in the validate scope process. Stakeholder register PMBoK 5.

2 The WBS dictionary is a document that provides detailed deliverable. The requirements documentation and the project scope statement b. using a Nominal Group Technique to help promote creativity. WBS Dictionary c. Project customer and manager d. Notice that “stakeholders” mean the team. The work breakdown structure and the WBS dictionary d. Scope management plan d.00 Flag question For your new medical project. Therefore. The Nominal Technique is a method used to promote creativity in the Collect Requirements process. Validate scope and Control scope. Activity list PMBoK 5.00 out of 1. Create WBS. Create WBS d. The correct answer is: Define Activities Question 8 Correct Mark 1. The correct answer is option D. a team member has asked you which document contained detailed descriptions of work packages. What must you have shown that member? Select one: a. Project manager and team c. Project team b. Which choice represents the MOST likely results of your work? Select one: a.00 Flag question You are working with stakeholders.00 Select one: Flag question a. The requirements documentation and the requirements management plan c. and scheduling information about each component in te WBS.1 Project scope management includes the following processes: Plan scope management. The correct answer is: Project stakeholders Finish review .2 This is a tricky one. and the two outputs that match that process are the requirements documentation and the requirements management plan. Collect Requirements PMBoK 5. and even customers. Define scope.3. Accepted deliverables and change requests PMBok 5. The correct answer is: The requirements documentation and the requirements management plan Question 9 Correct Mark 1. managers.c. Define activities (option B) is part of the Time Management Process. activity. Collect requirements.00 out of 1.3 The WBS is a communication tool to be used among stakeholders. the correct answer to the question.3. Project scope statement b. The correct answer is: WBS Dictionary Question 10 Correct The WBS can be better expressed as an effective aid to communication among the: Mark 1.00 out of 1. Project stakeholders PMBoK 5.

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Text-oriented role descriptions b. The correct answer is: The project scope management plan Question 3 Correct What is the traditional way to display a reporting structure to project team members? Mark 1.00 out of 1. Question 2 Which of the following is NOT contained in the scope baseline? Correct Mark 1. Hierarchical-type charts 8 17 18 19 20 21 22 23 24 25 Question 1 7 Show one page at a time Finish review . including the current team’s status report. The project scope management plan c. Answer: C Closing the project is not the best approach. According to the best practices learned so far. d. 6 September 2013. the WBS. the first and best option is “C”.00 Grade 100. Flowcharts c. What is the FIRST thing you should do? Mark 1. 10:20 PM Quiz navigation Finished Friday. Neither is stopping all tasks until a new approved project charter is established. Stop all tasks until a new approved project charter is established.00/25. 6 September 2013. The three primary ingredients of the scope baseline are the scope statement.00 Select one: Flag question a. it has no chance of succeeding. Review the project charter and supporting documents. The project scope statement b.00 out of a maximum of 100.You are logged in as Nicole Wood (Logout) Home ► My courses ► Started on State Completed on Time taken Global School Project Management ► SSM_GSPM_04 ► Evaluation Unit 5 Friday. The WBS dictionary Answer: B The scope baseline represents the documented scope once it has been defined and is under control.00 Flag question Select one: a.00 Select one: Flag question a.00 3 4 5 6 Correct You are a new project manager assigned to a troubled manufacturing project that is 20% into the planning phase. including the current team’s status report. 10:26 PM 1 2 6 mins 9 secs 9 10 11 12 13 14 15 16 Marks 25. Close the project.00 out of 1. b. Hold a meeting to assess project status.00 out of 1. The correct answer is: Review the project charter and supporting documents. and the WBS dictionary. The work breakdown structure d. c. The scope management plan is not part of the scope baseline.

how should the project manager’s style should evolve? Mark 1. change requests are still pouring in from many sources. Next.00 Flag question You have taken over as project manager for a data warehouse project that is completing the design phase. Which of the following would have been MOST helpful in this situation? Select one: a.00 out of 1. She wants to know when the right time will be for identifying the stakeholders for her new assignment. If too many changes are pouring in. The correct answer is: A clearly defined scope management plan Question 6 Correct Mark 1. “D” is incorrect since the change evaluation system is a made-up term not found in PMI's processes. it only evaluates changes.d. with the project manager delegating authority for decision making. so they are acting more as a director for the team. However. The correct answer is: Hierarchical-type charts Question 4 Correct As a project moves though its life cycle. Stakeholders should be identified as part of the Monitoring process group. the team starts working with the project manager listening to his or her instructions. Early in the project to analyze their levels of interest. The reason “B” is correct is that the scope management plan contains a plan for how changes will be handled. However. A change evaluation system Answer: B This one is tricky. From directing to coaching to supporting to delegating b. A Change Control Board d. This type of project does not require Jackie to identify stakeholders. “A” is incorrect because it is not the sponsor's role to control change. don't feel bad. Answer: A Remember to identify the project stakeholders early on in order to manage their expectation as well as risks.00 Select one: Flag question a. it is likely that the scope management plan was not well defined. Do not feel bad if you got it wrong. He or she is paying you to handle that. Option “C” is totally wrong. “C” is incorrect because if the Change Control Board exists on your project. Finally. The correct answer is: From directing to coaching to supporting to delegating Question 5 Correct Mark 1.00 Flag question Jackie is a new project manager for a government organization. the team takes off and performs on its own.00 out of 1. b. Later in the project to find out if they are happy with the results. If you missed it. Matrix-based responsibility charts Answer: C A Hierarchical-type organizational chart can clearly define roles and reporting relationships within a team. From problem solving to persuading to participating to coaching c. A project sponsor who is involved in the project b. He or she is now coaching the team. At the very beginning.00 out of 1. Every project requires the Stakeholder Identification process. Leadership style should not change Answer: A This one is difficult. c. including your boss. the project manager has to make most of the decisions. d. let me help you understand why choice “A” is the correct one. When is the BEST time to identify the stakeholders? Select one: a. The correct answer is: Early in the project to analyze their levels of interest. The team then begins to produce the deliverables and the project manager is there to support them. . From problem solving to autocratic to forcing to delegating d. A clearly defined scope management plan c.

and graphic d. and the Change Control Board Answer: C The project manager verifies the product along with the key stakeholders. and lateral c. The correct answer is: Responsibility assignment matrix Question 8 What are the three major types of communication? Correct Mark 1. Written. Leadership-Ability Answer: D It is important to keep in mind the main tools and techniques that every process has.00 Select one: Flag question a. and the project manager c.00 out of 1. the key stakeholders. We are reviewing the Identify Stakeholder process. the project manager. and the customer Question 11 Correct Which of the following statements regarding a work breakdown structure is FALSE? Mark 1. Written. formal letter. the sponsor. Random access memory b. The other options are incorrect.00 out of 1.00 out of 1. and nonverbal b. senior management. and email Answer: A Remember that based on what we have read. the major types of communication are the ones in option “A”. and the customer. The correct answer is: The sponsor. the key stakeholders. which uses all of the models above except for “D”. Which of the following is NOT a model for stakeholder analysis? Select one: a. The project team and the project coordinator b. Written. senior management. The project manager. and now it is time for the product of the project to be accepted. and the customer d. The correct answer is: Leadership-Ability Question 10 Correct The project has completed the Execution process. and nonverbal Question 9 Correct Mark 1.00 Flag question Patricia is leading a finance project for a global company. The sponsor.00 Select one: Flag question a.00 Flag question Select one: a.Question 7 Correct Within the project management context. Rapid assignment methodology c.00 out of 1.00 Select one: . Who formally accepts the product? Mark 1. downward. verbal. the project manager. what is the RAM structure used to define? Mark 1.00 out of 1. The other choices are made-up terms. She is working on tools and techniques for identifying stakeholders. Reliability and maintainability Answer: C The correct option is “C”. Upward. The quality assurance team. Power-Interest b. Power-Influence c. Influence-Impact d. The correct answer is: Written. verbal. The other choices are incorrect. Responsibility assignment matrix d. verbal.

Verifying that the project came in on time and under budget d. Even though all of these choices may be important. b. “B” is incorrect since not every WBS element has a unique identifier.00 out of 1. A lot of rain causing the team members to worry about bad traffic b. the only one that is listed as a part of the Verify Scope process is to get customer acceptance of the product. Based on your experience. “D” is close.00 Flag question You are a project manager who has been brought in to manage an ongoing project with high levels of conflict. c.00 out of 1. Remember. and the bottom being the most specific. Every item should have a unique identifier. Scope Definition d. Checking the scope of the project against stakeholder and management expectations c. it isn't part of the project. Question 12 Correct Mark 1.00 Select one: a. The lowest level of the WBS would also be the smallest representation of work. not to mention that it is not decomposed by activity level. The correct answer is: Gaining formal acceptance of the project deliverables from the customer Question 14 Creating the project scope statement is part of which process? Correct Mark 1. Scope Verification Scope Verification Scope Verification . The work breakdown structure represents 100% of the work that will be done on the project. The correct answer is: Priority of work issues Question 13 Which of the following is the most important part of Scope Verification? Correct Mark 1. Verifying that the product met the quality specifications Answer: A It is important to understand the processes and their inputs and outputs. team members are probably under high levels of stress due to which factor? Select one: a. Answer: A You don't tackle activity sequencing as part of the work breakdown structure.Flag question a. Project Historical Information Plan b. Priority of work issues Answer: D Although interpersonal relationships can cause conflict within a team. Activities should be arranged in the sequence they will be performed. Gaining formal acceptance of the project deliverables from the customer Flag question b. Other team members’ personalities that produce constant stress d. The WBS has no particular sequence to it. Each level of a work breakdown structure provides progressively smaller representations of the work. the priority of work issues is the primary source for project conflict. d. The other activities may be done during the project. but it is formally part of the Quality Control process. but they aren't part of the Scope Verification process. Too much paperwork to be done c. The correct answer is: Activities should be arranged in the sequence they will be performed. Choice “D” is incorrect because the WBS is arranged as a pyramid with the top being the most general.00 Flag question Select one: a. if it isn't in the WBS.00 out of 1. Scope Planning c. That part comes later. “C” is incorrect since the WBS is the definitive source for all of the work to be done.

It is a made-up term. communication skills are very important for project managers. The correct answer is: The senior management statement of fitness for use Question 18 Which is the most important skill for a project manager to have? Correct Mark 1. Which process is the project in? Select one: a. The level of effort associated with each scope element d.00 out of 1. Good communication skills Answer: D As we have covered during this course.00 out of 1. Scope Control Answer: A The customer accepts the scope of the product during the Scope Verification process. A description of how acceptance will be handled Answer: A “A” is the only choice that is not part of the scope management plan. and “D” all belong to the scope management plan. The preliminary scope statement contains a high-level description of the scope.00 Flag question Select one: a. Project managers spend more than 90% of their time on this area. “C” is incorrect because the level of effort is estimated after the scope has been defined. The correct answer is: A detailed description of the scope Question 17 Which of the following is NOT part of the scope management plan? Correct Mark 1.Answer: C The project scope statement is created as part of the Scope Definition process. Scope Closure d. The correct answer is: Good communication skills . The senior management statement of fitness for use b. “B” is tricky but it is incorrect. A high-level description of the scope c. A description of how the WBS will be created d. The scope change control system c.00 out of 1.00 out of 1. Choice “A” is incorrect since the WBS is created later as part of the Create WBS process.00 Flag question Select one: a. whereas the project scope statement is detailed. Good client relations skills d. “B”. Good planning skills c. Scope Verification b. Notice that option “A” is a made-up term.00 Flag question Select one: a. A detailed description of the scope Answer: D The project scope statement needs to include a detailed description of the scope. Good administrative skills b. The correct answer is: Scope Verification Question 16 The project scope statement should contain which of the following? Correct Mark 1. “C”. The work packages for the project b.00 Flag question The product you have delivered has been reviewed carefully against the scope and is now being brought to the customer for formal acceptance. Scope Auditing c. The correct answer is: Scope Definition Question 15 Correct Mark 1.

you cannot simply skip the WBS.00 Flag question The project manager and the customer on a project are meeting together to review the product of the project and compare it to the documented scope. However. a serious disagreement regarding the interpretation of the scope is brought to your attention by your software specialists. The correct answer is: Inspection Question 20 Correct Mark 1. “A”. but in reality a project manager needs to be ready to work to solve most problems. Question 21 Correct Mark 1. d. “C”. He should consult the WBS dictionary to determine whether sufficient detail exists to properly manage construction. Feature review Answer: B The project manager and customer are involved in the Scope Verification process.00 out of 1. which is usually not a lengthy process. and “D” are not documented as part of this process.00 Flag question Mark has taken over a project that is beginning the construction phase of the product. The dispute should be resolved in favor of the customer. c. the problem should be resolved in favor of the customer. Generally speaking. The dispute should be resolved in favor of senior management. “D” is incorrect because the project manager does not need to bring up this situation to the functional manager.Question 19 Correct Mark 1. Answer: B In this situation. Verification analysis b. c. Inspection c. How should this dispute be resolved? Select one: a. He should stop construction until the work breakdown structure has been created. “A” may sound good. whenever you have a problem related to any disagreements. “C” is incorrect because all things being equal. as you may be tempted to do. project disputes should be resolved in favor of the customer and not in favor of senior management. While executing the work packages. The correct answer is: The dispute should be resolved in favor of the customer. b. Mark should take time to create the WBS. The real problem is that the WBS has not been created. Which tool would be MOST appropriate to use during this meeting? Select one: a. and that will trickle down to more serious problems in the future of the project. “C” is incorrect since the WBS dictionary cannot be created properly unless the WBS is created first. Gap analysis d. The project team should decide on the resolution. and the tool used here is inspection. The correct answer is: He should stop construction until the work breakdown structure has been created. “A” is not a good choice because it is your job to keep the team focused on doing the work and out of meetings where they are arguing about the scope. He should document this to senior management and provide added oversight on the construction phase. The product is inspected to see if it matches the documented scope. he discovers that no work breakdown structure has been created. b. Which choice represents the BEST course of action? Select one: a. “D” is incorrect since merely documenting that there is a serious problem is not a solution.00 out of 1. Question 22 Which of the following activities is done FIRST? . The project manager should escalate the issue to the functional manager. d.00 out of 1.00 Flag question You are managing a large IT project for a global company. He should refuse to manage the project.

Correct Mark 1. Gaps between the current and desired stakeholder engagement can be identified. Have you noticed some distraction elements as part of the questions? For instance. Communicate the issues to senior management for their knowledge. What document are they referring to? Select one: a. Stakeholder register d. Schedule management plan b. In this case. assessment information. the project being ahead of schedule and the cost performance index (CPI) do not have anything to do with the question asked. The correct answer is: Analyze and communicate the project’s associated risks to the stakeholders. Creation of the project scope management plan c. They notice that they have a document with details about identification information. Analyze and communicate the project’s associated risks to the stakeholders. b. it would be created well before the work breakdown structure and the scope baseline (which is made up of the scope statement.00 Flag question Select one: a. the project manager must analyze the issues and then communicate them to the stakeholders.00 out of 1. c. Why is the stakeholder analysis important? Select one: a. What should Randy do first? Select one: a. The customer needs to be less informed. The project is showing some issues in terms of schedule and budget. b. Make sure you are aware of this type of question while taking your exam. The project scope management plan is typically created shortly after the preliminary scope statement.97. Store the data as part of the lessons learned. Creation of the preliminary project scope statement Answer: D The preliminary scope statement is typically created quite early in the project. d. c. The project has seventy-five stakeholders in two different regions. The project charter was not approved by the appropriate members. Stakeholders located in different regions may speak different languages.00 Flag question Roy and Tony are having a conversation about the main output coming from their activities regarding the Identify Stakeholders process. Cost management plan c. the project is ahead of schedule and it has a CPI of 0. Keep the information confidential. Answer: B Option “B” is correct because actions and communications will help to close the gaps coming from the stakeholder engagement process. Resource breakdown structure Answer: C Option “C” is the only correct answer to the question. . Question 25 Correct Mark 1.00 Flag question Maria manages a large project under a lot of pressure from the customer.00 out of 1. d.00 out of 1.00 Flag question Randy is managing a high-tech project for a local company. Creation of the work breakdown structure b. and stakeholder classification. The correct answer is: Creation of the preliminary project scope statement Question 23 Correct Mark 1. The correct answer is: Stakeholder register Question 24 Correct Mark 1.00 out of 1. the WBS. Creation of the scope baseline d. the WBS dictionary). Answer: A Under these circumstances. On the other hand.

The correct answer is: Gaps between the current and desired stakeholder engagement can be identified. Finish review You are logged in as Nicole Wood (Logout) SSM_GSPM_04 .