Professional Documents
Culture Documents
his experiences and his disagreement with others. One of the main factors
influencing behavioral patterns is the society people live in. Behavioral changes is
often related to the Principal of Consistency where people expect everything in their
minds to be constant and never changing and different information are always
agreeing with each other. But disagreements do happen occasionally and the brain
goes into a state of dissonance. Dissonance happens when two pieces of
information disagrees with each other. Generally, people dislike being in a state of
dissonance and so, they will work towards solving the problem and with this, their
behavior may change. A good example of dissonance is where your friend may
disagree with you in something and in a situation where your friend is a good thing
but his disagreement is not, the two subjects cannot possible relate to each other
and this causes dissonance.
Since a person’s attitude and behavior are different, a reason can be created even
when the person does not believe in it. This is done to give the impression of not
being in a state of dissonance to others. This, however, is only temporary and the
dissonance still exists and that person’s opinions must still change to resolve this
problem. There can also be dissonance between attitude and behaviors where a
person does not agree with his or her own attitude. That person will then work
towards creating a balance between the two.
The most significant factor in attitude and behavior relations is the individual's
experiences that shape their attitude which leads to corresponding behaviors. If an
employee has no prior experiences with a given situation, they are far less likely to
behave and react in a positive way. Yet individuals who have experience with an
attitude know how they will behave in the given situation.
Employee attitudes and behaviors are usually related either one way or another, so
when an employee has a negative perspective of their job, or a supervisor, or the
organization as a whole-then they are less likely to care about their job performance,
disregard their supervisor or try to cause problems with them, or not consider
anything that would benefit the company as a whole-just worry about doing just
enough in their job and get paid. However, if an individual likes their job-they will take
pride in doing it correctly, if they like their supervisor-they are more likely to
communicate and participate with them, and if they value the organization as a
whole-they tend to look for ways to improve the company as a whole, even when
they don't have too.
Why is it important to study attitudes?
To create a positive impact based on an individual's attitude, one must influence the
individual to identify with the desired attitude by creating personal interest and value-
so that person is more inclined to correspond with the desired attitude, leading to the
desired behavior. When a specific attitude is desired, as well as a specific resulting
behavior, its best not to, " Beat around the bunch." as they say. If one wanted to
know whether an individual was open to being promoted, they should be direct
asking, " Would you consider being promoted to [specific job]?, rather than asking, "
Do you have any desire to move anywhere in the company?" By specifically stating
that you are thinking of promoting them, you get a specific behavior regarding the
idea of a promotion. By simply asking where they would like to move in the company,
you are giving the individual to explain where they would like to go and why-not
hinting at a promotion because it was not implied.
Importance of Attitudes:
Attitudes serve as one way to organize our relationship with our world. They
make our interactions more predictable affording us a degree of control.
For example, the attitude “I like working for this company” is very useful in
guiding our behavior towards the company’s work.
It has been found consistently that the more similar our attitudes are to those
of others, the more we like them.
Attitudes are formed by the basic underlying values and beliefs we have adopted
throughout our life. Our up-bringing has a great influence on how our attitudes are
formed because they influence the underlying beliefs and values that create our
overall attitude.
Events that happen in our life's experience greatly influence the formation or our own
personal attitudes. Things like culture, religion, politics, and family environment all
have a significant influence on the formation of attitudes.
The basic processes through which we learn attitudes remain the same throughout
life, though as we grow older the attitudes we learn may be more complex, and the
ones we already hold may become more resistant to change.
All our attitudes are learned from our experience of the social context around us. The
influence of the family, schooling, and peer groups waxes and wanes as we grow
into adolescence and adulthood.
Thus, the primary sources of our attitudes change as we mature. A final source of
attitudes is the culture in which a child grows up. Culturally prevalent prejudices are
generally reflected in prejudiced attitudes.