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New Era University

COLLEGE OF ARTS AND SCIENCES


PSYCHOLOGY PROGRAM

Narrative Report
In
Psych 09-23 (Practicum in Psychology)
Clinical and Industrial Settings

Submitted By:
Rojalene Urrea
TThS (12:00-3:00)

Submitted to:
Dr. Orlando Cabigting Jr.
Table of Contents

New Era University


COLLEGE OF ARTS AND SCIENCES
PSYCHOLOGY PROGRAM

I.
II.
III.
IV.

Acknowledgement
Approval Sheet
History of New Era University
Mission and Vision
New Era University
College of Arts and Sciences
Psychology Program
V. Narrative Reports and Documentations
Mission and Vision Of Estrellas Nex Care
Whole Documentation for Clinical OJT
VI. Narrative Reports And Documentations
Mission and Core Values of Insular Life
Whole Documentation for Industrial OJT
VII. Pictures
VIII. Certificate and Evaluation
Acknowledgements
First, I would like to thank our Almighty Father for the strength
and guidance that he gave to me in my everyday living.
My family for the uncoditional love and support.
Maam Marcia and Ms. Merlie of the Estrellas Nex Care for
letting us experience and learn in our Clinical Settings practicum
and for the support as well.

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Maam Bernadette of the HR Management of the School of


Saint Anthony for being supportive and patient whenever I failed
to do the designated task.
And lastly, to my fellow practicummers for the good times and
the laughter we shared during the whole duration of our
practicum.
A hearfelt thank you to each and everyone.

New Era University


College of Arts and Sciences
Psychology Program

Approval Sheet
This narrative report of our duty in Clinical and Industrial
Settings in Psych 09-23 (Practicum in Psychology) is submitted
by Emmanuel Ruiz Jr. As for our our final requirement for the
Degree of Bachelor of Science in Psychology, accepted by;

New Era University


COLLEGE OF ARTS AND SCIENCES
PSYCHOLOGY PROGRAM

Dr. Orlando Cabigting


CAS Dean & Adviser

History of New Era University

New Era University (NEU) is a private educational institution in


the Philippines, run by the Iglesia ni Cristo (INC). Its main campus located at No.
9 Central Avenue, New Era, Quezon City, in the Central Office Complex of the
INC. It has several branches around the Philippines, including one in San
Fernando City, Pampanga, in Lipa City, Batangas and inGeneral Santos
City, South Cotabato.
Founded in June 17, 1975, it was known as the New Era Educational
Institute, and was located in Echague, Quiapo,Manila, along Carlos Palanca St. It
initially offered only secondary education (high school) but later expanded in
1977 to serve technical and vocational courses under its Center for Livelihood
and Skills Training (CLST). It also offers graduate (i.e. master's and doctoral)
programmes.

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In 1981, it was renamed New Era College after the Ministry of Education,
Culture and Sports (MECS) granted collegiate status, and later in June 1995, to
its present name, New Era University, when the Commission on Higher
Education(CHED) granted university status.
It is run by the INC for the educational needs of the members although it
does accept enrollments from non-INC members as well. Under the university
umbrella, it runs the College of Evangelical Ministry, where INC trains male
members to become ministers.
Other colleges include: The College of Engineering and Technology,
College of Nursing, College of Business Administration, College of Arts and
Sciences, and the College of Education,also the College of Law and School of
Graduate Studies.
Beginning as the New Era Educational Institute (NEEI) in June 1975, the
school offered secondary education in a building purchased by the Iglesia Ni
Cristo in Quiapo, Manila. Twenty-three teachers and 466 students pioneered the
schools operation.
On June 1977, NEEI was formally incorporated under Republic Act 1459 as
a private non-stock, non- sectarian, non-profit educational institution aiming to
develop academic excellence, professional responsibility, and social awareness
founded on genuine Christian principles.
During the school year 1977-1978, NEEI offered vocational and technical
courses under the Non-Formal Education Program.
In 1978, the Collegiate Department opened in Diliman, Quezon City
occupying the third and fourth floors of the Evangelical College building. The first

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and second levels served as the training center of the Church for would-be
ministers. Twelve collegiate courses were initially offered: Bachelor of Arts (AB)
major in Economics and in Mass Communications, Bachelor of Science (BS)
major in Psychology, BS Industrial Education, BSBA Management, BSBA
Banking & Finance, BSBA Marketing and the two-year Junior Secretarial Course.
In the field of Engineering and Technology, BS Civil Engineering, BS Electrical
Engineering, BS Electronics & Communications Engineering, BS Management &
Industrial Engineering, and BS Mechanical Engineering were offered.
In 1981, NEEI assumed the name New Era College (NEC) after it was
granted recognition by the Ministry of Education, Culture and Sports.
In 1982, NEC held its first commencement exercises and conferred the
degrees of Bachelor of Science (major in Psychology), BS Industrial Education,
and BS Business Administration on twelve graduates.

The Graduate School was established during the school year 1983-1984
offering the course Master of Arts in College Teaching. The programme on
Bachelor of Elementary Education and Bachelor of Secondary Education also
started this year.
In 1984, NEC opened its Pre-school and Elementary Department.
On May 10, 1986, the new and permanent campus of New Era College
along St. Joseph Street, Milton Hills, New Era, Quezon City was inaugurated. In
view of the then peace and order situation surrounding the vicinity of the Manila
Campus, the High School Department and Non-Formal Education unit

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transferred to the new campus in New Era, Quezon City. This brought together all
the departments of the college under the roof of the new four-storey building.
In 1994, NEC established branches in City of San Fernando, Pampanga
and in General Santos City. During the school year 1997-1998, these extensions
started offering high school education as first year classes were opened initially.
On June 5, 1998, the General Santos City branch inaugurated its very own
campus in a half-hectare land area.
On June 30, 1995, the college was granted university status by the
Commission on Higher Education. The school was officially named New Era
University.
The New Era University started a year-long Silver Jubilee celebration with
the inauguration of the NEU Lipa City campus on a sprawling four-hectare land in
Brgy. Marawoy on May 5, 2000.
The Lipa City campus has four buildings, including two five-storey edifices,
built on a total land area of 27, 687 sq. meters in Villa San Jose, Marawoy, Lipa
City. It initially offered Pre-School and Elementary Education.

The New Era University College of Law opened in June 2000 after the
Commission on Higher Education (CHEd) granted it a permit to operate for the
first year level of the course. The opening coincided with the 25th anniversary of
NEU, which was established in 1975.
Inspired by the attainment of university status and motivated by the
challenge of excellence in education, New Era University submitted itself to
voluntary accreditation. In 1996, the Association of Christian Schools and

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Colleges Accrediting Agency, Inc. (ACSC-AAI) granted Level 1 accreditation to


the School of Graduate Studies (SGS). On the same year, the Philippine
Association of Colleges and Universities - Commission on Accreditation (PACUCOA) awarded Level 1 accreditation to the College of Arts and Sciences (CAS),
College of Education (CEd), and College of Business Education and
Administration (CBEA). SGS and CEd both attained level 2 accreditation in 1997.
The Elementary, Pre-school and High School Departments were awarded Level
1 accreditation in 1998 while CAS and CBEA qualified for Level 2 accreditation in
1999.
After another accreditation visit, the Pre-school, Elementary and High
School Departments were given Level 2 recognition.
The peacefulness, orderliness, brotherly love and reverence for the words
of God that govern the day to day order of things in the school inspire the
development and maximization of the students potentials in different fields. The
Elementary Department and the High School Department have garnered laurels
in creative and journalistic writing competitions in quiz bees, in the performing
arts, and even in sports. A most notable achievement was when an NEU school
grader won in the United Nations Population Fund International Poster Making
Competition held in New York, U.S.A.

The College Department has also produced its own breed of achievers. The NEU
varsity teams have contributed players to the Philippines national volleyball and
basketball teams, as well as to the Philippine Amateur Basketball League. NEU
engineering graduates have placed in the top ten list of engineering board

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examinations. NEU made news in the national scene when one of its graduates
garnered the number one post in the 1992 Professional Board Examination for
Teachers taken by 142, 133 examinees nationwide. The Accountancy program of
the College of Business Education and Administration has also performed well in
the CPA board examinations.
Side by side with its academic functions, NEU also fulfills its socio-civic
responsibility towards the larger community that lies beyond its walls. The
students, faculty and staff members, and administrators all do their share in
conducting community extension service. A very impressive project is the BalikAral program for out-of-school youth conducted by NEU in close coordination
with the Department of Education, Culture and Sports (DECS) and the Iglesia Ni
Cristo Social Services Department. This Program brings classes for the out-ofschool youth right in their own vicinity using the local facilities of the Church, the
expertise of NEU-trained teachers and the teaching-learning modules from the
DECS.
New Era University submitted itself to voluntary accreditation. Today, four
programs of the University enjoy Level II step 1 reaccreditation with the benefit of
full curricular deregulation (Master of Arts in Education, Business Education and
Administration courses, Arts and Sciences Courses, and Education Courses).
The students, faculty and staff members, and administration conduct
community extension services. The Balik-Aral Program for out-of-school youths
is conducted by NEU in coordination with the Department of Education Culture

and Sports, now the Department of Education (DepEd) and the Iglesia ni Cristo
Social Services Department. This programme brings classes for the out-of-school

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youth right in their own vicinity using the local facilities of the Church, the
expertise of NEU-trained teachers and the teaching-learning modules from
DepEd.
With the CHED implementation of the National Service Training
Program (NSTP) in June 2002, NEU received commendations from town mayors
and community leaders for its implementation of all three NSTP components:
Literacy Training Service, Community Welfare Service Training, and Reserved
Office Training Corps. New Era University will soon have its own University
Sports Complex and stadium on its Bocaue Campus being built as part
of Philippine Arena complex in Ciudad de Victoria at Bocaue, Bulacan. It will also
establish two more colleges---College of Medicine and College of Architecture.

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New Era University

Philosophy of Education
Godliness is the foundation of knowledge.
Vision
A world class institution of learning with a unique Christian culture
of excellence, discipline, and service to humanity.
Mission
Provide quality education anchored on Christian values with the
prime purpose of bringing honor and glory to God.
Goals and Objectives
1. Impart values laden education leading to the total
development of man.
2. Offer curricula responsive to the needs of the time
3. Optimize learning through the adoption and utilization of
appropriate instructional methods and resources.

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4. Propel institutional development through the conduct of


useful and significant researches.
5. Extend outreach services which promote self help in the
community.

6. Promote access to alternative education delivery methods.


7. Develop servant leaders among staff, faculty memebers and
administrators.
8. Produce God fearing, competent and disciplined graduates.

College of Arts and Sciences

Vision

To become globally competitive learning institution that produces


competent and God-loving practitioners in the professional field of
Arts and Sciences.

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Mission

Provide quality education anchored on Christian values and


optimize individual potentials in response to the emerging
demands of a highly competitive society.

Goals and Objectives

1. Produce academically competent individual


2. Maximize students potentials through the state of the art
instructional materials.
3. Enhance faculty attributes towards professional growth.
4. Develop God-loving individuals and assist in building self
reliant communities.

BS Psychology
Vision

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To become a competent practitioners of Psychology equipped


with the desired potentials to respong to the changing demands of
the modern times towards spiritual empowerment and global
competitiveness.
Mission
Provide quality education integrated with the values through
continuing researches and innovatins in the various fields of
Psychology.
Objectives
The program orients the students on the theories and practices of
Psychology in understanding the uniqueness of individuals. It
equips the students with sufficient knowledge and skills to
become a research-oriented in interpreting and analyzing human
behavior. It also trains the students in the academic, industrial and
clinical settings.

Who would have thought that after almost a month, I will


learn different things during my trainings inside Estrellas Nex
Care. Those experiences will remain forever in my heart. The

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people I have met inside, the nurses, the admin, and the patients,
there will be always a part of them inside of the person I am now.
Patients taught me things that I will never learn in other fields.
Their stories will always leave a mark inside of my personality;
their experiences will always be my guide.
The first time we went for the orientation to the Estrellas Nex
Care, for our clinical setting on the job training, I thought it was
terrible I judged the facility quickly as we entered and it is
because of the smell and the little spacious place of the clinic.
Next, are the nurses who cant even afford to give us a warm
welcome, they dont even smile. I know it has nothing to do with
our trainings, but I dont think poker faces from the admin wouldnt
give us any happy spirit inside. I felt scared by that time; it is my
second time around to be surrounded by patients with severe
mental disorders, first was our field trip.

I felt like I dont want to be here. Except when we were one


by one introduced to the patients, and everything has changed.
These patients as I talk to myself are also human, they can feel,

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well feels to the extreme and they give empathy too. They were
all smiling to us, waving and greeting us. I felt the warm welcome
of the patients, and my point of view has changed.
As we were introduced to the patients, we were also oriented
to the vision, mission and core values of the nexcare, that day
was also the day when one patient approached me and told me
that he likes me to be his friend. He was Tatay Joel. I gave him a
warm introduction of myself as he came up to me, he did the
same too. It has been a long day for the both of us, as we shared
our stories of our lives to each other. He told me about his
background, how did he get here to the nexcare, who are his
friends, what are his hobbies or pass time, he even opened up to
me his family.
Yet, of course, before all the acquaintances happen, I consulted
first to the nurses about Tatay Joel and to the other patients
background. Tatay Joel was one of the patients who have a
severe schizophrenia disorder. One nurse told me that Tatay Joel
tried to kill himself with a gun on his head, but luckily the bullet
missed and Tatay Joel lives. Though tatay joel still have the

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disorder. I dont know the further setting of his background, what I


know about him, is that he is nice guy, well, to me. Even though,
his stories were kinda really out of reality, like he once told me
that he once fought to Jesus Christ and Lucifer and he won. Etc.,
I tried to look that I believe him, but actually I was really trying
hard not to laugh about it. Anyway, we had lot of good times
together, we played chess and we were even partner for Pinoy
Henyo.
I forgot to mention, that our group, for the training were
assigned to group dynamics. We were the responsible for the
daily activity for the patients. We present games and give reward
to the winner. Our games include Stop Dance, Pinoy Henyo,
catch the balloon and Calamansi Relay.

Mrs. Marcia Santos Estrellas, one of the owners of Estrellas Nex


Care was our guide all through our duty inside her psychiatric
ward. She explained well the rules inside. She shared some

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stories regards to the some patients case. She also help us to


managed our program for our Socialization Day.
We gave them biscuits for the reward and they love it.
Hansel, Fita, bread pan, and so much more. Everyone were
enjoying every time our group started to associate with the
patients.
What I like about Estrellas patients is that they are willing
and they are cooperative to the group dynamics. Patients inside
like to interact. They will try to reach out for you. We spent half of
the month with the clients with our group dynamics and everything
seemed alright by the end of May. The relationship to the clients
even grows deeper.
Socialization day, May 30; before this day come, we and my
group are assigned to different area, the foods, the beverages,
the games and the decoration.

I was tasked by Mrs. Marcia to supervise the decoration part.


I bought the materials a week ago that will be used for the
socialization day. I bought Japanese paper, colorful papers like art

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paper, I bought some glue too, I bought balloons, and I bought


some glitters. We came by 2 in the afternoon in the clinic to set up
things. I have provided already the bandiritas that were going to
use, I made it a week before. Angel, Anjo, Emman, Rizza and
Jobel and I got to create more designs in the afternoon. Then
Glocelle and the rest decoration group came, and then we all
started to decorate the area.
We created some logos that were going to use for the
greetings, we created also some banner for the clinics name, and
also the school name. We folded some Japanese paper for the
design too. By 4 in the afternoon, the food and beverages arrived.
For the food, we prepared Adobo and Spaghetti. For the drinks,
we prepared Black Gulaman. It was delicious.
The games group also arrived by that time, but there was
one problem. There were no prizes. There were no rewards for
the games, someone forgot to provide and buy it. So me and
Angel, since we were finished to decorate, we quickly went to the
nearest grocery store, Savemore.
We quickly bought some Fita, bread stick, bread fan, Hansel
and some Potchi. All these were gonna be used as the rewards
for the game later. We went back to the clinic and walked fast as

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we could. We also thought that it was gonna rain, so we decided,


that since we were going to celebrate the event outside, we
moved inside to celebrate Socialization instead.
As we reach our destination to the Estrellas, the foods were
not still arranged to the table. And it was driving me nuts that time,
coz it is passed 4 and everything were still unsettled. Though, I
was glad that the rented Videoke had arrived already. So the
patients were all taking their time singing and dancing.
I and some group prepared the food inside. Thanked God
because some staff from the kitchen helped us to segregate the
foods for the patients and for the staff. Now, everything was
established.
We started the event by 5 oclock. We started by our games
outside. It kinda sucks because it didnt rain after all. Our first
game was Palayok. Patients are blindfolded and asked to hit the
Palayok. Everyone was enjoying. The next game was the catch
the egg, next was Sabitan, and next was talong race.

As the patients were enjoying their dawn to the videoke, we


were about to serve their dinner, spaghetti and adobo and a cup
of rice plus their medicines. We, our group mates didnt had time

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to eat, so we all just sang a song and enjoy while patients were
eating.
Seeing that they were all finished for their dinner, we sang a
little goodbye song to them. Everything was appreciated here,
and I was glad it was all over. My clinical on-the-job-training was
done.
My clinical ojt were costly, literally expensive. Since we were
the one who will provide rewards with our own money, but it
doesnt matter, I know we will be remembered.
Thanked God I was finally over dealing with the nurses
inside the clinic, but Im going to miss the patients inside. They
gave me so many values in life. Their stories will always give
impact to me. They made me realized that I was blessed. I will
always be forever thankful to my life.

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Insular Life
The Insular Life Assurance Company, Ltd. (commonly
known by its trade name, Insular Life) is a mutual life
insurance company in the Philippines. Established on November
25, 1910 in Manila, it is the first Filipino life insurance company.[2]
[5]

The company offers individual and group life, health, and

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retirement insurance plans. It provides allied financial services


such as general insurance, banking, healthcare, lending and
investment through subsidiaries and affiliate companies in its
eponymous corporate group. Insular Life itself was once a
member of the Ayala Corporation until 1987, when it became a
fully mutual company.[7] Its current Chairman of the Board and
Chief Executive Officer is Vicente R. Ayllon. As of 2011, it is the
fifth largest life insurer in the Philippines in terms of premium
income.
It is currently headquartered at the Insular Life Corporate
Center in Filinvest Corporate City, Alabang, Muntinlupa City.
Previously, it held its corporate offices at the Insular Life Building
in Makati City. That building was built in 1962 and was the first to

surpass the 30 meter height restriction in the


Philippines. Originally designed by Cesar Concio, the building
was controversially redeveloped in 2005 with a design by the
Japanese firm, Takenobu Mohri Architects and Associates. It also
maintains a corporate building at the Cebu Business Park.
Mission Statement and Core Values

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Corporate Mission
Our mission is to provide a full-range of high-value insurance
products and other financial services that empower families to
fulfil their dreams, thus helping build a stronger Philippines.
We are Insular Life, the pioneering and largest Filipino life
insurance company. We enable our professional, customeroriented employee and agency force to render service of the
highest quality.
We

optimize

stakeholder

value

by

pursuing

strategic

opportunities, and by achieving sustained growth through


dynamic marketing, prudent investments, and exceptional service.

Core Values
In pursuit of our corporate mission, we are guided by our core
values of:
Love
Integrity
Excellence
Prudence

of

God

and

Country

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Respect
Teamwork

for

the

Individual

Love of God and Country


Our ultimate fulfillment comes from knowing that we contribute to
improving the lives of our fellow Filipinos by financially securing
their future. We support the government in nation building by
providing jobs that allow for both personal and professional
growth and actively advocating nationwide literacy through our
various education-centered projects, among others. Above all, we
honor God by touching lives through sharing our financial, human
and intellectual resources.

Integrity
We acknowledge the confidence that the public, particularly our
policyholders, places on us. As such, the Company ingrains in all
of us honesty and uprightness in everything we do. We conduct
our business according to the highest moral and ethical
standards, rendering to all our stakeholders what is rightfully due
to them.

Excellence

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We espouse a deep sense of responsibility for our work and seek


continuous improvement of our people and processes. We do
these so that we may always give our customers sound financial
advice and the highest quality of service. We derive pride and
fulfillment knowing that we consistently exceed expectations.

Prudence
We value the trust given to us and as such ensure that we
exercise fiduciary care in all our dealings. We remain pro-active in
seeking avenues that would optimize the value of our resources
to ensure delivery of our promises to people who rely on us for
their financial security.

Respect for the Individual


We recognize that every individual is unique and possesses a
distinct worth which contributes to the organization's value. We
help each individual realize his fullest potential as a person by
providing the environment for constantly increasing knowledge
and broadening his experience.

Teamwork

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We recognize that our success in business requires a


commendable

esprit

de

corps

among

our

people.

We

acknowledge that our collective efforts facilitate the achievement


of short and long-term goals. We continually promote and
strengthen camaraderie as well as unity among our workforce.

INTRODUCTION
On the job training or OJT is one method by which
students is given a chance to apply the theories and
computations that they have learned from the school. It also
helps the students to acquire relevant knowledge and

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skills by performing in actual work setting. Colleges and universities


require

their

students

to undergo

such training

within a specific number of hours as part of the


curriculum. For the students, an OJT or internship program
provides

opportunities

tog o t h r o u g h t h e a c t u a l m e t h o d o l o g i e s o f a s p e c i f i c j
ob using the real tools,

equipments and documents. In

effect, the workplace becomes a development venue for a


student trainee to learn more about his chosen field and
practice what he has learn from academy. On the other hand, an
effective OJT program also benefits the companies who accept
trainees. First OJT or intern provides additional manpower
for a lesser labor cost than a regular employee. Most of them are all eager
to learn the ropes so chances are high that they will cooperate.

Employers can use this internship strategy as a method in


recruiting new employees. Since the trainer or the supervisor can
follow the trainees progress, he can gauge based on
performance, behavior and attitude if the trainee will make
a good recruit after the completion of his internship

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First and foremost, I would like to express in depth gratitude


to Insular Life for giving me an opportunity to become one of their
team member. I am very glad and proud to be one of the team
members in District Sale Manager. I would like to dedicate my
most sincere gratitude to host manager Mrs. Rossana Pangue for
opportunities given, unceasing patience, guidance, priceless
knowledge and supports given to me during the internship. I
would also like to express my thanks giving to Ms. Zyra H. Hular,
my practical training supervisor from the company for giving me
advice and guidance during the internship period and also in the
preparation of this final industrial training report. Lastly, Thank
God for I am able to complete my training successfully. Through
this industrial training, I have gained a lot of invaluable knowledge
which I can never learn in books and most importantly, I have
discovered my own potential and interest.
CHAPTER

III

DAILY

ROUTINARY

ACTIVITIESDOCUMENTATION
Last 2014 month of May 5 to May 27, 2014, I had 100
hours at Insular Life San Pablo City Branch. It was my
second OJT, I had a blast experience and I really had fun those

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days. Before we start our OJT we still have to undergo to a


short briefing before we really start our OJT, that short
briefing excite me a lot because they told us that we can receive
allowance from the establishment and we have also free meal,
which is, big advantage to us to work hard because almost
company dont have that. After the briefing they told us to
report immediately on the date given to us, and then I was
toured around the building so that we will know where to
log in and log out. After that I was immediately assign to our
first department which is District Sale. During that day as a
assistant I was really nervous because I dont know what to do,
but when the secretary of the manager arrived my fears were
gone. And after that day I really have a high respect for all the
secretary in the world because their task is not easy just for us to
be comfortable.
On that day I really want to cry because its very hard
to do all those task, but I did my best because I know I can
do it and I can finish it. After one week I was transferred in the
Front Desk Department, all I can say is no challenge for me as a
trainee because I didnt experience the hard work like I used to
do in the guidance dept but its ok for me also coz I really

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experience

relaxing

moment.

The

last

department

encountered. I can say that I learned a lot in all dept. I n


that department I really enjoy working with my co-colleagues
same as the staff in the company, they trained me very well. I
encountered different kinds of people in my practicum days and
this

experience

helps

me

a lot to become a better psychology

degree

holder

so meday, and those days ar e real ly

unforgettable.

I learned that on-the-job training is not just only


a s u b j e c t t o b e p a s s e d o r a requirement to be completed
but on-the-job training is an opportunity to show what skills,
talents and techniques that the student learned from the school
and also an opportunity to experience the life outside the
campus. We have to responsible enough on the task given

New Era University


COLLEGE OF ARTS AND SCIENCES
PSYCHOLOGY PROGRAM

to us. You should accept your weaknesses. Time is very


important. As early as you do your work, you finish it an e a r l i e r
time that you can do such things by helping others.
You s h o u l d n o t b e a f r a i d t o a s k questions if you do not
know what to do to avoid faultiness in your work.

STRONG POINTS
My strong points are I do believe in God, I
c a n m a k e people laugh with me until they die. I am kind and
helpful to others a n d I a m v e r y p a t i e n t . I a m a g o o d
listener

and

listen

to

o t h e r s ' problems with intent. I do not feel hurting anybody and I

New Era University


COLLEGE OF ARTS AND SCIENCES
PSYCHOLOGY PROGRAM

believethat my life is not for myself only; it should be utilized to


serve and help others.
WEAK POINTS
My

weak

points

are

Ive

got

sharp

tongue

sometimes, I cant adjust easily. Im usually a cool person


but when things get on my nerves, I cant control my
temper but Im trying to control now. I trust people easily,
and sometimes when I have problem I cry easily, in short I
am emotional. And I am fully aware that I am not perfect and
cannot be perfect.

I can say that my relationship between the staff in the hotel


is so great because I didnt have any fight or
e n e m y i n t h e i r establishment. Because I know we cant
please everyone to like me and I know how to adjust to avoid
chaos. And I really control my temper especially when its
too busy because I dont want to be stress.

New Era University


COLLEGE OF ARTS AND SCIENCES
PSYCHOLOGY PROGRAM

New Era University


COLLEGE OF ARTS AND SCIENCES
PSYCHOLOGY PROGRAM