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ACTIVIDAD

Procesamiento y Gestión de Ordenes
El alumno tendrá que leer los dos sistemas de información para el procesamiento y administración de
pedidos en la cadena de suministro presentados en esta actividad (Oracle y Microsoft Dynamics).
Después de haber leído detalladamente la descripción y características de estos dos sistemas, brindar la
siguiente información:



Hacer un resumen de las ventajas y desventajas que encuentran en el cada uno de los dos
sistemas.
Listar cuales son las ventajas más importantes que tiene un sistema que el otro no tiene y al revés.
Si fueras gerente de Supply Chain de una compañía que vende sistemas de seguridad para
automóviles como cinturones de seguridad y bolsas de aire a compañías clientes como Ford,
Chrysler, Mazda y Volkswagen cual sería el sistema que adoptarías para tu empresa y porque?

Actividad – Procesamiento y gestión de ordenes

VENTAS Y SERVICIO AL CLIENTE

First. FOR INFORMATION TECHNOLOGY • Accelerate deployment of Supply Chain and Order Management data warehouse • Integrate data from multiple sources to provide business users with a complete view of the customer and Supply Chain & Order Management processes • Adapt to changing external and internal needs by leveraging. By leveraging actionable and fact-based insights. The reasons are twofold. which is often fragmented across many disparate systems and departments. current and adequate for answering critical business questions. there is the explosion in both the volume and the complexity of enterprise data. • Measure how effectively the organization is managing raw materials and finished goods inventories across multiple locations • Maximize revenues by ensuring that enough goods are available to fill customer orders while keeping inventory levels and costs as low as possible Oracle Supply Chain and Order Management Analytics delivers deep customer insight into orders and inventory data that empowers organizations to make better decisions in each of the stages across the entire supply chain management lifecycle. products. companies can enhance their current Supply Chain and Order Management processes to improve financial performance and customer satisfaction. Figure 1. However. existing investments • Comprehensive self-service capabilities reduce the burden on IT resources • Oracle Supply Chain and Order Management Analytics dashboards provide key order and inventory information. Oracle Supply Chain and Order Management Analytics enables organizations to assess inventory levels. Oracle Supply Chain and Order Management Analytics provides deep insight into order and inventory data to improve financial performance and customer satisfaction Integrated and Actionable Supply Chain and Order Management Insight Companies are facing increasing pressure to grow revenues and increase profitability with added cost concerns to be handled. likely product fulfillment needs. fulfillment performance and customer loyalty. To be able to achieve those objectives enterprises depend on information that is complete. not replacing. organizations often struggle to deliver the right information to the right person at the right time.ORACLE DATA SHEET ORACLE SUPPLY CHAIN AND ORDER MANAGEMENT ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS • Provide actionable information to conduct intelligent analysis of orders related to regions. The insights gained from this analysis deliver actionable steps to address short-term issues and provide strategic input into how to transform the Supply Chain and Order Management process. quickly identify potential order backlog issues and stay on top of critical A/R and DSO issues. Second. periods • Correlate order information with sales revenues. the traditional BI systems used by many .

com/goto/obia RELATED PRODUCTS ERP Analytics • Oracle Financial Analytics • Oracle HR Analytics • Oracle Procurement and Spend Analytics • Oracle Supply Chain and Order Management Analytics • Oracle Project Analytics • Oracle Product Information Management Analytics CRM Analytics • Oracle Sales Analytics organizations can’t provide timely. cross-value chain insight nor deliver it to large numbers of front-line users where it has the greatest impact. order management and supply chain systems – to provide comprehensive insight that enables action. actionable information to improve the quality of decisions and ultimately optimize performance. specific regions being not receptive to a new product. Oracle Supply Chain and Order Management Analytics enables better understanding of problem areas in fulfilling certain products.oracle. and dashboards to Supply Chain and Order Management professionals and line of business managers. easy-to-use. More effectively managing Supply Chain and Order Management requires unlocking data hidden in systems across the enterprise – including financial management. and customer that allows them to fine-tune strategy and improve performance. a high-performance. and compare them to targets or performance benchmarks. All Oracle BI Applications are powered by Oracle BI Enterprise Edition. Product Overview Oracle Supply Chain and Order Management Analytics provides organizations with comprehensive visibility into the key factors within the order to cash process and company’s supply chain. The solution is also suitably integrated with other applications in the Oracle BI Applications family to deliver robust Supply Chain and Order Management information across the company value chain. including most legacy and leading commercial systems such as Oracle and SAP into integrated. cancellations. reconciling. real-time. For example. Supply Chain and Order Management professionals and managers across the organization can monitor performance. region. Oracle Supply Chain and Order Management Analytics helps reduce the time it takes to generate reports for empowering any level of employee in the organization. They can also more effectively manage orders that are pending fulfillment. Designed for rapid deployment at a low cost of ownership. and highly reliable next generation business intelligence platform that can be used to extend existing analytic solutions to meet any enterprise BI need.ORACLE DATA SHEET ABOUT ORACLE BI APPLICATIONS Oracle Business Intelligence Applications provide complete. Additional information about Oracle Business Intelligence Applications is available at www. and influencing the concerned department to expedite the appropriate stage in the order to cash cycle. embrace any existing corporate data source. part of the Oracle BI Applications family. Oracle Business Intelligence Applications are prebuilt solutions that start with the customer. is designed to help leverage the power of timely. reducing the time spent compiling. They can quickly spot deviations and take action to correct them before they become problems. and are seamlessly integrated with Oracle’s transactional solutions to increase effectiveness across the entire customer life cycle. reports. invoicing. unrealistic inventory levels. Oracle Supply Chain and Order Management Analytics. and enterprise wide insight for all users. including inventory management and finished goods. discounts and returns related data to operations departments. and actionable insight. Oracle Supply Chain and Order Management Analytics provides hundreds of powerful best practice metrics. Moreover. Managers and front-line professionals also receive timely information at levels of detail such as by product. and consolidating data from fragmented systems. The solution enables companies to more effectively manage their customers and improve business performance by: Management Analytics • 2 Providing timely order. Oracle Supply Chain and Order Management Analytics enable analysts to perform drill down analyses on a near-real-time basis to determine how the business is performing. analyze specific metrics. making proactive decisions. enabling them to gain insight and take appropriate actions. geography. • Oracle Marketing Analytics • Oracle Service Analytics • Oracle Contact Center Analytics • Oracle Partner Analytics • Oracle Loyalty Analytics • Oracle Price Analytics • Oracle Customer Data Business Performance Benefits Oracle Supply Chain and Order Management Analytics provides source-specific business adapters that dramatically reduce the time and effort required to extract and transform data from disparate enterprise systems. margin. and spending more time analyzing. enabling factbased actions and intelligent interaction. or a set of customers submitting cancellations in a regular fashion. and taking action . inventory. Traditional solutions require managers to wait days or even weeks for specific reports. highly scalable. alerts. Oracle Supply Chain and Order Management Analytics provide more detailed reporting at a greater frequency and to a broader range of users.

if orders will be cancelled unless they are 3 . Moreover. Figure 2. billing and backlog • Improving cash collections by identifying slow-paying customers or billing issues and reducing days sales outstanding (DSO) • Analyzing discounts. This places powerful information in the hands of those who have to make daily decisions— not just at the end of the quarter. order cancellation and returns. Oracle BI Applications are natively available on mobile and tablet devices including Apple iPad shown above Proactive Intelligence To effectively compete in today’s marketplace. Urgent business circumstances demand immediate attention.ORACLE DATA SHEET • Improving inventory management for products that consistently get into backlog due to lack of appropriate stock level • Enabling companies to more effectively manage their order booking. For example. multi-terabyte data sets. handheld. and scheduled alerts that automatically detect problems and are delivered directly to users via email. a next-generation analytics platform that fully leverages existing data warehouse and business intelligence investments. It is built using standards-based technology enabling easy integration with existing IT environments and supports all leading relational and OLAP data sources. companies need to deliver timely information to all roles—ranging from executives and managers to front-line employees. and the largest enterprise implementations. Oracle BI Applications provide event-based. Oracle Supply Chain and Order Management Analytics provides support for large numbers of concurrent users with native support for mobile and tablet devices. and other portable devices—or to their personalized dashboard. inventory levels Next-Generation Business Intelligence Platform Oracle Supply Chain and Order Management Analytics is built on the Oracle Business Intelligence Enterprise Edition Platform. Oracle Supply Chain and Order Management Analytics proactively delivers insight ensuring all analytics users always have the latest information they need to make informed decisions.

and inventory movements in. distribution centers. more informed decisions. Oracle Supply Chain and Order Management Analytics can send an alert to the plant manager or other operations executives. inventory locations and business units. increase turnover through inventory level reduction and increased velocity. Returns. This enables companies to monitor inventory levels trend to Sales performance to improve cost exposure. embedded in the Fusion Order Orchestration work bench • Fusion Costing analytics support for Gross Margin Analysis. properly deploy inventory at the right place / right time and better understand Customer and Supplier Returns to maintain quality. this will trigger an alert that notifies key stakeholders of the event. Oracle Business Intelligence in Fusion Applications Embedded Business Intelligence With Business Intelligence in Fusion Applications. Sales and AR Performance. product divisions. The Supply Chain Analytics content for Oracle Fusion Supply Chain Management includes • Distributed Order Orchestration analytics support for On-time Shipments. consistent analytic information. They enable informed and intelligent decisions by proving visibility into Orders not Fulfilled. a full range of analytics is embedded directly into key business processes. embedded in the Fusion Cost Accountant’s dashboard • Fusion Logistics analytics to support Inventory Valuation and Cycle Count analysis. Oracle Supply Chain Analytics extends Oracle Fusion Applications with deeper insight into an organization’s past. Order Age. bill of materials. out. or storage locations. embedded in the Fusion Warehouse Managers activity dashboard • Product Information Management analytics to support Product Governance and Product Maintenance. Order to Booking Close Rate. They help improve customer satisfaction and profitability with additional insights on Order Margin. In another case. so users at all levels of an organization have the information they need to make better. Products with Highest Fulfillment Lag. Oracle Supply Chain and Order Management Analytics additionally incorporates analysis of inventory held by an organization. shipping location. and through manufacturing plants. to support the full range of decision making needs from tactical to strategic. 4 . sales organization. inventory and fulfillment analysis across channel type. Shipping Performance Trend. Supply Chain Analytics for Fusion Supply Chain Analytics introduces analytics support for Fusion Supply Chain Management. Order Frequency.ORACLE DATA SHEET fulfilled by a certain date. Blocked. Backlog Trends. with an embedded dashboard in the Fusion PIM workbench This content is only available for Oracle Fusion Supply Chain Management. and thus the problem may go undetected for days or weeks—too late to react. a component of the Oracle Fusion Applications suite. Item Cost Trend and Item Value trend. Cancellations and % Order Discount. enabling them to quickly make adjustments to purchase orders or production levels to ensure that inventories do not exceed necessary levels. customer category. It delivers complete. Traditional business intelligence solutions require users to discover problems manually. present and future performance trends. Order Holds and Orchestration process times. Unscheduled and Delinquent Orders. Oracle Supply Chain and Order Management Analytics Applications Oracle Supply Chain and Order Management Analytics provide complete insight into order transactions.

800.ORACLE1 to speak to an Oracle representative. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. supplier. Other names may be trademarks of their respective owners. Contact Us For more information about Oracle Supply Chain and Order Management Analytics. without our prior written permission. This document is not warranted to be error-free. and provide a seamless bridge to your Fusion BI implementation in the future. It also means that companies need to manage their business operations as cost-effectively as possible so they meet their revenue and profitability targets. acquire.com or call +1. Copyright © 2011. including implied warranties and conditions of merchantability or fitness for a particular purpose. This means ensuring that money spent on efforts to market. electronic or mechanical. whether expressed orally or implied in law. and greater profitability. Ltd. and workforce decisions. Oracle Supply Chain Analytics provides a consistent business intelligence foundation that will support your existing deployment. All rights reserved.ORACLE DATA SHEET Leverage your existing Oracle investments Whether your organization plans to deploy Fusion Applications today or sometime down the road. sell to. and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. 0611 5 . Oracle and/or its affiliates. This document is provided for information purposes only and the contents hereof are subject to change without notice. AMD. visit oracle. This document may not be reproduced or transmitted in any form or by any means. Oracle Supply Chain and Order Management Analytics creates powerful synergies with other Oracle BI Applications products by ensuring that rich insight helps drive all customer. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International. resulting in lower costs. Opteron. nor subject to any other warranties or conditions. companies are facing increased pressure to grow revenues while holding costs in check. Oracle and Java are registered trademarks of Oracle and/or its affiliates. for any purpose. An investment in Oracle Supply Chain Analytics today improves your readiness for Fusion Applications. Summary Across industries. Inc. increased revenue. UNIX is a registered trademark licensed through X/Open Company. the AMD logo. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. and service customers is returning the best possible results.

back orders. Sales Order Processing in Microsoft DynamicsTM GP helps you serve top customers more effectively. order management. invoices. inventory control. Expand your distribution capabilities and gain flexibility in reporting. invoices. and general ledger entry with smooth integration with other Microsoft Dynamics GP modules. Increase sales success. Improve employee effectiveness and speed through invoice entry in a single window. separate from existing clients. . back orders. Improve service and boost revenues with customer priority ranking. and returns from one central location.Supply Chain Management BENEFITS Sales Order Processing in Microsoft Dynamics GP Build strong customer relationships. and streamline processes to minimize shipping costs and labor. monitor fulfillment and invoicing more precisely. reduce errors. and minimize costs. Increase office productivity. ENTER QUOTES. By managing the entire sales process—from start to finish— with pinpoint accuracy. ORDERS. and returns in one location. Expand your customer base and close more sales by tracking and managing potential customers as prospects. Fully automate your invoicing. Delight your customers and increase retention with optimized invoicing and distribution capabilities that expedite inquiries and order deliveries. with the ability to view all orders. AUTHORIZE sales quotes and sales credit limit overrides utilizing a pre-defined workflow approval process.

• Automatically populate Purchase Order Processing receiving shipments with information from corresponding sales orders. With flexible order processing capabilities you can: • Tailor the sales process with custom business rules. • Use Advanced Distribution capabilities to direct allocations to specific customers based on priority. • Remove or replace line items without special editing actions by simply retyping over the current line. Optimized Distribution Options Minimize costs. With optimized distribution options you can: • Assign fulfillment sites based on their proximity to customer Ship To locations. shorten delivery cycles. • Control picking from expired lots when entering sales transactions. • Target specific customer information with restrictions by priority ranking assignments. • Send items from a single order to multiple customer sites. . Flexible Order Processing Capabilities Modify sales documents to accommodate your company’s unique business needs. or none. • Route Sales Order Processing quotes and other documents for approval before they’re processed or shipped. With customer priority ranking you can: • Assign each customer or customer class a ranking of 1–99.Sales Order Processing Customer Priority Ranking Improve service efficiency—with an eye on profitability—by quickly identifying your top customers based on their priority rank. and ensure that sales items receive priority with flexible shipping capabilities and Purchase Order Processing integration. • Customize document fields to tailor the type of information to your business. • Enter negative quantities and prices on invoices to record and manage promotional giveaways and other sales transaction exceptions.

then enter markdowns as percentages or amounts. Assigning separate documents and General Ledger posting dates enables you to post documents to the correct accounting period. and billing information. Information Availability Locate orders quickly by searching for specific order types. Customized Transactions Tailor order entry to your specific needs with customizable order defaults. Posting and Document Dates Assign separate document and posting dates and record quote and order dates as well. Kit Items Create kit items (groups of items commonly sold as a single unit) in the Inventory module and sell them through Sales Order Processing. back ordered. and allocated item information by accessing the Sales Quantity Status window. or change an unlimited number of process holds to sales documents. Ship To Address by Line Speed time to delivery through multiple Ship To addresses on an individual order. which is especially useful when recording after-the-fact invoices. cancelled. Repeating Documents Save time and help ensure accuracy by transferring information from an existing sales order to a new sales order. saving order entry time and consolidating tasks for faster throughput. . Track Orders with Custom Links Track orders by entering a tracking number in Sales Order Processing and using the hotlinks to UPS or FedEx sites to track shipments online. Send each line item on an order to a different site for that customer. Cross-Module Inquiries Keep the most important information in front of you while drilling down for more details. using two definable fields on invoices. and control at the lineitem level. or displaying customer payment. You can order items from your supplier to be sent directly to your customer by entering drop-ship items on sales transactions. Definable Fields Customize the type of information that’s unique to your business. previously invoiced. making inquiries across Microsoft Dynamics GP modules. review. special instructions. Sales Order Processing with Advanced Invoicing Discount Management Specify how discounts should be managed. as well as batch processing and easy return transaction processing. You also can choose to enter trade discounts for an entire document. shipping. Drop-Ship Material Reduce the need for keeping excess inventory on hand. Easily locate quantity ordered. Unlimited Process Holds Define. price overriding.FEATURES Sales Order Processing Invoicing Single Window Entry Improve invoicing efficiency with single-window entry for streamlined access to all vital information.

All rights reserved. Electronic search capabilities help ensure that you find the information you need. improving service efficiency with an eye toward profitability. For more information about Sales Order Processing in Microsoft Dynamics GP. . back order. require a password to control decision making. Negative Price/Quantity in Sales Order Processing Enter negative prices and quantities to track line discounts. Automated Distributions Tailor the distribution process to your business practices with automated distribution capabilities available through smooth integration with other Microsoft Dynamics GP modules.FEATURES Sales Order Processing Sales Order Processing with Advanced Invoicing Multiple Site Allocation Manage inventory shortages by allocating inventory from multiple sites for the same item. or more complex ones such as sales analysis reports. © 2007 Microsoft Corporation. such as Advanced Distribution and Available to Promise.com/dynamics/gp. Default Site per Customer Speed fulfillment and minimize shipping costs by specifying fulfillment sites based on customer locations. Customer Priority Ranking Assign priorities to customers and customer classes. visit www. and invoices. and the Microsoft Dynamics logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Sales of Discontinued Items (Option) Manage inventory more effectively with optional settings that prevent discontinued items from being entered on a quote. rebates. and returns—all on a single document. as well as options including substation. Routine Documents Create routine documents such as quotes. This document is for informational purposes only. or prevent selling altogether. in print or on-screen formats.microsoft. Control Use of Expired Lots Provide flexibility when working with expired lots during sales transactions. Choose to allow the sale of expired lots. Sort Pick Ticket by Bin Optimize picking efficiency with the ability to pick according to warehouse bin locations. separate from existing accounts. overriding. Sales Document Workflow Approval Route Sales Order Processing quotes and other sales documents for approval before they’re processed or shipped. Microsoft Dynamics. or invoice. Microsoft. or selling the balance. orders. order. Ship Complete Set customer preferences for Ship Complete to default for sales documents. Prospective Customers Track and manage potential customers as prospects. with the flexibility to change preferences at any time.