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Chapter 2


Now a days, technologies become usually a part of our daily life. Research has become
increasingly important for the field of business today. Company or Institution must base their
statements on verified facts. In addition one might be able to absorb and learned this research
study. The literature and studies cited in this chapter tackle the prospects of Company and
Institution, as well as the process of Computer monitoring system.
There has been a signicant amount of previous work done in the monitoring of computer
hardware device. In particular, Mohammed EL Shobaki conduct a study, On-chip Monitoring for
Non-Intrusive Hardware/Software Observability bears the most similarity to this work. In this
thesis work the authors propose a solution to the problem where the monitoring and
troubleshooting of computer hardware device become important part in maintaining observability
of the computer system. He stated that todays computer-based products are complex and require
extensive efforts to design and test. They are complex because they comprise many components,
complex software and hardware, and features a lot of functionality. This is a trend which is
clearly seen in the consumer electronics market, and in state-of-the-art industrial systems. The
development of these products tends to be as challenging as it is increasingly time consuming,
expensive, and error-prone. Therefore, the developers need to cut down the development time and
improve quality, which turn, demands better tools and development methodologies. He stated also
that the one important aspect in the development process is observability, the ability to observe
the systems behaviour at various abstraction levels in the design. These observations are required
for many reasons, for instance, when looking for design errors, during debugging, during
optimisation of algorithms, for extraction of design data, and a lot more. Observability is however
not an issue restricted to development purpose only, it may also be necessary after the deployment
to development purpose as well for error recovery, for surveillance issues, for collection of
statistical measurement concerning the use of hardware devices.
Another work that attempts to address some of the same issues as this work is Wireless
Local Area Networking For Device Monitoring. In this thesis, a wireless local area networking
technique is developed, which is intended for use in a device monitoring system. Stated
developed an infrastructure called the Device-Centric services (DCS) that provides a set of device
monitoring applications including automated meter reads, product break-notifications, and
maintenance support. This infrastructure currently contains a wired network connecting the
supporting companys devices into the backbone of their customers network, where data is
transmitted over the Internet into a company database. This current implementation is not
compatible with all of the current devices and it requires that the data be transmitted along the
customers network backbone. Utilizing the qualities of a wireless network, these issues can be
resolved. WLAN will be used for a device monitoring application. The endless possibilities of
wireless technologies shall be used to monitor the variables involved in printers, fax machines,
scanners, and other devices.

According to Yansong Liang Professor at Beijing University of Technology who

conducted a thesis, The Development of an Intelligent Inventory Management System. The
surveys and classifications of computer inventory models can provide useful information for
makers who want to use the models. But the applications of these models in making decisions for
inventories with large numbers of items would involve a substantial number of numerical
calculations. To facilitate the models application, efforts have been made over the past four
decades to develop computerised inventory systems to help in solving these problems. In 1960s
IBM introduced an inventory package called IMPACT: Inventory Management Programme and
Control Techniques for the whole and retail trade. Other computer manufacturers followed with
very similar systems. ICL introduced its system SCAN; Semens developed its system HOREST.
Actually, inventory packages like IMPACT are criticised for not being based on truly optimal
algorithms but on heuristic, common sense accompanied by mathematical solutions for simplified
models which involves so many exceptions and restrictions that it is quite difficult to gain insight
into the fundamentals.
Middleton, I "Key Factors in Help Desk Success (An analysis of areas critical to help
desk development and functionality.)" British Library R&D Report 6247, the British Library
1996. A help desk is a resource intended to provide the customer or end user with information
and support related to a companies or institution's products and services. The purpose of a help
desk is usually to troubleshoot problems or provide guidance about products such as computers,
electronic equipment, food, apparel, or software. Corporations usually provide help desk support
to their customers through various channels such as toll-free numbers, websites, instant
messaging, or email. There are also in-house help desks designed to provide assistance to
employees. As said by Lesonsky, Rieva (1998). "Tracking Inventory". Entrepreneur Magazine.
Inventory management software a computer-based system for tracking inventory levels, orders,
sales and deliveries. It can also be used in the manufacturing industry to create a work order, bill
of materials and other production-related documents. Companies use inventory management
system to avoid product overstock and outages. It is a tool for organizing inventory data that
before was generally stored in hard-copy form or in spreadsheets. It is often associated with and
is similar to distribution software, as distributors that can compete with less cash tied up in
inventories have a distinct advantage over their competitors.
According to the study of Irene Guijt, Mae Arevalo and Kiko Saladores. Monitoring
progress and evaluating impacts have long been considered important to ensure that money is
well spent and that objectives are met. Besides this conventional focus on being accountable to
funding agencies, organisations are increasingly using monitoring and evaluation for internal
learning and to improve their work. They see that, for maximum benefits, learning needs to
happen collectively with diverse groups and people. Many of these organizations already work
with participatory appraisal and planning, making it a logical step for them to processes more
According to Ronalyn G. Tolentino who conduct a thesis Computer-Based Inventory,
Record Keeping and Monitoring System for the Property and Equipment. The world we live in
has been transformed immensely with the advent used of the information. At this time, almost
every aspect of the human life is influenced by the rapid advancement of technology providing us

with the novel opportunities and fresh challenges at the same time. This is manifested in all
sectors of the economy: communication, education, health services, entertainment, finance,
publishing, retailing, and other areas. Indeed, information technology has made the indelible
mark in our lives, making everyday living possible without it.
Computerized inventory system is a computer program that track inventory and creates
automated replenishment order. Computerizing the inventory system brings the organization the
potential improvement in accuracy and speed through better analysis of inventory trends,
including the pattern of processing and recording. Furthermore, immediate result will be more
timely and accurate information about, item presently on hand. Additional equipment and
property personnel could encounter fewer burdens, less effort on processing transactions, and
may avoid misplacing or loss of records. Record keeping become increasingly difficult to handle
to an organization and business, especially whom many equipment and property entering to and
hereby of adequate time to evaluate and storage to organization thats its proper register.
However, through computers and vast databases available nowadays, keeping the recorder large
volume seems to be a natural phenomenon, to an organization requiring a proper place to store all
essential information. Through this spoilage or misplacing records can be avoided, and
information can acquire in just a click away. Due to this, the researcher comes up with the
computerization aiming for an enormous innovation and improvement in the existing manual
system. The use of computers is the best solution the researcher think that would answer the
existing problem in terms of operations and functions of inventory, record keeping and
monitoring system for the property and equipment of the Tarlac State University College of
Computer Studies.
The specified studies that was cited brought a significant amount of previous work done
in particular to the computer monitoring of hardware devices, record keeping using inventory
management system and also help desk in providing technical support services of our propose
thesis system. They tackle how to improve the monitoring system in a modern and technological
way using computers. Also give a solution to the existing problem where the monitoring and
troubleshooting of computer hardware device become important part in maintaining observability
of the computer system. The related studies also focus in discussing the importance of Inventory
management system. The application of this system in organizing transaction, saving all the
records into the database and quick access of all records. Next is help desk explain how resource
intended to provide end user with information and support related to acompanies or institutions
products and services. Also show how it is use to troubleshoot problems or provide guidance
about products such as computers, electronic equipment or software.

Conceptual Framework

through Internet





-Read related
-Analyzing the
existing problem

System in
Created the
systems graphics
using Adobe
Photoshop CS3

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