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Library and Information Officer Library and Information team Care, Information & Advocacy

Sara Wilcox Head of Information

Library and Information Officer

Library and Information Officer

Overall purpose of job To provide a consistently high quality information service on all aspects of diabetes. To promote good information management across the organisation and to support other teams. To make sure that all information used by Diabetes UK is current, accurate, evidence based and as comprehensive as possible. This includes statistics for both internal and external use.

Main duties

To source and purchase books, journals and articles, and to maintain a library on issues around diabetes and other topics which supports the information needs of Diabetes UK. (This may include developing, maintaining and updating a catalogue or other internal information resources.) To produce a current awareness service, alerting colleagues to new information on diabetes and related disciplines To research and advise on statistics, and to compile and update a range of statistics relating to diabetes To check Diabetes UK publications for accuracy, especially content related to statistics and cited references, so that Diabetes UK retains its accreditation under the Information Standard. To carry out literature searches, critically appraise the evidence, and advise other teams on the latest evidence. With colleagues in the Library and information team, to oversee Diabetes UK’s Intranet and make best use of it to improve and facilitate information sharing across the organisation. To work with the Information Technology (IT) team by making recommendations for improvements in the collection, collation, storage and dissemination of information across Diabetes UK To respond to enquiries from teams across Diabetes UK, in particular supporting other teams (in particular the Careline) in answering scientific enquiries on diabetes. The post holder may also be required to take calls from members of the public. To use a variety of electronic medical and science databases and websites, as well as traditional hard copy books and journals. To tailor and communicate information in a way that is accessible and easy to understand. Occasionally, as required, to proactively research, collect and collate information from evidence based sources on topics relevant to diabetes. To keep records on the enquiries received from other teams and where possible, to identify emerging themes To keep team financial records, following Diabetes UK’s financial processes To support the work of Diabetes UK colleagues across departments, often working to tight deadlines The post holder will be encouraged where possible to continue their own professional development by attending courses, seeking training and adding to their personal knowledge of diabetes and information skills

Other Duties Undertake other areas of work in the provision of specialist information relating to diabetes at the discretion and direction of the Head of Information and to perform tasks necessary in achieving the overall objectives of the team and Diabetes UK as an organisation

Essential • • • • • • • • • • • • Postgraduate qualification in library or information science, or at least two years experience working in a biomedical or healthcare library or information service Able to research, critically appraise, analyse and draw conclusions from complex information Familiar with a wide range of health related resources Able to tailor and communicate complex (mostly scientific) information, to make it accessible and easily understandable High level of IT skills, including for example word processing, spreadsheets, using information management systems, bibliographic databases and library management software, internet searching, and presentation packages Able to facilitate information sharing and best practice in information management across the organisation Good attention to detail, with a thorough and systematic approach to tasks Able to establish effective working relationships with colleagues inside and outside the charity Calm under pressure while working to deadlines on multiple projects Able to work on own and as part of a team Able to demonstrate an understanding of and commitment to equality and diversity Commitment to continuing professional development

Desirable • • • • • • Science degree or background in science Able to interpret and judge the validity of statistics Understanding of information management issues and current best practice Able to support IT projects and make recommendations for improvements in the collection, storage and dissemination of information Able to provide a range of information services, including book and serial management, cataloguing and classification, stock selection, document delivery, enquiry services and current awareness Willingness to work occasional evenings and weekends (though this would be very rare)