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ASAP Business Blueprint


HUMAN RESOURCES

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INDEX FOR BUSINESS BLUE PRINT HR MODULE
1. Organization Management
HR Structure
Company details
Enterprise Structure
Company Code
Personnel Area
Personnel Sub area
Personnel Structure
Employee Group
Employee Subgroup
Organizational Structure
Organizational Unit
Job
Position

2. Personnel Administration
Personnel Actions
Hiring
Hiring process
Info types used for hiring
Organization assignment
Purpose of org assignment
Info types used for hiring
Promotion
Promotion/demotion
Info types used for hiring

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Termination
Causes of termination
Info types used for Termination
Number ranges
Regular employees
Trainees
Integration

3. Time Management
Define Holiday Calendar
Define Factory calendar
Work schedule rule
Define working times
Define breaks
Define daily work schedule
Define period work schedule
Define work schedule
Absences
Define leaves
Define counting rule
Define quotas
Define deductions
Define

4. Payroll
Payroll area
Purpose
Wage types
Compulsory info types
Additional info types
Customer specific wage types
Pay scale structure
Pay scale type
Pay scale Area
Pay scale group and levels

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Pay roll accounting area
Period modifier
Remuneration statement
Integration

5. Recruitment
Purpose
Recruitment process
Number Ranges
Media And Instruments
Workforce Requirements and Advertising
Sources of Applicants
Status of the Applicants
Info types used
Integration

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organization structure :

SRAVYA
INDUSTRIES LTD

CORPORATE
OFFICE
(HYDERABAD)

FACTORY
(KAKINADA)

SRAVYA INDUSTRIES LIMITED


The Company SRAVYA INDUSTRIES LTD., is having its corporate office at Banjara Hills,
Hyderabad.
The Company has manufacturing facility at Kakinada and R & D unit at Wargal, Hyderabad.
All the locations are covered under VAT Registration.

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CORPORATE STRUCTURE OF SIL
CHAIRMAN &
MD

SM

VP

CFO

SG
MM
M
GM

MKTG

FIN

HR

STAF
FVS

VP

GM
SGM

GM

DG
M

AG
M

SM

AM

MGR

MGR

AST
M

AST
M

MGR
AST
M

R&D

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GM
ZM
SRM
RM
AM

DG
M

.
PLANT OFFICE STRUCTURE

PLANT

ELEC
VP -MFG

GM

FINANCE

HR

LAB

MGRM

MECH.

GRR
SGM

Admn

INCHARGE

ASST MGR

Asst.res

JUNIOAR

DGM

DGM

AM

supervisor

Exes

DGM

AM

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operatr

assts

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CORPORATE OFFICE HR STRUCTURE
SGM(HR)

GM(HR)

MGR

TRNG

EXCUTIVES

DGM (HR)

SRM(P&A)

MGR

PAYROLL

EXECUTIVE

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MGR

EXCUTVS

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The following is the strength of corporate office.

S.NO
1

Department
name

Positions

BOD

Board of directors

Sr.General Manager
Senior Manager
General Manager
Manager
Asst Manager
Vice president
Senior Manager
General Manager
Manager
Asst Manager
Vice president
General Manager
Zonal Manager
Regional Manager
Area Manager
Vice president
General Manager
DGM
Asst Manager

1
3
2
3
2
1
2
2
2
6
1
2
4
16
16
1
1
1
1

Human resource

Finance dept

Marketing

Material mgt

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No. Positions

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MANPOWER STRENGTH OF FACTORY :
S.NO

DEPARTMENT

Human resource

Finance dept

LAB

Production

Electrical

Mechanical

POSITIONS
Manager
Administrators
Executives
Asst mgr
Executives

Lab Incharge
Lab Assistants
Helpers
Production mgr
Operators
Supervisors
In chargers
Senior Electrician
Asst Electrican
Juniors
Assistants
Quality mgr
Assr mgr
Executives

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NUMBER
1
2
4
2
4
1
10
5
1
24
12
3
4
8
16
20
1
1
2

.
HR Structure
The following organizational definitions have been identified as per SAP and implemented at
Sravya Industries Limited

Enterprise Structure
Company Code
S.No

Company Code

01

SIL

Text
Sravya Industries Limited

Personnel Area
S No
01

PA Codes
1001

Personal Area
Corporate office

02

1002

Plant

Personnel Sub Area

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COMPANY

PERSONNELL
AREA TEXT
Banajara hills
HYDERABAD

CORPORATE

PLANT

PERSONNE SUB
AREA
HR

Kakinada

PERSONNEL SUB AREA TEXT


HUMAN RESOURCES

OP

OPERATIONS

SD

SALES & DISTRIBUTION

FI

FINANCE

FIN

FINANCE

HR

HUMAN RESOURCES

PD

PRODUCTION

MM

STORES/PURCHASE

QC

QUALITY CONTROL

Personnel Structures
Employee Group

SNO

EMPLOYEE GROUP CODE

EMPLOYEE GROUP
TEXT
ACTIVE EMPLOYEE

Employee Subgroup

EMP GROUP

EMPLOYEE GROUP
TEXT

ACTIVE EMPLOYEES

EMPLOYEE SUB
GROUP
S1
S2
P1
E1
R1

Organizational Structure

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EMPLOYEE SUB GROUP


TEXT
Salaried 1
Salaried 2
Probationers/trainees
External consultant
Retiree

.
SL NO
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

S.NO
1

JOB CODE
BOD
VP
SM
GM
ZM
SRM
RGM
ARM
MRS
MGR
ASM
EXC
OPE
ADM
SUP
IN
HEP

JOB TYPE TEXT


BOARD OF DIRECTORS
VICE PRESIDENT
SENIOR MANAGER
GENERAL MANAGER
ZONAL MANAGERS
SENIOR REGIONAL MANAGERS
REGIONAL MANAGERS
AREA MANAGERS
MEDICAL REPRESENTATIVES
MANAGERS
ASST MANAGER
EXCUTIVES
OPERATORS
ADMINISTRTORS
SUPERVISIOR
SHIFTINCHARGE
HELPERS

DEPT NAME

POSITIONS

BOD

BOARD OF DIRECTORS
VICE PRESIDENT
SENIOR MGR
GENERAL MGR

HUMAN
RESOURCE

MANAGER
ASST MGR
EXECUTIVES

FINANCE

VICE PRESIDENT
SENIOR MGR
GENERAL MGR

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NO. POSITIONS
5
vice president hr ....1
sr mgr recruitment 1
sr mgr tra &ev mgt 1
sr mgr payroll
1
general mgr (rec) .1
general mgr (payroll).1
mgr recruitment
1
Mgr- Training
1
mgr payroll
1
asm recruitment
asm ir
exe recr
exe training
exe payroll

1
1
3
3
. 3

CFO . .1
sr mgr (finance)
sr mgr (account)
general mgr finance
DGM

1
1
1
1

.
ASST MGR

Mgr. finance
Mgr account
asst mgr

EXECUTIVES

executives

VICE PRESIDENT

vice president ....1


zonal mgr North
---1
zonal mgr South
----1

MANAGER

MKTG

ZONAL MGR

1
1
..6
------- 12

PERSONNEL ADMINISTRATION
2.1

PERSONNEL ACTIONS:

2.1.1 HIRING
2.1.1 INFOTYPES USED FOR HIRING:
SNO

INFO TYPE

OPERATION

INFO TYPE TEXT

1
2

0000
0001

INS
INS

Action
Organization reassignment

3
4
5

0002
0006
0007

INS
INS
INS

Personal data
Address
Planned working time

6
7
8

0008
0009
0014

INS
INS
INS

Basic pay
Bank details
Recurring payments and deductions

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2.1 ORAGANISATION REASSIGNMENT:
2.2.2 INFOTYPES USED FOR ORGANISATION ASSIGNMENT:
SNO
1
2
3
4
5

INFO TYPE
0000
0001
0006
0007
0008

OPERATION
COP
COP
COP
COP
COP

INFO TYPE TEXT


Actions
Organization reassignment
Address
Planned working time
Basic data

PROMOTION:
2.3.2 INFOTYPES USED FOR PROMOTION:
SNO
1
2
3
4

INFO TYPE
0000
0001
0007
0008

OPERATION
COP
COP
COP
COP

INFO TYPE TEXT


Actions
Organization reassignment
Planned working time
Basic pay

2.4 TERMINATION:
2.4.2 INFOTYPES USED FOR TERMINATION :
SNO
1
2
3

INFO TYPE
0000
0014
0015

OPERATION
LIS9
LIS9
LIS9

INFO TYPE TEXT


Actions
Recurring Payments & deductions
Additional payments

Integration:
Personal admin is completely integration hr components of the sap system.

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Time Management
THE PUBLIC HOLIDAY CALENDAR IS DERIVED AS FALLOWING.
S l. No.
1
2
3
4
5
6
7
8
9
10

Date
January 1st
January 14th
January 26th
March
May 1st
August 15th
October 2nd
October
December 25th
optional

Holiday
New Year Day
Pongal
Republic Day
Ugadi
Labour Day
Independence Day
Gandhi Jayanthi
Dusserrah
Christmas
Ganesh chaturdhi

Sl No Code Work schedule Text


From
To
1
GENL General Shift
08:30
17:30
2
SFT1 First Shift
06:00
14:00
SFT2 Second Shift Required Application
14:00
22:00
Desired Function3
Component
4
SFT3 Third Shift
22:00
06:00
Transfer applicant data when hired to
Recruitment
Personnel Administration.
Sl
Break
Break Schedule
Timing
No
Schedul
Text
From
To
Paid/Unpaid
Automatically incorporate new employees
Organizational Structure
e Code
in the organizational
structure of the
1
10:00
10:15 Un Paid.
company
GENL
General Shift
12:00
12:30
15:45
Transfer employee compensation directly to Compensation 16:00
Management
2 payment
SFT1
First shift
07:00
07:15 Paid
the employees
11:30
11:45
Trigger transfer
PersonnelSecond Shift Personnel
3 from
SFT2
16:00 Development
16:15 Paid
Development
20:00
20:15
4
SFT3
Third shift
23:45
24:00 Paid
03:00
03:15
Schedules
Sl No
1
2
3
4

Code
PWGE
PWS1
PWS2
PWS3

Period Work schedule Text


PWS General Shift
PWS First Shift
PWS Second Shift
PWS Third Shift
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Work Schedule Rules
SLNo Code
1
DWSRCORP
2
DWSRPLTS

Work Schedule Rule Text


WSR FOR CORP
WSR FOR PLANT

Absences
Sl No
1
2
3
4
5

Absence Code
5000
5001
5002
5003
5004

Absence Text
Casual Leave
Sick Leave
Earned Leave
Maternity Leave
Paternity leave

Counting Rules:
Sl No.
1
2
3
4
5

Counting Rule Code


500
501
502
503
504

Counting Rule Text


Casual Leave
Sick Leave
Earned Leave
Maternity Leave
Paternity leave

Absence Quotas
Quota Types
Sl No
1
2
3
4
5

Quota Type Code


50
51
52
53
54

Quota Type Text


Casual Leave
Sick Leave
Earned Leave
Maternity Leave
Paternity leave

Entitlement for the Quota Types:


Sl No
1

Quota Type Code


50

Entitlement
7 days

Remarks
Year starting from 1st January to 31st Dec.
Will not be carried forwarded to the following year, if
not availed, will be enchased,

51

11 days

52

21 days

Sick leave eligibility is for the employees who are not


covered under ESI act
Will be carried forwarde to the following year,
15 Physical working days 1 E.L
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At least r 75% from his date of joining. Twice in a year
with not more than 7 days
The entitlement for Els will be as for next calendar year

53

92 Days.

54

4 Days.

Married Female Employees are eligible. At least


one year of service with company.
Before proceeding should inform to H.O.D and H.R
Dept. proceeding on leave, could take from 30 days
before delivery date or as per advice. She should
give a self-declaraation letter stating that she has
not worked during this leave anywhere.
Married male employees are entitled for 4 days
The birth certificate for his son/daughter obtained
form the nursing home.

Deduction Rules
Sl No.
1
2
3
4
5

Deduction Rule Code


500
501
502
503
504

Deduction Rule Text


Casual Leave
Sick Leave
Earned Leave
Maternity Leave
Paternity leave

Info types
Sl No

SAP Info type

Info type Text

1
2
3
4
5
6

0007
2001
2005
2006
0416
2010

Planned working time


Absences
Overtime
Absence quotas
Time Quota Compensation
Employee Remuneration Info

4.1 Payroll
4.1.1 Payroll
S.NO
1

Payroll area
Payroll area for SIL

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code
PL

S.NO
1
2
3
4

2 Wage

INFO TYPES
0000
0007
0008
0009

I.T .TEXTS
ACTIONS
PLANNED WORKING TIME
BASIC PAY
BANK DETAILS

Types

As a part of Payroll only Eighteen types of wage types are taken into consideration at SIL.
4.2.1 The compulsory info types for calculation of payroll is :
4.2.2 Additional info types for calculation of payroll is :
S.NO INFO TYPE
1
580

INFO TYPE TEXT


PREVIOUS EMPLOYMENT TAX
DETAILS

581

HOUSING (HRA / CLA / COA)

582

EXEMPTIONS

583

CAR & CONVEYANCE

584

INCOME FROM OTHER SOURCES

585

SECTION 80 DEDUCTIONS

586

INVESTMENT DETAILS (SEC88)

587

PROVIDENT FUND CONTRIBUTION

9
10

588
590

OTHER STATUTORY DEDUCTIONS


LONG TERM REIMBURSEMENTS

11

185

PERSONAL IDS

12

591

NOMINATIONS

13

267

OFF CYCLE PAYMENTS

14

2010

EMP REMUNIRATION STATEMENT

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A) ACTIONS WAGE TYPES SAP MODEL WAGE TYPES :
S.NO

STANDARD
WAGE TYPE

1
2
3
4
5
6
7
8
9

MB10
M230
M220
M230
MP10
MP10
M200
MB10

CUSTOMER
SPECIFIC
WAGE TYPE
5000
5010
5020
5030
5040
5050
5060
5070
5080

WAGE TYPE TEXT


BASIC PAY
H.R.A
CONVEYANCE ALLOWANCE
CITY COMPENSATORY ALLOWANCE
ADDITIONAL PAY
SPECIAL PAY
UNIFORM ALLOWANCE
BASIC PAY ARREARS
OTHER ARREARS

B. RECURRING PAYMENTS AND DEDUCTIONS.INFOTYPE IS MUST 0014 :


S.NO STANDARD
WAGE
TYPE
10
M500
11
M500
12
M500

CUSTOMER
SPECIFIC
WAGE TYPE
5090
5100
5110

WAGE TYPE TEXT


CANTEEN DEDUCTION
BUS DEDUCTION
OTHER DEDUCTIONS.

3.2.3.
C). ADDITIONAL PAYMENTS INFOTYPE IS MUST 0015 :
S.NO STANDARD
WAGE
TYPE
13

CUSTOMER
SPECIFIC
WAGE TYPE
5120

14
15
16
17

5130
5140
5150
5160

18

B100
MPG0

5170

WAGE TYPE TEXT


OVER TIME/ PRODUCTION
ALLOWANCE. (0210)
BONUS
PERFORMANCE INCENTIVE.
GRATUITY
OTHER MISCELLEOUS
PAYMENTS.
SALARY ADVANCES

The basic pay differs from one group to the other group. HRA, CCA and CA will be calculated
based on the percentage of Basic Pay.

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Here we also have the Employee Suggestion Scheme where all the employees are welcome
to give their suggestions pertaining to training, cleanliness, safety measures, etc., We also
implemented the Employee Satisfaction Survey by conducting Group Discussions, case
studies, interviews, etc., Quality circles are formed for the active participation of all the
employees in all the required fields.
Basic Pay:
It is the minimum earning of the employee out of his gross salary which is a must. it would be
minimum of 60% out of agreed cost to company. This is to protect employees interest.
HRA:
50% of Basic pay is paid as House Rent Allowance to all the employees.
Conveyance Allowance:
Paid as per the costs incurred by the employee to come to the Company to all the Employees.
Provident Fund:
Paid to the institution of Provident Fund on behalf of the Employees by Employers. It is 12% of
the Basic pay + Dearness Allowance as per the Employees Provident Funds and
Miscellaneous Provisions Act 1952.
Gratuity:
According to the Payment of the Gratuity Act 1972,employer pays the employee at the rate of
15 days pay based on the pay last drawn by the employee concerned after the completion of
every year of his/her service.
ESI:
According to the Workmen Compensatory Act 1923 all employees under the Factory are given
ESI as per the Employees State Insurance Act 1948.
Bonus:
Provide a stimulus for extra effort by them and also when the company incurred profits and
wishes to share its surplus.
Deductions:
The loans availed by the employee, and the PF, Professional Tax, IT etc will be deduced from
pay that is paid to the employee by the employer.
Income Tax:
The will be deducted by the employer and paid to the Income tax Office as per the rule of the
Government at the end of every financial year i.e. March.
1.
2.
3.
4.
5.
1.
2.
3.

Statutory Forms:
Form 15 Leave Card
Form 25 Without working hours
Form 25 A Including working hours
Form V A Inspector of factories for paid holiday register
Form 28 ESI Clarification
Renewal of Statutory Licenses
Factory License
Labor License
Pollution Control Board License
All the employees who belong to permanent cadre will be eligible for ESI, PF and Employee
Insurance. The employees who have completed their five years of service will be eligible for
Gratuity
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3.2.4. STATUTORY AND VOLUNTARY DEDUCTIONS :
To determine the payment amount, statutory and voluntary deductions, such as taxes and
social insurance contributions, are effected. The deductions are calculated on the basis of
gross values, such as the total gross amount and the gross tax amount. For this reason,
various amounts are calculated during the payroll run which are then used for subsequent
processing
Provident Fund: 12% of Basic + DA
12% of Basic + DA (8.33-pension, 3.67-PF).
1.1-Admin Charges, 0.5-EDLI charges and 0.01-EDLI Admin Charges
Secondary Wage Types
/3F1
/3F3
/3F4
/3F5
/3F6
/3F7
/3F8
/3F9
/3FA
/3FB
/3FC

Secondary Wage Types Text


Ee PF contribution
Er PF contribution
Er Pension contribution
Ee Mon PF contribution
Ee Ann PF contribution
EDLI contri * 1,00,000
EDLI adm chrgs * 1,00,000
PF adm chrgs * 1,00,000
PF basis for Ee contrib.
PF Basis for Er Contrib
Pension Basis for Er cont

Professional Tax
Sl no
01
02
03
04
05
06
07
08
09
10

State Jurisdiction
AP01
AP01
AP01
AP01
AP01
AP01
AP01
AP01
AP01
AP01

Range end

PT Amount
1,499.99
0.00
1,999.99
16.00
2,999.99
25.00
3,999.99
35.00
4,999.99
45.00
5,999.99
60.00
9,999.99
80.00
14,999.99
100.00
19,999.99
150.00
9,999,999.99
200.00

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3.5 PAY SCALE STRUCTURE:
3.5.1 PAY SCALE TYPE:
The pay scale type defines the area of economic activity for which a collective agreement is
valid. The area in which it is valid may be determined at company or trade union level and
often applies to a whole industry.

Sl No
1
2

Pay scale type code


PL
CO

Pay scale type text


PLANT
Administration

3.5.2 PAY SCALE AREA:


Pay scale area defines the geographical area in which a collective agreement is valid. The
geographical validity area is determined by the size of the pay scale area.With in
a pay
scale area, you define the pay scale groups and levels for each pay scale type and employee
subgroup grouping for collective agreement provisions.
Sl No
1
2

Pay scale Area code


CO
PL

Pay scale Area text


HYDERABAD
CHINDIGARH

3.5.3 PAY SCALE GROUP & LEVEL


Pay scale groups and pay scale levels are the criteria used to classify data for job evaluations
and indirect valuations. Pay scale levels are subdivisions of pay scale groups
SNO
1
2
3
4
5
6
7
8
9
10
11
12

Pay scale Group


BOD
CEO
VP
SR MGR
GEN MGR
ZONAL MGR
MGR
AST MGR
EXTV
OPE
SUP
HEL

Pay Scale Level


L1
L1
L1
L2
L2
L2
L2
L3
L3
L3
L3
L4
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Pay Scale Level Text


BOD
CEO/CFO/CAO
VICE MGR
SR. MANAGERIAL
GENERAL MANAGERIAL
ZONAL MANAGER
MANAGERIAL
ASST MANAGERIAL
EXCUTIVES
OPERATORS
SUPERVISOR
HELPERS

3.4 Payroll Accounting Area


The payroll area is an organizational unit in the Human Resources department, which can be
defined for a unified payroll accounting area. Based on organizational assignment criteria, all
of the employees who are accounted simultaneously in the payroll run are assigned to the
same payroll area.
As a rule, payroll is run per payroll area. Based on the payroll area, the system determines two
pieces of information for payroll:
a)
b)

Number of employees for whom a payroll accounting run is to be performed


Specific payroll dates
From SIL perspective, the following payroll areas are identified:
Sl No
1

Payroll Area
Code
01

Payroll Area Text

Payroll Run Date

Pay Date

Monthly

25th of every Month

1st Of every Month

3.4.1 Period Parameter:


The period parameter defines specific payroll periods with start and end dates.
Sl No
1

Period Modifier
01

Period modifier text


1st day of every month

3.4.2 Remuneration Statement:


The SAP System enables you to create remuneration statements for your employees. A
remuneration statement contains a clear list of payments and deductions effected during a
payroll run for an employee. The remuneration statement is usually created after the payroll
run, but before payment is effected. If you perform more than one payroll run in a period, you
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can create remuneration statements after each payroll run. If corrections are made, original
documents are overwritten.

3.5 Integration:
The SAP HR Payroll India component integrates with other SAP HR components such as
Personnel Administration and Personnel Time Management. There are interfaces to Financial
Accounting and Controlling. You can run payroll using a combination of SAP and third-party
products.
Financial Accounting (FI) :
Financial Accounting illustrates all business transactions in the enterprise using postings to the
relevant accounts. Posting to Accounting provides the necessary data for the following
components in Financial Accounting:

General Ledger Accounting (FI-GL)


Accounts Payable (FI-AP)
Accounts Receivable (FI-AR)
Special Ledger (FI-SL)
Funds Management (FI-FM)

RECRUITMENT :
PURPOSE :
The ability to meet personnel requirements is key for enterprises. The success of an enterprise
depends on such factors as the quality and availability of personnel.
The recruitment process consists of various functions, which begin from creating applicant
data to filling vacant position. We can store applicants that we have not deemed suitable for a
particular vacancy in the applicant pool where they can be considered for other or future
vacancies.

Recruitment process:
Utilize the recruitment tools and fulfill the requirement (using the advertisement, job fairs) for
recruitment.
The Recruitment process in to two types.

Internal recruitment
External recruitment
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Internal recruitment
The hr department manages it by working in co-ordination with other departments.
Customization
Advertising for internal process is done through the news letters and through internal net
work..
External Recruitment:
Campus recruitment and advisement are used to attract good quality engineers. Advertisement
and on line application are also used.. manpower agencies
Are used for recruiting employees in the plants.
Customization:
Recruitment process begins as and when vacancies are created either through the termination
actions or through creation of a vacancy of a position or management .
Number Ranges:
Feature NUMAP used to specify the number ranges for applicants
The number ranges for applicants
S.NO
01
02
03

Range
001-999
1000-4999
5000-9999

Application for
Internal Application
External Application
Un solicitant Application

Type of Range
Internal
External
Internal

Instruments Text:
Hindu
Times of India
Srno
01
02

Media
Press
Portals

03
04

Consultants
Employees

Instruments
The Hindu, Times of India, Indian Express
Naukri .com,
Monster.com
Manpower consultants
Employee References

Status of the Applicants:


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All the Standard sap Status is used
Status ID Status Text
1

In process

2
3
4
5
6
7

To be Hired
On Hold
Rejected
Contract Offer
Offer Rejected
Invite

INFOTYPES USED FOR RECRUITMENT:


SNO
1
2
3
4
5
6
7

INFO TYPE
4000
4001
4002
4003
4004
4005
0139

Component
Personnel Administration

Personnel Development

Organizational Management
Managers Desktop

INFO TYPE TEXT


Applicant actions
Applications

Vacancy assignment
Applicant activities
Status of applicant activities
Applicant personal number
Employees applicant number

Provides the following extra functions


Easy transfer of applicant data to Personnel
Administration once an applicant is hired.
Easy transfer of employee data to Recruitment
when an internal applicant(employee) submits
an application within our organization.
Search
for
applicants
with
particular
qualifications
Profile
comparison
between
applicants
qualifications and the requirements for (vacant)
positions.
Vacancies
maintained
in
organizational
management are automatically available in
Recruitment.
Managers can make decisions relating to the
selection procedure for vacancies and represent
them using the Managers Desktop. Additional
administrative steps are forwarded to the HR
department
via an automatic e-mail connection.
Confidential Document
Page 27 of 27