UNICEF – ADB Regional Workshop on the Role of

Non-State Providers in Basic Service Delivery

ADB HQ, Manila, Philippines
19-20 April 2010

Non-State Delivery of
Non-
Water and Sanitation Services
SUMMARY and RESULTS

The views expressed in this presentation are the views of the author(s) and do not necessarily reflect the views or policies of the Asian
Development Bank (ADB), or its Board of Directors or the governments they represent. ADB does not guarantee the source, originality,
accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented, nor
does it make any representation concerning the same.
 Engaging NSPs (WASH)
NSPs have specialist capacity and flexibility to operate in
different conditions and offer services.
NSPs can help stimulate demand, and respond to
changes in demand.
Government cannot do it alone: Gov’t can enhance its
roles as enabler while NSPs can fill the gap in financing
and/or service delivery.
Innovation is often driven by NSPs.
Cost sharing options can stimulate household demand
and financing, and leverage funding from government
and other sources.
 Key Issues (NSPs/WASH)

Lack of recognition or Administrative and

inclusion legal barriers
Affordability Technical and
Service quality physical barriers
Pro-poor services Vested interests
(opposition to change,
Financing
political intervention,
Policy corruption)
Regulation Uncertainty and risk
Public awareness
 Issues and Lessons
Issue Lessons
Need for New policy for mainstreaming small-scale service
recognition providers
Facilitate the formalization of the informal providers:
lessen the administrative, legal and financing
constraints, but subject to regulations
Include NSPs in water and sanitation plans and
strategies
Mapping and registration of NSPs
Regulation Improve regulation to achieve quality, affordable and
sustainable services
Permits, licenses and annual fees
Water and wastewater tariff setting
Performance-based and technical standards
Improve capacity to enforce laws and regulations
Consumer feedback
 Issues and Lessons
Issue Lessons
Vested Develop buy-in and partnership with the
interests communities and local governments
Clear contracts and partnership
arrangements
Consensus-building within the community

Financing Provisions of easier credit terms through

alternative models and financing windows
Mixed credit and subsidy
 Issues and Lessons
Issue Lessons
Institutional Variety of partnerships and contracts: Management;
PPP; performance-based, etc.
Role of communities and households
Consumer feedback mechanism; O&M; monitoring

Pricing/ Flexible payment terms and conditions to reach the poor

Affordability Communities get share in the profits; CSR
Different levels of service systems; phased expansion
Quality and Technical specifications
sustainability Water quality and service levels
Capacity Planning and regulation
development Technology options
Promotion and marketing
UNICEF – ADB Regional Workshop on the Role of
Non-State Providers in Basic Service Delivery
ADB HQ, Manila, Philippines
19-20 April 2010

THANK YOU

www.adb.org