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ZXWN MSCS

MSC Server

Guide to Documentation
Version 3.09.21

ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26771900
Fax: (86) 755 26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn

LEGAL INFORMATION
Copyright 2010 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of
this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION
or of their respective owners.
This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the
information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject
matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee,
the user of this document shall not acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History
Revision No.

Revision Date

Revision Reason

R1.0

Feb. 28, 2010

First edition

Serial Number: SJ-20100211152857-001

Contents

About This Manual............................................. I


Declaration of RoHS Compliance ....................... I
Documentation Overview ..................................1
Overview....................................................................... 1
Applicable Product Version ............................................... 1
Documentation Structure................................................. 2
Contents of Product Manuals ............................................ 3
Product Manual Type ................................................... 3
Description Manual ..................................................... 3
Task Manual............................................................... 4
Reference Manual ....................................................... 5
Structure of Product Manuals ........................................... 6
Numbering Mode ............................................................ 6

User Document Index........................................9


Overview....................................................................... 9
Indexing Methods ........................................................... 9
Indexing by Subject Area ................................................ 9
Indexing by Life Cycle of Product .....................................10
Indexing by Intended Audience .......................................12
Indexing by Document Serial Number ..............................15

Reading Guides ............................................... 19


Overview......................................................................19
Relationships among Work Responsibility, Work Flow, and
User Documents ....................................................19
Work Responsibility- Work Flow Relationship .................19
Work Flow - User Document Relationship ......................20
Reading Guide...............................................................22
Overview..................................................................22
Need to Know Overall User Documents .........................22
Need to Learn Overall Product Knowledge .....................22

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ZXWN MSCS Guide to Documentation

Need to Learn Knowledge and Method of Network


Planning ...........................................................22
Need to Know Hardware Installation Procedure ..............23
Need to Learn Software Installation Procedure...............23
Need to Learn Configuration Procedure .........................23
Need to Know Product Operating Method ......................24
Need to Know Common Maintenance Methods ...............24
Need to Know Fault Handling Methods ..........................25
Need to Know Performance Report and Performance
Evaluation Method .............................................25

User Document Issuance................................. 27


Overview......................................................................27
User Document Issuance ................................................27
Paper Copies Issuance................................................27
Electronic User Document Issuance..............................27
Supplementary Issuance after Version Upgrade .............28
User Document Application and Acquisition .......................29
Application through Contract .......................................29
Application through Email ...........................................29
Application through Fax ..............................................29
Downloading Electronic User Documents.......................29

Feedback ......................................................... 31
Overview......................................................................31
Feedback through Email .................................................31
Feedback through Website ..............................................31
Feedback through Telephone ...........................................33
Feedback through Fax ....................................................33

Figure.............................................................. 35
Table ............................................................... 37
Index .............................................................. 39

II

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About This Manual


Purpose
Intended
Audience

Prerequisite Skill
and Knowledge
What Is in This
Manual

FCC Compliance
Statement

This guide helps the audience to use the whole set of ZXWN MSCS
documentations.
This manual is intended for:

Engineers whose works are related with the ZXWN MSCS system

Personnel who need to know the ZXWN MSCS system.

To use this manual effectively, users should have a general understanding of wireless telecommunications technology.
This manual contains the following chapters:
Chapter

Summary

Chapter 1, Documentation
Overview

Describes the product version


applicable to the whole set of
ZXWN MSCS product manuals,
and brief contents of the product
manuals

Chapter 2, User Document Index

Describes user document indexing


methods

Chapter 3, Reading Guides

Describes the relationships among


work responsibility, work flow
and the product manuals, and
recommends different manuals
for different purposes

Chapter 4, User Document


Issuance

Describes the user document


issuance method, and how
to apply for and obtain user
documents

Chapter 5, Feedback

Describes feedback channels and


methods

This device complies with part 15 of the FCC Rules. Operation is


subject to the following two conditions.
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate
the equipment.

Conventions

ZTE documents employ the following typographical conventions.

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ZXWN MSCS Guide to Documentation

Typeface

Meaning

Italics

References to other Manuals and documents.

Quotes

Links on screens.

Bold

Menus, menu options, function names, input fields,


radio button names, check boxes, drop-down lists,
dialog box names, window names.

CAPS

Keys on the keyboard and buttons on screens and


company name.
Note: Provides additional information about a
certain topic.
Checkpoint: Indicates that a particular step needs
to be checked before proceeding further.
Tip: Indicates a suggestion or hint to make things
easier or more productive for the reader.

Mouse operation conventions are listed as follows:

II

Typeface

Meaning

Click

Refers to clicking the primary mouse button


(usually the left mouse button) once.

Double-click

Refers to quickly clicking the primary mouse button


(usually the left mouse button) twice.

Right-click

Refers to clicking the secondary mouse button


(usually the right mouse button) once.

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Declaration of RoHS
Compliance
To minimize the environmental impact and take more responsibility
to the earth we live, this document shall serve as formal declaration that ZXWN MSCS manufactured by ZTE CORPORATION are in
compliance with the Directive 2002/95/EC of the European Parliament - RoHS (Restriction of Hazardous Substances) with respect
to the following substances:

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent Chromium (Cr (VI))

PolyBrominated Biphenyls (PBBs)

PolyBrominated Diphenyl Ethers (PBDEs)

The ZXWN MSCS manufactured by ZTE CORPORATION meet


the requirements of EU 2002/95/EC; however, some assemblies
are customized to client specifications. Addition of specialized,
customer-specified materials or processes which do not meet the
requirements of EU 2002/95/EC may negate RoHS compliance of the
assembly. To guarantee compliance of the assembly, the need for
compliant product must be communicated to ZTE CORPORATION in
written form. This declaration is issued based on our current level
of knowledge. Since conditions of use are outside our control, ZTE
CORPORATION makes no warranties, express or implied, and assumes
no liability in connection with the use of this information.

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ZXWN MSCS Guide to Documentation

This page is intentionally blank.

II

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Chapter

Documentation
Overview
Table of Contents
Overview...........................................................................
Applicable Product Version ...................................................
Documentation Structure.....................................................
Contents of Product Manuals ................................................
Structure of Product Manuals ...............................................
Numbering Mode ................................................................

1
1
2
3
6
6

Overview
Description

This chapter introduces the product version applicable to the whole


set of ZXWN MSCS product manuals and brief contents of the product manuals.

Applicable Product Version


Description

Product manuals correspond to product versions. The version information provided on the cover of the manual indicates the product version. Sometimes the product subsystem version information is also provided on it.
Because there are differences between product versions, and between product manuals with different product versions, it is required to refer to the right manual consistent with the product
version.

Version

Item

Model

Version No.

Product

ZXWN MSCS

V3.09.21

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ZXWN MSCS Guide to Documentation

Note:
Users do not need to pay attention to the product subsystem version.

Documentation Structure
In using the documentation, please first read this manual to get a
general idea of the documentation structure as well as the functions, and the modular design project of the manuals.
Figure 1 shows the structure of product manual. Users can select
relevant contents of product manuals for querying and browsing
according to the actual requirements.
FIGURE 1 DOCUMENTATION STRUCTURE

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Chapter 1 Documentation Overview

Contents of Product Manuals


Product Manual Type
Description

According to the functions of manuals, the product manuals can


be divided into three following categories:

Description manual

Task manual

Reference manual

Description manuals describe the background knowledge and concepts of the product to help readers to understand products accurately.
Task manuals focus on the operating procedures of tasks to guide
engineers to perform effective and correct operations. Some description topics are also contained in task manuals.
Reference manuals provide detailed information about the equipment to provide engineers with accurate reference information so
that they can understand the product better and perform more
practical operations.
Among these three types of product manuals, task manuals serve
as a core, which directly guide engineers to operate the equipment.
Description manuals help engineers to understand the equipment
well, which facilitates them operating the equipment. Reference
manuals provide accurate information, which guarantee correctness of their operations.
The following is a brief introduction to contents of each kind of
product manual.

Description Manual
Description

The brief introduction to the contents of description manuals is as


follows.
Manual

Contents

Technical
Description

Gives an overall introduction to ZXWN MSCS,


including the basic knowledge, interfaces, applied
protocols, services, and functions, which help
engineers to learn the basic information of the
product, and master the system structure of the
core network

Product
Description

Describes the system structure, technical indices,


networking modes of ZXWN MSCS, which helps
engineers to master the principle of the ZXWN
MSCS system.

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ZXWN MSCS Guide to Documentation

Manual

Contents

Hardware
Description

Focuses on hardware of the equipment including


the cabinet, shelf, board, and cable. Describes
the structure, function, signal flow direction,
specifications, and technical parameters of ZXWN
MSCS, which helps engineers to learn more details
about the product hardware

Task Manual
Description

The brief introduction to the contents of task manuals is as follows.


Manual

Contents

Hardware
Installation

Describes the hardware structure of the ZXWN


MSCS equipment, preparations before the
equipment installation, equipment installation
mode, board check and power-on, equipment
packaging, and equipment storage and
transportation, which guide engineers to install the
hardware system

Software
Installation

Describes the software installation procedure,


which guides engineers to install the software
system

OMM Operation
Reference

Describes OMM operation methods and interface


parameters, which guides engineers to configure
data, perform system debugging and maintenance

Data
Configuration
Guide (MSCS)

Describes the flow, preparations and detailed


procedure of data configuration, which guides
engineers to configure each kind of data

Data
Configuration
Guide (MGCF)

Describes the flow, preparations and detailed


procedure of data configuration, which guides
engineers to configure each kind of data

Component
Replacement

Describes the procedure of replacing components


and related precautions, which guides engineers to
correctly replace components

Performance
Management

Describes basic concepts and basic operations of


the performance management system, which guide
engineers to create performance management
tasks, query performance data, make performance
reports, and perform performance statistics

Alarm
Manangement

Describes the concepts and operations of the ZXWN


MSCS alarm management and alarm monitoring

System
Debugging

Describes basic concepts and basic operations of


the ZXWN MSCS system, which guide engineers to
perform system debugging

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Chapter 1 Documentation Overview

Manual

Contents

Routine
Maintenance

Describes routine maintenance items and operating


procedures, which guides engineers to periodically
maintain the equipment to guarantee normal
running of the equipment

Troubleshooting

Describes troubleshooting methods, which guides


engineers to troubleshoot typical faults

Emergency Fault
Handling and
System Recovery

Describes the emergency handling and system


recovery flow as well as typical emergency
handling, which guides engineers to handle
emergencies, and to contact necessary technical
support agencies to recover the system within a
short time

Common
Configuration
Operation Guide

Describes the common operation methods and


procedures of the ZXWN MSCS system, which guide
engineers to perform operation and maintenance

Basic Service
Feature
Description and
Implementation

Describes the ZXWN MSCS products, including


basic services, features, application scenarios,
deployment, implementation, signaling flows,
and configurations, thus to help engineer fully
understand and correctly use its basic services.

Supplementary
Service Feature
Description and
Implementation

Describes the ZXWN MSCS products, including


supplementary services, features, application
scenarios, deployment, implementation, signaling
flows, and configurations, thus to help engineer
fully understand and correctly use its basic services

Traffic and Load


Control

Describes the principles and data configuration


methods of the traffic and load control, thus to
help engineer grasp the service functions of traffic
and load control

Reference Manual
Description

The brief introduction to the contents of reference manuals is as


follows.
Manual

Contents

Alarm Reference

Describes meanings and causes of the alarm,


and the related handling measures, which can be
referred to when engineers eliminate alarms

Notification
Reference

Describes meanings and causes of the notification


information, and the related handling measures,
which can be referred to when engineers process
notification information

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ZXWN MSCS Guide to Documentation

Manual

Contents

Performance
Counter
Reference

Describes the meanings and measurement


triggering points of performance measurement
items, which can be referred to when engineers
perform performance maintenance

Performance
Calculation Item
Reference

Describes the calculation formulas and meanings


of the performance indices preset on the network
management system, which can be referred to
when engineers analyze performance data and
monitor performance indices

Structure of Product Manuals


Description

The basic structure of each kind of product manual is the same, including a cover page, a copyright page, a feedback table, preface,
contents, body and appendixes. Each part is described as follows.

Cover Page

On the cover page, the information about the product model No.,
product specifications, product name, manual name, product version No., contact methods and the technical support website address is provided.

Copyright Page

On this page, legal declarations and documentation information


are provided.

Feedback Table

The feedback table is provided for asking for users comments and
suggestions on improving the quality of the product manual, which
builds a bridge of communications between ZTE and readers.

Preface

In the preface, a brief introduction to the manual, as well as document conventions are provided.

Contents

The contents include the body contents, figure contents and table
contents. The contents enable users to easily find required text,
figure or table information.

Body

The body provides most of the product knowledge and information.


In the body, chapters of each kind of manual differ from each other.
But they all boast clear consecution and detailed contents.

Appendix

In the appendixes, some useful information about the product is


provided. This part may vary with different manuals. It is possible
to have one or more appendixes in a manual. For example, the
English Abbreviation is often provided in this part, which enables
users to find the meanings of some abbreviations appearing in the
manual.

Numbering Mode
Description

Serial No.

Every manual has a document serial No. and a revision No., which
facilitate users finding the specific manual, and knowing the issue
time and update information about the manual.
Format: SJ-YYYYMMDDXXXXXX-AAA, as shown in Table 1.

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Chapter 1 Documentation Overview

TABLE 1 DOCUMENT SERIAL NO.


Item

Description

Example

SJ

Prefix of the document serial No.

SJ

YYYYMMDD

Date

20100125

XXXXXX

Documentation No.

103053

AAA

Manual No.

001

The document serial No. is a code designed for easy search and
management. Each manual has its unique serial No. On the
technical support website (ensupport.zte.com.cn), product manuals can be searched according to the serial No.
Revision No.

Format: yyyymmdd-Rx.x, as shown in Table 2.


TABLE 2 REVISION NO.
Item

Description

Example

yyyymmdd

Archiving date. It varies with each


revision

20100125

Revision version of the product manual

x.x

Revision No. of the manual, which varies


sequentially with the each revision

1.0

The document revision No. reflects the document update and the
update date.
In each manual, the revision history of the document is recorded,
as shown in Table 3.
TABLE 3 REVISION HISTORY

OF THE

DOCUMENT

Revision No.

Revision Date

Revision Reason

R1.0

Jan. 25,2010

First edition

R1.1

Feb. 04,2010

Modified disk array name

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ZXWN MSCS Guide to Documentation

This page is intentionally blank.

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Chapter

User Document Index


Table of Contents
Overview........................................................................... 9
Indexing Methods ............................................................... 9
Indexing by Subject Area .................................................... 9
Indexing by Life Cycle of Product .........................................10
Indexing by Intended Audience ...........................................12
Indexing by Document Serial Number ..................................15

Overview
Description

This set of user documents has lots of contents, so it is hard for


users to read all the documents. To solve this problem, Guide to
Documentation is written for users to find the required documents,
get useful information, and successfully perform some operations
and solve some problems according to the contents in the documents. Therefore, this set of user documents can be considered
as a library about this product.
This chapter introduces user document indexing methods.

Indexing Methods
Description

Product manuals and other user documents cover basic product


knowledge, installation, debugging, data configuration, test,
maintenance, and network management, and may be used as a
reference for those engineers who want to know about these or
who do such work.
The following sections introduce how to find the required document
from so many documents.

Indexing by Subject Area


Description

For user documents, a subject area is a set of user documents


describing knowledge, or operation methods and procedures of a
certain aspect. Documents with a common or similar attribute

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ZXWN MSCS Guide to Documentation

belong to one subject area. User documents of all subject areas


should cover a complete end-to-end system or product with all
aspects.
List of User
Documents

Table 4 shows a list of user documents indexed by subject area.


TABLE 4 USER DOCUMENTS INDEXED

BY

SUBJECT AREA

Subject Area

User Document

General

Technical Description
Product Description
Hardware Description
OMM Operation Reference
Alarm Management
Performance Management
System Debugging
Basic Service Feature Description and
Implementation
Supplementary Service Feature Description
and Implementation
Traffic and Load Control

Installation

Hardware Installation
Software Installation

Provisioning

Data Configuration Guide (MSCS)


Data Configuration Guide (MGCF)
Common Configuration Operation Guide

Maintenance

Alarm Reference
Notification Reference
Routine Maintenance
Emergency Fault Handling and
System Recovery
Troubleshooting
Component Replacement
Performance Calculation Item Reference
Performance Counter Reference

Indexing by Life Cycle of


Product
Description

10

Every product serving a carrier has its life cycle. Each lift cycle
stage has some corresponding user documents.Figure 2 shows the
life cycle stages of a product.

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Chapter 2 User Document Index

FIGURE 2 PRODUCT LIFE CYCLE

The tasks at each stage are different and the user documents for
this stage may be different.
List of User
Documents

Table 5 shows a list of user documents indexed by life cycle stage.


TABLE 5 USER DOCUMENTS INDEXED

BY

Life Cycle
Stage

Main Task

Purchasing

Purchasing decision

LIFE CYCLE
User Document
Technical Description
Product Description
Hardware Description

Planning and
design

Hardware planning

Technical Description

Network planning

Product Description

Service planning

Hardware Description

Engineering planning
and design
Installation

Hardware installation

Hardware Description

Software installation

Hardware Installation

Installation test

Software Installation

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11

ZXWN MSCS Guide to Documentation

User Document

Life Cycle
Stage

Main Task

Provisioning

Office data provisioning

OMM Operation Reference

Adjacent office data


provisioning

Data Configuration Guide


(MSCS)
Data Configuration Guide
(MGCF)
Basic Service Feature
Description and
Implementation
Supplementary Service
Feature Description and
Implementation
Traffic and Load Control

Acceptance
test

Function test

System Debugging

Maintenance

Equipment monitoring

Routine Maintenance
Alarm Management
Alarm Reference
Notification Reference
OMM Operation Reference
Troubleshooting
Emergency Fault Handling
and System Recovery
Performance Management
Traffic and Load Control
Common Configuration
Operation Guide
Component Replacement

Software and hardware


maintenance

Routine Maintenance

Performance evaluation
and optimization

Performance Calculation
Item Reference
Performance Counter
Reference

Indexing by Intended
Audience
Description

12

Intended audience refer to the persons who will read the user documents and whom the user documents are designed for. Intended
audience include:

Purchasing engineer

Planning engineer

Installation supervision engineer

Equipment installation engineer

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Chapter 2 User Document Index

Debugging engineer

Data engineer

Attendant

Maintenance engineer

Note:
The specific name and classification of intended audience depend
on the carriers internal administration system. In a big office the
personnel are generally assigned to more specific posts and tasks,
while a small office may have fewer categories since one person
may take on more tasks because of limited human resources.
Readers of different categories have different tasks, and may have
different requirements for user documents. Therefore, the intended audience of each document may be different.
List of User
Documents

Table 6 shows a list of user documents indexed by intended audience.


TABLE 6 USER DOCUMENTS INDEXED

BY

INTENDED AUDIENCE

Intended
Reader

Responsibility

User Document

Purchasing
engineer

Purchasing

Technical Description
Product Description
Hardware Description

Planning
engineer

Networking design

Technical Description

System configuration

Product Description

System performance
evaluation and
optimization

Hardware Description
Performance Management
Performance Calculation
Item Reference
Performance Counter
Reference

Installation
supervision
engineer

Instructing installation
engineers to conduct
hardware installation

Hardware Description
Hardware Installation

Assuring installation
quality
Equipment
installation
engineer

Hardware installation

Hardware Description
Hardware Installation

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13

ZXWN MSCS Guide to Documentation

Intended
Reader

Responsibility

User Document

Debugging
engineer

Debugging
before equipment
commissioning

OMM Operation Reference

System function test


Cutover
Capacity expansion
Upgrade

Software Installation
System Debugging
Performance Calculation
Item Reference
Data Configuration Guide
(MSCS)
Data Configuration Guide
(MGCF)
Common Configuration
Operation Guide

Data
engineer

Making office data,


service data, and
subscriber data
Making performance
data reports

Data Configuration Guide


(MSCS)
Data Configuration Guide
(MGCF)
Common Configuration
Operation Guide
Basic Service Feature
Description and
Implementation
Supplementary Service
Feature Description and
Implementation
Traffic and Load Control
OMM Operation Reference
Performance Management
Performance Calculation
Item Reference
Performance Counter
Reference

Attendant

Routine equipment
maintenance

Routine Maintenance

Handling simple alarms

Alarm Reference

Reporting severe faults

Notification Reference

Alarm Management

Traffic and Load Control


Common Configuration
Operation Guide
Maintenance
engineer

14

Software and hardware


maintenance

Alarm Reference

Handling alarms

Routine Maintenance

Locating and handling


common faults

Troubleshooting

Handling or helping
engineers from the
equipment supplier to
handle severe faults

Component Replacement

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Notification Reference

Emergency Fault Handling


and System Recovery
Traffic and Load Control

Chapter 2 User Document Index

Indexing by Document Serial


Number
Description
List of User
Documents

Document serial number is a unique code for each product manual.

Note:
Only product manuals are introduced here.
Table 7 lists a list of product manuals indexed by document serial
number.
TABLE 7 PRODUCT MANUALS INDEXED

BY

DOCUMENT SERIAL NUMBER

Document Serial
No.

Edition

User Document

SJ-2010021115285
7-001

R1.0

ZXWN MSCS MSC Server Guide


to Documentation

SJ-2010021115285
7-002

R1.0

ZXWN MSCS MSC Server


Technical Description

SJ-2010021115285
7-003

R1.0

ZXWN MSCS MSC Server


Product Description

SJ-2010021115285
7-004

R1.0

ZXWN MSCS MSC Server


Hardware Description

SJ-2010021115285
7-005

R1.0

ZXWN MSCS MSC Server


Hardware Installation

SJ-2010021115285
7-032

R1.0

ZXWN MSCS MSC Server


Software Installation

SJ-2010021115285
7-006

R1.0

ZXWN MSCS MSC Server Data


Configuration Guide (MSCS)

SJ-2010021115285
7-007

R1.0

ZXWN MSCS MSC Server Data


Configuration Guide (MGCF)

SJ-2010021115285
7-008

R1.0

ZXWN MSCS MSC Server


System Debugging

SJ-2010021115285
7-009

R1.0

Traffic and Load Control

SJ-2010021115285
7-010

R1.0

ZXWN MSCS MSC Server


Common Configuration
Operation Guide

SJ-2010021115285
7-011

R1.0

ZXWN MSCS MSC Server Alarm


Management

SJ-2010021115285
7-012

R1.0

ZXWN MSCS MSC Server


Performance Management

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15

ZXWN MSCS Guide to Documentation

16

Document Serial
No.

Edition

User Document

SJ-2010021115285
7-013

R1.0

ZXWN MSCS MSC Server OMM


Operation Reference

SJ-2010021115285
7-014

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Global Traffic I)

SJ-2010021115285
7-015

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Global Traffic II)

SJ-2010021115285
7-016

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Signal Measurement I)

SJ-2010021115285
7-017

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Signal Measurement II)

SJ-2010021115285
7-018

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Base Measurement I)

SJ-2010021115285
7-019

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Base Measurement II)

SJ-2010021115285
7-020

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Global Measurement and
Charge Statistics)

SJ-2010021115285
7-021

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Combination Traffic)

SJ-2010021115285
7-022

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Special Operation)

SJ-2010021115285
7-023

R1.0

ZXWN MSCS MSC Server


Performance Counter Reference
(Handover Operation)

SJ-2010021115285
7-024

R1.0

ZXWN MSCS MSC Server


Performance Calculation Item
Reference

SJ-2010021115285
7-025

R1.0

ZXWN MSCS MSC Server


Component Replacement

SJ-2010021115285
7-026

R1.0

ZXWN MSCS MSC Server Alarm


Reference

SJ-2010021115285
7-033

R1.0

ZXWN MSCS MSC Server


Notification Reference

Confidential and Proprietary Information of ZTE CORPORATION

Chapter 2 User Document Index

Document Serial
No.

Edition

User Document

SJ-2010021115285
7-027

R1.0

ZXWN MSCS MSC Server


Troubleshooting

SJ-2010021115285
7-028

R1.0

ZXWN MSCS MSC Server


Emergency Fault Handling and
System Recovery

SJ-2010021115285
7-029

R1.0

ZXWN MSCS MSC Server


Routine Maintenance

SJ-2010021115285
7-030

R1.0

ZXWN MSCS MSC Server Basic


Service Feature Description and
Implementation

SJ-2010021115285
7-031

R1.0

ZXWN MSCS MSC Server


Supplementary Service Feature
Description and Implementation

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Chapter

Reading Guides
Table of Contents
Overview..........................................................................19
Relationships among Work Responsibility, Work Flow, and
User Documents................................................................19
Reading Guide...................................................................22

Overview
Description

This chapter describes the relationships among work responsibility, work flow and the product manuals. Different manuals are
recommended for different purposes.

Relationships among Work


Responsibility, Work Flow,
and User Documents
Work Responsibility- Work Flow
Relationship
Description

When doing some work, everyone does it in a certain way and in a


certain order until the work is finished. If everyone works in their
own ways, it is possible that the work effectiveness is different, or
even that incorrect operations bring losses. Therefore, it is necessary to work out a work flow that can standardize the operators
behaviors to guarantee consistent work efficiency.
The work responsibility of the person who uses the document is
specified in the carrier management rules. There is a one-to-one
correspondence between the work flow and the work responsibility.

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ZXWN MSCS Guide to Documentation

Work Flow Design

The purpose of designing the work flow is to complete the work in


the optimized order to guarantee consistent work result and the
highest work efficiency.
The work flow is designed based on clear work responsibility. The
procedure to design the work flow is as follows:
1. Analyze post responsibility.
2. Divide the work procedure into several steps that can bring
about a certain result.
3. Perform peer review.
4. Verify the flow.
5. Determine and release the flow.

Tip:
Some steps in the flow can be omitted in some cases.

Work Flow - User Document


Relationship
Description

Every step in a work flow needs to be implemented by the specific


personnel. The executors should have sufficient level of skills and
knowledge to implement each step. However, there are no detailed
implementing instructions inferred from the flow itself.
Serving engineers at different posts, user documents provide guidance and reference information for the executors (usually different
kinds of engineers) to implement each step in the work flow. By
reading product manuals, the executors can improve their skills
and enhance their knowledge levels. Therefore, the high work efficiency can be guaranteed.

Work Flow-User
Document
Relation Design

As for the relationship between the work flow and the user documents, simply speaking, the user documents provide direct or
indirect guidance and reference information for implementation of
each step in the work flow. A full understanding of the relationship between the work flow and the user document helps readers
to select the related documents to read to enhance their work efficiency.
The relationship between the engineering flow and the user document can be designed in light of the work steps determined in the
work flow and based on the above-mentioned relationship. The
designed procedure is as follows:
1. Analyze the required skills and knowledge level of the person
who implements each step.
2. Find user documents that can improve the skills and knowledge
level of executors.

Example

20

The following introduces the user documents that may be referred


during alarm handling, by taking an example, where maintenance
engineers handles common alarms, as shown in Figure 3.

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Chapter 3 Reading Guides

FIGURE 3 USER DOCUMENTS

TO

BE REFERRED

TO

Tip:
The above flow only covers general operations of maintenance engineers. If the maintenance engineers are very familiar with the
product, it may be unnecessary for them to refer to any user document.
It can be inferred from this flow that maintenance engineers can
refer to one or several kinds of user documents during the process
of handling alarms. This flow clearly represents the relationship
between the user documents and the work flow.
Since there are so many works, and the work flow varies with
different posts, readers can design the relationship between the
work flow and the user documents based on those work flows that
they are familiar with. Readers should learn more about the documents, and store them well for quick reference at key time.

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ZXWN MSCS Guide to Documentation

Reading Guide
Overview
Description

Uses have their own purpose when reading any one of user documents. If uses have a clear purpose and select the appropriate
document, then they can get twice the result with half the effort.
From the perspectives of various purposes, some manuals for
reading and reference are recommended in the following topics.

Need to Know Overall User


Documents
Recommended documents: Guide to Documentation
Guide to Documentation is the gateway of user documents,
through which users can know general situation of user documents.
Guide to Documentation introduces:

Types, and indexing methods of user documents

Contents and reading methods of a complete set of product


documents

Issuance, application channel and feedback of user documents.

Need to Learn Overall Product


Knowledge
Recommended documents:

Product Description

Technical Description

Hardware Description

The above documents introduce product knowledge from various


perspectives, helping readers to understand the overall product
knowledge.

Need to Learn Knowledge and


Method of Network Planning
Recommended documents:

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Chapter 3 Reading Guides

Data Configuration Guide

Product Description

Technical Description

The above documents describe product knowledge from various


perspectives, including proposals about network planning.

Need to Know Hardware Installation


Procedure
Recommended documents:

Hardware Description

Hardware Installation

Component Replacement

The above documents describe hardware information, hardware


installation method and how to replace the faulty components.

Need to Learn Software Installation


Procedure
Recommended documents:

Software Installation

Data Configuration Guide

The above documents describe software information, software installation method, how to initialize the equipment, and how to replace faulty component when it is necessary.
In most cases, it is necessary to install some software on the site,
such as operating system, database and version software on the
server. Software for boards is usually loaded before delivery and
does not need to be installed on the site. But it may be necessary
to load software for boards for some special requirements.

Need to Learn Configuration


Procedure
Recommended documents:

Data configuration Guide (MSCS)

Data configuration Guide (MGCF)

Basic Service Feature Description and Implementation

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ZXWN MSCS Guide to Documentation

Supplementary Service Feature Description and Implementation

Traffic and Load Control

The above documents introduce the basis, principles and procedure of data configuration.
After equipment installation, it is a must to make configuration
data according to connection conditions and hardware configuration of each NE. Configuration data reflect logical relations among
NEs, and among units in a NE. The equipment controls the running
of the NE based on these relations.
Configuration data are very important. Once they are wrong, the
system can not work normally, and even can not provide services. Therefore configuration data should be often backed up.
The backed-up data can be used to recover the system when it is
necessary to ensure that the system runs normally in a short time.

Need to Know Product Operating


Method
Recommended documents:

Performance Management

System Debugging

OMM Operation Reference

Component Replacement

Common Configuration Operation Guide

For various requirements of different posts, the above documents


introduce operating methods and procedures of each part to guide
readers how to do. They also provide some reference information.

Need to Know Common Maintenance


Methods
Recommended documents:

Routine Maintenance

Alarm Reference

Notification Reference

OMM Operation Reference

Performance Management

Component Replacement

The above documents introduce operating methods and operating


procedures of routine maintenance.

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Chapter 3 Reading Guides

Need to Know Fault Handling


Methods
Recommended documents:

OMM Operation Reference

Alarm Reference

Notification Reference

Troubleshooting

Emergency Fault Handling and System Recovery

The above documents introduce fault handling methods and reference information.

Need to Know Performance Report


and Performance Evaluation Method
Recommended documents:

Performance Management

Performance Calculation Item Reference

Performance Counter Reference

The above documents introduce the making method of performance reports, performance evaluation method and reference information.

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Chapter

User Document Issuance


Table of Contents
Overview..........................................................................27
User Document Issuance ....................................................27
User Document Application and Acquisition ...........................29

Overview
Description

This chapter describes the user document issuance method, and


how to apply for and obtain user documents.

User Document Issuance


Paper Copies Issuance

Product manual paper copies

Maintenance Experiences paper copies

Product manual paper copies are generally delivered to users together with the equipment, the number of which is based on the
contract.
Maintenance Experiences paper copies are generally delivered to
users by mail.

Electronic User Document Issuance


Description

Electronic user documents contain the following documents:

Electronic user documents and CDs of product manuals

Electronic user documents of Maintenance Experiences

Electronic user documents of Online help

Electronic user documents on special issues, which are delivered aperiodically

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ZXWN MSCS Guide to Documentation

Issued by CD

CDs of product manuals are generally delivered to users together


with the equipment, the number of which is based on the contract.

Issued by online
help

Integrated in the version software, online help files are delivered


to users together with the version software. Online query can be
used after the version software is installed.

Issued by Website

User documents issued by ZTE technical support website


(http://ensupport.zte.com.cn) are as follows:

Product Manuals

Maintenance Experiences

Electronic user documents delivered aperiodically

ZTE Technical Support Website provides query and downloading


services, and query methods are as follows:

Queried by document serial number or keywords

Queried by product category

Advanced search query

Tip:
For the first time when you log in ZTE Technical Support Website,
it is required to register at first. Refer to registration wizard instructions for the registration method.
Issued by Email

Electronic user documents on special issues are delivered aperiodically to users by email. The email used to deliver user documents
is doc@zte.com.cn.

Supplementary Issuance after


Version Upgrade
After version upgrade, the original product manuals can not correspond to the new version. In this case, supplementary issuance
is necessary. The supplemented user documents are as follows:

CD of product manuals

Product manual paper copies

Tip:
Generally only CDs are delivered. If users need paper copies, contact the local ZTE office.
At the same time, the updated product manuals will be issued on
ZTE Technical Support Website.

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Chapter 4 User Document Issuance

User Document Application


and Acquisition
Application through Contract
When a contract is signed, it is necessary to determine the number of sets of product manuals, and the number of CDs. ZTE will
deliver the user documents required in the contract while the contract is delivered.

Application through Email


If users need product manual CDs, maintenance experiences paper copies, or electronic user documents delivered aperiodically,
they can send emails to a designated mailbox (doc@zte.com.cn)
for application. The emails should include the user document applied for, users' addresses, and email addresses.

Tip:
To get product manual paper copies, contact the local ZTE office.

Application through Fax


If users need product manual CDs, maintenance experiences paper copies, electronic user documents delivered aperiodically, they
can send faxes to a designated number ((86) 755 26772236) for
application. The faxes should include the user document applied
for, users' addresses, and email addresses.

Note:
To get product manual copies, contact the local ZTE office.

Downloading Electronic User


Documents
ZTE Technical Support Website (http://ensupport.zte.com.cn) provides various electronic user documents.

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ZXWN MSCS Guide to Documentation

The downloading procedure is as follows:


1. Input http://ensupport.zte.com.cn in the IE address bar,
and click the Go to link.
2. Click Register (this procedure is only needed when a user logs
in the website for the first time, and the registration process is
omitted here).
3. Input your account, password and authentication code. Click
the Log in button to log in.
4. Click Documentation.
5. Use one of the following three ways to query product manuals:

Input some keywords or a product serial number in keyword, and click the Search button.
Select a product category to enter the web page of the
detailed product user documents. Then click a product with
a certain version to see all its user documents.
Click the Advanced Search link to enter the detailed
searching page. You can select or input some or all items,
and then click the Search button.

6. You can find the required user documents through the vertical
scroll bar or page-turning operation.
7. Click the link of the found user document.
8. Click Documents Download.
9. Click Save.
10. Select the storage path and then click Save.
11. After download, click Close.

Tip:
Please visit ZTE Technical Support Website and download new
product manuals to maintain consistence between the version of
user manuals and the product version.

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Chapter

Feedback
Table of Contents
Overview..........................................................................31
Feedback through Email .....................................................31
Feedback through Website ..................................................31
Feedback through Telephone ...............................................33
Feedback through Fax ........................................................33

Overview
Description

This chapter describes feedback channels and methods.

Feedback through Email


The mailbox to receive feedback is doc@zte.com.cn.
You can fill your feedback opinions in the feedback table.

Feedback through Website


On Technical Support Website, you can make a mark for each manual and propose your suggestions. The procedures of feedback
through website are as follows:
1. Input http://ensupport.zte.com.cn in the IE address bar,
and click the Go to link.
2. Click Register (this procedure is only needed when a user logs
in the website for the first time, and the registration process is
omitted here).
3. Input your account, password and authentication code. Click
the Log in button to log in.
4. Click Documentation.
5. Use one of the following three ways to query product manuals:

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ZXWN MSCS Guide to Documentation

Input some keywords or a product serial number in keyword, and click the Search button.
Select a product category to enter the web page of the
detailed product user documents. Then click a product with
a certain version to see all its user documents.
Click the Advanced Search link to enter the detailed
searching page. You can select or input some or all items,
and then click the Search button.

6. You can find the required user documents through the vertical
scroll bar or page-turning operation.
7. Click the link of the found user document, and you will see the
following content in the left part of the window.
FIGURE 4 OPINION

ABOUT

DOCUMENTS

8. Select one option according to your opinion about this document, and input your improvement suggestions in Your suggestions, and then click the Submit button.

Tip:
Improvement suggestions can include some problems in the manual concerned. It would be better that the improvement suggestions are specific, facilitating us updating the manual.

32

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Chapter 5 Feedback

Feedback through
Telephone
The telephone numbers for receiving feedback are (86) 755
26771900 and 800-9830-9830.

Feedback through Fax


The fax number for receiving feedback is (86) 755 26772236.
You can give us your opinions by filling in the feedback table.

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Figure

Figure 1 Documentation Structure ........................................ 2


Figure 2 Product Life Cycle..................................................11
Figure 3 User Documents to Be Referred to ...........................21
Figure 4 Opinion about Documents ......................................32

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Table

Table 1 Document Serial NO................................................. 7


Table 2 Revision NO. ........................................................... 7
Table 3 Revision History of the Document .............................. 7
Table 4 User Documents Indexed by Subject Area ..................10
Table 5 User Documents Indexed by Life Cycle ......................11
Table 6 User Documents Indexed by Intended Audience..........13
Table 7 Product Manuals Indexed by Document Serial
Number............................................................15

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Index
A
authentication..............3031

D
Data configuration ......... 9, 23
Data Configuration....... 10, 12
Document serial number..... 15

I
Indexing method .................9

P
Product manual ................. 15

U
User document....................9

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39