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TICS programme phasing of delivery

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TOPIC
INTERPRETING
PROCUREMENT
BSL

Telephone and tech
-no logy group

Face to face

November 2011
Interpreting
conference

201011

Quarter 1 April-June

Quarter 2 July-Sept

Quarter 3 Oct-Dec

Quarter 4 Jan-March

Secure agreement to go
ahead with BSL online
pilot with NHS GGC and
others TBC
Initiate contact with
SASLI around the
framework of standards
and procurement
Refreshed picture of
spend and suppliers to
NSS
Sub group agreement on
the way forward
Draft for telephone/F2F
guidance
Agree with group on
standards project
Discussion on
Procurement Framework
with Improvement
Service and COSLA

BSL online pilots start
Initiate discussions with
SASLI around framework
Progress evaluation work
for pilots (bringing in any
other online pilots) and
award contract

Work on the framework
Take a piece of the work
to the November
conference (maybe
some interim evaluation
of the online pilots)
Manage evaluation
contract
Contract to tender (or
alternative approach)
Telephone/F2F guidance
agreed
Database development
tendered out

Report on the evaluation
Put to BSL group, and
then also to IAG, the BSL
framework proposals

Recommendations for
Framework

Preliminary planning

Detailed planning and
invitations

Framework development
underway
Standards project is
complete
Support case for
qualifications led by
Crown Office
Conference held

Equality, People and Performance

Agreement with NSS on
way forward
Preliminary contact with
service providers (if
appropriate)
Discussion of database
Standards project
underway
Agreement on
development of a
Framework

Page 1

Tender awarded (or new
system starts)
Award of database
development for 2011/12

14 July 10

Marketing ACCESSIBLE INFORMATION healthinmylanguage Standards Procurement and guidance for translations and alternative formats WAYFINDING Signage Accessible appointments Equality. Work with Scottish Government around responses to the letter from Kevin Woods re RTT. 14 July 10 . and new guidance or tools are considered. A short life working group Applicability of existing is established and has guidance is considered met at least once. Developments through the short life working group are communicated and shared with Boards. Contact is made with relevant Boards and said Boards invited to form a short life working group.TICS programme phasing of delivery TOPIC NHS STAFF SKILLS Staff training 201011 Quarter 1 April-June Quarter 2 July-Sept Quarter 3 Oct-Dec Quarter 4 Jan-March Outline of need Initial discussion with NES Prepare programme for 11/12 Prepare programme for 11/12 Agree programme and team input for 11/12 Agree programme and team input for 11/12 Revive liaison with NHS inform Community engagement around new content Support to NHS inform via Jane Weir Support to NHS inform via Jane Weir Support to NHS inform via Jane Weir Support to NHS inform via Jane Weir Support to NHS inform via Jane Weir Support to NHS inform via Jane Weir Agree marketing on way forward within NHS inform Support to NHS inform via Jane Weir Support to NHS inform via Jane Weir Plans for a project to improve signage are produced and shared with Boards seeking their engagement in a short life working group. Models for accessible appointments shared with Boards. People and Performance Page 2 Mapping takes place to collate and share models for promoting the delivery of accessible appointments.

TICS programme phasing of delivery TOPIC Pharmacy COMMUNICATION SUPPORT Projects Communications support standards February 2011 conference Technology development STAKEHOLDER ENGAGEMENT Engagement with communities Engagement with NHS staff groups Engagement with other statutory & voluntary 201011 Quarter 1 April-June Continued liaison with GG&C Quarter 2 July-Sept Meeting with pharmacy contacts to explore issues and opportunities for national work Quarter 3 Oct-Dec Engage with CS ref group around initial proposals Quarter 4 Jan-March Agree a programme of national work for 11/12 Clarification of work scope between CS and Independent Living Initial plans for projects to agree with CS ref group Tender and award projects Contribute to Equalities Unit work Venue and date Management of projects Projects and conference to complete and report Complete planning for 11/12 CS work and agree with CS ref group Contribute to Equalities Unit work Event Evaluation and report Projects to complete and report Agreement that Equalities Unit will lead Initial discussions with potential partners Technology afternoon held Contribute to Equalities Unit work Programme and invitations One or two projects commence In accordance with the TICS Communications Plan and 3 year plan Same Continues Continues Continues Continues Continues Continues Same Continues Continues Continues Equality. People and Performance Page 3 14 July 10 .

CS Ref Group is Communication Support Reference Group (to be established). Equality. People and Performance Page 4 14 July 10 .TICS programme phasing of delivery TOPIC Virtual learning environment CS reference group Quarter 1 April-June Resolve access problems Agree scope and approach members Interpreting advisory group TICS joint action group Agree scope and approach members 17 May meeting and 23 June 3 year planning 201011 Quarter 2 July-Sept Continue to develop content and use First meeting to agree approach and programme and second meeting to review proposals Quarter 3 Oct-Dec Check with users 24 August meeting and 4 August 3 year planning 22 November meeting Second and third meetings to commission one or two projects and plan CS February conference Quarter 4 Jan-March Review and plan for future development Fourth meeting to review progress and plan 11/12 work Meeting TBA Review of year Abbreviations: IAG is Interpreting Advisory Group (to be established).