Personality Development and Team Building

APV India Pvt. Ltd.

Presented by: Mr. Himanshu Kumar Upadhyay Date: 26 &

Situations:

In life, each situation that come before us, can be categorized broadly into two areas

A.I.C. (Area in your control) E.g., Preparation of any examination.

A.B.C. (Area beyond control) E.g., Obtaining desired marks in examination.

Paradigm (दृिषकोण, नजिरया)
Everybody has his own paradigm regarding any situation or aspects of life. To understand other’s better, try to think what they think. It is better to shift your own paradigm. (AIC) Related Stories : Boy and Ugly Mother.

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Swami Vivekananda: “First reform yourself before you reform the world”.

What is Personality?
The part of a person that makes them behaves in a particular way in social situations, for example in a friendly or unfriendly way, or in a confident or shy way. You use the word character when you are talking about whether someone is good or bad, or honest or dishonest.

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Meaning of Personality Development Personality development is the development of the organized   pattern of behaviors and attitudes that makes a person distinctive.
Personality development occurs by the ongoing interaction of temperament, character, and environment. Growth of habitual patterns of behavior in childhood and adolescence. An improvement in all spheres of an individual in life, be it with friends, in office or any environment An improvement in all spheres of an individual in Life, be it with friends, in office or any environment

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Identify your Personality
 Animated Adventurous  Persistent  Playful   Submissive   Considerate  Analytical  Adaptable Persuasive  Peaceful Sociable  Strong-willed Convincing

Choose one aspect of the behaviors which you best correlate to from among the four options mentioned below from each of the 40 items.

1.

2.

3.

Self-sacrificing 

4.

Controlled  Competitive Reserved  Resourceful

5.

 Refreshing Respectful   Satisfied  Planner  Sensitive  Patient

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 Self-reliant  Spirited  Positive  Promoter

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 Sure  Spontaneous  Orderly  Friendly  Daring  Cheerful  Idealistic  Obliging  Faithful

 Scheduled  Shy  Outspoken  Optimistic  Funny  Forceful

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10.

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 Delightful  Diplomatic  Detailed  Consistent  Cultured  Independent  Decisive  Confident

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 Inoffensive  Inspiring  Dry Humor  Deep  Mover  Talker  Leader  Mixes easily  Tolerant  Lively  Cute

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 Demonstrative  Mediator

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 Musical

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 Thoughtful  Tenacious  Listener  Loyal

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 Contented  Chief  Chartmaker  Perfectionist  Bouncy

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 Permissive  Productive  Popular  Bold  Behaved  Balanced

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Identify your Personality (Contd…)
21.

Brassy

 Bossy

 Bashful

 Blank  Unenthusiastic  Repetitious  Frank  Unforgiving

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 Undisciplined

 Unsympathetic  Resistant  Forgetful

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 Reluctant  Resentful  Fussy  Fearful

24.

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 Impatient  Insecure

 Indecisive  Interrupts  Unaffectionate  Hesitant

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 Unpopular  Uninvolved Unpredictable  Headstrong

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 Haphazard  Hard to please  Permissive  Argumentative  Nervy

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 Plain  Pessimistic  Proud  Angered easily  Naïve  Worrier  Aimless

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 Alienated  Nonchalant

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 Negative attitude

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 Withdrawn  Workaholic  Wants Credit  Tactless  Timid  Talkative  Depressed

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 Too Sensitive  Doubtful

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 Disorganized  Introvert

 Domineering

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 Inconsistent  Messy

 Intolerant  Indifferent  Manipulative

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 Moody

 Mumbles

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 Slow  Stubborn  Loner  Sluggish

 Show-off

 Skeptical

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 Lord over others  Lazy  Loud  Suspicious  Short-tempered  Scatterbrained  Reluctant  Rash  Crafty  Changeable

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 Revengeful Restless  Compromising

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To know the results, the test may be given online from the following url. http://www.oneishy.com/personality/personality_test.php

 Critical

Types of Personalities/Temperaments:
Temperament theory has its roots in the ancient four humors theory. It may have origins in ancient Egypt or Mesopotamia but it was the Greek physician Hippocrates (460-370 BC) who systemized and developed it into a medical theory. He believed certain human moods, emotions and behaviors were caused by body fluids (called "humors"): blood, yellow bile, black bile, and phlegm.

Each of the four types of humours corresponded to a different personality type are

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Choleric Sanguine Melancholy Phlegmatic

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The Choleric
Born leader. Good Organizer. Must correct wrongs. Strong willed and unemotional Stubborn Isn’t interested in understanding other’s paradigms.

The Sanguine
Extrovert, pleasing personality The Story teller – the life of a party Very Physical – holds on the listeners Emotional and expressive Has fun where-ever they go. Makes friends easily Prevents dull moments. Likes spontaneous activity. Forgetful.

The Melancholy
Perfectionist Introvert Deep and thoughtful Analytical, genius prone, gifted. Set high standards Neat and tidy Deep concern for other A pessimistic by nature. A moody person

The Phlegmatic
The introvert, watcher Easy going, relaxed and well balanced. Happily reconciled in life. Competent and Steady Avoids conflict. Dry sense of humor A lazy fellow.

Cholerics think that life is not worth living unless they are doing something Sanguines think that life is not worth living unless they are talking/having fun. Melancholy think that life is not worth living unless they are thinking. Phlegmatics think that life is not worth living unless they are relaxing.

How to get along with other personality.
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A melancholic wife.
Keep things neat and tidy. Be considerate about her feelings.

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A choleric customer.
Be precise. Follow his/her plans.

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A sanguine boss.
Add fun element when trying to convince him/her. Be a good listener and be patient enough to listen to his/her stories.

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A phlegmatic junior.
Need to be pushed further on expressing himself.

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Conflict and Communication

Conflict

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Disagreement Poor Communication

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How do we express ourselves?

Communication

Talking

Feedbac k

Accessing

Listening

We learn by 5 senses

How do we remember things?

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10% by what we read. 20% by what we hear. 30% by what we see. 50% by what we see and hear. 70% by what we say as we talk. 90% by what we say as we do a things.

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How to talk to people?

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Remember that people are more interested in themselves than in you. Stop using: I, me, mine and my Start using: you and your. Talk to people about themselves. Ask them question and ask for their opinion. Think FORM
Family Occupation Recreation Motivation

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Get them to start talking about themselves and their families.

How to make people feel important?

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Listen to them skillfully. Use their names as often in the conversation. Applaud and complement them. Pause before answering their question. Acknowledge people who are waiting to see you. Show your concern for them. Spend your time being impressed not impressive.

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Two different Scenarios started same but ended differently
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Because it depends on how we react. Use 90/10 principle.
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Spend 90% of time on AIC Spend only 10% of time on ABC

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How to listen to people

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Look at the person talking. Pay attention to them and lean towards them whilst listening. Do “Active listening”. Ask pertinent questions. Do not interrupt- even if you have something interesting to say. Listen twice as much as you talk. Use the third ear. Listen unsaid(body language).

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“Big people monopolize listening but small people monopolize talking”

How to influence people?

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Find out their “hot button”. Do this by asking them questions. Then show them how they can get what they want by doing what you want them to do. Give people choice between two yes questions.

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“If you ask five times why, then there are every chances that he might speak the truth”

Hot Button

How to set people moods?

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Greet them all with a genuine smile. and watch their reaction. Give “yes” and “no” option.

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How to praise people?

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Become good finder? Look for something and somebody to praise and then do it. Be generous with your praise. Do not flatter – It becomes obvious. Praise the act and not the person. State the what and the why. Always praise the person so that it is heard by as many persons as possible

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How to criticize people?
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Don’t do it? Do it in absolute privacy if necessary? Criticize the act – never the person. Criticize only once for a wrong. Ask for Co-operation. Spend 90% of time looking for a solution. Any fool can criticize and condemn. Never lose your temper. Sandwich effect.

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Anger Management
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Story regarding hammering nails in wood
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Hammer one nail for each instance of anger Pull a nail out on every occasion anger was controlled. Even after pulling out nails the holes are left behind.

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Write anger journal.

How to build relationship
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Remember that each person is important. (Story – Security Guard). Step out of your comfort zone to know others. Know dreams, goals and aspirations of others. Express Genuine concern

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Team Building

My Team and I
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Definition: Group working towards a common goal. Most Import part of team is, I An example of a small team: A married couple

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Why should we work as a team?
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TEAM

Together Everyone Achieves More

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Story related to measuring strength of 2 horses
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H1 4500 pounds H2 4250 pounds H1 + H2 12300 pounds

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A team can do more than individuals. It makes
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More resources More energy More Ideas

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Why do teams fail?

Poor Leadership

No Trust in Team Members

Poor Time Management

Ineffective Team meetings

Poor Role clarity
Leads to incompetent team members working on a task.
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Leads to flawed end result.
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Flawed company policy
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Due to not ready for change. Bad timing. Example of Henry Ford ‘T’ model(black color, stopped innovation) Example Swiss Vs Digital watches(Japan)

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Inadequate Interpersonal skills

Unable to read personalities
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Example: A sanguine accountant Example: A Melancholy marketing personnel. People work on an average up to 30% of their efficiency.

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Team Building
Most Important things are :

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Transparency Example : Chinese famous whispering game .

This game tell us that whenever we want to say anything to anybody then mouth to mouth talk should be because everyone has their own filter.
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Trust Trust is the main issue in the team.

Example : trust gives strength to the person on the basis of that persons can fly in the air as stuntmen who perform in the air because of trust of their team member.
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Communication

In the team it is very necessary that every message should be received by Individuals.

How to build a good and effective team
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Good Leadership Trust between team members Good Time Management. Make sure what is urgent and important. Share knowledge, resources and information Be Confident, Take decisions, Add value in meetings Every one has some significant importance in the team Take ownership Listening skills must be good Positive attitude View other suggestions seriously Be Transparent Each person to put in right place Everyone has to buy the vision of team

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Points about leadership and motivation
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Everybody works for either of two reasons
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Avoid some pain See some gain

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Example “ Burn your boat” : No retreat Casting the vision for the team Paint the big picture May need to give up personal agendas for big picture Call right players. There are three types of players
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People who don’t want the ball People who want the ball but shouldn’t get it. People who want the ball and should get it.

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Be a good team member
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Be secure Get to know yourself Trust your leader See the big picture Rely on your experiences

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There is a price of success

Action Plan
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PMA: Positive Mental Attitude Remember
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What gets measured gets done What gets rewarded gets done What gets recognized gets done.

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