Prem Kumar

Contact Information
C/o Kapil Singh E-mail: -
prem84mcse@gmail.com
S-74, Opposite Mother Diary
mcsepremgupta@gmail.com
Near of ‘D’ Park
Pandav Nagar, New Delhi-92
Voice on: - 09911108931

B.sc (Math) A+, N+, MCSE & CCNA (2.3 Years of Experience in IT (H/W & Networking)
As a Desktop & Server support Engineer

JOB OBJECTIVE

Looking forward to join an esteemed organization and work with a core Team to provide cost
Effective
and customer centric service using technical skills for the accomplishment of self As well as
organizational goals.

WORK EXPERIENCE: 2.4 YEARS IN IT

 Now working in M Inter graph Systems Pvt Ltd as a Desktop & Remote Support
Engineer in NOC Team
From 4th March 2009 to Till Date
 Worked in Techpark India Pvt Ltd as a Desktop Support & IBM Service Engineer in
NMG Team
From 5th July 2008 to 3th March 2009 Client site: - CSC
sector -62 Noida
 Worked in IACM as an H/W Support Engineer from 1 Jan 2008 to 4 July 2008

JOB RESPONSIBILITIES

 Working on the Helpdesk & service desk of Mintergraph , Mindshare services & Telelogic
 Configuring & Troubleshoot of E-mail Clients (MS-Outlook 2003, Outlook Express, & lotus
notes6.5.2.)

 Installing and maintaining the local & N/W printer, Scanner & POS Printer
 Troubleshoot problems All Desktop & Laptop Hardware and OS Configuring of Driver &
Devices.
 Configuration New user PC & Profile, IP Address and LAN, WAN services maintaining.
 Support to Remote Users Using Remote Desktop, Net meeting, Team View, showmypc &
Logmein
  Backup / Transferring Data and Mail from old PC to New Pc Whenever Needed.

 Installation of MS Office 2003 & 2007, Antivirus and user need Software.
 Provide technical support for DNS, DHCP, Proxy, N/W & application related problems
 H/W Assembling & troubleshooting of all kind of PC
 Understanding of the OSI Reference Model,User Accounts, Workgroups & Domains.

PROFESSIONAL SKILLS PLATEFORMS

Windows: - 98, XP prof., Server 2003, Exchange server 2003, MS-Outlook, Outlook
Express,
Lotus notes 6.5.2, Proxy Server, AD, DC, DNS, DHCP, VPN, WINS, RIS, IIS, and MS
Office.

PROFESSIONAL QUALIFICATION

 MCSA : Microsoft Certified System Administrator in Dec 2007.

 MCP : Microsoft Certified Professional in Oct 2007.MCP ID -5818629
 Computer Hardware Networking and Security System Managment Traning :
A+, N+, MCSE, CCNA & Security System Managment from IACM Institute of
Computer Hardware & Networking (South Extension-1, New Delhi) in 2007

ACADEMIC QUALIFICATIONS

 B.sc (Maths-Hons.) From T.M.U.Bagalpur in 2007 with 1st Division.

 I.sc (Maths.) From B.S.E.B.Patna (Bihar) with 2nd Division.
 10th From B.S.E.B.Patna (Bihar) with 2nd Division.

PERSONAL DOSSIER

Father’s Name : Ex-Army Vijeta Ram Krishan Kumar

Date of Birth : 1th July1984
Gender : Male
Marital Statues : Single
Nationalité : Indian
Hobbies : Net Surfing, Reading Books & Making Friends.

Declaration : I hereby declare that the above-mentioned information is correct up to

Knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

PERMANENT ADDRESS

S/o (Ex- Army) Vijeta Ram Krishan Kumar Bhagat

AT+ P.O- Raghopur
Dist- Bhagalpur (Bihar),
Voice on:-+919931658710

Place: New Delhi

Date……….
Prem Kumar