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SERVICE CALL INDICATIONS

E 01

Malfunction in the cutter


section :
The cutter does not reach both right
and left cutter position switches
within 2 seconds.

E 02

Malfunction in the paper


table drive section:
The lower limit sensor or the paper
table height sensor status does not
change even though the paper
table Up or Down signal is applied.

E 03

Malfunction in the program.

E 04

The temperature of the


thermal head is high:
The temperature of the thermal
head becomes greater than 54 C.

Malfunction in the image


shifting section :

E 06

Mechanical lock:

E 07

Malfunction in the program

E 08

Thermal head drive signal


(ENL) is defective.
Malfunction of the thermal
head.

E-10

1) Drive worm gear


broken
2) Mounting screw of
the worm gear broken
3) No power supply
1) Defective PROM
2) Defective control
PCB
1) Defective thermistor
2) Defective thermal
head

1) Encoder connector
of the image shifting
All the encoder output signals are at section is isconnected.
2) Defective encoder
the "H" level.

E 05

E 09

1) Drive wire cut


2) Drive section
malfunction
3) No power supply

The drum rotation sensor detects


that the drum rotation speed is
abnormal.

1) Mechanical lock
2) Main motor failure
3) Blown fuse on the
AC drive board
Defective ROM

(PROM). When using I/O check


mode, "E 07" lights up if the ROM is
defective.
NOTE: When "E 03" is lit, access
I/O check mode to check if the
PROM is defective.

Malfunction in the thermal


head drive section.

Defective image
processing board.
1) Defective thermal
head
2) Defective thermistor
3) Thermal head
harness broken
1) Defective main
control PCB
2) Thermal head drive
wire short circuit

E-11

Image shift motor


malfunction:
The encoder status does not
change within 3 seconds after the
encoder motor starts rotating.

E-12

Malfunction in the pressure


plate drive section:
The upper or lower pressure plate
sensor remains activated for more
than 4 seconds after the pressure
plate motor starts turning.
The upper or lower pressure plate
sensor is not activated within 8
seconds after the pressure plate
starts leaving for the other side.
malfunction

E-13

Scanner malfunction:
The scanner home position sensor
did not turn on after the motor
moved for more than 7 seconds
back to the home position after
scanning.
The scanner could not leave the
home position within 4 seconds of
power on. Otherwise, when the
scanner could not return to the
home position within 2 seconds of
leaving.

1) Image shift motor


lock
2) Image shift motor
harness broken
1) Pressure plate
motor lock
2) Pressure plate
motor harness broken
3) Pressure plate
sensor

1) Mechanical lock of
scanner
2) Defective scanner
home position sensor