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INTRODUCTION

Depending on the printer, the QUICK REFERENCE SHEET may contain


instructions to perform the following actions:

Access Pre-boot Menu


Cold Reset
Control Panel Calibration
Engine Test Page
Hard Disk Initialization
NVRAM Initialization
NVRAM Super Initialization
Restore Factory Defaults
Service Mode
Service Mode Pin
Secondary Service Menu
Skip Disk
Skip Calibration

Continue on to the next page for the


QUICK REFERENCE SHEET...

QRS LaserJet Printers 05-07-2014.docx


HP B/W LaserJet
LJ IIP, IIP+, IIIP
Service Mode
1. Hold ON LINE, MENU & ENTER while powering
on. 2. Release then press FORM FEED then ENTER
LJ II, IID, III, IIID
Service Mode
1. Hold ON LINE, CONTINUE/RESET & ENTER
/RESET MENU while powering on. 2. Release then
press CONTINUE/RESET then ENTER/RESET
MENU
LJ 3Si
Service Mode
1. Hold ON LINE, CONTINUE & ENTER while
powering on. 2. Release then press CONTINUE then
ENTER
LJ 4, 4P, 4Plus, 4V, 4Si
Service Mode
1. Hold ON LINE, FORM FEED & ENTER while
powering on. 2. Release then press FORM FEED then
ENTER
LJ 5
Service Mode
Press MENU+ & VALUE+ while powering on
LJ 5si
Service Mode
1. Hold ITEMS & + while powering on. 2. Release
then press SELECT
LJ M525
Attention!
The M500 Series uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
05052512
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset. 4. Press
Home button to select continue, then OK.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
LJ M600 Series
Attention!
The M600 Series uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
LJ M601
10060111
LJ M602
10060211
LJ M603
10060311
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset. 4. Press
Back button twice to select continue, then OK.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.

LJ M712
Attention!
The M700 Series uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
11071212
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset. 4. Select
continue, then OK.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
LJ M725
Attention!
The M700 Series uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
05072513
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset. 4. Press
Home button to select continue then OK.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
1000 / 1005
NVRAM init. / Cold Reset
Not Supported
LJ M1005 MFP
Secondary Service Menu
1.At Ready state Press MENU/ENTER to enter main
menu. 2. Press & OK simultaneously. 3. Press OK.
NVRAM initialization
From the Service menu use Restore defaults option
LJ1010/1012/1015/1020
Cold Reset
Power on while holding GO for 10 to 20 seconds.
Attention led will light
Continuous self-test
Power on while holding GO for 20 to 30 seconds
Attention & Ready LEDs will light
NVRAM initialization
Power on while holding GO for 30 to 40 seconds
Attention, Ready & Go LEDs will light
Error report
Power on while holding GO for 40 to 50 seconds
Ready & Go LEDs will light
NVRAM super initialization
Power on while holding GO for 50 or more seconds
Ready LED will light
Configuration Report
Printer is on, hold GO for 5-9 sec. Go LED will light

LJ 1022
Cold Reset
1. Press and hold both the GO & JOB CANCEL
button while powering on printer, after all the LEDs are
blinking then release buttons.
LJ 1100
NVRAM Initialization
1.While turning on printer press and hold GO until all
LEDs flash once, then turn off. Keep the Go key held
down until you see LEDs cycle once then release it.
LJ M1120 MFP
Secondary Service Menu
1.At Ready state Press SETUP. 2. Simultaneously press
and OK button. 3. Press OK. 4. Use arrow keys to
navigate 2ndry menu
NVRAM Initialization
1.Press and hold both CANCELand START COPY
while turning printer on. 2.When Permanent storage
init. appears release.
Super NVRAM Initialization
1.Press& hold CANCEL and while turning printer
on. 2. When Permanent storage init. appears, release.
LJ 1150 / 1160 / 1200 / 1220 / 1300 / 1320
NVRAM Initialization
1.While tuning on printer press and hold GO until the
Attention, Ready and Go lights turn on. 2. Release GO
Cold Reset (LJ 1150,1160, 1300 & 1320 only)
1. Press and hold GO button while turning printer on.
2. Continue to hold GO button for at least 5 seconds
but not longer than 15 seconds. During this process, the
attention LED will illuminate. 3. Release the GObutton.
LJ M1319 MFP
Service Menu
1. Press SETUP. 2. Select Main Menu Service. 3. OK.
Secondary Service Menu
1. At Ready state Press SETUP. 2. Simultaneously
press and OK button. 3. Press OK. 4. Use arrow
keys to navigate 2ndry menu
Restore Factory Defaults (NVRM Init.)
1. Press SETUP. 2. Select Service then press OK.
3. Select Restore defaults then press OK. Unit restarts
Super NVRAM Initialization
1. Press and hold both CANCEL and the while
turning printer on. 2. When Permanent storage init.
appears release.
Bypass Password, Reset Password
Bypass password is 12345678901234567. To.reset
password perform Super NVRAM Init.
J M1522 MFP
Restore Factory Defaults (NVRM Init.)
1. Press
. 2. Select Service then press OK.
3. Select Restore defaults then press OK. Unit restarts
Secondary Service Menu
1. At Ready state Press
(Setup) to enter main
menus. 2. Simultaneously press and X button. 3.
Press
.
4. Use arrow keys to navigate 2ndry menu
NVRAM Initialization
1. Press and hold both and X the while turning
printer on. 2. When Permanent storage init. appears
release.

Page 1 of 8

LJ Pro M1536dnf
Secondary Service Menu
1. At Ready state Press
(Setup) to enter main
menus. 2. Simultaneously press and X button. 3.
Press
. 4. Use arrow keys to highlight 2ndry
Service , then press OK. 5. Use arrow keys to navigate
2ndry menu.
Restore Factory Defaults
1.Turn printer Off. 2. Press & X while turning on
printer until Permanent storage init appears then
release.
Power on while holding GO for 5 to 15 seconds.
Attention led will light
Network Reset
Power on while holding JOB CANCEL for 10 to 20
seconds. Attention led will light
NVRAM initialization
Power on while holding GO for at least 20 seconds
Attention, Ready & Go LEDs will light
NVRAM super initialization
1. Power on while holding GO for 50 or more seconds
During this process, the Attention, Ready, Go lights
turn on. Then the Attention and Ready lights turn off,
leaving only the Go light illuminated. 2. Release the GO
button. The Go, Ready and Attention lights turn on. 3.
Press and hold the GO button. All lights turn off.
During the next three seconds, the Go, Ready and
Attention lights turn on in that order, one per second. 4.
Release the GO button to perform the initialization.
LJP2010 / P2014 / P2015
Cold Reset
Power on while holding GO for 5 to 15 seconds.
Attention led will light
Network Reset
Power on while holding JOB CANCEL for 10 to 20
seconds. Attention led will light
NVRAM initialization
Power on while holding GO for at least 20 seconds
Attention, Ready & Go LEDs will light
NVRAM super initialization
1. Power on while holding GO for 50 or more seconds
During this process, the Attention, Ready, Go lights
turn on. Then the Attention and Ready lights turn off,
leaving only the Go light illuminated. 2. Release the GO
button. The Go, Ready and Attention lights turn on. 3.
Press and hold the GO button. All lights turn off.
During the next three seconds, the Go, Ready and
Attention lights turn on in that order, one per second. 4.
Release the GO button to perform the initialization.
LJ 2100
Cold Reset
1. Press and hold the JOB CANCEL button while
powering on printer, after all the LEDs come on release
the JOB CANCEL button.
NVRAM initialization
1. Press and hold the JOB CANCEL button while
powering on printer, after all the LEDs come on. Hold
the JOB CANCEL button for 20 or more seconds after
all of the LEDs come on.

QRS LaserJet Printers 05-07-2014.docx


Printer Quick Reference Sheet Page 2
LJ 2200
Service Mode
See QRF or Service Manual for PJL codes
Cold Reset/ EIO Card reset
While turning on the printer press and hold GO until
the Attention light turns on.
NVRAM Initialization
While turning on printer press & hold GO until
Attention, Ready and Go lights turn on.
LJ 2300 / 2400
Service Mode Pin
LJ 2300
LJ 2400

11230002
11240002
Cold Reset

1. Press and hold while turning on printer. 2. When


all 3 status lights are lit, release . 3. Use or to
scroll to COLD RESET and press button.
NVRAM Initialization
1. Remove accessories 2. While turning on printer press
& hold until all 3 status lights are lit. 3. Release
then press . 4. Press PAUSE/RELEASE. The 1st
menu item appears. 5. Use or to scroll to NVRAM
INIT then press .
Hard-Disk Initialization (2400 only)
1. Hold down PAUSE/RESUME button while
powering on printer. Continue holding down PAUSE/
RESUME until all 3 printer control panel lights flash
once then remain on. 2. Press . Display should show
INITIALIZE DISK. 3. Press button.
Skip Disk-load (2400 only)
1. Remove accessories 2. While turning on printer press
& hold until all 3 status lights are lit. 3. Release
then press . 4. Press PAUSE/RELEASE. The 1st
menu item appears. 5. Use or to scroll to SKIP
DISK LOAD then press .
Self test (2400 only) (prints continuous config. pages)
1. Press and hold while turning on printer. 2. When
all 3 status lights are lit, release . 3. Use or to
scroll to SELF TEST and press button.
Save + Restore
When you exchange the formatter make sure to move
the CompactFlash parts from the old formatter to new.
Do not perform a cold reset when the new formatter
with the previous CompactFlash parts is installed.

LJ 2410 / 2420 / 2430


Service Mode Pin
LJ 2410
10241004
LJ 2420
10242004
LJ 2430
10243004
Cold Reset
1. Turn printer on. 2. When printer begins memory
count, hold down until all 3 LEDs flash then remain
on. 3. SELECT LANGUAGE appears, press or
until COLD RESET appears. 4. Press .
NVRAM Initialization
1. Turn printer off. 2. Remove all accessories. 3. When
printer begins memory count, hold down until all 3
LEDs flash then remain on. 4. Press MENU, display
should read FULL NVRAM INIT. 5. Press .
Compact Flash Initialization
1. Turn printer on. 2. When printer begins memory
count, hold down MENU until all 3 LEDs flash then
remain on. 3. Press the . The display should show
INITIALIZE DISK. 4. Press button
Perform Self Test prints continuous self test pages
1. Turn printer on. 2. When printer begins memory
count, hold down until all 3 LEDs flash then remain
on. 3. SELECT LANGUAGE appears, press or
until SELF TEST appears. 4. Press .
LJ M2727
Service Menu
Under user menus
NVRAM Initialization
1. Turn device off. 2. Press & X. Hold these down
as you turn the device on. 3. When Permanent Storage
init. appears release both buttons
Super NVRAM Initialization
1. Turn device off. 2. Press & X. Hold these down
as you turn the device on. 3. When Permanent Storage
init. appears release both buttons
LJ P3005
Service Mode Pin
10300506
Cold Reset
1. Turn printer on. 2. When printer begins memory
count, hold down until all 3 LEDs flash then remain
on. 3. SELECT LANGUAGE appears, press or
until COLD RESET appears. 4. Press .
NVRAM Initialization
1. Turn printer off. 2. Remove all accessories. 3. When
printer begins memory count, hold down until all 3
LEDs flash then remain on. 4. Press MENU, display
should read SKIP DISK LOAD. 5. Press until
NVRAM Init is highlighted 6. Press .
Hard-Disk Initialization
1. Turn printer on. 2. When printer begins memory
count, hold down MENU until all 3 LEDs flash then
remain on. 3. Press - INITIALIZE DISK appears. 4.
Press .
Skip Disk-load
1. Turn printer on. 2. When printer begins memory
count, hold down until all 3 LEDs flash then remain
on. 3. Press then MENU. 4. Press or until
SKIP DISK LOAD appears. 5. Press .

LJ 3015 / 3020 / 3030 AIO


Secondary Service Menu
1. At Ready press MENU/ENTER. 2 Press 2. Or from
any other menu press 2. To exit press CANCEL to
return to Ready then press CANCEL again.
Soft Reset
1. Press MENU/ENTER. 2. Simultaneously press * &
# to enter the Developers menu. 3. Press or until
REINIT FFS appears on second line. 4. Press
ENTER/MENU. 5. After about 2.5min READY will
appear Press CANCEL.
NVRAM Initialization
1. Press and hold down * and ENTER/MENU while
plugging in printer. 2. Continue to hold down buttons
through entire power on sequence. 3. When control
panel reads PERMANENT STORAGE INIT - release.
LJ M3027 / M3035 MFP
Service Mode Pin
11303506
Language, Cold Reset, LAN enable / disable,
1. Hold 6 key right after memory check starts and until
all LEDs are ON, then release. 2.Use 3 & 9 keys to
scroll up and down through available options. 3. Press 6
to select option 4. If Language is being changed, wait
for Language Selection screen to appear, then select.
Hard-Disk Initialization
1. Hold the right side of START key right after the
memory check starts and until all the LEDs are on,
then release it. 2. Press the 5 key one time. Note: The
only option available will be Initialize disk 3. When
INITIALIZE DISKS appears. Press the 6 key. 4. The
MFP will continue boot up sequence.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to RESETS
- RESTORE FACTORY SETTINGS. This restores
all control panel settings to original factory settings.
NVRAM Initialization, and Skip Disk-load
(Skip calibration has no function)
1. Hold 9 key right after the memory check starts and
until all LEDs are ON, then release it. 2. Press 3 key
one time. 3. Press START key. 4. Use 3 or 9 keys to
scroll up and down through available options. 5. Press
6 to select the option you want. 6. The MFP will
continue boot up sequence.
LJ 3050 / 3052 / 3055 AIO
Secondary Service Menu
1. At Ready press MENU/ENTER. 2 Press 2. Or from
any other menu press 2. To exit press CANCEL to
return to Ready then press CANCEL again.
Soft Reset
1. Press MENU. 2. Simultaneously press * & # to enter
the Developers menu. 3. Press or until REINIT
FFS appears on second line. 4. Press . 5. After about
2.5min READY will appear Press CANCEL.
Super NVRAM initialization
1. Press and hold down * and 5 while turning on printer.
2. Continue to hold down buttons through entire power
on sequence. 3. When control panel reads
PERMANENT STORAGE INIT release
NVRAM initialization
1. Press and hold down * and while turning on printer.
2. Continue to hold down buttons through entire power
on sequence. 3. When control panel reads
PERMANENT STORAGE INIT release

Page 2 of 8

LJ 3100 / 3150
Service Mode
Press BACKSPACE#**
LJ 3200 AIO
NVRAM initialization
1. Unplug printer. 2. Press and hold SYMBOLS &
ENTER/MENU. 3. Continue to hold down the buttons
while you plug back in the printer, through the entire
power-on sequence. 4. When display reads
PERMANENT STORAGE INITIALIZE or HP
LASERJET 3200 release the buttons.
LJ 3300 / 3380 / 3390 / 3392 AIO
Service Mode
When control panel says ready- press MENU/ENTER
then press 2 on the keypad.
Soft Reset (3380mfp)
1. Press ENTER/MENU 2. Simultaneously press then
release * and # to enter Developers menu. 3. Press or
until REINIT FFS appears on second line. 4. Press
ENTER/MENU. 5. After about 2.5min READY will
appear Press CANCEL.
NVRAM Initialization
1. Press and hold down * and ENTER/MENU while
plugging in printer. 2. Continue to hold down buttons
through entire power on sequence. 3. When control
panel reads PERMANENT STORAGE INITIALIZE or
HP LASERJET 3200 release keys.
LJ P4014 / P4015 See P4515
LJ 4000 / 4050 / 4100
Service Mode
1. Hold down SELECT & CANCEL JOB while
turning printer on until all lights on control panel are lit.
2. Press right side of MENU and then press SELECT.
The message SERVICE MODE temporarily appears
and will reappear when the printer completes the init
process. 3. To exit press GO.
Reset Maintenance Count
1. Hold down ITEM & -VALUE while turning on
printer. 2. Wait for RESET MAINTENANCE COUNT
to appear then release both buttons.
Cold Reset
1. Print a config. Page. 2. Turn on printer while holding
down GO. 3. When COLD RESET appears release GO.
Cleanup NVRAM
(removes old areas that are not being used) 1. Hold
CANCEL JOB while turning on printer. 2. When
CLEANUP NVRAM appears release CANCEL JOB.
NVRAM initialization
1. Print config. page. 2. Remove all formatter
accessories. 3. Turn on printer while holding down
SELECT & CANCEL JOB until all lights on control
panel are lit. 4. Press CANCEL JOB & then SELECT.
The NVRAM INIT message appears.
Hard-Disk Initialization
1. While turning on printer, hold down SELECT &
CANCEL JOB until all lights on control panel are lit.
2. Press MENU- & then VALUE-. Press SELECT.

QRS LaserJet Printers 05-07-2014.docx


Printer Quick Reference Sheet Page 3
LJ 4100MFP / 4101 MFP
Service Mode Pin
04410002
NVRAM Initialization
1. Press & hold button while turning printer on, hold
until all 3 control panel lights remain on, Release
button. 2. Press and release button. 3. Press and hold
START button. 4. Press and release button. Release
the START button. The message SKIP DISK LOAD
appears. 5. Press button until the message NVRAM
INIT appears. 6. Press . NVRAM init begins.
Cold Reset, Reset Maintenance Count
1. Press and hold while turning on printer. 2. When
all 3 LEDs are lit, release . 3. Press to scroll to the
option you want and press button.
Hard-Disk Initialization
1. Press& hold down START button. Turn on printer.
Continue to hold START button until printer initializes
&3 control panel LEDs stay on. Release STARTbutton.
2.Press & releasebutton. Message INITALIZE DISKS
appears on control panel. 3. Press& release button.
LJ 4200 / 4240 /4250 / 4300 / 4350
Service Mode Pin
LJ 4200
11420002
LJ 4240 / 4250
04424005 / 09425004
LJ 4300 / 4350
11430002 / 09435004
NVRAM Initialization
1. Remove installed accessories. 2. Hold down then
power on (LJ4200/4300), (For LJ 4250/4350) Hold
down button during memory count. Hold until all 3
control panel lights flash once then stay on. 3. Press .
4. Press PAUSE/RESUME (LJ 4200/4300) or press
MENU button (LJ4250/4350). The display should
show SKIP DISK LOAD. 5. Press until NVRAM
INIT is highlighted. 6. Press button.
Language, Cold Reset, Reset Maintenance Count
1. Press& hold during memory count. 2. When all 3
status lights are lit, release . 3. Use or to scroll
to option you want then press button.
Hard-Disk Initialization
1.Hold down PAUSE/RESUME during memory count.
Keep holding PAUSE/RESUME until all 3 printer
control panel lights flash once & remain on. 2. Press .
Display should show INITIALIZE DISK. 3. Press .

LJ 4345mfp / M4345mfp
Service Mode Pin
LJ 4345mfp
11434504
LJ M4345mfp
11434506
NVRAM Initialization
1.Turn unit on. 2. As memory count appears, press &
hold 9 until all 3 LEDs flash once then stay on. 3. Press
3 then press START. 4. Press 3 two times until
NVRAM INIT appears. 5. Press 6.
Select language, Cold Reset, Enable/Disable LAN
1.Turn on. 2. As memory count appears, press & hold 6
until all 3 LEDs flash once then stay on. 3. Release 6
then press 3 to scroll. 4. Press 6 to select the option .
Hard-Disk Initialization
1. Turn on. 2. As memory count appears, press righthand side of START until all 3 LEDs light. Release
button. 3. Press 5 INITALIZE DISK appears. 4. Press 6.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to RESETS
- RESTORE FACTORY SETTINGS. This restores
all control panel settings to original factory settings.
Reset Maintenance Count (4345mfp)
Found in the Service Menu (M4345mfp)
1. Turn on. 2. As memory count appears, press & hold 6
until all 3 LEDs flash once & stay on. 3. Release 6, press
3. 4. Press 6 to select NEW MAINTENANCE KIT.
Reset ADF PM Kit Counter (4345mfp)
Found in the Service Menu (M4345mfp)
1. Turn unit on. 2. As memory count appears, press and
hold 6 until all 3 LEDs flash once then stay on. 3.
Release 6 then press 3 twice. 4. Press 6 to select NEW
DOCUMENT FEEDER KIT.
Control-Panel Boot Sequence Calibration
1. Hold down C and # and turn power on. 2. Release C
and # when a small square appears in the upper-left
portion of control panel display. 3. Use a small pointed
device (for ex: tip of a pen) to touch the small square. A
second small square will appear in lower-right portion of
control-panel display. NOTE: The first square does not
disappear. Take care to not touch it a second time or the
calibration procedure will fail. 4. Touch the small square
in lower-right portion of control-panel display. When
you do, the touch screen alignment is complete and the
device returns to power-on initialization.
LJ P4515 (Also P4014, P4015)
Service Mode Pin
LJ P4014
05401408
LJ P4015
05401508
LJ P4515
05451508
Restore Factory Defaults
1. Press MENU button. 2. Press to highlight
CONFIGURE DEVICE, press OK. 3. Press to
highlight RESTORE FACTORY SETTINGS, press OK
Hard-Disk Initialization

LJ M4555
Attention!
The CLJ CM4555 uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
04455511
PreBoot Menu
1. Turn on. 2. Press Stop when Ready, Data, and
Attention LEDs are solid. 3. Use the 3 button and the 9
button to scroll through menu. Press 6 button to select
item.
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
LJ 5000 / 5100
Service Mode
1. Hold SELECT and CANCEL JOB while powering
on. 2. Release then press right side of MENU, then
press SELECT.
NVRAM Initialization
Turn on printer while pressing CANCEL JOB.
CLEANUP NVRAM appears briefly, followed by
INITIAIZING.
Cold Reset
1. Print config. page, then turn printer off. 2. Press and
hold GO while turning on printer. COLD RESET
appears briefly on the display, then INITIALIZING
appears. After a few seconds, RESTORING FACORY
SETTINGS appears followed by OFFLINE.
Hard-Disk Initialization
1. Print config. and menu pages. 2. Turn off printer. 3.
Hold down SELECT and CANCEL JOB until all
control panel lights are on.
4. Press MENU- and then VALUE-.
5. Press SELECT.

1. Turn on. 2. As memory count appears, press MENU


until all 3 LEDs are lit then release button. 3. Press
INITALIZE DISK appears. 4. Press OK.
NVRAM Initialization, Skip Disk Load
1. Turn unit on. 2. As memory count appears, press the
button until all 3 LEDs are lit then release button. 3.
Press . Choose the option you need. 4. Press OK.

Page 3 of 8

LJ M5025 / M5035 MFP


Service Mode Pin
11502506 / 11503506
Language, Cold Reset, LAN enable / disable, New
Document Feeder Kit, New Maintenance Kit
1. Turn printer on and immediately hold down 6
when backlight illuminates 2. Hold down 6 until all 3
LED lights turn on. 3. Release 6 key. 4. Press 3 or 9
to scroll. 4. Press 6 to select the option you want.
Hard-Disk Initialization
1. Turn printer on and immediately hold down right
hand side of START when backlight illuminates 2.
When all 3 LED lights turn on release START key.
3. Press 5 4.When INITIALIZE DISKS appears press
6.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to
RESETS - RESTORE FACTORY SETTINGS.
This item restores all control panel settings to the
original factory settings.
NVRAM Initialization, and Skip Disk-load
(Skip calibration has no function)
1. Turn printer on and immediately hold down 9
when backlight illuminates 2. Hold 9 until all 3 LED
lights turn on. 3. Release 9 key. 4. Press 3 then
START. 5. Use 3 or 9 scroll. 4. Press 6 to select the
option you want.
Control-Panel Boot Sequence Calibration
1. Hold down the C and # buttons and turn the power
on.
2. Release the C and # buttons when a small square
appears in the upper-left portion of the control panel
display. 3. Use a small pointed device (for example,
the tip of a pen) to touch the small square. A second
small square will appear in the lower-right portion of
the control-panel display. NOTE The first square
does not disappear. Take care to not touch it a second
time or the calibration procedure will fail. 4. Touch
the small square in the lower-right portion of the
control-panel display. When you do, the touch screen
alignment is complete and the device returns to
power-on initialization.
LJ 5200
Service Mode Pin
05520006
Cold Reset
1. Press and hold while turning on printer. 2. When
all 3 status lights are lit, release . 3. Use or to
scroll to COLD RESET and press button.
NVRAM Initialization
1. Press and hold while turning on printer. 2.
When all 3 status lights flash then stay lit, release. 3.
Press . 4. Press Menu. 5. Display reads NVRAM
INIT. Press .
Self Test
1. Press and hold while turning on printer. 2. When
all 3 status lights flash then stay lit, release. . 3.
Use or to scroll to SELF TEST and press
button.
Hard-Disk Initialization
(Hard Disk after-shipment optional accessory)
1. Turn unit on. 2. As memory count appears, press
the MENU button until all 3 LEDs are lit then release
button. 3. Press INITALIZE DISK appears. 4.
Press OK.

QRS LaserJet Printers 05-07-2014.docx


Printer Quick Reference Sheet Page 4
LJ 8000 / 8100 / 8150 / Mopier 240
Service Mode
1. Hold Select and Cancel Job while powering on. 2.
Release then press right side of Menu, then press
Select. 3. Press Menu to display menu.
NVRAM Initialization
Turn on printer while pressing CANCEL JOB.
Cold Reset
1. Print config. page, then turn printer off. 2. Press
and hold GO while turning on printer. COLD
RESET appears briefly on the display, then
INITIALIZING appears. After a few seconds,
RESTORING FACORY SETTINGS appears
followed by OFFLINE.
Hard-Disk Initialization
1.Print config. & menu pages. 2.Turn off. 3. Hold
down SELECT& CANCEL JOB until all control
panel lights are on.4. Press MENU- and then
VALUE-. 5. Press SELECT.
LJ 9000
Service Mode Pin
00900001
Initialize HDD
1. Hold PAUSE/RESUME & power on. 2. Press
until INIT DISK is displayed. 3. Press or OK
Language, Cold Reset, Maintenance Count Reset
1. Hold & power unit on. 2. Wait till all 3 LEDs
are on then release. - says SELECT LANGUAGE 3.
Press or to select option 4. Press .
Skip Disk, NVRAM Init
1. Hold & power on. Wait till 3 LEDs are on then
release. 2. Press then PAUSE/ RESUME. says
SKIP DISK 3. Press or to select option 4. Press
.
LJ 9000MFP /9000L MFP
Service ModePin
00900001
Initialize HDD
1. Hold START & power unit on. 2. Press 5 till INIT
DISK is displayed. 3. Press 6 or OK
Language, Cold Reset, Maintenance Count Reset
1. Hold 6 & power unit on. 2. Wait till all 3 LEDs are
on then release - Says SELECT LANGUAGE 3.
Press 3 or 9 until option you want appears 4. Press 6
Skip Disk, NVRAM Init
1. Hold 9 & power on. Wait till 3 LEDs are on then
release. 2. Press 3 then START. says SKIP DISK.
3. Press 3 or 9 until option you want appears 5. Press
6
Control Panel Calibration
1. Hold down 1, 2 and 3 while turning On. 2. Release
when four crosses appear at the corners. 3. Gently
touch each cross with blunt pointed object. Crosses
will disappear. 4. Cycle power.
Control Panel to MFP keypad conversion
=
3
=
6
=
9

LJ 9040 / 9050
Service Mode Pin
LJ 9040 / 9050
09904004 / 09905004
Hard-Disk Initialization
Turn on printer. Wait until memory count begins. Press
& Hold MENU until all 3 LEDs light up then release.
Press until INIT DISK is displayed. Press

M806/M830
Attention!
The M806 and M830 uses a new operating firmware
and changes functionality of options dramatically.
Please use with knowledge of menu item. Example:
Clean Disk IS NOT the same as Disk Initialization.
It will disable the printer!
Please see Caution at the end of QRS.

Language, Cold Reset, LAN enable / disable,


Reset Maintenance Count
Turn on. Wait until memory count begins. Press &
Hold until all 3 LEDs light up then release. Press
or until the option you want is displayed. Press
NVRAM initialization, Manufacturing, Skip Disk
Load, Skip Calibration
Turn on printer. Wait until memory count begins. Press
& Hold . Wait till 3 LEDs are on then release. Press
then MENU. says SKIP DISK. Press or
until the option you want is displayed.
LJ 9040 MFP / 9050 MFP
LJ M9040 MFP / M9050 MFP
Service Mode Pin
9040 MFP / 9050 MFP
11904004 / 11905004
M9040 / M9050
04904008 / 04905008
Language, Cold Reset, LAN enable / disable,
Reset Maintenance Count
Turn on printer. Wait until memory count begins. Press
& Hold 6 until LED lights turn on then release. Press 3
or 9 until the option you want is displayed. Press 6
Hard-Disk Initialization
1. Turn on printer. 2. Wait until memory count begins.
Press & Hold START until the LED lights turn on then
release. 3. Press 5 and INITIALIZE DISKS is
displayed. Press 6
NVRAM initialization, Manufacturing, Skip Disk
Load, Skip Calibration

Service Mode Pin


M806*

Restore Factory-Set Defaults


1.Press Home button. 2. Open Menus: Administration,
General Settings, Resore Factory Settings. 3.
Pressto select the Reset item then OK.
Access PreBoot Menu
1. Turn the product on. 2. The HP logo displays on
the product control panel. When a "1/8" with an
underscore displays below the HP logo, touch the logo
to open the Preboot menu. 3. Use the arrow buttons
on the touchscreen to navigate the Preboot menu. 4.
Touch the OK button to select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main
Menu. Continue will be highlighted. Touch OK to
restart and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.

1. Turn on printer. Wait until memory count begins. 2.


Press & Hold 9 until LED lights turn on then release. 3.
Press the 3 key the press START 4. Press 3 or 9 until
the option you want is displayed. 5. Press 6
Control Panel Calibration
1. Hold down the C and # buttons and turn the power
on.
2. Release the C and # buttons when a small dot
appears in the upper-left portion of the control panel
display. 3. Use a small pointed device (for example, the
tip of a pen) to touch the small dot. A second small dot
will appear in the lower-right portion of the controlpanel display. Touch that dot. Unit will continue to
boot.

10080613 or 10086013

M830
10083013
*: Early M806 production units were shipped with the
wrong Service Mode Pin: 10086013. Starting with
shipments in March 2014, the Service Mode Pin has
been corrected to 10080613. To simplify this situation
(and to not have to differentiate by serial numbers),
when entering the service mode, first enter
10080613. If that does not work, enter
10086013. There is no issue with the M830 Service
Mode Pin.

HP Color LaserJet
CLJ / CLJ 5
Service Mode
1. Hold ON LINE, FORM FEED & ITEM while
powering on. Continue holding keys until all the
control Panel lights are illuminated and the Control
Panel display is blank. 2. Release then press ITEM
then ENTER.
3. Display will flash SERVICE
MODE. Allow printer to complete its self test and
boot cycle.
Cold Reset
1. Press ON LINE while powering on Printer. 2.
Release ON LINE when control panel lights are on.
Display will read 08 COLD RESET.

Page 4 of 8

CLJ CM1015 / CM1017 MFP


Service Menu
Located under user accessible Menus
Secondary Service Menu
1. At Ready state Press MENU to enter main menu. 2.
Press & CANCEL simultaneously. 3. Press MENU.
(Options under Secondary Service Menu are:
Continuous self-test, Scan Calibration, Display test,
Control-panel button test, Show FW version, Color
Calibration, Memory cards Cleaning the ETB)
Cold Rest
From the Service menu use Restore defaults option
NVRAM initialization
1. Press & CANCEL while turning on printer. 2.
When Permanent storage init appears, release buttons
CLJ CP1210
Restore Factory Set Defaults
1. Open the HP Color LaserJet CP1210 Series Toolbox.
2. Click the Device Settings folder. 3. Click the Service
page. 4. Click Restore.
NVRAM initialization
1. Press & hold
while Turning On, and continue
holding
for at least 10 seconds, but not longer than
20 seconds. Attention light will be lit. 2. Release
.
NOTE: If the Attention and either the Paper out light or
the Ready light are lit, restart the procedure. The
Attention, Ready, and Resume lights cycle from front to
back until the process is complete. The product then
enters the Ready state.
Engine Test Page
1. With the product power off, open the front and rear
doors. 2. Turn the power on, and close both doors
within ten seconds. 3. An engine test page will print.
CLJ CM1312 MFP
Service Menu - Under user menus
Restore Defaults
1. Press
. 2. Select Service then press OK.
3. Select Restore defaults then press OK. Unit restarts.
Secondary Service Menu
1. At Ready state Press
(Setup) to enter main menus.
2. Simultaneously press and X button. 3. Press
.
4. Use arrow keys to highlight 2ndry Service , then
press OK. 5. Use arrow keys to navigate 2ndry menu.
NVRAM initialization
Note: After performing NVRAM init. Reconfigure any
computers that print to the device. Uninstall and
reinstall the product software on the computers.
1. Turn device off. 2. Press & X. Hold these down
as you turn the device on. 3. When Permanent storage
init. appears release both buttons.

QRS LaserJet Printers 05-07-2014.docx


Printer Quick Reference Sheet Page 5
CLJ 1500
Service mode
See Service or Quick reference guide. Must use PJL
commands to set or modify service mode information.
Cold Reset
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 5 but no more then 15 seconds. During this
process, the Attention, Ready, and Go LEDs will turn off.
2. Release the GO button. 3. The Printer LEDs begin
cycling from front to back. The cold-reset process runs
until the printer is in the Ready state
NVRAM initialization
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 20 seconds. During this process, the Attention,
Ready, and Go LEDs will each turn off. 2. Release the
GO button.
CLJ CP1510 / 1515 / 1518
Service Menu Under user menus
Restore Defaults
Choose RESTORE DEFAUTS under Service Menu
Secondary Service Menu
1. Make sure the printer is at Ready. 2. Press OK to enter
the menus. 3. Simultaneously press and OK to open
the secondary service menu.
NVRAM initialization
Press & X while turning on printer until Permanent
storage init appears then release.
Engine Test Page
1. With the product power off, open the front and rear
doors. 2. Turn the power on, and close both doors within
ten seconds. 3. An engine test page will print.
CLJ 1600
Service Menu
Located under user accessible Menus
Secondary Service Menu
1. At Ready state Press to enter main menu. 2. Press
& CANCEL JOB simultaneously. 3. Press .
Cold Rest
From the Service menu use Restore defaults option
NVRAM initializer
1. Press & CANCEL JOB while turning on printer. 2.
When Permanent storage init appears, release buttons.
Super NVRAM initializer
Press & while turning on printer until
PERMANENT STORAGE INIT appears then release.
Configuration Utility
A software utility is available on the Service and Support
CD-ROM that you can use to restore page
counts and serial numbers. To open the utility, select
the Library folder, and double-click the 1600config.exe
program.
Clean ETB
From Secondary service menu select Clean ETB

CLJ CP2025
Service Menu

CLJ 2550
Service Mode

Under user menu.

See Service or Quick reference guide. Must use PJL


commands to set or modify service mode information.

Restore Defaults
1. Select Service menu then press OK. 2. Select Restore
defaults then press OK. Unit restarts.
Secondary Service Menu
1. Make sure the printer is at Ready. 2. Press OK to enter
the menus. 3. Simultaneously press and OK to open
the secondary service menu.
NVRAM initialization
Press & X while turning on printer until Permanent
storage init appears then release.
CLJ CM2320 MFP
Service Menu
Under user menu.
Secondary Service Menu
1. At Ready state Press
(Setup) to enter main menus.
2. Simultaneously press and X button. 3. Press
.
4. Use arrow keys to highlight 2ndry Service , then press
OK. 5. Use arrow keys to navigate 2ndry menu.
Restore Defaults
1. Press
. 2. Select Service then press OK.
3. Select Restore defaults then press OK. Unit restarts.
NVRAM initialization
Note: After performing NVRAM init. Reconfigure any
computers that print to the device. Uninstall and reinstall
the product software on the computers.
1. Turn device off. 2. Press & X. Hold these down as
you turn the device on. 3. When Permanent storage init.
appears release both buttons.
CLJ 2500
Service mode
See Service or Quick reference guide. Must use PJL
commands to set or modify service mode information.
Cold Reset
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 5 but no more then 15 seconds. During this
process, the Attention, Ready, and Go LEDs will turn off.
2. Release the GO button. 3. The Printer LEDs begin
cycling from front to back. The cold-reset process runs
until the printer is in the Ready state
NVRAM initialization
1. Press and hold GO while powering on - After the Go,
Ready, and Attention LEDs turn on, continue holding for
at least 20 seconds. During this process, the Attention,
Ready, and Go LEDs will each turn off.
2. Release the GO button.

Cold Reset
1. Press and hold GO while turning the printer on and
continue to hold GO for at least 10 seconds, but for
fewer than 20 seconds. 2. The Attention light turns on
during a cold reset. 3. Release GO.
NVRAM initialization
1. Press and hold GO while turning the printer on and
continue to hold GO for at least 30 seconds, but for
fewer than 40 seconds. 2. The Attention, Ready, and Go
lights turns on during a cold reset. 3. Release GO.
Super NVRAM initialization
1. Press and hold GO while turning the printer on and
continue to hold GO for at least 50 seconds. 2. The
Ready light turns on during a super NVRAM
initialization.
Network Card cold reset
1. Make sure that the printer is in the Ready state.
2. Press ROTATE CAROUSEL and CANCEL JOB
simultaneously. There is no visual feedback.
CLJ 2600 / 2605
Service Menu
Located under user accessible Menus
Secondary Service Menu
1. At Ready state Press to enter main menu. 2. Press
& CANCEL JOB simultaneously. 3. Press .
Cold Rest
From the Service menu use Restore defaults option
NVRAM initializer
1. Press & CANCEL JOB while turning on printer. 2.
When Permanent storage init appears, release buttons.
Super NVRAM initializer
Press & while turning on printer until
PERMANENT STORAGE INIT appears then release.
Clean ETB
From Secondary service menu select Clean ETB
CLJ 2700
Secondary Service Menu
1. At Ready state Press OK to enter main menu. 2. Press
& OK simultaneously. 3. Press & to navigate
Cold Rest
From the Service menu use Restore defaults option
NVRAM initialization
1. Press & X while turning on printer. 2. When
Permanent storage init appears, release buttons.
Configuration Utility
A software utility is available on the Service &Support
CD-ROM that you can use to restore page counts &
serial numbers. To open, select Library folder, and
double-click the 2700config.exe program.
CLJ 2820 / 2830 / 2840 AIO
Secondary Service Menu
Access from any other menu by pressing 2.
NVRAM initialization
Press ENTER & * while turning on printer until
PERMANENT STORAGE INIT appears then release.

Page 5 of 8

CLJ 3000 / CP3505 / 3600 / 3800


Service Mode Pin
CLJ 3000
11300005
CLJ CP3505
06350507
CLJ 3600
11360005
CLJ 3800
11380005
Cold Reset
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press and hold until all LEDs are
lit. 3. Press until COLD RESET appears. 4. Press .
NVRAM initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press and hold until all LEDs are
lit. 3. Press one time then press MENU. 4. Press
until NVRAM INIT appears. 5. Press
Hard-Disk Initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press MENU and hold until all
LEDs are lit. 3. Press one time. 4. When INITALIZE
DISK appears. 5. Press .
CLJ 3500 / 3550 / 3700
Service Mode Pin
CLJ 3500
10350003
CLJ 3550 / 3700
1035503 / 10370003
Calibration Bypass
1. Turn On. 2.As display shows memory count, press &
hold DOWN ARROW until all 3 lights are lit. 3. Press
UP ARROW. 4. Press MENU display should show
SKIP DISK LOAD. 5. Press UP ARROW until SKIP
CALIBRATION is highlighted. 6. Press SELECT.
Printer will skip calibration and continue to power on.
NVRAM initialization
1. Turn On and watch control panel display. As display
begins showing memory count, press & hold DOWN
ARROW until all three lights lit. 3 Press UP ARROW.
4. Press MENU. Display should show SKIP DISK
LOAD. 5. Press DOWN ARROW until NVRAM INIT
is highlighted. 6. Press SELECT printer will initialize
NVRAM and then continue its power-on sequence.
Cold Reset
1. Turn printer on. 2. As printer powers on, press and
hold SELECT until all 3 lights on control panel are lit. 3.
When SELECT LANGUAGE appears press UP
ARROW until COLD RESET appears. 4. Press
SELECT. The printer will perform a cold reset and then
continue to power on.

QRS LaserJet Printers 05-07-2014.docx


Printer Quick Reference Sheet Page 6
CLJ CP3525
Service Mode Pin
09352508
Restore Factory Settings
1. Press MENU. 2. Press to highlight
CONFIGURE DEVICE menu then press OK. 3. Press
to highlight RESET menu then press OK. 4. Press
to highlight RESTORE FACTORY SETTINGS,
press OK.
Language, LAN enable/disable, Cold Reset
1, Power on. 2. Press & hold OK during the memory
until the 3 LEDs illuminate. 3. Release OK and
SELECT LANGUAGE displays. 4. Press or to
scroll. 5. Press OK to select the option you want.
Skip disk Load, Skip Calibration,
NVRAM initialization
1. Turn the printer on. 2. When the display shows the
memory count, press and hold until all three lights
on the control panel are lit. 3. Press. 4. Press Menu.
The message SKIP DISK LOAD displays. 5. Press
or to scroll. 6. Press OK to select the option you
want.
Hard-Disk Initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press MENU and hold until all
LEDs are lit. 3. Press one time. 4. When
INITALIZE DISK appears. 5. Press OK .
CLJ CM3530
Service Mode Pin
11353008
Restore Factory Settings
1. Scroll to and touch ADMINISTRATION then touch
RESETS. 2. Touch RESTORE FACTORY
SETTINGS then touch RESET.
Language, LAN enable/disable, Cold Reset
1. Press & hold 6 while powering on printer until all 3
LED lights turn on. 2. Release 6 key. SELECT
LANGUAGE displays 3. Press 3 or 9 to scroll.4. Press
6 to select the option you want.
Skip disk Load, Clear RFU Errors,
NVRAM initialization
1. Press & hold 9 while powering on printer until all 3
LED lights turn on. 2. Release 9 key. 3. Press the 3
key, then START key SKIP DISK LOAD displays
4. Press 3 or 9 to scroll. 5. Press 6 to select the option
you want.
Hard-Disk Initialization, Enable logging
1. Hold down left side of the START key while
powering on printer until all 3 LED lights turn on. 2.
Release START key. 3. Press the 5 key
INITIALIZE DISKS displays 4. Press 3 or 9 to scroll.
5. Press 6 to select the option you want.
Control Panel Troubleshooting,
Calibrate Control Panel
1. While the MFP is on, press and hold the * key and
then press the backlight + key. A black screen with a
blue box appears. 2. Press the START key to initialize
control-panel troubleshooting. 3. Touch option you
wish. Alternative calibration hold the # and C keys
while powering on. Touch the 3 calibration point
circles.

CLJ CP4005 See CLJ 4700


CLJ 4500 / 4550
Service Mode
1. Hold Cancel Job & Select while powering on. 2.
Release then press right side of Menu then press Select
Key
Entering the Service Menu: From Ready State. Press
Menu until Service Menu appears Then press Item and
Value Simultaneously. Then Press Menu
NVRAM initialization
1. Power on while holding down both CANCEL JOB and
SELECT keys until all LED lights are on, then release
keys. 2 Press CANCEL JOB. 3 Press SELECT.
Cold Reset
Select RESTORE FACTORY DEFAULTS from the
Reset menu
CLJ CP4025 / CP4525
Service Mode Pin
CP4025
11402509
CP4525
11452509
Restore Factory-Set Defaults
1. Press Home button . 2. Select CONFIGURE
DEVICE menu. 3. Select RESETS menu. 4. Select
RESTORE FACTORY SETTINGS, then press OK.
Hard-Disk Initialization
1. Turn the printer on. 2. During power on sequence, press
and hold the Home button
until all three lights on
control panel are lit. 3. Press. The message
INITIALIZE DISK appears. 4. Press OK. The product
will initialize and continue power-on.
NVRAM initialization
Note: Print configuration page before NVRAM
initialization. 1. Turn printer on. 2. During memory count,
press and hold until all three lights on control panel are
lit. 3. Press. 4. Press the Home button . The message
SKIP DISK LOAD displays. 5. Press until NVRAM
INIT is highlighted, then press OK button. Product will
initialize and continue power-on.
Cold Reset
1. Press Home button . 2. Press highlight
CONFIGURE DEVICE. Press OK. 3. Press highlight
RESET menu. Press OK. Press highlight RESTORE
FACTORY SETTINGS menu. Press OK.
CLJ CM4540
Attention!
CLJ CM4540 uses a new operating firmware and
changes functionality of options dramatically. Please use
with knowledge of menu item. Example: Clean Disk IS
NOT same as Disk Initialization. It will disable printer!
Please see Caution at the end of QRS.
Service Mode Pin
11454010
PreBoot Menu
1. Turn on. 2. Press Stop when Ready, Data, and
Attention LEDs are solid. 3. Use 3 button and 9 button to
scroll through menu. Press 6 button to select item.
Cold Reset
1. From the PreBoot Menu, select Administrator. 2.
Select Startup Options. 3. Select Cold Reset.

CLJ 4600 / 4610 / 4650 / 5500 / 5550


Service Mode Pin
CLJ 4600
04460002
CLJ 4610 / 4650
05465004
CLJ 5500
04550002
CLJ 5550
09555004
Hard-Disk Initialization
1. Turn On. 2. As printer performs its power-on sequence,
press &hold Pause/Resume (4600/5500) or MENU
(4610/4650/5550) until all three lights on control panel are
lit. 3. Press or. The display should show
INITIALIZE DISK. 4. Press. The printer will initialize
the hard disk and continue its power-on sequence.
Calibration Bypass
1. Turn On. 2.When display shows memory count, press
& hold until all 3 lights on panel are lit. 3.Press. 4.
Press PAUSE/RESUME (4600/5500/5550) or MENU
(4610/4650) display should show SKIP DISK LOAD. 5.
Pressuntil SKIP CALIBRATION is highlighted. 6.
Press. Printer skips calibration &continues to power on.
Cold Reset
1. Turn On. 2. As printer powers on, press & hold
(4600/5500/5550) or MENU (4610/4650) until all 3 lights
on control panel are lit. 3. When SELECT LANGUAGE
appears press until COLD RESET appears. 4. Press
(4600/5000/5550) or MENU (4650). Printer performs a
cold reset & continue to power on.
NVRAM initialization
1 Turn On. When display begins showing the memory
count, press &hold until all three lights on control
panel are lit. 3 Press . 4 Press PAUSE/RESUME
(4600/5500), MENU (4610 / 4650 / 5550). Display should
show SKIP DISK LOAD. 5 Press until NVRAM INIT
is highlighted. 6 Press . Printer will initialize NVRAM
& continue its power-on sequence.
Reset Calibration values for DC controller
(4600 / 4610 / 4650)
1.Open top cover.2.Press & hold engine test switch on left
side of printer for several seconds.3.Close top cover. If
control-panel displays Performing Calibration, reset was
successful
CLJ 4700 / CP4005
Service Mode Pin
CLJ 4700
09470005
CLJ CP4005
10400506
Hard-Disk Initialization
1.Turn On. 2. As printer performs its power-on sequence,
press & hold Menu button until all three lights on control
panel are lit. 3. Press . The message INITIALIZE DISK
displays on control panel. 4. Press
Cold Reset
1.Turn On. 2. As printer performs its power-on sequence,
press and hold until all three lights on control panel are
lit. 3. When SELECT LANGUAGE displays on control
panel, press until COLD RESET appears. 4. Press .
NVRAM Initialization
1. Turn the printer on. 2. When the display shows the
memory count, press and hold until all three lights on
the control panel are lit. 3. Press. 4. Press Menu. The
message SKIP DISK LOAD displays. 5. Press until
NVRAM INIT is highlighted. 6. Press .

NOTE: NVRAM Initialization not supported.


Replaced with Restore Factory Settings functionality.

Page 6 of 8

CLJ 4730 MFP / CM4730 MFP


Service Mode Pin
CLJ 4730 MFP
09473005
CLJ CM4730 MFP
05473007
Hard-Disk Initialization
1. Turn printer on. 2. When the memory count appears,
press the right-hand side of the Start button until all three
LEDs are lit. Release the Start button. 3. Press 5 one time.
INITIALIZE DISK appears. 4. Press 6
Language, Cold Reset, LAN enable / disable, New
Document Feeder Kit, New Maintenance Kit
1. Turn printer on and immediately hold down 6 when
backlight illuminates 2. Hold down 6 until all 3 LED
lights turn on. 3. Release 6 key. 4. Press 3 or 9 to scroll.
5. Press 6 to select the option you want.
NVRAM initialization
1. Turn printer on. 2. When display shows memory count,
press and hold 9 until all 3 lights on panel are lit. 3. Press
3 one time, and then press Start.
4. Press 3 two times until NVRAM INIT appears on the
control panel display. 5. Press 6 one time.
Restore Factory Settings
Touch ADMINISTRATION, scroll down to RESETS RESTORE FACTORY SETTINGS. This item restores
all control panel settings to the original factory settings.
Control-Panel Boot Sequence Calibration
1. Hold down the C and # buttons and turn the power on.
2. Release the C and # buttons when a small square
appears in the upper-left portion of the control panel
display.3. Use a small pointed device (for example, the tip
of a pen) to touch the small square. A second small square
will appear in the lower-right portion of the control-panel
display. NOTE The first square does not disappear. Take
care to not touch it a second time or the calibration
procedure will fail. 4. Touch the small square in the
lower-right portion of the control-panel display. When
you do, the touch screen alignment is complete and the
device returns to power-on initialization.
CLJ CP5225
Secondary Service Menu
1. When product is in Ready state, press OK to open
menus. 2. Simultaneously press and OK button. This
opens the secondary service menu. Press & to
navigate through the menu.
Cold Reset
Not supported for this product. The equivalent function is
RESTORE DEFAULTS from service menu.
NVRAM initialization
1. Turn product off. 2. Simultaneously press and X.
Keep both buttons depressed while turning printer on. 3.
When PERMANENT STORAGE INIT. displays,
release both buttons. 4. Printer will return to Ready state
when NVRAM initialization is complete.
Super NVRAM initialization
1. Turn product off. 2. Simultaneously press and X.
Keep both buttons depressed while turning printer on. 3.
When PERMANENT STORAGE INIT. displays,
release both buttons. 4. When Super NVRAM
initialization is complete, language will need to be
selected, then printer will restart.

QRS LaserJet Printers 05-07-2014.docx


Printer Quick Reference Sheet Page 7
LJ CP5525
Attention!
The LJ CP5525 uses a new operating firmware and
changes functionality of options dramatically.
Please use with knowledge of menu item. Example:
Clean Disk IS NOT the same as Disk Initialization. It
will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
11552010
Access PreBoot Menu
1. Turn on. 2. Press Stop when Ready, Data, and
Attention LEDs are solid. 3. Use down arrow to
scroll menu options. 4. Press OK to select item.
Cold Reset
1. In the PreBoot menu, use down arrow select
Administrator by highlighting then press OK. 2.
Use Select Startup Options. 3. Select Cold
Reset. 4. Press the Back button twice to highlight
Continue, then press OK button.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
CLJ CP6015
Service Mode Pin
03601508
Hard-Disk Initialization
1. Turn the printer on. 2. As the printer performs its
power-on sequence, press and hold the Menu button
until all three blights on the control panel are lit. 3.
Press . The message INITIALIZE DISK displays
on the control panel. 4. Press
Language, Cold Reset, LAN enable / disable, New
Maintenance Kit
1. Turn printer on and immediately hold down 6
when backlight illuminates 2. Hold down 6 until all 3
LED lights turn on. 3. Release 6 key. 4. Press 3 or 9
to scroll. 4. Press 6 to select the option you want.
NVRAM initialization
1. Turn printer on. 2. When display shows memory
count, press and hold until all three lights on the
control panel are lit. 3. Press. 4. Press Menu. The
message SKIP DISK LOAD displays. 5. Press
until NVRAM INIT is highlighted. 6. Press .
CLJ CM6030 / CM6040
Service Mode Pin
CM6030
06603008
CM6040
04604008
Hard-Disk Initialization
1. Turn the printer on. 2. When the display shows the
memory count,, press and hold the START key until
all three lights on the control panel are lit. 3. Press 5
key. The message INITIALIZE DISK displays on the
control panel. 4. Press 6.
Language, Cold Reset, LAN enable / disable, New
Document Feeder Kit, New Maintenance Kit
1. Turn printer on and immediately hold down 6
when backlight illuminates 2. Hold down 6 until all 3
LED lights turn on. 3. Release 6 key. 4. Press 3 or 9
to scroll. 4. Press 6 to select the option you want.
NVRAM initialization

CLJ 8500 / 8550


Service Mode
From Ready State. Press Menu until Service Menu
appears Then press Item and Value
Simultaneously. Then Press Menu
Hard-Disk Initialization
1. Press MENU until CONFIGURATION MENU
appears on the display. 2. Press ITEM until
INITIALIZE DISK appears. 3. Press SELECT.
Cold Reset
Hold down GO while turning the printer on. Release
GO after COLD RESET appears.
CLJ 9500
Service Mode Pin
04950003
Hard-Disk Initialization
1. Turn on Printer. 2. Press & hold
PAUSE/RESUME during the memory count. 3.
Hold PAUSE/RESUME until all 3 error lights are
on steady. 4. Press until INITIALIZE DISKS
appears 5. Press . The printer will initialize the
hard disk and continue its power-on sequence.
Cold Reset
1. Turn printer on. 2. Press and hold during the
memory count. 3. Continue to hold unitl all 3
control-panel lights illuminate steadily, then release
. 4. When SELECT LANGUAGE appears press .
5. COLD RESET appears. 6. Press .
NVRAM initialization
1. Turn printer on. 2. Press and hold during the
memory count. Continue to hold unitl all 3
control-panel lights illuminate steadily. 3. Press .
4. Press PAUSE/RESUME. The display should
show SKIP DISK LOAD. 5. Press until NVRAM
INIT is highlighted. 6. Press . The printer will
initialize NVRAM and then continue its power on
sequence.
Skip Disk
1. Turn printer on. 2. Press and hold during the
memory count. Continue to hold unitl all 3
control-panel lights illuminate steadily. 3. Press .
4. Press PAUSE/RESUME. The display should
show SKIP DISK LOAD 5. Press .
Skip Calibration
1. Turn printer on. 2. Press and hold during the
memory count. 3. Press . then Press
PAUSE/RESUME. 4. Scroll to display should show
SKIP CALIBRATION 5. Press .

CLJ 9500 MFP


Service Mode Pin
11950004
Hard-Disk Initialization
1. Turn on Printer. 2. Press & hold START during the
memory count. 3. Hold START until all 3 error lights are
on steady. 4. Press 5 until INITIALIZE DISKS appears.
5. Press 6.
Cold Reset
1. Turn printer on. 2. Press and hold 6 during the
memory count. 3. Continue to hold 6 until all 3 controlpanel lights illuminate steadily, then release 6. 4. When
SELECT LANGUAGE appears press 9.
5. COLD RESET appears. 6. Press 6.
NVRAM initialization
1. Turn printer on. 2. Press and hold 9 during the
memory count. Continue to hold 9 until all 3 controlpanel lights illuminate steadily. 3. Press 3. 4. Press
START. The display should show SKIP DISK LOAD. 5.
Press 3 until NVRAM INIT is highlighted. 6. Press 6.
Skip Disk
1. Turn printer on. 2. Press and hold 9 during the
memory count. Continue to hold 9 until all 3 controlpanel lights illuminate steadily. 3. Press 3. 4. Press
START. The display should show SKIP DISK LOAD 5.
Press 6.
Skip Calibration
1. Turn printer on. 2. Press and hold 9 during the
memory count. 3. Press 3. then Press START. 4. Scroll
to display should show SKIP CALIBRATION 5. Press
6.
LJ P3015
Service Mode pin
07301509
Cold Reset
1. Turn printer on. 2. When printer begins memory count,
hold down until all 3 LEDs flash then remain on. 3.
SELECT LANGUAGE appears, press or until
COLD RESET appears. 4. Press .
NVRAM Initialization
1. Turn printer off. 2. Remove all accessories. 3. When
printer begins memory count, hold down until all 3
LEDs flash then remain on. 4. Press MENU, display
should read SKIP DISK LOAD. 5. Press until
NVRAM Init is highlighted 6. Press .
Hard-Disk Initialization
1. Turn printer on. 2. When printer begins memory count,
hold down MENU until all 3 LEDs flash then remain on.
3. Press - INITIALIZE DISK appears. 4. Press .
Skip Disk-load
1. Turn printer on. 2. When printer begins memory count,
hold down until all 3 LEDs flash then remain on. 3.
Press then MENU. 4. Press or until SKIP DISK
LOAD appears. 5. Press .

Warning!! Some Preboot menu


items should not be performed
without a complete understanding
of their behaviors. Please see
cautions at the end of the QRS.

1. Turn printer on. 2. When display shows memory


count, press and hold 9 until all 3 lights on panel are
lit. 3. Press 3 one time, and then press and release
Start. 4. Press 6 one time.

Page 7 of 8

M525
Attention!
The M525 uses a new operating firmware and changes
functionality of options dramatically. Please use with
knowledge of menu item. Example: Clean Disk IS NOT
the same as Disk Initialization. It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
05052512
PreBoot Menu
1. Turn on. 2. The hp logo displays on the product
control panel. When a 1/8 with an underscore displays
below the HP logo, touch the logo to open the Preboot
Menu.. 3. Use the arrow buttons on the touchscreen to
navigate the Preboot menu. 4. Touch the OK button to
select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the back arrow button twice to return to main
menu. Continue will be highlighted. Hit OK to restart
and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings functionality.
M551
Attention!
M500 Series uses new operating firmware and changes
functionality of options dramatically. Please use with
knowledge of menu item. Ex: Clean Disk IS NOT the
same as Disk Initialization. It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
09055111
Restore Factory Set Defaults
1.Press Home button. 2. Open Menus: Administration,
General Settings, Resore Factory Settings. 3. Pressto
select the Reset item then OK.
Cold Reset from Preboot Menu
1. Turn On. 2. Press when Ready,Data,& Attention
LEDs are solid. 3. Press to select Administrator , OK.
4. Press Startup Options, OK. 5. Press Cold Reset, OK
. 6. Press back arrow twice to select continue, OK.
M575
Attention!
The M575 uses a new operating firmware and changes
functionality of options dramatically. Please use with
knowledge of menu item. Example: Clean Disk IS NOT
the same as Disk Initialization. It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
05057512
PreBoot Menu
1. Turn on. 2. The hp logo displays on the product control
panel. When a 1/8 with an underscore displays below
the HP logo, touch the logo to open the Preboot Menu.. 3.
Use the arrow buttons on the touchscreen to navigate the
Preboot menu. 4. Touch the OK button to select a menu
item.
Cold Reset
. From the PreBoot Menu, select Administrator. 2. Select
Startup Options. 3. Select Cold Reset. 4. Touch the back
arrow button twice to return to main menu. Continue will
be highlighted. Hit OK to restart and execute the Cold
Reset.

QRS LaserJet Printers 05-07-2014.docx


M775
Attention!
The M775 uses a new operating firmware and
changes functionality of options dramatically. Please
use with knowledge of menu item. Example: Clean
Disk IS NOT the same as Disk Initialization. It will
disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
11077512

11075013

Access PreBoot Menu

Restore Factory-Set Defaults


1.Press Home button. 2. Open Menus: Administration,
General Settings, Resore Factory Settings. 3. Pressto
select the Reset item then OK.
Access PreBoot Menu
1. Turn the product on 2. Press the Stop button when the
Ready, Data, and Attention LEDs are illuminated solid.
3. Use the Down arrow button to navigate the Preboot
menu options. 4. Press the OK button to select a menu
item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted. Touch OK to restart and
execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings functionality.

1. Turn the product on. 2. The HP logo displays on


the product control panel. When a "1/8" with an
underscore displays below the HP logo, touch the logo
to open the Preboot menu. 3. Use the arrow buttons
on the touchscreen to navigate the Preboot menu. 4.
Touch the OK button to select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted. Hit OK to restart and
execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.
M855/M880
Attention!
The M855 and M880 uses a new operating firmware
and changes functionality of options dramatically.
Please use with knowledge of menu item. Example:
Clean Disk IS NOT the same as Disk Initialization.
It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin
M855
M880

M750
Attention!
The M750 uses a new operating firmware and changes
functionality of options dramatically. Please use with
knowledge of menu item. Example: Clean Disk IS NOT
the same as Disk Initialization.
It will disable the printer!
Please see Caution at the end of QRS.
Service Mode Pin

11085513
11088013

Restore Factory-Set Defaults


1.Press Home button. 2. Open Menus: Administration,
General Settings, Resore Factory Settings. 3. Pressto
select the Reset item then OK.
Access PreBoot Menu
1. Turn the product on. 2. The HP logo displays on
the product control panel. When a "1/8" with an
underscore displays below the HP logo, touch the logo
to open the Preboot menu. 3. Use the arrow buttons
on the touchscreen to navigate the Preboot menu. 4.
Touch the OK button to select a menu item.
Cold Reset
1. From the PreBoot Menu, select Administrator.
2. Select Startup Options. 3. Select Cold Reset.
4. Touch the Home button to return to the Main Menu.
Continue will be highlighted. Touch OK to restart
and execute the Cold Reset.
NOTE: NVRAM Initialization not supported.
Replaced with Restore Factory Settings
functionality.

Caution
1) Clean Disk (Format Disk),
This feature does not perform the
same functions as a Disk
initialization on Non-FutureSmart
products.
This feature will completely disable
the printer and will require firmware
to be reloaded through the Pre
Boot menu to recover the device.
Do not use this feature unless
instructed by the Product Division.
2) Partial Clean.
This feature will remove all
customers setting and
configurations and will delete the
firmware from the active partition of
the hard drive. This should only be
used for reasons documented in
the product specific service
manual.

Printer Quick Reference Sheet


Version Date 05/07/2014
(edited by Tech Mktg )
SAW
Link: http://sawpro.atlanta.hp.com/km/saw/vie
w.do?docId=emr_nac01111902&hsid=53683453&sz=513449

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