TECHNICAL ASSISTANCE ON e-TOOLS

FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION

The views expressed in this presentation are the views of the author(s) and do not necessarily reflect the views or policies of the Asian Development Bank (ADB), or its Board of Directors or the governments they represent. ADB does not guarantee the source, originality, accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented, nor does it make any representation concerning the same.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Improve the access of poor urban households to secure land tenure, affordable shelter, basic municipal infrastructure, services, and community facilities. • Improve access to financial services for housing improvement and livelihood. • Help decentralize shelter activities to strengthen capacity of local government units (LGUs) to meet their sector mandates as set out in the Local Government Code.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Part A: e-Tools for Pro-Poor Urban Upgrading • Templates were revised, condensed, programmed in various formats (Editable PDF, Word, and Excel) and uploaded in the DPUCSP website and into the DPUCSP Project Performance Monitoring System (DPPMS) • Establishment, installation, and training on the use of e-Tools of 12 ICT Kiosks (4 hosted by LGU, 6 hosted by MFI, and 2 hosted by HUDCC Regional Office in partnership with Private Sector)
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Part B: e-Tools for Sustainable Shelter and Microenterprise Finance • Microfinance Availment Plan (MAP) template was simplified and converted to editable PDF. This was uploaded in the DPUCSP website and into the DPPMS to facilitate the preparation and implementation of MFIs subloans for onlending to their clients. • Enhanced Management Information System (MIS) of MFIs (Alalay sa Kaunlaran Inc. – ASKI, and First Macro Bank – FMB)

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Part C: ICT Applications for Project Development and Management • DPPMS was reprogrammed to SQL Express for web-based access and addition of relevant modules. This enabled HUDCC Regional Offices to access e-Tools and templates • HUDCC and DBP Project Management Office (PMO) Personnel, and relevant ICT Kiosk Host Staff were trained in the use of e-Tools • Enhancement of HUDCC’s GIS by providing needs assessment
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Reduced time and cost of subproject preparation and subloan application requirements (Feasibility Studies, Microfinance Availment Plans, Community Action Plans, Environmental Compliance Certificate, and Procurement Guidelines). • Improved access by urban poor household to affordable shelter and basic services through the use of various e-Tools (Household and Market Survey and the editable PDF Pag-IBIG Loan Application Form) for the determination of their need, preference, and affordability.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Accelerated provision of microenterprise and housing-related loans to urban poor communities(Web-based and Editable PDF Converted Loan Application Form) • Enhanced ability of HUDCC and DBP to monitor project progress and promptly act on areas which require corrective actions through the use of DPPMS (S-Curve) and e-Tools

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Facilitated preparation and processing of permits and licenses, land use conversion, environmental compliance certificate, and subloan application • Encouraged participation of LGUs (San Fernando, La Union and Balanga, Bataan) to undertake shelter plan activities with HUDCC and prepare Feasibility Study for their prioritized subproject

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

HOST Part A Provincial Government of Pangasinan, Pangasinan Provincial Government of Cavite/R-II Builders, Cavite HUDCC Reg. VII/Pagtambayayong Foundation Inc. (PFI), Cebu HUDCC CAR/HLURB/CREBA, Baguio City City Government of San Fernando, La Union City Government of Balanga, Bataan Part B Alalay sa Kaunlaran Inc. (ASKI), Nueva Ecija Enterprise Bank Inc. (EBI), Davao First Macro Bank (FMB), Pateros, Manila CARD Inc. Head Office, San Pablo, Laguna CARD-Rural Bank of Santo Tomas(RBST), Batangas CARD Bank Daet Branch, Camarines Norte

DATE OF INSTALLATION June 3, 2009 July 23, 2009 September 7, 2009 January 11, 2010 January 13, 2010 January 20, 2010 April 16, 2009 August 12, 2009 October 30, 2009 January 26, 2010 January 27, 2010 January 28,2010

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Provincial Government of Pangasinan Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Provincial Government of Pangasinan Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• The e-Tools and templates in the e-Haus facilitated community action planning and affordability analysis for the households in a prioritized onsite upgrading in partnership with a private developer and a microfinance institution. • The activities of the provincial government in their proposed onsite upgrading subproject was simplified with the use of various DPUCSP templates (Household and Market Survey, Feasibility Study Template, ECC requirements, and Procurement Plan).
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

Provincial Government of Cavite in Partnership with R-II Builders Perspective Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Provincial Government of Cavite in Partnership with R-II Builders Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• This e-Haus and the e-Tools helped benefit community action planning, community and estate management including the recording of dues and payments of amortizations for housing and other loans extended to the community members. • Pamayanang Maliksi’s Pag-IBIG Buyers’ Loan Application Forms Offset Printing System
• software was installed in the Provincial Housing Office and is accessible via intranet. • the offset printing system developed by the Consultants increased efficient documentation of the buyers’ loans and speed up Pag-IBIG’s takeout rate of the mortgages originated by the developer-proponent • user’s manual was provided by the Consultants for the Provincial Housing Office Administrator and his staff during the training last January
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

HUDCC Reg. VII in partnership with PFI Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

HUDCC Reg. VII in partnership with PFI Interior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• As a large housing NGO in the region, PFI ICT Kiosk made the e-Tools available to other NGOs in its network. • As an accredited developer-originator of Pag-IBIG, the eHaus helped improve their financial online transactions. • Household and Market Survey has been made accessible to urban poor community members to indicate their need for housing.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

HUDCC Reg. I and CAR in partnership with HLURB and CREBA Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

HUDCC Reg. I and CAR in partnership with HLURB and CREBA Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• The e-Haus helped in the implementation of SHOPC to facilitate the processing and issuance of permits, clearances, certifications, and licenses necessary for the funding and implementation of pro-poor and lowincome housing projects by the private sector developers.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

City Government of San Fernando Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

City Government of San Fernando Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Feasibility Study, ECC requirements, and Procurement Plan Templates were used to prepare development plan for the City’s proposed housing project. • Affordability analysis for city employees and other government employees is conducted with the help of the eTools and the e-Haus (Household and Market Survey and Pag-IBIG Loan Application form).

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

City Government of Balanga Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

City Government of Balanga Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• The e-Haus strengthened the City’s ongoing services and thrusts such as the “Barangay Online” and “Taxpayer’s OneStop Shop.” • The e-Haus is being used to conduct affordability analysis of community members with housing needs as the first step towards establishing the City’s housing program.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

ASKI Perspective Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

ASKI Actual Exterior and Interior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• The e-Tools accessible in the e-Haus enhanced the existing management information system of the MFI and scaled-up its housing microfinance program though the following: 1. Online Application form An online Loan Application form was developed for ASKI to accelerate the onlending of housing-related loans and microenterprise loans, thereby declogging the queue of clients applying manually at the Head Office.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Modules of the ASKI Online Application Form:  Database module—stores the applicant’s information which can be easily accessed by ASKI’s account officers.  Data entry module—electronic version of the application form.  Inquiry module—enables quick search of applicant’s information/records.  Approval module—provides the ASKI Account Officer with information on the status of a client’s loan application and compliance with ASKI’s documentation requirements.  Export module—exports data of all approved applicants in Excel format. This is the form that ASKI will use to integrate with their existing MIS application.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Screenshot of ASKI’s Electronic Loan Application Form

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

2. Produced an audio-visual presentation (AVP) to further promote ASKI’s housing program entitled “Alay sa Pabahay Program” (APP) in the Central Luzon region of the Philippines since November 2006 with DPUCSP financing. The program covers five cities and two municipalities in Nueva Ecija, and the provinces of Bulacan, Aurora, and Tarlac.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Enterprise Bank Inc. Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Enterprise Bank Inc. Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

•Strengthen the capacity of the Account Officers (AOs) to monitor and identify qualified clients for housing loans using their set criteria. The e-Haus helped AOs to easily identify the clients eligible for home improvement loans and advise them during center meetings. This resulted to an increase in the number of clients availing of home improvement loans. The Davao branch serves more than 7,600 clients, many of which are potential borrowers from the housing microfinance program.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

FMB Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

FMB Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• The e-Tools accessed through the e-Haus strengthened the capacity of the bank to conduct assessment of the community profile, loan processing, approval, and monitoring. • Converted First Macro Bank Loan Application Forms into editable PDF  Customer Information Sheet  Report of Inspection and Credit Investigation  Unlad Loan Application form
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

CARD MRI Head Office Perspective Interior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

CARD MRI Head Office Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• The e-Tools accessed through the e-Haus facilitated the development of the MFI’s proposed subproject on employee housing, especially the marketing and preparation of the feasibility study.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

CARD - RBST Perspective Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

CARD - RBST Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

CARD Bank Daet Perspective Interior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

CARD Bank Daet Branch Interior and Exterior

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

1. DPUCSP Templates
            

Completeness Checklist (FS) for DBP Completeness Checklist (FS) for LGU Completeness Checklist (FS) for MFI Completeness Checklist (FS) for NGO Completeness Checklist (FS) for Private Developers Feasibility Study for LGUs Feasibility Study for NGOs Feasibility Study for Private Developers Microfinance Availment Plan Preliminary Subproject Appraisal Form Monthly Monitoring Report for ICT Kiosk Host Household and Market Survey Instrument ICT Kiosk Host Appraisal Form
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

2. Pag-IBIG Loan Application Form The deviced Pag-IBIG housing loan application form allows the user to take a digital photo of the applicant using the webcam provided under the TA and attach the picture to the form. Also, The application form can be printed in the e-Haus for immediate submission to Pag-IBIG.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

1. DPPMS was converted to a web-based application using MS SQL Express
• a downloadable free software, which no longer required the VPN technology previously used to access the system • ability to export all reports in different formats such as Microsoft Word, Microsoft Excel, PDF format, Crystal report, and rich-text format • storing electronic copies of reports and templates in the users’ local hard drive or any external storage device for data archiving

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

2. Development of the S-Curve and the Engineering Accomplishment Report modules

DPPMS Generated S-Curve

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Development of the Tools and Templates module and its security feature

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Enhancement of HUDCC’s GIS by providing needs assessment A GIS facilitator was hired to assess the existing GIS of HUDCC with the objective of providing strategic directions for HUDCC in restarting, enhancing, and utilizing its existing GIS

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Summary of Issues and Actions Taken
Problems/Issues Action Taken 1. Unavailability of internet connection in the subproject After unsuccessful attempts to employ wireless site delayed the setting up of the e-Haus at the technology, an application was made by the private Pamayanang Maliksi in Cavite. developer with the internet provider Smart for the use of a satellite disk technology which finally resulted in the installation of the internet connection and eventually the e-Haus at the subproject site. 2. Initial lack of understanding on the use, value added The Consultants met with the Executive Director and key features and/or benefits of the e-Haus to the host officers of ASKI, the first of the 3 MFIs to agree to MFI’s operations. participate in the TA, to identify customized ICT applications or e-Tools to be accessed through the eHaus to increase the client base and reduce the transaction costs of their housing microfinance operations. 3. Some of the candidate ICT kiosks identified and The Consultants worked closely with HUDCC to identify approved by the EAs, HUDCC and DBP, decided not to and pursue replacement operators or hosts for the host or had concerns related to the processing of their proposed ICT kiosks. subprojects under DPUCSP.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Summary of Issues and Actions Taken
Problems/Issues 4. Cost-sharing issue prevented Pag-IBIG Region VII from jointly hosting a kiosk with HUDCC Regional Office as originally planned. 5. The decision of the DBP Management Committee not to host any kiosk came too close to the Consultants’ contract completion date. 6. The development and pilot testing of the online application form for the MFI pilot e-Haus host, ASKI, was hampered by several modifications on the form and restrictions on the part of the MFI’s web hosting company in the absence of a dedicated server. Action Taken The Pagtambayayong Foundation Incorporated, a Cebu-based housing NGO, replaced Pag-IBIG Region VII as the e-Haus partner of HUDCC Region VII. HUDCC, with assistance from the Consultants, identified replacement candidates for the kiosks to be hosted originally by DBP and requested ADB’s approval to extend the TA. The Consultants recommended that ASKI acquire a dedicated server in order for the customized website to be uploaded and for the application to be fully online. The acquisition of a dedicated server for this purpose was eventually done by the MFI toward the latter part of the TA since they recognized the benefits of the e-Tools being developed to their housing microfinance program. The Consultants revised the digital template to conform with the new version of the form.

7. The loan application form of Pag-IBIG was unexpectedly revised after it had been converted into a digital template and uploaded to the DPUCSP website by the Consultants.

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• A Memorandum of Agreement was executed between host, HUDCC, and DBP, covering responsibilities of hosts within the three (3) year locked in period, and naming HUDCC as the oversight agency • Monthly Monitoring report template was provided to each host for submission to HUDCC reporting the utilization and any problem encountered in the Kiosk • 3 year warranty on Desktop Computers
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Each ICT Kiosk Host submitted a Business Plan that contained financial projections on expenses and revenues for its day to day operation and maintenance • LGU ICT Kiosk Hosts opted not to charge users, in general all expenses are shouldered by the LGU under its one stop shop for permits and licenses

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Trainings
• Periodic training on the use of the DPPMS was conducted for the PMOs of HUDCC and DBP • One-on-one training was given to HUDCC IT Personnel for the DPPMS database administration • Workshops were conducted for each ICT Kiosk and Network Administrators, HUDCC Regional Officers, and other prospective users
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

Manuals Provided
• DPPMS User’s Manual • ASKI’s Web-based Loan Application Form • Pamayanang Maliksi’s Pag-IBIG Buyers’ Loan Application Forms Offset Printing System

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• E-tools can facilitate the preparation of requirements for loan approval and project monitoring. • E-tools can encourage more housing microfinance applications with a customized online application process for MFIs. • For the e-Tools to be appreciated, their value and net benefits to the users need to be clearly articulated. • The e-Haus must strategically fit with the vision, mission and objectives of its host LGU, shelter agency, private developer or MFI.
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Incorporate a learning and knowledge sharing phase to the TA • Pursue an effective and efficient partnership between HUDCC and CICT • Raise awareness of the government and the international donors on the potential impact of using ICT applications to meet the Millennium Development Goals • Consideration of unserved requests
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

• Convert HLURB Forms to Editable PDF format • ICT kiosk to be used for uploading of the comprehensive land use plan (CLUP) and linking it to the existing GIS to facilitate response to potential investors within the region(City Government of San Fernando, Balanga, and Pangasinan) • Developing an Alpha Listing software and its accompanying hardware requirements to HUDCC • Online application forms for EBI and CARD
April 2010
PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

April 2010

PREPARED BY GHK INTERNATIONAL UNDER ADB SUPPLEMENTARY TA 4293: PHILIPPINES CAPACITY BUILDING FOR HOUSING MICROFINANCE – PHILIPPINES: e-TOOLS FOR COMMUNITY FOCUSED URBAN POVERTY REDUCTION IN THE PHILIPPINES

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