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Well rounded Products & Services professional with 10+ year’s global experience in IT industry. Competency in planning, estimation, fulfilment, pre-sales, resourcing and vendor management. SKILLS SUMMARY Principal Advisor at Uninor (Unitech-Telenor Mobile operator in India) for Procurement & Vendor Management. Successfully managed quality-centric programs for Telenor’s middleware platform (Norway), Nemi Insurance portal (Norway), Mobile Short Codes registry for usshortcodes.com (USA), Neustar’s registry for Top Level Domains (.biz, .tel, .cn, .tw etc) (USA), Direct Supply’s healthcare procurement platform (USA), TempoSoft’s workforce management engine (France), Saber’s web migration of GDS platform for Travel (USA), Engenia’s flagship IT Project Management engine (USA), Quark products like Merchandise Manager, Catalogue Management System, Web Server Manager and License Administrator (USA). Managing on-time and within budget delivery of turnkey projects, consultancy & advisory services, multi-vendor teams, and corporate alliances under Time & Material as well as Fixed Cost contracts. Experience in business relationships, engagement management and process improvement initiatives at product / service organizations. Managing RFI, RFP and RFQ releases & responses; CXO interaction; business planning, financial budgeting and business performance reviews. Consulting & Advisory services for strategic management, PR, business and people development. Proven success in Project Management and process adoption (including Agile Scrum) across all system lifecycle stages. Collaborating with cross-cultural global teams sensitive towards CMM, SOX, ITIL, HIPAA and similar compliances. Architected service delivery & quality models for seamless project deliveries in line with standards like PMBOK & CMMI. Served corporate like Uninor (India), Telenor (Norway), Nemi ASA (Norway), NeuStar Inc. (USA), Direct Supply Inc. (USA), TempoSoft Inc (now Oracle) (France), Sabre Holdings Inc. (USA) among others. Inclusive people development skills; effective presentation skills and prudent translator of requirements.
CAREER SUMMARY Plain Group Role(s): Vertical Manager - Quality, Principal Advisor
Overlooking the products & service portfolio of Quality vertical of Plain Group. Responsible for service portfolio augmentation, management, execution and pre-sales. Authored & maintaining Plain’s Unified Test Methodology—the integrated test methodology having must have process elements prescribed in PMBOK and CMMI (Ref: http://bit.ly/95jRAP). Founder of pitkit- Plain’s integrated automated test framework based product & service (http://pitkit.plain.no). Managing pitkit service offering from concept to packaging, rollout, sales, PR and delivery. Managing strategic consultancy & advisory services to Telenor Group (including Uninor- its India venture) & Nemi ASA of Norway for their global projects (Telecom middleware & Insurance portal resp.). Architected post-fulfillment business consumption strategies for multi-vendor turnkey project setting of global scale for Telenor (Norway) & Uninor (India). Includes management of production pre-rollout Inspection, Audit, Review and 
Tests in collaboration with external and/or third party interfaces like bank, bank reconciliation agents, payment gateways, AM, AO & other such teams of Pakistan, Denmark, Sweden, Finland, Norway and India. Auditing systems & models for vendor’s delivery & business consumption at Uninor for quicker success, greater results and shorter turn-around-time. Impetus Infotech Role(s): Manager Quality, Engineering Project Manager, Process Advisor, Panelist – Resourcing
Responsible for consultancy, service delivery and engagement reviews. Accountable for engagement initiation, pre-sales, contract conversion, agile adoption, process improvement and general management with 100% contract conversion rate, 98% presales conversion rate & 97% team retention. Responsible for service delivery strategy conceptualization, planning & designing with 100% client satisfaction rate throughout. Key contributor in Testing, Engineering, Training & Recruitment groups. (Contributed towards ~12% of total workforce i.e. 125+ employees recruited across the board). Member of Steering Committee for designing the end-to-end Software Development & Management Process Model for NeuStar’s Israel BU; created Tailoring guidelines for process adoption by NeuStar Israel. Founder of Software Testing Group; founding member & member steering committee of Systems Improvement GroupAgile. Managed 0% Schedule Variance consistently as Project Manager in development & testing projects. Mentored & coached several project teams for Scrum adoption, test strategy formulation, automation and process enabled yet smart test concepts and improvisations in other engineering process areas.
Role(s): Configuration Manager, Process Auditor, Sr Test Consultant, Consultant pre-sales
Responsible for test deliveries with distributed teams; CMM compliant test process definition and management. Software Configuration Manager for Sabre’s team(s). Delivered test and process improvement services in Travel domain at Sabre’s New Product Development BU. Auditor for Systems & Processes for CMM compliance for other teams of NIIT’s Travel vertical. Trained, mentored & coached several employees in tools and processes at NIIT’s SEED (School for Employee Education & Development). Member presales team for proposal writing. Role: Test & QA Engineer
Leading the test team- executing and delivering manual and automated tests. Interaction with client & project stakeholders for requirement analysis, test strategy conceptualization and test execution coordination. Contributing in the test forums, formal trainings, coaching and mentoring for test tools, processes and standard test procedures.
Quark Media House
Role(s): Test Engineer, Process Consultant 
Tested Quark's most confidential Anti-Piracy Copy Protection & License Activation agent. Conducted manual, automated, localization, security & API tests for various Quark products. Created Use Cases for the allied projects of the system under test. Role: Lead - Technical Auditing & Test
Led a team of QA Auditors for testing XML and HTML transcripts & content auditing. Handled time-bound deliveries for clients like earthweb.com, netlib.com, InfoUSA.com and ITKnowledge.com with 99.99% content quality compliance.
TECHNOLOGY SUMMARY Platforms: Windows family, Linux family, Mac family Languages: Java, C/C++, .Net, XML Testing Tools: Selenium, Test Complete, WinRunner, QTP, Quality Centre, Silk Test Database: Oracle8i, SQL Server 2000 Domains: Telecom, ERP (Oracle), Insurance, Internet Domain Registry, Common Short Codes (Mobile), Travel, Internet / Web 2.0, License Activation, Mainframe consoles. Concepts: CMM, QMS, SCM, OOAD, Agile Scrum, PMP (PMBOK), ITIL, SOX. Aux: MS Visio, MS Project, JIRA, Bugzilla, PVCS Tracker, SVN, VSS, MS Office, SilkRadar, Eclipse. Expert Systems: TIA, cougar ERP / Middleware: Oracle Fusion Middleware stack (SOA, BPEL Process Manager, ESB, EBS etc), AIA, Oracle Apps (AP, AR, OM etc)
EMPLOYMENT Plain Group Test /QA Manager Impetus Infotech Manager Quality NIIT Technologies Systems Executive GlobalLogic Inc. Software QA Engineer Quark Media House Software Executive (QA) Innodata IsoGen JE-Quality Assurance EDUCATION MBA (Executive PGDM) (Int’l Business & Marketing) Amity Business School (2002-2005) Advanced Diploma in Software Engineering (IT Quality Mgmt) Aptech Limited (1996-00) 3rd Rank - North India; Best Student Award 1997 Bachelor of Science Gurukul Kangri University (1996-99) Dec’08 – Present Sep ’04-Dec’08 July’03 – Sept’04 Jan’03 – July’03 Dec’00 – Jan’03 May’00 – Dec’00
CERTIFICATIONS Project Management Professional (PMP) Certified Scrum Master (CSM) Introduction to CMM by SEI, CMU, USA
INDUSTRY VISIBILITY Coached teams on Agile adoption, CM, Quality concepts, Test tools and other Engineering processes. Coached start-ups on strategic positioning & building service portfolio.
Greetings reader, My heartfelt thanks for patiently reading my humble profile this far! If the above mentioned information about what I’ve been doing all these years makes you think about some opportunity on which we can collaborate then please feel free to connect. Several options -- you can send a Direct tweet @harshv2001, InMail to my LinkedIn profile, traditional Email, or a Skype message. At times pressing schedules and frequent travels make me a bit non-responsive for more than 24 hours. Hence, in case of urgent needs you can call directly at the numbers mentioned below. In case I do not pick up the call (due to meetings etc) you can leave an SMS / text on my mobile number. I guarantee a reply back within 72 hours (unless God wants otherwise).
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Regards, Harsh Vardhan