Exchange 2010 Overview

Strategic Business Challenges
“Our Sales teams need to connect with the right customers and systems while on the road ” - VP of Sales “I need to deliver secure and compliant communications tools to support a highly distributed workforce.” “I need to reduce hardware costs and operational overhead.” - IT Manager, Messaging Infrastructure

- CIO/Technology Director

Balance Needs in a Changing Workplace
Meet changing business needs Manage IT cost, complexity

Increase personal and team productivity • Simplify administration and lower costs • Collaborate with a globally distributed workforce • Prevent information leakage • Reduce communications overload • Maintain regulatory and industry compliance

What You Tell Us
Communication overload

Globally distributed customers and partners

High cost of communications

Increasing security and compliance

Exchange Server 2010
Protection and Compliance
• E-mail Archiving • Protect Communications • Advanced Security

Anywhere Access
• Manage Inbox Overload • Enhance Voice Mail • Collaborate Effectively

Flexible and Reliable
• Continuous Availability • Simplify Administration • Deployment Flexibility

Optimize for Software + Services

Protection and Compliance
Achieve increased IT governance compliance with advanced tools to protect communications and manage the infrastructure
Delivered in Exchange Server 2007

On-premises and hosted protection from virus and spam Compliance to corporate and government regulations Mobile device security and management policies
Building on these Investments in Exchange Server 2010

E-mail archiving and more powerful retention policies Automated rights management protection of e-mail Powerful multi-mailbox search UI for eDiscovery

E-mail Archiving
Better Manage Mail in an Integrated Archive While Maintaining a Familiar User Experience
Drag and drop PSTs directly into the archive….
…apply a retention policy…. …or set folders to archive automatically…

E-mail Archiving
Apply Granular Per Message and Per Folder Policies as well as Legal Hold
Policy Drop Down in Ribbon

Message expiration time in view

E-mail Archiving
Empower Compliance Officers to Conduct Multi-Mailbox Searches with Ease
New User Friendly Search

Easily Refine and Target Search

Protect Communications
Automatically Protect Messages With Centralized Rights Management Rules

Automatic Content-Based Protection: • Transport Rule action to apply RMS template to e-mail or voice mail • Support for scanning of attachments and searching of protected mail • Internet Confidential and Do Not Forward Policies available out of box • Information protection cross PC, web, and mobile device

Protect Communications
Help Users Make the Right Choices When Sending Sensitive Communication

Advanced Security
Stop Malicious Software and Spam from Entering into the Messaging Environment
Hosted Service On-Premise Software



Hub Transport Server

Mailbox Server

Client Access Server

Antivirus and anti-spam protection for Exchange Server 2010 Server Roles

Multiple scan engines throughout the corporate infrastructure Tight integration with Exchange maximizes availability and performance Easy-to-use management console provides central configuration and operation

Anywhere Access
Help manage communication overload by offering an easy to navigate, universal inbox with advanced messaging features
Delivered in Exchange Server 2007

Outlook experience on the web, phone, and mobile device Single inbox for voice mail, e-mail, and fax Increased productivity with improved calendar experience
Building on these Investments in Exchange Server 2010

Easier Inbox navigation with updated conversation view Enhanced voice mail with text preview Share free/busy calendar details with external partners

Manage Inbox Overload
Organize and Navigate with Ease Using Enhanced Conversation View and Filtering
Conversation View Filtering


Manage Inbox Overload
Help Reduce Unnecessary and Undeliverable E-Mail Through New Sender MailTips

Remove Extra Steps and E-Mail

Reduce NonDelivery Reports

Enhance Voice Mail
Quickly Triage and Take Action on Messages with Voice Mail Preview

Text Preview of Voice Mail

Audio Playback

Contextual Contact Actions

Enhance Voice Mail
Create Customized Voice Mail Menus with Personal Auto Attendant

Managing Auto Attendants

Defining a Personalized Voice Mail Menu

Collaborate Effectively
A Familiar and Rich Outlook Experience Across Clients, Devices and Platforms




Collaborate Effectively
Rich Mobile Messaging Experience with ‘Desktop Class’ Features and Functionality
Voice Mail Preview

Auto-Complete Cache

Conversation View

Collaborate Effectively
One Location for E-Mail, Instant Messages, Text Messages with a Universal Inbox

Voice Telephony

Instant Messaging SMS Text Messaging

Collaborate Effectively
Ease Collaboration by Federating Calendar Details with External Business Partners

Flexible and Reliable
Provide the flexibility needed to operate a scalable, high performing, and easy to administer messaging infrastructure
Delivered in Exchange Server 2007

Improved Installation and deployment experience High Availability through Continuous Replication Simplified management console and command line shell
Building on these Investments in Exchange Server 2010

Choice of solution delivery with addition of hosted service Single platform for High Availability and Disaster Recovery Role-based Administration and User Self-Service

Continuous Availability
Simplified Mailbox High Availability and Disaster Recovery with New Unified Platform
San Jose
Mailbox Server Recover quickly from disk and database failures

New York
Mailbox Server

Mailbox Server

Replicate databases to remote datacenter

• • • • •

Evolution of Continuous Replication technology Easier than traditional clustering to deploy and manage Allows each database to have 16 replicated copies Provides full redundancy of Exchange roles on as few as two servers Capabilities of CCR and SCR combined into one platform

Continuous Availability
Limit User Disruption During Mailbox Moves and Maintenance
E-Mail Client

Client Access Server

Users remain online while their mailboxes are moved between servers  Sending messages  Receiving messages  Accessing entire mailbox Administrators can perform migration and maintenance during regular hours

Mailbox Server 1

Mailbox Server 2

Simplify Administration
Empower Specialist Users to Perform Specific Tasks with Role-based Administration
Compliance Officer Human Resources Help Desk Staff

Conduct Mailbox Searches for Legal Discovery

Update Employee Info in Company Directory

Manage Mailbox Quotas

Simplify Administration
Lower Support Costs Through New User SelfService Options
Track the status of sent messages

Create and manage distribution groups

Deployment Flexibility
Deploy Exchange in a Fashion That Best Fits Business Needs with Choice of Delivery
On-Premises Hosted Service


Microsoft Exchange Roadmap
• • • • Optimize for Software + Services Deliver e-mail archiving solution Better protect communications Manage inbox overload


• Microsoft hosted enterprise messaging solution • Centralized, Web-based configuration and admin • Financially backed service level agreements

2008 2007

• Public Folder access in Outlook Web Access • Standby Continuous Replication (SCR) • Additional Exchange ActiveSync Policies

• Unified Messaging and more efficient collaboration • Outlook experience from desktop to mobile • Performance and scalability optimization


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