You are on page 1of 64

wk 11

11

DE–1945
DISTANCE EDUCATION

COMMON FOR M.B.A. (G)/B & F/EM/HM/IB/T/PM/HRM/
RM/LM/TM/CM/MM/FM/SM/CS/P & OM DEGREE
EXAMINATION, MAY 2015.
First Semester
MANAGEMENT – PRINCIPLES AND PRACTICES
(2013-14 Academic year and 2014 Calendar year onwards)
Time : Three hours

Maximum : 100 marks

SECTION A — (5  8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1.

Discuss the importance of management.

÷©»õsø©°ß •UQ¯zxÁzøu ÂÁõv.
2.

What are the various types of decisions?

•iöÁkzu¼ß £À÷ÁÖ ÁøPPÒ ¯õøÁ?
3.

Briefly explain the theories of organisation.

Aø©¨¤ß ÷Põm£õkPøÍ _¸UP©õP ÂÍUSP.
4.

What is delegation? Discuss its elements.

J¨£øhÄ GßÓõÀ GßÚ? Auß EmTÖPøÍ ÂÁ›.
5.

What are the characteristics of a good communication
system?

J¸ |À» uPÁÀ öuõhº¦ •øÓ°ß C¯À¦PÒ ¯õøÁ?

Wk 11
6.

Bring out the importance of motivation.

ö\¯¿UP©Îzu¼ß •UQ¯zxÁzøu öÁÎUöPõnºP.
7.

Define co-ordination. What are its types?

J¸•P¨£kzxuÀ – Áøμ¯ÖUP. Auß ÁøPPÒ ¯õøÁ?
8.

Write a descriptive note on ‘‘Benchmarking’’.

{ÖÁÚzvÀ ""uμ{ø» AÍÃk'' SÔzx ÂÍUP SÔ¨¦ ÁøμP.
SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9.

Describe the 14 general principles of management given
by Henri Fayol.

öíßÔ ÷£õ¯¼ß ÷©»õsø©°ß 14 ö£õx uzxÁ[PøÍ
ÂÁ›UP.
10.

Discuss the various steps involved in decision making
process.

•iöÁkzu¼À EÒÍh[Q¯ £À÷ÁÖ £i{ø»PøÍ ÂÁõv.
11.

Explain the main types of organisation.

Aø©¨¤ß •UQ¯ ÁøPPøÍ ÂÍUSP.
12.

Discuss the factors
decentralisation.

determining

the

degree

of

£μÁ»õUSu¼ß AÍÂøÚ wº©õÛUQßÓ PõμoPøÍ ÂÁ›.
13.

Enumerate the various techniques of control.

Pmk¨£õmiß £À÷ÁÖ ~m£[PøÍ ÂÁ›UPÄ®.
2

DE–1945

Wk 11
14.

Explain the different kinds of leadership styles.

uø»ø©°ß £À÷ÁÖ ÁøP¯õÚ £õoPøÍ ÂÍUSP.
15.

Elucidate the fundamental principles of TQM.

ö©õzu uμ
ÂÍUSP.

÷©»õsø©°ß

Ai¨£øh

öPõÒøPPøÍ

————————

3

DE–1945

AvPõμzvß £À÷ÁÖ ÁøPPøÍ ÂÍUSP. {ÖÁÚ |hzøu°¯¼ß ÷|õUP[PøÍ ÂÁ›.A. 1. What are {ÖÁÚ |õPŸP® – Áøμ¯Ö. Define learning. Explain the different types of power. 6. Auß C¯À¦PÒ ¯õøÁ? its . Define organisational characteristics? culture.Ws9 12 DE–1946 DISTANCE EDUCATION Common for M. Briefly explain the conflict process. Discuss the objectives of OB. •μs£õmk |øh•øÓø¯ _¸UP©õP ÂÍUSP. First Semester ORGANISATIONAL BEHAVIOUR (2013-14 Academic Year and 2014 Calender Year onwards) Time : Three hours Maximum : 100 marks SECTION A — (5  8 = 40 marks) Answer any FIVE questions. What are the reasons for formation of group? SÊ E¸ÁõUPzvØPõÚ Põμn[PÒ ¯õøÁ? 4. 2. 5. What are its characteristics? PØÓÀ – Áøμ¯Ö. Auß C¯À¦PÒ ¯õøÁ? 3.B. All questions carry equal marks. (G)/(B & F)/EM/HM/IB/T/PM/HRM/RM/ LM/TM/CM/MM/FM/SM/CS/P & OM DEGREE EXAMINATION MAY 2015.

All questions carry equal marks. SÊUPÎß £À÷ÁÖ ÁøPPøÍ ÂÁ›. 11. ÷©®£õmkU SÖURmk ~m£[PøÍ SECTION B — (4  15 = 60 marks) Answer any FOUR questions. ———————— 2 DE–1946 . Discuss in detail. 10. Discuss the various causes of stress. Describe the important determinants of personality.Ws9 7. 8. {ÖÁÚ |hzøu°¯¼ß £À÷ÁÖ AqS•øÓPøÍ ÂÍUSP. 12. £o¯ÊzuzvØPõÚ £À÷ÁÖ Põμn[PøÍ ÂÁ›. Write a descriptive note on ‘‘Johari Windows’’. BÐø©ø¯ wº©õÛUS® •UQ¯ PõμoPøÍ ÂÁ›UP. Aø©¨¦\õº¢u ©õØÓ[PøÍ HØ£kzxQÓ Em¦Ó ©ØÖ® öÁΨ¦ÓU PõμoPøÍ Â›ÁõP ÂÍUPÄ®. Explain the various approaches to OB. 13. £À÷ÁÖ {ÖÁÚ _¸UP©õP ÂÁ›. the internal and external factors influencing change. {ÖÁÚ Aμ]¯À £ØÔ }º AÔÁÚ ¯õx? AÁØøÓ uºUS® •øÓPøÍ ÂÁ›. Explain the different types of organisational culture. 15. What do you mean by organisational politics? Discuss the measures to avoid organisational politics. Enumerate the various types of groups. 14. {ÖÁÚ |õPŸPzvß £À÷ÁÖ ÁøPPøÍ ÂÍUSP. Briefly discuss the different OD intervention techniques. 9. ‘‘÷áõí› áßÚÀPÒ’’ £ØÔ ÂÍUP©õÚ SÔ¨¦ ÁøμP.

÷©»õsø©¨ ö£õ¸Íõuõμzvß Áøμ¯øÓø¯ ÂÍUSP. Põ¨ – hU»ì GߣÁ›ß EØ£zv ö\¯À£õmk ÷Põm£õmøh ÂÍUSP. 1.B. Bring out the role of factors of production in production. 2. 5. Explain different types of demand. All questions carry equal marks. Explain the cobb-douglas production function.ws 19 13 DE–1947 DISTANCE EDUCATION Common For M. MAY 2015. 3.A. What are the determinants of supply? AΨø£ {ºn°US® PõμoPÒ ¯õøÁ? 4. Explain the scope of managerial economics. . ÷uøÁ°ß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.(G)/B & F/ EM/HM/IB/T/PM/HRM/RM/LM/TM/CM/MM/ FM/SM/CS/P & OM DEGREE EXAMINATION. First Semester MANAGERIAL ECONOMICS (2013–14 Academic Year & 2014 Calendar Year onwards) Time : Three hours Maximum : 100 marks SECTION A — (5  8 = 40 marks) Answer any FIVE questions. EØ£zv°À EØ£zv PõμoPÎß £[QøÚ ÂÍUSP.

10.ws19 6. \›\©ß £Szuõ´Âß SøÓ£õkPøÍ ÂÍUSP. SECTION B — (4  15 = 60 marks) Answer any FOUR questions. Explain the relationship between managerial economics and other disciplines. (A) Fk¸Ä® Âø» (B) Pøh¢öukUS® Âø» 7. 2 DE–1947 . ÷uøÁø¯ {ºn°US® PõμoPÒ Explain different types of elasticity of demand. What are the factors which affecting demand for a product? J¸ ö£õ¸ÐUPõÚ ¯õøÁ? 11. What are the aims of profit policy? C»õ£U öPõÒøP°ß ÷|õUP[PÒ ¯õøÁ? 8. ÷©»õsø©¨ ö£õ¸Î¯¾US® ©ØÓ C¯ÀPÐUS® EÒÍ öuõhº¤øÚ ÂÍUSP. ÷uøÁ ö|QÌa]°ß £À÷ÁÖ ÁøPPøÍ ÂÍUSP. All questions carry equal marks. Explain the limitations of Break –even analysis. Write a short note on (a) Penetrative pricing (b) Skimming pricing. 9. ]Ö SÔ¨¦ ÁøμP.

ws19

12.

Discuss different types of cost.

ö\»ÃÚ[PÎß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.
13.

Analyse the important cost control techniques.

ö\»Ä Pmk¨£õmk ÁÈ •øÓPøÍ B´P.
14.

How price and output are determined under monopolistic
competition?

•ØÖ›ø© ÷£õmi°À Âø» ©ØÖ® EØ£zv GÆÁõÖ
wº©õÛUP¨£kQÓx?
15.

Describe the approaches to profit forecasting.

C»õ£ •ß vmhªh¼À EÒÍ AqS•øÓø¯ ÂÍUSP.
———————

3

DE–1947

14

DE–1948
DISTANCE EDUCATION
Common for M.B.A./G/B & F/EM/IB/PM/T/HRM/RM/
HM/LM/TM/CM/MM/FM/P & OM/CS/SM DEGREE
EXAMINATION, MAY 2015.
First Semester
QUANTITATIVE TECHNIQUES

(2013-14 academic year and 2014 calendar year onwards)
Time : Three hours

Maximum : 100 marks

SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.
1.

What are linear functions? Comment on the slope of
linear functions.

÷|º÷Põmk \õº¦ GßÓõÀ GßÚ? Auß \õ´Ä Gߣx ¯õx?
2.

An animal feed company must produce 200 kg of a
mixture consisting of ingredients x1 and x2 daily. x1
costs Rs. 3 per kg and x2 Rs. 8 per kg. No more than
80 kg of x1 can be used and atleast 60 kg of x2 must be
used. Formulate a Linear Programming model to
minimize the cost.

vÚ® 200 Q.Q. »[SPÎß wÁÚ® EØ£zv ö\´²®
P®ö£Û°À P»¨¦z wÁÚ® ö\´ÁuØSz ÷uøÁ¯õÚ
ö£õ¸mPøÍ x1 ©ØÖ® x2 GßP. x1 GßÓ J¸ Q.Q.
ö£õ¸Îß Âø» ¹. 3 ©ØÖ® x2 GßÓ ö£õ¸Îß 1 Q.Q.
Âø» ¹. 8. x1 GßÓ ö£õ¸øÍ 80 Q÷»õÂØS ÷©À
E£÷¯õP¨£kzuõ©¾® x2 GßÓ ö£õ¸øÍ SøÓ¢u£m\©õP
60 Q÷»õ E£÷¯õP¨£kzv²® LPP&ß SøÓ¢u£m\ Âø»ø¯
Aø©UPÄ®.

3.

Solve graphically :
Maximize : z  60x1  40 x2

Subject to :
2x1  x 2  60
x1  25
x 2  35
x1 , x 2  0.

Áøμ£hzvß ‰»® wºUP :
«¨ö£›¯uõUS z  60x1  40 x2
Pmk¨£õkPÒ :
2x1  x 2  60
x1  25
x 2  35
x1 , x 2  0.
4.

Obtain the initial basic feasible solution for the following
transportation by lowest cost entry method.
Destinations
Origin

A

B

C

D

Supply

1

1

5

3

3

34

2

3

3

1

2

15

3

0

2

2

3

12

4

2

7

2

4

19

Demand – 21 25 17 17

80

2

DE–1948

What is the chance of his getting atleast one post? J¸ ÷£õmi¯õͺ ‰ßÖ £uÂPÐUPõÚ ÷|º•P ÷uºÄUS öu›Ä ö\´¯¨£mkÒÍõº. Cμshõ® £uÂUS 4 ÷£õmi¯õͺPÒ ©ØÖ® ‰ßÓõ® £uÂUS 2 ÷£õmi¯õͺPÒ EÒÍÚº. •u»õ® £uÂUS 3 ÷£õmi¯õͺPÒ.RÌPsh ÷£õUSÁμzx PnUQØS SøÓ¢u ö\»Ä ~øÇÄ •øÓ¨£i B쮣 \õzv¯ wºÄ PõsP. for the second post there are 4 candidates and for the third post there are 2 candidates. 3 DE–1948 . What are the different types of empirical models of production functions? Explain it. ö\´•øÓ°»õÚ (A) AÝ£Ázv»õÚ EØ£zv \õº¦PÎß öÁÆ÷ÁÖ ÁøPPÒ ¯õøÁ? ÂÁ›. ¦Ó¨£k® Ch® EØ£zv A B C D 1 – 1 5 3 3 34 2 – 3 3 1 2 15 3 – 0 2 2 3 12 4 – 2 7 2 4 19 – 21 25 17 17 80 ÷uøÁ 5. ÷\¸ªh® A candidate is selected for interview for three post for the first post there are 3 candidates. SøÓ¢u£m\® J¸ £u¯õÁx Qøh¨£uØPõÚ Áõ´¨¦ GÆÁÍÄ? 6.

Find the starting solution by using Vogel’s approximation method for the following : To P From Q R S Available A 10 20 10 8 10 B 12 10 13 9 20 C 12 7 10 10 30 D 15 8 2 0 40 E 4 10 7 20 50 Required 60 60 20 10 ÷ÁõP¼ß \μõ\› •øÓø¯¨ £¯ß£kzv ¤ßÁ¸ÁÚÁØÖUS •ußø© wºøÁ PõsP. 4 DE–1948 . Explain about decision tree analysis.7. •iöÁkzuÀ ©μzvß £S¨£õ´øÁ ÂÁ›. Áøμ P •uÀ Q R S øP°¸¨¦ A 10 20 10 8 10 B 12 10 13 9 20 C 12 7 10 10 30 D 15 8 2 0 40 E 4 10 7 20 50 ÷uøÁ¯õÚøÁ 60 60 20 10 8.

9. (a) Explain the importance of O. Solve the following using simplex method. Maximize z  10x  12 y Subject to 2x  y  60 3x  4 y  120 x . 11. in modern business management.SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions.R. 5 DE–1948 .ß •UQ¯zxÁzøu ÂÁ›. Write down the steps of simplex method.R. y  0. ]®¨ÍUì •øÓ Põq® £iPøÍ GÊxP. y  0. (A) |ÃÚ ÁoP ÷©»õsø©°À O. 10. (b) Derive the elasticity of demand and also the maxima and minima function. (B) ÷uøÁ «m] £ØÔ ÂÁ› ©ØÖ® J¸ \õº¤ß Ea\[PÒ ©ØÖ® xa\[PøÍ ÂÍUSP. RÌUPshÁØøÓ C¯Ø÷£õUS •øÓ¨£i wºUP ªøP¨£kzxP z  10x  12 y {£¢uøÚPÒ 2x  y  60 3x  4 y  120 x .

The percent defective for each machine is 1%. 0.1. You are given the following pay-off matrix. CøÁPÎß uμªÀ»õu u¯õ›¨¦ {» uzu® EØ£zv°À 1%. \õº¤øÚ Áøμ£h •øÓ°À ÁÇ[SÁøu²® ©ØÖ® Auß ÷©»õsø© •UQ¯zxÁzøu²® ÂÁ›. 0. Events States of nature A1 S1 25 S2 400 440 400 S3 650 740 750 A2 A3 –10 –125 The probabilities of a states of nature are 0. The proportion of products produced by the machines are 0. 0.22 ÂQuzvÀ EØ£zv ö\´QßÓÚ. Explain graphical representation of function and their application in management.3.12. 2% ©ØÖ® 3%.2 respectively. J¸ uμªÀ»õ u¯õ›¨¦ GkUP¨£mkÒÍx. A defective output is drawn from a day’s production. 0.22.7. Calculate the EMV and conclude which of the acts can be chosen as best. A company uses 3 machines A. 2% and 3% of their individual output. B and C. Ax A&°ÚõÀ u¯õ›UP¨£mhx GߣuØPõÚ {PÌuPÄ GßÚ? 14. What is probability that it was not produced by A? A.3. 6 DE–1948 .48 and 0. B ©ØÖ® C •øÓ÷¯ ö©õzuzvÀ 0. 13.48 ©ØÖ® 0.

0.2 BS® Gvº£õºzu ©v¨§v¯zøu Psk¤izx G¢u |hÁiUøP \›¯õÚx GÚ Psk¤iUPÄ®. Present criteria for decision making under uncertainty. 15.1.7 ©ØÖ® 0. {a\¯©ØÓ {ø»°À wºÄ Põq® •øÓPøÍ ÂÍUSP.RÌPõq® ©v¨§v¯ AmhÁøn°ß£i |hÁiUøPPÒ `Ì{ø»PÒ A1 A2 A3 S1 25 S2 400 440 400 S3 650 740 750 –10 –125 `Ì{ø»PÎß {PÌuPÄ •øÓ÷¯ 0. ———————— 7 DE–1948 .

MAY 2015. What is meant by ratio analysis? What are its limitations? ÂQu[PøÍ B´Ä SøÓ£õkPÒ ¯õøÁ? ö\´uÀ GßÓõÀ GßÚ? Auß .A. (G)/B & F/EM/HM/IB/T/PM/HRM/ RM/LM/TM/CM/MM/FM/SM/CS/P & OM DEGREE EXAMINATION.B. Explain the different kinds of errors. PnUQ¯À uPÁÀPøͨ £¯ß£kzx÷ÁõºPÒ AÁºPÐUPõÚ ÷uøÁPøÍ _¸UP©õP ÂÍUSP. Briefly explain the users and their need for accounting information. First Semester FINANCIAL AND MANAGEMENT ACCOUNTING (2013–14 Academic year and 2014 calendar year onwards) Time : Three hours Maximum : 100 marks PART A — (5 × 8 = 40 marks) Answer any FIVE questions. 1.WK 4 15 DE–1949 DISTANCE EDUCATION Common for M. 2. ¤øÇPÎß ÁøPPøÍ ÂÍUSP. 4. ©ØÖ® What are the advantages of double entry system? Cμmøh¨ £vÄ •øÓ°ß |ßø©PÒ ¯õøÁ? 3.

WK 4 5. 300 20 Sold goods to Sukumar Rs.000 from Shankar debited to his account.000 5 Sold goods to Saravanan Rs. 1. 600 14 £õºzv£Ûhª¸¢x \μUS Áõ[Q¯x ¹. 1. 300 20 _S©õ¸US \μUS ÂØÓx ¹. 2013 ©õºa 1 £õ»õÂhª¸¢x \μUS Áõ[Q¯x ¹. 1. 2013 March 1 Purchased goods from Bala Rs.000 2 Sold goods to Senthil Rs.500. Enter the following transactions in proper subsidiary books. 700 8 Sold goods to Senthil Rs. Rectify the following errors which are located in the books of Mr. 2. 500 10 Purchased goods from Elagovan Rs. (b) Received Rs. 1. 1. 500 10 CÍ[÷PõÁÛhª¸¢x \μUS Áõ[Q¯x ¹. 600 6.000 3 Goods purchased from Durai Rs. 600 RÌPõq® |hÁiUøPPøÍ E›¯ xøn HkPÎÀ £vÄ ö\´P. Ganesh. 2. 2. 600 14 Purchased goods from Parthiban Rs. 700 8 ö\¢v¾US \μUS ÂØÓx ¹.000 5 \μÁnÝUS \μUS ÂØÓx ¹.000 2 ö\¢v¾US \μUS ÂØÓx ¹. 2 DE–1949 . (a) The purchases return book overcast by Rs.000 3 xøμ°hª¸¢x \μUS Áõ[Q¯x ¹.

50.500 AvP©õPU (B) \[P›hª¸¢x ö£ØÓ öμõUP® ¹. P÷nì GߣÁ›ß HkPÎÀ RÌPõq® ¤øÇPøÍz v¸zxP.000 3rd year 30.000 AÁº PnUQÀ £ØÖ øÁUP¨£mkÒÍx. 1. v¸. (C) ÂØ£øÚ Hmiß Tmh¨£mkÒÍx (D) ö©õzu® ¹.500 öμõUP HmiÀ £ØÖ¨ £UPzvÀ £v¯¨£mkÒÍx. 2. 1. (A) öPõÒ•uÀ v¸¨£ Tmh¨£mkÒÍx. 2. Hk ¹. BÚõÀ Ruõ PnUQÀ GkzöuÊu¨£hÂÀø».000 2nd year 20. (e) Sale of old furniture for Rs. Psk¤iUP¨£mh 1. \μUS ÂØÓx GÚ¨ £v¯¨£mkÒÍx. 1. Cost of the project Rs.000 4th year 30. 7. (E) AøÓP»ß ÂØÓx ¹. No posting was done to Geetha’s a/c. 2.WK 4 (c) The sales book undercast by Rs.000 treated as sale of goods. 1st year 5.000 3 DE–1949 . (d) Rs.000 5th year 10.500 received from Geetha was entered on the debit side of the cash book.500 SøÓÁõP RuõÂhª¸¢x ö£ØÓ öμõUP® ¹.000 Operating savings Rs. 1.000. Following are the particulars relating to a project.500.

683 0. •uÀ Á¸h® 5.826 0.000 |øh•øÓ ÷\ª¨¦ ¹.683 0. Note : Year : 1 2 3 4 5 Value : 0.751 0. öPõÒÍõ©À «m¦ (B) Ámi ÂQu® 10 \uÃu® GÚU öPõsk uÒУi «m¦ Põ»zvøÚ PnUQkP.WK 4 Calculate : (a) Pay-back period ignoring interest factor and (b) Discount pay-back period taking into account interest factor at 10%.621 4 DE–1949 .909 0.000 Cμshõ® Á¸h® 20.826 0.000 I¢uõ® Á¸h® 10. £μ[PÒ ¤ßÁ¸©õÖ vmhzvß AhUPÂø» ¹.909 0.621 J¸ vmhzvØPõÚ öPõkUP¨£mkÒÍx.000 ‰ßÓõ® Á¸h® 30.000 |õßPõ® Á¸h® 30.000 (A) Ámi ÂQuzvøÚ PnUQÀ Põ»zvøÚ Psk¤i. 50. SÔ¨¦ : Bsk : 1 2 3 4 5 ©v¨¦ : 0.751 0.

(•¢øu¯ i\®£º ©õuzøu²® ÷\ºzx).WK 4 8. Sales (units) January 8000 February 9000 March 10000 April 12000 May 13000 June 14000 July 16000 Closing stock at the end of each month is to be maintained at 25% of the sales of next month. 5 DE–1949 . ÂØ£øÚ (A»SPÎÀ) áÚÁ› 8000 ¤¨μÁ› 9000 ©õºa 10000 H¨μÀ 12000 ÷© 13000 áüß 14000 áüø» 16000 JÆöÁõ¸ ©õu•® C¸¨¦ \μUPõP Akzu ©õu ÂØ£øÚ°ß 25 \uÃu® £μõ©›UP¨£k®. Calculate the number of units to be produced for the first six months in 2013. (Including previous December) 2013® Bsiß •uÀ BÖ©õu EØ£zv A»SPøÍU PnUQkP.

öμõUP Kmh £S¨£õ´Ä. 10. ÷©»õsø©U ÷ÁÖ£kzxP. 12.000 2 20. {v Kmh £S¨£õ´Ä ÷ÁÖ£kzxP. 13.) 1 15. 50.000. A firm is considering the purchase of a machine. Two machines A and B are available each costing Rs. 9.000 20. Distinguish between cash flow and fund flow statement. ÁμÄ ö\»Ä vmhzvß £À÷ÁÖ ÁøPPøÍ ÂÍUSP.000 20. Explain the different classes of budgets.000 15. 11.000 5 10. In comparing the profitability of those machines discount rate of 10% is to be used. Year Machine A cash Machine B cash inflow (Rs.000 30.000 3 25.000 5.WK 4 PART B — (4 × 15 = 60 marks) Answer any FOUR questions. {v{ø» AÔUøP £S¨£õ´Âß £À÷ÁÖ •øÓPøÍ ÂÁ›. Distinguish between financial accounting. {vU accounting and PnUQ¯¼¼¸¢x Discuss the various methods of financial statement analysis.) inflow (Rs.000 6 DE–1949 . Earnings after taxation are given below.000 4 15. management PnUQ¯ø».

826 3 0. J¸ {ÖÁÚ® C¯¢vμ® JßøÓ Áõ[P EÒÍx.000 2 20.621 7 DE–1949 . 50.000 Ãu® A ©ØÖ® B C¸UQÓx.000 3 25.909 2 0.751 4 0.000 30.000 4 15. Á› Pmi¯ ¤ß C»õ£® u쨣mkÒÍx.909 2 0. Á¸h® uØPõ» ©v¨¦ Põμo 10% uÒУi°À 1 0.000 20.826 3 0.) C¯¢vμ® B öμõUP EÒ÷|õmh® (¹.WK 4 You are also given the following data : Year PV factor @ 10% discount 1 0. C»õ£zøu J¨¤k®ö£õÊx uÒУi ÂQu® 10% GÚU öPõÒP.000 15. Á¸h® C¯¢vμ® A öμõUP EÒ÷|õmh® (¹. JÆöÁõßÖ® ¹.751 4 0.000 5.) 1 15.621 Evaluate the projects using (a) The net present value (b) Average rate of return.683 5 0.683 5 0.000 ÷©¾® ö\´vPÒ u쨣mkÒÍÚ.000 20.000 5 10.

3.000 2. Purchases Rs. 500 (c) Prepaid insurance Rs.10.00.000 Sundry creditors 14.000 Rent 500 Insurance premium 2.000 Salaries 10.3.500 Provision for doubtful debts 500 Drawings 2. Debit Credit Rs.60.000 Prepare the final accounts. 14. The following is the trial balance of Bharathi as on 31.000 Stock on 1.4.2012. 8 DE–1949 . 15.2011 20.000 Capital 35.500 Sundry debtors 10.2012 Rs.000 Buildings 50.000 2.000 Cash 5.000 Sales 1. 5. 1.10.000 (b) Rent outstanding Rs.000 Wages 10.000 Adjustments : (a) Stock on 31.WK 4 C¯¢vμzøu RÌPsh •øÓPÎÀ ©v¨¤kP. (A) {Pμ uØPõ» ©v¨¦ •øÓ (B) \μõ\› Á¸©õÚ ÂQu •øÓ. 500 (d) Depreciation on building Rs.

00. 9 DE–1949 .10.3.000 14.000 £Ø£» PhÚõÎPÒ 35. 500 (D) Pmi¯ ÷u´©õÚ® ¹.2011À \μUQ¸¨¦ 20.2012 u¯õ›UP¨£mh C¸¨¦a ÷\õuøÚ £mi¯À BS®. AßÖ ¹.000 Pmih® 50.000 ÁõhøP 500 2.4.000 \›UPmkuÀPÒ : (A) 31. £ØÖ ÁμÄ ¹.000 T¼ 10.000 ÂØ£øÚ 1. 500 (C) •ßTmi ö\¾zv¯ Põ¨¥mk Pmhn® ¹. 15.2012–À \μUQ¸¨¦ ¹.000 öμõUP® 5.3.500 £Ø£» PhÜ¢÷uõº 10.000 2.60.500 Põ¨¥mk •øÚ©® 500 I¯UPhß JxUS Gk¨¦ 2.000 Bsk CÖvU PnUQøÚ u¯õ›UPÄ®.10.WK 4 R÷Ç öPõkUP¨£mkÒÍx £õμv°ß 31.000 (B) öPõk£h÷Ási¯ ÁõhøP ¹.000 öPõÒ•uÀ 1.000 \®£Í® 10. 1. 5.000 ‰»uÚ® 2.

8 £[SuõμºPÎß {Pμ ö£Ö©õÚzvØS {ø»a ö\õzxUPÒ 0. 2. prepare the balance sheet of a company.8 Reserves and surplus to capital 0.5 •u¼À Põ¨¦ ©ØÖ® E£› }sh Põ» PhßPÒ ¹. 15.5 |øh•øÓ ÂQu® 1.000 RÌPsh ÂÁμ[Pμ¸¢x J¸ {Ö©zvß C¸¨¦ {ø»U SÔ¨¤øÚ u¯õº ö\´P.WK 4 15.5 }º© ÂQu® {Pμ |øh•øÓ ÂQu® ¹. 30.000 Stock turn over ratio 6 times (Cost of sales/closing stock) Gross profit ratio 20% Fixed assets turnover ratio 2 times (cost of sales) Debtors turnover ratio 2 times Fixed assets to shareholder’s networth 0. 15.5 Liquid ratio 1.5 Long term loans Rs.000 \μUQ¸¨¦ _ÇØ] ÂQu® 6 •øÓPÒ (ÂØ£øÚ°ß AhUP®/CÖv \μUQ¸¨¦) 20% ö©õzu C»õ£ ÂQu® {ø»a ö\õzxUPÒ ÂØ£øÚ ÂQu® 2 •øÓPÒ (ÂØ£øÚ°ß AhUP®) PhÚõÎPÒ _ÇØ] ÂQu® 2 •øÓPÒ 0.000 ——————— 10 DE–1949 . Current ratio 2. 30.5 Net working capital Rs. From the following information.

Ai¨£øh B´Ä ©ØÖ® £¯ß£õmk B´Ä – ÷ÁÖ£kzxP. 3. Write short notes on : (a) Sampling error and (b) Non-Sampling error. Distinguish between pure research and applied research. "A problem well stated is half solved" – Comment. (G) (B & F / EM / HM / IB / T / PM / HRM / RM / LM / TM / CM / MM / FM / SM / CS / P & OM) DEGREE EXAMINATION. ""\›¯õÚ B´Ä ]UPø»z ÷uºÄ ö\´uõ÷» £õv B´Ä •i¢ux GÚU öPõÒÍ»õ®'' – ÂÍUPÄ®. All questions carry equal marks. What are the characteristics of a good hypothesis? J¸ |À» P¸x÷PõÎß C¯À¦PÒ ¯õøÁ? 4. 2. 1. MAY 2015. Second Semester RESEARCH METHODS (2013 – 14 Academic Year and 2014 Calendar Year Onwards) Time : Three hours Maximum : 100 marks SECTION A — (5  8 = 40 marks) Answer any FIVE questions. .B.A.sp3 21 DE–1950 DISTANCE EDUCATION COMMON FOR M.

Define the term schedule. J¸ B´Äa ]UPø» öu›Ä ö\´²® •ß¦ {øÚÂØöPõÒÍ ÷Ási¯ PõμoPøÍ ÂÁ›UP. What are the various types of schedule? AmhÁøÚ GßÓ £uzvøÚ Áøμ¯Ö. \‰P AÔ¯À B´Âß £¯ß£õkPøÍ ÂÁ›.sp3 ]Ö SÔ¨¦ ÁøμP : (A) ©õv›U TÖ \õº¢u ¤øÇ ©ØÖ® (B) ©õv›U TÖ \õμõ¨¤øÇ. Discuss the uses of social science research. What are the principles of tabulation of data? uμÄPøÍ AmhÁøn¨£kzx® ÷£õx ¤ß£ØÓ ÷Ási¯ Âv•øÓPÒ ¯õøÁ? 8. All questions carry equal marks. 6. 10. Discuss the various sources of secondary data. Discuss the chief characteristics of a good research report. 9. J¸ |À» B´Ä AÔUøP°ß •UQ¯ C¯À¦PøÍ ÂÁ›. 2 DE–1950 . AmhÁøÚ°ß £À÷ÁÖ ÁøPPÒ ¯õøÁ? 7. SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions. Cμshõ® {ø»z uμÄPÐUPõÚ £À÷ÁÖ ‰»[PøÍ ÂÁ›. 5. Describe the factors to be considered while selecting a research problem.

Explain the steps involved in drafting a research report. Discuss the various types of interview. B´Ä AÔUøPø¯z £i{ø»PøÍ ÂÁ›UP. 13. Define the term Questionnaire. Describe the process of interpretation of test results. ©õv›U Po¨¦ •øÓ°ß £À÷ÁÖ ÁøPPøÍ ÂÍUSP. •iÄPøÍ ÂÍUP® AÎzu¼ß ö\¯À•øÓ°øÚ ÂÁ›UP. Explain the various methods of sampling. 12. ÷|ºPõn¼ß £À÷ÁÖ ÁøPPøÍ ÂÁ›. 15. Auß |ßø©PÒ ©ØÖ® wø©PøÍ ÂÍUSP. u¯õº ö\´ÁvÀ EÒÍh[Q¯ ––––––––––––––– 3 DE–1950 . 14. ÂÚõ {μÀ GßÓ £uzvøÚ Áøμ¯Ö.sp3 11. Explain its advantages and disadvantages.

2. (G)/ (B&F/EM/ HM/IB/T/ PM/HRM/ RM/LM/TM/CM/MM/FM/SM/CS/P&OM) DEGREE EXAMINATION. Explain the environmental threats for a business organisation. What is industrial policy? What are its objectives? öuõÈØ öPõÒøP GßÓõÀ GßÚ? Auß ÷|õUP[PÒ ¯õøÁ? 3. What is economic environment? How is it important for business? ö£õ¸Íõuõμa `Ì{ø» GßÓõÀ GßÚ? ÁoPzvÀ Ax GÆÁõÖ •UQ¯zxÁ® ö£ÖQÓx? .B. 1.A. MAY 2015 Second Semester BUSINESS ENVIRONMENT (2013 – 14 Academic Year and 2014 Calendar Year Onwards) Time : Three hours Maximum : 100 marks SECTION A — (5  8 = 40 marks) Answer any FIVE questions.Sp 6 22 DE–1951 DISTANCE EDUCATION COMMON FOR M. J¸ ÁoP {ÖÁÚzvØS Auß Â¯õ£õμa `Ǽ¾ÒÍ Aa_ÖzuÀPøÍ ÂÍUSP.

8. Point out cultural factors and explain their implications in business. 10. SECTION B — (4  15 = 60 marks) Answer any FOUR questions. 7. ~Pº÷Áõº £õxPõ¨¦ \mhzvß RÌ ¦Põº uõUPÀ ö\´²® •øÓ°øÚ SÔ¨¤kP. AÁØÔß uõUPzøu ÂÍUSP. ]Ö öuõÈÀPÒ •ß÷ÚØÓvØS C¢v¯ Aμ_ ÷©ØöPõsh £À÷ÁÖ vmh[PøÍ TÖP. Examine the factors influencing the environment of a business. Bring out the development. £s£õmk PõμoPøÍ SÔ¨¤kP. Bring out the role of world bank in global economic development.Sp 6 4. J¸ ¯õ£õμzvß `Çø» £õvUS® PõμoPøͨ £ØÔ Bμõ´P. State the various promotion schemes carried out by government of India to Promote SSI. Discuss the impact of political environment on business. 2 DE–1951 . 5. ÷©¾® ÁoPzvÀ Discuss the procedure of filing complaint under consumer protection act. E»P ö£õ¸Íõuõμ Áͺa]°À E»P Á[Q°ß £[QøÚ öÁÎUöPõnºP. 6. 9. ¯õ£õμzøu £õvUS® Aμ]¯À `ÇÀ PõμoPøÍ ÂÁõv. role of IMF in global economic E»P¨ ö£õ¸Íõuõμ Áͺa]°À \ºÁ÷u\ |õn¯ {v¯zvß £[QøÚ öÁÎUöPõnºP.

A¢{¯ •u½miß £À÷ÁÖ ÁøPPøÍ ÂÍUSP. Analyse the functions of central bank. 12. E»P©¯©õUSu¾UPõÚ Põμn[PøÍ Bμõ´P. Põº£ß uh® SøÓ¨¦UPõÚ Examine the causes for globalisation. öuõÈÀ~m£ £›©õØÓ ÷uøÁø¯ ÂÁõvUP Cx \®£¢u©õP Aμ\õ[Pzvß öPõÒøPø¯ B´Ä ö\´P. 15. Discuss the need for clean energy and reduction of carbon footprint. Explain the different kinds of foreign investment. _zu©õÚ BØÓÀ ©ØÖ® ÷uøÁ°øÚ ÂÁõvUP.Sp 6 11. Analyse the policy of the government in this regard. Discuss the need for technology transfer. ———————— 3 DE–1951 . 13. ø©¯ Á[Q°ß £oPøÍ B´Ä ö\´P. 14.

B.A. Distinguish between contract of indemnity and contract of guarantee. ÂØ£øÚ¯õÍ›ß . ÂØ£øÚz öuõøPø¯¨ ö£Óõu E›ø©PøÍ _¸UP©õP ÂÍUSP. (G)/(B&F/EM/HM/IB/T/ PM/HRM/RM/LM/TM/CM/MM/FM/SM/CS/P&OM) DEGREE EXAMINATION. MAY 2015. ©ØÖ® ö£õÖ¨¦Öv J¨£¢u® – Define bailment. What are its essential elements? J¨£øhÄ – C»UPn® u¸P. Second Semester BUSINESS LAWS (2013-14 Academic Year and 2014 Calendar Year Onwards) Time : Three hours Maximum : 100 marks SECTION A — (5  8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 3. Auß •UQ¯ A®\[PÒ ¯õøÁ? 4. 1. DmkÖv J¨£¢u® ÷ÁÖ£kzxP.Sp2 23 DE–1952 DISTANCE EDUCATION COMMON FOR M. Briefly explain the rights of an unpaid seller. What are the remedies for breach of contract? J¨£¢u «Ó¾UPõÚ {Áõμn[PÒ ¯õøÁ? 2.

6. 9. 8. 2 Phø©PÒ ©ØÖ® DE–1952 . Explain the different kinds of partners. Explain the essential elements of a valid contract. ö£õÖ¨¦PøÍ ÂÍUSP. SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions. 11. TmhõÎPÎß £À÷ÁÖ ÁøPPøÍ ÂÍUSP. J¸ ¤øn¯›ß ö£õÖ¨¦PÒ Pø»²® `Ì{ø»PøÍ ÂÁ›. Discuss the various types of life insurance policies. Describe the various modes by which an agency may be terminated. duties and liabilities of common carrier. Discuss the circumstances in which a surety is discharged from liability. •Pø©ø¯ Cμzx ö\´ÁuØPõÚ £À÷ÁÖ ÁÈ•øÓPøÍ ÂÁ›UP. 10. Explain the rights. What are the implied conditions in contract of sale? ÂØ£øÚ J¨£¢uzv¾ÒÍ EmQøh Pmh Á쮦PÒ ¯õøÁ? 7. B²Ò Põ¨¥mk £zvμzvß £À÷ÁÖ ÁøPPøÍ ÂÁ›. 12.Sp2 5. ö£õxa\μU÷PØÔ°ß E›ø©PÒ. J¸ ö\´uS J¨£¢uzvØS›¯ •UQ¯ TÖPøÍ ÂÍUSP. All questions carry equal marks. What is memorandum of association? State its contents. Aø©¨¦ •øÓ÷¯k GßÓõÀ GßÚ? Auß EÒÍhUP[PøÍU TÖP.

Enumerate the various modes of dissolution of a firm. 15. J¸ Tmk ÁõoP {ÖÁÚzøu Pø»¨£uØS›¯ £À÷ÁÖ •øÓPøÍ ÂÁ›UP.Sp2 13. 14. ––––––––––––––– 3 DE–1952 . ©õØÖ•øÓ BÁn[PÎß £s¦PÒ ©ØÖ® ÁøPPøÍ ÂÁ›. Describe the various kinds of company meetings. Discuss the features and kinds of negotiable instruments. {Ö©U Tmh[PÎß £À÷ÁÖ ÁøPPøÍ ÂÁõv.

What are the uses of decision support system? •iöÁkUP EuÄ® Aø©¨¦ •øÓ°ß £¯ßPÒ ¯õøÁ? . 2. 3. (G)/ B & F/EM/HM/IB/T/PM/HRM/RM/LM/TM/CM/MM/FM/SM/ CS/P & OM DEGREE EXAMINATION. What is system design? Explain it in detail. Explain in detail about discardable prototype. MAY 2015 Second Semester MANAGEMENT INFORMATION SYSTEM (2013–2014 Academic year and 2014 calendar year onwards) Time : Three hours Maximum : 100 marks PART A — (5  8 = 40 marks) Answer any FIVE questions. What is Data dictionary? Explain the kinds of data available in data dictionary. Aø©¨¦ E¸©õv› GßÓõÀ GßÚ? AuøÚ ÂÍUP©õP ÂÁ›.B. ¦ÒÎÂÁμ APμõv GßÓõÀ GßÚ? Av¼¾ÒÍ ¦ÒΠ£μ[PÎß ÁøPPÒ ¯õøÁ? 4. Explain the categories of Management Information system.Sp 1 24 DE–1953 DISTANCE EDUCATION COMMON FOR M. 5. 1. PȨ¦ ‰» •ß ©õv›Pøͨ £ØÔ ÂÍUP©õP ÂÁ›. ÷©»õsø© uPÁÀ Aø©¨¤ß ÁøPPøÍ ÂÍUSP.A.

Describe the prototyping.Sp 1 6. What are the various types of LAN? EÒѺ £Sv Áø»¯ø©Âß £À÷ÁÖ ÁøPPÒ ¯õøÁ? PART B — (4 × 15 = 60 marks) Answer any FOUR questions. Briefly explain the concept of E-cash and virtual checking. Explain the characteristics of Management Information System. Aø©¨¤ß Áͺa]°¾ÒÍ £À÷ÁÖ {ø»PøÍ ÂÁ›. 9. 10. ÷©»õsø© uPÁÀ Aø©¨¤ß Sn|»ßPøÍ ÂÍUSP. wø©PøͲ® ÂÁ›. Explain (a) Internet service provider (b) File transfer protocol (c) E–Mail. uPÁÀ ÁÍ[PÎß BUPUTÖPøÍ £ØÔ ÂÁ›. Discuss the components of Information Resources. 12. uPÁÀ öuõhº¤À PoÛ°ß £[QøÚ SÔ¨¤kP. 2 DE–1953 . 8. 11. Point out the role of computers in communication. advantages and disadvantages of ‰»•ß ©õv›°ß |ßø©PøͲ®. 7. Examine the different stages in system development. ªß£n® ©ØÖ® ÷uõØÓ {ø»°»õÚ \›£õº¨¦ GßÓ P¸zx¸øÁ _¸UP©õP ÂÁ›. 13.

|øh•øÓ Elaborately explain the advantages of E–commerce. 14.Sp 1 RÌPshøÁPøÍ ÂÍUSP. ªßÚq ÁoP¯¼ß |ßø©PøÍ ÂÍUP©õP ÂÁ›. Highlight the operational suggestions for marketing through Internet. 15. Cøn¯ ÁÈ \¢øu°ku¾UPõÚ B÷»õ\øÚPøÍ GkzxU PõmkP. (A) Cøn¯¨£o ÁÇ[S£Áº (B) ÷Põ¨¦ ©õØÖ |øh•øÓ (C) ªß Ag\À. ———————— 3 DE–1953 .

Second Semester HUMAN RESOURCE MANAGEMENT (2013-14 Academic Year and 2014 Calendar Year Onwards) Time : Three hours Maximum : 100 marks PART A — (5 × 8 = 40 marks) Answer any FIVE questions. Discuss the department. 2. What are the characteristics of HRM? ©ÛuÁÍ ÷©»õsø©°ß C¯À¦PÒ ¯õøÁ? 3. ©ÛuÁÍ vmhªh¼ß •UQ¯zxÁzøu ÂÍUSP.wk7 25 DE–1954 DISTANCE EDUCATION COMMON FOR MBA (G)/(B & F/EM/HM/IB/T/PM/HRM/ RM/LM/TM/CM/MM/FM/SM/CS/P & OM) DEGREE EXAMINATION. Discuss the steps involved in a job analysis. All questions carry equal marks. 4. function - oriented structure of ©Ûu ÁÍ xøÓ°ß £o \õº¢u Pmhø©¨¤øÚ ÂÁ›. 5. Explain the importance of human resource planning. What are the different types of tests? ÷uºÄPÎß £À÷ÁÖ ÁøPPÒ ¯õøÁ? HR . £o £S¨£õ´ÂÀ EÒÍh[Q¯ £i{ø»PøÍ ÂÁ›. 1. MAY 2015.

10. Discuss the various stages involved in selection process of an employee. £°Ø]°ß £À÷ÁÖ •øÓPøÍ ÂÁ›UP. ©ÛuÁÍ ÷©»õsø© SÔzu £À÷ÁÖ AqS•øÓPøÍ ÂÍUSP. 11. Discuss its objectives. Define promotion. J¸ £o¯õÍøμ ÷uº¢öukzu¼À EÒÍ £À÷ÁÖ Pmh[PøÍ ÂÁ›. All questions carry equal marks. Auß ÷|õUP[PøÍ ÂÁ›.wk7 6. 9. Describe the various methods of training. vmh® What is personnel audit? How it is conducted? £o¯õÒ uoUøP GßÓõÀ ÷©ØöPõÒͨ£kQÓx? GßÚ? Ax GÆÁõÖ PART B — (4 × 15 = 60 marks) Answer any FOUR questions. Explain the various approaches to HRM. £u E¯ºÄ Áøμ¯Ö. 2 DE–1954 . 12. Describe the various factors affecting human resource planning. 7. What are the reasons for failure of workers participation in management? ÷©»õsø©°À öuõÈ»õͺPÎß £[÷Pئ ÷uõÀ¯øhÁuØPõÚ Põμn[PÒ ¯õøÁ? 8. ©ÛuÁÍ vmhªkuø» £õvUS® £À÷ÁÖ PõμoPøÍ ÂÁ›UP.

©ÛuÁÍ uPÁÀ •øÓ°ß C»UPn® u¸P. C¢v¯õÂÀ öuõÈØ\[P C¯UPzvß Á¾USøÓÄPÒ ¯õøÁ? AÁØÔß B÷μõUQ¯©õÚ Áͺa]UPõÚ £›¢xøμPøÍz u¸P. Fv¯U öPõÒøP°ß What are the weakness of trade union movement in India? Suggest measures for its healthy growth. Define human resource information system. ©Ú{øÓÄ uμzuUP Azv¯õÁ]¯[PøÍ ÂÁ›. 14. Auß ———————— 3 DE–1954 . 15. Explain its objectives and functions. Discuss the essentials of satisfactory wage system.wk7 13. ÷|õUP[PøͲ® ©ØÖ® £oPøͲ® ÂÍUSP.

\¢øu°køP ÂÍUSP. 3. 4. ~Pº÷Áõº ÷£õUS GßÓõÀ GßÚ? uØPõ»a \¢øu°À Auß •UQ¯zxÁzøu ÂÍUSP. (G)/B & F/EM/HM/IB/T/PM/HRM/RM/ LM/TM/CM/MM/FM/SM/CS/P & OM DEGREE EXAMINATION. B´Âß ö\¯À•øÓ°øÚ _¸UP©õP Why do many new products turn out to be failure in the market? Explain. MAY 2015. £» ¦v¯ ö£õ¸mPÒ \¢øu°À Gk£hõ©À ÷uõÀ AøhÁx Hß? ÂÍUSP. Briefly explain the procedure of marketing research. What is consumer behaviour? Explain its importance in modern marketing.B. What are the special features of industrial products? öuõÈÀ ö£õ¸mPÎß ]Ó¨¤¯À¦PÒ ¯õøÁ? 2. .A. All questions carry equal marks.Ws 5 31 DE–1955 DISTANCE EDUCATION Common for M. 1. Third Semester MARKETING MANAGEMENT (2013-14 academic year and 2014 calendar year onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 × 8 = 40 marks) Answer any FIVE questions.

What is product mix? Explain the factors influencing product mix. All questions carry equal marks. ö£õ¸Ò P»øÁø¯ Explain briefly the pricing policies to be used in different stages of the life cycle of a product. 10. Discuss the factors determining the consumer behaviour. \¢øu £S¨¤ß £À÷ÁÖ •øÓPøÍ ÂÁ›UP. ÂØ£øÚ¯õ͸US •øÓ°øÚ Bμõ´P. Explain the major functions of marketing. Describe the various methods of market segmentation.Ws 5 5. ~Pº÷Áõº ÷£õUQøÚ {ºn°US® PõμoPøÍ ÂÁ›. J¸ ö£õ¸Ò B²Ò _ÇØ]°À EÒÍ £À÷ÁÖ {ø»PÎÀ £¯ß£kzu¨£k® Âø» {ºn¯U öPõÒøPPøÍ _¸UP©õP ÂÍUSP. Cøh{ø»¯õͺPÎß £À÷ÁÖ ÁøPPøÍ ÂÁ›. 7. \¢øu°ku¼ß •UQ¯ £oPøÍ ÂÍUSP. 2 DE–1955 . AÎUP¨£k® £À÷ÁÖ £°Ø] SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions. Analyse the various methods of training to salesman. 9. ö£õ¸Ò P»øÁ GßÓõÀ GßÚ? £õvUQßÓ PõμoPøÍ ÂÍUSP. 8. 6. Discuss the various types of middleman. 11.

15. Âø» {ºn¯zvß £À÷ÁÖ ÁøPPøÍ ÂÁ›UP. £À÷ÁÖ ÂØ£øÚ¨ ö£¸UP •øÓPøÍ ÂÍUSP. ———————— 3 DE–1955 . ¦v¯ ö£õ¸Ò E¸ÁõUPzvÀ EÒÍ ÂÍUPÄ®. £À÷ÁÖ {ø»PøÍ Describe the various kinds of pricing. 13. Narrate the factors influencing the selection of channels for distribution of consumer goods.Ws 5 12. ~PºÄ ö£õ¸ÒPÐUPõÚ ÁÇ[PÀ ÁÈ°øÚ ÷uº¢öukzuø» £õvUS® PõμoPøÍ ÂÁ›UPÄ®. 14. Enumerate the various stages involved in new product development. Explain the various methods of sales promotion.

/ R. All questions carry equal marks.M.M.M.M.S.R.M.B. £[SPÒ ©ØÖ® PhÜmk¨ £zvμ[PÒ – ÷ÁÖ£kzxP.M.M. State its objectives. Define financial planning. Discuss the functions of finance. Explain the different methods of calculating the cost of equity capital. 4.WK6 32 DE–1956 DISTANCE EDUCATION Common for M. \©£[S ‰»uÚ Qμ¯zøu PnUQk® £À÷ÁÖ •øÓPøÍ ÂÍUSP./C.M./I./T. 1. Distinguish between shares and debentures. MAY 2015./H./T/P./H. Auß ÷|õUP[PøÍ TÖP. 3. 2.B. {v vmhªhÀ C»UPn® u¸P.M./M.A./S./L./C. . (G)/B & F/E. {v\õº £oPøÍ ÂÁ›./P & OM DEGREE EXAMINATION.M. Third Semester FINANCIAL MANAGEMENT (2013–14 Academic year and 2014 calendar year onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 × 8 = 40 marks) Answer any FIVE questions./F.M.

What is meant by leverage? Explain its types. 7. All questions carry equal marks. Discuss in detail. 11. 12. £[Põuõ¯zvß £À÷ÁÖ ÁiÁ[PøÍ ÂÍUSP. |h¨¦ ‰»uÚzvß •UQ¯zxÁzøu öÁÎUöPõnºP. scope and objectives of financial {v ÷©»õsø©°ß £μ¨¦ ©ØÖ® ÷|õUP[PøÍ ÂÁ›UPÄ®. P¸Â BØÓÀ GßÓõÀ GßÚ? Auß ÁøPPøÍ ÂÍUSP. SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions. 6. the factors which determine the capital structure of a firm. }shPõ» {v ÷uøÁø¯ §ºzv ö\´²® £À÷ÁÖ ‰»[PÒ ¯õøÁ? AøÁ JÆöÁõßÔß |ßø©PøÍ TÖP. 9. Discuss the concept of risk-return trade off. Chº–C»õ£zußø©–¯õ£õμ »PÀ P¸zøu ÂÁõv. What is pay-back period? What are its merits and demerits? •u½k «m¦ Põ»® GßÓõÀ GßÚ? Auß |ßø©PÒ ©ØÖ® wø©PÒ ¯õøÁ? 8. Bring out the importance of working capital. 10. 2 DE–1956 . Explain the different forms of dividend.WK6 5. What are the different sources of long term finance? State the merits of each source. Narrate the management. J¸ {ÖÁÚzvß ‰»uÚ Pmhø©¨ø£ {ºn¯® ö\´²® PõμoPøÍ ÂÁ›.

Explain Modigliani-Miller's dividend policy. ———————— 3 DE–1956 . 15. ÷©õiQ¼¯õÛ ªÀ»º £[Põuõ¯U öPõÒøPø¯ ÂÍUSP. J¸ {ÖÁÚzvß |h•øÓ ‰»uÚ ÷uøÁPøÍ £õvUS® PõμoPøÍ ÂÁ›UP. ‰»uÚ ö\»Ä wº©õÚ[PøÍ ©v¨¤k® £À÷ÁÖ •øÓPøÍ ÂÍUSP. Explain the various methods of evaluating capital expenditure decisions.WK6 13. 14. Elaborate the factors influencing the working capital needs of a firm.

5. Explain the types of motivation and its application in a hospital management. 7. What do you mean by hospital planning? 2. (HM) DEGREE EXAMINATION.A. MAY 2015. Define Enterprise Resource Planning. 8.B. Describe the principles of effective direction in hospital 4.Sp 5 33 DE–1998 DISTANCE EDUCATION M. Distinguish Delegation Vs. Highlight its application in Hospital Management 3. Discuss the methods to overcome the barriers of communication with apt rationale. Third Semester PRINCIPLES OF HOSPITAL MANAGEMENT (2013–2014 Academic Year and 2014 Calendar Year onwards) Time : Three hours Maximum : 100 marks PART A — (5  8 = 40 marks) Answer any FIVE questions. Centralization. its . 6. 1. All questions carry equal marks. Discuss the concept of departmentation and its critical application in managing hospitals. Describe the ‘core competence’ and its importance in hospital management. Explain application in enhancing management effectiveness.

(b) Explain the fundamental principles to be followed in administering hospitals in an effective manner. Discuss the importance of co-ordination as a management concept and its application in managing a hospital in a successful manner. (a) Delegation of Work (b) Decentralization (c) Delegation. (b) Highlight the impact of motivation in enhancing quality of service delivered in hospitals with suitable examples. 9. 10. 13. Write a detailed note on the following topics with reference to hospital management. All questions carry equal marks. (a) Describe the role and importance of leadership in running a hospital.Sp 5 PART B — (4  15 = 60 marks) Answer any FOUR questions. 2 DE–1998 . (a) Discuss the relevance and importance of motivation theories in hospital management. (b) Highlight the different types of leadership and its merits and limitations. (a) Describe the different types of hospitals with its merits and uniqueness. 11. 12. Support your concept with illustrations.

Discuss the application of Business Process Re-engineering in the hospital management with its merits. Write a detailed note the following in the light of hospital management with live examples. 15.Sp 5 14. (a) Qualities of successful leaders (b) MBO Procedures and Applications (c) Organizational Competence ––––––––––––––– 3 DE–1998 .

Write a detailed on the voluntary standards with regard to codes and procedures in an ideal hospital. Discuss the detailed planning process involved in setting-up a multispecialty hospital. 8. What are all the standards to be adhered in setting-up centralized medical gas system? . 1. Third Semester HOSPITAL PLANNING AND DESIGNING (2013-14 Academic year and 2014 Calendar year onwards) Time : Three hours Maximum : 100 marks PART A — (5  8 = 40 marks) Answer any FIVE questions. 4. What are all the different factors to be considered in the hospital layout before setting-up different zones in a hospital? 5.A. (HM) DEGREE EXAMINATION. All questions carry equal marks. 2. Explain the factors influencing capacity utilization of a hospital with rationale. Write a note on basic facilities and standards in delivering a mortuary services. 3. Explain the Fundamental features of hospital as a system. Discuss the objective and importance of communication services among different departments in a hospital system. MAY 2015. 7. 6.wk14 34 DE–1999 DISTANCE EDUCATION M.B.

Discuss the assessment and evaluation of basic and advanced interiors and graphics while establishing a hospital set-up with its importance. 12. Describe the different classification of hospitals and its role and duties in delivering services to patients with appropriate examples. All questions carry equal marks. (b) Write a detailed note on the basic structure and key information that has to be there in an architect’s report submitted to the government for approval of a super specialty hospital. documentation and reporting procedures. 11. 9. (a) Explain the objective and importance of site selection in setting-up a hospital. (b) Highlight the procedures to be followed in the information system in acquiring various international standard certificates as a testimony of their service. Write a detailed note on the following three hospitals services : 13.wk14 PART B — (4 × 15 = 60 marks) Answer any FOUR questions. Support with live illustrations. 10. (a) Describe the basic functions and responsibilities of hospital information system. (a) Ambulance (b) Intensive Critical Care (c) Entrance Zone. 2 DE–1999 .

wk14 14. (b) Highlight the importance of administrative zones in managing and running a hospital through hazzlefree policies and procedures. ––––––––––––––– 3 DE–1999 . (a) Explain the safety and hygiene standards to be followed in disposing bio-medical waste in a hospital. 15. (b) What are all the merits and limitations of the current standards of disposal of bio-medical wastes? (a) Discuss the role of hospital facility planning manager while planning and designing the hospital services.

State the essential principles of scientific purchasing.WK6 35 DE–2000 DISTANCE EDUCATION M. What are the objectives and scope of material handling? 5.A. 8. What are the factors of purchasing to be considered in hospitals? 3. (HM) DEGREE EXAMINATION. What is inventory? What are it's types? 7. 1. Why is the location of stores is important? 6. Third Semester MATERIALS MANAGEMENT IN HOSPITALS (2013-14 Academic Year & 2014 Calendar Year onwards) Time : Three hours Maximum : 100 marks PART A — (5  8 = 40 marks) Answer any FIVE questions.B. MAY 2015. List the uses and applications of computer software packages in materials management. Why materials management is considered important in hospitals? 2. . What are the documents that are required for import of scanners for hospitals? 4. All questions carry equal marks.

———————— 2 DE–2000 . Explain the steps involved in material planning in detail. Explain the various inventory management techniques.WK6 PART B — (4 × 15 = 60 marks) Answer any FOUR questions. Describe the issues and challenges involved in import of medicine for hospitals. 15. 14. Explaining the procedure of store accounting and records maintenance. All questions carry equal marks. Classify the different types of purchasing and describe the procedure for each one of them. Explain the essence of a sound purchasing policy. 9. Explain how material handling equipments can be selected. 13. 11. 12. 10.

MAY 2015. Describe your right as patient to examine and obtain copies of medical records. 7. Fourth Semester HOSPITAL RECORDS MANAGEMENT (2013-2014 Academic Year & 2014 Calendar Year Onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 × 8 = 40 marks) Answer any FIVE questions. 1.Ws 20 41 DE–2001 DISTANCE EDUCATION M. (HM) DEGREE EXAMINATION. What is the purpose of summary sheet? . 3. What types of hospital records are suitable for conversion to an electronic format? 6.B. Enumerate the basic forms and specialized forms that are generally used in hospitals.A. All questions carry equal marks. Write notes on data collection and coding with respect to medical records. 5. What are the benefits and drawbacks of allowing patients to take case-notes away with them? 4. Explain the aspects you would ensure while designing the file cover of patient case notes. 2. What is a master patient index? 8.

(c) Advantages and disadvantages of EMR. Discuss the purpose served by medical records to various stake holders in hospitals. What pharmacy processes should be documented through records? What are the constraints involved in it? 12. 15. Write short notes on : (a) inactive medical records. What quality measures you would implement in the records of an immunization programme? 14. 10. 11. Discuss the legal issues surrounding the medical records in medico-legal cases. (b)Documentation Medical Audit Committee. Discuss the operations involved in moving current records within the hospital.Ws 20 SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions. Briefly explain the general responsibilities of various units of Medical Records Department. 9. All questions carry equal marks. ———————— 2 DE–2001 . 13.

What are the advertisements that are prohibited under Drugs and Magic Remedies (Objectionable Advertisement) Act.A. What is the eligibility for bonus and its payment in your hospital? 6. (HM) DEGREE EXAMINATION. Can you advise your hospital employees not to join trade union? Justify. MAY 2015. 3. What are the circumstances in which gratuity becomes payable to your hospital employees under the Payment of Gratuity Act.B. . 1972? 5. 7. Fourth Semester HOSPITAL RELATED LAWS (2013-2014 academic year and 2014 calendar year onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 × 8 = 40 marks) Answer any FIVE questions. 1954? 8. Critically evaluate the regulations/implementation of tobacco control. 1. ‘adulterated cosmetics’ and ‘spurious cosmetics’? 4. What is ‘misbranded cosmetics’. What constitutes medical negligence? Provide example. All questions carry equal marks. What are the objectives of Central Births and Deaths registration act 1969? 2.Ws 5 42 DE–2002 DISTANCE EDUCATION M.

(a) What are the conditions for the payment of maternity benefit under the Maternity Benefit Act. 1923 is helpful to your hospital employee? 15. Explain the regulations you would have to cover with respect of registration of pharmacists in case you want to open a pharmacy in your hospital. 1961? (b) What are the leaves to which a woman is entitled in case of miscarriage or illness arising out of pregnancy? 13. 12. All questions carry equal marks. Explain how Workmen’s Compensation Act. Explain the process for a hospital to get approval of organ transplantation under Transplantation of Human Organs act. ———————— 2 DE–2002 . 1948? What are the norms in fixation of minimum wages? 14.Ws 5 SECTION B — (4 × 15 = 60 marks) Answer any FOUR questions. How prenatal diagnostic techniques are misused and how misuses are prevented by law? 11. What are the objectives of Minimum Wages Act. 10. Explain the advantages and nutritional superiority of breast feeding and discuss the management of breast feeding. 1948. as per Pharmacy Act. 9.

B.A. Discuss the different bases for market segmentation. MAY 2015 Fourth Semester MARKETING OF HOSPITAL SERVICES (2013 – 14 Academic year & 2014 Calender Year onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 × 8 = 40 marks) Answer any FIVE questions. Discuss the role of television advertising for the promotion of hospital services. Design a suitable service product mix for a hospital. 1. 6. 7. Differentiate skimming pricing with penetration pricing with suitable examples. (HM) DEGREE EXAMINATION. 3. 8. . All questions carry equal marks. What are the characteristics of service? 2. Give a brief note on personal selling. Explain the role of CRM in hospitals. What are the factors you consider while branding a hospital service? 5.Ws 11 43 DE–2003 DISTANCE EDUCATION M. 4.

All questions carry equal marks. Design a suitable service mission statement for a 200 bedded hospital. Explain the various methods of promoting hospital services. Discuss the role of medical camps in villages. 12. 11. Discuss the various elements of service mix of a hospital. Explain how do you plan and develop a new service for a hospital located in a rural area.Ws 11 SECTION B — (4  15 = 60 marks) Answer any FOUR questions. 13. 9. Trace the necessity of servicescape in hospitals. Give a detailed note on sales promotion in the current context. 10. 14. 15. ———————— 2 DE–2003 .

A. 2. What is meant by ‘‘Quality Assurance” in hospitals? 6. All questions carry equal marks. ‘‘Quality is a new competitive weapon”. 7. Discuss the importance of quality for a hospitals. 1. Discuss the elements of a total quality system. Discuss the classification of total quality management tools. 4.ws2 44 DE–2004 DISTANCE EDUCATION M. What is Histogram? What are the various types of histograms? . MAY 2015. State the objectives of ISO 9000. 5.B. What is meant by ‘‘Process – driven reengineering”? 8. Fourth Semester QUALITY MANAGEMENT IN HOSPITALS (2013-14 Academic Year and 2014 Calendar year onwards) Time : Three hours Maximum : 100 marks SECTION A — (5  8 = 40 marks) Answer any FIVE questions. 3. (HM) DEGREE EXAMINATION. Justify the statement.

ws2 SECTION B — (4  15 = 60 marks) Answer any FOUR questions. 14. Explain the programmes. All questions carry equal marks. List the various tools that can be utilized for problem solving and situation analysis in the realm of TQM. Discuss how benchmarking becomes an intervention techniques for organizational change. 11. Discuss the potential benefits of quality circles. Explain the benefits of ISO 9000 implementation in Hospitals. steps for managing quality audit ———————— 2 DE–2004 . 9. Discuss the various training needs required for carrying a hospital service. 12. 13. What are the prerequisites of TQM? Discuss the barriers in implementing the TQM programme. 15. 10.

What are the committee? 5. What is hospital hazards? Explain its types. 3. What are the various types of infections? 4.A. Discuss the significance of medical insurance. functions of the infection control .ws2 45 DE–2005 DISTANCE EDUCATION M. 7.B. Fourth Semester HOSPITAL HAZARDS MANAGEMENTS (2013-14 Academic year and 2014 Calendar year onwards) Time : Three hours Maximum : 100 marks PART A — (5  8 = 40 marks) Answer any FIVE questions. MAY 2015. Enumerate the concept of Human waste disposal and sewage disposal. What are the various categories of bio medical wastes? 6. (HM) DEGREE EXAMINATION. What are the preventive measures to be taken by the management in case of infections? 8. 1. 2. Discuss the need for hospital hazards management.

Elaborate the various categories of bio medical wastes. What are the various diseases carried from excreta? What are the various methods of excreta disposal? 14. Write the draw backs of improper disposal of wastes. Discuss the role of the central streile supply department in a hospital. 9.ws2 PART B — (4  15 = 60 marks) Answer any FOUR questions. Write a note on: (a) Incineration (b) Nosocomial infection (c) Third party insurance. 11. Explain the different principles of hospital and its hazards management. Discuss the modem sewage treatment. How they can be disposed? 13. 15. 12. What do you meant by hospital hazards? What are the various preventive measures to be taken for managing such hazards? 10. ———————— 2 DE–2005 .