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Student’s Name: CORTES, MELJUN P.

RSH 630 - Research Seminar 1: 1MSITRSH630 Assignments

Literature Review

Due: Sunday, May 8, 2016 at 11:59 pm
For this activity, you will be needing to identify a topic of interest to you. It may be
something that interests you for a long time and been looking for a way to study it, or it may
be an initial step towards your thesis topic.
In anycase, from that topic of interest do a reading of related studies around the said
topic (between five to ten related studies) that will serve as basis for you to write
your own idea and perception of the study. Think of it as if you are in a round table
discussion focusing on said topic, with five to ten authors of studies discussing
their point of views and what they have accomplished so far. As part of the round table
discussion, you need to participate by not merely listening but to also provide input as
well that will add knowledge to the discussion at hand.
Do not limit your literature review with just related studies, try to get additional
input from other sources. Their count will add to the required 5 to 10 related studies
so I expect a longer list of references.
Your work must also contain a listing of your references following either the APA or ACM
format of documentation. Submit your work online through this activity link on or
before the date specified.
Posted Sun Apr 24, 2016 at 2:31 pm

Related Studies Review about DSS (Decision
Support System)
Processing information manually while making decisions is
becoming increasingly
difficult because of the following trends (Turban et al 2001):
* Advances in communication, accessibility to global markets, the use of the
Internet and electronic commerce (EC) increase the number of alternatives involved
in a decision
* Many decisions need to be made within a time constraint: To process the
needed information efficiently and effectively is not possible if done manually
* Information Technology (IT) and the sophisticated analysis that it provide
becomes a factor in making a good decision, and
* Rapid access to remote information such as consulting experts or providing
a group decision meeting is often necessary
On the contrary, conventional computer programs are completely inflexible in
responding to unexpected situations and lack the judgment humans possess, to
make decisions in situations deficient in information. Modelling is an important
feature of Decision Support System (DSS) (Turban 1995). DSS provides the

framework that allows decision-makers to view alternatives and make good
When experiencing a problem in a specific domain, a decision-maker normally
consults a specific domain expert to assist him in his decision-making process. An
expert is a person who has specific knowledge and experience in a problem area,
who has acquired his expertise usually over several years. Expertise is the
extensive, task-specific knowledge acquired from training, reading about and
experience in a specific domain (Turban et al 2001).
The less structured the problem domain, the more specialized and expensive the
advice of the expert becomes. When solving complex problems, expertise enables
experts to make better and faster decision than non-experts.
Decision support is a context-free expression. It means different things to different
people. There is no universally accepted definition of DSS (Turban 1993). Decision
Support Systems exist to help people make decisions. DSS do not make decision by
themselves (Mallach 1994) but attempt to automate several tasks of the decisionmaking process of which modeling is the core (Turban et al 2001). At the heart of
DSS lie decisions and decision-making. To comprehend DSS a person needs to
understand the process of making decisions.
With my first review, experiences in building and using DSS in Postgraduate
University Courses [1] proved to quite successful even using MS-Excel and some
programming language using VB. The paper of the said study indicated that the
students learned much more by doing some complex formula, build models and
executed it in a simple decisions found to be very useful on that experience. By
applying programming in VB, they suggested to undertake more training in VB so as
to be able to build Decision Support Systems. The experiences of the student really
understand the concept of how the DSS works effectively.
In my second review, an integrated GIS and knowledge-based decision
support system in assisting farm-level agronomic decision-making [2] found out that
the use of domain models in GIS greatly expanded its application domain and
improved its application level. And, applications as environmental pollution
simulation, shortest route selection and material distribution plan, flood submersion
prediction, etc. are benefited a lot from GIS and domain models. Some special
spatial tasks which are semi- or ill structured, however, are beyond either GIS itself
or domain models. The novelty of GZ-AgriGIS is its integrated knowledge base,
which contains information on most of agronomic knowledge. With the system run,
it is possible to tap the complex spatial decision-making and gain an insight into the
variety of options of management practices available to each piece of farm fields. It
fits with uneven area thus it has more flexibility in practice, especially in
mountainous regions with scattered, small area and irregular farm fields.
In my third review, udpSkeduler: a web architecture based decision support
system for course and classroom scheduling[3] is considered as developmental and

evaluative research and is designed for scheduling system implemented in a web
environment. Manual scheduling methods require enormous amounts of time and
resources to deliver results of questionable quality, and multiple course and
classroom conflicts usually occur. By adopting this system generates optimal
schedules via an integer-programming model. Among its functionalities, this system
enables direct interaction with instructors in order to gather data on their time
availability for teaching courses. The results demonstrate that significant
improvements over the typical fully manual process were obtained. Integrating the
system in the university found to be benefited, useful and the system's
mathematical programming model like integer can analyze a large number of
solutions and find optimal solution.

On my fourth review, a knowledge-based decision support system for
scrapper selection and cost estimation [4] is considered also as developmental
research through employing Visual Rule Studio and object-oriented COM compliant
expert system development for windows. In designing and integrating the different
components of the prototype system will assure software interoperability. The said
paper that I have reviewed, the architecture, the development, and the
implementation of a prototype knowledge-based DSS for scraper selection and cost
estimation found to be very effective in producing the system under windows
environment and software interoperability is achieved. The system helps a lot for
project engineers and estimators in selecting the most suitable scraper model and
in calculating the expected costs for the job on hand and allows them to examine
alternatives by conducting what-if scenarios whenever needed. The system can do
request to provide the total number of scrapers and pushers required to complete
the work within the time allotted.
In my fifth review, decision support for university enrollment management:
implementation and experience [5] has the development and implementation of a
system to support decision. This study describes how the development and
implementation of a system to support decisions in the enrollment process allowed
for increased responsiveness and real-time management as well as substantially
increased institutional knowledge of the process itself. The DSS was re-deployed in
Microsoft Excel. This approach permitted the institutional research manager to
easily develop auxiliary tools to better inform the enrollment management process.
In the preceding years, the actual enrollment was 17–21% above or below desired
enrollment.5 in 2004–05, using the new system, the variance was less than 5%.
Variance from the target discount rate was reduced from 2–3.5% under the
consultant to less than 1%.6 Moreover; a 1% reduction in the discount rate can yield
hundreds of thousands of dollars in additional revenue to the university. From 2003
to 2005, using the new DSS, the CLA was able to reduce the discount rate by over
10%. Enrollment management essentially requires decisions on which students to
admit and what price to charge for each available slot in the university in order to

maximize student quality with constraints on capacity, discount rate, and target
demographic composition of the admitted class. The said paper that I have read so
far seems and presents an example of successful DSS design and implementation to
improve the enrollment works system at a small liberal arts college.Compresed of
two interrelated components, a predictive model and a user friendly deployment
tool, the DSS and the associated implementation have significantly improved
financial performance in enrollment.

On my sixth review, progress in web-based decision support technologies [6]
is considered as empirical research and investigation about the transformation of
the design, development, implementation and deployment of decision support
systems. The study focuses on current usage of Web-based DSS and trends in the
deployment of DSS products. Modern decision support systems (DSS) provide their
users with a broad range of capabilities. Current DSS facilitate a wide variety of
decision tasks including information gathering and analysis, model building,
sensitivity analysis, collaboration, alternatives evaluation, and decision
implementation. Often, DSS are built and used for ad hoc analyses, but increasingly,
decision support is integrated into business processes and information systems. The
practice of building Decision Support Systems can benefit in many ways from the
increased availability and growing sophistication of web technologies. These
technologies provide platform-independent, remote, distributed computation and
the exchange of complex multimedia information. System maintenance is simplified
and centralized, letting end users focus on problem analysis and decision making.
By implementing like that provides web-based Customer
Relationship Management (CRM) tools proved to be more attractive and useful.
Researchers need to learn more about increasing the satisfaction of non-managerial
DSS users, such as business customers and suppliers. The web needs to empirically
test some of the new assumptions that have been adopted by the researchers.
On my seventh review, the impact of intelligent decision support systems on
intellectual task success: An empirical investigation [7] is considered as
expiremental research and used the structural equation analysis to analyze the
impacts of intelligent decision support systems (IDSS) on intellectual task success.
The main findings of this study are that intellectual workers who are satisfied with
IDSS user-friendliness perceive their tasks as being more enriching and the systems
themselves as being more useful. In addition, if these users perceive a good job
outcome with IDSS, then it may lead to the successful performance of the user’s
task. The research done so far is by no means exhaustive. Indeed, there is still some
controversy regarding the tems in particular, but it is fully will never be accepted if
the researcher do not know the actual and potential impacts on users. The
methodological approach used in this research is transversal analysis. Data were
collected by three groups of professionals working in three large Canadian firms in
the forestry and financial sectors. On this study, the intellectual task is a managerial
task such as deciding whether or not to grant credit to a businessperson or agreeing
to or amending a production plan. The researcher had created and designed the

proposed research model and set the hypotheses. Model had measured by chisquare, tested, evaluated, assessed and analyzed. But the goal of said paper that I
have mentioned is just to examine the impact of IDSS use on intellectual work. Data
were collected by means of questionnaire from 187 users of intelligent decision
support systems. Using the second-generation statistics in the structural equation
analysis allowed the researchers to test an entire model of DeLone and McLean, the
model used of the said paper research identified links between user satisfaction and
modifications to work design, operation and logical reasoning also helps demystify
the system and will give more flexibility in using it. The model used for this study
does, however, need further work especially on the test for work design construct.
With my eighth review, Decision support for the academic library acquisition
budget allocation via circulation database mining [8] is considered as descriptive
knowledge since an application to the library of Kun Shan University of Technology
was described to demonstrate the introduced ABAMDM in practice. This paper
introduces a model (ABAMDM, acquisition budget allocation model via data mining)
that addresses the use of descriptive knowledge discovered in the historical
circulation data explicitly to support allocating library acquisition budget. The major
concern in this study is that the budget allocation should be able to reflect a
requirement that the more a department makes use of its acquired materials in the
present academic year. The decision of the budget allocation for academic libraries
is a fairly important, but complex task. The data mining technology is a process of
discovering implicit knowledge in large databases. It has the capability to uncover
the hidden relationships, patterns, and trends in the historical debases. To achieve
the objective of this research, the construction of a model, ABAMDM (acquisition
budget allocation model via data mining) that is based on the circulation database
mining and by integrating the power of SQL, it found to be more efficient. And,
when it comes to the stage of generation of decisional knowledge, the research
attempt is to obtain descriptive knowledge and utilization gain. The researcher
employed the ID3 algorithm introduced by Quinlan (1986) has
been widely used to help measure the information entropy for a set of data under
the consideration of multiple classes (Quinlan, 1987; Sestito & Dillon, 1994). After
all the exhausting studied and careful analysis of the interpretation of the data, the
knowledge discovered by ABAMDM can be used to support making decisions in
regard to the acquisition library budget allocation. However, although the ABMDM
can provide the budget allocation operation with some helpful; information by
mining the circulation data table at hand, the subjective information will greatly
influence the final results. Furthermore, based on reviewers’ comments, the model
has more applicable if computerized, and thus would become an extension of this
paper study that I have mentioned earlier.

My stand of all 9 authors studied, conducted careful investigation and
discussed the insight about the use and impact of having DSS (Decision
Support System) is quite more advantageous and speaking of productivity

and ad hoc decision making, for me, DSS is very essential for those industrial
firm, manufacturing firm, business merchandizing and even also education
organization. True that using and adopting DSS produce information which
realistic, accurate, valid, updated, authentic, complete, consistent that
support in decision making of the key personnel in the organization and most
of the studied that I have read and reviewed so far, rely on the system with a
sophisticated Decision Support System to management level in a critical
level wherein decision-making process involved also.
Most of the business organization that implements DSS (Decision
Support System) uses models, simulations, and analytical tools in terms of
analysis of a wide huge of data. DSS is flexible also in integrating data
management such as data warehousing and data mining. For Modeling,
decisions involve many factors and uncertainty and risk also. DSS is versatile
for what if and goal seeking.
Making good information decision is one of the tasks managers engage
in (Turban et al 2001). Anthony (1965) categorized managerial activities into
strategic planning, management control and operational control. This is
referred to as the scope of decision-making (Mallach 1994). Judgement was
required in the decision-making. Pure algorithms could not replace these
decisions. (Turban 2001)
At minimum saying, A DSS is an interactive, flexible and adaptable
CBIS (Computer Based Information System), especially developed for
supporting the solution of a particular management problem for improved
decision-making. (Mallach & Turban, 1994, 2001)

Sir, please see 10 research papers in a PDF format attach of this
assignment submitted.

Zongyao Sha , *, Fuling Biana
(A Center of Spatial Information and Digital Engineering, Wuhan University, Hubei Province, China, 430079 (zongyaosha, fulingbian)

udpSkeduler: Web architecture based decision support system for course and
classroom scheduling
Jaime Miranda, ⁎, Pablo A. Rey, José M. Robles (2012)
(a Department of Management Control and Information Systems, School of Economics and Business,
Universidad de Chile, Diagonal Paraguay 257, Santiago, Chile b School of Industrial Engineering,
Faculty of Engineering, Universidad Diego Portales, Av. Ejército 441, Santiago, Chile
C Faculty of Engineering, Universidad del Desarrollo, Av. Plaza 680, Santiago, Chile )

Decision support for university enrollment management: Implementation and
Elliot N. Maltz, Kenneth E. Murphy ,⁎, Michael L. Hand
(Professor of Marketing, Atkinson Graduate School of Management, Willamette University, 900 State Street, Salem,
Oregon 97301, United States b Associate Professor of Information Systems, Atkinson Graduate School of
Management, Willamette University,
900 State Street, Salem, Oregon 97301, United States c Professor of Applied Statistics and Information Systems,
Atkinson Graduate School of Management, Willamette University,
900 State Street, Salem, Oregon 97301, United States
Received 2 April 2006; received in revised form 5 March 2007; accepted 18 March 2007
Available online 30 March 2007)

Progress in Web-based decision support technologies
Hemant K. Bhargava ,*, Daniel J. Power , Daewon Sun c
(University of California Davis, United States
University of Northern Iowa, United States
University of Notre Dame, United States
Available online 8 August 2005)

The impact of intelligent decision support systems on intellectual task success:
An empirical investigation
E´liane M.-F. MoreauT
(Department of Management Sciences and Economic Sciences, University´ du Que´bec a` Trois-Rivie`res, P.O. Box
500, Canada G9A 5H7
Available online 24 May 2005)

Decision support for the academic library acquisition budget allocation via
circulation database mining
S.-C. Kao , H.-C. Chang , C.-H. Lin
(a Department of Information Management, Kun Shan University of Technology, 949 Da Wan Road, Yung Kung,
Tainan 710, Taiwan, ROC b Department of Business Administration, National Cheng Kung University, 1 University
Road, Tainan 710, Taiwan, ROC c Department of Industrial Management Science, National Cheng Kung University, 1
University Road,
Tainan 710, Taiwan, ROC
Received 21 September 2001; accepted 13 December 2001)

Experiences in building and using DSS in Postgraduate University Courses
Arthur Tatnall and Stephen Burgess
(Centre for International Corporate Governance Research
Victoria University, Melbourne, Australia 2007)

A knowledge-based decision support system for scrapper selection and cost
Khalid Eldrandaly and Neil Eldin
(College of computers, Zagazig University, Egypt, 2006)

Pattern classification driven enhancements for human-in-the-loop decision support
Halasya Siva Subramania ⁎, 1, Vineet R. Khare
(Diagnosis & Prognosis Group, India Science Lab, General Motors Global Research and Development, GM Technical
Centre India Pvt Ltd, Creator Building, International Tech Park Ltd.,
Whitefield Road, Bangalore, 560 066, India)

Eight key issues for the decision support systems discipline
David Arnott ,⁎, Graham Pervan
(a Centre for Decision Support and Enterprise Systems Research, Monash University, Melbourne, Australia b Curtin
Business School, Curtin University of Technology, Perth, Australia
Received 2 May 2006; received in revised form 26 August 2007; accepted 23 September 2007
Available online 29 September 2007)

Taylor, S., Todd, P.A., 1995. Understanding information technology usage: a test of
competing models. Information Systems Research 6 (2), 144e176
McCown, R.L., 2002a. Locating agricultural decision support systems in the troubled
past and socio-technical complexity of ‘models for management’. Agricultural
Systems 74 (1), 11e25
McIntosh, B.S., Seaton, R.A.F., Jeffrey, P., 2007. Tools to think with? Towards
understanding the use of computer-based support tools in policy-relevant research.
Environmental Modeling & Software 22 (5), 640e648
Giupponi, C., Mysiak, J., Depietri, Y., Tamaro, M., 2007b. Decision support systems
for implementing the European water framework directive: the MULINO approach.
Environmental Modeling and Software 22 (2), 248e258
Diez, E., 2009. The Use and Usefulness of Decision Support Tools (DISTs) in
Desertification Policy and Management. PhD thesis, Cranfield University, UK
Georgiadou, Y., Stoter, J., 2009. Studying the use of geo-information in government
a conceptual framework. Computers, Environment and Urban Systems 34, 70e78
Checkland, P., Holwell, S., 1999. Information, Systems and Information Systems:
Making Sense of the Field. John Wiley and Sons, West Sussex
Holden, M., 2000. GIS in land use planning: lessons from critical theory and the Gulf
Islands. Journal of Planning Education and Research 19, 287e296