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Articles name: Effect of Work Motivation on Job Satisfaction in Mobile

Telecommunication Service Organization of Pakistan

Journals Title: International journal of Business and management

Volume: 5 No.11

Page: 213 222

Summary of Journal

This is an article journal which is showed it's finding about the impact of work

motivation on job satisfaction in mobile telecommunication service organization in Pakistan.

As we know job satisfaction is now one of important element talked by everyone in all types

of organization. It's happen due to the global change working environment into more modern,

less working but expecting more wage and incentives. Thus, every working individual

nowadays expectation to fulfil his or her job satisfaction in the organization he or she is

working. Other than that, working individual also finds that satisfaction at the job place

makes the person as a motivation to work continuously. By this an employee is putting an

important consideration where job satisfaction in working place will extend his or her

performance in order to achieve the organization goal doesn't matter it's long term goal or

short term. So it can be said that job satisfaction has remained a remarkable area of

discussion in the field of management especially in an organization where job satisfaction

explains how an employee are willing to come out to work and how far they get enforced to

perform in their work.

For this matter, job satisfaction can be created by using some methods to motivate the

employee to come and work and also finally feel the satisfaction at their working place. In

this study, can be found that employee get motivated by factors like superior officers are

spending fair time with their staff, advice their employee to what should be done, and the

standards that the organization expecting and not forgetting the superior officers willing to

work on their employee problems and help them to succeed. Thus, it is un-deniable where

motivation factor also must be using in an organization for the achievement and goals of the

organization or business itself.

In this article journal, the authors wanted to discover the relationship among work

motivation and job satisfaction where the authors will determine the level of motivation of

employee, the level of job satisfaction of employee and finally analyse the effect of work

motivation on job satisfaction.

Research Objective

The purpose of this study is to identify the relationship among the work motivation

and job satisfaction. In this research study, researchers will determine the level of motivation

of employees and the level of job satisfaction of employees to analyze the effect of work

motivation on job satisfaction.

Research Question

This research was carried to study the psychology of the human mind about job

satisfaction that a person motivated to do a task having more satisfaction from that task.

Moreover the query to solve that what makes an employee a satisfied employee in an

organization. Thus, in this research, researchers have to analyze that the factors that can affect

the job satisfaction of the employee.

Hypothesis

This study was conducted to test following hypothesis which is employee work

motivation has direct positive effect on job satisfaction.

Research Method

This research is mainly to study about the effect of work motivation on job

satisfaction of employee. So this paper is been designed and the research is been conducted to

have a clear view of the relationship. A questionnaire was designed to collect the required

data for motivation and satisfaction. The data was analyzed using descriptive statistic

including mean, median and standard deviation. Other than that, regression analysis was

carried out to study the effect of work motivation on job satisfaction of employee.

Research Population

A research population is define as a large collection of individuals which will be the

main focus of a scientific query. Nevertheless, due to the large sizes of populations,

researchers often cannot test every individual in the population because it is too expensive

and time-consuming too. Thus, researchers depend on some sampling techniques. Moreover,

a research population is also known as a collection of individuals which tend to have the

similar characteristics.

According to Amitav Banarjee and Suprakash Chaudhury (2010) defined, a

population in statistics is an entire group about which some information is required to be

determined. In selecting a population for study, also will suggest a suitable definition of the

population to be studied, in terms of location and restriction to a particular age group, sex or

occupation. Thus, the population must be fully defined so that those to be included and

excluded in a research are clearly stated.

The population in this research study is only limited to mobile telecom organizations and

their employees in Islamabad. There are five mobile telecom companies that are providing

services of telecommunication to their customers.

Research Sample

According to Sherri L. Jackson (2006), a research sample known as a sample group of

subset of a population. The population or target population, is the total population about

which information is required. Thus, samples being used in research gives researchers a

manageable and representative subset of population.

The sample for this study was chosen from two organization in telecom sector. The

sample was included 60 employee. So about sixty questionnaires were distributed in both

organizations.

Sampling Frame

According to Anthony G. Turner (2003), sampling frame is the set of source materials

from which the sample is selected. The definition also tells the purpose of sampling frames,

which is to provide a means for choosing the particular members of the target population.

Before a sample is taken, the population of a research study need to be identified by

constructing a list called a sampling frame.

There are two types of sampling. First is, probability sampling which means the

selection of the sample is made using intentionally or under gone an unbiased process, so that

each sample unit in a group has an equal chance of being selected. This forms the basis of

random sampling. Randomization is performed to choose samples providing each sample an

equal chance of being selected. Second is, non-probability sampling. It means the choice of

sample group is left to the researcher where readers can found that element of bias always

shows up in such studies.

get data. The researchers have choose two departments in Zong and two departments of

Ufone. In Zong, IT department and customer relation department were under observation and

in Ufone, marketing and customer relation department were chosen.

Correlation

The Correlation is a statistical tool which studies the relationship between two

variables and the correlation analysis involves various methods and techniques used for

studying and measuring the extent of the relationship between the two variables.

Other than that, a distribution in which each variable assumes two values is called a

"Bivariate Distribution" and if we measure more than two variables on each unit of a

distribution, it is called "Multivariate Distribution".

There are two types of correlation. First is positive and negative correlation and

second is linear and non-linear correlation. Examples of positive correlation are heights and

weights, household income and expenditure and the examples of negatives correlation means,

price and demand of goods which have a negative relationship between two variables. On the

other hand, linear correlation called if the change of one unit in one variable result in the

corresponding change in the other variable over the entire range of values. Meanwhile nonlinear correlation means, if corresponding to a unit change in one variable, the other variable

does not change at a constant rate where we will not get a straight line curve if we plotted on

a graph sheet.

In this article, it shows the positive relationship between the dependent and

independent variables but not a strong relationship. If there were to be some relation, that

would be positive direct relation. But from the findings we can conclude that there was a

positive relationship between the motivation and job satisfaction. So it can be said that, the

employees were quiet satisfied with their jobs and had their interest in their job.

Regression

Regression is a statistical technique to determine the linear relationship between two

or more variables. Regression is primarily used for prediction and causal inference. In its

simplest (bivariate) form, regression shows the relationship between one independent

variable (X) and a dependent variable (Y).

Moreover regression also can be define as a statistical procedure that allows a

researcher to estimate the linear, or straight line, relationship that relates two or more

variables.

The regression data for the beta is 0.264 and the R square is 0.069. The value of R

square appeared too low down that could be used for the relationship analysis of the

variables. The value of beta showed the positive relationship between the dependent and

independent variables but not a strong relationship.

Conclusion

As for the conclusion, the authors have conclude that motivation is not only effective

for the staff but management should make sure that the staff has the ability to do the job. By

doing this, the management will learn who can work effectively with the ability and skills. If

the staff fails to improve in work performance even though he or she is clearly motivates it

could be a sign of lack of ability and training need perhaps.

Besides that the authors also have mentioned that motivation is also an understood

compliment towards employee's job satisfaction. Thus, job satisfaction formulates the

employees more considerate and concerned for the organization. Job satisfaction would be

achieved when an employee is motivated to do work by his or her own will. The authors also

said that other factors also influence on work motivation such as efficiency, productivity,

absenteeism, turnover rates and intension to quit. Finally to increase the job satisfaction level

of the employees, the organization should concentrate on incentive and reward rather than

only focusing on motivational session.

References

Amitav Banarjee and Suprakash Chaudhury (2010) Statistics without tears: Populations and

samples. Industrial Psychiatry Journal: 19(1): 6065.

Anthony G. Turner (2003) Sampling frames and master samples.

Retrieved from:

http://unstats.un.org/unsd/demographic/meetings/egm/sampling_1203/docs/no_3.pdf

Correlation Analysis. Retrieved from: http://elearning.vtu.ac.in/P5/enotes/MBA/S1PB.pdf

Dan Campbell and Sherlock Campbell (2008) Introduction to Regression and Data Analysis.

Retrieved from: http://statlab.stat.yale.edu/workshops/IntroRegression/StatLabIntroRegressionFa08.pdf

Regression. Retrieved from: http://uregina.ca/~gingrich/regr.pdf

Research population.

Retrievedfrom:http://www.academia.edu/5563491/Research_Population

Rizwan Saleem, Azeem Mahmood, Asif Mahmood. (2010). Effect of Work Motivation on Job

Satisfaction in MobileTelecommunication Service Organizations of Pakistan: 5 (11): 214-218.

Sherri L. Jackson (2006) Research Methods and statistics: A critical thinking approach.

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