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Habib Bank Limited (HBL)
HISTORY HBL established operations in Pakistan in 1947 and moved its head office to Karachi. Our first international branch was established in Colombo, Sri Lanka in 1951 and Habib Bank Plaza was built in 1972 to commemorate the bank’s 25th Anniversary. With a domestic market share of over 40%, HBL was nationalized in 1974 and it continued to dominate the commercial banking sector with a major market share in inward foreign remittances (55%) and loans to small industries, traders and farmers. International operations were expanded to include the USA, Singapore, Oman, Belgium, Seychelles and Maldives and the Netherlands.
NATURE OF PRODUCTS:-
Business Customers Corporate Banking Commercial Banking Investment Banking Islamic Banking Cash Management Zarai Banking Global Treasury Asset Management
Individual Customers CarToCar Car Loan Credit Cards Deposit Accounts Bancassurance Debit Card Phone Banking Mutual Funds Services Main Competitors:Muslim Commercial Bank Limited, United Bank Limited ,National Bank limited Islamic Banks Company’s Head & Board of Directors:Sultan Ali Allana Chairman R. Zakir Mahmood President & CEO
Success Achievements of the Bank HBL receives 3 Global Finance Awards October 06, 2009 Istanbul: On the occasion of the World Bank Annual Meetings 2009 currently underway in Istanbul, Global Finance presented banking awards to the top global banks at a ceremony attended by senior bank officials. HBL was presented with 3 awards: Best Bank – Pakistan, Best Trade Finance Provider – Pakistan and Best Foreign Exchange Provider – Pakistan. These awards were conferred on HBL in recognition of its achievements in product delivery and service quality in the markets it serves. The awards were received by Mr. Sultan Ali Allana (Chairman – HBL), Mr. Nauman Dar (Head International Banking – HBL) and Mr. Tariq Mateen (Head – Financial Institutions – HBL). At this occasion Mr. Allana said, "We are extremely proud of the awards that the bank has received today. These awards recognize our superior market positioning and are a reflection of the bank's management's endeavors to achieve and excel in areas of product delivery and customer services. HBL will continue to focus on its core businesses and invest in Technology and Human Resources with the aim to further strengthen its leadership position". Global Finance this year has identified the best banks in 123 countries as well as the best banks globally in 11 key banking categories. The criteria used for selecting this year’s winners, considered both objective and subjective factors. Objective criteria included growth in assets, profitability, geographic reach, strategic relationships, new business development and product innovation. Subjective criteria included the opinions of equity and credit-rating analysts, banking consultants and others in the industry, as well as corporate financial executives. Global Finance states that "winners are not always the biggest banks but, rather, the best banks - those with the qualities that
corporations should look for when choosing a bank". HBL - 'The Best Emerging Market Bank in Pakistan' May 13, 2009 HBL has been selected as ‘The Best Emerging Market Bank in Pakistan’ by Global Finance Magazine. HBL among Top 500 Global Financial Brands March 30, 2009 HBL has been rated as the top banking brand in Pakistan by The Banker. 2008 HBL - 'Most innovative Global Trade Finance' award December 06, 2008 2008 - 'Best bank In Pakistan' Award December 06, 2008 In October 2008, HBL received the ‘Best Bank in Pakistan’ award in recognition for its continuous efforts in providing world class products and services to customers. 2008 HBL Milestones - 'Buzziest Brands' Awards December 06, 2008 Revelation Inc, a Pakistan based brand Development Company, carried out a poll among marketing and advertising representatives, as well as a panel of judges to pick the most active brand in Pakistan.
Best Management Practice:Habib Bank Limited has own training centre which is known by Management Development Institute (MDI). In MDI they offers best employee behavior module training and they also arranges new banking courses regarding New Products, Customer Service excellence,Corporates Meetings they also says: At HBL we have created a challenging environment that encourages creativity and commitment. In our pursuit of excellence, we are focused on attracting, developing and retaining the best talent in the marketplace. Our dynamic culture offers diverse growth opportunities across Pakistan and in 25 countries around the world. HBL fosters a work environment where employees can realize their potential whether locally or in the international arena. Thus, we enable our employees to achieve their professional goals while keeping in synch with the bank’s overall objectives. At HBL growth is not a function of time but rather of performance. As your performance improves, the role that you play within the organization will accelerate to reflect your input. HBL’s performance management and reward systems ensure that goals are met in an effective and efficient manner. We define a clear path for you to contribute to the organization’s overall goals, peppered with regular reviews and feedback to help you gauge your progress.
Our focus is on attracting, developing and retaining the best in the business by offering market driven compensation and benefits packages. Our compensation and benefits strategy combines the need to maintain a high performance culture along with market competitiveness. Annual benchmarking exercises are conducted to stay abreast with industry standards. HBL also arrange numerous type of seminars where they invites many business personalities who has a big name in the prime business market all over the world which really helps people to enhance their professional skills as well as strong market knowledge.
. Recommendations:I have a work experience of Habib Bank Limited there is no doubt that HBL is the Best bank in Pakistan but with huge network mostly online server of bank is busy and not available for the online money transfer facility. The big reason of unavailability online service is that all lines are connected through PTCL land line system that is the reason mostly service is unavailable. I strongly recommended higher authorities to resolve that matter through a arrange some fast (Digital Subscriber Line) it is the best solution to connect online facility all the time specially in banking hours. The system is using in HBL is Mysis which is import from America in the year of 2008 but this system is very slow which is not supporting out banking needs as per requirements.becasue mostly branches of HBL are not online branches they all are still batch branches (Old System). I would also recommend that we have to arrange online facility at ruler areas where necessory.it will help people to get their online branch network in their regions. In Karachi at Gulshan Iqbal Area there is no ATM Facility in Habib Bank Branches. they have to arrange it soon because this is commercial as well as residential area mostly customer really wants ATM Facility they are complaining in their perspective branches to the branch managers as well as concerned staff.
Conclusion:As per My point of view Habib Bank Limited is the Pioneer bank in Pakistan which provides best banking facilities and HBL has more than 1,425 branches all over Pakistan and presence in 26 countries across five continents. With a revamped customer oriented philosophy, HBL is pursuing new avenues of leadership through innovation, as Habib Bank gear up to face the challenges of the new millennium. HBL is listed on the Karachi, Lahore and Islamabad Stock Exchanges. I hope in future HBL committed to high standards of corporate governance and comply with requirements of the Listing Regulations and Prudential Regulations. I hope that HBL soon get their mission statement will To be recognized as the leading financial institution of Pakistan and a dynamic international bank in the emerging markets, providing our customers with a premium set of innovative products and services, and granting superior value to our stakeholders – shareholders, customers and employees. I visited HBL website where I found many personalities views about their life and career growth with Habib Bank Limited :http://www.habibbankltd.com/careers-our-life.php
I proud that I am a part of HBL.
Head Office Address :
Habib Bank Plaza I.I. Chundrigar Road Karachi - 75650 Pakistan
Ownership : Phone : 2418000 (50 lines) Fax : 2411647 Telex : Swift : 20086-20751 HBANK-PK