MELISSA XXXXXXX

P 04XX XXX XXX

E hello@helloworld.com.au

PERSONAL SUMMARY
A dedicated commerce graduate from the University of Melbourne seeking opportunities
to apply an integrated skill set within a challenging account management environment.
I have good understanding of financial business operations developed through previous
working experiences and am a positive team player who can work well and adapt to new
workplace environments promptly.

EMPLOYMENT HISTORY
Restaurant Attendant

August 2015 Current

XXXXXXXX, Melbourne, Australia

A fast-paced restaurant located on Bourke St which serves authentic Asian cuisine.

Working in a team of 5 people and being recognised for the ability to quickly
establish rapport with customers
Handling cash and EFTPOS transactions with care.
Taking customer orders diligently and ensuring that orders are processed rapidly
to shorten the queue especially during peak lunch hours.
Serving meals to customers in keeping with service standards and patrons
requests.
Verifying online vouchers for meal redemptions on apps.

Accounting Officer
2015
XXXXXXXX, Selangor, Malaysia

November 2014 February

(Summer Break)

A proprietary company specializing in hospitality (hotels) and retail.

Participated in stock management and negotiated with suppliers to reduce firm

cost.
Performed accounting duties including settlement of accounts payable, accounts
receivable and reconciliations in MYOB and Microsoft Excel.
Involved in planning marketing strategies and designed brochures to boost sales.
Handled customers enquiries and resolved complaints from workers by
investigating the issues.

Retail Assistant
February 2014
XXXXXXXX, Selangor, Malaysia

November 2013
(Summer Break)

A neighbourhood retail store which sells organic products.

Successfully met monthly sale targets by understanding customers purchasing

behaviours.
Cash handling and balanced cash registers with receipts.
Provided advices on organic product selection to customers.

HQ Finance Administrator
December 2011
XXXXXXXX, Kuala Lumpur, Malaysia

September 2011

A Singapore-based company with more than 100 retail outlets in Asia region.

Restructured invoice and purchase order filing systems to improve the efficiency
of reporting procedures.
Liaised with colleagues and upper management to enforce and monitor
compliance with accounting policies and procedures.
Processed multitudes of invoices and purchasing orders to document transactions
in the accounting system.
Updated general ledgers and cash flow spreadsheets in Excel.
Completed monthly bank reconciliations with attention to detail.
Prepared on-demand cheques for all accounts due.

EDUCATION
The University of Melbourne, Parkville
July 2015
Bachelor of Commerce (Accounting & Finance)

Took CHIN30005 Advanced Chinese Translation (from Chinese to English) in final

year.

Victoria University
2012
Bachelor of Business (Accounting/Banking & Finance)

February 2013

February 2012 December

Transferred to the University of Melbourne after completing the first-year.

SKILLS AND COMPETENCIES

Fluency in English, Mandarin, Cantonese and Malay.

Technical proficiency in Windows (Microsoft Office suite) and social media
platforms.
Operational knowledge in accounting tool (MYOB)
Demonstrated strong cash handling skills (including EFTPOS).
Proven ability to work productively in a fast-paced environment and meet
deadlines.
High level of willingness to learn, fast-learning traits and flexibility.

AFFILIATIONS
Volunteering Experience
Zambrero & Stop Hunger Now: Plate4Plate - Packed 55,512 meals to tackle world
hunger
City of Melbourne: Lord Mayors Student Welcome 2015
ASEAN Game Australia (AGA) - Photography for Frisbee competitions
Clubs

and Societies
Financial Management Association of Australia (FMAA)
Accounting Students Association (ASA)
Bhakti Yoga Club

REFEREES

2013 2015
2013 2015
2013 2015

Available upon request