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eFusion & eAXxess

Installation &
Configuration
Guide
Software Version 6.0.x

Outline
This document is a general installation guide for the Maxxess eFusion and eAXxess Version 6.0.x.
Software, and intended to assist the installer to get a system up and running.
Please keep in mind that there are several configuration options available and the Help files are written
to be useful in dealing with specific configurations and situations. There are also Application Notes
available on the Installation Media, CD/DVD and website to answer frequent hardware and software setup
questions.
The reader/installer is encouraged to review these technical references when looking into setting up or
modifying a system.

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Table of Contents
SOFTWARE MINIMUM REQUIREMENTS: ..............................................................................................................4
SOFTWARE INSTALLATION (WINDOWS 8 AND WINDOWS SERVER 2012): ....................................................5
DATABASE CREATION (WINDOWS 8 AND WINDOWS SERVER 2012):..............................................................8
SOFTWARE INSTALLATION (WINDOWS 7 AND WINDOWS SERVER 2008/2008 R2):.................................... 10
DATABASE CREATION (WINDOWS 7 AND WINDOWS SERVER 2008/2008 R2): ............................................. 13
INSTALLING ADDITIONAL CLIENTS: ................................................................................................................... 15
WORKSTATION SOFTWARE INSTALLATION (WINDOWS 8, WINDOWS SERVER 2012):............................ 16
WORKSTATION DATABASE CONNECTION (WINDOWS 8, WINDOWS SERVER 2012):................................ 17
WORKSTATION SOFTWARE INSTALLATION (WINDOWS 7, WINDOWS SERVER 2008/2008R2): .............. 19
WORKSTATION DATABASE CONNECTION (WINDOWS 7, WINDOWS SERVER 2008/2008R2): .................. 20
ADDING AREA CONTROLLERS: ............................................................................................................................. 22
ADDING PANELS TO THE AREA CONTROLLERS: .............................................................................................. 24
ADDING DOORS TO THE PANELS: ......................................................................................................................... 25
CONFIGURING THE PLANS WINDOW: ................................................................................................................. 26
SETTING THE DEFAULT PLAN FOR A WORKSTATION CLIENT..................................................................... 26
ADDING NEW DEVICES TO A PLAN ....................................................................................................................... 27
ADDING EXISTING DEVICES TO A PLAN ............................................................................................................. 27
CREATING SCHEDULES: .......................................................................................................................................... 28
ADDING ACCESS LEVELS: ....................................................................................................................................... 30
ACCESS LEVELS OPTIONS ...................................................................................................................................... 31
ADDING CARDHOLDERS: ........................................................................................................................................ 32
SECURITY CONSIDERATIONS ................................................................................................................................ 34

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Software Minimum Requirements:


The Version 6.0.x software discussed in this document is designed to operate on a computer that meets or exceeds the
minimum specifications outlined below.
Please be sure that the computer that will host the SQL Server database engine meets these requirements before
installation is started.

Operating System:
Windows Server 2012 (x86/x64)
Windows 8 (x86/x64)
Windows Server 2008 R2
Windows Server 2008 (x86/x64)
Windows 7 (x86/x64)

CPU:
Minimum 2 cores recommended, more if available

Available memory:
In an x86 system, 3.2 GB (the maximum allowed)
In an x64 system, 4 GB recommended, more if available

Available hard drive space:


100 GB recommended (allows for a full 10 GB SQL Server Express database, and 7 database backups)
200+ GB recommended for larger installations

Network connection:
100 Base-T/1000 Base-T recommended

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Software Installation (Windows 8 and Windows Server 2012):


a. Insert the installation media (this may be a physical CD/DVD/flash drive or a virtual CD/DVD drive
from an ISO image)
b. The media should auto run, if the media does not
auto run, Browse to the location of the media and
double click on the Setup application.
c. Review the End User License Agreement, and
print a copy for the end user.
d. Click the Accept button to agree to the
conditions of the EULA and proceed with the
installation.
Note: Clicking Cancel or closing the window will
abort the installation process. The Accept
button must be used to continue with the
installation.

_________________________________________________________________________________
Note: The Setup application may be executed at any time to add or remove one or more features to the
system. Every time the Setup application is executed, it will check for existing features, and will
automatically check the boxes for the installed features. Any features that are initially checked will
be uninstalled if they are unchecked before clicking the Configure button.
e. From the Install workstation features window,
click the Release Notes button to review the
requirements as well as changes to the software for
this version. Once the Release Notes have been
reviewed, the window may be closed and the
installation may continue.
Note: The Help button may be used to pull up
information about the meaning of the icons in
the feature tree.
a. Select the Network Install option. This will add
the installation files to the path specified during the
installation process, thus allowing further
Workstations to be installed as needed from one
common location.
b. Select the Microsoft SQL Server 2012 option.
This will add the SQL Server Express database
engine to the current PC.
c. Select the Workstation option. This will add the Workstation components to the current PC.
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d. Select all applicable MultiPort Integrators required for the site. Any selected Integrators will be installed
on the current PC.
e. Select all applicable Optional Modules required for the site. Any selection Optional Modules will be
installed on the current PC.
f.

Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will
be installed on the current PC. If ViewPoint Integrators are selected, be sure to also select the
ViewPoint option.

g. If there will be multiple workstations for this site, select the Network Install option. This will add the
installation files to the path specified during the installation process, thus allowing further Workstations
to be installed as needed from one common location.
h. Click Configure to install all of the selected options.
_________________________________________________________________________________

i.

If the Network Install option was selected, the


Create network installation folder for additional
Workstations window will appear.

Note: The default folder is usually the desired location.


j.

Click Next once the desired installation folder is


selected.
__________________________________________________________________________________

k. The Copy Workstation Files window will appear, unless the


desired location for the Network Install already exists. If it
does appear, click Yes to continue.

_________________________________________________________________________________
a. The rest of the installation process will run automatically. Each option in the Feature Installation list
that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
l.

Once the feature installation is complete, the Release Notes window will appear.

m. After the release notes have been reviewed and printed as desired, the window may be closed.

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n. The Workstation configured window will be presented next. This window will show the total number
of features that were installed, and uninstalled. It will also report the installation password which will be
required to perform an installation over the network.

Note:

When the Network Install feature is not


installed, the password shown will be
question marks, this is expected behavior.

Log the following information for later use when installing additional workstations.

Network Install Password:


example: 0C7B06E2

o. Click OK to proceed to the database configuration page of the setup application.


__________________________________________________________________________________

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Database Creation (Windows 8 and Windows Server 2012):


Note:

If the database will be located on a separate server, then the Database Administrator will probably be
involved with setting up the appropriate files and share info, which will then need to be entered into the
following window. In this type of situation it is recommended to contact Technical Support for guidance.

a. On a standard installation, the default values will be


correct. The Database server:, User name:,
Password:, and Database name: fields may require
modification if the supplied SQL Server Express was
not installed.
When creating the database for the system, the Create
tables, Add default entries, and Add default files
check boxes must be checked. Also, if the Windows
localization is configured to observe Daylight savings,
then the Daylight savings check box will also be
checked.
Log the following information for later use when
installing additional workstations.

Database Server Name\Instance:


example: local\MAXXESS
Default: {PCNAME}\MAXXESS

Database Name:

default value & example: AXxess

(optional) sa account Login Name:


default value & example: sa

(optional) sa account Login Password:


default value & example: DB2axxess

Database Login Name:

default value & example: MaxxessUser

Database Login Password:

default value & example: Letmein4

_________________________________________________________________________________
b. After any required changes have been made, click
Configure to create a blank database. The Create
database tables window will be presented next.
c. Click OK to proceed.

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d.

Once the database configuration is complete, the Database


Setup window will be presented.

Note: If the Database setup window did not show The database was successfully configured, DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
e. Click Done to complete the database creation.

_________________________________________________________________________________

f.

The Configure MultiPort Communication


Module window will be presented.

Note:

If this computer will be used for communication


to access control or integrated hardware, the
MultiPort service will need to be installed before
any communication will occur.

Note:

The MultiPort service may only be installed if the


Workstation has already been installed on the
computer.

g.

The Multiport may be installed at this time by


clicking the Install button.

h.

Click the Close button to complete the installation


process.

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Software Installation (Windows 7 and Windows Server 2008/2008 R2):


a. Insert the installation media (this may be a physical CD/DVD/flash drive or a virtual CD/DVD drive
from an ISO image)
b. The media should auto run, if the media does not
auto run, Browse to the location of the media and
double click on the Setup application.
c. Review the End User License Agreement, and
print a copy for the end user.
d. Click the Accept button to agree to the
conditions of the EULA and proceed with the
installation.
Note: Clicking Cancel or closing the window will
abort the installation process. The Accept
button must be used to continue with the
installation.

_________________________________________________________________________________
Note: The Setup application may be executed at any time to add or remove one or more features to the
system. Every time the Setup application is executed, it will check for existing features, and will
automatically check the boxes for the installed features. Any features that are initially checked will
be uninstalled if they are unchecked before clicking the Configure button.
e. From the Install workstation features window, click the
Release Notes button to review the requirements as well
as changes to the software for this version. Once the
Release Notes have been reviewed, the window may be
closed and the installation may continue.
Note: The Help button may be used to pull up information
about the meaning of the icons in the feature tree.
f.

Select the Microsoft SQL Server 2008 option. This will


add the SQL Server Express database engine to the current
PC.

g. If not already selected, select the Microsoft .NET


option. This is required for many of the installation
packages.
h. If not already selected, select the Microsoft Visual
C++ option. This is required by the Workstation.

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i.

Select the Workstation option. This will add the Workstation components to the current PC.

j.

Select all applicable MultiPort Integrators required for the site. Any selected Integrators will be installed
on the current PC.

k. Select all applicable Optional Modules required for the site. Any selection Optional Modules will be
installed on the current PC.
l.

Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will
be installed on the current PC.

m. If there will be multiple workstations for this site, select the Network Install option. This will add the
installation files to the path specified during the installation process, thus allowing further Workstations
to be installed as needed from one common location.
n. Click Configure to install all of the selected options.
_________________________________________________________________________________
o. If the Network Install option was selected, the
Create network installation folder for additional
Workstations window will appear.
Note: The default folder is usually the desired location.
p. Click Next once the desired installation folder is
selected.
__________________________________________________________________________________
q. The Copy Workstation Files window will appear, unless the
desired location for the Network Install already exists. If it does
appear, click Yes to continue.

_________________________________________________________________________________
b. The rest of the installation process will run automatically. Each option in the Feature Installation list
that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
r.

Once the feature installation is complete, the Release Notes window will appear.

s. After the release notes have been reviewed and printed as desired, the window may be closed.

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t.

Note:

The Workstation configured window will be presented next. This window will show the total number
of features that were installed, and uninstalled. It will also report the installation password which will be
required to perform an installation over the network.
When the Network Install feature is not
installed, the password shown will be
question marks, this is expected behavior.

Log the following information for later use when installing additional workstations.

Network Install Password:


example: 0C7B06E2

u. Click OK to proceed to the database configuration page of the setup application.


__________________________________________________________________________________

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Database Creation (Windows 7 and Windows Server 2008/2008 R2):


Note:

If the database will be located on a separate server, then the Database Administrator will probably be
involved with setting up the appropriate files and share info, which will then need to be entered into the
following window. In this type of situation it is recommended to contact Technical Support for guidance.

a. On a standard installation, the default values will be


correct. The Database server:, User name:,
Password:, and Database name: fields may require
modification if the supplied SQL Server Express was not
installed.
b. When creating the database for the system, the Create
tables, Add default entries, and Add default files
check boxes must be checked. Also, if the Windows
localization is configured to observe Daylight savings,
then the Daylight savings check box will also be
checked.
c. After any required changes have been made, click
Configure to create a blank database.

Log the following information for later use when


installing additional workstations.

Database Server Name\Instance:


example: local\MAXXESS
Default: {PCNAME}\MAXXESS

Database Name:

default value & example: AXxess

(optional) sa account Login Name:


default value & example: sa

(optional) sa account Login Password:


default value & example: DB2axxess

Database Login Name:

default value & example: MaxxessUser

Database Login Password:

default value & example: Letmein4

_________________________________________________________________________________
d. The Create database tables window will be presented
next.
e. Click OK to proceed.

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f.

Once the database configuration is complete, the


Database Setup window will be presented.

Note: If the Database setup window did not show The database was successfully configured DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
g. Click Done to complete the database creation.

_________________________________________________________________________________
h. The Configure MultiPort Communication
Module window will be presented.
Note:

If this computer will be used for communication to


access control or integrated hardware, the
MultiPort service will need to be installed before
any communication will occur.

Note:

The MultiPort service may only be installed if the


Workstation has already been installed on the
computer.

i.

The Multiport may be installed at this time by clicking


the Install button.

j.

Click the Close button to complete the installation


process.

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Installing Additional Clients:


Note: Before installing any additional workstations, be sure to start the Desktop application on the Server by
double clicking the Desktop Startup icon on the Windows desktop.
a.

To install additional client workstations, a folder must be temporarily shared on the server. The folder to be shared
is the Network Install folder (mentioned in the Software Installation section). The default Network Install
location is C:\AXxess.
Optionally, clients may be installed using the installation media as described in the Software Installation section if a
network install is not desired.

Note: When installing additional client workstations from the installation media instead of the network install
folder, the installation process will more closely resemble the previous sections. Also, note that the database
configuration will have to be entered manually for each workstation.
When installing from the network install, the installation process will resemble the following sections, and
the database configuration will typically default to the desired settings.
Note: Please be sure to perform the configuration on the Database Setup page listed below for each client
regardless of the install being done via the installation media or over the network.
b.

Use Windows to share the network installation folder out with read permissions for all users that will need to install
the client workstation software.

Note: For each client workstation, follow the directions for the operating system of the client computer.

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Workstation Software Installation (Windows 8, Server 2012):


a. Connect to the shared Network Install folder, and double click on the Setup application.
Note: If the workstation has previously been configured on this computer,
the Setup application may require a User and Password before
continuing to the Network Install password. The default will be user
name Master with a blank password
b. If requested, enter the user name and password for an administrator
account in the security management software.
c. Click the OK button to proceed with the installation.
d. Enter the network installation password recorded earlier while installing
the Network Installation package on the server.
Note: If installing directly from the installation media, instead of from the
network installation share, the network installation password prompt
will not be seen.
_________________________________________________________________________________
Note: The Setup application may be executed at any time to add or remove one or more features to the
system. Every time the Setup application is executed, it will check for existing features, and will
automatically check the boxes for the installed features. Any features that are initially checked will
be uninstalled if they are unchecked before clicking the Configure button.
Note: The Help button may be used to pull up information
about the meaning of the icons in the feature tree.
e. Select the Workstation option. This will add the
Workstation components to the current PC.
f.

Select all applicable MultiPort Integrators required for


the site. Any selected Integrators will be installed on the
current PC.

g. Select all applicable Optional Modules required for the


site. Any selection Optional Modules will be installed on
the current PC.
h. Select all applicable ViewPoint Integrators required for
the site. Any selected ViewPoint Integrators will be
installed on the current PC.
i.

Click Configure to install all of the selected options.

j.

The installation process will run automatically. Each


option in the Feature Installation list that was selected
will be installed or updated, and each option that was deselected will be uninstalled.

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Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
k. Once the feature installation is complete, the Release Notes window will appear.
l.

After the release notes have been reviewed and printed as desired, the window may be closed.

m. The Workstation configured window will be presented next.


This window will show the total number of features that were
installed, and uninstalled.
n. Click OK to proceed to the database configuration page of
the setup application.
__________________________________________________________________________________

Workstation Database Connection (Windows 8, Server 2012):


Note:

If the workstation was installed from the installation media, then the default options in the Database setup
screen will need to be altered. The settings logged earlier should be used to enter the correct data so that
the database connection may be created.
If the network installation share was used, then the default
settings will likely be correct, and should not need to be
altered.

a. Normally, the default values will be correct. The Database


server:, User name:, Password:, and Database name:
fields will usually default to the settings provided on the
server during this step of the installation.
Note: None of the additional check boxes at the bottom of the
screen should be checked when configuring additional
workstations.
b. After any required changes have been made, click
Configure to connect to the existing database on the
server.

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c.

Once the database configuration is complete, the Database Setup window


will be presented.

Note: If the Database setup window did not show The database was successfully configured DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
d. Click Done to complete the database creation.
e. The Configure MultiPort Communication
Module window will be presented.
Note:

If this computer will be used for communication to


access control or integrated hardware, the
MultiPort service will need to be installed before
any communication will occur.
Typically a system will only need one MultiPort
communication server, however in very large
systems, more MultiPorts may be added to provide
logical separation, or greater communication
throughput.

Note:

The MultiPort service may only be installed if the


Workstation has already been installed on the
computer.

f.

The Multiport may be installed at this time by clicking the Install button.

g.

Click the Close button to complete the installation process.

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Workstation Software Installation (Windows 7, Server 2008/2008 R2):


a. Connect to the shared Network Install folder, and double click on the Setup application.
Note: If the workstation has previously been configured on this computer,
the Setup application may require a User and Password before
continuing to the Network Install password. The default will be user
name Master with a blank password
b. If requested, enter the user name and password for an administrator
account in the security management software.
c. Click the OK button to proceed with the installation.
d. Enter the network installation password recorded earlier while installing
the Network Installation package on the server.
Note: If installing directly from the installation media, instead of from the
network installation share, the network installation password prompt
will not be seen.
_________________________________________________________________________________
Note: The Setup application may be executed at any time to add or remove one or more features to the
system. Every time the Setup application is executed, it will check for existing features, and will
automatically check the boxes for the installed features. Any features that are initially checked will
be uninstalled if they are unchecked before clicking the Configure button.
Note: The Help button may be used to pull up information about
the meaning of the icons in the feature tree.
e. If not already selected, select the Microsoft .NET option.
This is required for many of the installation packages.
f.

If not already selected, select the Microsoft Visual C++


option. This is required by the Workstation.

g. Select the Workstation option. This will add the Workstation


components to the current PC.
h. Select all applicable MultiPort Integrators required for the site.
Any selected Integrators will be installed on the current PC.
i.

Select all applicable Optional Modules required for the site.


Any selection Optional Modules will be installed on the current
PC.

j.

Select all applicable ViewPoint Integrators required for the site.


Any selected ViewPoint Integrators will be installed on the
current PC.

k. Click Configure to install all of the selected options.

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l.

The installation process will run automatically. Each option in the Feature Installation list that was
selected will be installed, and each option that was deselected will be uninstalled.

Note: Some ViewPoint Integrators may require manual intervention to complete the installation.
Note: During the installation, some features may report that a restart is
required to complete the installation process. In those cases, it is
recommended that the installer click No, then reboot the system
after all of the installation and database configuration is complete.
m. Once the feature installation is complete, the Release Notes window will appear.
n. After the release notes have been reviewed and printed as desired, the window may be closed.
o. The Workstation configured window will be presented next.
This window will show the total number of features that were
installed, and uninstalled.
p. Click OK to proceed to the database configuration page of
the setup application.
__________________________________________________________________________________

Workstation Database Connection (Windows 7, Server 2008/2008 R2):


Note:

If the workstation was installed from the installation media,


then the default options in the Database setup screen will
need to be altered. The settings logged earlier should be
used to enter the correct data so that the database
connection may be created.
If the network installation share was used, then the default
settings will likely be correct, and should not need to be
altered.

h. Normally, the default values will be correct. The


Database server:, User name:, Password:, and
Database name: fields will usually default to the settings
provided on the server during this step of the installation.
Note: None of the additional check boxes at the bottom of the
screen should be checked when configuring additional
workstations.
i.

After any required changes have been made, click


Configure to connect to the existing database on the
server.

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j.

Once the database configuration is complete, the Database Setup window


will be presented.

Note: If the Database setup window did not show The database was successfully configured DO NOT proceed
as this would indicate that there was an issue during the configuration of the database. Please review the
location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
k. Click Done to complete the database creation.

l.
Note:

The Configure MultiPort Communication Module


window will be presented.
If this computer will be used for communication to
access control or integrated hardware, the MultiPort
service will need to be installed before any
communication will occur.
Typically a system will only need one MultiPort
communication server, however in very large systems,
more MultiPorts may be added to provide logical
separation, or greater communication throughput.

Note:

The MultiPort service may only be installed if the


Workstation has already been installed on the
computer.

m. The Multiport may be installed at this time by clicking the Install button.
n.

Click the Close button to complete the installation process.

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Adding Area Controllers:


eAXxess and eFusion with the optional access control module allow for several types of devices to be implemented in controlling
security operations. These start at the Area Controller which normally uses the eMAX hardware line such as the eMAX-EP-2500,
eMAX-EP-1502, eMAX-EP-1501 and eMAX-M5. The Remote Area Manager (eRAM), and NetEDGE are legacy Area Controllers
that may also be used. The Area Controllers connect to the MultiPort service via an Ethernet connection and allow access to the door
controller panels to operate more efficiently by moving many decision and control functions from the computer to the remote hardware.

Note: Prior to the hardware being installed, it is a good idea to secure enough static IP addresses to manage all
hardware that will require static IP address.
Note: During the configuration, the contextual help should be consulted for more detailed information about a
specific item. Each configuration screen has a Help button that will pull up the online help and present
the help page for the current configuration screen.
Note: For eRAM and NetEDGE units, the IP address needs to be programmed into the units via the Area
Controller Configuration Utility. Please refer to the eRAM or NetEDGE user manual for detailed
instructions.
Note: For eMAX Controllers, the IP is set through the web browser. Please refer to the manual for detailed
instructions.
1.

The Area Controllers screen is opened from the Configuration, Devices, Area Controllers menu.

.
2.

In the Area Controllers tab, click the New button.

3.

Enter the name of the area controller.

4.

Enter the Name of Computer with MultiPort that the Area Controller module will be connected to. This will default to the
name of the PC adding the area controller. The Browse button may be used to select another PC if desired.

5.

Select the Module Address normally from 0 to 99. Every Area Controller module connected to the same computer must
have a unique module number.

6.

Select the Type of Area Controller interface from the drop-down menu.

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7.

Click the Configure button on the right to set the controllers TCP/IP address, like the example below.

8.

Click OK to close the window.

9.

Click the Save button to finish entering the area controller.

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Adding Panels to the Area Controllers:


Once the Area Controller has been configured, panels must be added to the system. Doors, Sensors, and Outputs on the door
controller hardware must be assigned to panels.
1.

The Panel configuration tab may be opened from the Configuration, Devices, Panels menu option, or by selecting the
Panels tab from an open Configuration screen.

2.

In the Panels menu, click the New button to add the panel.

3.

Type in a name for the Panel (it is usually a good idea to make it descriptive, so that it makes sense later).

4.

From the Module: drop-down, choose the Area Controller it will connect to or is a part of.

5.

The Panel setting is the address of the panel. The Panel address set here must match the address set on the panel .

Note: Onboard panels are always panel address 0.


6.

In the Type: drop-down, select the type of Panel.

Note: The Onboard panels for the eMAX-EP1502 and eMAX-EP1501 are respectively EP1502 or EP1501 panel
types.
Note: If the Module is not selected (or is an eRAM), then the Type drop-down list may only show
BLP and I/P Module.
7.

Ensure that the Enable check box is checked ().

8.

If desired, check () the Add Points check box. If checked, the software will automatically add the definitions of each
Card Reader, Sensor, and Output that is applicable to the type of panel being configured.

9.

Click the Save button to finish entering the panel

Note: The Plan Design window offers an alternate method for entering Panels, Doors, Sensors and Outputs into
the database. (see Configuring the Plans Window section for details).

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Adding Doors to the Panels:


After the Area Controller(s) and Panel(s) have been configured, the next step is to add doors.
1.

The Doors configuration tab may be opened from the Configuration, Devices, Doors menu option, or by selecting the
Doors tab from an open Configuration screen.

2.

If the Add Points check box was checked when adding the Panel, then the applicable Doors for that Panel will be already
defined in the Doors Configuration. If Doors were not automatically added, continue with this process. However, even the
Doors were automatically added, the configuration parameters can still be modified with this process.

3.

In the Doors menu, click the New button.

4.

Type in a name for the Door (it is usually a good idea to make it descriptive, so that it easy to find). In addition if there are
multiple buildings with doors, it may be desirable to abbreviate the building or location of the door such as NWB-Front
Door versus SWB-Front Door. NWB would be North West Building and SWB would be the South West building.

5.

From the Panel: drop-down, choose the Panel the door connects to.

6.

From the Door: option, choose door 1 or door 2 (if a door two exists for that panel).

7.

The Address should automatically fill in, if it does not look correct, re-select the Panel from the drop-down.
The address field has the following data {Computer name}.{Area controller address}.{Panel address}.{Point address}.
For the example above, the {Computer name} is SECURITY, the {Area controller address} is R1, the {Panel address}
is 0, and the {Point address} is 1; this would be valid for an area controller number 1 with panel 0 and Door 1 on the
SECURITY MultiPort.

8.

The Show Picture: drop-down is used to select what condition will cause a badge read to show the cardholder picture in
the Desktop Picture window or in the Pictures ViewPoint integrator. Valid options are Never, Always, and Denied
access.

9.

To change the configuration of a door from the default configuration to a custom configuration, click the Configure
button and make the changes.

10. Click the Save button and Close button to finish entering the door.

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Configuring the Plans Window:


Plans provide an interactive method to control and monitor doors, outputs and sensors. Plans allow operators to see
the exact location of an alarm. Operators can acknowledge an alarm condition right from an icon on the plan
window. Operators may quickly navigate between plans to view any other alarm conditions. The operator has the
ability to perform a momentary, unlock or lock on any listed door. For emergencies, the operator has the option to
perform a Lockdown which locks the doors and stops cards from working. All the menu options such as Lockdown
can optionally be disabled. See online Help for more detailed information on plans.

Setting the default plan for a workstation client


1.

Right click on the desktop plan window, then click properties, under the Desktop Properties tab the Plans item will
be expanded. In the list of items there will be a Default plan line item. Click on it and there will be a drop-down
menu where the desired plan can be chosen.

Note: Additional floor plans can be added to the list via the Resource Manager (located under the Tools option
on the desktop).

2.

Make sure the Show check box is set to Yes.

3.

Click OK which will close the window and show the selected plan on the desktop.

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Adding new devices to a plan


1.

From the desktop toolbar, click the Design button to enter Design Mode, then right click in the Plan area.

2.

Hover the mouse over New and select a device to add from the menu that appears.

3.

Enter the appropriate information and then click Save. The icon will appear on the map.

4.

Place the icon in the desired spot, then repeat for the next device or de-select the Design button on top to exit
Design Mode.

Adding existing devices to a plan


1.

Go to Configuration and select the tab for the device to be added to a plan.

2.

Select the specific device to add to the plan and click the Configure button

3.

In the Properties screen, select the Location tab.

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4.

Click the plan drop-down on the right to select the desired plan for the device.

5.

Click the area on the plan where the icon is to be displayed then click the OK button.

6.

Click the Save button and click the Close button to finish the icon placement.

Creating Schedules:
Schedules are very useful for defining specific times in which an area or access level will be active. Usually a good
example of this is having the front door unlock during business hours or allowing certain employees access to various
areas within a specific time frame.
1.

To create a schedule, go to Configuration then Schedules.

2.

Click the New button and enter a name for the schedule (usually a descriptive name is helpful).

3.

Click the Schedule button to display the schedule window.

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4.

Hold the left mouse button down and drag across the times and days for that schedule to appear.

5.

When satisfied with the result click OK to close that window.

6.

Click Save then Close to complete that schedule.

Note: To schedule an event to happen only once, check the One time events check box. This will expand the
schedule window to show the one time schedules. The one time events option is only applicable on eMAX
and eRAM/netEDGE area controllers.

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Adding Access Levels:


An access level is a unique name assigned to a group of doors and or elevator groups. Cardholders are assigned an access
level which determines where and when the cardholders have access. Each cardholder of the access level will be allowed
access only when their access level(s) is active at a door. Access levels are useful to set permissions for all cardholders
which have the same characteristics.
1.

The Access Levels menu is opened from the Personnel option on the Desktop menu bar.

2.

Click New and add a name (usually descriptive as to what doors and schedules are assigned to the access level).

3.

Select the desired door(s), Door Groups, Elevator Groups, and/or Elevator Levels (Points) for the level.

4.

Choose a schedule for that level.

Note: An access level may include any number of points. Each point may have a unique schedule. Cardholder
may have multiple levels when using eMAX, eRAM and netEDGE hardware.
Note: When using multiple levels for cardholders, it is important to ensure that the same point is not assigned
through more than one level for each cardholder. For example, if a point is assigned as 24 hour on one
access level and as 8 to 5 on another access level, the cardholder may be granted access when it is
expected that they would not.
5.

Click Save then click Close to close the window.

6. To create more levels, repeat steps 1 through 5 each time a level is to be added.
Caution:

If doors and door groups are used together in access levels, it is possible to duplicate information.
For example, the front door is part of the External Doors door group. If an access level is
assigned both the door and the door group, redundant commands are generated. In addition,
conflicting results may occur if the schedules are not the same for each one.

Note: Elevator control on eRAM hardware must be configured in a primary access level for each
cardholder. This access level is set in the Level: box on the default Cardholders template.

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Access levels options


The access levels options screen is used to configure the badge site codes that will be valid for the site.

1.

From the Access Levels screen, click Options to open the screen.

2.

Enter the site codes for the badges that will be used on site.

Note: If eMAX hardware is used, and there are multiple site codes for the site, the badge formats file will
have to be edited manually to add the additional site codes. Please contact technical support for
assistance with this.

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Adding Cardholders:
The cardholder database not only contains information about each cardholder, but it also ties together the badge numbers,
access levels, and cardholder status for setting up access control. The default data entry form allows complete setup for
access control. In addition, it can be completely customized in the Template Design menu. Refer to the Desktop online
Help for details regarding template and badge design.

1.

The template for adding/editing cardholders opened from Personnel on the Desktop menu bar.

Note: The Visitor and Contractor screens are similar to the Cardholder screen but some fields differ.

2.

Select the General access tab and Click the New button.

3.

Enter in the persons name, badge number, level and status. (These are the required fields for access control)

4.

The Access Levels tab may be used for eMAX and eRAM/netEDGE hardware to assign multiple access levels to
a single cardholder.

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5.

Click Save and Close the window.

Note: The default template is designed to be a general starting point. Some fields may not be desired for a specific
site, and they may be removed or new fields may be added to templates to allow the desired data to be
collected. Please refer to the Help files for more information.
Note: The default template has helpful tool tips that will pop up when hovering over any of the fields. These tips
give general information about the purpose for each field.

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Security Considerations

A security system must be secured once installed. The security components and software all use default user and
passwords to simplify the installation. It is necessary that the user name and passwords be changed once the system
is configured and is ready to be passed over to the end user.
o

Area Controllers - Refer to the area controller manual to change the password per area controller. Do not lose
this password as there isnt a method to recover a lost password in the field and the unit will have to be
replaced if the password is lost.

Panel These devices are typically connected via a dedicated communication cable with limited access.
Because of this, they do not have a user name and password.

Database The default user name is MaxxessUser and the default password is letmein. After the
installation, the software includes an option to change the database password. Warning: DO not lose this
password since it is not possible to recover it. It is suggested having the DBA involved.

Database The system administrator or sa password for the included SQL Server Express installation is
DB2axxess (or axxess in versions prior to 5.4). After the installation, the software includes an option to
change the sa password. Warning: DO not lose this password since it is not possible to recover it. It is
suggested having the DBA involved.

Software user login. The software installs with a System Master administrator account, and the password for
this account is set to _None. While set to _None, user login is not required. It is necessary that the system
master password be set. It is highly recommended that Strong passwords be used. See the online Help for
Strong Passwords and the option to require strong passwords. Once the System Master password is set, the
user may continue to add new operator passwords with different permissions as desired.

By default, all encryption is off; this is to simplify the installation process. Once the system is configured and
operating normally, it is important to enable encryption.
o

Module encryption this encryption mode is enabled in the status links menu option. Simply check the
encryption box and restart all the modules (MultiPort, MultiPort Manager, and Desktop) on all clients. Once
encryption is enabled and active, a lock icon will appear in the lower right of the Desktop and MultiPort
Manager windows.

Area Controller and Panel encryption this encryption is turned on by enabling encryption for each area
controller individually. This is done in the Area Controller tab in the Configure section. Check the Enable
Encryption check box. Warning: if the encryption option is turned off for an Area Controller, it is
necessary to hard reset the Area Controller and initialize to bring it back online. The Panels connected to
the Area Controller will automatically be set for encryption.

Firewall settings need to be configured to allow the Multiport service to run on port 1705.

Other ports that need to be available are as follows:


o

eRAM and netEDGE


Ports 21 and 23 for firmware updates and configuration.
Port 10000 for communication for MultiPort.
Port 10001 for debug port.

eMAX-EP
Port 80 for configuration.
Port 3001 for default communication from MultiPort (this port is configurable).

It is recommended that the security system be setup on a Virtual LAN. A private physical LAN is ideal. These
methods of isolating the security network help reduce the possibility of the network communications being hacked
and can reduce to exposure to harmful applications (virus, malware, Trojans, etc.).

Make sure each IP device (such as Area Controllers) has a unique and static IP address assigned to it.

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Maxxess Systems, Inc.


22661 Old Canal Road
Yorba Linda, California
USA 92887
Sales:
Tel: 800 420 0221
Fax: 714 221 2838
Technical Service and
Support:
Tel: 800 926 2609

Maxxess Systems Europe Ltd.


Atrium Court
The Ring
Bracknell, Berkshire
United Kingdom RG12 1BW
Sales and Technical Support
Tel: +44 134 444 0083
Fax: +44 134 432 5050

Information furnished by Maxxess Systems, Inc. is believed to be


accurate and reliable. However, no responsibility is assumed by
Maxxess Systems, Inc. for its use or for any infringements of
patents or other rights of third parties that may result from its use.
No license is granted by implication or otherwise under any patent
rights of Maxxess Systems, Inc. Specifications subject to change
without notice.

Maxxess on the Internet


www.maxxess-systems.com

* 800 phone numbers only available in USA


and Canada

Maxxess Systems, Inc. All rights reserved.

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