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M Azeem Irshad House# 70/A Street No138/A Javed market Ichra Lahore, Pakistan. +92 (0)345 6183697

M Azeem Irshad

House# 70/A Street No138/A Javed market Ichra Lahore, Pakistan. +92 (0)345 6183697 chazeemirshad@gmail.com

Azeem Irshad

Chaudhary Azeem

Chazeemirshad

Azeem Irshad Chaudhary Azeem Chazeemirshad IT SUPPORT ENGINEER A confident and reliable IT support
IT SUPPORT ENGINEER A confident and reliable IT support engineer with 5 years’ exp erience

IT SUPPORT ENGINEER

A confident and reliable IT support engineer with 5 years’ experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.

SKILLS

Negotiation & persuasion

Interpersonal / Teamwork

Flexibility/Adaptability

Analytical &research

Problem Solving

Computer: Advanced

EXPERIENCE Sr Officer IT, The City School (Aug 2015-Present) Network Administrator, GCS (Dec 2011 –
EXPERIENCE
Sr Officer IT, The City School (Aug 2015-Present)
Network Administrator, GCS (Dec 2011 – Feb 2013)
 Location
 Location
Lahore, Pakistan.
Multan, Pakistan.
 Responsibility
 Responsibility
 Windows Server 2008 R2 installation, administration and
troubleshooting.
 Networks and System Administration.
 Hardware and Software Support.
 Installation and administration of Mail Support, LAN, WAN,
Windows NT, PCs, Servers, Cisco Switches/Routers and
Microsoft Office applications.
 Installing, monitoring and administration of office LANs, and
related network.
 Perform technology assessment and recommend product
and supplier selection.
 Proficient in analyzing information system needs, evaluating
end-user Requirements, custom designing solutions,
troubleshooting for complex information systems management.
 Implement security per policy.
Network Assistant, Sidat Hyder Morshed Associates
IT Support Engineer, British Council (April 14 – July 15)
 Specialized in maintaining servers and clients as well as resolving
all service related problems.
IT Support Officer, Oxbridge (Feb 2012 – Feb 2013)
 Location
 Location
Multan, Pakistan.
Lahore, Pakistan.
 Responsibility
 Responsibility
 Escalate IT issues to the IT Manager where necessary.
 Responsible for managing backups and tape rotation.
 Installation and administration of Mail Support, LAN, WAN,
Windows NT, PCs, Servers, Cisco Switches/Routers and
Microsoft Office applications.
 Diagnose and resolve technical issues.
 Provide desktop and server support.
 Support and maintain MS Server/Desktops and MS Exchange.
 Setting up and configuring new laptops and desktops.
 Proficient in analyzing information system needs, evaluating
end-user Requirements, custom designing solutions,
troubleshooting for complex information systems management.
 Install authorised software to laptops and desktops.
 Fault-finding to laptops and desktops.
 Specialized in maintaining servers and clients as well as resolving
all service related problems.
 Reporting faults and maintaining logs on servers, desktops
and laptops.
Web Developer, THE SAGES (Sep 2010 – Dec 2011)
 Completing internal user moves including phones.
 Location
 Patching of network and phones.
Multan, Pakistan.
 Making of Cat 5 e network cables were necessary
 Responsibility
 Creating purchase requisitions for IT hardware/software.
 Ensuring all software purchased licensing is recorded and
maintained.
 Designs and constructs web pages/sites including incorporating
graphic user interface (GUI) features and other techniques.
 Setting up new users and disabling expired accounts in
accordance with HR requirements.
 Maintains and provides ongoing design of the website, promos
and ad banners.
Web Developer, Freelancer (June 2013 – March 2014)
 Design, develop, test and deploy web applications.
 Location
 Code pages, files, test, debug and deploy.
Multan, Pakistan.
IT Officer, Goodwill Traders (Aug 2008 – Feb 2009)
 Responsibility
 Location
 Program, test and debug all web applications.
Multan, Pakistan.
 Design, develop, test and deploy web applications.
 Responsibility
 Code pages, files, test, debug and deploy.
 Develop appropriate code structures to solve specific tasks.
 Assist and support in the upkeep and maintenance of
websites.
 Installing and configuring computer hardware operating systems
and applications.
 Monitoring and maintaining computer systems and networks.
 Research and propose software programs that are
compatible to the future technologies.
 Troubleshooting system and network problems and diagnosing
and solving hardware or software faults.
EDUCATION
 Testing and evaluating new technology.
2010
MCS (Master in Computer Science)
COMPUTER APPLICATIONS
2009
Post Graduate Diploma in IT (PGD-IT)
PROFESSIONAL TRAINING
1
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5
6
7
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9 10
2014
Advance Microsoft Excel
Microsoft Office
2013
RHCE (Red Hat Certified Engineer)
Microsoft Windows
2012
Microsoft Certified Information Technology Professional
Web Application
2011
Cisco Certified Networking Associate (CCNA)
Microsoft Server
2010
Diploma in Web Development (DWD)