Securely optimize business communications
Acxiom Managed
Secure Access Solution
End-to-end management of network and security components resulting
in secure, stable and flexible communications for your business
To increase employee productivity and
efficiency, companies are expanding their
reliance on communications. As a result,
networks must be available, secure and
flexible at all times. Some issues to consider:
• Any network downtime causes significant
impacts to productivity and profitability.
• The network is continually subject to
external and internal attacks.
• Networks must provide traditional client-
to-server communications as well as
peer-to-peer and unified communications.
Mitigating these potential issues can result
in increased corporate profits because of
optimal employee productivity and reduced
daily demands on the current IT organization
and/or provider.
Acxiom Managed Secure
Access Solution
Acxiom Managed Secure Access Solution
(MSA) provides a holistic approach to
optimize and secure your current network
environment, providing expertise for
extending your network capabilities and
maximizing your investment. Our approach
combines passionate, certified engineers, ITIL
processes and best-in-breed tools. The result
is a communications infrastructure that
matches services to your business needs and
responds to future business requirements.
Acxiom Corporation • 601 E. Third • Little Rock, AR • 72201 • www.acxiom.com • info@acxiom.com
To meet and exceed a company’s needs, Acxiom offers:
Acxiom works closely with each client to • Greater value from IT spend
identify and manage their security and
• Improved collaboration - internally and
communications. Our solution includes the externally
following standard offerings.
• Yearly service benchmark conducted to
Components of solution ensure service is provided at a competitive
price
Monitoring
• Network communications delivered
• Automated alerting and ticketing securely and reliably
• The flexibility and capability to identify and
• Active monitoring of in-scope elements —
Acxiom engineers take action to resolve
implement business enabling technology
and enhancements
incidents
• Consistent, reliable and efficient delivery
• Event triggered analysis and scheduled of services according to ITIL standards
trend analysis • Access to network and security architect
resource pool
• Basic performance monitoring of in-scope
elements with data presented in standard • Annual technology and architecture
reviews
monthly reports
• Services provided by experienced, well-
Management trained and certified network and security
engineers from multiple NOCs/SOCs and
• Monitoring services architecture teams
• Basic problem management — Acxiom
engineers track incidents to identify
problems and resolve them
• Basic configuration management —
capture and retain a minimum of two
copies of in-scope device configurations
• Basic security management — Acxiom
engineers securely configure and manage
in-scope devices according to industry
best practices
• Basic asset management — capture,
document and manage inventory of
in-scope elements
FACT SHEET
Private Circuits Secure DMZ Network and Host Based
• Provides connectivity into any of the • Dedicated DMZ Intrusion Detection
Acxiom Data Centers – Local Acxiom Data Center or • Local Acxiom Data Center or
• Multiple configurations pre-defined customer remote data center customer remote data center
to meet specific performance and deployed and managed deployed and managed
availability requirements – Multiple configurations pre-defined • Multiple configurations pre-defined
Web Hosting E-Commerce (WHEC) to meet specific performance and to meet specific performance and
Internet Service availability requirements availability requirements

• Scalable, highly available internet – Monitoring and management • Monitoring and management service
service for Acxiom hosted customers service Vulnerability Scanning
• Turnkey solution providing easy • Shared Acxiom Firewall Environment • Leveraged solution where Acxiom
customer connection (SAFE) Internet and production DMZ scans all or part of the customer’s
• Monitoring and management service – Acxiom Data Center deployed High environment on a quarterly basis
Availability (HA) services using and generates standard system
VPN vulnerability reports
leveraged solutions with redundant
• Site-to-site: multiple configurations • Other scans may be performed as
LAN and security components
pre-defined to meet specific stand-alone projects depending on
performance and availability – Monitoring and management
service perceived threats, third-party audits
requirements and other factors
• Client-to-Site: multiple configurations Laptop Encryption
Log Management
pre-defined to meet specific • Industry standard encryption of
performance and availability hard drive • Gathering, retention and correlation
requirements of network and security device logs
• Monitoring and management service
• Both offerings include monitoring • Standard and customizable
Proxy Server compliance reporting
and management service
• Local Acxiom Data Center or • Log retention and archiving to meet
Load Balancing customer remote data center business needs
• Local Acxiom Data Center or deployed and managed
customer remote data center • Multiple configurations pre-defined
deployment to meet specific performance and
• Multiple configurations pre-defined availability requirements
to meet specific performance and • Monitoring and management service
availability requirements
• Monitoring and management service

Find out what Acxiom can do for you.

For more information, visit our website at
www.acxiom.com/outsourcing or call:

1.888.3 ACXIOM
Acxiom’s view on privacy Acxiom is a global thought leader in addressing consumer privacy issues and earning the public trust. We build great relationships with our clients
and help them build great relationships with their customers by turning compliance challenges into opportunity. Acxiom fosters trust-based relationships by delivering customer
and information management solutions that facilitate privacy compliance and preference management. Acxiom was the first company in the data services industry to appoint a
chief privacy officer to advance policies and oversee compliance. Acxiom has a team of privacy specialists dedicated to understanding the complex issues of information flow and
consumer choice, as well as crafting and enforcing responsible privacy best practices. We continually educate consumers, our clients and Acxiom associates about proper privacy
policies and conduct.
Acxiom is a member of the Direct Marketing Association, and we support the Center for Information Policy Leadership and the Information Policy Institute. Acxiom endorses the
privacy standards of these organizations.

© 2008 Acxiom Corporation. All rights reserved. Acxiom is a registered trademark of Acxiom Corporation. All other trademarks and service marks mentioned herein are property of their
respective owners.
AC-0464-08 ELEC 4/08