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Passenger Services

Conference Resolutions Manual


Part I & Part II

Effective 1 June 2010 31 May 2011

30th Edition

Passenger Services
Conference Resolutions Manual
Part I & Part II

Effective 1 June 2010 31 May 2011

International Air Transport Association


Montreal Geneva

30th Edition

NOTICE
DISCLAIMER. The information contained in this
publication is subject to constant review in the light
of changing government requirements and regulations. No subscriber or other reader should act on
the basis of any such information without referring
to applicable laws and regulations and/or without
taking appropriate professional advice. Although
every effort has been made to ensure accuracy, the
International Air Transport Association shall not be
held responsible for any loss or damage caused by
errors, omissions, misprints or misinterpretation of
the contents hereof. Furthermore, the International
Air Transport Association expressly disclaims any
and all liability to any person or entity, whether a
purchaser of this publication or not, in respect of
anything done or omitted, and the consequences
of anything done or omitted, by any such person or
entity in reliance on the contents of this publication.
Opinions expressed in advertisements appearing in
this publication are the advertisers opinions and do
not necessarily reflect those of IATA. The mention
of specific companies or products in advertisement
does not imply that they are endorsed or recommended by IATA in preference to others of a similar nature which are not mentioned or advertised.
International Air Transport Association. All
Rights Reserved. No part of this publication may
be reproduced, recast, reformatted or transmitted in any form by any means, electronic or
mechanical, including photocopying, recording or any information storage and retrieval system, without the prior written permission from:
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International Air Transport Association
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P.O. Box 113
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CANADA H4Z 1M1

Passenger Services Conference Resolutions Manual


Ref. No: 9096-30
ISBN 978-92-9233-417-8
2010 International Air Transport Association. All rights reserved.
Montreal Geneva

TABLE OF CONTENTS
(for the Alphabetical Index by Subject Matter, see page 1565)
Page
Preface .......................................................................................................................................................................

ix

Introduction ...............................................................................................................................................................

xi

Resolution
Number
001
001pg
004
004a
006
007
008
008a
200g
663
700
701
705
708*
709*
720
720a
720b*
722
722a*
722c
722e*
722f
722g
722h
723
724
725
725a
725b
725c
725d
725f
725g
725h
726*
726a*
726b*
726e*
726f*
727
727a
728

Permanent Effectiveness Resolution .............................................................................................


Use of Three-Letter Designators ....................................................................................................
Applicability of Resolutions and Recommended Practices ............................................................
Restriction of Applicability of Resolutions ......................................................................................
Government Approvals ..................................................................................................................
Resolution Prefixes ........................................................................................................................
Adjustment of Effectiveness Dates ................................................................................................
Extension of Expiry Date ................................................................................................................
Filing of Government Requirements and Authorisations ...............................................................
Interline Billing ................................................................................................................................
Acceptance and Carriage of Passengers Requiring Special Assistance .......................................
Inadmissible Passengers and Deportees ......................................................................................
Passenger Experience Management Group ..................................................................................
Use of Standard Operational Messages ........................................................................................
Baggage Transfer Message (BTM) ................................................................................................
Passenger Ticket and Baggage Check Technical Specifications .............................................
Passenger Ticket and Baggage Check Issuance and Honouring Procedures .........................
Carbonised Traffic Documents Technical Specifications ..........................................................
Transitional Automated Ticket (TAT) .............................................................................................
Off Premise Transitional Automated Ticket (OPTAT) ....................................................................
Automated Ticket/Boarding Pass Version 2 (ATB2) .................................................................
Automated Ticket/Boarding Pass (ATB) and Multiple Purpose Document (MPD)
Coupon-by-Coupon Technical Specification ..................................................................................
Electronic Ticket Airline .............................................................................................................
Electronic Ticket Neutral ...........................................................................................................
Electronic Ticket Ground Handling ............................................................................................
Coupon Sequence and Use ...........................................................................................................
Ticket Notices .................................................................................................................................
Miscellaneous Charges Order (MCO) Technical Specifications ...............................................
Miscellaneous Charges Order (MCO) Issuance and Honouring Procedures by Members ......
Miscellaneous Charges Order (MCO) Issuance and Honouring Procedures (Agents) .............
Automated Miscellaneous Charges Order (MCO) Carrier (Coupon-by-Coupon) ......................
Automated Miscellaneous Charges Order (MCO) Neutral (Coupon-by-Coupon) .....................
Electronic Miscellaneous Document Airline ..............................................................................
Electronic Miscellaneous Document Neutral .............................................................................
Electronic Miscellaneous Document Ground Handling .............................................................
Multiple Purpose Document (MPD) ...............................................................................................
Multiple Purpose Document (MPD) Carrier, Carbonised, Automated .......................................
Multiple Purpose Document (MPD) Neutral, Carbonised, Automated ......................................
Multiple Purpose Document (MPD) Neutral, Carbonised, Manual ............................................
Multiple Purpose Document (MPD) Carrier, Carbonised, Manual ............................................
Tickets Alterations to Flight Coupons ........................................................................................
Collection of Reservation Change Fees ........................................................................................
Code Designators for Passenger Ticket and Baggage Check ......................................................

1
8
8
9
9
10
10
11
11
14
15
25
26
28
28
29
44
60
61
89
102
223
238
309
337
363
363
367
378
383
387
402
419
438
456
471
473
486
491
500
508
510
511

Passenger Services Conference Resolutions Manual


Resolution
Number
730*
730a
731
731a
735
735a
735b
735c
735d
735e
735f
736
737
739*
740*
741*
742*
742a
742c*
742d*
742e
743*
743a*
743b*
744*
745
745a
745b
746*
750
760*
760a*
761
762
763
764*
765*
766
767
769*
780
780a
780b
780c
780d
780e
781
781a
781b

Page
Security Features for Accountable Passenger Traffic Documents ................................................
Document Protection ......................................................................................................................
Prepaid Ticket Advice (PTA) ..........................................................................................................
Automated Prepaid Ticket Advice (PTA) Carrier (Coupon-by-Coupon) ....................................
Period of Validity ............................................................................................................................
Extension of Ticket Validity ............................................................................................................
Waiver of Minimum Stay Requirement ..........................................................................................
Rerouting and Refund in Case of Death ........................................................................................
Involuntary Change of Carrier, Routing, Class or Type of Fare ....................................................
Procedure for Involuntary Change of Routing En Route ...............................................................
Involuntary Change of Routing of Charter Passengers to Scheduled Service ..............................
Voluntary Changes to Tickets ........................................................................................................
Refunds ..........................................................................................................................................
Baggage Security Control ..............................................................................................................
Form of Interline Baggage Tag ......................................................................................................
Passenger Name and Address Label ............................................................................................
Excess Baggage Ticket Technical Specifications .....................................................................
Excess Baggage Ticket Issuance Procedures ..........................................................................
Government Excess Baggage Authorization (GEBA) Form ..........................................................
United States Government Excess Baggage Authorization/Ticket (GEBAT) ................................
Automated Excess Baggage Ticket Carrier (Coupon-by-Coupon) ...........................................
Found and Unclaimed Checked Baggage .....................................................................................
Forwarding Mishandled Baggage ..................................................................................................
Baggage Identification Chart ..........................................................................................................
Local Baggage Committees ...........................................................................................................
Dangerous Goods in Passengers Baggage ...................................................................................
Acceptance of Firearms and Other Weapons and Small Calibre Ammunition ..............................
Acceptance of Power Driven Wheelchairs or Other Battery Powered Mobility Aids as
Checked Baggage ..........................................................................................................................
Pooling of Baggage ........................................................................................................................
BSP Data Interchange Specifications ............................................................................................
Resolution Governing Use of Reservations Interline Message Procedures Passenger
(AIRIMP) ........................................................................................................................................
Changes to Reservations Interline Message Procedures Passenger (AIRIMP) .......................
Flight Numbers ...............................................................................................................................
Airline Designators .........................................................................................................................
Location Identifiers .........................................................................................................................
Arrival and Departure Times ..........................................................................................................
Interline Connecting Time Intervals Passenger and Checked Baggage ...................................
Interline Passenger Reservations Procedure ................................................................................
Assignment of Airline Accounting Codes and Airline Prefixes .......................................................
Baggage Tag Issuer Codes (BTIC) ................................................................................................
Form of Interline Traffic Agreement Passenger ........................................................................
Form of Interline Baggage Handling Agreement to/from Members' Charter/Scheduled Flights ....
Passenger Interline Service Charge ..............................................................................................
Passenger Interline Service Charge for non-IATA Carriers ...........................................................
Passenger Interline Service Charge United States ...................................................................
IATA Interline Traffic Participation Agreement Passenger ........................................................
Blacklisted Paper Documents ........................................................................................................
Indemnification for Recovery of Blacklisted Accountable Paper Transportation Documents ........
Fraud Related to Electronic Documents ........................................................................................

523
526
527
528
538
540
541
541
542
547
554
554
557
559
559
593
594
606
607
611
616
633
654
655
658
664
667
667
669
669
670
670
671
671
675
678
678
680
687
691
695
705
709
709
710
712
721
723
724

Table of Contents
Resolution
Number
782*
783*
784
785
788
789
789a
791*
792

Page
Means of Payment .........................................................................................................................
Passenger and Airport Data Interchange Standards Board ..........................................................
Electronic Reservation Services Providers ....................................................................................
Collection of Government or Airport Imposed Taxes/Fees/Charges .............................................
Interline Recognition of Free and Reduced Fare or Rate Transportation ......................................
Responsibility for Travel at the Correct Fare .................................................................................
Responsibility for Handling Functions ............................................................................................
Specifications for Airline Industry Integrated Circuit Card (ICC) Version 03 .............................
Bar Coded Boarding Pass (BCBP) Version 3 ...........................................................................

725
725
727
727
728
731
731
732
750

Glossary of Commonly Used Air Passenger Terms ......................................................................


Aircraft and Airport Services Standards and Procedures ..............................................................
Expectant Mothers and New-Born Babies .....................................................................................
Carriage of Passengers with Reduced Mobility and Escorts Requirement ...................................
Seat Assignment for Passengers with Reduced Mobility and for Escorts .....................................
Passengers with Reduced Mobility Group Travel ..........................................................................
Publication in Airline Guides of Rates and Conditions Related to Travel of Passengers
with Reduced Mobility ....................................................................................................................
End to End Passenger Process .....................................................................................................
Self Service Document Check .......................................................................................................
Self Service Baggage Process ......................................................................................................
Self Boarding ..................................................................................................................................
Self Service Baggage Recovery ....................................................................................................
Information on Airport Passenger Service Charges ......................................................................
Standardisation of Cabin Door Designators ...................................................................................
Office Function Designators for Passenger and Baggage Handling .............................................
Standardisation of Traffic Handling Message Texts ......................................................................
Functional Specification for Standard Departure Control System .................................................
Functional Specification for Passenger Self-Service Systems ......................................................
Data Interchange for Passenger and Aircraft Handling .................................................................
Common Use Self Service (CUSS) ...............................................................................................
Non-ATB Document Specifications for Common Use Self Service (CUSS) Kiosks ......................
Paper Specifications Documents to be Printed by a General Purpose Printer (GPP)
in a Common Use Self-Service (CUSS) Kiosk ..............................................................................
Functional Specification for CUSS User Interface .........................................................................
Standard Symbols for Description of Standard Message Formats ................................................
Data Field Dictionary for DCS Passenger Messages ....................................................................
Data Element Directory for DCS Passenger Messages ................................................................
Passenger Name List (PNL) and Additions and Deletions List (ADL) ...........................................
Passenger Assistance List (PAL) and Change Assistance List (CAL) ..........................................
Request List Message (RQL) .........................................................................................................
Standardisation of Seat Designators .............................................................................................
Seats Protected Message (SPM) ...................................................................................................
Seats Occupied Message (SOM) ..................................................................................................
Space Available List (SAL) ............................................................................................................
Industry Discount Message (IDM) ..................................................................................................
Passenger Service Message (PSM) ..............................................................................................
Passenger Information List (PIL) ...................................................................................................
Teletype Passenger Manifest (TPM) .............................................................................................
PAXLST Message ..........................................................................................................................

759
767
768
769
771
772

Recommended
Practice
Number
1008*
1690
1700a
1700b
1700c
1700d
1700e
1701
1701d
1701f
1701k
1701m
1702*
1703*
1704*
1705*
1706
1706a
1706b*
1706c
1706d
1706e*
1706f
1707*
1707a*
1707b*
1708*
1708a
1709*
1710*
1711*
1712*
1713*
1714
1715*
1716*
1717*
1717a

772
773
776
780
785
788
790
791
791
792
793
797
804
804
810
811
813
816
818
822
850
887
897
899
900
904
908
912
915
922
927
930

Passenger Services Conference Resolutions Manual


Recommended
Practice
Number
1718*
1719*
1719a*
1719b*
1719c*
1719d
1720*
1720a
1721
1722f*
1723*
1724
1727
1728
1736
1737
1738
1739
1740a*
1740b*
1740c
1740d*
1740e*
1743a
1743b*
1743c*
1743d*
1743e*
1744
1745*
1746*
1747*
1748
1749
1750
1751*
1752*
1753
1761b
1762
1763
1764
1766*
1767
1767a
1768
1768a
1769
1770
1771
1772

Page
Passenger Transfer Message (PTM) .............................................................................................
Passenger Final Sales Message (PFS) .........................................................................................
Frequent Traveller List (FTL) .........................................................................................................
Passenger Reconcile List (PRL) ....................................................................................................
Electronic Ticket List (ETL) ............................................................................................................
Ticketless Product List (TPL) .........................................................................................................
Seat Assignment Parameters ........................................................................................................
Standard Thirteen-Digit Numbering System for Traffic Documents ...............................................
Netting for Exchange/Reissue Transactions ..................................................................................
ATB2 Quality Assurance ................................................................................................................
Standard ATB Boarding Pass Wallet .............................................................................................
General Conditions of Carriage (Passenger and Baggage) ..........................................................
Lining Out Entries on Tickets .........................................................................................................
Reservations and Ticket Coding Directory .....................................................................................
Examples of Endorsement Procedures .........................................................................................
Automated Interline Revenue Data Exchange System (AIRDES) .................................................
Application for Ship's Crew Fares ..................................................................................................
Passenger/Baggage Reconciliation Procedures ............................................................................
Baggage Tag Media Quality Guidelines ........................................................................................
Licence Plate Fallback Sortation Tag ............................................................................................
Radio Frequency Identification (RFID) Specifications for Interline Baggage .................................
Read and Sortation Rate in Baggage Handling Systems ..............................................................
Baggage Taken in Error Notice to Passengers .........................................................................
Tracing Procedure for Missing Checked Baggage ........................................................................
Tracing Unchecked Baggage and Handling Damage to Checked and Unchecked Baggage .......
Exchange of Information on Interline Baggage Tagging Errors .....................................................
Baggage Theft, Pilferage and Fraudulent Claim Prevention .........................................................
Baggage Irregularity Report ...........................................................................................................
Local Baggage Committee Bylaws, Terms of Reference and Operating Rules ............................
Baggage Information Messages ....................................................................................................
Baggage System Interface (BSI) ...................................................................................................
Passengers' Electronic Equipment ................................................................................................
Baggage Construction Standards ..................................................................................................
Carriage of Carry-on Baggage .......................................................................................................
Handling of Security Removed Items .............................................................................................
Interline Baggage Claim .................................................................................................................
Numeric Location Codes ................................................................................................................
Interline Handling Procedure for Unaccompanied Minors .............................................................
Form of Exchange of Schedule Information ..................................................................................
Reconfirmation Procedures ............................................................................................................
Reservations Procedures for APEX Type Fares ...........................................................................
Reservations Verification ...............................................................................................................
Publication of Reservations Information ........................................................................................
Quality Control ...............................................................................................................................
Quality Control for Interline Messages ...........................................................................................
Standard Reservations Telephone Conversations ........................................................................
Mandatory Fare Quote & Enforced Ticket Time Limit ....................................................................
Emergency/Strike Situation ............................................................................................................
Code of Reservations Ethics ..........................................................................................................
Sell and Report or Free Sale Agreements .....................................................................................
Passenger Sales Agent Location Identification ..............................................................................

931
936
946
952
962
969
974
975
1014
1018
1018
1022
1043
1044
1044
1047
1056
1058
1067
1073
1076
1088
1094
1095
1100
1102
1102
1104
1106
1110
1206
1209
1210
1212
1215
1215
1217
1218
1220
1221
1221
1222
1222
1223
1225
1225
1227
1228
1229
1230
1232

Table of Contents
Recommended
Practice
Number
1773*
1773a
1774
1775
1776
1776a
1777
1777a
1778
1779
1780
1780e
1781*
1782
1783
1784
1785*
1787
1788
1788a
1789*
1790
1791
1791b
1791c
1792
1793*
1795
1796
1797
1797a
1797c*
1798
1798a
1799
1800

Page
Special Meal Definitions and Codes ..............................................................................................
Radio Frequency Identification (RFID) Specifications for Inflight Catering Equipment
Management ..................................................................................................................................
Protection of Privacy and Processing of Personal Data Used in International Air Transport
of Passengers and Cargo ..............................................................................................................
Hotel Accommodation, Meals and Surface Transport Multilateral Agreement ..............................
Seamless Connectivity ...................................................................................................................
Seamless Availability and Selective Query ....................................................................................
Online Married Segment Control ...................................................................................................
Interline Married Segment Control .................................................................................................
Automated Block Space Interface ..................................................................................................
Journey Data ..................................................................................................................................
Profiles of Interline Baggage Claims ..............................................................................................
IATA Intermodal Interline Traffic Agreement Passenger ...........................................................
Smoking in Aircraft .........................................................................................................................
Enhanced Availability Data ............................................................................................................
Interactive Passive Validation ........................................................................................................
Structured Domain Names .............................................................................................................
Public Information Systems and Standards ...................................................................................
Reservations Procedures for Free and Reduced Rate Transportation ..........................................
Ticketing and Baggage Regulations for Free and Reduced Transportation ..................................
Procedure for Passengers Travelling on Space Available Basis ...................................................
Automated Boarding Control ..........................................................................................................
Additional Services .........................................................................................................................
Standard Specifications for Airline Issued Credit Cards ................................................................
Standardised Format for Financial Transaction Messages ...........................................................
Universal Credit Card Charge Form (UCCCF) ..............................................................................
Standards Irregularity Notice (SIN) ................................................................................................
Standardisation of Paper Sizes for Various Passenger Handling Forms ......................................
Guidelines for the Establishment of Airline Operators Committees ...............................................
Town Versus Airport Terminal .......................................................................................................
Common Use Passenger Processing Systems (CUPPS) .............................................................
Aviation Information Data Exchange (AIDX) ..................................................................................
Management Information Systems Interface .................................................................................
Contact of Air Passengers Exposed to a Health Hazard ...............................................................
Handling Disruptive/Unruly Passengers .........................................................................................
Denied Boarding Compensation ....................................................................................................
Automated Baggage Handling Based on the IATA Licence Plate Concept ..................................

1232
1240
1249
1251
1253
1258
1260
1269
1322
1327
1328
1336
1346
1346
1349
1354
1355
1360
1360
1363
1364
1370
1373
1379
1401
1402
1404
1405
1407
1408
1408
1409
1428
1429
1430
1431

Effectiveness Status of Resolutions and Recommended Practices ................................................................... 1479


List of Conferences, Committees and Meetings ................................................................................................... 1541
Numerical Index ........................................................................................................................................................ 1553
Index of Resolutions and Recommended Practices by Responsible Committee .............................................. 1559
Alphabetical Index by Subject Matter ..................................................................................................................... 1565

* This passenger service Resolution or Recommended Practice is no longer submitted to the U.S. Department of
Transportation for review and approval. For more information refer to the tranche chart in the private pages of
www.iata.org/workgroups/pcs.

Search no further!

We are the official sources of standards, rules, regulations and procedures


Airline Coding Directory ACD
This reference contains all airline
designators, three-digit airline numeric
codes and location identifiers.
It also includes ISO currency, country
codes, minimum connecting time,
coordinators and airlines applying
reconfirmation procedures and
Numeric Location Type Code.

Multilateral Interline Traffic


Agreements Manual MITA

Reservations Interline Message


Procedures AIRIMP

This reference contains the passenger


and cargo Interline Agreements
that spell out which airlines have
agreements and the basic rules
airlines follow when collecting money
and issuing documents for carriage on
each others services.

This reference contains universally


agreed upon communications
standards for the handling of
Passenger Reservations Interline
Messages. These standards are used
in millions of transactions between
Travel Agency and Airline systems
and by Airline to Airline systems.

For more information, visit www.iata.org

PREFACE
This is the 30th edition of the separate Passenger Services Conference resolutions manual, one of the four
companion volumes of Procedures Conferences resolutions issued on behalf of the Agency and Services
Conferences of IATA. The manual Part I contains all Resolutions adopted by the 31st Passenger Services
Conference (Geneva, October 2009). The manual Part II contains all the Recommended Practices (RPs).
It is important to check the effectiveness status of Resolutions/RPs. Some of the Resolutions/RPs included
in this volume have not been declared effective at the time of publication of this manual. Members are
accordingly advised to consult the latest memorandum referring to the PSC series of Resolutions/RPs.
An updated chart is available online (refer to the Private Site of www.iata.org/workgroups/psc).
The main points of interest are as follows (with a reference to the standard in brackets):
Established governing rules for a management group to oversee the development of passenger
experience standards that focus on the end-to-end passenger processes (See Resolution 705);
Procedures are added to make it clear that all Operating Carriers participating in the itinerary including the
Validating Carrier shall be notified by the Validating Carrier that an EMD has been issued. Various
amendments to clarify the control of an EMD coupon and its relationship with an ET coupon. Various
amendments to the data elements matrix for EMD (See Resolutions 725f, 725g and 725h);
Collection of penalty fees procedures amended to clarify the scope is related to reservations change
fees only (See Resolution 727a);
Involuntary changes procedures added clarifying what to do with the baggage allowance and validity
when carried forward to a new ticket in an involuntary rerouting scenario (See Resolution 735d);
Various editorial amendments to change the definition of incapacitated passenger to Person with
Reduced Mobility (PRM) (various resolutions and RPs);
Established a toolbox comprising description of 14 distinct steps in the passenger process (See
RP 1701);
Established guidelines for self service document checking by passengers (See RP 1701d);
Established guidelines for self service baggage processing by passengers (See RP 1701f);
Established guidelines for self service boarding by passengers (See RP 1701k);
Established guidelines for self service baggage recovery by passengers (See RP 1701m);
Several new form codes provided to BSP to satisfy the rapid increase in use of electronic tickets
(See RP 1720a);
Baggage Systems Interface complete re-write of guidelines to modernize the language and delete
items that are no longer relevant (See RP 1746);
Established guidelines for using RFID to trace, track and maintain inflight catering equipment
(See RP 1773a);
Automated baggage handling new section added to address the operating crew baggage acceptance
process (See RP 1800).

REFERENCE MARKS
The following symbols placed against an item indicate changes from the previous edition.
Symbol Meaning

Addition of a new item.

Change to an item.

Cancellation of an item.
Any comments concerning this Manual should be addressed to the Global Head of Passenger, IATA, Geneva
via email to: bruyerep@iata.org.

30TH EDITION, JUNE 2010

ix

Passenger Services Conference Resolutions Manual

30TH EDITION, JUNE 2010

Introduction
INTRODUCTION

3.5 Effectiveness Status of Resolutions


and Recommended Practices

1.

This index shows the Resolutions and Recommended


Practices in numerical order together with a listing of
Conferences/Meetings/Mail Votes at which each was
adopted and/or amended.

AUTHORITY

This Manual of Passenger Services Conference


Resolutions is issued on the authority of the IATA's
Global Head, Passenger.

3.6

2.

PURPOSE

The primary purpose of this Manual is to consolidate and


publish under a single cover the texts of all currently
effective Passenger Services Conference Resolutions
and Recommended Practices as well as those
Resolutions, Recommended Practices or amendments
which have been adopted by the Conference but for
which approval action from one or more Governments is
still awaited. The Resolutions and Recommended Practices published in this Manual form the basis and
reference for those publications which are derived from
the Resolutions and Recommended Practices and
distributed under the authority of Passenger Services
Conference. e.g. (but not limited to) Ticketing Handbook,
MITA Manual, Revenue Accounting Manual, Prorate
Manual Passenger. In case of a conflict between the
text of these publications and the Resolution Manual,
the latter shall prevail, unless agreed bilaterally between
the carriers involved.

3.

CONTENTS OF THIS MANUAL

3.1 Traffic Conference Map (inside front


cover)
This map shows the approximate boundaries of Areas 1,
2 and 3.

3.2

Preface

The preface to each edition of the manual, provides a


general description as to its contents.

3.3

Introduction

Included in the introduction is a statement as to the


authority and purpose of the manual, an explanation on
how to use the manual including the system of numbering
Resolutions and a definition of IATA areas which is taken
from the Provisions for conduct of the IATA Traffic
Conferences.

3.4

Resolutions and Recommended Practices

This is the currently effective text of Resolutions and


Recommended Practices. Where applicable, the
pertinent text of Government Reservations is shown
below the Resolution. If there has been any change since
the submission of the manual to the printer, a stop press
will be issued. In addition, Members should bear in mind
pending developments which may later affect the current
text before another supplement is issued. These may
include pending Mail Votes, Conference Meeting action
and Government action.
30TH EDITION, JUNE 2010

List of Conferences and Meetings

This lists chronologically each Traffic Conference since


Madrid 1950 and gives the identifying prefix (which
appears to the left of each Resolution number) for that
Conference. A similar list for Permanent Committees is
also included, beginning with their establishment in 1968.

3.7

Numerical Index of Resolutions

This index provides a sequential listing of the Resolutions


and their applicable title.

3.8 Alphabetical Index of Resolutions


and Recommended Practices
The entries are based on the title of the Resolutions/
Recommended Practices plus appropriate cross
reference entries based on subject matter.

4.

HOW TO USE THIS MANUAL

4.1 Prior to the establishment of the Passenger Services


Conference which took effect in October 1979, the
majority of Resolutions assigned to that Conference were
under the authority of the Passenger Traffic Procedures
Committee (196879) and the Reservations Committee
with the Composite Passenger Traffic Conferences exercising authority as the need arose. Before the Passenger
Traffic Procedures Committee and the Reservations
Committee existed, the Resolutions were under the control of the Composite Passenger Traffic Conferences.
4.2 The first Passenger Services Conference meeting
in San Diego, December 1979, took over the Resolutions assigned to it by the Executive Committee and
accordingly designated each as a PSC Resolution. The
reader wishing to trace the history and evolution of a
given PSC Resolution is reminded that prior to the San
Diego Conference, the Resolution, if in existence, bore a
number and a designator which associated it with a
specific Conference meeting, Passenger Traffic Procedures Committee meeting, Reservations Committee
meeting or Mail Vote. The historical background of each
Resolution and Recommended Practice assigned to the
Passenger Services Conference is to be found in the
chronological list of Conferences and Meetings at the end
of this Manual.
4.3 If you are searching for any provisions on a particular subject, but do not know if there are any, you may
consult:
4.3.1

the Alphabetical Index; and/or

4.3.2 the Numerical Index, bearing in mind the broad


categories listed in the system of numbering Resolutions.

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Passenger Services Conference Resolutions Manual


Once you have found the Resolution/Recommended
Practice you are looking for, examine the information
shown underneath the title.
4.4 The Passenger Services Conference has decided to
designate each of its Resolutions by the initials PSC
followed by the number of the IATA Area, the number of
the Conference meeting then appears in parenthesis,
followed in turn by the Resolution number, e.g.
PSC1(01)722. Should a PSC Resolution be adopted by
Mail Vote, then the serial number of the Mail Vote
appears instead of the number of the Conference meeting, e.g. PSC1(Mail S 007)722. The prefix S to the
Serial number identifies a Services Mail Vote. Some
general composite Resolutions are applicable to both
the Passenger and Cargo Services Conference and are
therefore prefixed by PSCCSC.
4.5 It should be borne in mind that the fact that a
Resolution is listed as originally being adopted at a
particular time and place does not necessarily mean that
this is the very first IATA provision on the subject. This
may well be the case. However, sometimes a Resolution
is shown as New because it had expired for a period of
time and was later revived. Sometimes a great number of
amendments or rearrangements make it more convenient
to list a Resolution as New.
4.6 The Expiry tells you how long the Resolution will
remain in effect:
4.6.1 if this states Indefinite, it indicates that the
Resolution will not automatically expire, but that other
action must take place to terminate it. If it states a date,
then the Resolution expires on that date (PSC Resolutions and Recommended Practices usually do not have
expiry dates, but may where so agreed);
4.6.2 where a Resolution with a definite expiry is
retained for a further period, it is considered revalidated
if there is no gap between the two periods; it is considered re-adopted if there is such a gap.
4.7 The Type tells you whether parts of the Resolution
can be in effect independently of other parts.
This entry may be the code A, AA or B. An
explanation of these codes appears in Resolution 001.
Briefly, Type A requires the whole Resolution to stand or
fall together, so that if one part is disapproved by a
Government, the entire Resolution is thereby rendered
void. Type B allows the unaffected parts of the Resolution to remain even though part has been disapproved.
Type AA is a variation on this.

4.8

System of Numbering Resolutions

Passenger Services Conference Resolutions are grouped


in the following categories:
Resolution
Numbers
700719
720739
740759
760779
780799

Note 1: General Composite Resolutions, which are also


effective in the Tariff Coordinating Conferences and in
other Procedures Conferences, are allocated numbers
within the 001 to 600 Series.
Note 2: Recommended Practices are also grouped
within the above categories, but are preceded by a
figure 1, e.g. 1700.

5.

TEXT OF THE RESOLUTIONS

In examining the text of the Resolutions, you may find the


following.

5.1

Subject Headings and Sub-Headings

These are usually in bold print and are meant for


convenience in reading only.

5.2 Geographical Headings


and Sub-Headings
These are usually in bold print and are officially part of
the Resolution. They further limit the actual areas of
application of the provision in point beyond the limits
resulting from the left hand designators. For example, a
Resolution may have been adopted for Area 2 but a
particular portion may be applicable Europe Only. However, sometimes such further delimiting is not highlighted
by such headings but is a consequence of the substantive
text of the Resolution.

5.3

Attachments to the Resolution

The Attachments are an official part of the Resolution.


They generally consist of two types, namely:
5.3.1 facsimiles of prescribed forms such as tickets,
applications, etc.;
5.3.2

xii

Category
Passenger Processing
Ticketing
Baggage
Reservations
Miscellaneous

illustrations of posters, labels, tags or equipment.

30TH EDITION, JUNE 2010

Introduction
6.

DEFINITION OF AREAS

6.1

TC1 Mexico Sub-area

Between Canada, USA (excluding Puerto Rico and the


Virgin Islands, US) and Mexico.

6.2

TC1 Caribbean Sub-area (see Note)

6.2.1 Between USA (excluding Puerto Rico and the


Virgin Islands, US) and Bermuda, Bahamas, The
Caribbean Islands, Guyana, Suriname, French Guiana.
6.2.2 Between Canada, Mexico and Bermuda,
Bahamas, The Caribbean Islands (including Puerto Rico
and the Virgin Islands, US), Guyana, Suriname, French
Guiana.
6.2.3(a) Within the area composed of Bermuda,
Bahamas, The Caribbean Islands (including Puerto Rico
and the Virgin Islands, US).
6.2.3(b) Between the area referred to in 6.2.3(a) and
Guyana, Suriname, French Guiana.

6.3

TC1 Longhaul Sub-area (see Note)

6.3.1 Between Canada, Mexico, USA and Central


America, South America.
6.3.2 Between Bermuda, Bahamas, The Caribbean
Islands, Guyana, Suriname, French Guiana and Central
America, South America.
6.3.3

Between Central America and South America.

6.3.4

Within Central America.

6.4

TC1 Within South America Sub-area

Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
French Guiana

Guyana
Panama
Paraguay
Peru
Suriname
Uruguay
Venezuela

Note: For the purpose of definition of the Caribbean and


Longhaul sub-areas, The Caribbean Islands, Central
America and South America are defined as follows:
The Caribbean Islands
Anguilla
Antigua and Barbuda
Aruba
Barbados
British Virgin Islands
Cayman Islands

30TH EDITION, JUNE 2010

Haiti
Jamaica
Martinique
Montserrat
Netherlands Antilles
St. Kitts-Nevis

Cuba
Dominica
Dominican Republic
Grenada
Guadeloupe (incl.
St. Barthlemy and
Northern St. Martin)
Central America
Belize
Costa Rica
El Salvador
South America
Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador

6.5

Saint Lucia
St. Vincent and
the Grenadines
Trinidad and
Tobago
Turks and Caicos
Islands
Guatemala
Honduras
Nicaragua
Panama
Paraguay
Peru
Uruguay
Venezuela

TC2 Within Europe Sub-area

Albania
Algeria
Andorra
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and
Herzogovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Georgia
Germany
Gibraltar
Greece
Hungary
Iceland
Ireland,
Republic of
Italy
Latvia
Liechtenstein

Lithuania
Luxembourg
Macedonia, Former
Yugoslav Republic of
Malta
Moldova, Republic of
Monaco
Montenegro
Morocco
Netherlands
Norway
Poland
Portugal (incl. Azores
and Madeira)
Romania
Russian Federation
(West of the Urals)
San Marino
Serbia
Slovakia
Slovenia
Spain (incl. Canary
Islands)
Sweden
Switzerland
Tunisia
Turkey
Ukraine
United Kingdom

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Passenger Services Conference Resolutions Manual


6.6

TC2 Within Middle East Sub-area

Bahrain
Egypt
Iran, Islamic
Republic of
Iraq
Israel
Jordan
Kuwait

6.7

TC2 Middle East-Africa Sub-area

Between the TC2 Within Middle East sub-area and the


TC2 Within Africa sub-area.

6.11

TC3 South Asian Subcontinent Sub-area

Afghanistan
Bangladesh
Bhutan
India
(incl. Andaman Islands)

Maldives
Nepal
Pakistan
Sri Lanka

TC2 Within Africa Sub-area

Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon,
Republic of
Cape Verde,
Republic of
Central African
Republic
Chad
Comoros
Congo
Cte d'Ivoire
Djibouti
Equatorial Guinea
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Kenya
Lesotho
Liberia
Libyan Arab
Jamahiriya

6.8

Lebanon
Oman
Qatar
Saudi Arabia
Sudan
Syrian Arab Republic
United Arab Emirates
Yemen, Republic of

6.10

Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Mozambique
Namibia
Niger
Nigeria
Reunion
Rwanda
Sao Tome and
Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
Swaziland
Tanzania, United
Republic of
Togo
Uganda
Zaire, Republic
Zambia
Zimbabwe

TC2 Europe-Middle East Sub-area

6.12

TC3 South East Asia Sub-area

Brunei
Cambodia
China (incl.
Hong Kong SAR)
Chinese Taipei
Guam
Indonesia
Kazakhstan
Kyrgyzstan
Lao People's
Democratic Republic
Macau
Malaysia
Marshall Islands
Micronesia (includes
Caroline Islands except
Palau Islands Group)

6.13

Mongolia
Myanmar
Northern Mariana Islands
(includes Mariana Islands
except Guam)
Palau
Philippines
Russian Federation
(East of the Urals)
Singapore
Tajikistan
Thailand
Turkmenistan
Uzbekistan
Viet Nam

TC3 South West Pacific Sub-area

American Samoa
Australia
Cook Islands
Fiji
French Polynesia
Kiribati (Canton and
Enderbury Islands)
Nauru
New Caledonia (incl.
Loyalty Islands)
New Zealand

Niue
Papua New Guinea
Samoa, Independent
State of
Solomon Islands
Tonga
Tuvalu
Vanuatu
Wallis and Futuna
Islands

Between the TC2 Within Europe sub-area and the TC2


Within Middle East sub-area.

6.14

6.9

Within the area composed of Japan and Korea.

TC2 Europe-Africa Sub-area

TC3 Japan/Korea Sub-area

Between the TC2 Within Europe sub-area and the TC2


Within Africa sub-area.

xiv

30TH EDITION, JUNE 2010

Introduction
6.15 TC3 South Asian SubcontinentSouth
East Asia Sub-area
Between the TC3 South Asian Subcontinent sub-area and
the TC3 South East Asia sub-area.

6.16 TC3 South Asian SubcontinentSouth


West Pacific Sub-area
Between the TC3 South Asian Subcontinent sub-area and
the TC3 South West Pacific sub-area.

6.17 TC3 South Asian SubcontinentJapan/


Korea Sub-area
Between the TC3 South Asian Subcontinent sub-area and
the TC3 Japan/Korea sub-area.

6.18 TC3 South East AsiaSouth West Pacific


Sub-area
Between the TC3 South East Asia sub-area and the TC3
South West Pacific sub-area.

Barbados
Belize
Bermuda
Bolivia
British Virgin Islands
Cayman Islands
Colombia
Costa Rica
Cuba
Dominica
Dominican Republic
Ecuador
El Salvador
French Guiana
Grenada
Guadeloupe (incl. St.
Barthlemy and
Northern St. Martin)

6.25

Martinique
Mexico (for cargo
matters only)
Montserrat
Netherlands Antilles
Nicaragua
Panama
Peru
St. Kitts-Nevis
Saint Lucia
St. Vincent and
the Grenadines
Suriname
Trinidad and
Tobago
Turks and Caicos
Islands
Venezuela

TC12 Mid AtlanticMiddle East Sub-area

6.19 TC3 South East AsiaJapan/Korea


Sub-area

Between the TC1 area defined in the Mid AtlanticEurope


sub-area and the TC2 Within Middle East sub-area.

Between the TC3 South East Asia sub-area and the TC3
Japan/Korea sub-area.

6.26

6.20 TC3 South West PacificJapan/Korea


Sub-area
Between the TC3 South West Pacific sub-area and the
TC3 Japan/Korea sub-area.

6.21

TC12 North AtlanticEurope Sub-area

Between Canada, Mexico (for passenger matters only),


USA, Puerto Rico, Virgin Islands, US and the TC2 Within
Europe sub-area.

6.22 TC12 North AtlanticMiddle East


Sub-area

TC12 Mid AtlanticAfrica Sub-area

Between the TC1 area defined in the Mid AtlanticEurope


sub-area and the TC2 Within Africa sub-area.

6.27

TC12 South AtlanticEurope Sub-area

Between Argentina, Brazil, Chile, Paraguay, Uruguay and


the TC2 Within Europe sub-area.

6.28 TC12 South AtlanticMiddle East


Sub-area.
Between Argentina, Brazil, Chile, Paraguay, Uruguay and
the TC2 Within Middle East sub-area.

6.29

TC12 South AtlanticAfrica Sub-area

Between Canada, Mexico (for passenger matters only),


USA, Puerto Rico, Virgin Islands, US and the TC2 Within
Middle East sub-area.

Between Argentina, Brazil, Chile, Paraguay, Uruguay and


the TC2 Within Africa sub-area.

6.23

6.30 TC123 (via TC2) North AtlanticSouth


Asian Subcontinent Sub-area

TC12 North AtlanticAfrica Sub-area

Between Canada, Mexico (for passenger matters only),


USA, Puerto Rico, Virgin Islands, US and the TC2 Within
Africa sub-area.

Between Canada, Mexico (for passenger matters only),


USA, Puerto Rico, Virgin Islands, US and the TC3 South
Asian Subcontinent sub-area.

6.24

6.31 TC123 (via TC2) North AtlanticSouth


East Asia Sub-area

TC12 Mid AtlanticEurope Sub-area

Between the TC2 Within Europe Sub-area and:


Anguilla
Antigua and Barbuda
Aruba
Bahamas

30TH EDITION, JUNE 2010

Guyana
Haiti
Honduras
Jamaica

Between Canada, Mexico (for passenger matters only),


USA, Puerto Rico, Virgin Islands, US and the TC3 South
East Asia sub-area.

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Passenger Services Conference Resolutions Manual


6.32 TC123 (via TC2) North AtlanticJapan/
Korea Sub-area

6.41 TC123 (via TC2) South AtlanticSouth


West Pacific Sub-area

Between Canada, Mexico (for passenger matters only),


USA, Puerto Rico, Virgin Islands, US and the TC3
Japan/Korea sub- area.

Between the area composed of Argentina, Brazil, Chile,


Paraguay, Uruguay and the TC3 South West Pacific
sub-area.

6.33 TC123 (via TC2) North AtlanticSouth


West Pacific Sub-area

6.42 TC23/TC123 (via TC1) EuropeSouth


Asian Subcontinent Sub-area

Between Canada, Mexico (for passenger matters only),


USA, Puerto Rico, Virgin Islands, US and the TC3 South
West Pacific sub-area.

Between the TC2 Within Europe sub-area and the TC3


South Asian Subcontinent sub-area.

6.34 TC123 (via TC2) Mid AtlanticSouth


Asian Subcontinent Sub-area
Between the TC1 area defined in the TC12 Mid
AtlanticEurope sub-area and the TC3 South Asian
Subcontinent sub-area.

6.35 TC123 (via TC2) Mid AtlanticSouth East


Asia Sub-area
Between the TC1 area defined in the TC12 Mid Atlantic
Europe sub-area and the TC3 South East Asia sub-area.

6.36 TC123 (via TC2) Mid AtlanticJapan/


Korea Sub-area
Between the TC1 area defined in the TC12 Mid Atlantic
Europe sub-area and the TC3 Japan/Korea sub-area.

6.37 TC123 (via TC2) Mid AtlanticSouth


West Pacific Sub-area

6.43 TC23/TC123 (via TC1) EuropeSouth


East Asia Sub-area
Between the TC2 Within Europe sub-area and the TC3
South East Asia sub-area.

6.44 TC23/TC123 (via TC1) EuropeSouth


West Pacific Sub-area
Between the TC2 Within Europe sub-area and the TC3
South West Pacific sub-area.

6.45 TC23/TC123 (via TC1) EuropeJapan/


Korea Sub-area
Between the TC2 Within Europe sub-area and the TC3
Japan/Korea sub-area.

6.46 TC23/TC123 (via TC1) Middle EastSouth


Asian Subcontinent Sub-area
Between the TC2 Within Middle East sub-area and the
TC3 South Asian Subcontinent sub-area.

Between the TC1 area defined in the TC12 Mid Atlantic


Europe sub-area and the TC3 South West Pacific
sub-area.

6.47 TC23/TC123 (via TC1) Middle East-South


East Asia Sub-area

6.38 TC123 (via TC2) South AtlanticSouth


Asian Subcontinent Sub-area

Between the TC2 Within Middle East sub-area and the


TC3 South East Asia sub-area.

Between the area composed of Argentina, Brazil, Chile,


Paraguay, Uruguay and the TC3 South Asian Subcontinent sub-area.

6.48 TC23/TC123 (via TC1) Middle EastSouth


West Pacific Sub-area

6.39 TC123 (via TC2) South AtlanticSouth


East Asia Sub-area
Between the area composed of Argentina, Brazil, Chile,
Paraguay, Uruguay and the TC3 South East Asia
sub-area.

6.40 TC123 (via TC2) South AtlanticJapan/


Korea Sub-area
Between the area composed of Argentina, Brazil, Chile,
Paraguay, Uruguay and the TC3 Japan/Korea sub-area.

xvi

Between the TC2 Within Middle East sub-area and the


TC3 South West Pacific sub-area.

6.49 TC23/TC123 (via TC1) Middle


EastJapan/Korea Sub-area
Between the TC2 Within Middle East sub-area and the
TC3 Japan/Korea sub-area.

6.50 TC23/TC123 (via TC1) AfricaSouth


Asian Subcontinent Sub-area
Between the TC2 Within Africa sub-area and the TC3
South Asian Subcontinent sub-area.

30TH EDITION, JUNE 2010

Introduction
6.51 TC23/TC123 (via TC1) AfricaSouth East
Asia Sub-area
Between the TC2 Within Africa sub-area and the TC3
South East Asia sub-area.

6.52 TC23/TC123 (via TC1) AfricaSouth West


Pacific Sub-area
Between the TC2 Within Africa sub-area and the TC3
South West Pacific sub-area.

6.53 TC23/TC123 (via TC1) AfricaJapan/


Korea Sub-area
Between the TC2 Within Africa sub-area and the TC3
Japan/Korea sub-area.

6.54 TC31 North and Central PacificSouth


Asian Subcontinent Sub-area
Between all countries in TC1 and the TC3 South Asian
Subcontinent sub-area.

6.55 TC31 North and Central PacificSouth


East Asia Sub-area
Between all countries in TC1 and the TC3 South East
Asia sub-area.

6.56 TC31 North and Central PacificJapan/


Korea Sub-area
Between all countries in TC1 and the TC3 Japan/Korea
sub-area.

6.57

TC31 South Pacific Sub-area

Between all countries in TC1 and the TC3 South West


Pacific sub-area.

30TH EDITION, JUNE 2010

xvii

Passenger Services Conference Resolutions Manual

xviii

30TH EDITION, JUNE 2010

Resolution 001
RESOLUTION 001

1
1

PERMANENT EFFECTIVENESS
RESOLUTION
PSC-CSC(16)001

Expiry: Indefinite
Type: A

RESOLVED that:
1. The filing period and effectiveness and expiry dates
of Resolutions adopted by the Procedures Conferences in
accordance with the Provisions for the Conduct of the
IATA Traffic Conferences shall be those specified on
each such Resolution.

FILING AND APPROVAL


2. Each Member shall notify the Secretary of the Traffic
Conference concerned as to whether the filing or approval
of Resolutions is required by the Government authorities
of its country and shall accomplish any necessary filing
with the appropriate Government authorities prior to the
commencement of the filing period.
3. Each Member shall see that the Secretary of the
Traffic Conference concerned is promptly notified of any
extension of the filing period, approval or disapproval
by such Member's Government authorities and the
Secretary of the Traffic Conference concerned shall
forthwith inform all Members thereof.

EFFECTIVENESS
4. Immediately following the filing period or any
Government extension thereof, the Secretary of the
Traffic Conference concerned shall inform all Members
specifying the effective date.
5. Each Resolution not disapproved by the appropriate
Government authorities shall remain in effect until the
earliest of the following:
5.1 180 days after a Member, at any regularly scheduled meeting of a Conference authorised to act upon the
type of Resolution a proposal for rescission having been
duly placed on the agenda, rescinds its approval; provided that:
5.1.1 a Resolution dealing solely with passenger matters may be rescinded in whole but not in part at a
Passenger Conference,
5.1.2 a Resolution dealing solely with cargo matters
may be rescinded in whole but not in part at a Cargo
Conference,
5.1.3 a Resolution dealing with passenger and cargo
matters may be rescinded in whole but not in part as to
1

passenger matters only at a Passenger Conference, and


may be rescinded, in whole but not in part as to cargo
matters only at a Cargo Conference;
5.2 until it shall be effectively modified or rescinded by
the Conference; or
5.3 until a Government disapproves or a Government
approval has been withdrawn; or
5.4 until 30 days after the Secretary of the Traffic
Conference concerned receives notices from any Conference Member given in accordance with Paragraph 9
herein, stating its intention that a Resolution shall cease
to be effective; or
5.5 until the expiry date.
6. Where a government specifically disapproves a
Resolution or a portion thereof, Paragraph 8 shall be
applicable.
7. Where a government does not specifically disapprove
a Resolution but imposes a condition or change or
requirement or authorisation affecting the provisions,
conditions, effectiveness or applicability of any Resolution(s) as agreed by the Conferences, Paragraph 9 shall
be applicable.
8.

With respect to each Resolution shown as:

8.1 Type A, disapproval by a government authority of a


Resolution or a portion thereof shall be considered
disapproval of the entire Resolution;
8.2 Type A, disapproval by a government authority of a
Resolution which amends a currently effective indefinite
Resolution shall be considered disapproval of the amending Resolution;
8.3 Type A, disapproval by a government authority of a
Resolution which amends and revalidates a currently
effective Resolution shall be considered as disapproval
only of the amendment(s) and the Resolution which it was
intended to amend shall be considered as revalidated
unless the government specifically withdraws its approval
of the currently effective Resolution;
8.4 Type A, disapproval by a government authority of a
portion of an amending Resolution and approval of the
balance of the Resolution with a condition or change or
requirement or authorisation affecting the provisions,
conditions, effectiveness or applicability of such Resolution as agreed by the Conferences shall be resolved by
the Member(s) under Paragraph 9 of this Resolution;
8.5 Type AA, disapproval by a government authority of
a Resolution or a portion thereof shall be considered
disapproval of the entire Resolution provided that any
pre-existent resolution which is to be replaced by a Type
AA Resolution, shall be automatically revalidated until
such Type AA Resolution becomes effective, or
180 days after the next meeting of the Conference,
whichever is earlier;

This Resolution is binding upon all Members of the Passenger and


Cargo Agency and Services Conferences. Amendments to this
Resolution may be made by individual meetings of either the Passenger
or Cargo Services Conference but will be subject to endorsement of the
other Conference.

30TH EDITION, JUNE 2010

Passenger Services Conference Resolutions Manual


8.6 Type B disapproval by any Government authority
of a portion shall be considered as rendering only that
portion of the Resolution void;

ANNOUNCEMENT, ADVERTISING AND


SALES

8.7 Type B but including one or more paragraphs


marked Type A, disapproval of all or any portion of such
Type A paragraphs shall be considered as rendering the
entire Resolution void.

11. Upon the coming into effect hereof, every unexpired


Resolution shall be governed by the terms of this Resolution and the effectiveness Resolutions originally adopted
shall forthwith expire; provided that the expiry date and
type specified in the original effectiveness shall be
retained in respect of such unexpired Resolutions.

9. Where a Government other than by a Government


requirement or authorisation as described in Resolution 200g or by a government requirement that Members
file notices or submit copies of filings either at the time of
approval of any Resolution(s), or subsequently, imposes
a condition or change or requirement or authorisation
affecting the provisions, conditions, effectiveness or applicability of any Resolution(s), as agreed by the Conference(s) the following shall apply:
9.1 the Secretary of the Traffic Conference concerned
shall notify all Members of the action of such Government;
9.2 any Conference Member may, within 30 days from
the date of such notification, submit a written notice to the
Secretary of the Traffic Conference concerned stating its
intention that such Resolution(s) shall not come into
effect, (or shall cease to be effective);
9.3 if the Secretary of the Traffic Conference concerned
receives such notice of intention within such 30 day
period, such Resolution(s) shall not come into effect, or if
already in effect, shall cease to be effective 30 days after
receipt of such notice of intention by the Secretary of the
Traffic Conference concerned provided that any preexistent resolution which is to be replaced by a Type AA
resolution, shall be automatically revalidated until such
Type AA resolution becomes effective or 180 days after
the next meeting of the Conference, whichever is earlier;
9.4 if the Secretary of the Traffic Conference concerned
does not receive such notice of intention within such
30 day period, the action of such Government shall
thereafter be deemed legally binding in accordance with
its terms.
10. The term Government(s) as used in the preceding
Paragraphs shall be deemed to be the government(s)
referred to in Paragraph 2 hereof;
10.1 where due to action of any other government a
Member is prevented from putting into effect the terms of
any Resolution, such Member shall notify the Secretary of
the Traffic Conference concerned. The effect of such
action shall be subject to the provisions of Paragraphs 8
and 9 hereof, and shall be restricted to the country of the
government concerned and shall not be subject to any
Special Effectiveness (Tie-In) Resolution, unless a Member notifies the Secretary of the Traffic Conference
concerned within 30 days from the date of circulation of
the notification by the Secretary of the Traffic Conference
concerned that such action by the government concerned
shall apply to the Resolution without restriction.

GOVERNMENT RESERVATIONS
AUSTRALIA
1. Approval by the Australian Government of IATA Resolutions
does not relieve airlines from their obligations under relevant
Bilateral Air Transport Agreements and the Australian National
Regulations from submitting their tariff of charges for the carriage
of persons and cargo on their services to the Secretary to the
Department of Transport for approval.

AUSTRIA
1. The attention of the Austrian aeronautical authorities has
been drawn to the fact that other Governments are issuing
directives to certain air carriers requesting them to apply fares,
rates and conditions different from those agreed within IATA. In
order to avoid that by such actions the interests of Austrian
Airlines may be unduly affected Austrian Airlines are hereby
authorised to apply all fares, rates and conditions introduced by
directives of other Governments.
2. Any foreign Government Order to a foreign air carrier
authorising a deviation from IATA Resolutions regarding fares,
rates or conditions, shall be filed with the Austrian aeronautical
authority, when it involves transportation from/to or via Austria.
3. These Government Orders shall not come into effect without
the approval of the Austrian aeronautical authority.
4. Government Orders concerning individual transportation of
persons or property are excluded from this reservation.
5. In accordance with our directive Z1.39.252/421/71971 of
21 July 1971, any fares, rates or conditions filed by other carriers
and approved by this Ministry may also be applied by Austrian
Airlines.
6. This order is effective immediately and shall apply until
further notice. (28.6.72)

BELGIUM
1. Belgian carriers will continue to grant free and/or reduced
passenger and/or cargo transportation in accordance with
Belgian Government Orders.
2. Belgian carriers are not authorised to apply Orders from
foreign Governments unless prior approval has been obtained
from the Belgian Government.
3. This reservation shall not apply to individual passenger or
cargo transportation. (8.8.77)

30TH EDITION, JUNE 2010

Resolution 001
CANADA

4. Tariff Rules and Regulations

1. The Canadian Transportation Agency will accept tariff filings


reflecting the provisions of IATA Resolutions insofar as they
apply to traffic to or from Canada without prejudice to any
change that might be deemed necessary or desirable by the said
committee upon investigation or complaint at any time.

The current tariff rules and regulations for the mainland of China
and Hong Kong SAR are retained.
(i) fare construction rules (Resolution 011 and 017 series)
(ii) various charges (Resolution 210)
(iii) baggage rules (Resolution 300/301)
(iv) various discounts (Resolutions 092/087aa)
(v) special fares Resolutions for various areas

2. Fares, rates, charges and conditions or practices relating


thereto established pursuant to orders, conditions or reservations
of a foreign Government shall not be applicable in respect of
traffic to or from Canada until prior authority has been granted in
writing by, and appropriate tariffs have been filed with, the
Canadian Transportation Agency.
3. Subject to obtaining the prior authority of the Agency air
carriers licensed by the Agency may establish fares, rates,
charges and conditions or practices for traffic to or from Canada
to be competitive with fares, rates, charges and conditions or
practices established pursuant to an Order from a foreign
Government.
4. The Canadian Transportation Agency will not accept for tariff
filing any passenger fare or condition of travel related thereto
which by its terms would have the effect of changing, or
preventing the application of, sale of, or combination with any
other properly established fare(s) or condition(s) of transportation
under the jurisdiction of the Canadian Transportation Agency.
(7.6.73)
5. It is noted that certain Resolutions make use of the terms
Bahamas Islands, Caribbean or Caribbean Area or Islands
in the Caribbean, sometimes including or excluding Bermuda
and/or Bahamas and/or Venezuela, etc. These terms may be
properly applied in connection with tariff publications only if fully
defined in such tariff publications.
6. Carriers shall file tariff provisions with the Canadian Transportation Agency outlining their policy respecting the transportation of passengers with a disability. Such provisions shall include
a statement that carriers will accept the right of a passenger with
a disability to determine his or her own self-reliance. Carriers
shall not refuse transportation to a passenger on the basis that
there is a lack of escort or that the passenger may require
additional attention from airline employees when a declaration of
self-reliance has been made. (3.3.94)

5. Currency
a. as the legal tender of China, CNY is in circulation in the
mainland of China. As the local currency for Hong Kong SAR,
HKD is in circulation in Hong Kong SAR. The information and
rules for CNY and HKD in Resolution 024d/033d and
Resolution 024e/033e are maintained.
6. Travel between the mainland of China and Hong Kong SAR
is considered as special administrative domestic operation and
fares between Hong Kong SAR and the mainland of China are
considered as special administrative domestic fares. IATA fare
construction rules are still applicable to fares between Hong
Kong SAR and the mainland of China.
7. IATA Resolutions 807, 810c, 810z regarding sales agents in
the mainland of China are not applicable in Hong Kong SAR.
Macau change of status from 20 December 1999
1. According to the Basic Law of the Macau Special Administrative Region of the People's Republic of China (Macau SAR), the
policy of one country, two systems has been adopted, which
means that two currencies, namely Yuan Renminbi (CNY) and
Macau pataca (MOP) will be retained for the mainland of China
and Macau SAR, respectively, after 20 December 1999.
2. Traffic Rights
With regard to the application of 3rd/4th or other freedom traffic
rights, concerning traffic involving Macau SAR, the mainland of
China and foreign countries, the present IATA practice in this
region shall remain unchanged until the Government of China
advises its new position.
3. Filing Requirements

CHINA

The tariff approval process will remain unchanged until further


notice.

Hong Kong change of status from 1 July 1997

4. Tariff Rules and Regulations

1. According to the Basic Law of the Hong Kong Special


Administrative Region of the People's Republic of China (Hong
Kong SAR), the policy of one country, two systems has been
adopted, which means that two currencies, namely Yuan
Renminbi (CNY) and Hong Kong dollar (HKD) will be retained for
the mainland of China and Hong Kong SAR, respectively, after
1 July 1997.

The current tariff rules and regulations for the mainland of China
and Macau SAR are retained.
(i) fare construction rules (Resolution 011 and 017 series)
(ii) various charges (Resolution 210)
(iii) baggage rules (Resolution 300/301)
(iv) various discounts (Resolutions 092/087aa)
(v) special fares Resolutions for various areas

2. Traffic Rights
With regard to the application of 3rd/4th or other freedom traffic
rights, concerning traffic involving Hong Kong SAR, the mainland
of China and foreign countries, the present IATA practice in this
region shall remain unchanged until the Government of China
advises its new position.
3. Filing Requirements

5. Currency
a. as the legal tender of China, CNY is in circulation in the
mainland of China. As the local currency for Macau SAR, MOP is
in circulation in Macau SAR. The information and rules for CNY
and MOP in Resolution 024d/033d and Resolution 024e/033e
are maintained.

The tariff approval process will remain unchanged until further


notice.

30TH EDITION, JUNE 2010

Passenger Services Conference Resolutions Manual


6. Travel between the mainland of China and Macau SAR is
considered as special administrative domestic operation and
fares between Macau SAR and the mainland of China are
considered as special administrative domestic fares. IATA fare
construction rules are still applicable to fares between Macau
SAR and the mainland of China.
7. IATA Resolutions 807, 810c, 810z regarding sales agents in
the mainland of China are not applicable in Macau SAR.

CROATIA
Any foreign Government order to a foreign carrier authorizing a
deviation from IATA Resolutions, regarding fares and conditions
of transport or replacing IATA Resolutions in case of lack of IATA
agreement, shall not be valid for transportation from, to or via
Croatia, without prior approval by the Ministry of Maritime Affairs,
Transport and Communications Department of Civil Aviation.
In case of other Government directive to IATA air carriers
requesting them to apply fares and conditions different from
those agreed within IATA, Croatia Airlines as an operating carrier
from/to Croatia may apply fares and conditions introduced by
other carriers and/or Governments for travel from/to or via
Croatia.
Government orders concerning individual transportation of persons or properties are excluded from this reservation.

CZECH REPUBLIC
1. Ministry of Transport Civil Aviation Administration will
require tariff filings reflecting provisions of IATA resolutions
insofar as they apply to traffic to/from or via Czech Republic
without prejudice to any change that might be deemed necessary
or desirable by the said Administration upon investigation or
complaint at any time.
2. Fares, rates, charges and conditions or practices relating
thereto established pursuant to orders, conditions or reservation
of a foreign government shall not be applicable to traffic to/from
or via Czech Republic until appropriate tariffs have been filed
with and prior approval has been granted in writing by the
Ministry of Transport Civil Aviation Administration.
3. Czechoslovak Airlines is not entitled to accept orders from
any foreign Government without prior written approval shall have
been granted by the Civil Aviation Administration.
4. Subject to obtaining prior authority in writing from Ministry of
Transport Civil Aviation Administration, Czechoslovak Airlines
may establish fares, rates, charges and conditions or practices
for traffic to/from or via Czech Republic to be competitive with
fares, rates and conditions or practices established pursuant to
order, condition or reservation issued by a foreign government.
(19.3.73)

EGYPT
1. Should any IATA resolutions be made more liberal by means
of any reservations, conditions or orders imposed or issued by
any government in favour of an airline, then such reservations,
conditions and orders shall also apply on Egyptair.
2. If other fares, rates and/or conditions less than those agreed
upon at any IATA Traffic Conference are filed and introduced by
any Member to any of the Middle East commonrated points as a
result of a Government Order or reservation presently in existence or shall be issued in future, these lower fares, rates and/or
conditions related thereto shall automatically apply to all Arab
commonrated points.

ETHIOPIA
1. Should any IATA fares and/or Resolutions be made more
liberal by means of any reservations, conditions or orders
imposed or issued by any Government in favour of an airline,
then such reservations, conditions and orders shall also
optionally apply in favour of Ethiopian Airlines, S.C. (22.1.74)

FRANCE
1. Having noticed that many Governments, in approving Resolutions are placing conditions or reservations which substantially
change the intent of the Resolutions, it is to be understood that
the French Government shall not automatically be bound by such
conditions or reservations especially those which are issued by
Governments not directly concerned with the type of traffic
involved.

GERMANY
1. Lufthansa is entitled to match the competitive practices of
competing air carriers with regard to youth and student fares
over the North Atlantic.
2. After rewording of IATA Resolution 200g Lufthansa shall still
be entitled to grant free or reduced rate transportation pursuant
to orders of the Government of Germany or any government of a
country which is served by Lufthansa. Such government orders
must be in writing and bear the signature of a government official
authorised to issue such orders (authorised in the meaning of
this reservation is only the Director General of Civil Aviation and
the Deputy Director General of Civil Aviation).
3. Lufthansa is not entitled to accept orders of any foreign
government without approval by the Federal Ministry of Transport.
4. In case of air transportation from/to Germany, fares, rates
and governing conditions issued by a foreign government to
airlines of their country shall not be applied either directly or by
combination without prior approval by the Federal Ministry of
Transport.
5. The reservation as outlined in 4. above is not applicable to a
specified individual journey or shipment.
6. Where fares, rates or governing conditions are established
pursuant to the order, directive, authorisation, or reservation of a
foreign government for application by one or more air carriers,
Lufthansa is authorised to apply the same fares, rates or
conditions. (10.8.73)

GREECE
1. We consider IATA Resolution 200g as having a binding
effect for air transportation from, to and through Greece.
2. Each and every Order issued to Olympic Airways or other
airlines which operate to, from and through Greece shall have a
binding effect and shall be applied as issued, provided it is
accepted by their respective Governments.

INDIA
1. Should any International Air Transport Association Resolution be made more liberal by means of any reservations,
conditions or orders imposed or issued by any Government in
favour of an airline, then such reservations, conditions and
orders shall apply in favour of Air-India unless otherwise directed
by the Government of India.

30TH EDITION, JUNE 2010

Resolution 001
2. Any Government directive authorising a deviation from IATA
Resolutions shall be filed by the carrier concerned with the
Government of India through Air-India when transportation is
to/from or via India. Such Government directives shall not be
implemented unless the prior approval of the Government of
India has been obtained thereto, provided, however, that prior
approval of the Government of India need not be obtained to free
or reduced fare transportation granted pursuant to a directive
issued for a specified individual journey.
3. Any practice or concession approved by the Government of
India on the basis of a directive referred to in 2. above may also
be applied by Air-India and Indian Airlines.
4. The above provisions apply to all future Government
directives as well as to those now in effect. (25.8.72)
5. IATA passenger and cargo Resolutions, otherwise applicable
to traffic within Area 3, shall not apply to transportation wholly
between points in India on the one hand and points in
Bangladesh on the other. (10.9.73)

INDONESIA
1. Should any IATA Resolution be made more liberal by means
of any reservation, condition or order imposed or issued by any
Government, in favour of an airline, then such reservation,
condition and order shall also apply in favour of P.T. Garuda
Indonesia, unless otherwise directed by the Government of
Indonesia.

approval of the Government of Iraq has been obtained thereto,


provided that this is not applicable to a specified individual
journey. Furthermore, Iraqi Airways is not entitled to accept
orders from any foreign Government without the approval of the
Iraqi Government.
7. Above reservations shall apply to all future Government
directives as well as to those now in effect. (16.9.75)
8. Due to the short notice period for applying new changes in
passenger fares, cargo rates and regulations and in order to
facilitate sales and travel procedures all tickets, travel documents
and cargo documents which were issued 15 days before the date
of effectiveness will continue being effective without any change
during 15 days after the date of effectiveness; also, all documents issued 10 days after the date of effectiveness of changes
to passenger fares, cargo, rates, expenses and regulations, may
be accepted without collecting the difference or applying the
amendments. (18.10.77)

ISRAEL
1. Any Government Order for reduced transportation issued by
the Israel Government to El Al Israel Airlines and/or to other
carriers operating to and from Israel, which requires filing with
IATA (except Government business), will be deemed to be a
Government Order to any one and to all carriers permitted to
operate to and from Israel, enabling them to match the reduced
fares, rates and conditions contained in such an Order.

IRAQ

2. Any Government Directive or Order shall not be valid for


transportation from/to or via Israel without the prior approval of
the Director, Department of Civil Aviation.

1. Iraqi Airways is authorised to match in the area where it


operates, particularly:
within the Middle East,
to/from the Middle East,
between points other than the Middle East area,

3. El Al Israel Airlines is entitled to match or establish competitive fares, rates, conditions and provisions resulting from any
Government action, such as reservations or conditions placed on
IATA Resolutions, or orders, directives, requirements, authorisations, etc. issued in favour of any airline or airlines. (13.12.72)

all fares, rates and conditions that have already been introduced
or which will be introduced in the future, by any carrier.

ITALY

2. All fares, rates and conditions applied or which will be


applied to/from Arab commonrated points will be extended to
Baghdad at add-on amounts of US$16.30 for one way and
US$32.60 for return journey.
3. Iraqi Airways may apply any accounts procedure, when
necessary, to cover the way to match fares, rates and charges
and/or conditions, by any carrier.
4. The Iraqi Government, having studied all Resolutions
adopted by IATA continues its reservation on Resolution 001, on
condition that in the absence of Resolution 200g neither Iraqi
Airways is prohibited from granting free or reduced fare or rate
transportation pursuant to a requirement of its Government or of
the Government of a country into which it operates, nor shall any
foreign carrier operating to/from Iraq be prohibited from granting
free or reduced fare or rate transportation pursuant to a
requirement of the Iraqi Government.
5. The Resolutions considered are those adopted by IATA and
no account has been taken of any conditions or reservations
made by other Governments in approving the Resolutions.
Accordingly Iraqi Government reserves the right to withdraw or
condition further its approval of the Resolutions if it appears that
the decisions of other Governments have substantially changed
the meaning of the Resolutions.
6. Any Government directive authorising a deviation from IATA
Resolution shall be filed with the Government of Iraq, through
Iraqi Airways, when transportation is to/from or via Iraq. Such
Government directives shall not be implemented unless the prior

30TH EDITION, JUNE 2010

1. Any Government directives, procedures or conditions (passenger and cargo) applicable to transportation from/to/via Italy,
authorising a deviation from IATA Resolutions or replacing them
in case of lack of an IATA agreement, shall be submitted for
study to the Ministry of Transport and Civil Aviation Director
General of Civil Aviation, and will only come into effect after this
Ministry has given its approval.
2. Fares, rates, practices and conditions established by the
Italian Government, or established by a foreign Government and
approved by the Italian Government, may be applied by a foreign
airline from/to/via Italy upon its written request fully justified and
only after receipt of written authorisation addressed to that airline
by the Ministry of Transport and Civil Aviation.
3. All foreign airlines applying such orders before the date of
issuance of this reservation must send a list of them to the
Ministry of Transport and Civil Aviation Director General of
Civil Aviation within 30 days from this notice. As from
1 January 1978, only those airlines having received written
authorisation from this Ministry may continue to apply these
orders, according to the terms contained in the relevant approval.
In the absence of such authorisation, the application of Government orders for transportation from/to/via Italy after 1 January
1978, will be in violation to this reservation.
4. Government Orders concerning individual transportation of
persons or properties are excluded from this reservation.

Passenger Services Conference Resolutions Manual


5. Any fare, rate, practice or condition (passenger and cargo)
approved by this Ministry may be applied by the Italian flag
carrier. (7.10.77)
6. IATA Resolutions covering rates, charges and procedures
applicable to cargo transportation from Italy may come into effect
on the date established by IATA, provided that it is not earlier
than 15 days after the date of announcement of effectiveness
made by IATA. This directive shall apply in all instances except
otherwise specifically established by the Italian Government
approving IATA agreements. (18.10.77)
7. In the case of group travel, i.e. inclusive tours, affinity or
incentive group tours originating in Italy, the group fare will apply
for the individual transportation of the passengers as from their
point of origin in Italy to the point of assembly also in Italy. This
rule shall also apply for the portion of the return trip. (10.8.78)

JAPAN
1. Japan Airlines Company, Ltd. is entitled to establish competitive fares and/or rates, where special fares and/or rates are
established pursuant to the order of a foreign government.
(14.9.71)

JORDAN
1. If any IATA Resolutions were made or may be made in the
future more liberal in favour of a Member by means of any
reservations, conditions or orders imposed or issued by any
Government, then ALIA shall have the right to make use of such
reservations, conditions and orders.
2. If any IATA Resolutions were made or may be made in the
future more liberal in favour of a Member by means of any
reservations, conditions or orders imposed or issued by any
Government for transportation from and/or to any of the Middle
East Commonrated Points, then such reservations, conditions or
orders may be applied by ALIA for transportation from and/or to
that point or any other Middle East Commonrated Point.
3. In the absence of IATA Resolution 200g, ALIA shall continue
to provide free or reduced fare/rate transportation, pursuant to
directives from this Government or from the Governments of
countries into which it operates.

KUWAIT
1. For some time past, it has come to the attention of the
government of Kuwait that certain Governments are adopting a
policy of issuing directives to some airlines to lower the IATA
specified fares, rates and charges over certain sectors or to
absolve them from adhering to the provisions of certain IATA
Resolutions. Since this policy of other Governments tends to
make rules more liberal to one party than to another, Kuwait
Airways is hereby directed to benefit from the effect of the
directives referred to above, whenever same affects the interests
of Kuwait Airways. (6.8.75)

Malta National Regulations and Malta licences for the operation


of air services from submitting their tariff of charges for the
carriage of persons, mail and cargo on their services to the
Director of Civil Aviation for approval.

NETHERLANDS
1. The Netherlands Government continues its approval of
Resolutions 001 and 200g on the condition that the prior, specific
approval of the Netherlands Civil Aviation Authorities shall be
obtained of any practices and/or concessions applied in the
Netherlands for any transportation or applied elsewhere for
transportation to or from the Netherlands and which have not
been requested by the Netherlands Civil Aviation Authorities.
Such practices and concessions will be applicable only if so
approved and according to the terms of such approval.
2. The Netherlands Civil Aviation Authorities reserve the right to
extend the applicability to the Netherlands flag carriers of any
practice and concession filed for the aforementioned approval
according to the terms of the present reservation.
3. Without the specific approval of the Netherlands Civil Aviation Authorities the national carrier is not entitled to accept
orders from any foreign government that affect transportation
to/from the Netherlands.

NEW ZEALAND
1. It must be clearly understood that approval by the
New Zealand Government of IATA Resolutions does not exempt
operators from their individual obligations to file proposed fares,
rates, charges and rates of, and bases of calculating, commission (which last term shall include any rewards, rebates, discounts, gifts, prizes or any other inducements) and to apply for
approval under the terms of a licence issued under the provisions of an Air Transport Agreement and any New Zealand Acts
and Regulations in force.

PAKISTAN
1. Should any International Air Transport Association Resolution be made more liberal by means of any reservations,
conditions or orders imposed or issued by any Government in
favour of an airline, then such reservations, conditions and
orders shall also apply in favour of Pakistan International
Airlines.
2. Any Government directive authorising a deviation from IATA
Resolutions shall be filed by the carrier concerned with the
Director General Civil Aviation of Pakistan through the
Pakistan International Airlines when transportation is to/from or
via Pakistan. Such Government directives shall not be implemented unless the prior approval of the Director General Civil
Aviation of Pakistan has been obtained thereto. (7.10.75)

PHILIPPINES

1. If any IATA Resolution were made or may be made in the


future more liberal in favour of a Member by means of any
reservation, condition, or orders imposed or issued by any
Government, then Libyan Arab Airlines shall be authorised to
apply the same fares, rates or conditions. (7.11.74)

1. Should any International Air Transport Association Resolution be made more liberal by means of reservations, conditions
or orders imposed or issued by an agency of any Government in
favour of an airline, then those reservations, conditions and/or
orders shall also apply to Philippine Airlines, Inc. if in the view of
Philippine Airlines, Inc. the application of such reservations,
conditions and/or orders are deemed a competitive necessity, or
convenience.

MALTA

POLAND

1. Approval by the Government of Malta of IATA Resolutions


does not relieve airlines operating into and out of Malta from the
obligations under relevant Bilateral Air Transport Agreements,

No Government Order shall be valid for transportation to/from or


via Poland without the prior approval of the Civil Aviation

LIBYAN ARAB JAMAHIRIYA

30TH EDITION, JUNE 2010

Resolution 001
Authorities of Poland. Government Orders concerning a specified
individual journey or shipment are excluded from this reservation.

future, these lower fares and/or conditions related to these fares


shall automatically apply to all the Arab commonrated points.

LOT Polish Airlines are authorized to apply competitive fares,


rates, conditions and provisions resulting from any Government
action, such as reservation or condition placed on IATA Resolution, or order, requirement, authorization, etc. issued in favour of
one or more air carriers if such an action affects air traffic to/from
or via Poland.

TURKEY

SAUDI ARABIA
1. Should any International Air Transport Association Resolution be made more liberal by means of any reservations,
conditions on orders imposed or issued by any Government in
favour of an airline, then such reservations, conditions and
orders shall, upon request by Saudia, also apply in favour of
Saudi Arabian Airlines.
2. Any Government directive authorising a deviation from IATA
Resolutions shall be filed by the carrier concerned with the Civil
Aviation Authority of the Kingdom of Saudi Arabia through the
Saudi Arabian Airlines Corporation when transportation is to/from
or via Saudi Arabia. Such Government directive shall not be
implemented unless prior approval of the Saudi Government has
been obtained thereto. Government orders concerning a
specified individual journey or shipment are excluded from this
reservation.
3. Saudia is not entitled to accept orders from any Foreign
Government unless prior approval has been obtained from the
Saudi Civil Aviation Authority.
4. The above provisions shall apply to all future authorisations
or directives issued by any Government as well as to those
already issued and are currently in effect. (6.11.78)

SLOVAK REPUBLIC
1. Ministry of Transport, Communications and Public Works
Civil Aviation Administration will require tariff filings reflecting
provisions of IATA Resolutions insofar as they apply to traffic
to/from or via Slovak Republic without prejudice to any change
that might be deemed necessary or desirable by the said
Administration upon investigation or complaint at any time.
2. Fares, rates, charges and conditions or practices relating
thereto established pursuant to orders, conditions or reservation
of a foreign government shall not be applicable to traffic to/from
or via Slovak Republic until appropriate tariffs have been filed
with and prior approval has been granted in writing by the
Ministry of Transport, Communications and Public Works Civil
Aviation Administration.

1. Any foreign government order to a foreign air carrier


authorising a deviation from IATA Resolutions regarding fares,
rates and conditions, shall be filed by the carrier concerned with
the Turkish Government through Turk Hava Yollari A.O. when it
involves transportation to/from or via Turkey except those concerning a specified individual journey. These government orders
mentioned above shall not come into effect unless the prior
specific approval of the Turkish Government has been obtained
thereto and will be applicable only if approved and in accordance
with any terms contained in such approval.
2. Any fare, rates or conditions filed by other carriers and
approved by the Turkish Government may also be applied by
Turk Hava Yollari A.O. (6.4.73)

UNITED KINGDOM
1. Resolutions herein considered are those adopted by IATA
which has not taken account of any conditions or reservations
made by other governments in approving the Resolutions.
Accordingly, Her Majesty's Government (acting by the Civil
Aviation Authority) reserves the right to withdraw its approval to
or impose conditions or changes thereto or to disapprove a
portion of any Resolution herein if it appears that decisions of
other governments have substantially changed the meaning of
any Resolution herein.
2. Carriers operating scheduled services to and from the United
Kingdom and British territories overseas must obtain the specific
approval of Her Majesty's Government (acting by the Civil
Aviation Authority) before any revised fare, rate, condition or
practice which affects the United Kingdom or British territories
overseas is introduced by any Resolution in accordance with the
procedures referred to in this Resolution.

ZAMBIA
1. Should any International Air Transport Association's Resolution be made more liberal by means of any reservation, condition
or order modified or issued by any Government in favour of an
airline or carrier, such reservation, condition or order shall also,
upon filing and approval thereof by the interested Government(s),
apply in favour of the national carrier of the Republic of Zambia
unless otherwise directed by the Government of the Republic of
Zambia. (13.7.77)

3. Tatra Air is not entitled to accept orders from any foreign


Government unless prior written approval shall have been
granted by the Civil Aviation Administration.
4. Subject to obtaining prior authority in writing from Ministry of
Transport, Communications and Public Works Civil Aviation
Administration, Tatra Air may establish fares, rates, charges and
conditions or practices for traffic to/from or via Slovak Republic to
be competitive with fares, rates and conditions or practices
established pursuant to order, condition or reservation issued by
a foreign Government.

SYRIAN ARAB REPUBLIC


1. If other lower fares and/or conditions related to these fares
are filed and introduced by any Member to any of the Middle
East commonrated points as a result of a Government Order or
reservation that are already in existence or shall be issued in the

30TH EDITION, JUNE 2010

Passenger Services Conference Resolutions Manual


RESOLUTION 001pg

RESOLUTION 004

USE OF THREE-LETTER
DESIGNATORS

APPLICABILITY OF RESOLUTIONS
AND RECOMMENDED PRACTICES

PSC(15)001pg

PSC(MV78)004

Expiry: Indefinite
Type: B

RESOLVED that, the IATA Passenger Services Conference authorises the IATA secretariat to make the
necessary amendments to all IATA Passenger Services
Conference Resolutions and Recommended Practices to
illustrate correctly the use of three-letter airline designators in these standards. Any conflicts identified in this
process will be referred to the appropriate IATA
Committee for resolution.

Expiry: Indefinite
Type: B

RESOLVED that:
the Resolutions and Recommended Practices adopted
by the Passenger Services Conference are to establish
the technical standards, passenger/baggage handling
procedures and communication protocols necessary to
facilitate multilateral interlining. A Member is free to apply
these Resolutions/Recommended Practices or its own
standards, procedures and protocols for its online transportation or as bilaterally agreed for joint transportation
with another carrier.

30TH EDITION, JUNE 2010

Resolution 006
RESOLUTION 004a

1
1

RESTRICTION OF APPLICABILITY
OF RESOLUTIONS
PSC-CSC(01)004a

Expiry: Indefinite
Type: B

RESOLVED that:
1. Resolutions of this Traffic Conference shall not apply
to air transportation exclusively between points in the
United States on the one hand and points in Canada on
the other; provided that for the purposes of this Resolution the United States shall be construed to include the
50 states and the District of Columbia.

RESOLUTION 006

GOVERNMENT APPROVALS
PSC-CSC(01)006

Expiry: Indefinite
Type: B

RESOLVED that:
1. It shall be the responsibility of each Member to
ascertain by title and number which Resolutions must be
acted upon by its Government authorities and to ensure
that the Secretary of the Traffic Conference concerned is
promptly notified of any action or intention to act of such
Government authorities with respect to such Resolutions.
2. If, prior to termination of the filing period, or any
extension thereof, the Secretary of the Traffic Conference
concerned has not received from the appropriate Member
notification as to particular Resolutions as provided
above, it shall be considered that the Government
authority does not object to promulgation by the Secretary
of the Traffic Conference concerned of announcement
and effective dates as provided in the effectiveness
Resolutions relating thereto.

GOVERNMENT RESERVATIONS
UNITED STATES
Order 12305 dated 31 March 1958:
Air carrier members of IATA are not thereby relieved from
observing any Board action whenever taken, intended action or
notification of extension of the filing time properly transmitted to
such members or their designated agents by the Board within the
appropriate time period, or the conditions of Order E-9305, as
amended by Order E-10992; (which orders extend approval of
Agreement providing for establishment and conduct of regional
Traffic Conferences of IATA).

This Resolution is binding upon all Members of the Passenger and


Cargo Agency and Services Conferences. Amendments to this
Resolution may be made by individual meetings of either the Passenger
or Cargo Services Conference but will be subject to endorsement of the
other Conference.

30TH EDITION, JUNE 2010

Passenger Services Conference Resolutions Manual


RESOLUTION 007

1
1

RESOLUTION PREFIXES
PSC-CSC(01)007

Expiry: Indefinite
Type: A

RESOLUTION 008

ADJUSTMENT OF EFFECTIVENESS
DATES
PSC-CSC(01)008

RESOLVED that:
1. When in the body of a Resolution another Resolution
is referred to by its code number only (the number to the
right of the parenthesis), the Resolution referred to
shallbe the currently effective Resolution (as amended)
bearing the same code number and applicable to the
same Conference as the Resolution which refers to it.

Expiry: Indefinite
Type: B

RESOLVED that:
1. Where Government delay in acting on a Resolution or
other Government action or inaction affecting that Resolution necessitates a later effective date than that intended
by the Traffic Conference, the Secretary of the Traffic
Conference concerned after receipt of all necessary
Government approvals, may prescribe an appropriate
effective date; provided that this shall in no event be later
than 30 days after the date of receipt by the Secretary of
the Traffic Conference concerned of all necessary
Government approvals; provided further that where a
Resolution intended to become effective in two or more
Conferences on the same date is approved in time for
such effectiveness for one Conference but not for
another, the date in the former case may be delayed so
as to coincide with the actual effective date of the latter,
but in no case shall such delayed effectiveness be
greater than 30 days.

GOVERNMENT RESERVATIONS
MALTA
1. The general reservation placed by the Government of Malta
on Resolution 001 is also applicable to Resolution 008.

UNITED STATES
Order E-6559:
1. Approval of any resolution herein shall not be deemed
approval of the application to such resolution of any other
resolution except to the extent permitted by any approval of such
other resolution.
2. No approval of any resolution herein shall extend beyond the
period of effectiveness of approval of the Provisions for
the Regulation and Conduct of the Traffic Conferences of the
International Air Transport Association by the Board.
3. Approval of any effectiveness resolution is limited to the
extent that it provides effective dates for other approved
resolutions.
4. Approval of any resolutions shall be subject to the conditions
that air carrier members of IATA file with the Board, five days
from the date the notices are sent or received, copies of all
notices rescinding or amending any of the provisions or modifying the period of effectiveness of any resolution under the
provisions of any resolution or portion thereof which permits such
rescission, amendment or modification.

This Resolution is binding upon all Members of the Passenger and


Cargo Agency and Services Conferences. Amendments to this
Resolution may be made by individual meetings of either the Passenger
or Cargo Services Conference but will be subject to endorsement of the
other Conference.

10

30TH EDITION, JUNE 2010

Resolution 200g
RESOLUTION 008a

1
1

EXTENSION OF EXPIRY DATE


PSC-CSC(01)008a

Expiry: Indefinite
Type: B

RESOLUTION 200g

FILING OF GOVERNMENT
REQUIREMENTS AND
AUTHORISATIONS

RESOLVED that:
1. Where a Resolution of an individual, joint or
composite meeting which has a given expiry date is
intended to be replaced by a substantially similar Resolution and where because of Government delay or otherwise a time gap will exist between such expiry date and
the intended date of effectiveness of the replacing Resolution, the Secretary of the Traffic Conference concerned
may extend the period of effectiveness of the original
Resolution in order to avoid such time gap.
2. Nothing herein shall authorise extension of the effectiveness of a Resolution more than 60 days after the date
upon which it would otherwise have expired.

GOVERNMENT RESERVATIONS
AUSTRALIA
1. The general reservation placed by the Government of
Australia on Resolution 001 is also applicable to
Resolution 008a.

UNITED STATES
Order E-6116:
1. Approval of any resolution herein shall not be deemed
approval of the application to such resolution of any other
resolution except to the extent permitted by any approval of such
other resolution.
2. No approval of any resolution herein shall extend beyond the
period during which Board approval of the Provisions for
the Regulation and Conduct of the Traffic Conferences of the
International Air Transport Association is in effect.
3. Approval of any effectiveness resolution is limited to the
extent that it provides effective dates for other approved
resolutions.
4. Approval of any resolution shall be subject to the conditions
that air carrier members of IATA file with the Board, five days
from the date the notices are received or sent, copies of all
notices rescinding or amending any of the provisions or modifying the period of effectiveness of any resolution under the
provisions of any resolution or portion thereof which permits such
rescission, amendment or modification.

PSC(03)200g
CSC(01)200g

Expiry: Indefinite
Type: A , except Area 3
which is Type AA

RESOLVED that:
1. In order to clarify the Government requirements or
authorisations relating to the Procedures Conferences:
1.1 any previously filed Government requirement or
authorisation which had not been refiled with the Secretary, Traffic Conferences by 1 February 1972, shall be
deemed to have been superseded, withdrawn, expired or
otherwise no longer effective;
1.2 Members shall file within 30 days of issuance, an
exact copy of any Government requirement or authorisation (together with a translation thereof into one of the
IATA languages if required) with the Secretary of the
Traffic Conference concerned provided that such filing
shall not be required where the Member furnishes the
transportation pursuant to a Government law or requirement heretofore filed by the Member with the Secretary of
the Traffic Conference concerned or where the requirement or authorisation refers to a specified individual
journey or shipment, in which case it shall be maintained
in the Member's files and available for inspection for a
period of two years after the transportation was commenced;
1.3 any Government procedural requirement or
authorisation filed by a Member with the Secretary of the
Traffic Conference concerned pursuant to 1.2 shall be
circulated to all Members;
1.4 unless by its terms any government requirement or
authorisation has a definite expiry date, the filing Member
shall advise the Secretary of the Conference concerned
for circulation to all Members whenever such Member
becomes aware that such filed government requirement
or authorisation is withdrawn or otherwise ceases to
apply;
1.5 all
such
requirements
and
authorisations
circulated by the Secretary of the Traffic Conference
concerned shall be subject to Paragraph 9 of
Resolution 001.

GOVERNMENT RESERVATIONS
Note: Some reservations dealing with Government Directives
or Orders are also published under Resolution 001.

This Resolution is binding upon all Members of the Passenger and


Cargo Agency and Services Conferences. Amendments to this
Resolution may be made by individual meetings of either the Passenger
or Cargo Services Conference but will be subject to endorsement of the
other Conference.

30TH EDITION, JUNE 2010

11

Passenger Services Conference Resolutions Manual


AUSTRALIA
1. In accordance with the provisions of the Australian Air
Navigation Regulations, free or reduced fare or rate transportation under the terms of this Resolution may not be provided to or
from Australia, on scheduled services, without the specific
approval of the Director General of Civil Aviation.
2. Qantas Airways Ltd. is not permitted to provide any free or
reduced fare or rate transportation under the terms of this
Resolution without the specific approval of the Director General
of Civil Aviation.
3. The reservation placed on Resolution 200g by the Australian
Government requires that the Government's approval be
obtained before any free or reduced fare or rate transportation is
provided to or from Australia. This Government requirement is
applicable whether or not an open rate situation exists in any
IATA individual or joint conference area.

BELGIUM
1. Belgian carriers will continue to grant free and/or reduced
passenger and/or cargo transportation in accordance with
Belgian Government Orders.
2. Belgian carriers are not authorised to apply Orders from
foreign Governments unless prior approval has been obtained
from the Belgian Government.
3. This reservation shall not apply to individual passenger or
cargo transportation. (8.8.77)

BRAZIL
1. The Department of Civil Aviation (DAC) is the sole organisation responsible for the issuance of Government Orders pursuant
to Resolution 200g to the airline companies operating in Brazil.

CANADA
1. Fares, rates, charges and conditions or practices relating
thereto established pursuant to orders, conditions or reservations
of a foreign Government shall not be applicable in respect of
traffic to or from Canada until prior authority has been granted in
writing by and appropriate tariffs have been filed with the
Canadian Transportation Agency.
2. Subject to obtaining the prior authority of the Agency air
carriers licensed by the Agency may establish fares, rates,
charges and conditions or practices for traffic to or from Canada
to be competitive with fares, rates, charges and conditions or
practices established pursuant to an order from a foreign
Government. (8.5.74)

DENMARK
1. Fares, rates, conditions and practices for transportation
from/to Denmark, either directly or via connecting services,
based on Government Orders or authorisations in accordance
with IATA Resolution 200g shall be submitted by the carrier
concerned to the Ministry of Public Works for consideration and
will be applicable only if approved by the said Ministry. If granted,
such approval is conditional upon the same fares, rates, conditions and practices being applicable to the Danish national
carrier as well.

12

2. The reservation pursuant to Paragraph 1 is not applicable to


a specified individual journey or shipment. The national carrier,
however, is not entitled to accept orders from any foreign
Government without the approval of the Danish authorities.
(9.7.73)

ETHIOPIA
1. Passenger fares, cargo rates and practices from/to/through
Ethiopia which are to be introduced by any airline against an
order received from any other Government, pursuant to
Resolution 200g, shall, prior to 35 days of its effectiveness, be
submitted to the Civil Aviation Administration of the People's
Democratic Republic of Ethiopia for consideration. Notice shall
not be disseminated to the field offices before obtaining approval
from the above referred Administration. (22.1.74)

FINLAND
1. Fares, rates, conditions and practices for transportation
from/to Finland either directly or via combination based on
procedures mentioned in the IATA Resolution 200g shall be
submitted to the National Board of Aviation for consideration and
will be applicable only if approved by the National Board of
Aviation. If granted, such approval may be made conditional
upon the same fares, rates, conditions and practices being made
applicable to the national carrier as well.
2. The reservations pursuant to Paragraph 1 is not applicable
to a specified individual journey or shipment. The national carrier,
however, is not entitled to accept orders from any foreign
Government without the approval of the National Board of
Aviation.

FRANCE
1. Tariffs, conditions and practices applicable to transportation
to/from France, either when related to a direct route or indirect
route, must be submitted for study to the General Secretariat for
Civil Aviation, and will only come into effect after this Organisation has given its approval. The final approval will be obtained
provided the same tariffs, conditions and practices are applied by
the national carriers. (1.9.72)
2. Tariffs and conditions established by the French Government, or established by a foreign Government and approved by
the French Government, shall be applied by a foreign airline to
and from France only after receipt of written authorisation
addressed to that airline by the General Secretariat for Civil
Aviation. (24.3.75)
3. All foreign airlines currently applying such orders must send
a list of them to the General Secretariat for Civil Aviation as soon
as possible. Only those airlines having received written authorisation from this Organisation may continue to apply these
orders. In the absence of such authorisation, the application of
Government Orders for travel to or from France shall be in
violation of French law. (24.3.75)
4. The reservation mentioned in Paragraph 1 will not apply to
individual flights or shipments. However, the national carriers will
not be permitted to accept orders from a foreign Government
without prior approval by the General Secretariat for Civil
Aviation. (1.9.72)

30TH EDITION, JUNE 2010

Resolution 200g
GERMANY
1. Fares, rates and practices proposed to be introduced under
the procedures referred to in Resolution 200g which are
applicable on traffic to/from the Federal Republic of Germany
either directly or via combination, shall prior to any effectiveness
be submitted to and approved by the Federal Ministry of
Transport.
2. The reservation pursuant to Paragraph 1 is not applicable to
a specified individual journey or shipment. Lufthansa however is
not entitled to accept orders from any foreign Government,
without the approval of the Federal Ministry of Transport.

KUWAIT

3. Without the specific approval of the Netherlands Civil Aviation Authorities the national carrier is not entitled to accept
orders from any foreign government that affect transportation
to/from the Netherlands.

NEW ZEALAND
1. Fares, rates, conditions and practices for transportation to
and from New Zealand, either directly or via combination, based
on procedures mentioned in the IATA Resolution 200g shall be
submitted to the Ministry of Transport for consideration and will
be applicable only if approved by the New Zealand Authorities. If
granted such approval may be made conditional upon the same
fares, rates, conditions and practices being made applicable to
the New Zealand national carrier as well.

1. Some air carriers operating into Kuwait are applying reduced


fare/rate transportation as per Government directives from their
Governments without filing such fares and/or rates with the Civil
Aviation Directorate of Kuwait.

2. The reservation pursuant to Paragraph 1 is not applicable to


a specified individual journey or shipment. (14.6.73)

2. As this practice is considered a violation of the governing


regulations that require obtaining the approval from the Government of the country to/from which such fares/rates are applied,
the following instructions are to be observed:

1. Fares, rates, conditions and practices for transportation


from/to Norway, either directly or via connecting services, based
on Government Orders or authorisations in accordance with
IATA Resolution 200g shall be submitted by the carrier concerned to the Directorate of Civil Aviation for consideration and
will be applicable only if approved by the said Administration. If
granted, such approval is conditional upon the same fares, rates,
conditions and practices being applicable to the Norwegian
national carrier as well.

2.1 strict adherence to fares and rates applied by IATA, such


fare/rate being filed by Kuwait Airways Corp. with the Civil
Aviation Directorate of Kuwait;
2.2 any other fares and/or rates to be introduced or those
based on Government directives for transportation to/from Kuwait
should be filed with the Civil Aviation Directorate of Kuwait, either
directly or through Kuwait Airways Corp. for approval prior to
application of such fares and/or rates.
Non-adherence to the above instructions will result in appropriate
measures being taken against the violating air carrier.

MEXICO
1. Fares, rates, charges and conditions or practices relating
thereto established pursuant to orders, conditions or reservations
of a foreign Government shall not be applicable in respect of
traffic to or from Mexico until prior authority has been granted in
writing by, and appropriate tariffs have been filed with, the
Secretaria de Comunicaciones y Transportes.
2. Subject to obtaining the prior authority of the Mexican
Government, air carriers licensed by this Secretariat may establish fares, rates, charges and conditions or practices for traffic to
or from Mexico to be competitive with fares, rates, charges and
conditions or practices established pursuant to an order from a
foreign Government. (8.5.74)

NETHERLANDS
1. The Netherlands Government continues its approval of
Resolutions 001 and 200g on the condition that the prior, specific
approval of the Netherlands Civil Aviation Authorities shall be
obtained of any practices and/or concessions applied in the
Netherlands for any transportation or applied elsewhere for
transportation to or from the Netherlands and which have not
been requested by the Netherlands Civil Aviation Authorities.
Such practices and concessions will be applicable only if so
approved and according to the terms of such approval.
2. The Netherlands Civil Aviation Authorities reserve the right to
extend the applicability to the Netherlands flag carriers of any
practice and concession filed for the aforementioned approval
according to the terms of the present reservation.

30TH EDITION, JUNE 2010

NORWAY

2. The reservation pursuant to Paragraph 1 is not applicable to


a specified individual journey or shipment. The national carrier,
however, is not entitled to accept orders from any foreign
Government without the approval of the Norwegian Authorities.
(9.7.73)

SWEDEN
1. Fares, rates, conditions and practices for transportation
from/to Sweden, either directly or via connecting services, based
on Government Orders or authorisations in accordance with
IATA Resolution 200g shall be submitted by the carrier concerned to the Board of Civil Aviation for consideration and will be
applicable only if approved by the said Board. If granted, such
approval is conditional upon the same fares, rates, conditions
and practices being made applicable to the Swedish national
carrier as well.
2. The reservation pursuant to Paragraph 1 is not applicable to
a specified individual journey or shipment. The national carrier,
however, is not entitled to accept orders from any foreign
Government without the approval of the Board of Civil Aviation.
(9.7.73)

SWITZERLAND
1. Any foreign Government Order to a foreign carrier authorising a deviation from IATA Resolutions regarding fares, rates and
conditions of transport shall not be valid for transportation from,
to or via Switzerland without prior approval by the Federal Air
Office. Furthermore, Swiss International Airlines is not entitled to
accept orders from any foreign Government without the approval
of the Federal Air Office.
2. Government orders concerning a specified individual journey
or shipment are excluded from this reservation.

13

Passenger Services Conference Resolutions Manual


TUNISIA
1. Fares, rates, conditions and practices for transportation
to/from or via Tunisia based on Government Orders or authorisations in accordance with the provisions of Resolution 200g shall
be submitted by the interested carrier to the Ministry of Transportation and Communications Department of Civil Aviation and will
be applicable only if approved by the said authority. If granted
the national carrier Tunis Air reserves the right to apply the same
facility on its services. (4.11.77)

UNITED KINGDOM
1. In accordance with the provisions of the Air Service Agreement under which Members of the International Air Transport
Association operate scheduled services to and from the United
Kingdom or British territory overseas the specific approval of Her
Majesty's Government (The Civil Aviation Authority) must be
obtained before any fares, rates or practices which affect the
United Kingdom or British territory overseas are introduced under
the procedures referred to in this Resolution.

RESOLUTION 663

1
1

INTERLINE BILLING
PSC-CSC(14)663

Expiry: Indefinite
Type: A

RESOLVED that:
1. Except as may be otherwise agreed between the
Members concerned, interline revenue shall be billed in
accordance with the IATA Revenue Accounting Manual
as amended from time to time.

ZAMBIA
1. Foreign Government Orders, directives or other instruments
establishing or authorising fares, rates, charges, tariff rules or
practices based upon the provisions and procedures of IATA
Resolution 200g or otherwise in derogation to what specifically
approved by the Government of Zambia from time to time, if
concerning air transportation to, or from or via Zambia either
directly or via combination, shall prior to their effectiveness be
submitted in writing by the interested carrier(s) to this Ministry
and may not become effective without the specific approval of
the Permanent Secretary, Ministry of Trade, Industry and Mines.
2. Orders, directives or other instruments which established
such fares, rates, charges, tariff rules or practices prior to the
date of the present Zambian Government Directive and still
effective, must be submitted to the Permanent Secretary, Ministry of Trade, Industry and Mines within 30 days hereof for his
approval and, if disapproved, must cease to be effective within
30 days of such disapproval.
3. In respect of both Paragraphs 1 and 2 above, as soon as
possible after approval has been given, three copies of carrier's
respective tariff or other form of ratifying instruction must be filed
with the Permanent Secretary, Ministry of Trade, Industry and
Mines.
4. The present directive, while not limited to IATA Resolutions
only, is to be considered as a condition imposed by the
Government of Zambia upon IATA Resolution 200g as far as its
applicability to traffic to, from or via Zambia.

14

This Resolution is binding upon all Members of the Passenger and


Cargo Services Conferences. Amendments to this Resolution may be
made by individual meetings of either the Passenger or Cargo Services
Conference and action taken will be binding on the other Conference.

30TH EDITION, JUNE 2010

Resolution 700
RESOLUTION 700
ACCEPTANCE AND CARRIAGE OF
PASSENGERS REQUIRING SPECIAL
ASSISTANCE
PSC(31)700 (Except
Canada and USA)

Expiry: Indefinite
Type: B

WHEREAS passengers with reduced mobility are increasingly given the possibility to travel by air, and the
Members of IATA recognise the need to standardise the
conditions for travel of such persons so as to facilitate
their acceptance and handling and their carriage on
interline journeys, it is RESOLVED that,

Section 1 Definitions, Categories and


Acceptance
1.1

DEFINITIONS

1.1.1 Passengers with Reduced Mobility


(PRM)
The definition of passengers with reduced mobility is
understood to be any person whose mobility is reduced
due to physical disability (locomotory or sensory) intellectual impairment, age, illness or any other cause of
disability and who needs some degree of special accommodation or assistance over and above that provided to
other passengers. This requirement will become apparent
from special requests made by the passengers and/or
their family or by a medical authority, or reported by
airline personnel or industry-associated persons (travel
agents, etc.). The level of assistance required by the
airport and/or the Carrying Members can vary depending
on the different needs that people have when travelling
by air.

1.2

CATEGORIES

Passengers with reduced mobility are categorised into


various groups distinguished by passenger requiring special assistance and medical case. These are identified in
airline messages by AIRIMP codes.

1.2.1 Passengers requiring special


assistance:
BLND (Blind Passenger) specify if accompanied by
service animal.
DEAF (Deaf Passenger) specify if accompanied by
service animal.
DPNA Disabled passengers with intellectual or
developmental disability needing assistance (specify
details)
MAAS Meet and Assist (specify details)
SP (Special needs passenger) to be optionally
entered after the passenger's name on the ticket.

30TH EDITION, JUNE 2010

WCHR (1) (Wheelchair R for Ramp) passenger


can ascend/descend steps and make own way
to/from cabin seat but requires wheelchair for
distance to/from aircraft, i.e. across ramp, finger dock
or to mobile lounge as applicable. When service
animal is accompanying passenger, specify the type
of animal in free text of SSR Item.
WCHS (1) (Wheelchair S for Steps) passenger
cannot ascend/descend steps, but is able to make
own way to/from cabin seat; requires wheelchair for
distance to/from aircraft or mobile lounge and must
be carried up/down steps. When service animal is
accompanying passenger, specify the type of animal
in free text of SSR Item.
WCHC (1) (Wheelchair C for Cabin Seat)
passenger completely immobile; requires wheelchair
to/from aircraft/mobile lounge and must be carried
up/down steps and to/from cabin seat. When service
animal is accompanying passenger, specify the type
of animal in free text of SSR Item.
Note: (1) specify if passenger is travelling with own
wheelchair and use the applicable codes i.e. WCBD,
WCMP or WCBW or if a passenger is requesting a
wheelchair on board use code WCOB.

1.2.2

Medical Case:

LEGL (Leg in cast) for passengers with a left leg in a


full cast or fused knee, (only to be used in
conjunction with SSR code MEDA).
LEGR (Leg in cast) for passengers with a right leg in
a full cast or fused knee, (only to be used in
conjunction with SSR code MEDA).
LEGB (Leg in cast) for passengers with both legs in
a full cast, (only to be used in conjunction with SSR
code MEDA).
MEDA (Medical case) company medical clearance
may be required. Generally not to be used for
passengers with reduced mobility who only require
special assistance or handling. However, depending
on the reason for reduced mobility, it may be
necessary to have a medical clearance in some
cases.
OXYG (Oxygen) for passengers travelling either
seated or on a stretcher, needing oxygen during the
flight (only to be used in conjunction with SSR Code
MEDA).
STCR (Stretcher Passenger).
Note: Fees, if any, relevant to the provision of special
Inflight arrangement needed or for carrier-provided
special equipment shall be subject to carrier's regulation and the passenger shall be informed accordingly.

1.3
1.3.1

ACCEPTANCE
General

Subject to the rules and conditions of this Resolution,


Members shall participate in interline transactions concerning the carriage of passengers with reduced mobility.
Members shall ensure that each interline Member

15

Passenger Services Conference Resolutions Manual


participating in the transportation has specifically agreed
to participate in the carriage of such Passenger.

Section 2 Medical Clearance

1.3.2

2.1 MEDICAL CLEARANCE NOT


REQUIRED

Exceptions

Notwithstanding 1.3.1, Members:


1.3.2.1
persons:

may refuse to carry or continue to carry

1.3.2.1(a) whose carriage because of their physical or


medical conditions, on the basis of established facts,
could pose a threat to the safety of other passengers and
their property, the aircraft or the crew; and/or
1.3.2.1(b) who refuse to, or do not submit themselves to
the specific conditions of carriage to meet safety requirements established by international, Community or national
law or in order to meet safety requirements established
by the authority that issued the air operator's certificate to
the air carrier concerned;

No medical clearance or special forms are required for


passengers who only require special assistance in the
airport, or in embarking/disembarking.

2.2

MEDICAL CLEARANCE REQUIRED

A medical clearance by the medical department/advisor of


the Member in contact with the passenger shall be
required:
2.2.1 Whenever the Member in contact with the passenger(s) (or person delegated by the Member) has received
information that any passengers:

1.3.2.2 may refuse to engage in interline transactions


for carriage, or to commence/continue interline transportation of disabled persons:

2.2.1(a) suffer from any disease which is believed by


such Member or person to be communicable in the
course of air travel or

1.3.2.2(a) whose conduct, status, mental or physical


condition is determined by the Member to be such as to
render them incapable of assisting in their evacuation of
the aircraft (e.g. persons travelling in a stretcher or
incubator, persons with severe mobility impairment, persons with severe hearing and vision impairment) unless
they are accompanied by an escort who will be responsible for them and their needs on enplaning and deplaning during flight, and during emergency evacuation,

2.2.1(b) who, because of certain diseases, or disability


may have or develop an unusual behaviour or physical
condition, which may endanger or affect the safety,
health, or materially affect the comfort of other passengers or crew, or

1.3.2.2(b) who may be a source of infection, in the case


of certain diseases of public health significance, or

2.2.1(d) would require medical attention and/or special


equipment to maintain their health during the flight, or

1.3.2.2(c) whose carriage, even with the implementation


of special precautions, might cause unusual hazard or
risk to themselves or to other persons and property, or

2.2.1(e) might have their medical condition aggravated


during or because of the flight.

1.3.2.2(d) who cannot use the standard airline seat,


either in a sitting nor reclining position, e.g. stretcher
cases, for the class of service desired. If Carrying
Member(s)' regulations permit, alternative arrangements
may be made;
1.3.2.3 any differences of opinion among participating
Members about the need or qualification of an escort
must be resolved between the medical departments
concerned.

1.3.3

Limitations

Members may not limit the numbers or types of passengers with reduced mobility on their flights, except where
required for safety reasons or if applicable government
safety regulations limit such numbers.

16

2.2.1(c) can be considered to be a potential hazard to


the safety of the flight or the punctuality thereof (including
the possibility of a diversion of the flight and unscheduled
landing), or

2.2.2 Such passengers shall be subject to prior clearance for air travel by the medical departments/advisors of
all carrying Members, on the basis of information in
respect of their physical and/or mental condition, obtained
by the Member in contact with the passenger through its
medical department/advisor directly or through a licensed
physician familiar with the condition of the passenger. In
order to obtain such clearance, medical information must
be provided and transmitted when seats are requested on
the flight of another Member. Additionally, when a Member receiving a request for travel has reasonable grounds
for doubt about the passenger's disability, such Member
shall require medical information for clearance purposes.
2.2.3 Members can deny transportation to passengers
needing medical clearance, unless they meet the
requirements of the carrying Members.

30TH EDITION, JUNE 2010

Resolution 700
Section 3 Flow of Information and
Reservation Procedures
3.1

SUBMISSION OF INFORMATION

3.1.1 Information Sheet for Passengers


Requiring Special Assistance (optional)
3.1.1.1 For each disabled passenger, the Information
Sheet for Passengers Requiring Special Assistance as
shown in Attachment A hereto, or a similar form of
handling advice (either printed on paper or displayed in
an automated system) containing all information, in the
same sequence, on the assistance required by the
passenger, shall be completed by the selling office in
contact with the passenger. A copy should be attached to
the Passenger's ticket. This procedure will not apply to
passengers whose only disablement is blindness or
deafness.
3.1.1.2 Where clearance by the medical departments/
advisors of all carrying Members is required Medical
Information (MEDIF) or a similar form providing the same
medical information on the passenger, and in the same
sequence, shall be completed by the attending physician.
The MEDIF shall then be returned to the designated
office of the Member in contact with the passenger for
onward transmission of data to the booking Member's
reservation office, which in turn will transmit the data to
each carrying Member's reservations office, in accordance with ATA/IATA Reservations Interline Message
Procedures Passenger (AIRIMP), for clearance with its
medical department/advisor. The data in MEDIF shall not
be divulged to unauthorised parties.

3.1.2

Medical Information Form (MEDIF)

3.1.2.1 A completed MEDIF form as shown in Attachment B is required for each passenger:
3.1.2.1(a) for which fitness to travel is in doubt, as
evidenced by a recent instability, disease, treatment, or
operation or other conditions outlined in section 2.2, or
3.1.2.1(b) whose medical condition requires provision of
special services, such as a stretcher, oxygen, and other
medical assistance or the carriage of special medical
equipment.

3.1.3 Frequent Traveller's Medical Card


(FREMEC)
3.1.3.1 In order to facilitate air travel by regular passengers who are permanently disabled or chronically ill, any
Member's medical department may provide a standard
Frequent Traveller's Medical Card (FREMEC), as shown
in Attachment C. The provision of such cards is governed by the Issuing Member's terms and conditions.
3.1.3.2 Whenever presented by the holder within its
validity, Members shall accept the card as medical
clearance, subject to any limitation(s) stated thereon, and
for identification of the holder's incapacitation. Whenever
special assistance or handling is required, the Information

30TH EDITION, JUNE 2010

Sheet for Passengers Requiring Special Assistance


should be used for obtaining the detailed requirements.
3.1.3.3 The size and location of headings in the boxes,
and print size/type, may be varied (but nothing else).
Addition of translations is optional but, as this form will
have to be understood in many countries at time of
issuance and after completion, it shall include English
text, except where internationally understood medical
terms are used.

3.2
3.2.1

RESERVATION PROCEDURES
Action by Booking Member

3.2.1.1 Passengers Requiring a Medical


Clearance
Where clearance by the medical departments/advisors of
all carrying Members is required under 2.2 or 3.1.1,
MEDA shall be inserted in the SSR field of the PNR and
the passenger advised that the MEDIF, or a similar form
providing the same medical information on the passenger,
shall be completed by the attending physician. The
completed MEDIF form shall be returned to the originating
carrier. The required data from the document shall then
be transmitted by the originating carrier to each carrying
Member's reservations office in accordance with ATA/
IATA Reservations Interline Message ProceduresPassenger (AIRIMP) for clearance with its medical
department/advisor. The MEDIF data shall not be given to
unauthorised parties.

3.2.1.2 Passengers Not Requiring a Medical


Clearance
Whenever making reservations for passengers with
reduced mobility not requiring a medical clearance
(including FREMEC Cardholders) (and escorts when
required), requesting special arrangements and/or
handling to be made, the following information shall be
obtained and recorded in the reservations record (PNR):
NATURE OF DISABILITY AND REDUCED
MOBILITY (briefly explain)
SPECIAL ASSISTANCE REQUIRED (specify)
At origin point.
At connecting point(s).
At final destination.
Onboard, e.g. special seating, onboard wheelchair, leg-rest. etc.
APPLICABLE CODE, E.G. WCHR, WCHS, WCHC11,
WCOB, WCBW, WCBD, WCMP, DEAF, BLND, etc.
This information shall be transmitted by the booking
Member to the reservations office(s) of the carrying
Member(s) in accordance with AIRIMP.

When WCHC is used, an explanation of the extent of the immobility


should be included in the OTHS element.

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Passenger Services Conference Resolutions Manual


3.2.2 Action by Receiving Reservations
Offices
The reservations department receiving such a request for
special assistance or handling, shall notify the booking
Member if the passenger is acceptable or not and (where
necessary) under what conditions. The carrying Member
may ask the booking Member for additional information
before giving a final reply to the request.

Section 4 Feedback, Finalising Action


and Ticketing
4.1 FEEDBACK AND FINALISING
ACTION

Section 5 Handling on the Ground


and In Flight
5.1

EQUIPMENT

When any of the following equipment or service is


provided by Members or their handling agents:
wheelchairs,
oxygen,
stretchers,
lifting services,
devices for supporting limbs, etc.,
any other specialised equipment to support passengers with reduced mobility;

4.1.1 The booking Member's reservations office is


responsible for coordinating the replies obtained from all
carrying Members, and for finalising the entire transaction.

such equipment or service will be provided in accordance


with the providing or carrying Member's policies, the
respective government regulations, and applicable rates
and charges provided for in the Member's tariffs/regulations.

4.1.2 If the passenger accepts all of the conditions and


charges, the booking Member shall finalise the transaction with the office in contact with the passenger.

5.2

4.1.3 If the passenger does not accept, or if any


modifications are required to existing arrangements, the
booking Member shall be responsible for appropriate
action.

4.2

TICKETING

4.2.1 In order to ensure that Members' ticketing and


ground handling staff are alerted at all stages to the
special procedures and arrangements made for the
passenger, Members may use the special purpose code
(SP) to follow the passenger's name in the Name of
Passenger box of the ticket or other document.
4.2.2 Charges to be collected by the ticketing Member
for services (carrier provided or not) such as oxygen,
ambulance, other special equipment, etc. shall be collected on a Miscellaneous Charges Order (MCO), providing a separate exchange coupon for each service/honouring party. Any such MCO shall be issued in connection
with the ticket. Reference to the MCO shall be entered in
the Restrictions/Endorsements box of the relevant flight
coupon(s).
4.2.3 Passengers with reduced mobility escorts shall
always be ticketed separately.

18

PROCEDURES

5.2.1 Verification of Passengers with reduced


mobility at Time of Check-in
At time of check-in, carrying Members may be alerted by
the special purpose code (SP) on the passenger ticket
and shall verify that all local provisions required for the
assistance and carriage of the passenger with reduced
mobility have been made available. When it is discovered
at check-in that passengers with reduced mobility have
not met the requirements of this Resolution, Members
shall endeavour to make arrangements to fulfil them
without delaying the flight. When time and circumstances
do not permit this to be done, the passengers may be
permitted to travel if in the opinion of the passenger and
the Member, the passenger is able to adequately care for
himself/herself during the flight.

5.2.2 Action Upon Refusal or Removal of


Passengers with reduced mobility
Whenever a passenger with reduced mobility is denied
transportation at point of origin or at a connecting point,
the Member (or any person delegated by it) taking the
decision to refuse or remove such passenger shall be
responsible for immediately notifying all down line transfer
stations and destination station shown on the passenger's
ticket, and the originating Member if known, stating the
reason for such refusal/removal and full details of any
consequent action taken or to be taken.

30TH EDITION, JUNE 2010

Resolution 700
5.2.3 Availability of Wheelchairs and/or Other
Assistive Devices
5.2.3.1

Wheelchairs

5.2.3.1(a) Members shall endeavour to make available


at all stations, wheelchairs for boarding/disembarking
purposes and within airport facilities, before departure,
during intermediate stops and on arrival. Members shall
endeavour not to restrict the movement of passengers
with reduced mobility within the airport.

5.2.4.2

Seating

Passengers with reduced mobility shall not normally be


restricted to any particular cabin or seating areas. Members shall ensure that passengers with reduced mobility
are not allocated, neither occupy, seats where their
presence could impede the emergency evacuation.
Government or carrier safety regulations concerning seating shall be observed.

5.2.4.3

Briefing

5.2.3.1(b) Passengers travelling with their own folding


wheelchair or assistive device may request it to be carried
in the passenger cabin where storage facilities are
available. Such requests will be handled on a first come
first served basis. Where such facilities do not exist,
the wheelchair or assistive device will be loaded in the
baggage hold where it is easily accessible for timely
return to the Passenger.

Before take off, certain categories of disabled passengers


and their escorts may be individually briefed on safety on
board instructions, emergency procedures, cabin layout
and specialised equipment supplied by the Member. The
responsibility for such special briefing rests with each
carrying Member's cabin crew. Blind passengers may be
briefed verbally, and such briefing may be backed up by
Braille brochures.

5.2.3.1(c) Passengers who intend to check-in their own


wheel-chair shall be given the option of using a station/
airport wheelchair. If the passengers prefer to use their
own wheelchair within the airport, they should be permitted to use it up to the aircraft door.

5.2.5 Loading of Special Equipment required


by passengers with reduced mobility

5.2.3.2

Other Assistive Devices

To board/disembark passengers with physical disabilities


not travelling on stretchers, Members shall endeavour to
have available narrow wheelchair-type devices, without
armrests, that can be moved about in the passenger
cabin. Members shall endeavour to have available
onboard a special wheeled chair capable of carrying
passengers with physical disabilities to enable them to
use lavatory facilities, or as a boarding/disembarkation
vehicle where these are not available.

5.2.3.3

Stretchers

Members shall endeavour to make stretchers and associated equipment, e.g. blankets, pillows, sheets, nursing
materials and privacy curtains, available for passengers
who cannot use the standard airline seat in a sitting or
reclining position for the class of service desired. The
carriage of stretchers applies to Members who transport
stretcher passengers.

5.2.4 Boarding, Seating and Briefing


Passengers with reduced mobility
5.2.4.1

Boarding

The presence of all categories of passengers with


reduced mobility, their escorts and any special arrangements made for them while on board, shall always be
referred to the pilot in command/senior cabin crew member. Passengers with reduced mobility and their escorts
shall normally be offered pre-boarding facilities. If passengers for any reason have to be offloaded, the highest
possible priority for transportation should be given to
passengers with reduced mobility, and to their escorts.

30TH EDITION, JUNE 2010

Special equipment required by passengers with reduced


mobility in connection with their trip, if not carried in the
passenger cabin, shall be loaded in the baggage holds
where it is easily accessible for timely return to the
passenger. Any such item must be properly identified and
tagged, must always travel with the passenger, and shall
be loaded in such a way as to be readily and immediately
available at transfer and destination points (see also
Resolution 745b).
In addition to the AIRIMP codes and definitions of
wheelchair passengers (WCHR, WCHS and WCHC) the
following AIRIMP wheelchair equipment codes and definitions shall be used:
WCBD (Dry cell battery) to be transported by a
passenger
which
may
require
advance
notification/preparation/(dis)assembly. Weight and
dimensions may be specified. Wheelchair and battery
must be claimed and rechecked at each interline
transfer point.
WCBW (Wet cell battery) to be transported by a
passenger
which
may
require
advance
notification/preparation/(dis)assembly. Weight and
dimensions may be specified. Wheelchair and battery
must be claimed and rechecked at each interline
transfer point.
WCMP (Manual power) to be transported by a
passenger. Weight and dimensions may be specified.
It is recommended that when loading wheelchairs in
aircraft holds or containers, Members utilise stowage
receptacles such as polyethylene bags or cardboard
cartons. This will help to prevent loss of detachable parts
or damage to the wheelchair or other baggage loaded
with it.

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Passenger Services Conference Resolutions Manual


5.2.6

Transit stations

5.2.10

Handling Information

Passengers with reduced mobility requiring special assistance or protection from disturbance, and their escorts,
shall normally be permitted to stay on board during transit
stops, subject to the observance of applicable safety
rules.

When transmitting handling information in the Information


Sheet for passengers requiring special assistance other
than in normal reservations messages, use the Reference
Codes on the form. Answer all items, including those not
applicable.

5.2.7 Disembarkation at Point of Transfer or


Destination

Example:
CPHKPSK
.FRAKPLH 070900
A PSGR WUERDEMANN/AG/MR
B LH243Y/07NOV/FRA CPH HK SK157Y/07NOV/
CPH OSL HK
C PARAPLEGIC
D NIL
E NIL
F WCHC NEEDS CHAIR ON ARVL OSL
G NIL
H NIL
K NIL
L NIL

Where requested, the Members shall make arrangements


for assisting passengers with reduced mobility in matters
relating to inbound governmental clearance and baggage
delivery. Wheelchairs and other assistive devices
checked in shall, within the shortest possible time, be
delivered as close as possible to the door of the aircraft.
However, the passenger may, at his option, use a
station/airport wheelchair.

5.2.8

Downline Notice

The Member checking in the passenger with reduced


mobility (or any person delegated by such Member) shall
be responsible for advising its ground staff at transit
stations and at the airport of disembarkation about the
presence of passengers with reduced mobility and the
location of wheelchairs and assistive devices on board
and about the need to arrange for special assistance.

5.2.9 Responsibility of Members at Transfer


Points
5.2.9.1 when an interline connection is involved, the
Delivering Member will have completed its responsibility
for handling/assisting the passenger with reduced mobility
when such passenger has been transferred to and
accepted by the Receiving Member;

Section 6 Other Aspects


In the handling of passengers with reduced mobility, it is
recommended that Members also be guided by the
provisions of the following Recommended Practices:
1700a, 1700b, 1700c, 1700d and 1700e.

5.2.9.2 in the event of the Receiving Member being


unable to provide any previously confirmed services, such
Member shall make whatever arrangements are necessary for the care and welfare of the passenger;
5.2.9.3 in the event of a schedule irregularity causing
the delivering Member's flight to miss the connection of
the receiving Member, it shall be the responsibility of the
delivering Member to make whatever arrangements are
necessary for the care and welfare of the passenger;
5.2.9.4 in the event of a schedule irregularity causing
the receiving Member's flight either to be cancelled or not
to operate on schedule, the original receiving Member
shall be responsible to make whatever arrangements are
necessary for the care and welfare of the passenger.

20

30TH EDITION, JUNE 2010

Resolution 700 Attachment A


RESOLUTION 700
Attachment A

30TH EDITION, JUNE 2010

21

Passenger Services Conference Resolutions Manual


RESOLUTION 700
Attachment B Part 1

22

30TH EDITION, JUNE 2010

Resolution 700 Attachment B


Attachment B Part 2

30TH EDITION, JUNE 2010

23

Passenger Services Conference Resolutions Manual


RESOLUTION 700
Attachment C

Honouring instructions. The data contained in the shaded fields MUST always be transmitted with
any reservation request. Journeys requested but not authorized by this Card require completion of
the Information Sheet for Passengers Requiring Special Assistance.

FREMEC Number:
(Airline's Code
Number)

Issued by:
(Serial
Number)

Valid until:
(Airline's Medical
Dept's Telex Code)

(day/month/year)

The holder of this Card.


(Surname)

(Initial)

(Title)

(Sex)

(Permanent Address)

(Age)

(Phone)

has the following permanent/chronic incapacitation

SIZE:

Minimum 85 125 mm (3.35 4.92 inches)


Maximum 95 145 mm (3.75 5.91 inches)

FREQUENT TRAVELLER'S MEDICAL CARD (FREMEC)

plasticised card front and back foldable (optional), or


in multilingual booklet form (optional).

The holder is authorised by the Medical Department issuing this Card, to travel by air within the validity of this
Card, subject to: (a) the Conditions stated on the reverse, (b) no worsening of the Holder's present health conditions,
and (c) full observance of all carrier rules, regulations and instructions, and with the following LIMITATIONS:

(Code, if any
example: WCHC, etc.)

(Insert limitations, including any permanent dietary requirements)

(2)
CONDITIONS OF ISSUE

1.

Cardholders are required to REPORT ALL CHANGES in their present handicap or incapacitation,
and/or the deterioration in their physical or medical condition, to the airline representative or
agent with whom they are in contact.

2.

Subject to all terms and conditions stated on this Card, the authorisation for air travel is valid
only up to the date stated on the front.

3.

This Card is not transferable and must be produced, together with proof of the cardholder's
identity, on every occasion whenever airline reservations are made for the cardholder, at time
of ticket issuance, and when so requested by the airlines or their agents or representatives.

4.

Cardholders are reminded that arrangements for travel should be made as much in advance
as possible. They should also allow sufficient time for check-in formalities.

Passenger's Signature

FORMAT:

Date and Place of Issue

(Legal guardian or Passenger's witness may sign


if passenger is physically unable to do so).

24

30TH EDITION, JUNE 2010

Resolution 701
RESOLUTION 701
INADMISSIBLE PASSENGERS AND
DEPORTEES
PSC(16)701

Expiry: Indefinite
Type: B

RESOLVED that:
1.

As used herein, the term:

1.1 INADMISSIBLE PASSENGER (INAD) means a


passenger who is refused admission to a country by
authorities of such country, or who is refused onward
carriage by a Member or government authority at a point
of transfer, e.g. due to lack of a visa, expired passport,
etc.;
1.2 DEPORTEE means a person who had legally been
admitted to a country by its authorities or who had
entered a country illegally, and who at some later time is
formally ordered by the authorities to be removed from
that country;
1.3 INBOUND CARRIER means the carrier on whose
flight an inadmissible passenger has arrived in the
country where he/she is refused admission or onward
carriage;
1.4 PARTICIPATING IN INBOUND CARRIAGE means
all carriers (including the inbound carrier) involved in an
inadmissible passenger's continuous through journey
from last point of stopover or point of origin, as the case
may be, to the place at which admission to a country or
onward carriage is refused to the passenger;
1.5 OUTBOUND CARRIER means the carrier on
whose flight the passenger is carried from the place at
which admission or onward carriage is refused to him
(inadmissible passenger) or from which removal is ordered by the authorities (deportee);
1.6 PARTICIPATING IN OUTBOUND CARRIAGE
means all carriers (including the outbound carrier)
involved in an inadmissible passenger's or deportee's
outbound carriage to this destination.

2.

INADMISSIBLE PASSENGERS

2.1 When an inadmissible passenger holds a ticket


covering the routing of the outbound carriage, on which
there are restrictions such as minimum stay, fare validity,
travel together, etc., such restrictions may be waived
and the ticket may be used for immediate outbound
carriage. An annotation Restrictions waived due INAD
shall be made in the Restrictions/Endorsements box of
all remaining flight coupons and the passenger coupon.
2.1.1 Notwithstanding any restrictions in the ticket, no
endorsement requirement shall apply.
2.2 When an
ticket covering
shall ticket the
carriage to his

inadmissible passenger does not hold a


outbound carriage, the inbound carrier
inadmissible passenger for the outbound
last point of stopover. If the passenger

30TH EDITION, JUNE 2010

would not be admissible at the last point of stopover, he


shall be reticketed to his point of origin; provided that
where the authorities refusing permission have specified
a destination other than the inadmissible passenger's last
point of stopover or point of origin, or where a different
routing is deemed more appropriate, the inbound carrier
shall ticket the passenger accordingly. The special purpose code INAD (inadmissible passenger) shall be
entered after the passenger's name.
2.3 Notwithstanding any other Resolution, the fare for a
ticket issued in accordance with 2.2 and 2.7 shall be the
fare that would have been charged if the ticket for the
complete inbound and outbound journey had been purchased prior to commencement of the inbound journey.
Any unused flight coupons of the passenger's original
ticket shall be withdrawn by the inbound carrier and their
value applied in full or partial payment of the new ticket.
2.4 The inbound carrier shall be responsible for the
collection from the inadmissible passenger of the amount
of fare or a difference in fare for the ticket issued for the
outbound carriage in accordance with 2.2, 2.3 and 2.7.
2.5 The inbound carrier shall endeavour to obtain confirmed reservations for the inadmissible passenger's outbound carriage, using to the extent possible and reasonable the services of the Members having participated
in inbound carriage.
2.6 Except as may be contrary to applicable law or
government regulations:
2.6.1 the inadmissible passenger shall be responsible
for any expenses for food, hotel accommodation and
ground transportation incurred by or for him/her at the
place where he/she is refused admission or refused
onward carriage, until time of commencement of
outbound carriage;
provided that, where such expenses when incurred by
carriers cannot be collected from the inadmissible passenger, they may be absorbed by these carriers or, if in
excess of US$25 (or equivalent), prorated among all
carriers participating in the inbound carriage in proportion
of their participation therein;
2.6.2 any additional charges (such as fees for guarding,
etc.) shall likewise be subject to 2.6.1.
2.7 Where the inbound carrier is unable to issue the
ticket for the return journey, any Member may issue the
ticket and the inbound carrier shall be responsible for
the full transportation charges. The ticketing Member shall
immediately inform the inbound carrier of the action
taken.
2.8 If the inbound carrier is unable, whether because of
law, government regulations or inability of the passenger
to pay, to collect the required fare from the inadmissible
passenger, that carrier shall prorate the outstanding
amount of fare amongst all carriers having participated in
inbound carriage in proportion to their participation in
inbound carriage, and in accordance with procedures
provided in the IATA Revenue Accounting Manual; all
carriers participating in the outbound carriage, which have
not participated in the inbound carriage, shall receive their

25

Passenger Services Conference Resolutions Manual


full transportation charges from the outbound ticket in
accordance with normal interline revenue accounting
procedures.

3.

DEPORTEES

3.1 Except as may be contrary to applicable law or


government regulations, the authorities of the country
ordering the removal of a deportee from the country shall
be responsible for providing a ticket for the deportee's
outbound carriage at the applicable fare.
3.2 The carrier issuing the ticket for the outbound
carriage shall enter the special purpose code DEPA
(accompanied deportee) or DEPU (unaccompanied
deportee) after the passenger's name.
3.3 Carriers should have the right of being informed of
the reason(s) for deportation, with due regard to their
responsibility and obligation for the safety and security of
their passengers, and be entitled:
3.3.1 to insist on the deportee to be accompanied by a
representative of the deporting country, with a ticket at
the applicable fare being provided for such representative
by the deporting authorities; or
3.3.2 not to accept the deportee for carriage on their
service(s).
3.4 No Member is obliged to assume responsibility for a
deportee to reach the destination specified by the
deporting authorities.

RESOLUTION 705
PASSENGER EXPERIENCE
MANAGEMENT GROUP
PSC(31)705

Expiry: Indefinite
Type: B

RESOLVED that:

1. ESTABLISHMENT OF PASSENGER
EXPERIENCE MANAGEMENT GROUP
A Passenger Experience Management Group hereinafter
referred to as the Management Group is established for
managing the development of Passenger Experience
processes and standards as published separately from
RP1701/ATA30.301
The Management Group shall report to the Joint ATA/
IATA Passenger Services Conference (JPSC) and shall
consist of up to fifteen (15) members appointed by the
JPSC. The Management Group shall include representatives from governments, airports and vendors to reflect
the multi-stakeholder nature of the passenger process.
The JPSC will ensure that the membership is so constituted that adequate expertise is maintained.

2. FUNCTIONS OF THE MANAGEMENT


GROUP

3.5 The outbound carrier shall endeavour to obtain


confirmed reservations to the deportee's destination. If
interline carriage is involved, the connecting carriers'
reservations offices shall be alerted by use of the AIRIMP
code(s) DEPA or DEPU as applicable in the reservations message(s) in accordance with current interline
reservations procedures.

The main functions of the Management Group are:

After departure of the outbound flight, the outbound


carrier shall immediately notify its destination station of:
the name of the deportee followed by DEPA or
DEPU as applicable;
the complete routing, airline(s) and flight number(s);
whether escorted or not;
optionally, if known, the destination station shall
inform the connecting carrier.

2.2 to manage the development of processes and standards;

GOVERNMENT RESERVATIONS
AUSTRALIA
Paragraph 3.2 of this Resolution is subordinate to and may be
overruled by the applicable law or regulation of the Australian
Government.

2.1 to review and approve proposed additions, changes


and deletions to the Passenger Experience Standards
(hereinafter referred to as the Passenger Experience
Standards) as well as any future products and/or Passenger Experience applications;

2.3 to submit an annual report of its activities to the


JPSC meeting;
2.4 to liaise closely with other ATA and IATA Committees impacting on Passenger Experience Standards.

3. MEETINGS OF THE MANAGEMENT


GROUP
3.1 The Management Group shall meet as required but
no less than once per year. A quorum shall consist of not
less than one-third of the Management Group members.
A Secretary shall be appointed by the IATA Global Head
of Passenger and ATA Managing Director, Passenger
Services.
3.2 The Management Group shall elect its own Chairperson and Vice-Chairperson from IATA and ATA member airlines.

26

30TH EDITION, JUNE 2010

Resolution 705
3.3 Any IATA or ATA Member who is not a member of
the Management Group may attend Management Group
meetings and may vote on any issue except the nomination of officers.
3.4 Decisions of the Management Group shall be by an
80% positive vote of the IATA and ATA Members present
at the meeting and entitled to vote. Abstentions do not
count in the voting.
3.5 The Management Group shall determine its own
working procedures and may establish sub-groups as it
determines necessary.

4.

AMENDMENT PROCEDURES

4.1 Proposals to amend the Passenger Experience


Standards may be submitted by the Passenger Experience sub-groups, any ATA or IATA Member, any members of the Airports Council International (ACI) or members of the IATA Partnership Programme.

5. PASSENGER EXPERIENCE
MANUAL
5.1 The Passenger Experience Manual shall contain:
An end-to-end Passenger Process
A Passenger Process Toolbox covering the
end-to-end process
Recommended Practices
Technical Specifications
Implementation Guides
Templates for Service Level Agreements.
5.2 A new edition of the Passenger Experience Manual
shall be issued as and when determined by the Management Group and in consultation with the Secretariat.
5.3 It is to be noted that Passenger Experience Standards are recommended industry procedures governed
by IATA RP1701/ATA 30.301

4.2 The Management Group shall consider all such


proposals and shall act upon them as follows:
4.2.1 Adopt the proposal if accepted by 80% of the IATA
and ATA Members entitled to vote on such proposals;
4.2.2

Reject the proposal;

4.2.3 Refer the proposal to the next Management Group


meeting for further review;
4.2.4 If the proposal is in conflict with existing industry
standards, refer the proposal to the next meeting of the
JPSC for further review and resolution.
4.3 All amendments agreed by the Management Group
shall be circulated to all IATA and ATA Members within
thirty (30) days of the Management Group meeting.
4.4 In determination of its working procedures, the
Management Group may utilize a Mail Vote Procedure to
progress proposals to amend Passenger Experience
Standards between Management Group meetings. Utilization of the Mail Vote Procedure is limited to amendments
of an urgent nature and which are requested by or
supported by five (5) or more Management Group members. Adoption of proposals using the Mail Vote Procedure will follow the above amendment procedures.
4.5 Amendments endorsed by the Management Group
shall be forwarded to the JPSC for final adoption.

30TH EDITION, JUNE 2010

27

Passenger Services Conference Resolutions Manual


RESOLUTION 709

RESOLUTION 708
USE OF STANDARD OPERATIONAL
MESSAGES

BAGGAGE TRANSFER MESSAGE


(BTM)
PSC(22)709

PSC(MV78)708

Expiry: Indefinite
Type: B

RESOLVED that, when Members transmit the operational


messages specified in the Recommended Practices listed
below to other airlines or handling agents for use by such
airlines or handling agents, such messages shall follow
the formats and specifications outlined in those
Recommended Practices.

Expiry: Indefinite
Type: B

RESOLVED that, effective 1 January 2002 for the carriage of interline baggage, Members use and transmit the
Baggage Transfer Message (BTM) as defined in Recommended Practice 1745/ATA 30.45 (Section 3).

1708

Passenger Name List Message (PNL)/


Additions and Deletions List Message
(ADL)
1709 Request List Message (RQL)
1711 Seats Protected Message (SPM)
1712 Seats Occupied Message (SOM)
1713 Seats Available List Message (SAL)
1714 Industry Discount Message
1715 Passenger Service Message (PSM)
1716 Passenger Information List (PIL)
1717 Teletype Passenger Manifest (TPM)
1718 Passenger Transfer Message (PTM)
1719 Passenger Final Sales (Post-Departure
Reconciliation) Message (PFS)
1719a Frequent Traveller List (FTL) Message
1719b Passenger Reconcile List Message (PRL)
1719c Electronic Ticket List (ETL) Message
1745 Baggage Service Messages.

28

30TH EDITION, JUNE 2010

Resolution 720
Flight Coupon 1, 2, 3 or 4,
Passenger Coupon.

RESOLUTION 720
PASSENGER TICKET AND BAGGAGE
CHECK TECHNICAL
SPECIFICATIONS
PSC(29)720

Expiry: Indefinite
Type: B

RESOLVED that:
1. For interline carriage, Members shall use the form of
Passenger Ticket and Baggage Check, hereinafter
described and referred to as the Ticket. The ticket shall
be issued in accordance with Resolution 720a.

5.2 The front of each coupon shall be identified in the


appropriate box, by name. Coupons shall have the
following background colours:
Audit Coupon green;
Universal Charge Form white;
Agent Coupon pink;
Tax/Fee/Charge Coupon blue;
One to Four Flight Coupon(s) predominantly
buff/beige;
Passenger Coupon white.

6.
2.

COVER (optional)

The front and back covers are optional. The outside front
cover, if any, shall bear the descriptive title Passenger
Ticket and Baggage Check, the words Issued By
followed by the name and address of the Member, the
words Member of International Air Transport Association, and, if applicable, and Air Transport Association of
America.

3.

TICKET NOTICES

The Conditions of Contract and Other Important Notices


as set forth in Resolution 724 shall be contained in the
ticket. Optionally, they may be included as part of the
ticket set which is given to the passenger, in which
case the ticket set shall incorporate the title Passenger
Ticket and Baggage Check, and the wording as shown in
Attachment E shall be contained in the ticket.

4.

ADDITIONAL INCLUSIONS

Other notices, translations, and name and address baggage identification labels, if included in the ticket shall not
detract attention from the Warsaw Convention/Montreal
Convention Notice and the Notice of Contract Terms
Incorporated by Reference.

5.

COUPON LAYOUT

DOCUMENT NUMBER

6.1 The ticket shall bear an OCR readable Document


Number
in
accordance
with
Recommended
Practice 1720a.
6.2 The ticket shall also have the Document Number
in bar code in accordance with the standard specifications
contained
in
Recommended
Practice
1720a,
Attachment F.

7.

SECURITY FEATURES

The provisions for document security contained in Resolution 730 shall apply.

8.

TECHNICAL SPECIFICATIONS

The technical specifications (paper, carbon, etc.) shall be


in accordance with Resolution 720b.

9.

OPTIONAL FEATURES

Notwithstanding
optional.

9.1

anything

herein,

the

following

are

Fare Calculation Extension Sticker

Use of a fare calculation extension sticker to be produced


as follows:

5.1 The layout of the coupons shall be as set forth in


Attachments A through F respectively. Additionally:

9.1.1 in a set which provides a separate sticker for each


coupon;

5.1.1 on coupons other than flight coupons, the words


Not Good for Passage shall be printed instead of the
words Good for Passage Between Points Outlined by
Heavy Rule;

9.1.2 the paper, colours and carbonising shall be similar


to the ticket;

5.1.2 the ticket shall contain the following coupons:


Audit Coupon or Audit Coupon/Universal Charge
Form,
Universal Charge Form (optional),
Agent Coupon (optional),
Tax/Fee/Charge Coupon 1 or 2 (optional),

30TH EDITION, JUNE 2010

9.1.3 the size and layout shall match the Fare Calculation area of the ticket, and is shown in Attachment D;
9.1.4 the set shall have a pressure sensitive adhesive
backing along the top edge outside the writing area.

29

Passenger Services Conference Resolutions Manual


9.2

Variations to Coupon Layout

10.

MODIFICATIONS TO THE TICKET

9.2.1 Variation of the relative and absolute size of the


boxes, but not their location, provided that the Date and
Place of Issue box shall not be less than 3.5 cm
(1 3/8 in) wide by 2.8 cm (1 1/8 in) high.

Notwithstanding any provisions of this Resolution, Members may obtain authority to use modifications to the
ticket not provided in this Resolution, in accordance with
the following:

9.2.2 Location of headings in the boxes, including print


type, size and translations.

10.1 the Member shall submit to the IATA's Global


Head, Passenger, a copy of the layout and procedures
governing the use of such modified ticket, who will
circulate copies to Members;

9.2.3 Inclusion of a Date of Issue box on tickets to be


validated by imprinters with date wheels. When such box
is included, the measurements and location shall be as
illustrated in Attachment C.
9.2.4 Use of shading/outlining in boxes in order to assist
identifying data of carriage for each flight coupon.
9.2.5 Non-carbonising of the back of the Endorsements/Restrictions box(es). In such case, omit the word
(carbon).
9.2.6 Omission of Origin/Destination, Conjunction
Tickets, and/or Fare Calculation boxes on tickets to
cover itineraries which do not require entries in these
boxes.
9.2.7 Inclusion of a Resell notice on each coupon in
the Date and Place of Issue box along the right hand
edge, reading vertically, the wording as follows:
This ticket is not valid and will not be accepted for
carriage unless purchased from (airline name) or its
authorised travel agent.
9.2.8 Inclusion of a Remittance Area in place of the
Bar Code area on the audit and agent coupons only,
optionally on the second line of the Form of Payment
box.
9.2.9 The box entitled Airline Data may be entitled
Booking Reference.
9.2.10 Members may optionally use the format as
shown in Attachment F, provided such Member's name is
pre-printed in the Issued By box, and the numeric Airline
Code is pre-printed in the scan-band area of each
coupon.

9.3 Combination Audit Coupon/


Universal Charge Form
Inclusion of a Universal Charge Form as shown in
Attachment B. Colour shall be white with inch wide
green stripe across the top of the coupon. When used,
this form may replace the Audit Coupon and may be
placed after the passenger coupon.

30

10.2 Members shall have sixty (60) days from the date
of such circulation to protest adoption. If such protest is
received, the requested modification shall not be permitted. If no such protest is received, acceptance is mandatory unless a Member gives sixty (60) days notice to the
IATA's Global Head, Passenger of its decision not to
accept the modified ticket;
10.3 any Member may issue such modified ticket and
shall notify the IATA's Global Head, Passenger, of their
intention.

GOVERNMENT RESERVATIONS
AFGHANISTAN
Notwithstanding the provisions of IATA Resolution 720
(previously 270), Ariana Afghan Airlines is hereby directed to
continue to use the present form of tickets until such time as this
stock is completely exhausted. (15.5.75)

ALGERIA
Notwithstanding the provisions of Resolution 720 (previously
270), Air Algerie will continue to use their current ticket stock until
such time as this stock is depleted. (7.4.75)

BULGARIA
Notwithstanding the provisions of Resolutions 720, 725 and 742,
Balkan Bulgarian Airlines is directed to continue to use the old
type Passenger Ticket and Baggage Check, MCO, and Excess
Baggage Ticket until complete depletion of its stock.

ETHIOPIA
Notwithstanding the provisions of Resolution 720 (previously
270), Ethiopian Airlines will continue to use their current ticket
stock until such time as this stock is depleted. (29.4.75)

ITALY
Notwithstanding the provisions of Paragraph 7 of Resolution 207(PTPC)270 (now 720), Alitalia is authorised to use the
old type of Passenger Ticket and Baggage Check until complete
depletion of its stock. (1.7.75)

30TH EDITION, JUNE 2010

Resolution 720
LIBYAN ARAB JAMAHIRIYA
Consequent to various Government Directives/Reservations
issued on Resolution 720 (previously 270), Libyan Arab Airlines
will also continue to use the present stock of tickets until it is
depleted to save additional costs. This notice is in accordance
with the Libyan Government Reservation on Resolution 001.
(4.6.75)

MALAWI
Air Malawi is authorised to continue to use their current ticket
stock until such time this stock is depleted.

PAKISTAN
Notwithstanding the provisions of Resolution 720 (previously
270), PIA is hereby directed to continue to use the current ticket
stock until this stock is fully depleted. (7.4.75)

ZAMBIA
Zambia Airways Corporation is directed to continue to use the
present stock of tickets until the existing stock will have been
consumed. (15.1.76)

30TH EDITION, JUNE 2010

31

Passenger Services Conference Resolutions Manual


RESOLUTION 720
Attachment A
STANDARD TICKET 2 COUPON

STANDARD TICKET 4 COUPON

Optional Resell notice on the above Flight Coupon. To be placed along the right hand edge of the coupon, reading
vertically:
THIS TICKET IS NOT VALID AND WILL NOT BE ACCEPTED FOR CARRIAGE UNLESS PURCHASED FROM
(airline name) OR ITS AUTHORISED TRAVEL AGENT
Note:

32

For scan band specifications refer to Recommended Practice 1720a.

30TH EDITION, JUNE 2010

Resolution 720 Attachment B


RESOLUTION 720
Attachment B
CREDIT CARD TICKET 2 COUPON
COMBINATION AUDIT COUPON/CHARGE FORM

FLIGHT COUPON 2

Optional Resell notice on the above Flight Coupon. To be placed along the right hand edge of the coupon, reading
vertically:
THIS TICKET IS NOT VALID AND WILL NOT BE ACCEPTED FOR CARRIAGE UNLESS PURCHASED FROM
(airline name) OR ITS AUTHORISED TRAVEL AGENT
Note:

For scan band specifications refer to Recommended Practice 1720a.

30TH EDITION, JUNE 2010

33

Passenger Services Conference Resolutions Manual


CHARGE FORM

34

30TH EDITION, JUNE 2010

Resolution 720 Attachment B


CREDIT CARD TICKET 4 COUPON
COMBINATION AUDIT COUPON/CHARGE FORM

FLIGHT COUPON 4

Optional Resell notice on the above Flight Coupon. To be placed along the right hand edge of the coupon, reading
vertically:
THIS TICKET IS NOT VALID AND WILL NOT BE ACCEPTED FOR CARRIAGE UNLESS PURCHASED FROM
(airline name) OR ITS AUTHORISED TRAVEL AGENT
Note:

For scan band specifications refer to Recommended Practice 1720a.

30TH EDITION, JUNE 2010

35

Passenger Services Conference Resolutions Manual


CHARGE FORM

Optional Resell notice on the above Flight Coupon. To be placed along the right hand edge of the coupon, reading
vertically:
THIS TICKET IS NOT VALID AND WILL NOT BE ACCEPTED FOR CARRIAGE UNLESS PURCHASED FROM
(airline name) OR ITS AUTHORISED TRAVEL AGENT
Note:

36

For scan band specifications refer to Recommended Practice 1720a.

30TH EDITION, JUNE 2010

Resolution 720 Attachment C


RESOLUTION 720
Attachment C
DATE OF ISSUE BOX SPECIFICATIONS FOR TICKETS TO BE VALIDATED
BY IMPRINTERS WITH DATE WHEELS

30TH EDITION, JUNE 2010

37

Passenger Services Conference Resolutions Manual


RESOLUTION 720
Attachment D
FARE CALCULATION EXTENSION STICKER
When the routing of an itinerary or the Fare Calculation is too long or complicated to be shown completely on a ticket, the
Fare Calculation Extension Sticker shown below shall be used.

38

30TH EDITION, JUNE 2010

Resolution 720 Attachment E


RESOLUTION 720
Attachment E
NOTICE TO BE CONTAINED IN THE TICKET IF THE LEGAL NOTICES (AS REFERRED TO IN PARAGRAPH 3 OF
THIS RESOLUTION) ARE NOT CONTAINED IN BUT PROVIDED WITH THE TICKET:

AIR TRANSPORTATION
Passengers on a journey involving an ultimate destination or a stop in a country other than the country of departure are
advised that international treaties known as the Montreal Convention, or its predecessor, the Warsaw Convention,
including its amendments (the Warsaw Convention System), may apply to the entire journey, including any portion
thereof within a country. For such passengers, the applicable treaty, including special contracts of carriage embodied in
any applicable tariffs, governs and may limit the liability of the carrier. CHECK WITH YOUR CARRIER FOR MORE
INFORMATION.
With this ticket you will receive a set of notices which forms part of the ticket and contains the Conditions of Contract
and Other Important Notices. Please make sure that you have received these notices, and if not, contact the issuing
airline or travel agent to obtain copies prior to the commencement of your trip.

NON-AIR TRANSPORTATION AND/OR SERVICES


Where this ticket is issued for transportation or services other than air travel, specific terms and conditions may apply.
These terms and conditions may be included in the ticket set or may be obtained from the issuing company or agent.

30TH EDITION, JUNE 2010

39

Passenger Services Conference Resolutions Manual


RESOLUTION 720
Attachment F
ALTERNATIVE LAYOUT FOR CARRIER TICKETS
NOT FOR USE BY TRAVEL AGENTS
AUDIT COUPON

Note:

For scan band specifications, refer to Recommended Practice 1720a.

FLIGHT COUPON 4

Note:

40

For scan band specifications, refer to Recommended Practice 1720a.

30TH EDITION, JUNE 2010

Resolution 720 Attachment F


CARBON PATTERN FOR PAGE PRECEDING AUDIT COUPON
AND ALL COUPONS EXCEPT THE AUDIT COUPON

CARBON PATTERN FOR AUDIT COUPON

30TH EDITION, JUNE 2010

41

Passenger Services Conference Resolutions Manual


COUPON MEASUREMENTS

Note:

All measurements in centimetres.

OPTION FOR AUDIT AND AGENT COUPONS WITH GOTHIC FORM CODE AND
SERIAL NUMBER IN UPPER RIGHT CORNER

42

30TH EDITION, JUNE 2010

Resolution 720 Attachment F


OPTION FOR CREDIT CARD CHARGE FORM MANUAL TICKET

OPTION FOR FORM OF PAYMENT AREA ON THE AUDIT, AGENT


AND CREDIT CARD CHARGE FORM

30TH EDITION, JUNE 2010

43

Passenger Services Conference Resolutions Manual


1.11 Three-letter city/airport codes shall be those published in the IATA Airline Coding Directory.

RESOLUTION 720a
PASSENGER TICKET AND BAGGAGE
CHECK ISSUANCE AND
HONOURING PROCEDURES
PSC(31)720a

Expiry: Indefinite
Type: B

RESOLVED that, for interline carriage, Members shall


apply the following procedures when issuing and
honouring tickets except as otherwise provided by the
governing resolution of a specific ticket document:

1.

GENERAL REQUIREMENTS

1.2 A separate flight coupon shall be provided for each


part of the journey between places of origin and destination entailing a change of carrier, flight or class, or a
stopover.
1.3 Entries shall be made in block letters.
1.4 The audit coupon, agent and tax/fee/charge coupon(s), if any, and any VOID coupons shall be detached
before delivering the ticket.
1.5 The issuing office will deliver the ticket to the
passenger or the passenger's representative with all the
flight coupons intact (except VOID or surface coupons).
Failure to comply with this will result in the issuing office
being responsible for any fare difference from the actual
origin of travel.
1.6 Flight coupons shall be honoured only in sequence
as shown on the passenger coupon(s) and such flight
coupon(s) shall not be accepted for carriage, exchange or
refund, and are not valid, unless accompanied by the
passenger coupon:
1.6.1 in the case of refund the passenger coupon and
all unused flight coupons must be surrendered; or
1.6.2 in the case of refund the passenger coupon and
all unused flight coupons must be endorsed Refunded.
ticket

shall

be

issued

1.13 Alterations to entries are not permitted at any time,


except as authorised by Resolution 727.
1.14 A ticket is not valid for transportation unless it has
been properly validated.
1.15 Where the Validating Carrier has elected to impose
additional fees and charges (e.g. OA, OB, OC etc.,) such
charges shall not be collected on paper tickets.

2.

1.1 Tickets issued initially in conjunction shall be of the


same form code and shall be completed in numeric
sequence.

1.7 A separate
passenger.

1.12 Airline designators shall be those published in the


IATA Airline Coding Directory.

for

each

1.8 When entering dates, the date shall be composed of


two numerics for day, followed by the first three letters of
month, and (unless otherwise specified) two numerics for
year, e.g. 05APR09.
1.9 Currency codes entered on tickets shall be those
published in the IATA Ticketing Handbook.

NAME OF PASSENGER BOX

2.1 Enter the passenger's surname (family name) followed by an oblique the given (first) name, and optionally
the title. When the given (first) name is not available or
there is insufficient space on the ticket, the given (first)
name may be replaced by the initials. When hyphenated
surname or double surname is involved, omit the hyphen
or optionally omit the space, e.g. BRYCE-BUCHANAN or
BRYCE BUCHANAN as BRYCEBUCHANAN.
2.2 Enter appropriate Special Purpose Code, when
applicable, as provided for in Resolution 728, following
the passenger's name.
2.3 To discourage fraudulent use of tickets issued at
children's and infant's discounts/fares, the passenger
name shall be followed by:
2.3.1 the code INF or the word INFANT on tickets
issued at infant's discounts/fares;
2.3.2 the code CHD or the word CHILD, optionally
followed by age, e.g. CHD08, on tickets issued at
children's discounts/fares.
2.3.3 Ticketing of passengers with single letter family
names shall be accomplished in accordance with the
reservations procedures established in AIRIMP 2.6.10
which states, to accommodate systems that cannot
process single letter family names either:
2.3.3.1 double the single letter family name as the family
name. For example, Miss Y will be represented as
YY/MOANMISS, or
2.3.3.2 combine the single letter family name with the
first given name of that passenger as the family name.
For example, Miss Moan Y will be represented as
YMOAN/MISS and Miss Tuyetmai Van A will be represented as ATUYETMAIVAN/MISS. Multiple members of a
single letter family name are to be represented by
individual name elements. For example John and Sally U
would be represented as UJOHN/MR and USALLY/MRS.

1.10 Country codes used to identify taxing countries,


shall be those established by the International Organization for Standardization (ISO), and published in the IATA
Ticketing Handbook.

44

30TH EDITION, JUNE 2010

Resolution 720a
3.

GOOD FOR PASSAGE BOXES

7.

3.1 Enter in sequence the place of origin, the en route


places, if any, at which the passenger will change carrier,
flight or class, or will stopover, and the place of
destination.
3.2 When more than one ticket is issued to cover the
journey, repeat the place shown in the last box of the
preceding ticket in the first box of the next ticket.
3.3 When a city is served by two or more airports, the
city name shall be followed whenever possible by the
airport name or code. However:
3.3.1 when the itinerary involves arrival at one airport
and departure from another airport in the same city,
either:
3.3.1.1 enter city name, followed by airport names or
codes in the same box in order of use, separated by an
oblique, e.g. Paris Orly/Charles de Gaulle or Paris
ORY/CDG, or
3.3.1.2 enter city name, followed by airport names or
codes in consecutive boxes in order of use, marking
intermediate coupon VOID in the Reservations boxes
when it is not to be used as a voucher for ground
transportation.
3.4 When more than one terminal exists at the same
airport, the terminal name or indicator may be entered
following the airport name or code.
3.5 If the ticket(s) include(s) more coupons than
required, enter VOID in the unused boxes.
3.6 Enter appropriate Special Purpose Codes, when
applicable, as provided in Resolution 728, preceding the
place name.
3.7 When a city has the identical name of another city in
another state or country, the city name shall be followed
by the airport name or code.

4.

FARE BASIS BOX

Enter appropriate
Resolution 728.

5.

designator(s)

as

provided

in

TOUR CODE BOX

RESERVATIONS BOXES

7.1 Enter VOID across all boxes when the applicable


flight coupon is not intended to be used.
7.2 Flight/Class enter the flight number followed by
the Reservations Booking Designator as provided in
Resolution 728.
7.3 Date enter day and month only, e.g. 05MAR.
7.4 Time enter in the 24-hour clock or express as
A, P, N, M for am, pm, noon, midnight, e.g.:
0715 or 7.15A
1200 or 12N
1915 or 7.15P
2400 or 12M
7.5 Status enter one of the following designators as
applicable:
OK (space confirmed).
RQ (space requested but not confirmed, or space
waitlisted).
NS (infant not occupying a seat) additionally INF NO
SEAT, INFANT or NO SEAT may be written
across the other reservations boxes.
SA (subject to space being available, whenever fare
or rule prohibits making advance reservation).
In addition:
7.5.1 in the case of open status (space not requested or
refused) enter the word OPEN across the Flight/Class,
Date, Time and Status boxes;
7.5.2 when a passenger holds a reservation but has
requested or is waitlisted on another flight or in a different
class of service, enter the reservation held. In the
Endorsements/Restrictions box of the applicable flight
coupon(s) enter carrier, flight number, class date, and
city/airport codes when other than cities/airports shown in
From/To of requested flight or class, followed by RQ.
Examples:
XX101Y25JUL RQ
or when other than cities shown in From/To
XX101Y25JUL CDGLHR RQ

8.

NOT VALID BEFORE BOX

Enter the applicable tour code as provided in


Resolution 728. Where an incentive ticketing scheme in
IATA Billing and Settlement Plan countries/areas has
been implemented, this box shall be used to identify such
schemes.

When applicable, enter the earliest return date (day and


month) in the appropriate box for each flight coupon. Do
not complete until a confirmed reservation is entered on
the ticket.

6.

Exception: Where tariff rules prohibit voluntary reservation changes, or where such changes are only permissible against additional payment, the date to be entered in
this box shall be the same as the reservation date
entered on the same coupon.

CARRIER BOX

Enter the official airline designator (leave blank if no


specific carrier agreed).

30TH EDITION, JUNE 2010

Any adjustments to the entry shall be accomplished in


accordance with Resolution 727.

45

Passenger Services Conference Resolutions Manual


9.

NOT VALID AFTER BOX

When a ticket has a normal one year validity and is not


issued in conjunction or in exchange for another ticket, no
entry need be made. In all other cases, enter the expiry
date (day and month). Do not complete until a confirmed
reservation is entered on the ticket.
Exception: Where tariff rules prohibit voluntary reservation changes, or where such changes are only permissible against additional payment, the date to be entered in
this box shall be the same as the reservation date
entered on the same coupon.
Any adjustments to the entry shall be accomplished in
accordance with Resolution 727.

10.

ORIGIN/DESTINATION BOX

10.1 When the routing requires the issuance of more


than one ticket issued in conjunction with one another, on
each ticket enter the three letter city code for the original
place of departure covered by the first ticket, followed by
the three letter city code of the final destination covered
by the last ticket.

11.

AIRLINE DATA BOX

Enter data in this box in accordance with carrier's


instructions.

12. FROM/TO, CARRIER, FARE


CALCULATION, FARE COLUMNS
12.1

Fare calculation entries shall be completed when:

12.1.1 tickets are issued in conjunction;


12.1.2 tickets are issued in exchange for all or part of
another ticket(s);
12.1.3 more than one fare component is involved,
including but not limited to surcharges and
differentials;
12.1.4 tickets are reissued for involuntary rerouting at a
higher fare;
12.1.5 any of the special fare construction principles set
forth in Attachment A apply;
12.1.6 any of the following situations apply:
12.1.6.1 sale of the ticket is in the COC of transportation, ticket is issued outside;
12.1.6.2 sale of the ticket is outside COC of transportation, ticket is issued outside;

12.2 When the itinerary includes an open segment,


show the carrier used in the calculation of the fare. If no
specific carrier is used in the calculation of the fare, enter
YY.
12.3 All amounts shall be in the same currency or
Neutral Units of Construction (NUCs).
12.4 In the Fare box at the bottom of the Fare
Calculation column, enter the sum of amounts in the
column. If a ticket entirely covers inclusive tour fares
which must not be shown, or bulk inclusive tour fares,
proceed as per 13.4. If the ticket covers a combination of
a special inclusive tour fare prohibiting entry of a fare
amount with another fare requiring entry of a fare amount,
do not include in the sum the amount(s) identified by the
code IT.
12.5 When there is insufficient space on the ticket for all
entries, a Fare Calculation Extension Sticker set (as
specified in Resolution 720) may be used, and a copy of
the sticker shall be affixed to each coupon of the ticket.
12.6 When any of the fare construction principles shown
in Attachment A apply, make entries as shown therein.
12.7 In the From/To column, draw horizontal line(s) at
the end of the itinerary and between the various entries
relating to different fare calculation principles shown in
Attachment A. If space permits, a separate box shall be
used for such horizontal line(s).
12.8 In the last box at the bottom of the Fare Calculation
column, enter only the IATA rate of exchange used to
convert the total of the NUCs into the local currency of
the COC of transportation, preceded by ROE.

13.

13.1.1 For travel commencing in the countries of the


Economic and Monetary Union (EMU) the Fare box may
show only the ISO currency code of the euro2 , 3.
13.2 The currency code is not required when transportation is entirely within the country of sale, with the
exception that the currency code is required for tickets
issued within the countries of the Economic and Monetary
Union.

46

13.1 Enter the total fare (excluding tax/fee/charge) for


the complete itinerary covered by the ticket or conjunction
tickets. Enter the fare in the currency of the country of
commencement of transportation, unless otherwise provided by applicable currency regulations; precede by the
applicable currency code provided that in Canada, the UK
and the USA Members will endeavour to have amounts
preceded by the applicable currency code, and furthermore provided that:

12.1.6.3 sale of the ticket is outside COC of transportation, ticket is issued inside.

FARE BOX

In the event of a reissuance, the procedures in Attachment B shall


apply.
Applicable during the EMU transition period. When it is advised that an
EU Member State will be converting from a legacy currency to the euro
the Fare box may show either the ISO currency code of the national
currency or the ISO currency code of the euro.
Implementation of these procedures for the transition period will be
advised by IATA Global Head, Passenger.

30TH EDITION, JUNE 2010

Resolution 720a
13.3 If the ticket is for a bulk inclusive tour fare, enter
BT instead of the fare.
13.4 If the ticket is for an inclusive tour fare which is not
directly available to the public, enter IT instead of the fare,
unless the applicable fares Resolution requires the fare to
be shown. However, on the audit, agent and tax coupon(s), if any, the applicable IT fare shall always be
entered.
13.5 If for the carriage of a group of passengers
travelling at a discounted fare, the applicable regulation
permits a group below the minimum number to travel at
the total fares for the required minimum number, enter the
total of the discounted fares to be collected, divided by
the actual number in the group.
13.6 For free tickets, issued under a Bonus Programme
(Frequent Flyer schemes), AWARD may be entered.

14.

EQUIVALENT FARE PAID BOX

1
1

14.1 Enter the total fare (but excluding tax/fee/charges)


in the currency actually collected, preceded by the official
three character currency code, as listed in the IATA
Ticketing Handbook, in either of the following cases:
14.1.1 when payment is in a currency other than that
shown in the Fare box;
14.1.1.1 Exception for new EMU countries. During the
period of transition22 the new EMU countries may have
dual expression of the same currency. No entry in
the EQUIVALENT FARE PAID box shall be made when
payment is in either euro or the national currency
expression.
14.1.2 when payment is in a currency other than the
currency of the country of sale.
14.1.3 If a euro amount is shown in the fare box and
where payment is made in another EMU country in euro,
no entry shall be made in the EQUIVALENT FARE
PAID box.
14.1.4 For tickets sold outside the country of commencement of international transportation, when tickets
are issued at IT/BT fares, IT or BT shall be entered in
the Equivalent Amount Paid box or leave blank.

15.

TAX/FEE/CHARGE BOX

15.1 For taxes, fees and charges to be shown separately on the ticket, the IATA Ticket Tax Box Service (TTBS)
shall be an industry reference for such taxes, fees and
charges.
15.2 Taxes/fees and charges shall be entered as
follows:
15.2.1 Enter the amount of tax, fee or charge, if any.
1
2

15.2.2 Precede or follow the amount by the applicable


tax/fee/charge code (ISO country code or Special Fees
and Charges Codes as per Resolution 728)
15.2.3 Taxes, fees or charges with the same code may
be combined into one amount. If taxes, fees or charges
with different codes applies, show each tax, fee or charge
separately.
15.2.4 If a passenger is exempt from a normally applicable tax, fee or charge Exempt, preceded or followed
by the applicable code, may be entered.
15.2.5 If there are not enough tax/fee/charge boxes on
the ticket to accommodate all tax, fee and charge entries,
combine as many amounts as necessary into one
amount. Enter the amount in one tax/fee/charge box
preceded or followed by the code XT. Detail the
combined taxes, fees and charges in the fare calculation
area after the fare calculation entries or, optionally, in the
Endorsement/Restrictions box. Effective no later than
1 February 2009 the tax code XT shall not be used for
transmission of tax/fee/charge data in electronic tickets.
This change shall not apply to electronic tickets issued
prior to the date of system implementation.
15.2.6 It the passenger is exempt from multiple normally
applicable taxes/fees/charges that are to be detailed in
the XT portion of the Fare Calculation area, enter
EXEMPT preceded or followed by the applicable tax/
fee/charge codes, separated by hyphens or spaces.
Example:
XT US-XY-CA-FR EXEMPT
or
XT EXEMPT US-XY-CA-FRA
15.3

BT or IT fares.

15.3.1 If the ticket is for a bulk inclusive tour fare (BT) or


an inclusive tour fare where BT or IT is shown in the
FARE box, enter tax(es)/fee(s)/charge(s) in normal
manner.
15.4

U.S. Passenger Facility Charges (PFC)

15.4.1 When the U.S. Passenger Facility Charges


(PFC) is applicable to one or more airports, show the total
PFC amount in the tax/fee/charges box preceded or
followed by the code XF and detail the airports to which
the PFCs apply at the end of the fare calculation entry in
the Fare Calculation area.
15.4.2 The XF may be included in the XT amount.
15.5

U.S. Flight Segment Tax (ZP)

15.5.1 When the U.S. Passenger Flight Segment Tax


(ZP) is detailed in the Fare Calculation area at the end of
the Fare Calculation, show the Code ZP followed by the
origin airport code, in itinerary order, for each domestic
segment. For flight segments departing to or from a
qualified rural airport, show a 0 (zero) following the
origin airport code. The term domestic segment means

In the event of a reissuance, the procedures in Attachment B shall


apply.
Implementation of these procedures for the transition period will be
advised by IATA Global Head, Passenger.

30TH EDITION, JUNE 2010

47

Passenger Services Conference Resolutions Manual


any segment consisting of one take off and one landing
and which is taxable transportation, as defined in the U.S.
tax laws.
Example:
Itinerary:

18.

PHX to ORD
ORD to LAX
LAX to PHX

Flight is non-stop
Flight stops in VEL
Flight is non-stop

Example of entry at end of Fare Calculation:


ZP

15.5.2 The ZP may be included in the XT amount.

TOTAL BOX

Enter applicable currency code and sum of amount


shown in Fare and tax/fee/charge boxes; provided
that, when there is an entry in the Equivalent Fare Paid
box, then the total shall be the sum of the equivalent fare
paid plus tax/fee/charge if any. If the ticket is for a bulk
inclusive tour fare (BT) or an inclusive tour fare (IT) where
BT or IT is shown in the FARE box, enter the
applicable currency code identifying the currency of
payment, followed by at least a space and BT or IT.

17.

FORM OF PAYMENT BOX

19.2 Optionally, in the case of original issue, enter the


place, date and agent's numeric code, if any, carry
forward this information if the ticket is reissued.

ISSUED IN EXCHANGE FOR BOX

For manual tickets enter Document Number(s) of accountable document(s) being exchanged followed by the
flight/exchange coupon number(s) uplifted shown inside
parentheses.
Example:
0794401234567 (1-3)
(where coupons 1 to 3 were reissued in exchanged
for another traffic document).

17.1 Enter the appropriate code as provided in Resolution 728; carry forward to reissued tickets. When tickets
are issued in exchange for other tickets or MCOs/MPDs,
enter form of payment indicated on original document
relative to refunds, e.g. NONREF/PEX.
17.2 When payment is made by more than one form,
the forms may be followed by the appropriate amount.
17.3 In the case of a credit card, enter the two character
alpha code followed by the card number replacing each of
the characters in the credit card number with the exception of the last four with the letter X. Each credit card
must have a corresponding source of approval code and
approval code which shall be shown following the credit
card account number. When an APPROVAL CODE box
is provided, enter approval data for the first credit card in
this box. If separate charge form(s) are used, the source
of approval code and approval code will be shown on the
charge form(s) and need not be shown on the ticket.

ORIGINAL ISSUE BOX

19.1 In the case of reissue, enter the Document Number, place, date and agent's numeric code, if any, of the
accountable document originally issued. In the case of
consecutively numbered conjunction tickets, enter the
ticket number of the first document. Carry forward this
information to subsequently reissued tickets.

20.

CONJUNCTION TICKETS BOX

Enter the Document Number or the last two digits of the


serial number, i.e. 98/99/00/01, of all tickets being issued
to provide flight coupons covering passenger's itinerary.

19.

PHX
ORD0
VEL0
LAX

Note: The 0 following ORD and VEL indicates


transportation beginning or ending at a rural airport for
which no U.S. Flight Segment Tax applies.

16.

17.4 In the case of reissues, enter the new form(s) of


payment, followed by the original form(s) of payment. If
original form of payment was by credit card, enter CC
only.

21. DATE AND PLACE OF ISSUE


BOX
Enter the following information, either by ticket imprinter
or validator using either a metal or plastic die:
21.1

name of issuing airline/agent;

21.2 Agents numeric


Resolution 822;
21.3

code,

in

accordance

with

date of issue;

21.4 place of issue and name of country, or, if abbreviated, the ISO country code;
21.5

code or initials of issuing clerk (optional).

In the event of a reissuance, the procedures in Attachment B shall


apply.

48

30TH EDITION, JUNE 2010

Resolution 720a
22.
22.1

BAGGAGE BOXES
Allow Box

22.1.1 Enter the free baggage allowance amount


followed by kilos K or pounds L, e.g. 20K or 44L. When
the free baggage allowance is based on pieces, the field
may contain PC optionally preceded by the number of
pieces, e.g. PC or 2PC. When the free baggage allowance is unknown, the free baggage allowance field may
also be blank. When the fare used does not permit any
free baggage allowance, NO, NIL or XX shall be
entered in the free baggage allowance field.

22.2

Baggage Checked/Unck'd Boxes

22.2.1 At time of baggage check-in, make following


entries for each flight coupon covering segments over
which baggage is through-checked:
22.2.1.1 enter number of checked pieces in the PCS
box; and additionally, when the free allowance is based
on pieces, enter the number of any excess charges in the
PCS or WT boxes as space permits, and encircle that
number;

22.2.3 When baggage is pooled in accordance with


Resolution 746:
22.2.3.1 on head of group's ticket, enter total checked
pieces, and weight when applicable, and (optional)
unchecked weight, for the entire group. In the Endorsements/Restrictions box enter PL and the total number
of passengers pooling baggage;
22.2.3.2 on the tickets of the other passengers pooling
baggage, in the Checked Pieces/Weight boxes, enter
PL and the last two digits of the serial number of the
group head's ticket.

23. ENDORSEMENTS/
RESTRICTIONS BOX
Make entries such as required by Resolutions 728, 735d
and 736 or when there is insufficient space for required
entries in other boxes. When combined tax, fee or
charge amounts are to be detailed in the Endorsements/
Restrictions box, enter the code XT followed by the
individual amounts in the currency of payment preceded
or followed by the appropriate two-letter code. The
applicable currency code may be shown immediately
following the code XT.

22.2.1.2 when the free allowance is based on weight,


enter the checked weight in the WT box;

GOVERNMENT RESERVATIONS

22.2.1.3 when the free allowance is based on pieces,


entry of the weight of checked baggage is optional except
when weight excess charges apply;

CANADA

22.2.1.4 when baggage is checked through over two or


more segments, a vertical arrow may be drawn through
the second and subsequent applicable boxes instead of
repeating the baggage information;
Example:

1. It is to be understood that in the case of transportation to or


from points in Canada the Conditions of Contract will be valid for
participating carriers subject to the jurisdiction of the Canadian
Transportation Agency only when covered by effective tariff
provision on file with the Canadian Transportation Agency in
accordance with its tariff filing requirements.
2. In the event of conflict between the wording on the passenger ticket or baggage check or in the Conditions of Contract, on
the one hand, and the provisions of the issuing or connecting
carrier's applicable tariff filed with the Canadian Transportation
Agency on the other hand, the latter shall apply.
3. This acceptance shall not be construed as constituting a
finding as to the adequacy or otherwise of the notice respecting
limitations of carrier liability pursuant to Warsaw or any other
international Convention or law. (12.12.73)

22.2.1.5 it is recommended that when the passenger


has no checked baggage, the unused boxes of the
applicable flight coupon(s) be crossed out;
22.2.1.6 at the option of the carrier checking baggage,
enter the total weight of unchecked baggage, excluding
any articles which may be carried in addition to the free
baggage allowance.
22.2.2 Where a Member accepts baggage from another
Member without release of baggage to the passenger,
and there are no entries in these boxes, it may honour
and copy the previous Member's entries in these boxes
from the preceding flight coupon.

30TH EDITION, JUNE 2010

49

Passenger Services Conference Resolutions Manual


RESOLUTION 720a
Attachment A
Fare Construction
Principle
Accompanied Infant's
fare which includes free
fare sector(s)
Circle trip minimum

Fare Calculation Column


Enter fare. Enter 0.00
against last fare calculation
point covering free sector(s)
Leave blank
Enter P on same line as Enter point(s) determining
amount
Minimum Fare on line
following end of itinerary.
On succeeding line, enter
amount
Circle Trip Minimum
Leave blank
Enter P on same line as Enter C/and ticketed point
(Lowest Combination)
amount
used for calculation above
the city pair creating the
CTM. On the succeeding
line, enter the amount
Combined tax/fee/charge Amounts. When combined Tax/Fee/Charge amounts are to be detailed in the fare
calculation area, draw a horizontal line immediately after the fare, charge and surcharge entries, enter the
tax/fee/charge details and draw a horizontal line immediately after the tax/fee/charge details
Enter the code XT
Enter the ISO code of the Enter the amount(s) of
and, on succeeding
country(ies) where the
tax/fee/charge in the
line(s) the code of
tax/fee/charge applies(y)
currency of payment
currency of payment in or the appropriate
front of each amount
two-letter code
Extra Mileage
Not applicable
Not applicable
Enter E/ followed by the
Allowance. (TPM
mandatory routing point(s)
deduction)
in the first vacant space
above the fare to which it
applies; if there is no
mandatory routing point
enter E/XXX in the first
vacant space above the
fare to which the extra
mileage allowance is
applied

50

From/To Column
Enter fare calculation
point(s)

Carrier Column
Enter carrier

Resolution
Reference
201

017b

017a

017c

30TH EDITION, JUNE 2010

Resolution 720a Attachment A


Fare Construction
Principle
From/To Column
Higher Class Differential Draw horizontal line at
end of itinerary. On
succeeding lines enter
cities to which
differential applies in the
same direction as the
fare used. When
differential is calculated
on through fare for more
than two consecutive
cities, enter only first
and last cities; when
differential is calculated
on principles such as
mileage, higher
intermediate point, etc.
enter all cities involved
in the calculation

Higher Intermediate
Points

Inclusive Tour Fares


prohibiting entry of an
amount

30TH EDITION, JUNE 2010

Carrier Column
Enter D against last city
of the sector(s) to which
differential applies, cross
out unused box(es)

Fare Calculation Column


Enter the amount against
the D. When fare
calculation principles, such
as mileage, higher
intermediate point, etc.
apply to the differential,
make appropriate entries
above amount.

Resolution
Reference
017e

In addition:
if a HIF is for a city pair
in one class only, enter the
applicable class followed by
/ and the pair of points
between which the fare
applies;
if there is a HIF for one
city pair the higher class
and a different city pair in
the lower class, on the line
above the fare, enter the
lower class followed by /
and the pair of points
between which the lower
fare applies, and on the line
above, enter the higher
class, followed by / and
the pair of points between
which the higher fare
applies.
Not applicable
Not applicable
Enter the pair of points
017c
between which the fare
applies on the line above
such higher fare. Enter M
preceded by any applicable
percentage of increase, e.g.
25M on the line above the
city pair
Enter fare calculation
Enter carrier
Enter IT or BT as
Various
point(s)
appropriate against any
fare calculation point
covering inclusive tour
sector(s). Enter M on line
above IT or BT.
If applicable, precede by
percentage of increase, e.g.
5M.
Adequate entries shall be made under Bulk Inclusive Tours

51

Passenger Services Conference Resolutions Manual


Fare Construction
Principle
Lowest Combination
Principle

Fare Calculation Column


Enter fare against
respective fare break
points. When mileage
principle applies for the fare
component(s), make
appropriate entries above
the applicable fares.
When used to establish a fare between any two ticketed points for fare construction checks:
Enter all ticketed points Enter carrier(s)
Enter constructed fare
in the routing.
against the fare break point.
Enter C/ and ticketed
point used for calculation
immediately above the
applicable city pair of the
check
To/From the USA
Enter all ticketed points Enter carrier(s)
Enter fare against the break
in the routing.
point. Enter C/ and
non-ticketed point in the
USA used for calculation
immediately above fare to
which it applies
Mileage Calculation
Leave blank
Leave blank
Enter the routing code of
over routes where
the TPM used in brackets
different Ticketed Point
following the Mileage
Mileages (TPMs) are
symbols as the last entry,
published
e.g.:
PO Polar route
EH Eastern route
TS Trans-Siberian route
AT Atlantic route
Mileage Deviation
Not applicable
Not applicable
Enter M on line above fare
System
to which it applies. If
applicable, precede by
percentage of increase, e.g.
5M
Mileage equalisation
Not applicable
Not applicable
Enter B followed by the
point determining the
maximum permitted
mileage in the first vacant
space above the fare to
which it applies
More than one fare
Enter cities
Enter carrier
Enter fares
component involved
If number of fare entries does not permit fare
entry against applicable city, void above such city
as many From/To and Carrier boxes as
necessary, i.e.
///
//
No Stopover
Enter X/ preceding the Not applicable
Not applicable
city where no stopover
is taken
One Way Minimum
Leave blank
Enter P on same line as Enter the two pairs of points
involving Backhaul
amount
determining the minimum
fare, beginning on line
following all other fare
entries.
On succeeding line, enter
applicable amount

52

From/To Column
Enter all ticketed points
in the routing

Carrier Column
Enter carriers

Resolution
Reference

017a, 017b,
017c, 017d

017a

017c

017c

017c

012

017c

30TH EDITION, JUNE 2010

Resolution 720a Attachment A


Fare Construction
Principle
Passenger Facility
Charge (PFC)

From/To Column
Carrier Column
Draw a horizontal line at Not applicable
end of fare calculation
entries. On the
succeeding line, enter
XF

Reduced Mileage
Routing

Not applicable

Not applicable

Routing Sequence

Enter cities, one per


line, in same sequence
as in Good For
Passage section
Enter routing that
includes cities in side
trip

Enter carrier against


second city of that leg to
which it applies

Side Trip (a pricing unit


within a through fare
component)

Special fare open jaw


minimum check

Leave blank

Fare Calculation Column


For each PFC collected,
show the airport code (in
itinerary order) to which the
PFC applies, followed by
the amount indicator
(1 = USD1.00, 2 =
USD2.00, 3 = USD3.00)
Enter L/ followed by the
routing point(s) causing the
reduction of the maximum
permitted mileage in the
first vacant space above
the fare to which it applies.
Mileage reduction is limited
to one time within a fare
component.
Enter fare against city used
as fare calculation point

Enter carrier(s)

Enter bracket on left,


extending from first to last
identical enroute point of
side trip. Enter fare against
corresponding fare break
points of the side trip
pricing unit
Show side trip within side trip in same manner
Enter P on same line as Enter city pair determining
amount.
the highest special RT fare
on line following end of
itinerary. On succeeding
line, enter amount.

Resolution
Reference

017c

070iy
071gg
074ey

Stopover and/or transfer


charge:
(a) applicable to specific Draw horizontal line at
point(s)
end of itinerary. On
succeeding line(s),
enter city(ies) to which
the charge applies

Enter S

Enter amount

Various

(b) applicable to
stop-overs and/or
transfers in excess of
those allowed by fare
Surcharge (other than
stopover and/or transfer
charge)

Draw horizontal line at


end of itinerary. Leave
succeeding line blank

Enter number of excess


stop-overs and/or
transfers and S

Enter amount

Draw horizontal line at


end of itinerary. On
succeeding lines, enter
cities to which
surcharge applies

Enter Q opposite last city Enter amount opposite


of surcharge sector; cross the Q
out unused box(es)

Various

Note: Sleeper/Berth
surcharge may
optionally be collected
on an MCO

30TH EDITION, JUNE 2010

53

Passenger Services Conference Resolutions Manual


Fare Construction
Principle
Ticketed Point not
included in mileage

From/To Column
Not applicable

Carrier Column
Not applicable

Fare Calculation Column


Enter T/ followed by
ticketed point which is
allowed to be omitted from
the mileage calculation in
the first vacant space
above the fare to which it
applies

Resolution
Reference
017c

Unflown Sector (a gap


in the routing):
(a) not included in fare Enter X between cities Leave blank
calculation and/or
where unflown sector
mileage computation occurs
no flight coupon issued

Leave blank

017b
017c

(b) included in fare


calculation and/or
mileage computation,
but no flight coupon
issued

Enter fare if city used as


fare calculation point.
Otherwise leave blank.

54

Not applicable

Draw a diagonal line


through unused box

30TH EDITION, JUNE 2010

Resolution 720a Attachment B


Form of Payment enter original form of payment. If
credit card enter CC only.

RESOLUTION 720a
Attachment B

FARE
TAX/FEE/CHARGE

REISSUANCE PROCEDURES (optional


for Members which are Members of
ATA Applicable to manually issued
and automated tickets)
The following procedures are to be used in the completion of Fare, Equivalent Fare Paid, Tax/
fee/charge, Total and Form of Payment boxes.

1.

ORIGINAL ISSUE

CHF1272.00 EQUIV. FARE PD.


PD1.00ES
TOTAL

GBP
NO ADC

FOP CASH.

2.2
2.2.1

Lower Fare
Lower Fare, Same Tax/Fee/Charge

Fare enter revised fare in currency of country of


commencement of transportation. Issue MCO for
difference.
EFP enter currency code shown in original ticket.

1.1 Equivalent Fare Paid in One Currency


Only
Fare total fare in currency of country of commencement of transportation.

Tax/fee/charge same as 2.1.


Total enter NO ADC (as no collection required).
Form of Payment same as 2.1.

EFP total fare in currency of payment; leave blank if


identical with fare.

FARE
TAX/FEE/CHARGE

Tax/fee/charge currency code of currency of payment,


tax/fee/charge amount, if any, as described in Resolution 720a, paragraph 15.

FOP CASH.

Total sum of EFP and tax/fee/charge, if any.

2.2.2

Form of Payment cash.

Fare enter revised fare in currency of country of


commencement of transportation. Issue MCO for
difference.

FARE
TAX/FEE/CHARGE

CHF1272.00 EQUIV. FARE PD.


GBP1.00ES TOTAL

GBP509.00
GBP 510.00

CHF962.00
PD1.00ES

EQUIV. FARE PD.


TOTAL

GBP
NO ADC

Lower Fare, Lower Tax/Fee/Charge

FOP CASH.

EFP enter currency code shown in EFP box of


original ticket.

2.

FIRST REISSUE

Tax/fee/charge enter PD followed by the new tax/fee/


charge amount and the applicable tax/fee/charge code.
Refund the difference, if refundable.11

2.1

No Change in Fare

Fare carry forward the entry from the Fare box of the
original ticket.
EFP carry forward the currency code from the EFP
box of the original ticket.

Total enter NO ADC (as no collection required).


Form of Payment same as 2.1.
FARE
TAX/FEE/CHARGE

CHF962.00
PD0.50ES

EQUIV. FARE PD.


TOTAL

GBP
NO ADC

Note: When issuing a ticket against a Prepaid Ticket


Advice (PTA) or issuing an involuntary re-routed ticket,
also carry forward the amount, if any, from the document
taken in exchange.

2.2.3

Tax/fee/charge enter PD in Tax/fee/charge box,


followed by the tax/fee/charge amount already paid and
the applicable tax/fee/charge code.

Fare enter revised fare in currency of country of


commencement of transportation. Issue MCO for
difference.

Total enter NO ADC in Total box.

EFP enter currency code shown in original ticket.

Note: When issuing a ticket against a Prepaid Ticket


Advice (PTA) or issuing an involuntary re-routed ticket,
optionally carry forward the entry in the TOTAL box of
the document taken in exchange.

Tax/fee/charge same as 2.1 then enter additional


tax(es)/fee(s)/charge(s) in currency of payment.

FOP CASH.

30TH EDITION, JUNE 2010

Lower Fare, Higher Tax/Fee/Charge

If the difference is not refundable carry forward original tax/fee/charge


amount.

55

Passenger Services Conference Resolutions Manual


Total enter additional amount to be collected, preceded by currency code of the currency of payment.
Follow this entry by A.

FOP DC XXXX XXXXXX 3008 CASH or


DC XXXX XXXXXX 3008/CASH.

Form of Payment The new form of payment, followed


by the original form(s) of payment. If credit card enter
CC only. Separate the entries with a space or oblique.

2.3.3

FARE
TAX/FEE/CHARGE

CHF962.00
PD1.00ES
USD2.00ES

EQUIV. FARE PD.


TOTAL

GBP
USD2.00A

2.3.1

Fare enter revised fare in currency of country of


commencement of transportation.
EFP same as 2.3.1.
Tax/fee/charge enter PD followed by new tax/fee/
charge amount and applicable ISO country code or
Special Fees and Charges Code. Refund the difference, if
refundable.1

FOP CASH CASH or


CASH/CASH

2.3

Higher Fare, Lower Tax/Fee/Charge

Total enter additional amount to be collected, preceded by currency code of the currency of payment.
Follow this entry by A.

Higher Fare
Higher Fare, Same Tax/Fee/Charge

Fare enter revised fare in currency of country of


commencement of transportation.
EFP enter currency code(s) (no amount) shown in the
EFP box of the original ticket, plus code of the currency
of additional collection.

Form of Payment same as 2.3.1.


FARE
TAX/FEE/CHARGE

CHF1320.00 EQUIV. FARE PD.


PD0.50ES
TOTAL

GBP USD
USD136.00A

FOP DC XXXX XXXXXX 3008 CASH or


DC XXXX XXXXXX 3008/CASH.

Tax/fee/charge same as 2.1.


Total enter additional amount to be collected, preceded by currency code of the currency of payment.
Follow this entry by A.
Form of Payment The new form of payment, followed
by the original form(s) of payment. If credit card enter
CC only, separate the entries with a space or oblique.
FARE
TAX/FEE/CHARGE

CHF1320.00 EQUIV. FARE PD.


PD1.00ES
TOTAL

GBP USD
USD137.00A

2.3.4 Same, Higher or Lower Fare, but


Tax/Fee/Charge no Longer Applicable
Fare 2.1, 2.2, 2.3, as applicable.
EFP 2.1, 2.2, 2.3, as applicable.
Tax/fee/charge leave blank. Refund tax/fee/charge if
refundable.11
Total 2.1, 2.2, 2.3, as applicable.
Form of Payment 2.1, 2.2, 2.3, as applicable.

FOP DC XXXX XXXXXX 3008 CASH or


DC XXXX XXXXXX 3008/CASH.

2.3.2

FARE
TAX/FEE/CHARGE

CHF1320.00 EQUIV. FARE PD.


TOTAL

GBP USD
USD135.00A

Higher Fare, Higher Tax/Fee/Charge

Fare enter revised fare in currency of country of


commencement of transportation.

FOP DC XXXX XXXXXX 3008 CASH or


DC XXXX XXXXXX 3008/CASH.

EFP same as 2.3.1.


Tax/fee/charge same as 2.2.3.
Total enter additional amount to be collected (including
tax/fee/charge), preceded by code of currency of payment. Follow entry by A.
Form of Payment same as 2.3.1.
FARE
TAX/FEE/CHARGE

CHF1320.00 EQUIV. FARE PD.


PD1.00ES
TOTAL
USD2.00ES

GBP USD
USD139.00A

3.

SECOND AND FURTHER REISSUES

3.1

No Change in Fare and Tax/Fee/Charge

Fare carry forward entries shown on ticket being


reissued.
EFP enter Currency Code(s) shown in EFP box of
the ticket to be exchanged.
Tax/fee/charge same as 2.1.
Total enter NO ADC.

56

If the difference is not refundable carry forward original tax/fee/charge


amount.

30TH EDITION, JUNE 2010

Resolution 720a Attachment B


FARE
TAX/FEE/CHARGE

Form of Payment same as 2.1.


FARE
TAX/FEE/CHARGE

CHF1272.00 EQUIV. FARE PD.


PD1.00ES
TOTAL

GBP
NO ADC

CHF788.00
PD1ES
USD2.00ES

FOP CASH.

FOP CASH CASH or


CASH/CASH.

3.2

Note:

3.2.1

Lower Fare
Lower Fare, Same Tax/Fee/Charge

Fare enter revised fare in currency of country of


commencement of transportation. Issue MCO for difference.
EFP same as 3.1.

Total enter NO ADC.

EQUIV. FARE PD.

TAX/FEE/CHARGE

PD1ES

TOTAL

GBP
USD
NO ADC

Lower Fare, Lower Tax/Fee/Charge

Fare enter revised fare in currency of commencement


of transportation. Issue MCO for difference.
EFP enter currency code(s) shown in EFP box of the
ticket to be exchanged.
Tax/fee/charge same as 2.2.2.
Total enter NO ADC (as no collection).
Form of Payment Same as 2.1.
FARE
TAX/FEE/CHARGE

Higher Fare
Higher Fare, Same Tax/Fee/Charge

Fare enter revised fare in currency of country of


commencement of transportation.

Total enter additional amount to be collected, preceded by currency code of the currency of payment.
Follow this entry by A.
Form of Payment Enter the new form of payment code,
followed by the original form(s) of payment. If credit card
enter CC only. Separate the entries with a space or
oblique.

FOP CASH.

3.2.2

Illustration based on examples under 2.3.

Tax/fee/charge same as 2.1.

Form of Payment same as 2.1.


CHF788.00

3.3.1

GBP USD
USD2.00A

EFP enter currency code(s) (no amount) shown in the


EFP box of the exchanged ticket plus the code of the
currency of additional payment.

Tax/fee/charge same as 2.1.

FARE

3.3

EQUIV. FARE PD.


TOTAL

CHF788.00
PD0.30ES

EQUIV. FARE PD.


TOTAL

GBP USD
NO ADC

FARE

CHF2606.00 EQUIV. FARE

TAX/FEE/CHARGE

PD1ES

TOTAL

PD. GBP
USD CAD
CAD678.00A

FOP CASH CASH CC or


CASH/CASH/CC.
Note:

Illustration based on examples under 2.3.

3.3.2

Higher Fare, Higher Tax/Fee/Charge

Fare enter revised fare in currency of country of


commencement of transportation.
EFP same as 3.3.1.

FOP CASH.

Tax/fee/charge same as 2.3.2.

3.2.3

Total same as 2.3.2.

Lower Fare, Higher Tax/Fee/Charge

Fare enter revised fare in currency of country of


commencement of transportation. Issue MCO for difference.
EFP enter currency code(s) shown in EFP box of the
ticket to be exchanged.
Tax/fee/charge same as 2.2.3.
Total enter additional amount to be collected, preceded by currency code of the currency of payment.
Follow this entry by A.

Form of Payment same as 3.3.1.


FARE

CHF2606.00

TAX/FEE/CHARGE PD1ES
CAD20.50ES

EQUIV. FARE PD. GBP USD


CAD
TOTAL
CAD698.50A

FOP CASH CASH CC or


CASH/CASH/CC.
Note:

Illustration based on examples under 2.3.

Form of Payment same as 2.3.1.

30TH EDITION, JUNE 2010

57

Passenger Services Conference Resolutions Manual


3.3.3

Higher Fare, Lower Tax/Fee/Charge

5.2

Reissues Resulting in a Higher Fare

Fare enter revised fare in currency of country of


commencement of transportation.

5.2.1 Establish the original NUC amount used to construct the fare in the original legacy currency.

EFP enter currency code(s) (no amount) shown in the


EFP box of the exchanged ticket plus the code of the
currency of additional payment.

5.2.2 Establish the fare for the new itinerary in NUCs.


(This NUC amount is to be converted to EUR applying the
IROE and rounded up to the next higher EUR 1 and
shown in the Fare box of the new ticket.)

Tax/fee/charge same as 2.2.2.


Total enter additional amount to be collected, preceded by currency code of the currency of payment.
Follow this entry by A.
Form of Payment same as 3.3.1.
FARE

CHF2606.00

TAX/FEE/CHARGE PD0.25ES

EQUIV. FARE PD. GBP USD


CAD
TOTAL
CAD678.00A

FOP CASH CASH CC or


CASH/CASH/CC.
Note:

Illustration based on examples under 2.3.

5.2.3 Calculate the difference in NUCs between the fare


for the new itinerary and the original ticket.
5.2.4 Convert the difference into EUR, rounded up to
the next higher EUR 1. This amount is to be paid by the
passenger.
5.2.5 The Equivalent Fare Paid box will only show the
currency code(s) shown in the EFP box of the original
ticket plus the code of the currency of additional collection. When an EMU legacy currency is shown in the EFP
box of the original ticket, enter EUR.
5.2.6 The Total box will show the amount to be
collected, preceded by the currency code of additional
collection. Follow this entry by A.

5.3

4.

COMBINED TAXES/FEES/CHARGES

If there are not sufficient TAX/FEE/CHARGE boxes for


paid tax/fee/charge(s), enter PD XT (with or without
amount) in the TAX/FEE/CHARGE box and a breakdown at the end of the fare calculation entries in the
FARE CALCULATION area. If there is not enough
space in the FARE CALCULATION area, paid taxes/
fees/charges for sectors already flown may be omitted.

Reissues Resulting in a Lower Fare

5.3.1 Establish the original NUC amount used to construct the fare in the original legacy currency.
5.3.2

Establish the fare for the new itinerary in NUCs.

5.3.3 Calculate the difference in NUCs between the fare


of the original ticket and the new itinerary.
5.3.4 Convert the difference into EUR, rounded up to
the next higher EUR 1.

5. DOCUMENTS REQUIRING REISSUE


FROM A LEGACY CURRENCY OF AN EU
MEMBER STATE TO THE EURO.

5.3.5 This amount is to be refunded to the passenger. A


balance MCO showing an EUR amount may be issued
instead.

The entire paragraph 5 becomes effective only upon


notification by IATA Global Head, Passenger and applies
only for the duration of the transition period from a legacy
currency to the euro.

5.3.6 The Equivalent Fare Paid box will only show the
currency code(s) shown in the EFP' box of the original
ticket. When an EMU legacy currency is shown in the
EFP box of the original ticket, enter EUR.

The following procedures will apply when tickets, issued


before the commencement of the transition period and
showing a fare in the national legacy currency of one of
the EMU countries, and are reissued on or after commencement of the transition period.

5.3.7 The Total box will show NOADC to reflect the fact
that no additional collection is made.

5.1

Reissues Without a Change in Fare

5.1.1 If there is no change in the fare, convert the


original legacy currency to EUR, using the fixed conversion rate11and rounded up to next higher EUR 1.

5.4

Taxes/Fees/Charges

5.4.1 When a reissue requires the additional collection


of taxes/fees/charges, these taxes/fees/charges shall be
shown in the currency of additional collection. Taxes/fees/
charges of EMU countries which have not been filed in
EUR shall be converted to EUR, using the fixed conversion rate, and rounded up to the next higher EUR 0.01.
5.4.2 For taxes/fees/charges already paid, enter PD in
the tax/fee/charge box followed by the tax/fee/charge
amount already paid and the applicable tax/fee/charge
code without conversion to the euro.

The fixed conversion rate will be established in accordance with


currency procedures and will be notified upon commencement of the
transition period.

58

30TH EDITION, JUNE 2010

Resolution 720a Attachment C


5.5

Miscellaneous Charges Orders

5.5.1 MCO's issued before the end of the transition


period and showing an EMU legacy currency may be
accepted subject to the validity of the MCO but only at the
EUR equivalent using the fixed rate of conversion that will
be advised.
5.5.2 The deduction method for MCO's showing an
amount in an EMU legacy currency may not be used after
the last day of the end of the transition period. Instead,
the MCO must first be reissued into an MCO with an EUR
amount, using the fixed rate of conversion and rounded
up to the next higher EUR 1. Subsequently, the EUR
amount due may be deducted from the value of the MCO.
(Deduction method shall not be applicable to Stand Alone
Electronic Miscellaneous Documents (EMD-S) issued for
residual value).

6. REFUNDS AFTER THE END OF A


EURO TRANSITION PERIOD
Refunds of tickets issued before the end of the transition
period and showing a fare in the national legacy currency
of the new EMU country(ies) shall be established in EUR,
using the fixed conversion rate which will be advised.

RESOLUTION 720a
Attachment C
Members shall use the following procedures when
ticketing extra seat(s) for cabin baggage, passenger
comfort or stretcher passenger.

1.

EXTRA SEAT FOR CABIN BAGGAGE

When a passenger requires the use of a seat(s) in the


passenger cabin for baggage, either issue an excess
baggage ticket in accordance with Resolution 742a, or
issue a separate passenger ticket in accordance with the
following:
1.1 Issue a ticket covering carriage of the passenger in
the normal manner.
1.2 Issue a second ticket for accompanying baggage
according to standard procedure, except for the following:
1.2.1 in the Name of Passenger box, following passenger's name, enter CBBG, e.g. JONES/CBBG;
1.2.2 in the Fare Basis box enter the applicable
Fare Basis code, including the Fare and Passenger
Type code CB;
1.2.3 in Endorsements/Restrictions box enter document number of the passenger's ticket;
1.2.4

in the Allow box enter NO, NIL or XX.

2. EXTRA SEAT FOR PASSENGER


COMFORT
When the Passenger requires the use of an additional
seat(s) for comfort, the additional charge, if any, shall be
included on the passenger's ticket in accordance with the
following:
2.1 complete ticket according to standard procedure;
2.2 in the Name of Passenger box, following passenger's name, enter EXST (Extra Seat). When more than
one extra seat is to be provided, precede EXST by the
number of extra seats;
2.3 in the Fare Basis box enter the applicable Fare
Basis code, including the Fare and Passenger Type
code EX.
2.4 in the Fare Calculation area of the manual ticket
enter Q for Surcharge as described in Resolution 720a
Attachment A;
2.5 in the Fare Calculation area of the Transitional
Automated Ticket, Computer Ticket, and Automated
Ticket/Boarding Pass (ATB), enter Q for Surcharge as
described in Resolution 722 Attachment C Glossary.

30TH EDITION, JUNE 2010

59

Passenger Services Conference Resolutions Manual


3. EXTRA SEATS FOR
ACCOMMODATION OF STRETCHER
PASSENGERS

RESOLUTION 720b

When the Passenger needs to be transported on a


stretcher which requires the use of additional seats, the
additional charge, if any, shall be included on the passenger's ticket in accordance with the following:
3.1 Complete
procedures;

the

ticket

according

to

standard

3.2 In the Name of Passenger box, following the


passenger's name, enter STCR (Stretcher Passenger);
3.3 In the Fare Basis box enter the applicable Fare
Basis code, including the Fare and Passenger Type
code SZ;

CARBONISED TRAFFIC
DOCUMENTS TECHNICAL
SPECIFICATIONS
PSC(29)720b

Expiry: Indefinite
Type: B

RESOLVED that:

1.

SCOPE

This document details technical specifications for


carbonised traffic documents covered by Resolutions:
720, 722, 722a, 725, 726a, 726b, 726e, 742 and 742d.

3.4 In the Fare Calculation area of the manual ticket


enter Q for Surcharge as described in Resolution 720a
Attachment A;

2.

3.5 In the Fare Calculation area of the Transitional


Automated Ticket, and Automated Ticket/Boarding
Pass (ATB), enter Q for Surcharge as described in
Resolution 722 Attachment C Glossary.

This document relates the specifications critical to


Industry use of carbonised traffic documents, consistent
with airline industry intent and prevailing manufacturing
technologies.

4.

SPECIAL PURPOSE CODES

CBBG (Cabin Baggage for which an extra seat charge


has been paid).
EXST (Extra Seat for passenger comfort for which an
extra charge has been paid).
STCR (Extra Seats for the accommodation of a stretcher
passenger for which an extra charge has been paid)
To be entered following the passenger's name. When
more than one extra seat is involved for CBBG or EXST,
precede by applicable number.

OBJECTIVE

Ticket vendors shall provide documents within these


specifications. Document issuing and processing
equipment vendors shall provide equipment capable of
handling documents at the extremes of all specifications.

3.

PAPER

To maximise OCR scanning reliability, low fluorescent


paper weighing 57 gm per square metre (gsm) 3 gm
inclusive of the carbon, shall be used for the Audit and
Flight coupons, and may be used for the Agent, Charge
Form and Passenger Coupons and Credit Card Charge
Form.

4.

INKS

Inks used for


Resolution 730.

5.

printing

shall

be

as

specified

in

DOCUMENT NUMBERING

The ticket shall bear an OCR readable Document Number


in accordance with Recommended Practice 1720a.

6.
6.1

CARBON
Carbon Colour

The carbon used on the back of the coupons shall be red


hot spot carbon, with the following method to be used for
testing:
Exception: When the airline code number is imprinted in
the scan band area at time of issuance, the carbon in that

60

30TH EDITION, JUNE 2010

Resolution 722
area shall be black, and be in accordance with the
specifications in Recommended Practice 1720a,
Attachments B or C as applicable.

6.2

Carbon Transfer Method

Move a 0.5 mm radius stylus with a total weight, including


stylus, of 500 gm, at a speed of 5 in per second, 1 in per
second, in a circular motion across the length of the
carbonised sheet to be measured.

6.3

Measurement

A print contrast signal is to be generated at the 600 NM


wavelength on a multi band print contrast meter, e.g.
Macbeth PCM II. When a minimum of 2 plies are imaged
per the prescribed method, an average of three readings
at random intervals on each imprinted sheet will be
computed to assign a print contrast value of 0.70 for each
ply. Measurements to be made in a temperature range
20C to 23C, 50% RH.
Transfer from top sheet to first ply must maintain a
minimum value of 0.70 using a Macbeth PCM II or similar
device, set in the visible spectrum (400700 NM).
After accelerated ageing at 120F 10F for 48 hours
transfer from the top sheet to first ply must maintain a
minimum value of 0.60 using the method described
above.

7.

MEASUREMENTS

7.1 The minimum outside measurements of the ticket


coupons for the airline version of the manual documents
shall be 8.3 18.7 cm (3 7 3/8 in). For the neutral
manual documents, the coupon measurements are fixed.
Dimensions of binding stub for manual documents shall
be 1.3 cm ( in).
7.2 The outside measurements of the ticket coupons for
automated documents shall be 8.3 18.7 cm (3
7 3/8 in). For automated documents, the dimension of pin
feed strips and/or binding stub shall be at the Member(s)
option.

30TH EDITION, JUNE 2010

RESOLUTION 722
TRANSITIONAL AUTOMATED TICKET
(TAT)
PSC(31)722

Expiry: Indefinite
Type: A

RESOLVED that:
Notwithstanding Resolutions 720 and 720a or any other
Resolution, Members may issue for interline carriage the
form of and procedures for the Transitional Automated
Ticket (TAT) (hereinafter referred to as the Transitional
Ticket) as hereinafter provided.

Section 1 General
1.1 The TAT is a multi-copy carbonised ticket designed
for use in various printing devices for which data may be
computer generated.
1.2 The TAT shall not be issued manually.
1.3 In accordance with their Interline Traffic and/or
Baggage Agreements, Members shall accept and honour
TATs, as illustrated in Attachment A as described herein,
provided that such form is issued for no more than a party
of one.
1.4 When the itinerary to be ticketed is e-ticket eligible
and it is technically and/or procedurally feasible an ET
shall be issued.
1.5 Where the Validating Carrier has elected to impose
additional fees and charges (e.g. OA, OB, OC etc.,) such
charges shall not be collected on paper tickets.

Section 2 Ticket Specifications


2.1

COUPONS

The ticket shall contain the following coupons, the front of


which shall have the background colours as specified:
Audit Coupon (optional) green;
Universal Charge Form (optional) white; or
Combination Audit Coupon/Universal Charge Form,
as shown in Attachment E, with horizontal green
stripe across the top one-half inch of the coupon.
May be placed after the Passenger Coupon
(optional) white;
One to Four Flight Coupons predominantly buff/
beige;
Agent Coupon (optional) pink;
Tax/fee/charge Coupons (optional) blue;
Passenger Coupon white.

61

Passenger Services Conference Resolutions Manual


2.2

COUPON LAYOUT

The layout of the coupons shall be as set forth


in Attachment A and the Line Specifications/Character
Allocations shall be as set forth in Attachment B.
Additionally:
2.2.1 on coupons other than flight coupons, the words
Not Good for Passage shall be printed instead of the
words Good for Passage Between Points Outlined;
2.2.2 each coupon shall be identified in the appropriate
box, by name, i.e.:
Audit Coupon or Audit Coupon/Universal Charge
Form,
Universal Charge Form,
Agent Coupon,
Tax/fee/charge Coupons 1 or 2,
Flight Coupon 1, 2, 3 or 4,
Passenger Coupon.

2.6.2

2.6.2.1 preprinted in OCR readable


recommended also in bar code, as
Attachment A or:

TICKET NOTICES

The Conditions of Contract and Other Important Notices


as set forth in Resolution 724 shall be contained in the
ticket. Optionally, they may be included as part of the
ticket set which is given to the passenger, in which case
the ticket set shall incorporate the title Passenger Ticket
and Baggage Check, and the wording as shown in
Attachment F shall be contained in the ticket.

2.4

PRINTING

Print spacing shall be six per inch to centre of character


vertically and ten per inch to centre of character horizontally. Preprinted data in the scan line shall be in one of
the fonts specified in Recommended Practice 1720a,
Attachment B paragraph 2.6.

2.5

FRONT COVER

The front cover shall bear the descriptive title Passenger


Ticket and Baggage Check, the words Issued By,
followed by the name and address of the member, the
words Member of International Air Transport Association, and/or Air Transport Association of America. When
the ticket is printed in neutral form, i.e. it bears no
individual issuing carrier identification, the front cover, if
any, shall bear the IATA insignia, the words Passenger
Ticket and Baggage Check, and the statement Subject
to Notice of Contract Terms Incorporated by Reference in
this Ticket. Optionally, the statement This Ticket is Not
Valid and Will Not be Accepted for Carriage Unless
Purchased from the Issuing Carrier or its Authorised
Travel Agent may be included.

2.6

DOCUMENT NUMBER

2.6.1 The ticket shall bear a Document Number on the


bottom, which shall be in accordance with Recommended
Practice 1720a.

62

font, and
shown in

2.6.2.2 if the document number is preprinted, the ticket


shall also have the document number in bar code. If the
document number is computer generated at time of ticket
issuance, the document shall bear a stock control number, which shall also be bar coded. The stock control
number and bar code shall be in accordance with the
standard specifications contained in Recommended
Practice 1720a.

2.7

SECURITY FEATURES

The provisions for document security contained in


Resolution 730 shall apply.

2.8
2.3

The document number shall be either:

TECHNICAL SPECIFICATIONS

The technical specifications (paper, carbon, etc.) shall be


in accordance with Resolution 720b.

Section 3 Issuing and Honouring


Procedures
3.1 When issuing and honouring tickets:
3.1.1 in addition to the flight coupon for the initial section
of the journey, a separate flight coupon shall be provided
for each change of carrier and for each portion of the
journey where a change of flight, change of class of
service or stopover is involved;
3.1.2 if a type of ticket is used involving more coupons
than are required, VOID shall be inserted in the Good
for Passage block and such voided coupons shall be
extracted by the issuing office;
3.1.3 tickets issued initially in conjunction shall be of the
same form code and shall be completed in numeric
sequence;
3.1.4 the audit coupon, the agent coupon and the
Universal Credit Card Charge Form, if any, when used,
shall be detached before delivery of the Passenger Ticket
and Baggage Check to the passenger;
3.1.5 flight coupons shall be honoured only in sequence
as shown on the passenger coupons and such flight
coupon(s) shall not be accepted for carriage, exchange or
refund, and are not valid, unless accompanied by the
passenger coupon.
Exception: For coupons with ETKT imprinted, the
Passenger Coupon is not required for the coupon to be
honoured;
3.1.6 the issuing office will deliver the ticket to the
passenger or the passenger's representative with all the
flight coupons intact (except VOID or surface coupons).
Failure to comply with this will result in the issuing office

30TH EDITION, JUNE 2010

Resolution 722
being responsible for any fare difference from the actual
origin of travel;
3.1.7 when entering dates, the date shall be composed
of two numerics for day, followed by the first three letters
of month, and (unless otherwise specified) two numerics
for year, e.g. 05APR09;
3.1.8 currency codes entered on tickets shall be those
published in the IATA Ticketing Handbook;
3.1.9 country codes used to identify taxing countries,
shall be those established by the International Organization for Standardization (ISO), and published in the IATA
Ticketing Handbook;
3.1.10 three-letter city/airport codes shall be those published in the IATA Airline Coding Directory;
3.1.11 airline designators shall be those published in the
IATA Airline Coding Directory;
3.1.12 alterations to entries are not permitted at any
time, except as authorised by Resolution 727;

3.2

NAME OF PASSENGER BOX

3.2.1 Imprint the passenger's surname (family name) left


justified followed by an oblique, the given (first) name,
and optionally the title. When the given name is not
available or there is insufficient space on the ticket, the
given (first) name may be replaced by the initial(s). When
hyphenated surname or double surname is involved, omit
the hyphen or optionally omit the space, e.g. BRYCEBUCHANAN
or
BRYCE
BUCHANAN
as
BRYCEBUCHANAN.
3.2.2 Imprint appropriate Special Purpose Code, when
applicable, as provided for in Resolution 728, following
the passenger's name.
3.2.3 To discourage fraudulent use of tickets issued at
children's and infant's discounts/fares, the passenger
name shall be followed by:
3.2.3.1 the code INF or the word INFANT on tickets
issued at infant's discounts/fares;
3.2.3.2 the code CHD or the word CHILD, optionally
followed by age, e.g. CHD08, on tickets issued at
children's discounts/fares.
3.2.4 Ticketing of passengers with single letter family
names shall be accomplished in accordance with the
reservations procedures established in AIRIMP 2.6.10
which states, to accommodate systems that cannot
process single letter family names either:3.2.4.1 double the single letter family name as the family
name. For example, Miss Moan Y represented as
YY/MOANMISS, or
3.2.4.2 combine the single letter family name with the
first given name of that passenger as the family name.
For example, Miss Moan Y will be represented as
YMOAN/MISS and Miss Tuyetmai Van A will be represented as ATUYETMAIVAN/MISS. Multiple members of a

30TH EDITION, JUNE 2010

single letter family name are to be represented by


individual name elements. For example John and Sally U
would be represented as UJOHN/MR and USALLY/MRS.

3.3

FROM/TO

3.3.1 Indicate passenger's itinerary on ticket by printing


the full name of city where passenger will commence in
the box identified From and the full name of each
succeeding city or cities in the passenger's itinerary in the
box providing a separate flight coupon for each segment.
When more than one ticket is required the last To city
entry shall be repeated in the first From entry of the next
ticket.
3.3.2 When a part of the passenger's itinerary involves
surface transportation, in order to set up a boarding point
for the next segment:
provide a flight coupon covering the surface transportation in order to set up a boarding point for the next
flight coupon and mark the coupon covering the
surface transportation VOID.
3.3.3 When a city is served by two or more airports the
city name shall be followed by the airport name or code;
however:
3.3.3.1 when such city is a connecting point on the
journey, the city name shall be entered, followed by the
airport name or code;
3.3.3.2 when the itinerary involves arrival at one airport
and departure from another airport in the same city,
imprint city name followed by airport names or codes in
consecutive boxes in order of use, marking intermediate
coupon VOID in the Reservations boxes when it is not
to be used as a voucher for ground transportation.
3.3.4 When more than one terminal exists at the same
airport, the terminal name or indicator may be entered
following the airport name or code.
3.3.5 When a city has the identical name of another city
in another state or country, the city name shall be
followed by the airport name or code.
3.3.6 When a city has more than 17 characters the
especially established city abbreviations shall be used
(see Attachment D).

3.4

SPECIAL PURPOSE CODES/ENTRIES

When applicable imprint in X/O box:


code X to indicate no stopover is taken;
code O to indicate stopover is taken (optional).

3.5

FARE BASIS/TICKET DESIGNATOR

Imprint the appropriate code/ticket designator(s).

63

Passenger Services Conference Resolutions Manual


3.6

CARRIER

The airline designator shall be shown in the boxes


entitled Carrier unless at the time of ticket issuance a
specific carrier(s) has not been selected for the
segment(s) involved.

3.7

FLIGHT NUMBER

Imprint flight number.

Any adjustments to the entry shall be accomplished in


accordance with Resolution 727.

3.13

NOT VALID AFTER

When a ticket has a normal one year validity and is not


issued in conjunction or in exchange for another ticket, no
entry need be made. In all other cases, imprint the expiry
date (day and month only). Do not complete until a
confirmed reservation is imprinted on the ticket.

Imprint the Reservations Booking Designator as provided


in Resolution 728.

Exception: Where tariff rules prohibit voluntary


reservation changes, or where such changes are only
permissible against additional payment, the date to be
imprinted in this box shall be the same as the reservation
date imprinted on the same coupon.

3.9

Any adjustments to the entry shall be accomplished in


accordance with Resolution 727.

3.8

CLASS

DATE OF FLIGHT

Imprint day and month only.

3.10

TIME

Imprint time of scheduled flight departure expressed as


either A or P for AM or PM respectively, or in 24-hour
clock.

3.11

STATUS

Indicate the status of the reservation for each segment in


accordance with the following codes:
NS (infant, no seat) in the case of infants not
occupying seats as provided in applicable tariff rules,
this code shall be shown in the status box of each
flight coupon for a trip so affected.
OK (space confirmed).
RQ (space requested but not confirmed or space
waitlisted).
SA (subject to space being available) to be
imprinted whenever fare or rule prohibits making
advance reservations.
When reservation has not been requested or has been
refused and not waitlisted, imprint the word OPEN in the
Reservations boxes. Additionally, when a void sector is
imprinted, the word VOID shall be imprinted in these
boxes.

3.12

NOT VALID BEFORE

When applicable, imprint the earliest return date (day and


month only) in the appropriate box for each flight coupon.
Do not complete until a confirmed reservation is imprinted
on the ticket.
Exception: Where tariff rules prohibit voluntary
reservation changes, or where such changes are only
permissible against additional payment, the date to be
imprinted in this box shall be the same as the reservation
date imprinted on the same coupon.

64

3.14

ORIGIN AND DESTINATION

When the routing requires the issuance of more than one


ticket issued in conjunction with one another, on each
ticket imprint the three-letter city code for original place of
departure covered by the first ticket and the three-letter
city code of the final destination covered by the last ticket
respectively in the box entitled Origin/Destination.

3.15

AIRLINE DATA

Imprint data in this box in accordance with carrier's


instructions.

3.16

FARE CALCULATION

3.16.1 Fare calculation entries shall be completed when:


3.16.1.1

tickets are issued in conjunction;

3.16.1.2 tickets are issued in exchange for all or part of


another ticket(s);
3.16.1.3 more than one fare component is involved,
including but not limited to surcharges and differentials;
3.16.1.4 tickets are reissued for involuntary rerouting at
a higher fare;
3.16.1.5 any of the fare construction principles set forth
in 3.16.5 through 3.16.15 apply.
3.16.2 All amounts shall be in the same currency or
Neutral Units of Construction (NUCs). The date of
commencement of travel may be printed as the first entry
in the fare construction area on all tickets issued in
conjunction.
3.16.3 When equipment constraints prohibit the use of
parentheses, an asterisk(s) may be used.

30TH EDITION, JUNE 2010

Resolution 722
3.16.4 Routing Sequence shall be shown as follows:
3.16.4.1 list city codes and carrier codes in alternating
order, separated by a space.
Example:
LON_AF_PAR_LH_FRA
Note 1: The underlining shows where spaces are to
occur, but the underlining shall not appear on the ticket.
Note 2: Three-letter airline designators shall appear in
the fare calculation as set forth in Attachment C, Key,
paragraph 3.
3.16.4.2 show all routing points that represent the beginning or end of a segment;
3.16.4.3 when the itinerary includes anOpen segment,
show the carrier used in the calculation of the fare. If no
specific carrier is used as a basis in the calculation of the
fare, imprint YY.
Example:
LON_YY_NYC
3.16.4.4 precede by the symbol E/ any city(ies) in the
routing which must be transited by the passenger and for
which a flight coupon has been issued.
Examples:
BB_E/SIN
BB_E/BOM_CC_E/DEL
If there is no mandatory routing point, enter E/XXX at
the end of the segment to which the extra mileage
allowance applies;
3.16.4.5 precede by the symbol X/ any point on the
routing at which no stopover is permitted;
3.16.4.6 precede by the symbol B/ the point determining the maximum permitted mileage according to the
Mileage Equalisation Rule in Resolution 017c.
Example:
CC_B/SAO
3.16.4.7 precede by the symbol T/ a ticketed point
which is allowed to be omitted from the mileage
calculation.
Example:
BB_T/NYC
DD_T/YUL
3.16.4.8 precede by the symbol L/ any point in the
routing which causes a reduction of the Maximum Permitted Mileage (MPM). Mileage reduction is limited to one
time within a fare component.
Example:
BB_L/PEK
BB_L/SHA CC L/BJS TYO
BB_L/SHA CC BKK DD L/BJS EE TYO

30TH EDITION, JUNE 2010

3.16.4.9 when different Ticketed Point Mileages (TPM)


exist between two ticketed points and a mileage calculation is used, imprint, in brackets, the route codes FE (Far
East route), EH (Eastern route), TS (Trans-Siberian
route), AT (Atlantic route), RU (Russian route), PA
(Pacific Route) on the TPMs used by following the carrier
code to which it applies.
Examples:
FRA_LH(TS)TYO1518.00
MOW_JL(RU)TYO2381.00
3.16.4.10 when a surface sector is not included in the
fare calculation and/or mileage computation, replace the
carrier code with an oblique and a hyphen /-.
Examples:
BOS/-NYC
HKG/-CAN
3.16.4.11 when a surface sector is included in the fare
calculation and/or mileage computation but no flight
coupon is issued, replace the carrier code with two
obliques //.
Examples:
SFO//LAX
STR//NUE

3.16.5

Side Trips

3.16.5.1 Show side trips in asterisks/parentheses following the identical enroute points.
Example 1: Side RT
LON_BA_MIL(AZ_VCE30.00AZ_MIL30.00)OA_ATH_
M1000.00
LON_BA_MIL*AZ_VCE30.00AZ_MIL30.00*OA_
ATH_M1000.00
Example 2: Side OW
STO_SK_CPH(SK_MMA18.50/-CPH)AF_PAR_
M286.40
STO_SK_CPH*/-MMA_SK_CPH18.50*AF_PAR_
M286.40
3.16.5.2 show side trips within side trips in the same
manner.

3.16.6

Stopover and/or Transfer Charges

3.16.6.1 When a stopover and/or transfer charge is


applicable to a specific point, imprint S, followed by the
amount immediately after the city to which it applies.
Example:
NYC_NA_MIA_S10.00NA_LAX
3.16.6.2 When a charge is applicable for stopover(s)
and/or transfer(s) in excess of those allowed by the fare,
imprint S preceded by the number of excess stopovers
and/or transfers followed by the total amount of such

65

Passenger Services Conference Resolutions Manual


excess charges. This entry shall be made at the end of
the itinerary preceding the total amount in NUCs.

box when IT or BT is imprinted in the Fare or Total


box.

Example:
3S45.00

Example:
HKG BB LON Q4.23M/IT BB HKG M/IT END

3.16.7 Surcharge (other than stopover and/or


transfer charge)

3.16.9

3.16.7.1 When a surcharge (other than stopover and/or


transfer charge) is applicable to a specific segment,
imprint Q followed by the amount immediately after the
segment to which it applies.
Example:
NYC_LH_FRA_Q15.00AZ_ROM
3.16.7.2 When a surcharge (other than stopover and/or
transfer charge) is applicable to several consecutive
segments, imprint Q followed by the first and last cities
of the segments to which the surcharge applies and the
amount. This entry shall be made at the end of the
itinerary preceding the total amount in NUCs.
Example:
WAS_AF_PAR_AF_LON_BA_BAH M780.00Q_
WASBAH156.00NUC936.00
Note: Sleeper/berth
collected on a MCO.

3.16.8

surcharge

may

optionally

be

Fare Entries

3.16.8.1 Imprint the fare following the city code which


indicates the fare construction point.
3.16.8.2 Where, in the case of certain inclusive tour
fares and bulk inclusive tour fares it is prohibited to show
an amount, M or M plus percentage of increase shall be
followed by an oblique and the code IT or BT as
applicable.
Examples:
ZRH_LX_PMI_M/BT_IB_ZRH_M/BT
ZRH_LX_BCN_IB_VLC_IB_MAD_M/IT_LX_ZRH_
M/IT
ZRH_LX_ROM_AZ_CAG5M/IT_IG_MIL_LX_ZRH_
M/IT
3.16.8.3 When the fare is based on the mileage system,
precede the amount by the Code M. If applicable,
precede the M by percentage of increase, e.g. 5M.

Higher Class Differential

3.16.9.1 When segments are to be flown in a higher


class of service than permitted by the through fare
applied, imprint D followed by the segments to which it
applies and the amount. The segments shall be shown in
the same direction as the fare applied. This entry shall be
made at the end of the itinerary preceding the total
amount in NUCs.
Example:
D_CHIMSP12.00
3.16.9.2 Where there is a HIF for a city pair in both
classes, imprint D followed by the city pair to which the
class differential applies, specify M preceded by any
applicable percentage of increase, the HIF city pair and
the amount. The city pairs shall be shown in the same
direction as the fare applied. This entry shall be made at
the end of the itinerary preceding the total amount in
NUCs.
Example:
D_AALGVA_M_AALMIL280.76
3.16.9.3 Where there is a HIF for a city pair in one class
only, imprint D followed by the city pair to which the
class differential applies, specify M preceded by any
applicable percentage of increase, the class followed
by / and the HIF city pair, and the amount. The city pairs
shall be shown in the same direction as the fare applied.
This entry shall be made at the end of the itinerary
preceding the total amount in NUCs.
Example:
D_REKLON_M_Y/REKGLA36.23
3.16.9.4 Where there is a HIF for one city pair in the
higher class and a different city pair in the lower class,
imprint D followed by the city pair to which the class
differential applies, specify M preceded by any applicable percentage of increase, the higher class followed
by / and the HIF city pair, and the lower class followed
by / and the HIF city pair, and the amount. The city pairs
shall be shown in the same direction as the fare applied.
This entry shall be made at the end of the itinerary
preceding the total amount in NUCs.

Examples:
M_STO fare is based on mileage, raised to the
level of the higher fare from/to an intermediate point.
10M_NYCPAR fare is based on mileage, raised to
the level of the higher fare between two intermediate
points and surcharged ten percent.

Example:
D_BOMJKT_M_F/BOMDPS_Y/BOMKUL206.58

3.16.8.4 When it is necessary to collect a Q surcharge


on an IT or BT ticket imprint Q followed by the
amount immediately after the segment to which it applies.
Such amount must not be shown in the Fare or Total

Where it is necessary to raise the sum of the sector fares


to a through fare or a minimum fare required for circle
trips, imprint P followed by the points determining the
minimum fare, and the amount. This entry shall be made

66

3.16.10
3.16.10.1

Minimum Fares
Circle Trip Minimum (CTM)

30TH EDITION, JUNE 2010

Resolution 722
at the end of the itinerary preceding the total amount in
NUCs.
Example:
P_NYCROM4.65

3.16.10.2

One Way Backhaul Minimum

Where it is necessary to raise a one way fare involving a


back-haul to a minimum fare, imprint P followed by the
two pairs of points determining the one way minimum
fare, and the amount. This entry shall be made at the end
of the itinerary preceding the total amount in NUCs.
Example:
P_CHIPRG_CHIPAR40.00

3.16.10.3

Lowest Combination Principle

Where it is necessary to calculate a through fare in


accordance with the lowest combination principle, show
applicable fare calculation points and fares in normal
manner.

Where it is necessary to establish a fare between any two


ticketed points for fare construction checks (such as HIP,
BHC, CTM, RWM, and COP), imprint C/ and the
ticketed point used for construction immediately
preceding the city pair of the check and the amount.
Example:
P_C/MNL_PARBWN20.00
M_C/LON_REKCUR1000.00
P_C/BKK_LONGUM_LONSPN50.00
U_C/MNL_PARBWN_C/BKK PARBKI30.00

3.16.10.5

Open Jaw Minimum

Where it is necessary to raise the applicable fare of an


open jaw pricing unit to the level of the highest round trip
fare, imprint P, city pair, followed by the amount. This
entry shall be made at the end of the itinerary preceding
the total amount in NUCs.

3.16.11 Accompanied Infant's Fare


which Includes Free Fare Sector(s)

Example:
SYD_AA_HNL000.00_BB_LAX_CC_NYC_DD_
BDA_M0000.00NUC0000.00END_ROE1.27424

Imprint fare calculation/fictitious point(s) for applicable


sector(s). Imprint 0.00 following last fare calculation
point covering free sector(s).

3.16.10.4 Lowest Combination Used


to Establish an Unpublished Fare

Examples:
CGN(BOS)M32.20BB_NYC_CC_
LAX(SFO)0.00DD_TYO_M51.20
CGN(BOS)M32.20BB_NYC(BOS)0.00CC_
CGN_M32.20

To/From the USA, when the point used for calculation is a


point in the USA but not a ticketed point, preceding the
applicable fare imprint C/ and the non-ticketed point
which was used for calculation.

3.16.12

Sequence of Entries

Example:
NYC_CC_TYO_DD_HKG_DD_SIN_M_C/
LAX1129.18NUC1129.18END_ROE1.00

Fare calculation entries which must be shown at the end


of the itinerary shall be entered in the following order,
after the last sector fare:

When the lowest combination principle is used for fare


construction checks, imprint C/ and the ticketed point
which was used for the calculation, followed by the city
pair(s) representing the HIP or other minimum checks.

3.16.12.1 D, Q (multi-segment), S (excess


stopovers), P (minimum fares), H one way sub-journey
check and U (return sub-journey check), shall be shown
in the order in which they occur in the calculation of the
fare;

Examples:
HIP
LIM_BB_UIO_BB_CAY_CC_SIN_DD_SGN_M_
C/CAY_UIOSIN4656.12NUC4656.12END_
ROE1.00
BHC
P_C/BKK_RGNBWN_RGNBKI222.22
COP
P_C/LON_REKCTG333.33
RWM
P_C/SGN_HANRIX41.00

30TH EDITION, JUNE 2010

3.16.12.2 LESS (specified discount).

3.16.13

Total

Show the total sum of the fare calculation entries as the


last entry, preceded by the code of the unit of calculation,
i.e. currency code or NUC, as applicable.
3.16.14 END denotes end of fare calculation,
followed by ROE and breakdown of taxes/fees/charges,
if any.

67

Passenger Services Conference Resolutions Manual


3.16.15

Rate of Exchange

Imprint only the IATA rate of exchange used to convert


the total of the NUCs into the local currency of COC of
transportation, preceded by ROE.

3.16.16

Spacing

DFW to SLC
SLC to VEL

Flight is non-stop
Flight is non-stop

Example of entry at end of Fare Calculation


END ZPVEL0SLCCVGATLHSVMLUDFWSLC0
XFSLC3ATL3DFW3SLC3
Note 1: Space following ZP and XF is optional.

Items shall be separated by spaces except where alphabetic characters are followed by numerics or signs or vice
versa. A space shall, however, be maintained between a
location identifier and an airline designator whether or not
the airline designator is a numeric-alpha designator. At
such time as three-letter airline designators are implemented, the space preceding these designators shall be
replaced by a period. Consecutive location codes are
considered as one item.

3.16.17

Passenger Facility Charges (PFCs)

When the code XF is shown in a TAX/FEE/CHARGE


box, imprint the airport to which the PFC applies and an
amount indicator reflecting the dollar amount collected
(1 = USD 1.00, 2 = USD 2.00, 3 = USD 3.00, 4 = USD 4,
4.5 = USD 4.50) at the end of the Fare Calculation area
of the ticket. Imprint the code XF followed by the airport
code(s), in itinerary order, and the amount indicator for
each airport for which the PFC has been collected.
Example 1:
...END_XFLAS3MSL3HSV4.5LAW2
(XF total has been shown in a separate tax/fee/charges
box.)
Example 2:
...END_ROE1.00XF_LAS3MSL3HSV3LAW2
(XF total has been shown in a separate tax/fee/charges
box.)
Note:

Space following XF is optional.

3.16.18

U.S. Domestic Flight Segment Tax

When the U.S. Flight Segment Tax is detailed in the Fare


Calculation area, the following procedure shall be used.
The domestic segment to which the U.S. Flight Segment
Tax applies shall be shown following END in the Fare
Calculation area on the ticket or, when applicable, following the ROE rate. Imprint the Code ZP followed by
the origin airport code, in itinerary order, for each
domestic segment. For flight segments departing to or
from a qualified rural airport, show a 0 (zero) following
the origin airport code. The term domestic segment
means any segment consisting of one take off and one
landing and which is taxable transportation, as defined
in the U.S. tax laws.
Example:
Itinerary:
VEL to SLC
SLC to ATL
ATL to DFW

68

Flight is non-stop
Flight stops in CVG
Flight stops in HSV and MLU

Note 2: In the entry VEL0 the 0 indicates transportation beginning or ending at a rural airport for which no
U.S. Flight Segment Tax applies.

3.16.19

Combined Tax/Fee/Charge Amounts

Detail the combined taxes/fees/charges at the end of the


Fare Calculation entry or when applicable, following the
U.S. Flight Segment Tax (ZP) entry. When combined tax,
fee or charge amounts are to be detailed in the Fare
Calculation area, follow the fare calculation entry, or when
applicable the U.S. Flight Segment Tax, with the code
XT and imprint the individual amounts in the currency of
payment preceded or followed by the appropriate twoletter code. The applicable currency code may be shown
immediately following the code XT.
Example:
...END_ROE1.00XT_US6.00XA2.00XY5.00CA16.50
When the combined amount also includes a US
Passenger Facility Charge (PFC), the airport to which the
PFC applies and an amount indicator reflecting the dollar
amount collected (1 = USD 1.00, 2 = USD 2.00, 3 = USD
3.00) must be shown at the end of the Fare Calculation
area of the ticket. Imprint the total PFC amount collected
in the currency of payment preceded or followed by the
code XF, the airport code(s) (in itinerary order) and the
amount indicator for each airport for which the PFC has
been collected.
Example 1:
...END_ROE1.00XT_US6.00XA2.00CA16.50XF4.00
DCA1ATL3
(XF4.00 has been included in the XT amount.)
Example 2:
...END_ROE1.75XT_DE6.10NL12.20XA3.50US10.50
XF5.20JFK3
(Collected in other than USD; XF5.20 has been included
in the XT amount.)
Example 3:
...END ROE1.75XT DE6.10NL12.20XA3.50US10.50
XF JFK3
Example 4:
...END ROE1.75ZP VEL0SLC1CVG1ATL1HSV1
MLU1XTUS12.00ZP5.00XF 12.00SLC3ATL3DFW3
SLC3
(Collected in other than USD; XF total has been shown in
a separate tax/fee/charge box.)
3.16.20 A glossary list of symbols and explanation of
their usage is set forth in Attachment C.
30TH EDITION, JUNE 2010

Resolution 722
3.17

FARE

3.17.1 Imprint the total fare (excluding tax/fee/charge)


for the complete itinerary covered by the ticket or conjunction tickets. Imprint the fare in the currency of the
country of commencement of transportation, unless otherwise provided by applicable currency regulations; precede
by the applicable currency code. If the fare amount
(excluding tax/fee/charge) is greater than the space
available the currency code may be omitted.
3.17.2 For travel commencing in the countries of the
Economic and Monetary Union (EMU) the Fare box may
show only the ISO currency code of the euro22, 3 3.
3.17.3 The currency code is not required when transportation is entirely within the country of sale, with the
exception that the currency code is required for tickets
issued within the countries of the Economic and Monetary
Union. If the ticket is for a bulk inclusive tour fare, imprint
BT instead of the fare. Imprint the applicable fare
amount in the designated boxes as specified in the
appropriate Attachment B of Resolutions 722 and 722a.
3.17.4 If the ticket is for an inclusive tour fare which is
not directly available to the public, imprint IT instead of
the fare, unless the applicable fares Resolution requires
the fare to be shown. Imprint the applicable fare amount
in the designated boxes as specified in the appropriate
Attachment B of Resolutions 722 and 722a.
3.17.5 If for the carriage of a group of passengers
travelling at a discounted fare, the applicable regulations
permit a group below the minimum number to travel at the
total fares for the required minimum number, imprint the
total of the discounted fares to be collected, divided by
the actual number in the group.
3.17.6 For free tickets, issued under a Bonus Programme (Frequent Flyer schemes), AWARD may be
entered.

3.18

EQUIVALENT FARE PAID

3.18.1 The amount of fare, and type of currency in


which it is collected, shall be imprinted in the box entitled
Equivalent Fare Paid in either of the following cases:
3.18.1.1 when payment is in a currency other than that
shown in the Fare box;

1
2

In the event of a reissuance the procedures detailed in Attachment B to


Resolution 720a shall apply.
Applicable during an EMU transition period. When it is advised that an
EU Member State will be converting from a legacy currency to the euro
the Fare box may show either the ISO currency code of the national
currency or the ISO currency code of the euro.
Implementation of these procedures for the transition period will be
advised by IATA Global Head, Passenger.

30TH EDITION, JUNE 2010

3.18.1.1.1 Exception for new EMU countries. During the


period of transition21 the new EMU countries may have
dual expression of the same currency. No entry in the
EQUIV FARE PAID box shall be made when payment is
in either euro or the national currency expression.
3.18.1.2 when payment is in a currency other than the
national currency of the country of sale:
3.18.1.3 If a euro amount is shown in the fare box and
where payment is made in another EMU country in euro,
no entry shall be made in the EQUIVALENT FARE
PAID box.
3.18.2 If the equivalent fare paid is greater than the
space available the currency code may be omitted.
3.18.3 If the total amount is greater than the space
available the currency code may be omitted.
3.18.4 For tickets sold outside the country of commencement of international transportation, when tickets
are issued at IT/BT fares, IT or BT shall be imprinted
in the Equivalent Amount Paid box or leave blank.

3.19

TAX/FEE/CHARGE

3.19.1 Taxes/fees and charges shall be imprinted as


follows:
3.19.1.1

Imprint the amount of tax, fee or charge, if any.

3.19.1.2 Precede or follow the amount by the applicable


tax/fee/charge code (ISO country code or Special Fees
and Charges Codes as per Resolution 728).
3.19.1.3 Taxes, fees or charges with the same code
must be combined into one amount. If taxes, fees or
charges with different codes apply, show each tax, fee or
charge separately.
3.19.1.4 If a passenger is exempt from a normally
applicable tax, fee or charge Exempt, preceded or
followed by the applicable code, may be imprinted.
3.19.1.5 If there are not enough Tax/fee/charge boxes
on the ticket to accommodate all tax, fee and charge
entries, combine as many amounts as necessary into one
amount. Imprint the amount in one Tax/Fee/Charge box
preceded or followed by the code XT. Detail the
combined taxes, fees and charges in the fare calculation
area after the fare calculation entries or, optionally, in the
Endorsements/Restrictions box. Effective no later than
1 February 2009 the tax code XT shall not be used for
transmission of tax/fee/charge data in electronic tickets.
This change shall not apply to electronic tickets issued
prior to the date of system implementation.
3.19.1.6 For taxes, fees and charges to be shown
separately on the ticket, the IATA Ticket Tax Box
Service (TTBS) shall be an industry reference for such
taxes, fees and charges.

Implementation of these procedures for the transition period will be


advised by IATA Global Head, Passenger.

69

Passenger Services Conference Resolutions Manual


3.19.1.7 If the passenger is exempt from multiple
normally applicable taxes/fees/charges that are to be
detailed in the XT portion of the Fare Calculation area,
imprint EXEMPT preceded or followed by the applicable
tax/fee/charge codes, separated by hyphens or spaces.
Example:
XT US_XY_CA_FR EXEMPT
or
XT EXEMPT US_XY_CA_FR

3.21.3 When tickets are issued in exchange for other


tickets or MCOs/MPDs, imprint form of payment indicated
on original document relative to refunds, e.g. NONREF/
PEX.

3.19.2 BT or IT fares.
3.19.2.1 If the ticket is for a bulk inclusive tour fare
(BT) or an inclusive tour fare where BT or IT is shown
in the FARE box, enter tax(es)/fee(s)/charge(s) in
normal manner.
3.19.3 U.S. Passenger Facility Charges (PFC)
3.19.3.1 When the U.S. Passenger Facility Charge
(PFC) is applicable to one or more airports, show the total
PFC amount in the Tax/Fee/Charge box, preceded or
followed by the code XF and detail the airports to which
the PFCs apply at the end of the fare calculation entry in
the Fare Calculation Area.
3.19.3.2

The XF may be included in the XT amount.

3.19.4 U.S. Flight Segment Tax


3.19.4.1 When one or more U.S. Flight Segment Taxes
apply, imprint in the TAX/FEE/CHARGE box the total
U.S. Flight Segment Tax collected, preceded or followed
by the code ZP.
3.19.4.2

3.20

The ZP may be included in the XT amount.


1

TOTAL

Imprint applicable currency code and sum of amount


shown in Fare and Tax/Fee/Charge box; provided that,
when there is an entry in the Equivalent Fare Paid box,
then the total shall be the sum of the equivalent fare paid
plus tax/fee/charge if any. If the ticket is for a bulk
inclusive tour fare (BT) or an inclusive tour fare (IT) where
BT or IT is shown in the FARE box, imprint the
applicable currency code identifying the currency of
payment, followed by at least a space and BT or IT. If
the total amount is greater than the space available the
currency code may be omitted.

3.21

FORM OF PAYMENT

3.21.1 Form of Payment items may be separated by


spaces except where alpha characters are followed by
numerics or symbols or vice versa.
3.21.2 Imprint the appropriate code as provided in
Resolution 728; carry forward to reissued tickets:
3.21.2.1 when payment is made by more than one form,
the forms may be followed by the appropriate amount;
1

3.21.2.2 if space does not permit the imprinting of the


complete form of payment data as specified above,
truncation of the last characters is permitted. To indicate
that truncation has occurred, the last character in the
Form of Payment Box shall be an oblique (/). In the case
of truncation, the amount associated to at least one form
of payment must be imprinted.

3.21.4 In the case of a credit card, imprint the two


character alpha code followed by the card number replacing each of the characters in the credit card number with
the exception of the last four with the letter X. Each
credit card must have a corresponding source of approval
code and approval code which shall be shown following
the credit card account number. When an APPROVAL
CODE area is provided, imprint approval data for the first
credit card in this area. If separate charge form(s) are
used, the source of approval code and approval code will
be shown on the charge form(s) and need not be shown
on the ticket.
3.21.5 In the case of reissues, imprint the new form(s)
of payment, followed by the original form(s) of payment. If
original form of payment was by credit card, enter CC
only.

3.22

CONJUNCTION TICKETS

3.22.1 Imprint Document Number of all tickets being


issued to provide flight coupons covering the passenger's
itinerary. The low order digits of the serial number, i.e.
98/99/00/01, will suffice when number is computer
printed. (Tickets initially issued in conjunction must be
issued sequentially).
3.22.2 The number of tickets that may be issued in
conjunction shall be limited by the fare construction
information that can be accommodated on one ticket.
3.22.3 For electronic tickets the maximum number of
segments that may be issued in conjunction shall be
limited to 16 (i.e. a maximum of 4 tickets issued in
conjunction).

3.23

ORIGINAL ISSUE

3.23.1 In the case of reissue, imprint the document


number, place, date and agent's numeric code, if any, of
the accountable document originally issued. In the case
of consecutively numbered conjunction tickets, imprint the
ticket number of the first document. Carry forward this
information to subsequently reissued tickets.
3.23.2 Optionally, in the case of original issue, imprint
the place, date and agent's numeric code, if any; carry
forward this information if the ticket is reissued.

In the event of a reissuance the procedures detailed in Attachment B to


Resolution 720a shall apply.

70

30TH EDITION, JUNE 2010

Resolution 722
3.24

ISSUED IN EXCHANGE FOR

Example:

Imprint Document Number(s) of accountable document(s)


being exchanged.

3.25 VALIDATION AREA: DATE


AND PLACE OF ISSUE
3.25.1 Imprint the following information, either by validator die or ticket printer:
3.25.1.1 Agents' Numeric Code, in accordance with
Resolution 822;
3.25.1.2

date of issue;

3.25.1.3

name of issuing airline/agent;

3.25.1.4 place of issue and the name of country or, if


abbreviated, the ISO country code;
3.25.1.5

3.26
3.26.1

code or initials of issuing clerk (optional).

BAGGAGE INFORMATION
Allow

Imprint the free baggage allowance amount followed by


kilos K or pounds L, e.g. 20K or 44L. When the free
baggage allowance is based on pieces, imprint PC
optionally preceded by the number of pieces, e.g. PC or
2PC. When the free baggage allowance is unknown, the
free baggage allowance box shall also be blank. When
the fare used does not permit any free baggage allowance, NO,NIL or XX shall be entered in the free
baggage allowance box.

3.26.2

PCS/WT

3.26.2.1 At time of baggage check-in, make following


entries for each flight coupon covering segments over
which baggage is through checked:
3.26.2.1(a) enter number of checked pieces in the
PCS box, and additionally, when the free allowance is
based on pieces, enter the number of any excess
charges in the PCS or WT boxes as space permits,
and encircle that number;
3.26.2.1(b) when the free allowance is based on weight,
enter the checked weight in the WT box;
3.26.2.1(c) when the free allowance is based on pieces,
entry of the weight of checked baggage is optional except
when weight excess charges apply;
3.26.2.1(d) when baggage is checked through over two
or more segments, a horizontal arrow may be drawn
through the second and subsequent applicable boxes
instead of repeating the baggage information;

3.26.2.1(e) it is recommended that when the passenger


has no checked baggage, the unused boxes of the
applicable flight coupon(s) be crossed out;
3.26.2.1(f) at the option of the carrier checking baggage,
enter the total weight of unchecked baggage, excluding
any articles which may be carried in addition to the free
baggage allowance.
3.26.2.2 Where a Member accepts baggage from
another Member without release of baggage to the
passenger, and there are no entries in these boxes, if
may honour and copy the previous Member's entries in
these boxes from the preceding flight coupon.
3.26.2.3 When baggage is pooled in accordance with
Resolution 746:
3.26.2.3(a) on head of group's ticket, enter total
checked pieces, and weight when applicable, and,
optionally, unchecked weight, for the entire group. In the
Endorsements/Restrictions box enter PL and the total
number of passengers pooling baggage;
3.26.2.3.(b) on the tickets of the other passengers
pooling baggage, in the PCS and WT boxes, enter
PL and the last two digits of the serial number of the
group head's ticket.

3.27

ENDORSEMENTS/RESTRICTIONS

3.27.1 This section of the ticket is provided to ensure


common understanding between passenger and airline
employees where a fare is restricted as to time of travel,
period of validity, voluntary rerouting or where any other
restricting conditions are applicable which are not otherwise clearly evident from the required entries on the
ticket; such special restrictions will be printed in the
appropriate space or written out in plain language. In
addition, the following data is required to be imprinted in
this section:
3.27.1.1 when family fare or group fare requires the
family or group to travel together, imprint the code FTT
(family travel together) or GTT (group travel together) as
appropriate. If travel together is not required for the entire
itinerary, follow FTT or GTT by the city codes between
which the family/group must travel together. The routing
may be condensed;
3.27.1.2 in the case of infants not occupying seats as
provided in applicable tariff rules No Seat notation shall
optionally be shown on each flight coupon on the trip so
affected;
3.27.1.3 when a passenger holds a reservation but has
requested or is waitlisted on another flight or in a different
class of service, imprint the reservation held in the
reservations information area of the ticket. In the

30TH EDITION, JUNE 2010

71

Passenger Services Conference Resolutions Manual


Endorsement box of the applicable flight coupon(s)
imprint carrier, flight number, class, date, and city/airport
codes when other than cities/airports shown in From/To,
of requested flight or class, followed by RQ;
Examples:
XX101Y25JUL RQ
or when other than cities shown in From/To:
XX101Y25JUL CDGLHR RQ
3.27.1.4 when combined tax, fee or charge amounts are
to be detailed in the Endorsements/Restrictions box,
imprint the code XT followed by the individual amounts
in the currency of payment preceded or followed by the
appropriate two-letter code. The applicable currency code
may be shown immediately following the code XT.

3.28

TOUR CODE

1 indicates that a fare has either been created manually


or system computer priced with agent override entries.
2 indicates that a fare has been system computer priced
except for manipulation of the baggage allowance and/or
taxes, fees and charges.

3.30 SCAN AREA, DOCUMENT NUMBER


AND CHECK DIGIT
3.30.1 The scan area and Document Number shall
conform to the specifications defined in Recommended
Practice 1720a. The Document Number may be preprinted, or computer assigned and printed at time of
issuance. When route code or other similar information is
optionally used by Members, placement of such data in
the scan area shall not conflict with the provisions of
Recommended Practice 1720a.

Imprint the applicable tour code as provided in IATA


Resolution 728. Where an incentive ticketing scheme in
IATA Billing and Settlement Plan countries/areas has
been implemented, this box shall be used to identify such
schemes.

3.30.1.1

3.29 FARE CALCULATION PRICING/


REPORTING INDICATOR

For reissuance procedures, refer to Resolution 720a,


Attachment B.

A Fare Calculation Pricing or Reporting Indicator is


imprinted on automated passenger tickets. The Fare
Calculation Pricing or Reporting Indicator is a one
character identifier reflecting the method of pricing for the
ticket that is issued. Such indicator is imprinted
automatically and can be located on the TAT tickets in the
bottom right hand corner of the validation area. There is
no box demarcated. See also print position E72. On
ATB2 type tickets this indicator can be found in the F. I.
(Fare Indicator) box. See also print position E51.

Section 4 Optional Features

Option 1 Imprinting the Fare Calculation Pricing


Indicator

4.3 Use of shading in the boxes of the Good for


Passage section on each flight coupon which are outside
the portions outlined by heavy rule, in order to emphasise
the portion of carriage and validity to which each flight
coupon applies.

The values are:


0

= System computer priced (without any manual


modifications
except
for
the
baggage
allowance)
1
= Manually priced
29 = For individual airline/system provider use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation Reporting
Indicator
There are three values as follows:
0 indicates that a fare has been system computer priced
and that no change has been made to the reservation,
between pricing and ticket issuance with no manipulation
of the fare, or any data filed with the fare, including taxes,
fees and charges and applicable standard fare conditions
in accordance with Tariff Resolutions 100 and 101 with
the exception of the Tour Code.

72

Carbon

The carbon shall be in accordance with Attachment A.

3.31

REISSUANCE PROCEDURES

4.1 Use of spot or interleaf carbon for duplication of


imprinting on subsequent coupons.
4.2 The binding together of one, two, three or four flight
coupons in each ticket. Format variations may be
accomplished by adjusting the location of the horizontal
lines between print lines G and K.

4.4 Translations of the Notices, Notice of Contract


Terms Incorporated by Reference, and Passenger
Coupon may be included in the ticket.
4.5 Inclusion of individual carrier's name and advertising
design or slogan, at the Member's option, will be placed
in the preprinted information area on print line A. This
does not preclude the use of print line A and the area
above for preprinting such information.
4.6 Use of carbon in the Endorsements/Restrictions
box; provided that when the carbon is used, the word
Carbon appears in the Endorsements/Restrictions box
on all coupons of the ticket.
4.7 Location of the title Date and Place of Issue in
conformity with Resolution 720.

30TH EDITION, JUNE 2010

Resolution 722
4.8 Inclusion of the preprinted statement in the scan
band of all flight coupons Do Not Mark or Write in the
White Area Above, positioned along the bottom, not
more than 1/8 inch from the bottom of the document to
the top of the characters of the statement.
4.9 Members may exercise any of the options listed in
Attachment B.
4.10 If sufficient print positions are available in the fare
construction area coupon value may be entered following
the fare construction information in the following manner:
--- (three consecutive hyphens to identify the start of
the coupon value option);
x (space);
xxxxxx (coupon value).
Repeat the above sequence as many times as necessary,
separated by obliques (/). However, the three hyphens
are required only once.
4.11 Inclusion of an Approval Code box in Print Line
A 5257 and/or in Print Line B 5257.

GOVERNMENT RESERVATIONS
CANADA
1. It is to be understood that in the case of transportation to or
from points in Canada the Conditions of Contract will be valid for
participating carriers subject to the jurisdiction of the Canadian
Transportation Agency only when covered by effective tariff
provision on file with the Canadian Transportation Agency in
accordance with its tariff filing requirements.
2. In the event of conflict between the wording on the
passenger ticket or baggage check or in the Conditions of
Contract, on the one hand, and the provisions of the issuing or
connecting carrier's applicable tariff filed with the Canadian
Transportation Agency, on the other hand, the latter shall apply.
3. This acceptance shall not be construed as constituting a
finding as to the adequacy or otherwise of the notice respecting
limitations of carrier liability pursuant to Warsaw or any other
international Convention or law. (12.12.73)

SOUTH AFRICA
1. Tickets for travel commencing in South Africa/South West
Africa, whether such tickets have been issued in South Africa/
South West Africa or not, must in all events show in the Fare
box the applicable normal, special or inclusive tour fare as
approved by the Government of the Republic of South Africa.
The fares thus reflected shall be the basis for refund purposes
should any ticket or part thereof be presented for refund.
(21.8.78)

30TH EDITION, JUNE 2010

73

Passenger Services Conference Resolutions Manual


RESOLUTION 722
Attachment A
TRANSITIONAL AUTOMATED TICKET (TAT)
FLIGHT COUPON

Note 1: Print line Q is centred 3/8 of an inch from the bottom edge of the ticket. The remaining print lines are centred six
to an inch vertically from this point.
Note 2: Print column 1 is centred 1/10 of an inch from the left edge of the ticket.
Note 3: Print columns are centred ten characters per inch horizontally.
Note 4: Print column 73 has been left as a space.
Note 5: For 1, 2 or 3 flight coupon versions, format variations may be accomplished by adjusting the horizontal lines
between print lines G and K.

74

30TH EDITION, JUNE 2010

Resolution 722 Attachment A


CARBON PATTERN FOR BACK OF AUDIT AND FLIGHT COUPONS
(as viewed from back)

This carbon pattern is for tickets with a preprinted document number, i.e. without carbon behind the scan area.
May be carbonised when used to show an IT fare and not preceding a flight coupon or the passenger
coupon.

CARBON PATTERN FOR BACK OF AUDIT AND FLIGHT COUPONS


(as viewed from back)

This carbon pattern is for tickets with preprinted stock control numbers and the ticket number is computer-generated and
printed at time of issuance.

30TH EDITION, JUNE 2010

75

Passenger Services Conference Resolutions Manual


AUDIT COUPON

Note 1: Print line Q is centred 3/8 of an inch from the bottom edge of the ticket. The remaining print lines are centred six
to an inch vertically from this point.
Note 2: Print column 1 is centred 1/10 of an inch from the left edge of the ticket.
Note 3: Print columns are centred ten characters per inch horizontally.
Note 4: Print column 73 has been left as a space.
Note 5: For 1, 2 or 3 flight coupon versions, format variations may be accomplished by adjusting the horizontal lines
between print lines G and K.

CARBON PATTERN FOR BACK OF AGENT COUPON


(as viewed from back)

This carbon pattern is for tickets with a preprinted document number, i.e. without carbon behind the scan area.
May be carbonised when used to show an IT fare and not preceding a flight coupon or the passenger
coupon.

76

30TH EDITION, JUNE 2010

Resolution 722 Attachment A


CARBON PATTERN FOR BACK OF AGENT COUPON
(as viewed from back)

This carbon pattern is for tickets with preprinted stock control numbers and the ticket number is computer-generated and
printed at time of issuance.

30TH EDITION, JUNE 2010

77

Passenger Services Conference Resolutions Manual


RESOLUTION 722
Attachment B
TRANSITIONAL AUTOMATED TICKET
(TAT)
LINE SPECIFICATIONS CHARACTER
ALLOCATIONS
PRINT LINE A
Print Position
(139)
Preprinted Information
(3039)
Preprinted Information
(4046)
Origin/Destination City Code of First Boarding
Point, an oblique, and city code of the last point
in the itinerary
(4753)
Unassigned
(4045)
Origin/Destination City Code of First Boarding
Point, and city code of the last point in the
itinerary
(4653)
Unassigned
(5447)
Unassigned
(5872)
Validation Area

Options
(129)
Airline Name (may be imprinted)
(4045)
Origin/Destination City Code of the First
Boarding Point and city code of the last point in
the itinerary
(46)
Blank
(47)
Blank
(4850)
If currency code has not been printed in Fare,
Equivalent Fare Paid or Total box due to lack of
space, imprint the currency code which has been
omitted.
(5153)
Unassigned

78

(5865)
IATA Airline/Agent Numeric Code, comprised of
two-digit country designator, one-digit Traffic
Conference designator, four-digit office designator and one-digit check digit
(66)
Space
(6772)
Date of Issue in Form DDMMMY

Option (Universal Charge Form)


(129)
Credit Card Certification

PRINT LINE B
Print Position
(129)
Restrictions/Endorsements
(3039)
Preprinted Information
(4057)
Unassigned
(5872)
Validation Area

Option 1
(125)
Endorsements
(2629)
Departure Count (group ticket)
(30)
Space-Field Bar Separator
(3039)
IT fare, when it must not be shown on flight and
passenger coupons
(3139)
Preprinted Information
(4050)
Booking Reference
(51)
Blank
(5257)
Credit Card Approval Code (right justified)
(5872)
Name of Issuing Airline/Agent

Option 2
(40)
Blank
(4143)
If currency code has not been printed in Fare,
Equivalent Fare Paid or Total box due to lack of
space, imprint the currency code which has been
omitted.

30TH EDITION, JUNE 2010

Resolution 722 Attachment B


(4457)
Unassigned
(5872)
Name of Issuing Airline/Agent

Option (Universal Charge Form)


(129)
Credit Card Cardholder's Signature

PRINT LINE C
Print Position
(129)
Restrictions/Endorsements
(3039)
Preprinted Information
(4057)
Issued in Exchange For
(5872)
Validation Area

Options
(129)
Preprinted Information
(129)
Passenger Name Field
(30)
Space-Field Bar Separator
(3039)
BT or IT fare, when it must not be shown on
flight and passenger coupons
(3139)
Date of Issue
(4053)
Issued in Exchange For
(54)
Space-Field Bar Separator
(5872)
Name of Issuing Airline/Agent

Option 1
(129)
Passenger Name Field
(30)
Space-Field Bar Separator
(3139)
Date of Issue
(4053)
Date and Place of Original Issue
(54)
Space-Field Bar Separator
(5872)
Place of Issue and ISO Country Code

Option 2
(129)
Restrictions/Endorsements
(3039)
Tour Code

PRINT LINE E
Print Position
(129)
Passenger Name Field
(3067)
Conjunction Ticket Number(s)
(6870)
Issuing Agent Identity
(71)
Oblique
(72)
Option 1 Fare Calculation Pricing Indicator per
Resolution 722c Attachment C Reference No 10.
Option 2 Fare Calculation Reporting Indicator
per Resolution 722c Attachment C Reference
No 10.

Option 1
(30)

PRINT LINE D
Print Position
(125)
Restrictions/Endorsements
(2639)
Tour Code
(4057)
Issued in Exchange For
(5872)
Validation Area

30TH EDITION, JUNE 2010

Space-Field Bar Separator


(3139)
Tour Code
(4053)
Conjunction Ticket Number
(54)
Space-Field Bar Separator

Option 2
(125)
Passenger Name Field
(2639)
Tour Code

79

Passenger Services Conference Resolutions Manual


PRINT LINE F
Contents All Preprinted Headings

PRINT LINES G, H, I AND J


Print Position
(1)
Special Purpose Code
(2)
Space-Field Bar Separator
(319)
City Names in Routing
(2023)
Carrier Code
(2428)
Flight Number
(2930)
Class of Service
(3135)
Date of Flight in form DDMMM
(36)
Space-Field Bar Separator
(3741)
Time of Flight Departure
(42)
Space-Field Bar Separator
(4344)
Status Code
(4559)
Fare Basis
(6064)
Not Valid Before in form DDMMM
(6569)
Not Valid After in form DDMMM
(7072)
Free Baggage Allowance

Options
(2041)
Baggage Checked/Unchecked
(4272)
Form of Payment Area
(2072)
Remittance Area
(Audit, Agent and tax/fee/charge coupons)
(2072)
Baggage Checked/Unchecked
(Flight coupons)

Universal Charge Form


Option 1
(2041)
Extended Payment Terms
(4260)
Credit Card Name/Code
(6172)
Approval Code

Option 2
(2042)
Preprinted Information Extended Payment
(43 and 44)
Extended Payment Terms
(4560)
Credit Card Name/Code
(6172)
Approval Code

Option 3
(2060)
Extended Payment Terms
(6172)
Approval Code

PRINT LINE K

PRINT LINE L

Print Position

Print Position

(1)
Special Purpose Code
(2)
Space-Field Bar Separator
(319)
City Name in Routing
(2072)
Baggage Checked/Unchecked

80

(111)
Fare
Imprint BT or IT when issued for a BT or IT
fare which must not be shown on the flight
coupon. AWARD may be imprinted for free
tickets issued under a Bonus Programme (Frequent Flyer Scheme)
(1272)
Fare Calculation Area

30TH EDITION, JUNE 2010

Resolution 722 Attachment B


Options
(1241)
Fare Calculation Area
(4272)
Form of Payment Area
(2072)
Baggage Checked/Unchecked (half depth)

PRINT LINE M
Print Position
(111)
Equivalent Fare Paid
(1272)
Fare Calculation Area

Options
(111)
Tax/fee/charges
(1241)
Fare Calculation Area
(4272)
Form of Payment Area

PRINT LINE N
Print Position
(111)
Tax/fee/charges
(1272)
Fare Calculation Area

Options
(111)
Total
(1241)
Fare Calculation Area
(4272)
Form of Payment Area

PRINT LINE O
Print Position
(111)
Tax/fee/charges
(1272)
Fare Calculation Area

30TH EDITION, JUNE 2010

Options
(141)
Preprinted Data
(111)
Total
(1241)
Fare Calculation Area
(4272)
Form of Payment Area

PRINT LINE P
Print Position
(111)
Total
When issued for a BT or IT fare which must
not be shown on the flight coupon, imprint the
applicable currency code identifying the currency
of payment, followed by at least a space and
BT or IT
(1241)
Scan Area
(4272)
Form of Payment Area

Options
(111)
Tax/fee/charges
(111)
Unassigned
(1242)
Form of Payment Area
(4372)
Scan Area
(15)
Equivalent Fare Paid
(614)
Stock Control Number
(114)
Supplemental Scan Area
(1544)
Scan Area
(118)
Unassigned
(1944)
Scan Area
(4572)
Form of Payment Area

81

Passenger Services Conference Resolutions Manual


PRINT LINE Q (Scan Line)

PRINT LINE R

Print Position

Print Position

(111)
Unassigned
(1241)
Scan Area
(4272)
Original Issue Area

Option 1
(114)
Supplemental Scan Area
(114)
Stock Control Number
(15)
Equivalent Fare Paid
(37)
Airline Code Number followed by a check digit
and an oblique
(614)
Stock Control Number
(1544)
Scan Area
(118)
Unassigned
(1944)
Scan Area
(111)
Total
(111)
Unassigned
(111)
Exchange Rate

Option 2
(15)
When generated directly by a carrier or a CRS, a
Servicing Airline/System Provider Code (three
numerics) followed by a modulus 7 check digit,
followed by an oblique / shall be imprinted
Example: 0151/
(6)
Space
(710)
Ticketing System Code in accordance with
Resolution 728, paragraph 6
Example: ABCD
(11)
Unassigned

82

(14)
When printing (Print or Print Exchange procedures in accordance with Resolution 722f) Electronic Ticket coupons:
Imprint ETKT
or
Blank
(511)
Unassigned
(1241)
Scan Area
(4272)
Bar Code Area

Options
(111)
Airline Information
(113)
Stock Control Number and buffer
(313)
Transmission Control Number
(15)
Equivalent Fare Paid
(614)
Stock Control Number
(114)
Supplemental Scan Area
(1541)
Scan Area

PRINT LINE S
Note: Print Line S is not a full 1/6 of an inch.

Print Position
(111)
Unassigned
(1241)
Scan Area
(4272)
Bar Code Area

Options
(113)
Stock Control Number and buffer
(1441)
Scan Area
(4272)
Bar Code Area

30TH EDITION, JUNE 2010

Resolution 722 Attachment C


RESOLUTION 722
Attachment C
GLOSSARY
Symbol
XT
E/

L/

B/
X/
//

/-

()

YY

Entry
CA10.00_US3.00XF3.00JFK3
Combines taxes, fees and other charges.
BB_E/SIN
Mandatory routing point.
BB_E/BOM_CC_E/DEL
Consecutive mandatory routing points.
BB_MEX_E/XXX728.00
Extra Mileage Allowance no mandatory
routing point.
BB_L/PEK
BB_L/SHA CC L/BJS TYO
BB_L/SHA CC BKK DD L/BJS EE TYO
Routing point(s) causing a reduction of
the maximum permitted mileage. Mileage
reduction is limited to one time within a
fare component.
Point determining maximum permitted
mileage under mileage equalisation rule.
X/CHI
Point at which no stopover is permitted.
SFO//LAX
Surface sector included in fare calculation
and/or mileage computation (no flight
coupon issued).
BOS/-NYC
Surface sector not included in fare
calculation and/or mileage computation.
NYC_BB_MIA_S10.00BB_LAX
Stopover charge applicable to a specific
point.
3S45.00
Stopover charge(s) in excess of those
allowed by the fare.
LON_BB_MIL(BB_VCE_BB_MIL60.00)BB_
ATH
Side trip, round trip.
STO_SK_CPH(SK_MMA18.50)/-CPH_AF_
PAR286.40
Side trip, one way.
HKG_YY_TKO
Code to be used if no specific carrier is
used as a basis in the calculation of the
fare.

30TH EDITION, JUNE 2010

5M
10M
15M
20M
25M

5M
10M
15M
20M
D

*/
P

X/E

ROM_BB_PAR_BB_NYC_M108.00
Fare is based on mileage system without
a surcharge.

ROM_BB_PAR_BB_CHI_10M120.00
Fare is based on mileage system with a
surcharge (either 5, 10, 15, 20 or 25
percent).
M_STO
Fare is based on mileage, raised to level
of the higher fare from/to an intermediate
point, without a surcharge.
10M_NYCPAR
Fare is based on mileage, raised to the
level of the higher fare between two
intermediate points and surcharged by
applicable percentage.
D_PARVIE10.00
Differential (travel is in a higher class of
service than permitted by the through fare
applied).
D_PARVIE5M10.50
Mileage surcharge on a differential.
D_BOMJKT M F/BOMDPS Y/BOMKUL
* class code in this position.
P_NYCROM4.65
Increase to circle trip minimum or
around-the-world minimum.
P_CHIPRG_CHIPAR40.00
or
P_MUCNYC_ZRHBOS11.00
Increase to a one way minimum
(backhaul).
P_ROMNYC_ZRHNYC25.00
or
P_MUCNYC_FRAYUL12.00
Increase to a half round trip special fare
(open
jaw
special
fare
involving
backhaul).
P_TLVMAN_50.00
Increase to a minimum required for a
special fare open jaw raised to the highest
special round trip fare.
P_TYO76.00
Increase to a minimum required for
journey via a specific point.
X/E/HNL
Extra Mileage Routing which is also an
intermediate point at which no stopover is
permitted.

83

Passenger Services Conference Resolutions Manual


X/L

C/---

Currency
Code or
NUC

END

---

ROE

X/L
Reduced Mileage Routing Point is also an
intermediate point at which no stopover is
permitted.
C/AMS_M200.00
Through fare calculated in accordance
with lowest combination principle.
NYC_BB_FRA_Q15.00
Surcharge applicable to a specific
segment.
Q_WASBAH156.00
Surcharge
applicable
to
several
consecutive segments.
CHF376.00
NUC545.00
The total sum of the fare calculation
entries (preceded by currency code or
NUC as applicable).
Denotes end of fare calculation, followed by
ROE and breakdown of taxes/fees/charges,
if any.
PAR.CYM_BRU.CYM_PAR
Identifies three-letter airline designator in
fare calculation.
ROE1.76
The rate of exchange used to convert the
NUCs into local currency fare.

3. When printing/reading a fare construction using


three-letter airline designators, the three-letter airline
designators are preceded by a period as follows:
PAR.CYM_BRU
PAR.CYM_E/BOM
PAR.CYM_L/PEK
Note: Applicable only to airlines using three-letter
designators.

KEY
1. When reading
preceded by:
Carrier Code:
AA_NYC
BB_E/BOM
CC_L/PEK
Surface Sector:
//NYC
/-NYC

the

itinerary

read

all

cities

2. When reading a through fare construction to determine how the mileage was determined:
take out side trips and fare entries;
read all cities preceded by Carrier Codes and
symbols as follows:
AA_BOS
BB_E/BOM
CC_L/PEK
//BOS
(BOS)
((BOS))
the same procedure shall be used to determine the
mileage calculation in a side trip.

84

30TH EDITION, JUNE 2010

Resolution 722 Attachment D


RESOLUTION 722
Attachment D
SHOWING CITY NAMES IN THE GOOD
FOR PASSAGE SECTION
City names are normally spelled out in full. If the names
exceed the 17 characters of available space, apply the
following.
1.

Use the following abbreviations wherever they apply:


FT
ST
IS
GOV
INT
HBR

=
=
=
=
=
=

Fort
Saint
Island
Governor
International
Harbor

EWN
EPH
FIT
GKN
GNU
GSO
GSP
HSV
HTS
LEB

2. Omit prepositions such as de, do, das, des,


whenever they are part of the city name.
3. Omit articles such as the, la or initials when
included in city name.
4.

Omit words such as heliport, airport, airstrip, etc.

LWS
LWV
MBS

5. After having followed the reductions shown in


Paragraphs 14, and the city name still exceeds
17 characters, truncate all characters beyond the 17th
character.

MGR

6. When an airport serves more than one city and the


multicity names exceeds 17 characters, the following
abbreviation or selected name for those cities shall be
used:

MLL

ABE
ALB
AOO
AVL
AVP
BDL
BEH
BGM
BLF
BPT
CID

Allentown/Bethlehem/Easton
ALLENTOWN/BTHLEHM
Albany/Schenectady
ALBANY/SCHENCTADY
Altoona/Martinsburg
ALTOONA/MARTINSBG
Asheville/Hendersonville
ASHEVLE/HENDSNVLE
Wilkes-Barre/Scranton
SCRANTN/WILKESBAR
Hartford/WindsorLocks/Springfield
HARTFORD/SPRNGFLD
BentonHarbor/StJoseph
BENTHNHBR/STJOSEPH
Binghamton/Endicott/JohnsonCity
BINGHAMTON
Bluefield/Princeton
BLUEFIELD/PRINCTN
Beaumont/PortArthur
BEAUMONT/PTARTHUR
CedarRapids/IowaCity
CEDRRAP/IOWACTY

30TH EDITION, JUNE 2010

MHK

MNM
MRH
MSL
MSP
MVY
MYV
OTH
PHF
PHL
TPA
PKB

Newbern/Jacksonville/CampLeJeune
NEWBERN
Ephrata/MosesLake
EPHRATA/MOSESLKE
Fitchburg/Leominster
FITSCHBG/LEOMINSTR
Gulkana/Glennallen
GULKANA/GLENNALLN
GoodnewsBay/Mumtrak
GOODNEWS/MUMTRAK
Greensboro/Highpoint/WinstonSalem
GREENSBORO/HIGHPT
Greenville/Spartanburg
GREENVL/SPARTANBG
Huntsville/Decatur
HUNTSVIL/DECATUR
Ashland/Huntington
ASHLAND/HUNTINGTN
Hanover/LebanonWhiteriverJunction
LEBANON/WHITERJCT
Lewiston/Clarkston
LEWISTON/CLARKSTN
Lawrenceville/Vincennes
LAWRENCEVL/VINCEN
Saginaw/BayCity/Midland
SAGINAW/BAYCITY
Moultrie/Thomasville
MOULTRIE/THOMASVL
Manhattan/FtRiley/JunctionCity
MANHATTAN/JCTCITY
FortunaLedge/Marshall
MARSHALL/FORTUNA
Menominee/Marinette
MARINETTE/MENOMIN
MoreheadCity/Beaufort
MOREHEAD/BEAUFORT
MuscleShoals/Florence/Tuscumbia/Sheffield
MUSCLE SHOALS
Minneapolis/St.Paul
MINNEAPOLS/STPAUL
MarthasVineyard/VineyardHaven
MARTHAS VINEYARD
Marysville/YubaCity
MARYSVLE/YUBACITY
NorthBend/CoosBay
N.BEND/COOSBAY
NewportNews/Hampton/Williamsburg
NEWPORTNEWS/HAMPT
Philadelphia/Camden
PHILADELPHIA
Tampa/St.Petersburg/Clearwater
TAMPA/STPETERSBRG
Parkesburg/Marietta
PARKERSBG/MARIETA

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Passenger Services Conference Resolutions Manual


PLN

PPF
PSB
PSC
PSK
SBY
SLK
SNA
SOP
SQI
SRQ
STE
SUN
SYI
TBN
TRI
WBW
YNG

Cheboygan/HarborSprings/Mackinac/Pellston/
Petosky
PELLSTON
Coffeyville/Independence/Parsons
INDEPENDENCE
Bellafonte/Clearfield/Phillipsburg/StateCollege
PHILIPSBURG
Pasco/Kennewick/Richland
PASCO/RICHLD/KENN
Pulaski/Blacksburg/Radford
PULASKI/BLACKSBRG
Salisbury/OceanCity
SALISBURY/OCEANCT
SaranacLake/LakePlacid
SARANACLAKEPLACID
SantaAna/LagunaBeach
SANTAANA/LAGUNA
SouthernPines/Aberdeen/Pinehurst
SOUTHER PINES
Sterling/RockFalls
STERLING/ROCKFLS
Bradenton/Sarasota
SARASOTA/BRADENTN
StevensPoint/WisconsinRapids
STEVNSPT/WISCRPDS
Ketchum/Hailey/SunValley
HAILEY/SUNVALLEY
Shelbyville/Tullahoma
SHELBYVL/TULLAHOM
FtLeonardWood/Tribune
FTLENWOOD/TRIBUNE
Bristol/JohnsonCity/Kingsport
TRI-CITY TENN
Wilkes-Barre/Scranton/WyomingValley
WLKS-BR/SCRTN/WYO
Youngstown/Warren/Sharon
YOUNGSTOWN/WARREN

Note: List to be updated for inclusion of other points in


Area 1, Area 2 and Area 3 needing similar treatment.

86

30TH EDITION, JUNE 2010

Resolution 722 Attachment E


RESOLUTION 722
Attachment E
TRANSITIONAL AUTOMATED TICKET
COMBINATION AUDIT COUPON/UNIVERSAL CHARGE FORM

Note 1: Print line Q is centred 3/8 of an inch from the bottom edge of the ticket. The remaining print lines are centred six
to an inch vertically from this point.
Note 2: Print column 1 is centred 1/10 of an inch from the left edge of the ticket.
Note 3: Print columns are centred ten characters per inch horizontally.
Note 4: Print column 73 has been left as a space.
Note 5: For 1, 2 or 3 flight coupon versions, format variations may be accomplished by adjusting the horizontal lines
between print lines G and K.

30TH EDITION, JUNE 2010

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Passenger Services Conference Resolutions Manual


RESOLUTION 722
Attachment F
NOTICE TO BE CONTAINED IN THE TICKET IF THE LEGAL NOTICES (AS REFERRED TO IN PARAGRAPH 2.3 OF
THIS RESOLUTION) ARE NOT CONTAINED IN BUT PROVIDED WITH THE TICKET:

AIR TRANSPORTATION
Passengers on a journey involving an ultimate destination or a stop in a country other than the country of departure are
advised that international treaties known as the Montreal Convention, or its predecessor, the Warsaw Convention,
including its amendments (the Warsaw Convention System), may apply to the entire journey, including any portion
thereof within a country. For such passengers, the applicable treaty, including special contracts of carriage embodied in
any applicable tariffs, governs and may limit the liability of the carrier. CHECK WITH YOUR CARRIER FOR MORE
INFORMATION.
With this ticket you will receive a set of notices which forms part of the ticket and contains the Conditions of Contract
and Other Important Notices. Please make sure that you have received these notices, and if not, contact the issuing
airline or travel agent to obtain copies prior to the commencement of your trip.

NON-AIR TRANSPORTATION AND/OR SERVICES


Where this ticket is issued for transportation or services other than air travel, specific terms and conditions may apply.
These terms and conditions may be included in the ticket set or may be obtained from the issuing company or agent.

88

30TH EDITION, JUNE 2010

Resolution 722a
RESOLUTION 722a
OFF PREMISE TRANSITIONAL
AUTOMATED TICKET (OPTAT)
PSC(30)722a

Expiry: Indefinite
Type: A

RESOLVED that:
Notwithstanding Resolution 722, for interline carriage, the
Off Premise Transitional Automated Ticket (OPTAT) shall
be used as provided herein.
The provisions of this resolution shall not apply to IATA
Billing and Settlement (BSP) schemes.

Section 1 General
1.1 The OPTAT is a multi-copy carbonised ticket
designed for use in various automated printing devices,
for which data may be computer generated.
1.2 The OPTAT shall not be issued manually.
1.3 The OPTAT shall not be issued for more than one
passenger for international travel.
1.4 In accordance with their interline traffic agreements,
Members shall honour the OPTAT.
1.5 The OPTAT shall be used at Off Premise
locations, i.e. passenger sales agents and commercial
accounts, when two or more Members individually
transmit data from their systems for issuance, or the ticket
printing device is neither provided nor controlled by the
Member. In all other cases, the OPTAT may be used at
such off premise locations.
1.6 In countries/areas where the IATA Billing and
Settlement Plan has been implemented, an electronic
ticket (OPET) in accordance with resolution 722g shall be
issued.
1.7 When the itinerary to be ticketed is e-ticket eligible,
and it is technically and/or procedurally feasible, an ET
shall be issued.
1.8 Where the Validating Carrier has elected to impose
additional fees and charges (e.g. OA, OB, OC etc.,) such
charges shall not be collected on paper tickets.

1.9

USE BY MEMBERS

1.9.1 The OPTAT ticket format may be used by Members at their own offices.

Section 2 Specifications
2.1

FRONT COVER

The outside front cover, if any, shall bear the descriptive


title Passenger Ticket and Baggage Check, the words

30TH EDITION, JUNE 2010

Issued By, followed by the name and address of the


Member, the words Member of International Air
Transport Association, and/or Air Transport Association
of America.

2.2

COUPONS

The OPTAT shall contain the following coupons, the front


of which shall have the background colours as specified:
Audit Coupon (optional) green;
Audit Coupon/Universal Charge Form (optional)
white with inch green stripe across the top of the
coupon (only for use by Members when the OPTAT
is used at their own offices);
Universal Charge Form (optional) white;
Four Flight Coupons predominantly buff/beige;
Agent Coupon (optional) pink;
Tax/fee/charge Coupon (optional) pink;
Passenger Coupon white.
If the Audit and Agent Coupons are not included in the
ticket set, facsimiles of them may be printed on plain
paper or reproduced from the electronic ticketing record.
2.2.1 The audit coupon, when present, shall not be
printed on the first sheet of the document but shall be
printed as part of the contents of the ticket.

2.3

COUPON LAYOUT

The layout of the coupons shall be as set forth in


Attachments A and B. Additionally:
2.3.1 on coupons other than flight coupons, the words
Not Good for Passage shall be printed instead of the
words Good for Passage or otherwise highlighted;
2.3.2 each coupon shall be identified in the appropriate
box, by name, i.e.:
Audit Coupon or Audit Coupon/Universal Charge
Form;
Universal Charge Form;
Agent Coupon;
Tax/fee/charge Coupon 1 or 2;
Flight Coupon 1, 2, 3 or 4;
Passenger Coupon.

2.4

TICKET NOTICES

The Conditions of Contract and Other Important Notices


as set forth in Resolution 724, shall be contained in the
ticket. Where the OPTAT coupons are provided
independently from the ticket notices, such coupons shall
include the wording as shown in Attachment C (to be
printed on the back of the Passenger Coupon) and shall
be delivered to the passenger in a ticket wallet. This
wallet shall contain all mandatory ticket notices.
Optionally for carrier issued tickets the mandatory ticket
notices may be included as part of the ticket set which is
given to the passenger, in which case the ticket set shall
incorporate the title Passenger Ticket and Baggage

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Passenger Services Conference Resolutions Manual


Check, and the wording as shown in Attachment C shall
be contained in the ticket.

2.5

PRINTING

Print spacing shall be six per inch to centre of


character vertically and ten per inch to centre of
character horizontally. Preprinted data in the scan line
shall be in one of the fonts specified in Recommended
Practice 1720a, Attachment B paragraph 2.6.

2.6 SCAN AREA, DOCUMENT


NUMBER AND CHECK DIGIT
2.6.1 The scan area and document number shall
conform to the specifications contained in Recommended
Practice 1720a.
2.6.2 When preprinted, the document number shall be
bar coded in accordance with the specifications contained
in Recommended Practice 1720a, Attachment F. The
Bar code is optional on the Audit, Agent and Passenger
Coupons.
2.6.3 The form code and serial number shall be preprinted when the OPTAT is used at off premise locations,
when two or more Members individually transmit data
from their systems for issuance, or the ticket printing
device is neither provided nor controlled by a Member.
Note: Computer generated document numbers may be
used for the issuance of neutral OPTATs in specified
countries/areas, provided such documents are issued
under the control of a single Member's system.

2.9

SECURITY FEATURES

The provisions for document security contained in


Resolution 730 shall apply.

2.10

TECHNICAL SPECIFICATIONS

The technical specifications (paper, carbon, etc.) shall be


in accordance with Resolution 720b.

Section 3 Optional Features


3.1 Use of shading in the boxes of the Good for
Passage section on each flight coupon which are outside
the portions outlined by heavy rule or otherwise
highlighted in order to emphasise the portion of carriage
and validity to which each flight coupon applies.
3.2 Translations of the Notices, Notice of Contract
Terms Incorporate by Reference, and Passenger Coupon
may be included in the ticket.
3.3 When the airline code in the document number is
preprinted, the Member's name and advertising design or
slogan may be preprinted on print line A and the area
above.

Section 4 Issuance Procedures


and Entries
The issuance procedures and entries shall be as provided
in Resolution 722.

2.6.4 Where a Member transmits tickets solely on its


own behalf the airline code, form code and serial number
may be either preprinted or computer assigned and
printed at time of issuance.

2.7

STOCK CONTROL NUMBER

OPTATs not having a preprinted form code and serial


number, shall have a stock control number and check
digit preprinted at the lower left corner in accordance with
Line Specifications/Character Allocations in Attachment
B. The stock control number shall be identified as such.
Such stock control number shall be in accordance with
Recommended Practice 1720a, Attachment E, and shall
not conflict with the Standard Specifications for Optical
Scanning in Recommended Practice 1720a. Additionally,
the stock control number shall appear in bar code in the
space reserved for the bar coded document number in
the format specified in Recommended Practice 1720a,
Attachment F.

2.8

CARBON

The carbon shall be in accordance with Attachment A.

90

30TH EDITION, JUNE 2010

Resolution 722a Attachment A


RESOLUTION 722a
Attachment A
OFF PREMISE TRANSITIONAL AUTOMATED TICKET (OPTAT)
Preprinted Document Number and Bar Code of That Document Number
AUDIT COUPON

FLIGHT COUPON

This space reserved for identification of party supplying the stock.


Note 1: Print line Q is centred 0.953 cm (0.375 in) from the bottom edge of the ticket. The remaining print lines are
centred six to an inch vertically from this point.
Note 2: Print column 1 is centred 0.254 cm (0.1 in) from the left edge of the ticket.
Note 3: Print columns are centred ten characters per inch horizontally.
Note 4: Print column 73 has been left as a space.

30TH EDITION, JUNE 2010

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Passenger Services Conference Resolutions Manual


Note 5: Data elements such as coupon number, document number and check digit may be so identified by name and
related vertical marks. These may be printed either embedded in the boundary line separating the scan area from fare
construction or across the bottom of the scan area provided they are placed within 0.159 cm (0.062 in) from the bottom
edge of the document.

CREDIT CARD CHARGE FORM

92

30TH EDITION, JUNE 2010

Resolution 722a Attachment A


Preprinted Stock Control Number and Bar Code of That Stock Control Number
AUDIT COUPON

FLIGHT COUPON

30TH EDITION, JUNE 2010

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Passenger Services Conference Resolutions Manual


CARBON PATTERN FOR BACK OF COUPONS
(as viewed from back)

This carbon pattern is for tickets with a preprinted document number, i.e. without carbon behind the scan area.
This area shall not be carbonised on any coupon preceding any flight coupon or the passenger coupons.
May optionally be left uncarbonised. Area may be used to imprint last four ticket serial numbers for manual
check and match against preprinted serial number.
May optionally be left uncarbonised on any coupon preceding any flight coupon or the passenger coupons
when area is used to show an IT fare.
Carbon pattern for tickets with pre-printed stock control numbers and the ticket number is computer generated at the time
of issuance.

This area shall not be carbonised on any coupon preceding any flight coupon or the passenger coupons.
May optionally be left uncarbonised on any coupon preceding any flight coupon or the passenger coupons
when the area is used to show an IT fare.
Carbonised.
Black carbon.
Not carbonised.

94

30TH EDITION, JUNE 2010

Resolution 722a Attachment A


When the option in Attachment B, Print Line A, Positions 5472 is used, which permits the preprinted form and serial
number, the carbon pattern in this area should be as shown below.

CARBON PATTERN FOR BACK OF COUPONS


(as viewed from back)

30TH EDITION, JUNE 2010

95

Passenger Services Conference Resolutions Manual


CARBON PATTERNING

CARBON PATTERNING

96

30TH EDITION, JUNE 2010

Resolution 722a Attachment B


RESOLUTION 722a
Attachment B
OFF PREMISE TRANSITIONAL
AUTOMATED TICKET (OPTAT)
LINE SPECIFICATIONS CHARACTER
ALLOCATIONS
PRINT LINE A
Print Position
(124)
Airline Name
(2553)
Conjunction Ticket Numbers
(5472)
Unassigned

Options
(5472)
Preprinted Form/Serial Number
(5472)
Credit sale approval code (applicable only when
universal charge form included)

PRINT LINE B
Print Position
(129)
Restrictions/Endorsements
(3040)
Preprinted Information (includes identity of party
providing ticket stock). Where an IT fare must
not be shown in the fare box, this area may be
used for showing the fare
(4146)
Origin Destination. City Code of first boarding
point and city code of the last point in the
itinerary
(4749)
If currency code has not been printed in Fare,
Equivalent Fare Paid or Total box due to lack of
space, imprint the currency code which has been
omitted.
(5053)
Unassigned
(5472)
Name of Issuing Airline/Agent

30TH EDITION, JUNE 2010

PRINT LINE C
Print Position
(129)
Restrictions/Endorsements
(3040)
Date of Issue. When a hand validator is used,
the date will be imprinted in the PLACE OF
ISSUE box
(4153)
Airline Data. Whenever a PNR reference number
is imprinted, it must be preceded or followed by
the two character or three-letter designator of
carrier or CRS controlling the PNR, separated by
an oblique (/)
(5472)
Name of Issuing Airline/Agent

Options
(4153)
Booking Reference
(5466)
Name of Issuing Airline/Agent
(67)
Space or oblique (/) when followed by optional
data
(6872)
Additional data at the option of the generating
system

PRINT LINE D
Print Position
(129)
Passenger Name
(3040)
BT or IT fare, when it must not be shown on
flight and passenger coupons. When issued in
neutral form, preprinted identification of party
supplying the stock. When issued by an airline at
its own office, additional airline data may be
imprinted
(4153)
Issued in Exchange For
(5472)
Place of Issue and ISO Country Code

PRINT LINE E
Print Position
(129)
Passenger Name
(3053)
Issued in Exchange For

97

Passenger Services Conference Resolutions Manual


(5461)
IATA Airline/Agent Numeric Code including
Check Digit
(62)
Mandatory Space

Option 1
(6364)
Blank
(6571)
Agent Numeric code including Check Digit of the
TDO/STP/EUSTP loction when tickets are
printed at a TDO/STP/EUSTP location on behalf
of an Approved Location

(42)
Space-Field Bar Separator
(4344)
Status Code
(4559)
Fare Basis
(6064)
Not Valid Before in form DDMMM
(6569)
Not Valid After in form DDMMM
(7072)
Free Baggage Allowance

PRINT LINE J
Option 2
(6370)
Additional Data at the option of the generating
system
(71)
Oblique

Option 3
(6370)
Agent Numberic Code including Check Digit of
the TDO location when tickets are printed at a
TDO location on behalf of an Approved Location
(72)
Option 1 Fare Calculation Pricing Indicator per
Resolution 722c Attachment C Reference No 10.
Option 2 Fare Calculation Reporting Indicator
per Resolution 722c Attachment C Reference
No 10

PRINT LINES F, G, H AND I


Print Position
(1)
Special Purpose Code

Print Position
(1)
Special Purpose Code
(2)
Space-Field Bar Separator
(319)
City Name in Routing
(2072)
Baggage Checked/Unchecked

PRINT LINE K
Print Position
(111)
Fare Imprint BT or IT when issued for a
BT or IT fare which must not be shown on the
flight coupon. AWARD may be imprinted for
free tickets issued under a bonus Programme
(Frequent Flyer Scheme).
(1272)
Fare Calculation

PRINT LINE L

(2)
Space-Field Bar Separator
(319)
City Names in Routing
(2023)
Carrier Code
(2428)
Flight Number
(2930)
Class of Service
(3135)
Date of Flight in form DDMMM
(36)
Space-Field Bar Separator
(3741)
Time of Flight Departure

98

Print Position
(111)
Equivalent Fare Paid
(1272)
Fare Calculation

PRINT LINE M
Print Position
(111)
Tax/fee/charges
(1272)
Fare Calculation

30TH EDITION, JUNE 2010

Resolution 722a Attachment B


PRINT LINE N
Print Position
(111)
Tax/fee/charges
(1272)
Fare Calculation

PRINT LINE O
Print Position
(111)
Tax/fee/charges
(1249)
Form of Payment
(50)
Blank (Reserved for credit card address
verification code on credit card transactions)
(51)
When the Form of Payment is a credit card, the
Credit Vendor Authorization Source Code C, M
or S (defined below):
M = Imprinted credit authorization is manually
input by the agent
S = Credit authorization imprinted on the
ticket is internally generated by the CRS
and not issued by credit card company
via direct link with the company of a
designated provider of authorizations,
e.g. ARINC or SITA
C = Credit authorisation is issued by credit
card company or via a direct link with the
company of a designated provider of
authorisations, e.g. ARINC or SITA
(52)
Blank
(5358)
Credit Card Approval Code
(5972)
Tour code. Where an incentive ticketing scheme
in IATA Billing and Settlement Plan countries/
areas has been implemented, this box shall be
used to identify such schemes.

PRINT LINE P
Print Position
(111)
Total When issued for a BT or IT fare
which must not be shown on the flight coupon,
imprint the applicable currency code identifying
the currency of payment, followed by at least a
space and BT or IT

30TH EDITION, JUNE 2010

(1241)
Scan Area see Recommended Practice
1720a, Attachment C
(4272)
Original Issue

PRINT LINE Q (SCAN AREA)


Print Position
(12)
Unassigned
(37)
When generated directly by a carrier or a CRS, a
Servicing
Airline/System
Provider
Code
(3 numerics) followed by a modulus 7 check
digit, followed by an oblique / shall be
imprinted.
Example: 0151/
When generated by a third party or agent's own
computer system from an interface record
supplied by a carrier or a CRS, the Servicing
Airline/System Provider Code (3 numerics) followed by a modulus 7 check digit, followed by
the letter X shall be transmitted by the Servicing Airline/System Provider transmitting the interface record and shall be imprinted.
Example: 0011X
When generated by a Stand Alone system
without an interactive ticketing interface, the
word AGENT shall be imprinted.
Example: Agent
When ticketed by a system other than that of the
Servicing Airline/System Provider, a Ticketing
System Provider Code in accordance with Resolution 728, paragraph 6 shall be imprinted
Example: CEGJ
(8)
Space
(912)
Blank
Option for OPTATs issued by Members at their
own offices as provided for in paragraph 1.7.1
and 1.7.2 of this Resolution:
When printing (Print or Print Exchange procedures in accordance with Resolution 722f) Electronic Ticket coupons: Imprint ETKT
(913)
Blank
(1441)
Ticketing airline 3-digit code computer-generated
in Print Positions 1820. See Recommended
Practice 1720a, Attachment C
(4272)
Remittance Area (to be used and/or modified by
IATA Management to reflect the needs of the
processing system used in the country or area
concerned; optional use in non BSP countries)

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Passenger Services Conference Resolutions Manual


PRINT LINE R SCAN LINE
Print Position
(12)
Unassigned
(313)
Transmission Control No. (computer generated)
(1441)
Scan Area Clear Zone
(4272)
Bar Code Area

Option
(113)
Stock Control Number and buffer

PRINT LINE S SCAN LINE


Note: Print Line S is not a full 1/6 of an inch.

Print Position
(111)
Unassigned
(1241)
Scan Area Clear Zone
(4272)
Bar Code Area

Option
(113)
Stock Control Number and buffer.

100

30TH EDITION, JUNE 2010

Resolution 722a Attachment C


RESOLUTION 722a
Attachment C
NOTICE TO BE CONTAINED IN THE TICKET IF THE LEGAL NOTICES (AS REFERRED TO IN PARAGRAPH 2.4 OF
THIS RESOLUTION) ARE NOT CONTAINED IN BUT PROVIDED WITH THE TICKET:

AIR TRANSPORTATION
Passengers on a journey involving an ultimate destination or a stop in a country other than the country of departure are
advised that international treaties known as the Montreal Convention, or its predecessor, the Warsaw Convention,
including its amendments (the Warsaw Convention System), may apply to the entire journey, including any portion
thereof within a country. For such passengers, the applicable treaty, including special contracts of carriage embodied in
any applicable tariffs, governs and may limit the liability of the carrier. CHECK WITH YOUR CARRIER FOR MORE
INFORMATION.
With this ticket you will receive a set of notices which forms part of the ticket and contains the Conditions of Contract
and Other Important Notices. Please make sure that you have received these notices, and if not, contact the issuing
airline or travel agent to obtain copies prior to the commencement of your trip.

NON-AIR TRANSPORTATION AND/OR SERVICES


Where this ticket is issued for transportation or services other than air travel, specific terms and conditions may apply.
These terms and conditions may be included in the ticket set or may be obtained from the issuing company or agent.

30TH EDITION, JUNE 2010

101

Passenger Services Conference Resolutions Manual


RESOLUTION 722c
AUTOMATED TICKET/BOARDING
PASS VERSION 2 (ATB2)
PSC(30)722c

Expiry: Indefinite
Type: B

RESOLVED that:
Members may issue the Automated Ticket/Boarding
Pass Version 2 (ATB2) as described herein. All of the
following specifications define the required characteristics
of the fully converted or manufactured document, unless
otherwise specified. The Automated Ticket/Boarding
Pass Version 2 (ATB2) may also be issued in the form
of an Excess Baggage ticket, Miscellaneous Charges
Order, or Prepaid Ticket Advice, in accordance with
Resolutions 742e, 725c and 731a respectively.
The provisions of this resolution with regard to the
issuance of ATB2 magnetic stripe encoded boarding
passes shall expire 31 December 2010.

Section 1 General
1.1 USE OF AUTOMATED TICKET/
BOARDING PASS
The ATB2 is a coupon by coupon ticket designed for use
in various automated devices, for which data is computer
generated. This data shall be printed on the front of the
ATB2 coupons and shall be encoded on the magnetic
stripe on the reverse side when present (see 2.8). For
ATB Card Stock variations refer to Resolution 722e,
Section 6 Document Requirements and Attachment A
thereto.
The ATB2 may not be issued for more than one passenger for international travel.
When the itinerary to be ticketed is e-ticket eligible and it
is technically and/or procedurally feasible an ET shall be
issued.

1.2

ACCEPTANCE

In accordance with their interline traffic agreements,


Members shall accept and honour ATB2s issued under
this Resolution.

Section 2 Technical Specifications


2.1

COUPONS

All coupons which comprise an ATB2 shall be in the


format as set out in Attachment A. The various types of
coupons, e.g. Audit, Flight, Receipt, etc., shall be differentiated by imprinting appropriate headers at the time of
issuance. For legal purposes, all of the boarding pass
portions of the ATB are the Passenger Coupon and

102

should be retained by the passenger for that purpose.


The following notice to this effect shall be printed on the
reverse side of the boarding pass portion of the ATB:
This portion of the ticket should be retained as
evidence of your journey.

2.2

TICKET NOTICES

The Conditions of Contract and Other Important Notices


as set forth in Resolution 724, shall be included as part of
the complete ATB2 set which is given to the passenger.
This set shall also incorporate the title Passenger Ticket
and Baggage Check. The wording as shown in
Attachment A shall be printed in English on the back of
specified coupons. Optionally, reference to additional
notices provided with the ticket may be added.

2.3

PAPER STOCK

The paper stock must meet or exceed all of the


requirements contained in Resolution 722e.

2.4

SECURITY FEATURES

The ATB2 shall contain the security features specified in


Resolution 730, Section 2.

2.5

PRINTING

Print spacing shall be 6 per inch to centre of character


vertically and either 10 per inch or 17 per inch to centre of
character horizontally, as specified in Attachment B
hereto. The height of preprinted headings shall be 1 mm
(0.039 in) 0.2 mm (0.008 in). Headings shall be preprinted (left justified) in the top of the relevant print
positions. Frames shall stop at the beginning of
a preprinted header and shall continue following the
header. Vertical lines may be used to separate
information areas. The type font for imprinted data is
optional; bearing in mind that:
2.5.1 The size of the characters for imprinted data at the
time of issuance, shall be as follows:
2.5.1.1 normal size characters pitch shall be 10 to
the inch, i.e. 10 printed characters per inch. The height of
the characters shall be 2.8 mm (0.11 in),
2.5.1.2 extended height characters pitch shall be 10
to the inch. The height of the character shall be a
maximum 3.17 mm (0.125 in) and should not cover up the
box headings,
2.5.1.3 compressed size characters pitch shall not
exceed 17 printed characters per inch (CPI). The normal
height of the characters shall be 2.54 mm (0.1 in).
Optionally a reduced height can be used but characters
shall not be smaller than 2.0 mm (0.0787 in);
2.5.2 the aforementioned print spacing applies to all
print lines except that larger size font and spacing to
improve readability, bold or double width characters may

30TH EDITION, JUNE 2010

Resolution 722c
be used on the boarding pass to print the SEAT, GATE,
TIME information;

These frames shall be in accordance with the facsimiles


in Resolutions 722c.

2.5.3 the type font selected must be easily recognised in


a manual environment.

2.5.7.2 Miscellaneous Charges Order.

2.5.4 Irrespective of the type of paper used, data


imprinting on the ticket shall be:
touch dry within two seconds;
smudge free within 60 seconds;
non-removable without removing paper/ink surface;
legible at the smallest type size used.
2.5.5 The following shall always be pre-printed on ATB
Card Type 2 and Type 3:
Year of manufacture (as per Resolution 730
paragraph 2.1.2.5).
The statement DO NOT MARK OR WRITE IN THE
WHITE AREA ABOVE in the scan area in non-OCR
readable colour.
The OCR bars as per Recommended Practice
1720a.
The Stock Control Number.
The Resell Notice on print lines A through S,
position 72, (optional on the airline version). On
neutral ATBs, the Resell notice may also be
pre-printed on the back of the document, following
the legal notice.
The header over the Stock Control Number: STOCK
CONTROL NUMBER TX in non-OCR readable
colour.
The header over the Document Number on the top of
Print Line P starting between position numbers 35
and 36: DOCUMENT NUMBER in non-OCR
readable colour.
The identity of the party providing stock.
2.5.6 Headers shall be imprinted at time of issuance on
ATB Card Types 2 and 3 and Blank Card Type 4. The
maximum height of these headers shall be 1.2 mm
(0.047 in) unless otherwise indicated, and the type font
selected must be easily recognised in a manual environment.
Imprinted headers shall be positioned so that there is a
separation between such headers and the imprinted data.
The length of such headers shall not exceed the length of
the related data field.
Refer to Attachment D for the imprint positions of the
Headers for the various coupon types.
2.5.7 Frames shall stop at the beginning of an imprinted
header and shall continue following the header. Vertical
lines may be used to separate information areas.
The thickness of the frames shall be 0.25 mm (0.011 in)
with the exception that ATB Card Type 3 for the
Passenger Ticket Flight Coupon and Boarding/
Reboarding Pass around Print Lines L and M, positions
5372 shall be 0.5 mm (0.020 in).
2.5.7.1 Passenger Ticket
Boarding/Reboarding Pass.

30TH EDITION, JUNE 2010

Flight

Coupon

The following areas shall be framed:


Print Line
E*
F*
G*
I
R
M and/or N

Area
Passenger Name
To/At
Type of Service
PNR Code
Total
Form of Payment

* Single frame comprising above areas on E, F, and G.


2.5.7.3 Prepaid Ticket Advice.
The following areas shall be framed:
Print Line
E*
F*
G*
I
R
M and/or N

Area
Passenger Name
Passenger Address
Reservation Data
PNR Code
Total
Form of Payment

* Single frame comprising above areas on E, F, and G.


2.5.7.4 Tour Order.
The following areas shall be framed:
Print Line
E*
F*
H
I
R
M and/or N

Area
Passenger Name
Present to (Service Coupon only)
Tour Name
PNR Code
Total
Form of Payment

* Single frame comprising above areas on E and F.


2.5.7.5 Excess Baggage Ticket.
The following areas shall be framed:
Print Line
E*
F*
G*
I
R
M and/or N

Area
Passenger Name
From
To
PNR Code
Total
Form of Payment

* Single frame comprising above areas on E, F, and G.

and

103

Passenger Services Conference Resolutions Manual


2.5.7.6

Agents Refund Voucher.

Optical Scanning in Recommended Practice 1720a,


Attachment C.

The following areas shall be framed:


Print Line
E*
F*
I
R

2.11.1 The stock control number shall be pre-encoded


in the magnetic stripe at time of manufacture for stock
control and fraud prevention purposes. The stock control
number shall be included in the magnetic stripe data of
the flight coupons in accordance with the specifications in
Resolution 722c, Attachment C hereto.

Area
Passenger Name
Present To/At
PNR Code
Total

These frames shall be in accordance with the facsimiles


in Resolutions 722c with the exception of the Fare Basis
box.

2.11.2 Optionally, the stock control number may be


printed in bar code in accordance with Recommended
Practice 1720a, Attachment F. The bar-coded stock
control number may be printed in print line A, print
positions 2451, or on the reverse side in any location
except in the magnetic stripe area. When the bar code is
printed on the front of the document, the human-readable
numbers under the bar code may be omitted.

2.6

2.12

* Single frame comprising above areas on E and F.


2.5.7.7

Boarding/Reboarding Pass.

MEASUREMENTS

The measurements of the coupons exclusive of any


binding stub shall be as shown in Attachment A.

2.7

OUTSIDE COVER

The outside cover, if any, shall bear the descriptive title


Passenger Ticket and Baggage Check the words
Issued By followed by the name and address of the
member and the words Member of International Air
Transport Association and if applicable, Air Transport
Association of America.

2.8

shall

be

in

accordance

with

2.9 LINE SPECIFICATIONS/CHARACTER


ALLOCATIONS
The Line Specifications/Character Allocations shall be in
accordance with Attachment B.

2.10 DOCUMENT NUMBER AND CHECK


DIGIT
The document number and check digit shall conform to
the specifications defined in Recommended Practice
1720a, Attachment A and shall not conflict with the
Standard Specifications for Optical Scanning in
Recommended Practice 1720a, Attachment C.

2.11

STOCK CONTROL NUMBER

ATB2s shall have a stock control number and check digit


preprinted in accordance with Attachment A hereto. The
stock control number shall be identified as such. The
calculation of the check digit shall be in accordance with
Recommended Practice 1720a, Attachment E and shall
not conflict with the Standard Specifications for

104

2.12.1 Where a Member wishes to automate boarding


control functions by machine-reading data encoded in the
magnetic stripe of the ATB2 at the point of boarding
control, and has to issue boarding passes providing the
same machine reading capability to passengers holding
other tickets, such Member:
may issue for entirely on-line use; but
must issue when also used by other Members for
automated boarding control (interline through
check-in; handling agents), or commonly used automated control facilities or when generated from
CUTE terminal equipment;
boarding passes in the ATB2 format with magnetic stripe
of one of the following two alternative versions:

MAGNETIC STRIPE

Magnetic material
Resolution 722e.

BOARDING PASS

2.12.1.1 when using paper stock other than ATB2 ticket


stock, the version shown in Attachment A shall be used,
provided that all data required for boarding and seating
are printed in the print positions specified in Attachment B. The format code V must be on the magnetic
stripe, as specified in Attachment C. Any unused print
positions are available for additional carrier requirements.
This version allows using differently coloured paper stock;
2.12.1.2 when printing boarding passes from ATB2
ticket stock, the version shown in Attachment A shall be
used. In order not to be mistaken for a genuine ATB2, the
words BOARDING PASS and BOARDING PASS
ONLY must be printed in accordance with Attachment B
specifications for Boarding Pass Only. This version does
not allow the use of differently coloured paper stock.
2.12.2 The following shall apply when the ATB2 format
is used as a boarding pass only:
the ATB2 boarding pass for the purpose of this
document always contains a magnetic stripe;
paper stock and magnetic stripe are identical to those
specified for the ATB2 ticket;
format Code V is specified for this type of ATB2
boarding pass (Attachment C).

30TH EDITION, JUNE 2010

Resolution 722c
2.13

OPTIONAL FEATURES

2.13.1 Translations of the Notices, Notice of Contract


Terms Incorporated by Reference and Passenger Coupon and Boarding Pass may be included as part of the
complete ATB2 set which is given to the passenger.
2.13.2 The binding together of Flight Coupons and
related Passenger Coupon and Boarding Pass in the
ATB2 set.
2.13.3 Inclusion of the preprinted Resell notice as in
Resolution 720 Attachments.
2.13.4 Inclusion of a credit sale acknowledgement signature line.
2.13.5 For the headings on the boarding pass portion of
the ATB2, the following options may be used:
2.13.5.1 PASSENGER TICKET AND BAGGAGE
CHECK and PASSENGER COUPON on front of
document;
2.13.5.2 PASSENGER COUPON on the front of the
document. PASSENGER TICKET AND BAGGAGE
CHECK on the back of the document;
2.13.5.3 PASSENGER TICKET AND BAGGAGE
CHECK and PASSENGER COUPON on the back of
the document.
2.13.6 Inclusion of a TAX/FEE/CHARGE coupon in
those countries where one is required for tax reporting
purposes.
2.13.7 Inclusion of a compartment respective infant logo
(sample shown below) on the front of the ATB, either on
one or both the flight coupon portion and the boarding
pass stub. This information to be printed at the same time
as the seat information is printed. The compartment code,
if printed, shall be identical to the contents of magnetic
stripe item No. 71 Compartment Code. If supported by
printer capabilities, the printout should be in large outline
characters for better readability, otherwise the characters
should be generated by a pattern fill with the character *
covering a part of not more than 1.5 1.5 cm. The
recommended print positions are:
In case of outline logo usage:
The visible image of an outline logo should cover not
more than the rectangle formed by the ATB-PrintPositions A19 to E28 included on the left hand side
respectively, the rectangle formed by the ATB-PrintPositions C58 to H67 included on the right side of the
ATB-document.

30TH EDITION, JUNE 2010

In case of generation by * the recommended positioning


reads as follows:
Compartment-Logo F:
Print
Print
Line
Position
for logo on left side
A
(1924)
B
(1920)
C
(1922)
D
(1920)

Print
Line
for logo on
F
G
H
I

Print
Position
right side
(6772)
(6768)
(6770)
(6768)

Compartment-Logo C:
Print
Print
Line
Position
for logo on left side
A
(2023)
B
(1920)
C
(1920)
D
(2023)

Print
Line
for logo on
F
G
H
I

Print
Position
right side
(6972)
(6869)
(6869)
(6972)

Print
Line
for logo on
F

Print
Position
right side
(67)
(72)
(6768)
(7172)
(67)
(6970)
(72)
(67)
(72)

Compartment-Logo M:
Print
Print
Line
Position
for logo on left side
A
(19)
(24)
B
(1920)
(2324)
C
(19)
(2122)
(24)
D
(19)
(24)

Infant-Logo I:
Print
Print
Line
Position
for logo on left side
A
(1922)
B
(2021)
C
(2021)
D
(1922)

G
H

Print
Line
for logo on
F
G
H
I

Print
Position
right side
(6972)
(7071)
(7071)
(6972)

105

Passenger Services Conference Resolutions Manual


Example:

In case of generation by * for the box of 1.5 1.5 cm:


Print Lines AD, position 1924
Print Lines FI, position 6772
Example:

106

30TH EDITION, JUNE 2010

Resolution 722c
Section 3 Issuance and Honouring
Procedures

3.1.7 Three-letter city/airport codes shall be those


assigned by IATA and published in the IATA Airline
Coding Directory.

3.1

3.1.8 Airline designators shall be those assigned by


IATA and published in the IATA Airline Coding Directory.

GENERAL

3.1.1 A separate Flight Coupon and related Passenger


Coupon and Boarding Pass shall be provided for each
change of carrier and for each portion of the journey
where a change of flight or change of class of service is
involved. One or more Receipt Coupons shall be provided
as required to show the complete itinerary in the ATB2
ticket set, however the Receipt Coupon is not needed
when an ET coupon is printed (Print procedure as
outlined in Resolution 722f). Either of the layouts shown
in Resolution 722c Attachment B may be issued for
Passenger Receipt, Audit, Agent and/or Tax/fee/charge
Coupon. When Passenger Receipt(s), Audit, Agent and/or
Tax/fee/charge Coupon(s) are issued to cover two or
more tickets issued in conjunction, the Passenger
Receipt(s), Audit, Agent and/or Tax/fee/charge Coupon(s)
shall always reflect the document number of the first
document being issued in conjunction.
3.1.2 ATB2s shall have consecutive flight coupon number(s) and be issued in sequence. The maximum number
of Flight Coupons per document number shall be four.
3.1.3 The issuing office will deliver the ticket to the
passenger or passenger's representative with all the flight
coupons intact (except VOID or surface coupons).
Failure to comply with this will result in the issuing office
being responsible for any fare difference from the actual
origin of travel.
3.1.4 Flight Coupons shall be honoured only in
sequence. Upon honouring a flight coupon for carriage,
the passenger coupon portion must be separated from
the flight coupon and returned to the passenger. This will
be done either at the time of check-in when a separate
boarding pass is issued or at the time of boarding when
the passenger coupon portion is validated as a boarding
pass. In all instances, the passenger shall be advised to
retain the passenger coupon portion, throughout his/her
journey as confirmed by the notice on the back of said
portion.
Exception: For Flight Coupon(s) with ETKT imprinted,
the Passenger Receipt is not required for the Flight
Coupon to be honoured.
When reissuing or refunding an ATB coupon, both the
Flight Coupon and Passenger Coupon must be withdrawn
from the passenger.
Flight coupons are not valid unless accompanied by the
related passenger coupon and the passenger receipt.
3.1.5 Currency codes shall be the ISO currency codes
as published in the IATA Ticketing Handbook.
3.1.6 Country codes used to identify taxing countries
shall be the ISO country codes as published in the IATA
Ticketing Handbook.

30TH EDITION, JUNE 2010

3.1.9 Alterations to entries are not permitted at any time,


except as authorised by IATA Resolution 727, and in
Attachment B hereto for revalidation of the ATB2.
3.1.10 Where the Validating Carrier has elected to
impose additional fees and charges (e.g. OA, OB, OC
etc.) such charges shall not be collected on paper tickets.

3.2

COUPON ENTRIES

The entries on the face of the coupons at the time of


issuance shall be imprinted as follows and in accordance
with Attachment B.

3.2.1

Name of Passenger Box

Imprint the passenger's surname (family name) left justified, followed by an oblique, the given (first) name, and
optionally the title. When the given (first) name is not
available or there is insufficient space on the ticket, the
given (first) name may be replaced by the initial(s). When
a hyphenated surname or double surname is involved,
omit the hyphen or optionally omit the space, e.g.
BRYCE-BUCHANAN or BRYCE BUCHANAN as BRYCEBUCHANAN. Use of the ATB2 shall be limited to one
person only.
3.2.1.1 Imprint appropriate Special Purpose Code, when
applicable, as provided for in Resolution 728, following
the passenger's name.
3.2.1.2 To discourage fraudulent use of tickets issued at
children's and infant's discounts/fares, the passenger
name shall be followed by:
3.2.1.2(a) the code INF or the word INFANT on
tickets issued at infant's discounts/fares;
3.2.1.2(b) the code CHD or the word CHILD, optionally followed by age, e.g. CHD08, on tickets issued at
children's discounts/fares.
3.2.1.3 Ticketing of passengers with single letter family
names shall be accomplished in accordance with the
reservations procedures established in AIRIMP 2.6.10
which states, to accommodate systems that cannot
process single letter family names either:
3.2.1.3(a) double the single letter family name as the
family name. For example, Miss Moan Y will be represented as YY/MOANMISS, or
3.2.1.3(b) combine the single letter family name with the
first given name of that passenger as the family name.
For example, Miss Moan Y will be represented as
YMOAN/MISS and Miss Tuyetmai Van A will be represented as ATUYETMAIVAN/MISS. Multiple members of a
single letter family name are to be represented by
individual name elements. For example John and Sally U
would be represented as UJOHN/MR and USALLY/MRS.

107

Passenger Services Conference Resolutions Manual


3.2.2

Tour Code

Imprint the applicable tour code as provided in IATA


Resolution 728. Where an incentive ticketing scheme in
IATA Billing and Settlement Plan countries/areas has
been implemented, this box shall be used to identify such
schemes.

3.2.3

Not Valid Before

When applicable, imprint the earliest return date (day and


month only) in the appropriate box for each flight coupon.
Do not complete until a confirmed reservation is imprinted
on the ticket.
Exception: Where tariff rules prohibit voluntary reservation changes, or where such changes are only permissible against additional payment, the date to be imprinted
in this box shall be the same as the reservation date
imprinted on the same coupon.
Any adjustments to the entry shall be accomplished in
accordance with Resolution 727.

3.2.4

Not Valid After

When a ticket has a normal one year validity and is not


issued in conjunction or in exchange for another ticket, no
entry need be made. In all other cases, imprint the expiry
date (day and month only). Do not complete until a
confirmed reservation is imprinted on the ticket.
Exception: Where tariff rules prohibit voluntary reservation changes, or where such changes are only permissible against additional payment, the date to be imprinted
in this box shall be the same as the reservation date
imprinted on the same coupon.
Any adjustments to the entry shall be accomplished in
accordance with Resolution 727.

3.2.5

Good for Passage

3.2.5.1 In the case of a one Flight Coupon ATB2, the


city of departure From shall be imprinted on the first line
and the city of destination To on a subsequent line.
3.2.5.2 Where more than one Flight Coupon is issued
for a journey involving consecutive flight segments, the
city shown on the second line of the preceding Flight
Coupon shall be repeated on the first line of the
succeeding Flight Coupon.
3.2.5.3 When a passenger's itinerary involves surface
transportation between a deplaning point and the next
boarding point, the surface portion shall be shown and
explained in the fare calculation, however, a Flight Coupon for such portion shall not be issued. In this case, the
Flight Coupon numbers to be shown on print line Q of the
associated ATB2 ticket set must count the surface segment in determining the consecutive number sequence to
be imprinted.

108

Example:
Itinerary
ORDLAX
ARNK
SFOPDX
PDXMSP
MSPDFW
DFWORD

Coupon Number
to be Imprinted
1

3
4
1
2

3.2.5.4 Additionally, the Flight Coupon number and total


number of Flight Coupons issued, values to be imprinted
on Print Line B, will only reflect the actual number of
ATB2 Flight Coupons printed and issued to the passenger. The total number of Flight Coupons issued by means
of one or several documents issued in conjunction will be
reflected and each individual coupon will be numbered in
sequence from the first to the very last one covering the
complete itinerary. The Audit, Agent and Passenger
Receipt Coupons will reflect the sequence number of like
coupons in the ticket set, e.g. 1 of 2 (first audit coupon
of two audit coupons issued), 2 of 2 (second audit
coupon of two audit coupons issued).
Example:
Coupon Number
Itinerary
to be Imprinted
ORD LAX
1
ARNK

SFO PDX
2
PDX MSP
3
MSP DFW
4
DFW ORD
5

(of)
(of)
(of)
(of)
(of)

Total Number of
Flight Coupons
to be Imprinted
5

5
5
5
5

Exception 1: For Flight/Void Coupon Use Indicator (see


Attachment B, Audit Coupon, print line G).
Exception 2: When, in accordance with applicable tariff
rules, surface transportation is to be furnished at no cost
to the passenger between airports serving the same city
or metropolitan area, a Flight Coupon to cover the surface
transportation will be provided. The city name, followed by
the airport name, will be imprinted in the succeeding
boxes, and GTO (ground transportation operator) will be
entered in the Carrier boxes.
3.2.5.5 The no stopover designator X shall be placed
in front of any point on the routing at which no stopover is
permitted and shall be repeated on the succeeding Flight
Coupon as applicable. The use of stopover designator O
is optional.
3.2.5.6 When a city or metropolitan area is served by
two or more airports:

30TH EDITION, JUNE 2010

Resolution 722c
3.2.5.6(a) on the Flight Coupon, imprint the city code.
When the itinerary involves a transfer, between two
airports for which a flight coupon is provided, imprint the
airport codes; and
3.2.5.6(b) on the Passenger Coupon and Boarding
Pass, imprint the city name followed by airport code.
3.2.5.7 When a city has the identical name of another
city in another state or country, follow the city name by
the airport code on the Passenger Coupon and Boarding
Pass.
3.2.5.8 When more than one terminal exists at the same
airport, the terminal name or indicator may be entered
following the airport name or code.
3.2.5.9 When a city name has more than 17 characters
or when an airport serves more than one city and the
multi city names exceed 17 characters, the specially
established city abbreviations shall be used (see Attachment D to IATA Resolution 722).

3.2.6

Carrier

The airline designator shall be shown in the box entitled


Carrier unless at time of ticket issuance a specific
carrier(s) has not been selected for the segment(s)
involved.

3.2.7

Flight

Imprint flight number.

3.2.8

Class

When reservation has not been requested or has been


refused and not waitlisted optionally imprint the word
OPEN in the Reservations boxes.

3.2.12

Fare Basis

Imprint the appropriate code as provided in IATA


Resolution 728.

3.2.13

Baggage Information

3.2.13.1 Imprint the free baggage allowance amount


followed by kilos K or pounds L, e.g. 20K or 44L. When
the free baggage allowance is based on pieces, imprint
PC optionally preceded by the number of pieces, e.g. PC
or 2PC. When the free baggage allowance is unknown,
the free baggage allowance box may also be blank.
When the fare used does not permit any free baggage
allowance, NO, NIL or XX shall be entered in the free
baggage allowance box.
3.2.13.2 Pieces/Weight at the time of baggage
check-in, make following entries for each Flight Coupon
and related Passenger Coupon and Boarding Pass covering segments over which baggage is through checked:
3.2.13.2(a) enter number of checked pieces in the
PCS boxes, and additionally when the free allowance is
based on pieces, enter the number of any excess
charges in the PCS or WT boxes as space permits,
and encircle that number;
3.2.13.2(b) when the free allowance is based on weight,
enter the checked weight in the WT boxes;

Imprint Reservations Booking Designator as provided in


Resolution 728.

3.2.13.2(c) optionally, enter airline designator and baggage identification number(s) corresponding to that on the
baggage strap tag(s).

3.2.9

3.2.14

Date of Flight

Imprint day and month only.

3.2.10

Time

Imprint time of scheduled flight departure, expressed as


either A or P (for AM or PM, respectively) or in the
24-hour clock.

3.2.11

Status

Indicate the status of the reservation for each segment in


accordance with the following codes:
OK (space confirmed) for on-line use, the seat
number may be imprinted in lieu of OK.
RQ (space requested but not confirmed, or space
waitlisted).
SA (subject to space being available) to be imprinted
whenever fare or rule forbids making advance
reservations.
NS (infant, no seat) in the case of infants not
occupying seats as provided in applicable tariff rules,
this code shall be shown in the Status box of each
flight coupon for a trip so affected.

30TH EDITION, JUNE 2010

Fare Calculation

3.2.14.1 Notwithstanding the provisions of Resolution


722, the complete fare calculation shall be shown on all
Flight Coupons.
3.2.14.2 All Fare Calculation, Fare, Equivalent Fare
Paid, Tax/fee/charge and Total entries shall be in
accordance with the procedures in IATA Resolution 722.
For placement refer to Attachment B of this Resolution.
Exception: Bulk Inclusive Tour (BT) or Inclusive
Tour (IT) fares.
Flight Coupon and Passenger Receipt
When Issued for a Bulk Inclusive Tour Fare (BT) or an
Inclusive Tour Fare (IT):
Fare Imprint BT or IT.
Equiv Fare Pd Leave blank.
Tax/fee/charge Imprint the tax, fee or charge
amount; optionally, except for taxes/fees/charges that
are required by law to be shown on the ticket, imprint
either PAID, BT or IT preceeded or followed by
the applicable Country/Tax/Fee/Charge Code.

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Passenger Services Conference Resolutions Manual


Total Imprint the applicable currency code identifying the currency of payment followed by at least a
space and BT or IT.
Audit or Agent Coupon
When Issued for an Inclusive Tour Fare (BT) or an
Inclusive Tour Fare (IT):
Fare Imprint the fare amount for this transaction
(right justified). The currency code may be imprinted
in 17 CPI to allow for a 9-digit amount.
Equiv Fare Pd When applicable, imprint the
equivalent fare paid amount for this transaction (right
justified). The currency code may be imprinted in
17 CPI to allow for a 9-digit amount.
Tax/fee/charge Imprint the tax, fee or charge
amounts paid amount for this transaction (right
justified).
Total Imprint the total amount for this transaction
(right justified).

3.2.15

Endorsements/Restrictions

This section of the ATB2 is provided to ensure common


understanding between passenger and airline employees
where a fare is restricted such as time of travel, period of
validity, voluntary rerouting, or where any other restrictive
conditions are applicable which are not otherwise clearly
evident from the required entries on the ATB2; such
special restrictions will be printed in this box. Any segment related restrictions shall be printed on the appropriate flight coupons. All such entries shall also be shown on
the Passenger Receipt.
In addition, the following data is required to be imprinted
in this area:
3.2.15.1 when family fare or group fare requires the
family or group to travel together on either originating or
return portion of the itinerary, imprint the code FTT
(family travel together) or GTT (group travel together) as
appropriate, followed by the city codes between which the
family/group must travel together;
3.2.15.2 in the case of infants not occupying seats as
provided in applicable tariff rules, No Seat notation may
optionally be imprinted;
3.2.15.3 when a passenger holds a reservation but has
requested or is waitlisted on another flight or in a different
class of service, imprint the reservation held in the
reservations information area of the ATB2. In the
Endorsements/Restrictions box of the applicable Flight
Coupon(s), imprint carrier, flight number, class and
city/airport codes when other than cities/airports shown in
From/To of requested flight or class, followed by RQ.
Examples:
XX202Y25JUL RQ
or when other than cities shown in From/To
XX202Y24JUL CDGLHR RQ

3.2.16

Form of Payment

3.2.16.1 Form of Payment items shall be separated by


spaces except where alpha characters are followed by
numerics or symbols, or vice versa.
3.2.16.2 Imprint the appropriate code as provided in
Resolution 728; carry forward to reissued tickets:
3.2.16.2(a) when payment is made by more than one
form, the forms may be followed by the appropriate
amount;
3.2.16.2(b) if space does not permit the imprinting of the
complete form of payment data as specified above,
truncation of the last characters is permitted. To indicate
that truncation has occurred, the last character in the
Form of Payment Box shall be an oblique (/). In the case
of truncation, the amount associated to at least one form
of payment must be imprinted.
3.2.16.3 In the case of a credit card, imprint the
two-character alpha code followed by the complete card
number. Each credit card must have a corresponding
source of approval code and approval code which shall
be shown following the credit card account number. If
separate charge form(s) are used, the source of approval
code and approval code will be shown on the charge
form(s) and need not be shown on the ticket.
Exception: For the Passenger Receipt and the Flight
Coupons replace each of the characters in the credit
card number with the exception of the last four with the
letter X.
3.2.16.4 In the case of reissues, imprint the new form(s)
of payment, followed by the original form(s) of payment. If
original form of payment was by credit card, enter CC
only.

3.2.17

Conjunction Tickets

Imprint the last two digits of the conjunction tickets range


of serial numbers, e.g. 9801, of all tickets being issued
to provide flight coupons covering passenger's itinerary.

3.2.18

Name of Issuing Airline

When an ATB2 is issued by an airline (servicing airline)


on behalf of another airline, and it is necessary to
truncate or abbreviate the name of the issuing airline, the
servicing airline shall obtain the concurrence of the
issuing airline for the method of truncation/abbreviation.

3.2.19

Taxes/Fees/Charges

Shall be in accordance with Resolution 722.

3.2.20

Other Entries

Shall be as specified in Attachment B.

3.3

REISSUANCE PROCEDURES

For reissuance procedures, refer to Resolution 720a,


Attachmen B.

110

30TH EDITION, JUNE 2010

Resolution 722c Attachment A


RESOLUTION 722c
Attachment A
ATB2 FORMAT

30TH EDITION, JUNE 2010

111

Passenger Services Conference Resolutions Manual

112

30TH EDITION, JUNE 2010

Resolution 722c Attachment A


1. ILLUSTRATION OF FLIGHT COUPON/BOARDING PASS
Passenger not yet checked in (no seat details imprinted).

Passenger checked in on flight (seat details imprinted).

30TH EDITION, JUNE 2010

113

Passenger Services Conference Resolutions Manual


2. ILLUSTRATION OF PASSENGER RECEIPT (COUPON)
Serving as passenger receipt (coupon).
Containing full payment, fare construction and issue data.
Serving as basis for later reissue/refund transactions together with remaining flight coupons.
Containing on the boarding pass portion the itinerary information for passenger and accounting use.

114

30TH EDITION, JUNE 2010

Resolution 722c Attachment A


3. ILLUSTRATION OF BOARDING PASS ONLY
Serving as boarding pass only.
Passenger checked in on flight (seat details imprinted).
Showing boarding pass identification imprinted to prevent accidental use or acceptance as flight coupon.
Containing NOT VALID WITHOUT FLIGHT COUPON statement.

BOARDING PASS ON ATB2 STOCK

30TH EDITION, JUNE 2010

115

Passenger Services Conference Resolutions Manual


RESOLUTION 722c
Attachment B
ATB2 PRINT LINE SPECIFICATIONS
1.1

Flight Coupon

Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128*

112
1316
1728
2931
3244
45
4647
4849*
5051
5355
5668
6971
72

116

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Preprinted information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Preprinted information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon
Optional airline information
or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint FLIGHT COUPON
Blank
Flight Coupon Number
Imprint OF
Total number of Flight Coupons (RJ)
Blank
Imprint BOARDING PASS or TRANSFER PASS as
applicable
Blank
Imprint Last digit of year of travel

May be framed in order to highlight as long


as framing does not overprint other data
See Resolution 722c, 3.2.5.4
See Resolution 722c, 3.2.5.4
Imprinted at time of check-in or seat
assignment

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
C

PrintPosition
128
29
3036
37
3843*

Imprinted data
Ticketing Airline name
Blank
Date of Issue
Blank
Issuing office code

44
4548
49
5051
5372
123*
24
2535*

Blank
Blank
Blank
ISO Code country of issue
Blank
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5372

Oblique (/)
Place of issue
Passenger Name

30TH EDITION, JUNE 2010

Remarks
Preprinted or imprinted
(DDMMMYY)
ATB2s issued by an airline on its own stock
or travel agency stock, imprint code to
indicate the place of issue
the IATA numeric code in accordance
with IATA Resolution 822

Personal identification of person issuing


ticket and/or issuing agent/office identity
When name exceeds 20 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

117

Passenger Services Conference Resolutions Manual


Printline
E

PrintPosition Imprinted data


129
Passenger Name

30
3139*
40
4149*
50
51

5372*
1
2
319
2022
2327
2829
3034
3539
4041
2041
4226
4751
53
54
5572

118

Blank
Fare Basis
Blank
Tour Code
Blank
Fare Calculation Pricing/Reporting Indicator (refer to
Resolution 722 paragraph 3.29)

For individual airline use or as bilaterally agreed


Special purpose code X or O
Blank
FROM city name
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure (RJ)
Reservation status
Option 1 Blank
Option 2 OPEN
Not Valid Before date
Not Valid After date
Special purpose code X or O
Blank
FROM city name

Remarks
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font (Not
transferable) to be preprinted to the right of
the label Passenger Name

Option 1 Imprinting the Fare Calculation


Pricing Indicator
The values are:
0 = System computer priced (without any
manual modifications except for the baggage
allowance)
1 = Manually priced
29 = For individual airline/system provider
use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation
Reporting Indicator
There are three values as follows:
0 indicates that a fare has been system
computer priced and that no change has
been made to the reservation, between
pricing and ticket issuance with no
manipulation of the fare, or any data filed
with the fare, including taxes, fees and
charges and applicable standard fare
conditions in accordance with Tariff
Resolutions 100 and 101 with the exception
of the Tour Code.
1 Indicates that a fare has either been
created manually or system computer priced
with agent override entries.
2 Indicates that a fare has been system
computer priced except for manipulation of
the baggage allowance and/or taxes, fees
and charges.

(DDMMM)

(DDMMM)
(DDMMM)

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
G

PrintPosition
1
2
319
2022#
2327#
2829#
3034#
3539#
4041#
4246#
4751#
53
54
5572
151

Imprinted data
Special purpose code X or O
Blank
TO city name
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure (RJ)
Reservation status
Not Valid Before date
Not Valid After date
Special purpose code X or O
Blank
TO city name
Endorsements/Restrictions

5372*

Operating airline name

136

Endorsements/Restrictions

37
3844*#

Blank
PNR code, or if necessary, the PNR code and
2-character/3-letter designator of the carrier or
CRS/System Provider controlling the PNR, separated
by an oblique.
PNR code and 2-character/3-letter designator of the
carrier or CRS/System Provider controlling the PNR,
separated by an oblique. Optionally leave blank if open
segment.
Operating airline name
When the name is abbreviated, it must be
with the concurrence of the carrying airline.
May be printed in up to 17 CPI, and,
optionally, may be printed in
emphasized/bold font.
Original issue
Blanks may be inserted after 3, 7, 10
characters of document number, after
document number or numbers range, after
place of issue and after date of issue

4551*

5372*#

122*

23
2444*
45
4650
51
5355
5660
6162
6367
6872
151*
5355#
5660#
6162#
6367#
6872#

Blank
Issued in Exchange for
Blank
Conjunction ticket numbers range
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure
Fare Calculation
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure

30TH EDITION, JUNE 2010

Remarks

(DDMMM)
(DDMMM)
(DDMMM )

May be printed up to 17 CPI, and, optionally,


may be printed in emphasized/bold font.
May be printed up to 17 CPI, and, optionally,
may be printed in emphasised/bold font.
When the name is abbreviated, it must be
with the concurrence of the carrying airline.
May be printed in up to 17 CPI, and,
optionally, may be printed in
emphasized/bold font.

(DDMMM)

(DDMMM)

119

Passenger Services Conference Resolutions Manual


Printline
L

PrintPosition
151*
5357
5862
63
6468

Imprinted data
Fare Calculation
Blank or gate number
Blank or boarding time
Blank
Seat number or advance seat number

69
7072
5372

Blank
Imprint YES or NO
CHECK-IN REQUIRED

151*
5357#
5862#
63
6468#

Fare Calculation
Blank or gate number
Blank or boarding time
Blank
Seat number or advance seat number

69
7072#
2451*

111

Blank
Imprint YES or NO
Option: Form of payment (RJ) and preceded by code
FP and a space when not used for FORM OF
PAYMENT on a permanent basis.
Fare (RJ)

12
1323

Blank
Equivalent fare paid (RJ)

2451*

Form of payment, optionally followed by an oblique


and approval code when applicable.
Additional seat information (change-of-gauge seat
number) or for individual airline use.

5372

120

Remarks
When available at time of check-in
When available at time of check-in
to be imprinted at time of ticket issuance or
at time of check-in. (May be imprinted in
double width characters.) The text ANY or
XXX may be imprinted in lieu of seat
number when a free seating condition exists.

May be imprinted when seat number is not


assigned at time of Boarding Pass issuance
When available at time of check-in
When available at time of check-in
to be printed at time of ticket issuance or at
time of check-in. (May be printed in double
width characters.)
The text ANY or XXX may be imprinted in
lieu of seat number when a free seating
condition exists.

The currency code may be printed in 17 CPI


to allow for a 9-digit amount. For a BT or IT
fare which must not be shown on the flight
coupon see paragraph 3.2.14.2.
AWARD may be imprinted for free tickets
issued under a Bonus Programme (Frequent
Flyer Scheme).
(When applicable) The currency code may
be printed in 17 CPI to allow for a 9-digit
amount. For a BT or IT fare, which must not
be shown on the flight coupon see
paragraph 3.2.14.2.

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
O

PrintPosition Imprinted data


111
Tax/fee/charge (RJ)
12
1315*
1623#
2436*

Blank
Servicing carrier ID (optional)
Additional baggage information
Reserved for check-in entries

37
3840*
4143
4445
4648
4951
5354
5557
5860
61
6264*
6572#
111

Blank
Check-in sequence number
Free baggage allowance
Number of pieces of checked baggage
Weight of checked baggage
Weight of unchecked baggage
Number of pieces of checked baggage
Weight of checked baggage
Weight of unchecked baggage
Blank
Check-in sequence number
Additional Baggage information
Tax/fee/charge (RJ)

1251
5372*
111

Blank
Check-in airline use
Tax/fee/charge (RJ)

12
1326
2729
30
31
3234
35
3645

Blank

46
47
4851
53
5455
5658
59
6069

Blank
Check digit
Blank
Coupon Number
Blank
Ticketing airline code
Blank
Form code and serial number

70
71
72
111

Blank
Check digit
Blank
Total (RJ)

1251
5360*

Blank
Optional issued by identification

61
6269#

Blank
Optional issued by identification

7072

Blank

Remarks
For a BT or IT fare, see Resolution 722c,
3.2.14.2

When bilaterally agreed, seat number may


be imprinted and may be in double width
characters

(imprinted
(imprinted
(imprinted
(imprinted
(imprinted
(imprinted

at
at
at
at
at
at

time of
time of
time of
time of
time of
time of

check-in)
check-in)
check-in)
check-in)
check-in)
check-in)

For a BT or IT fare, see Resolution 722c,


3.2.14.2
(scan area buffer)
For a BT or IT fare, see Resolution 722c,
3.2.14.2
Preprinted Stock Control Number

Blank
Coupon Number
Blank
Ticketing airline code
Blank
Form code and serial number

30TH EDITION, JUNE 2010

In accordance with Recommended Practice


1720a

In accordance with Recommended Practice


1720a

The currency code may be printed in 17 CPI


to allow for a 9-digit amount.
For a BT or IT fare, which must not be
shown on the flight coupon see paragraph
3.2.14.2.
(scan area buffer)
Identification of person assigning the seat
shown on the boarding pass. Imprint only
when seat information is present.
Identification of person assigning the seat
shown on the boarding pass. Imprint only
when seat information is present.

121

Passenger Services Conference Resolutions Manual


Printline
S

PrintPosition Imprinted data


127
Blank
2847
4851
5372

Remarks
Preprinted information DO NOT MARK OR
WRITE IN THE WHITE AREA ABOVE

Blank
Blank

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.

122

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


1.2

Passenger Receipt up to 4 flight segments optional layout

The text NOT GOOD FOR PASSAGE may be printed in large letters in outline font across the coupon as long as it does
not overprint other data.
Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128*

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Preprinted information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Preprinted information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon

112
1316
1728
29
3046

Optional airline information


or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint PASSENGER RECEIPT

47
48
4950*
51
5371
72
128
29
3036
37
3843*

Blank
Passenger Receipt coupon number
Imprint OF
Total number of Passenger Receipt Coupons
Blank
Last digit of year of commencement of travel
Ticketing Airline name
Blank
Date of Issue
Blank
Issuing office code

44
4548
49
5051
5372

Blank
Blank
Blank
ISO Code country of issue
Blank

30TH EDITION, JUNE 2010

May be framed in order to highlight as long


as framing does not overprint other data.

Preprinted or imprinted
(DDMMMYY)
ATB2s issued by an airline on its own stock
or travel agency stock, imprint code to
indicate the place of issue
the IATA numeric code in accordance
with IATA Resolution 822

123

Passenger Services Conference Resolutions Manual


Printline
D

124

PrintPosition
123*
24
2535*

Imprinted data
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5372

Oblique (/)
Place of issue
Passenger Name

129

Passenger Name

3040
4149*
50
51

Blank
Tour Code
Blank
Fare Calculation Pricing/Reporting Indicator (refer to
Resolution 722 paragraph 3.29)

5372*
12
34

For individual airline use or as bilaterally agreed


Blank
Imprint asterisks (*)

517
1823

Imprint NOT VALID FOR


Imprint asterisks (*)

2442
4345

Imprint RETAIN THIS RECEIPT


Imprint asterisks (*)

4651
5372
2248*

Blank
To/From city name
Option: Imprint Retain this receipt throughout your
journey

Remarks

Personal identification of person issuing


ticket and/or issuing agent/office identity
When name exceeds 20 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

Option 1 Imprinting the Fare Calculation


Pricing Indicator
The values are:
0 = System computer priced (without any
manual modifications except for the baggage
allowance)
1 = Manually priced
29 = For individual airline/system provider
use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation
Reporting Indicator
There are three values as follows:
0 Indicates that a fare has been system
computer priced and that no change has
been made to the reservation between
pricing and ticket issuance with no
manipulation of the fare, or any data filed
with the fare, including taxes, fees and
charges and applicable standard fare
conditions in accordance with Tariff
Resolutions 100 and 101 with the exception
of the Tour Code.
1 Indicates that a fare has either been
created manually or system computer priced
with agent override entries.
2 Indicates that a fare has been system
computer priced except for manipulation of
the baggage allowance and/or taxes, fees
and charges.

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
G

PrintPosition Imprinted data


12
Blank
34
Imprint asterisks (*)

Remarks
Asterisks may be replaced by solid black
boxes of comparable size

518
1921

Imprint TRANSPORTATION
Imprint asterisks (*)

2244
45

Imprint THROUGHOUT YOUR JOURNEY


Imprint asterisks (*)

4651

53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
2050*
151

Blank
Example:
2
3
4
5
01234567890123456789012345678901
PL F
****RETAIN THIS RECEIPT***
PL G
**THROUGHOUT YOUR JOURNEY*
Blank
Airline designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Option: Text in local language
Endorsements/Restrictions

5372
136

To/From city name


Endorsements/Restrictions

3744
4551*

Blank
PNR code and 2-character/3-letter designator of the
carrier or CRS/System Provider controlling the PNR,
separated by an oblique. Optionally leave blank if open
segment.
Blank
Airline Designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date
Blank
(DDMMM)
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272

30TH EDITION, JUNE 2010

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

Must be printed in 17 CPI


(DDMMM)

May be printed up to 17 CPI and, optionally


may be printed in emphasized/bold font.
May be printed up to 17 CPI and, optionally,
may be printed in emphasized/bold font.

125

Passenger Services Conference Resolutions Manual


Printline
J

L
M

126

PrintPosition Imprinted data


122*
Original issue

23
2444*
45
4650
51
5372
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
151*
5372
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
111

Blank
Issued in Exchange for
Blank
Conjunction ticket numbers range
Blank
To/From city name
Fare Calculation
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare Calculation
To/From city name
Fare Calculation
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare (RJ)

12
1323

Blank
Equivalent fare paid (RJ)

2451*

Form of payment, optionally followed by an oblique


and approval code when applicable.

5372

To city name

Remarks
Blanks may be inserted after 3, 7, 10
characters of document number, after
document number or numbers range, after
place of issue and after date of issue

Must be printed in 17 CPI


(DDMMM)

Must be printed in 17 CPI


(DDMMM)

The currency code may be printed in 17 CPI


to allow for a 9-digit amount. For a BT or IT
fare which must not be shown on the flight
coupon see paragraph 3.2.14.2. AWARD
may be imprinted for free tickets issued
under a Bonus Programme (Frequent Flyer
Scheme).
(When applicable) The currency code may
be printed in 17 CPI to allow for a 9-digit
amount. For a BT or IT fare, which must not
be shown on the flight coupon see
paragraph 3.2.14.2.
When the Form of Payment is credit card,
replace each of the characters in the credit
card number with the exception of the last
four with the letter X.

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
O

PrintPosition Imprinted data


111
Tax/fee/charge (RJ)
12
Blank
1315*
1651

Servicing carrier ID (optional)


Imprint asterisks (*)

5372

Imprint asterisks (*)

111
1251

Tax/fee/charge (RJ)
Blank

5372
111

NOT VALID FOR TRAVEL


Tax/fee/charge (RJ)

12
1326
2729
30
31
3234
35
3645

Blank

46
47
4851
5355
5658
59
6069

Blank
Check digit
Blank
Blank
Ticketing airline code
Blank
Form code and serial number

70
71
72
111

Blank
Check digit
Blank
Total (RJ)

1251
5372
127
2847

Blank
Blank
Blank

4851
5372

Blank
Blank

Remarks
For a BT or IT fare, see Resolution
722c, 3.2.14.2
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
For a BT or IT fare, see Resolution 722c,
3.2.14.2
(scan area buffer)
For a BT or IT fare, see Resolution 722c,
3.2.14.2
Preprinted Stock Control Number

Blank
Imprint a zero (0)
Blank
Ticketing airline code
Blank
Form code and serial number

In accordance with Recommended Practice


1720a

In accordance with Recommended Practice


1720a

The currency code may be printed in 17 CPI


to allow for a 9-digit amount. For a BT or IT
fare, which must not be shown on the flight
coupon see paragraph 3.2.14.2.
(scan area buffer)

Preprinted information DO NOT MARK OR


WRITE IN THE WHITE AREA ABOVE

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.
30TH EDITION, JUNE 2010

127

Passenger Services Conference Resolutions Manual


1.3

Passenger Receipt more than 4 flight segments optional layout

The text NOT GOOD FOR PASSAGE may be printed in large letters in outline font across the coupon as long as it does
not overprint other data
Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128

128*

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Pre-printed information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Pre-printed information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon

112
1316
1728
29
3046

Optional airline information


or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint PASSENGER RECEIPT

47
48
4950*
51
5354*
5571
72

Blank
Passenger Receipt coupon number
Imprint OF
Total number of Passenger Receipt Coupons
From city code
Blank
Last digit of year of commencement of travel

May be framed in order to highlight as long


as framing does not overprint other data.

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
C

PrintPosition
128
29
3036
37
3843*

Imprinted data
Ticketing Airline name
Blank
Date of Issue
Blank
Issuing office code

44
4548
49
5051
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
123*
24
2535*

Blank
Blank
Blank
ISO Code country of issue
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

Oblique (/)
Place of issue
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Remarks
Preprinted or imprinted
(DDMMMYY)
ATB2s issued by an airline on its own stock
or travel agency stock, imprint code to
indicate the place of issue
the IATA numeric code in accordance with
IATA Resolution 822

Must be printed in 17 CPI


(DDMMM)

Personal identification of person issuing


ticket and/or issuing agent/office identity

Must be printed in 17 CPI


(DDMMM)

129

Passenger Services Conference Resolutions Manual


Printline
E

130

PrintPosition Imprinted data


129
Passenger Name
3040
4149*
50
51

Blank
Tour Code
Blank
Fare Calculation Pricing/Reporting Indicator (refer to
Resolution 722 paragraph 3.29)

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

From/To city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

Remarks
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

Option 1 Imprinting the Fare


Calculation Pricing Indicator
The values are:
0 = System computer priced (without any
manual modifications except for the baggage
allowance)
1 = Manually priced
29 = For individual airline/system provider
use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation
Reporting Indicator
There are three values as follows:
0 Indicates that a fare has been system
computer priced and that no change has
been made to the reservation between
pricing and ticket issuance with no
manipulation of the fare, or any data filed
with the fare, including taxes, fees and
charges and applicable standard fare
conditions in accordance with Tariff
Resolutions 100 and 101 with the exception
of the Tour Code.
1 Indicates that a fare has either been
created manually or system computer priced
with agent override entries.
2 Indicates that a fare has been system
computer priced except for manipulation of
the baggage allowance and/or taxes, fees
and charges.
Must be printed in 17 CPI
(DDMMM)

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
F

PrintPosition Imprinted data


12
Blank
34
Imprint asterisks (*)
517
1823

Imprint NOT VALID FOR


Imprint asterisks (*)

2442
4345

Imprint RETAIN THIS RECEIPT


Imprint asterisks (*)

4651
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
1
34

Blank
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Blank
Imprint asterisks (*)

518
1921

Imprint TRANSPORTATION
Imprint asterisks (*)

2244
45

Imprint THROUGHOUT YOUR JOURNEY


Imprint asterisks (*)

4651

Blank
Example:
2
3
4
5
01234567890123456789012345678901
PL F
****RETAIN THIS RECEIPT***
PL G
**THROUGHOUT YOUR JOURNEY*
Blank
Airline designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272

30TH EDITION, JUNE 2010

Remarks
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
Must be printed in 17 CPI
(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

Must be printed in 17 CPI


(DDMMM)

131

Passenger Services Conference Resolutions Manual


Printline
H

PrintPosition Imprinted data


151
Endorsements/Restrictions

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
136

From/To city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Endorsements/Restrictions

3744*
4551

Blank
PNR code and 2-character/3-letter designator of the
carrier or CRS/System Provider controlling the PNR,
separated by an oblique. Optionally leave blank if open
segment.
Blank
Airline Designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date
(DDMMM)
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Original issue
Blanks may be inserted after 3, 7,
10 characters of document number, after
document number or numbers range, after
place of issue and after date of issue
Blank
Issued in Exchange for
Blank
Conjunction ticket numbers range
Blank
From/To city code
Airline designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date of flight
(DDMMM)
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
122*

23
2444*
45
4650
51
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

132

Remarks
May be printed up to 17 CPI and, optionally,
may be printed in emphasized/bold font.
Must be printed in 17 CPI
(DDMMM)

May be printed up to 17 CPI and, optionally,


may be printed in emphasized/bold font.

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
K

PrintPosition
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
151*
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272

Imprinted data
Fare Calculation
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare Calculation
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare Calculation
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Remarks

Must be printed in 17 CPI


(DDMMM)

Must be printed in 17 CPI


(DDMMM)

Must be printed in 17 CPI


(DDMMM)

133

Passenger Services Conference Resolutions Manual


Printline
N

134

PrintPosition Imprinted data


111
Fare (RJ)

12
1323

Blank
Equivalent fare paid (RJ)

2451*

Form of payment, optionally followed by an oblique


and approval code when applicable.

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
111

From/To city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Tax/fee/charge (RJ)

12
1315*
1651

Blank
Servicing carrier ID (optional)
Imprint asterisks (*)

5372

Imprint asterisks (*)

111

Tax/fee/charge (RJ)

1251
5372

Blank
Imprint NOT VALID FOR TRAVEL

Remarks
The currency code may be printed in 17 CPI
to allow for a 9-digit amount. For a BT or IT
fare which must not be shown on the flight
coupon see paragraph 3.2.14.2.
AWARD may be imprinted for free tickets
issued under a Bonus Programme (Frequent
Flyer Scheme).
(When applicable) The currency code may
be printed in 17 CPI to allow for a 9-digit
amount. For a BT or IT fare, which must not
be shown on the flight coupon see
paragraph 3.2.14.2.
When the Form of Payment is credit card,
replace each of the characters in the credit
card number with the exception of the last
four with the letter X.
Must be printed in 17 CPI
(DDMMM)

For a BT or IT fare, see Resolution 722c,


3.2.14.2
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
For a BT or IT fare, see Resolution 722c,
3.2.14.2
(scan area buffer)

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
Q

PrintPosition Imprinted data


111
Tax/fee/charge (RJ)
12
1326
2729
30
31
3234
35
3645

Blank

46
47
4851
5355
5658
59
6069

Blank
Check digit
Blank
Blank
Ticketing airline code
Blank
Form code and serial number

70
71
72
111

Blank
Check digit
Blank
Total (RJ)

1251
5372
127
2847

Blank
Blank
Blank

4851
5372

Blank
Blank

Remarks
For a BT or IT fare, see Resolution 722c,
3.2.14.2
Preprinted Stock Control Number

Blank
Imprint a zero (0)
Blank
Ticketing airline code
Blank
Form code and serial number

In accordance with Recommended Practice


1720a

In accordance with Recommended Practice


1720a

The currency code may be printed in 17 CPI


to allow for a 9-digit amount. For a BT or IT
fare, which must not be shown on the flight
coupon see paragraph 3.2.14.2.
(scan area buffer)

Preprinted information DO NOT MARK OR


WRITE IN THE WHITE AREA ABOVE

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.

30TH EDITION, JUNE 2010

135

Passenger Services Conference Resolutions Manual


1.4

Audit/Agent/Tax-Fee-Charge Coupons up to 4 flight segments optional layout

The text NOT GOOD FOR PASSAGE may be printed in large letters in outline font across the coupon as long as it does
not overprint other data.
Note:

The Tax/fee/charge coupon will be included when required by a country for tax reporting purposes.

Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128*

112
1316
1728
29
3041

136

Pre-printed information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Pre-printed information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon
Optional airline information
or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint AUDIT COUPON or
AGENT COUPON or
TFC COUPON *

4251
42
4346

Blank
Option: Blank
Ticket System Code

48
4950*
51

Audit, Agent or Tax/fee/charge coupon number


Imprint OF
Total number of Audit, Agent or Tax/fee/charge
Coupons
Blank
Blank
Last digit of year of commencement of travel

4346
5371
72

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

May be framed in order to highlight as long


as framing does not overprint other data.

In accordance with Resolution 728,


paragraph 6

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
C

PrintPosition
128
29
3036
37
3843*

Imprinted data
Ticketing Airline name
Blank
Date of Issue
Blank
Issuing office code

44
4548
49
5051
5372
123*
24
2535*

Blank
Blank
Blank
ISO Code country of issue
Blank
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5372

Oblique (/)
Place of issue
Passenger Name

129

Passenger Name

3040
4149*
50
51

Blank
Tour Code
Blank
Fare Calculation Pricing/Reporting Indicator (refer to
Resolution 722 paragraph 3.29)

5372*

For individual airline use or as bilaterally agreed

30TH EDITION, JUNE 2010

Remarks
Preprinted or imprinted
(DDMMMYY)
ATB2s issued by an airline on its own stock
or travel agency stock, imprint code to
indicate the place of issue
the IATA numeric code in accordance
with IATA Resolution 822

Personal identification of person issuing


ticket and/or issuing agent/office identity
When name exceeds 20 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

Option 1 Imprinting the Fare Calculation


Pricing Indicator
The values are:
0 = System computer priced (without any
manual modifications except for the baggage
allowance)
1 = Manually priced
29 = For individual airline/system provider
use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation
Reporting Indicator
There are three values as follows:
0 Indicates that a fare has been system
computer priced and that no change has
been made to the reservation between
pricing and ticket issuance with no
manipulation of the fare, or any data filed
with the fare, including taxes, fees and
charges and applicable standard fare
conditions in accordance with Tariff
Resolutions 100 and 101 with the exception
of the Tour Code.
1 Indicates that a fare has either been
created manually or system computer priced
with agent override entries.
2 Indicates that a fare has been system
computer priced except for manipulation of
the baggage allowance and/or taxes, fees
and charges.

137

Passenger Services Conference Resolutions Manual


Printline
F

PrintPosition Imprinted data


12
Blank
34
Imprint asterisks (*)
517
1819

Imprint NOT VALID FOR


Imprint asterisks (*)

2027

Blank
Example:

2829
3041
4243

4451
5372
12
34
518
19
2053
20
2124

2551
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
151
5372

138

Remarks
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

10
20
30
40
50
1234567890123456789012345678901234567890123456789012
PL F
**NOT VALID FOR**
**AUDIT COUPON**
PL G
**TRANSPORTATION**
Imprint asterisks (*)
Asterisks may be replaced by solid black
boxes of comparable size
Imprint AUDIT COUPON or
AGENT COUPON or
TFC COUPON *
Imprint asterisks (*)
Asterisks may be replaced by solid black
boxes of comparable size
Blank
From city name
Blank
Imprint asterisks (*)
Asterisks may be replaced by solid black
boxes of comparable size
Imprint TRANSPORTATION
Imprint asterisks (*)
Asterisks may be replaced by solid black
boxes of comparable size
Blank
Option: Blank
Flight Coupon/Void Indicator
Use Indicator.
Flight Coupons are issued for
first three legs and next leg is
void, e.g. FFFV
Blank
Blank
Airline designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date
(DDMMM)
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Endorsements/Restrictions
May be printed up to 17 CPI and, optionally,
may be printed in emphasized/bold font.
To/From city name

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
I

PrintPosition Imprinted data


136
Endorsements/Restrictions
3744
4551*

L
M

53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
122*

23
2444*
45
4650
51
5372
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
151*
5372
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272

Remarks
May be printed up to 17 CPI and, optionally,
may be printed in emphasized/bold font.

Blank
PNR code and 2-character/3-letter designator of the
carrier or CRS/System Provider controlling the PNR,
separated by an oblique. Optionally leave blank if open
segment.
Blank
Airline Designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date
(DDMMM)
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Original issue
Blanks may be inserted after 3, 7,
10 characters of document number, after
document number or numbers range, after
place of issue and after date of issue
Blank
Issued in Exchange for
Blank
Conjunction ticket numbers range
Blank
From/To city code
Fare Calculation
Blank
Airline Designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date
(DDMMM)
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare Calculation
To/From city name
Fare Calculation
Blank
Airline Designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date
(DDMMM)
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

139

Passenger Services Conference Resolutions Manual


Printline
N

PrintPosition Imprinted data


111
Fare (RJ)

12
1323

Blank
Equivalent fare paid (RJ)

2451*
5372
111

Form of payment, optionally followed by an oblique


and approval code when applicable.
To city name
Tax/fee/charge (RJ)

12
1315*
1651

Blank
Servicing carrier ID (optional)
Imprint asterisks (*)

5372

Imprint asterisks (*)

111

Tax/fee/charge (RJ)

1251
5372
111

Blank
NOT VALID FOR TRAVEL
Tax/fee/charge (RJ)

12
1326
2729
30
31
3234
35
3645

Blank

46
47
4851
5355
5658
59
6069

Blank
Check digit
Blank
Blank
Ticketing airline code
Blank
Form code and serial number

70
71
72
111

Blank
Check digit
Blank
Total (RJ)

1251
5372
127
2847

Blank
Blank
Blank

4851
5372

Blank
Blank

140

Remarks
The currency code may be printed in 17 CPI
to allow for a 9-digit amount. For a BT or IT
fare, see paragraph 3.2.14.2.
AWARD may be imprinted for free tickets
issued under a Bonus Programme (Frequent
Flyer Scheme).
(When applicable) The currency code may
be printed in 17 CPI to allow for a 9-digit
amount. For a BT or IT fare, see paragraph
3.2.14.2.

For a BT or IT fare, see Resolution 722c,


3.2.14.2
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
For a BT or IT fare, see Resolution 722c,
3.2.14.2
(scan area buffer)
For a BT or IT fare, see Resolution 722c,
3.2.14.2
Preprinted Stock Control Number

Blank
Imprint a zero (0) (Audit Coupon only)
Blank
Ticketing airline code
Blank
Form code and serial number

In accordance with Recommended Practice


1720a

In accordance with Recommended Practice


1720a

The currency code may be printed in 17 CPI


to allow for a 9-digit amount. For a BT or IT
fare, see paragraph 3.2.14.2
(scan area buffer)

Preprinted information DO NOT MARK OR


WRITE IN THE WHITE AREA ABOVE

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.

30TH EDITION, JUNE 2010

141

Passenger Services Conference Resolutions Manual


1.5 Audit/Agent/Tax-Fee-Charge Coupons more than 4 flight segments optional
layout
The text NOT GOOD FOR PASSAGE may be printed in large letters in outline font across the coupon as long as it does
not overprint other data.
Note:

The Tax/fee/charge coupon will be included when required by a country for tax reporting purposes.

Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128*

112
1316
1728
29
3041

142

Pre-printed information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Pre-printed information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon
Optional airline information
or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint AUDIT COUPON or
AGENT COUPON or
TFC COUPON *

42
4346

Blank
Option 1:

47
48
4950*
51

Blank
Passenger Receipt coupon number
Imprint OF
Total number of Audit, Agent or Tax/fee/charge
coupons
Option 2: Blank
Blank
Last digit of year of commencement of travel

4351
5371
72

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Ticketing System Code

May be framed in order to highlight as long


as framing does not overprint other data.
In accordance with Resolution 728,
paragraph 6

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
C

PrintPosition
128
29
3036
37
3843*

Imprinted data
Ticketing Airline name
Blank
Date of Issue
Blank
Issuing office code

44
4548
49
5051
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
123*
24
2535*

Blank
Blank
Blank
ISO Code country of issue
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

Oblique (/)
Place of issue
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Remarks
Preprinted or imprinted
(DDMMMYY)
ATB2s issued by an airline on its own stock
or travel agency stock, imprint code to
indicate the place of issue
the IATA numeric code in accordance
with IATA Resolution 822

Must be printed in 17 CPI


(DDMMM)

Personal identification of person issuing


ticket and/or issuing agent/office identity

Must be printed in 17 CPI


(DDMMM)

143

Passenger Services Conference Resolutions Manual


Printline
E

PrintPosition Imprinted data


129
Passenger Name
3040
4149*
50
51

Blank
Tour Code
Blank
Fare Calculation Pricing/Reporting Indicator (refer to
Resolution 722 paragraph 3.29)

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
12
34

From/To city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Blank
Imprint asterisks (*)

517
1819

Imprint NOT VALID FOR


Imprint asterisks (*)

2027

Blank
Example:
PL F
PL G

144

Remarks
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

Option 1 Imprinting the Fare Calculation


Pricing Indicator
The values are:
0 = System computer priced (without any
manual modifications except for the baggage
allowance)
1 = Manually priced
29 = For individual airline/system provider
use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation
Reporting Indicator
There are three values as follows:
0 Indicates that a fare has been system
computer priced and that no change has
been made to the reservation between
pricing and ticket issuance with no
manipulation of the fare, or any data filed
with the fare, including taxes, fees and
charges and applicable standard fare
conditions in accordance with Tariff
Resolutions 100 and 101 with the exception
of the Tour Code.
1 Indicates that a fare has either been
created manually or system computer priced
with agent override entries.
2 Indicates that a fare has been system
computer priced except for manipulation of
the baggage allowance and/or taxes, fees
and charges.
Must be printed in 17 CPI
(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

10
20
30
40
50
1234567890123456789012345678901234567890123456789012
**NOT VALID FOR**
**AUDIT COUPON**
**TRANSPORTATION**

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline

PrintPosition Imprinted data


2829
Imprint asterisks (*)
3041

4243

Imprint AUDIT COUPON or


AGENT COUPON or
TFC COUPON *
Imprint asterisks (*)

4451
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
12
34

Blank
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Blank
Imprint asterisks (*)

518
19

Imprint TRANSPORTATION
Imprint asterisks (*)

2051
20
2124
25
2629
30
3134
35
3639
40
4144
45
4649
5051
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272

Blank
Option:

Blank
Flight Coupon/Void Indicator
Oblique (/)
Flight Coupon/Void Indicator
Oblique (/)
Flight Coupon/Void Indicator
Oblique (/)
Flight Coupon/Void Indicator
Oblique (/)
Flight Coupon/Void Indicator
Oblique (/)
Flight Coupon/Void Indicator
Blank

Blank
Airline designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Remarks
Asterisks may be replaced by solid black
boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size
Must be printed in 17 CPI
(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
Flight/Void Coupon Use Indicator.
Indicates which coupons are issued as flight
coupons and which coupons are not issued,
e.g. void or surface sectors.
Entered as in following example:
Flight Coupons are issued for first three legs,
next leg is void and Flight Coupons are
issued for last four legs, e.g. FFFV/FFFF

Must be printed in 17 CPI


(DDMMM)

145

Passenger Services Conference Resolutions Manual


Printline
H

PrintPosition Imprinted data


151
Endorsements/Restrictions

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
136

From/To city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Endorsements/Restrictions

3744
4551*

Blank
PNR code and 2-character/3-letter designator of the
carrier or CRS/System Provider controlling the PNR,
separated by an oblique. Optionally leave blank if open
segment.
Blank
Airline Designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date
(DDMMM)
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Original issue
Blanks may be inserted after 3, 7,
10 characters of document number, after
document number or numbers range, after
place of issue and after date of issue
Blank
Issued in Exchange for
Blank
Conjunction ticket numbers range
Blank
From/To city code
Airline designator
Must be printed in 17 CPI
Flight Number
Reservations Booking Designator
Date of flight
(DDMMM)
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
122*

23
2444*
45
4650
51
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

146

Remarks
May be printed up to 17 CPI and, optionally,
may be printed in emphasized/bold font.
Must be printed in 17 CPI
(DDMMM)

May be printed up to 17 CPI and, optionally,


may be printed in emphasized/bold font.

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
K

PrintPosition
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
151*
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
151*
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272

Imprinted data
Fare Calculation
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare Calculation
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare Calculation
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Remarks

Must be printed in 17 CPI


(DDMMM)

Must be printed in 17 CPI


(DDMMM)

Must be printed in 17 CPI


(DDMMM)

147

Passenger Services Conference Resolutions Manual


Printline
N

148

PrintPosition Imprinted data


111
Fare (RJ)

12
1323

Blank
Equivalent fare paid (RJ)

2451*
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
111

Form of payment, optionally followed by an oblique


and approval code when applicable.
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Tax/fee/charge (RJ)

12
1315*
1651

Blank
Servicing carrier ID (optional)
Imprint asterisks (*)

5372

Imprint asterisks (*)

111

Tax/fee/charge (RJ)

1251
5372
111
12
1326
2729
30
31
3234
35
3645

Blank
Imprint NOT VALID FOR TRAVEL
Tax/fee/charge (RJ)
Blank

46
47
4851
5355
5658
59
6069

Blank
Check digit
Blank
Blank
Ticketing airline code
Blank
Form code and serial number

70
71
72

Blank
Check digit
Blank

Remarks
The currency code may be printed in 17 CPI
to allow for a 9-digit amount. When issued
for a BT or IT fare which must not be shown
on the flight coupon, enter the fare amount
for this transaction.
AWARD may be imprinted for free tickets
issued under a Bonus Programme (Frequent
Flyer Scheme).
(When applicable) The currency code may
be printed in 17 CPI to allow for a 9-digit
amount. When issued for a BT or IT fare
which must not be shown on the flight
coupon, enter the fare amount for this
transaction

Must be printed in 17 CPI


(DDMMM)

For a BT or IT fare, see Resolution 722c,


3.2.14.2
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
For a BT or IT fare, see Resolution 722c,
3.2.14.2
(scan area buffer)

Preprinted Stock Control Number


Blank
Imprint a zero (0)
Blank
Ticketing airline code
Blank
Form code and serial number

In accordance with Recommended


Practice 1720a

In accordance with Recommended Practice


1720a

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
R

PrintPosition Imprinted data


111
Total (RJ)

1251
5372
127
2847

Blank
Blank
Blank

4851
5372

Blank
Blank

Remarks
The currency code may be printed in 17 CPI
to allow for a 9-digit amount. When issued
for a BT or IT fare which must not be shown
on the flight coupon, enter total amount for
this transaction
(scan area buffer)

Preprinted information DO NOT MARK OR


WRITE IN THE WHITE AREA ABOVE

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.

30TH EDITION, JUNE 2010

149

Passenger Services Conference Resolutions Manual


1.6

Charge Form up to 4 flight segments optional layout

Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

150

128*

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Pre-printed information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Pre-printed information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon

112
1316
1728
29
3040

Optional airline information


or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint CHARGE FORM

4171
72
128
29
3036
37
3843*

Blank
Last digit of year of travel
Ticketing Airline name
Blank
Date of Issue
Blank
Issuing office code

44
4548
49
5051
5372
123*
24
2535*

Blank
Blank
Blank
ISO Code country of issue
Blank
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5372

Oblique (/)
Place of issue
Passenger Name

May be framed in order to highlight as long


as framing does not overprint other data.

Preprinted or imprinted
(DDMMMYY)
ATB2s issued by an airline on its own stock
or travel agency stock, imprint code to
indicate the place of issue
IATA numeric code in accordance with
IATA Resolution 822

Personal identification of person issuing


ticket and/or issuing agent/office identity
When name exceeds 20 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
E

PrintPosition Imprinted data


129
Passenger Name
3040
4149*
50
51

Blank
Tour Code
Blank
Fare Calculation Pricing/Reporting Indicator (refer to
Resolution 722 paragraph 3.29)

5372*
12
319
2021

For individual airline use or as bilaterally agreed


Blank
Origin city name
Imprint asterisks (*)

2249
5051

Imprint NOT VALID FOR TRANSPORTATION


Imprint asterisks (*)

5372
12
319
2051
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272

From city name


Blank
Final destination city name
Blank
Blank
Airline designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Remarks
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

Option 1 Imprinting the Fare Calculation


Pricing Indicator
The values are:
0 = System computer priced (without any
manual modifications except for the baggage
allowance)
1 = Manually priced
29 = For individual airline/system provider
use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation
Reporting Indicator
There are three values as follows:
0 Indicates that a fare has been system
computer priced and that no change has
been made to the reservation between
pricing and ticket issuance with no
manipulation of the fare, or any data filed
with the fare, including taxes, fees and
charges and applicable standard fare
conditions in accordance with Tariff
Resolutions 100 and 101 with the exception
of the Tour Code.
1 Indicates that a fare has either been
created manually or system computer priced
with agent override entries.
2 Indicates that a fare has been system
computer priced except for manipulation of
the baggage allowance and/or taxes, fees
and charges.

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

Must be printed in 17 CPI


(DDMMM)

151

Passenger Services Conference Resolutions Manual


Printline
H

PrintPosition Imprinted data


15
Imprint asterisks (*)
614
1519

Imprint SIGNATURE
Imprint asterisks (*)

2021
2251
5372
17*

JL

851
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
151

Imprint X
Blank or optionally underline
To/From city name
PNR code of carrier controlling the PNR, or if
necessary, the PNR code and 2-character/3-letter
designator of the carrier or CRS controlling the PNR,
separated by an oblique.
Blank
Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Imprint I ACKNOWLEDGE RECEIPT OF TICKET(S)
AND OR COUPON(S) FOR RELATED CHARGES AS
DESCRIBED HEREON AND AM AWARE OF
APPLICABLE RESTRICTIONS AND OR PENALTIES
AS SHOWN ON SUCH TICKET(S) AND/OR
COUPON(S)

Remarks
Asterisks may be replaced by solid black
boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

If carrier's own stock, carrier code and


oblique may be omitted

Must be printed in 17 CPI


(DDMMM)

The fourth line of this statement shall be


printed on Print Line M, positions 144.

(The parentheses characters ( ) may be


replaced by obliques //)
Wording may be altered to comply with local
requirements
J
K

152

5372
53
5455
5658*
59*
6062*
63
6472*
5455*
5658*
5963
5456
5761*
6272
5372

To/From city name


Blank
Airline Designator
Flight Number
Reservations Booking Designator
Date
Blank
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
To/From city name

Must be printed in 17 CPI


(DDMMM)

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
M

PrintPosition Imprinted data


144
Fourth line of credit card charge authorization
statement as shown for print lines JL.
4551
Blank
53
Blank
5455
Airline Designator
5658*
Flight Number
59*
Reservations Booking Designator
6062*
Date
63
Blank
6472*
Fare Basis
5455*
Option 1: Airline Designator or Blank
5658*
Imprint OPEN
5963
Optionally Blank
5456
Option 2: Blank
5761*
Imprint VOID
6272
Blank
111
Fare amount charged for this transaction (RJ)
12
1323
2451*

5372
111
12
1315*
1651
5372

111

1251
5372
111
12
1326
2729
30
31
3234
35
3645
46
47
4851
5355
5658
59
6069
70
71
72

Remarks

Must be printed in 17 CPI


(DDMMM)

The currency code may be imprinted in


17 CPI to allow for a 9-digit amount

Blank
Equivalent fare paid charged for this transaction (when The currency code may be imprinted in
applicable) (RJ)
17 CPI to allow for a 9-digit amount For a BT
or IT fare, see paragraph 3.2.14.2.
Form of payment, optionally followed by an oblique
and approval code when applicable.
To city name
Tax/fee/charge charged for this transaction (when
For a BT or IT fare, see paragraph 3.2.14.2.
applicable) (RJ)
Blank
Servicing carrier ID (optional)
Imprint asterisks (*)
Asterisks may be replaced by solid black
boxes of comparable size
Imprint asterisks (*)
Asterisks may be replaced by solid black
boxes of comparable size
Second tax/fee/charge charged for this transaction
(when applicable) (RJ)
Blank
(scan area buffer)
Imprint NOT VALID FOR TRAVEL
Third tax/fee/charge charged for this transaction (when
applicable) (RJ)
Blank
Preprinted Stock Control Number
Blank
Imprint a zero (0)
Blank
Ticketing airline code
Blank
Form code and serial number
In accordance with Recommended Practice
1720a
Blank
Check digit
Blank
Blank
Ticketing airline code
Blank
Form code and serial number
In accordance with Recommended Practice
1720a
Blank
Check digit
Blank

30TH EDITION, JUNE 2010

153

Passenger Services Conference Resolutions Manual


Printline
R

PrintPosition Imprinted data


111
Total amount charged for this transaction (RJ)
1251
5372
127
2847

Blank
Blank
Blank

4851
5372

Blank
Blank

Remarks
The currency code may be printed in 17 CPI
to allow for a 9-digit amount.
(scan area buffer)

Preprinted information DO NOT MARK OR


WRITE IN THE WHITE AREA ABOVE

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.

154

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


1.7

Charge Form more than 4 flight segments optional layout

The text NOT GOOD FOR PASSAGE may be printed in large letters in outline font across the coupon as long as it does
not overprint other data.
Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128*

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Pre-printed information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Pre-printed information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon

112
1316
1728
29
3040

Optional airline information


or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint CHARGE FORM

4151
5354*
5571*
72

Blank
FORM city code
Blank
Last digit of year of travel

30TH EDITION, JUNE 2010

May be framed in order to highlight as long


as framing does not overprint other data

155

Passenger Services Conference Resolutions Manual


Printline
C

CN

156

PrintPosition
128
29
3036
37
3843*

Imprinted data
Ticketing Airline name
Blank
Date of Issue
Blank
Issuing office code

44
4448
49
5051
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
5354*
5556*
5759*
60*
6163*
6472*
123*
24
2535*

Blank
Blank
Blank
ISO Code country of issue
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
To/From
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

Oblique (/)
Place of issue
From/To city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

Remarks
Preprinted or imprinted
(DDMMMYY)
ATB2s issued by an airline on its own stock
or travel agency stock, imprint code to
indicate the place of issue
the IATA numeric code in accordance
with IATA Resolution 822

Must be printed in 17 CPI


(DDMMM)

(DDMMM)

Personal identification of person issuing


ticket and/or issuing agent/office identity

Must be printed in 17 CPI


(DDMMM)

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
E

PrintPosition Imprinted data


129
Passenger Name
3040
4149*
50
51

Blank
Tour Code
Blank
Fare Calculation Pricing/Reporting Indicator (refer to
Resolution 722 paragraph 3.29)

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

From/To city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Remarks
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

Option 1 Imprinting the Fare Calculation


Pricing Indicator
The values are:
0 = System computer priced (without any
manual modifications except for the baggage
allowance)
1 = Manually priced
29 = For individual airline/system provider
use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation
Reporting Indicator
There are three values as follows:
0 Indicates that a fare has been system
computer priced and that no change has
been made to the reservation between
pricing and ticket issuance with no
manipulation of the fare, or any data filed
with the fare, including taxes, fees and
charges and applicable standard fare
conditions in accordance with Tariff
Resolutions 100 and 101 with the exception
of the Tour Code.
1 Indicates that a fare has either been
created manually or system computer priced
with agent override entries.
2 Indicates that a fare has been system
computer priced except for manipulation of
the baggage allowance and/or taxes, fees
and charges.
Must be printed in 17 CPI
(DDMMM)

157

Passenger Services Conference Resolutions Manual


Printline
F

158

PrintPosition
12
319
2021

Imprinted data
Blank
Origin city name
Imprint asterisks (*)

2249
5051

Imprint NOT VALID FOR TRANSPORTATION


Imprint asterisks (*)

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
12
319
2051
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
15

To/From city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Blank
Final Destination
Blank
To/From city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Imprint asterisks (*)

614
1519

Imprint SIGNATURE
Imprint asterisks (*)

2021
2251
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

Imprint X
Blank or optionally underline
To/From city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

Remarks

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size
Must be printed in 17 CPI
(DDMMM)

Must be printed in 17 CPI


(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

Must be printed in 17 CPI


(DDMMM)

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
I

JL

PrintPosition Imprinted data


17*
PNR code of carrier controlling the PNR, or if
necessary, the PNR code and 2-character/3-letter
designator of the carrier or CRS controlling the PNR,
separated by an oblique.
851
Blank
5354*
To/From city code
5556
Airline designator
5759*
Flight Number
60*
Reservations Booking Designator
6163
Date of flight
6472*
Fare Basis
5556*
Option 1: Airline Designator or Blank
5759*
Imprint OPEN
6063
Optionally Blank
5557
Option 2: Blank
5862*
Imprint VOID
6372
Blank
151
Imprint I ACKNOWLEDGE RECEIPT OF TICKET(S)
AND OR COUPON(S) FOR RELATED CHARGES AS
DESCRIBED HEREON AND AM AWARE OF
APPLICABLE RESTRICTIONS AND OR PENALTIES
AS SHOWN ON SUCH TICKET(S) AND/OR
COUPON(S)

Remarks
If carrier's own stock, carrier code and
oblique may be omitted

Must be printed in 17 CPI


(DDMMM)

The fourth line of this statement shall be


printed on Print Line M, positions 144.

(The parentheses characters ( ) may be


replaced by obliques //)
Wording may be altered to comply with local
requirements
J

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372

To/From city code


Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
To/From city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank

30TH EDITION, JUNE 2010

Must be printed in 17 CPI


(DDMMM)

Must be printed in 17 CPI


(DDMMM)

159

Passenger Services Conference Resolutions Manual


Printline
L

PrintPosition
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
144

4551
5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
111

Remarks
Must be printed in 17 CPI
(DDMMM)

Must be printed in 17 CPI


(DDMMM)

The currency code may be imprinted in 17


CPI to allow for a 9-digit amount

12
1323

Blank
Equivalent fare paid charged for this transaction (when The currency code may be imprinted in 17
applicable) (RJ)
CPI to allow for a 9-digit amount
For a BT or IT fare, see paragraph 3.2.14.2.

2451*

12
1315*
1651

Form of payment, optionally followed by an oblique


and approval code when applicable.
To/From city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Tax/fee/charge charged for this transaction (when
applicable) (RJ)
Blank
Servicing carrier ID (optional)
Imprint asterisks (*)

5372

Imprint asterisks (*)

111

Second tax/fee/charge charged for this transaction


(when applicable) (RJ)
Blank
Imprint NOT VALID FOR TRAVEL

5354*
5556
5759*
60*
6163
6472*
5556*
5759*
6063
5557
5862*
6372
111

1251
5372

160

Imprinted data
To/From city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fourth line of credit card charge authorization
statement as shown for print lines JL.
Blank
To/From city code
Airline designator
Flight Number
Reservations Booking Designator
Date of flight
Fare Basis
Option 1: Airline Designator or Blank
Imprint OPEN
Optionally Blank
Option 2: Blank
Imprint VOID
Blank
Fare amount charged for this transaction (RJ)

Must be printed in 17 CPI


(DDMMM)

For a BT or IT fare, see paragraph 3.2.14.2.

Asterisks may be replaced by black boxes of


comparable size
Asterisks may be replaced by black boxes of
comparable size

(scan area buffer)

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
Q

PrintPosition Imprinted data


Remarks
111
Third tax/fee/charge charged for this transaction (when
applicable) (RJ)
12
Blank
1326
Preprinted Stock Control Number
2729
Blank
30
Imprint a zero (0)
31
Blank
3234
Ticketing airline code
35
Blank
3645
Form code and serial number
In accordance with Recommended Practice
1720a
46
Blank
47
Check digit
4851
Blank
5355
Blank
5658
Ticketing airline code
59
Blank
6069
Form code and serial number
In accordance with Recommended Practice
1720a
70
Blank
71
Check digit
72
Blank
111
Total amount charged for this transaction (RJ)
The currency code may be printed in 17 CPI
to allow for a 9-digit amount. When issued
for a BT or IT fare which must not be shown
on the flight coupon, imprint the applicable
currency code identifying the currency of
payment followed by at least a space and
BT or IT.
1251
Blank
(scan area buffer)
5372
Blank
127
Blank
2847
Preprinted information DO NOT MARK OR
WRITE IN THE WHITE AREA ABOVE
4851
Blank
5372
Blank

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.

30TH EDITION, JUNE 2010

161

Passenger Services Conference Resolutions Manual


1.8

Boarding Pass only

The text NOT GOOD FOR PASSAGE may be printed in large letters in outline font across the coupon as long as it does
not overprint other data.
Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128*

112
1316
1728
2931
3244
4551
5355
5668*

162

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Pre-printed information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Pre-printed information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon
Optional airline information
or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint BOARDING PASS

6971
72
128
29
3036
3749
5051
5372
123*
24
2535*

Blank
Blank
Imprint BOARDING PASS or TRANSFER PASS as
applicable
Blank
Imprint Last digit of year of travel
Ticketing Airline name
Blank
Date of Issue
Blank
ISO Code country of issue
Blank
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5372

Oblique (/)
Place of issue
Passenger Name

May be framed in order to highlight as long


as framing does not overprint other data.
Imprinted at time of check-in or seat
assignment

Preprinted or imprinted
(DDMMMYY)

Personal identification of person issuing


ticket and/or issuing agent/office identity
When name exceeds 20 Characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
E

PrintPosition Imprinted data


129
Passenger Name

3051
5372*
1
2
319
2022
2327
2829
3034
3539
4051
53
54
5572
1
2
319
2022#
2327#
2829#
3034#
3539#
4051
53
54
5572
16
732

(Not transferable) to be preprinted to the right of the


label Passenger Name
Blank
For individual airline use or as bilaterally agreed
Special purpose code X or O
Blank
FROM city name
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure (RJ)
Blank
Special purpose code X or O
Blank
FROM city name
Special purpose code X or O
Blank
TO city name
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure (RJ)
Blank
Special purpose code X or O
Blank
TO city name
Blank
Imprint asterisks (*)

3351
5372*

Blank
Operating airline name

16*
7

Blank
Imprint asterisks (*)

831

Blank
Option:

32
3337
3844*#

4551*

5372*#

Optional passenger description,


e.g. infant, child
Imprint asterisks (*)

Remarks
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

(DDMMM)

(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
When the name is abbreviated, it must be
with the concurrence of the carrying airline.
May be printed up to 17 CPI, and, optionally,
may be printed in emphasized/bold font.
Asterisks may be replaced by solid black
boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size

Blank
PNR code, or if necessary, the PNR code and
2-character/3-letter designator of the carrier or
CRS/System Provider controlling the PNR, separated
by an oblique.
PNR code and 2-character/3-letter designator of the
carrier or CRS/System Provider controlling the PNR,
separated by an oblique. Optionally leave blank if open
segment.
Operating airline name
When the name is abbreviated, it must be
with the concurrence of the carrying airline.
May be printed in up to 17 CPI, and,
optionally, may be printed in
emphasized/bold font.

30TH EDITION, JUNE 2010

163

Passenger Services Conference Resolutions Manual


Printline
J

PrintPosition Imprinted data


16
Blank
7
Imprint asterisks (*)
810
1128
2931
32

Blank
Imprint BOARDING PASS ONLY
Blank
Imprint asterisks (*)

3335
3648
4951
5355
5660
6162
6367
6872
16
7

Blank
For individual airline use
Blank
Airline Designator
Flight number
Reservations Booking Designator
Date of flight
Time of flight departure
Blank
Imprint asterisks (*)

831
32

Blank
Imprint asterisks (*)

3337
3841

4851
5355#
5660#
6162#
6367#
6872#
16
732

Blank
APPLICABLE ONLY TO ATB CARD TYPE 1:
Imprint SEAT
APPLICABLE TO ATB CARD TYPES 2 AND 3:
Blank
Oblique (/)
APPLICABLE ONLY TO ATB CARD TYPE 1:
Imprint SMOKE
APPLICABLE TO ATB CARD TYPES 2 AND 3:
Blank
Blank
Airline Designator
Flight number
Reservations Booking Designator
Date of flight
Time of flight departure
Blank
Imprint asterisks (*)

3336
3741
42
4345
4651
5357
5862
63
6468

Blank
Seat number (RJ)
Blank
Imprint YES or NO
Blank
Blank or gate number
Blank or boarding time
Blank
Seat number or advance seat number

69
7072
5372

Blank
Imprint YES or NO
CHECK-IN REQUIRED

42
4347

164

Remarks
Asterisks may be replaced by solid black
boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size

(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
May be printed in double width characters

When available at time of check-in


When available at time of check-in
To be printed at time of ticket issuance or at
time of check-in. (May be printed in double
width characters)
May be imprinted when seat number is not
assigned at time of Boarding Pass issuance

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
M

PrintPosition
136
3741#
42
4345
4651
5357#
5862#
63
6468#
69
7072#
2451*

Imprinted data
Blank
Revalidation seat number (RJ)
Blank
Revalidation Imprint YES or NO
Blank
Blank or gate number
Blank or boarding time
Blank
Seat number or advance seat number

111

Blank
Imprint YES or NO
Option: Form of payment (RJ) and preceded by code
FP and a space when not used for FORM OF
PAYMENT on a permanent basis
Imprint asterisks (*)

12
1323

Blank
Imprint asterisks (*)

2437
3846
4751
5372
111

Blank
Additional seat information
Blank
Additional seat information (change-of-gauge seat
number) or for individual airline use
Imprint asterisks (*)

1223
2436

Blank
Reserved for check-in entries

37
3840*
4151

Blank
Check-in sequence number
Imprint asterisks (*)

5354
5557
5860
61
6264*
6572#
111

Number of pieces of checked baggage


Weight of checked baggage
Weight of unchecked baggage
Blank
Check-in sequence number
Additional Baggage information
Imprint asterisks (*)

1235
36447
4551
2851

Blank
Imprint NOT VALID
Blank
Option: Information to be imprinted at the discretion
of the Issuing Airline
Check-in airline use
Imprint asterisks (*)

5372
111
1229
30507
51
2851
5372

Blank
Imprint WITHOUT FLIGHT COUPON
Blank
Option: Information to be imprinted at the discretion
of the Issuing Airline
Imprint asterisks (*)

30TH EDITION, JUNE 2010

Remarks
May be printed in double width characters

When available at time of check-in


When available at time of check-in
To be printed at time of ticket issuance or at
time of check-in. (May be printed in double
width characters)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size
When bilaterally agreed, seat number may
be imprinted and may be in double width
characters
Asterisks may be replaced by solid black
boxes of comparable size
(Imprinted at time of check-in)
(Imprinted at time of check-in)
(Imprinted at time of check-in)

Asterisks may be replaced by solid black


boxes of comparable size
(scan area buffer)

Asterisks may be replaced by solid black


boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size

165

Passenger Services Conference Resolutions Manual


Printline
R

PrintPosition Imprinted data


111
Imprint asterisks (*)
1235
36767
4451
2851

5360*

Blank
Imprint ATTACHED
Blank
Option: Information to be imprinted at the discretion
of the Issuing Airline
Optional issued by identification

61
6269#

Blank
Optional issued by identification

7072
127
2847

Blank
Blank

4851
5372

Blank
Blank

Remarks
Asterisks may be replaced by solid black
boxes of comparable size
(scan area buffer)

Identification of person assigning the seat


shown on the boarding pass. Imprint only
when seat information is present.
Identification of person assigning the seat
shown on the boarding pass. Imprint only
when seat information is present.

Preprinted information DO NOT MARK OR


WRITE IN THE WHITE AREA ABOVE

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.
7. Not applicable to electronic tickets. Carriers shall imprint to indicate that an electronic ticket has been issued. On ATBs
issued as a boarding pass only, a document number shall not be imprinted in the scan area.

166

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


1.9

Reboarding Pass

The text NOT GOOD FOR PASSAGE may be printed in large letters in outline font across the coupon as long as it does
not overprint other data.
Printline
AS

PrintPosition Imprinted data


52
Blank
73

122

23
2451*

Blank
Optional Agency/Airline information or an optional SCN
bar code

5372

128*

Remarks
(perforation)
Option: Preprinted Resale Notice printed
vertically: It is unlawful to purchase or resell
this ticket from/to any entity other than
(carrier name) or its authorised agent
Preprinted information:
Passenger Ticket and Baggage Check
Subject to notice of contract terms
incorporated by reference

Pre-printed information (on front of


document):
Passenger Ticket and Baggage Check
Passenger Coupon
or optionally
Pre-printed information (on back of
document):
Passenger Ticket and Baggage Check
Passenger Coupon

112
1316
1728
2931
3246

Optional airline information


or
When printing (Print or Print Exchange procedures
in accordance with Resolution 722f) Electronic Ticket
coupons:
Blank
Imprint ETKT
Blank
Blank
Imprint REBOARDING PASS

4751
5354
5569

Blank
Blank
Imprint REBOARDING PASS

7071
72
128
29
3036
3749
5051
5372
123*
24
2535*

Blank
Imprint Last digit of year of travel
Ticketing Airline name
Blank
Date of Issue
Blank
ISO Code country of issue
Blank
For individual airline use
Blank
Issuing Agent Identification (optional)

36
3751*
5372

Oblique (/)
Place of issue
Passenger Name

30TH EDITION, JUNE 2010

May be framed in order to highlight as long


as framing does not overprint other data.
Imprinted at time of check-in or seat
Assignment

Preprinted or imprinted
(DDMMMYY)

Personal identification of person issuing


ticket and/or issuing agent/office identity
When name exceeds 20 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

167

Passenger Services Conference Resolutions Manual


Printline
E

PrintPosition Imprinted data


129
Passenger Name

3051
5372*
1
2
319
2022
2327
2829
3034
3539
4051
53
54
5572
1
2
319
2022#
2327#
2829#
3034#
3539#
4051
53
54
5572
16
732

(Not transferable) to be preprinted to the right of the


label Passenger Name
Blank
For individual airline use or as bilaterally agreed
Special purpose code X or O
Blank
FROM city name
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure (RJ)
Blank
Special purpose code X or O
Blank
FROM city name
Special purpose code X or O
Blank
TO city name
Airline Designator
Flight Number
Reservations Booking Designator
Date of flight
Time of flight departure (RJ)
Blank
Special purpose code X or O
Blank
TO city name
Blank
Imprint asterisks (*)

3351
5372*

Blank
Operating airline name

16*
7

Blank
Imprint asterisks (*)

831

Blank
Option:

32
3337
3844*#

4551*

5372*#

168

Optional passenger description,


e.g. infant, child
Imprint asterisks (*)

Remarks
When name exceeds 29 characters, may be
printed in up to 17 CPI and, optionally, may
be printed in emphasized/bold font

(DDMMM)

(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
May be printed up to 17 CPI, and, optionally,
may be printed in emphasized/bold font.
When the name is abbreviated, it must be
with the concurrence of the carrying airline.
Asterisks may be replaced by solid black
boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size

Blank
PNR code, or if necessary, the PNR code and
2-character/3-letter designator of the carrier or
CRS/System Provider controlling the PNR, separated
by an oblique.
PNR code and 2-character/3-letter designator of the
carrier or CRS/System Provider controlling the PNR,
separated by an oblique. Optionally leave blank if open
segment.
Operating airline name
When the name is abbreviated, it must be
with the concurrence of the carrying airline.
May be printed in up to 17 CPI, and,
optionally, may be printed in
emphasized/bold font.

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
J

PrintPosition Imprinted data


16
Blank
7
Imprint asterisks (*)
810
1129
3031
32

Blank
Imprint REBOARDING PASS ONLY
Blank
Imprint asterisks (*)

3335
3648
4951
5355
5660
6162
6367
6872
16
7

Blank
For individual airline use
Blank
Airline Designator
Flight number
Reservations Booking Designator
Date of flight
Time of flight departure
Blank
Imprint asterisks (*)

831
32

Blank
Imprint asterisks (*)

3337
3841

4851
5355#
5660#
6162#
6367#
6872#
16
732

Blank
APPLICABLE ONLY TO ATB CARD TYPE 1:
Imprint SEAT
APPLICABLE TO ATB CARD TYPES 2 AND 3:
Blank
Oblique (/)
APPLICABLE ONLY TO ATB CARD TYPE 1:
Imprint SMOKE
APPLICABLE TO ATB CARD TYPES 2 AND 3:
Blank
Blank
Airline Designator
Flight number
Reservations Booking Designator
Date of flight
Time of flight departure
Blank
Imprint asterisks (*)

3336
3741
42
4345
4651
5357
5862
63
6468

Blank
Seat number (RJ)
Blank
Imprint YES or NO
Blank
Blank or gate number
Blank or boarding time
Blank
Seat number or advance seat number

69
7072
5372

Blank
Imprint YES or NO
CHECK-IN REQUIRED

42
4347

30TH EDITION, JUNE 2010

Remarks
Asterisks may be replaced by solid black
boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size

(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

(DDMMM)

Asterisks may be replaced by solid black


boxes of comparable size
May be printed in double width characters

When available at time of check-in


When available at time of check-in
To be printed at time of ticket issuance or at
time of check-in. (May be printed in double
width characters)
May be imprinted when seat number is not
assigned at time of Boarding Pass issuance

169

Passenger Services Conference Resolutions Manual


Printline
M

PrintPosition
136
3741#
42
4345
4651
5357#
5862#
63
6468#
69
7072#
2451*

111

Blank
Imprint YES or NO
Option: Form of payment (RJ) and preceded by code
FP and a space when not used for FORM OF
PAYMENT on a permanent basis
Imprint asterisks (*)

12
1323

Blank
Imprint asterisks (*)

2437
3846
4751
5372
111

Blank
Additional seat information
Blank
Additional seat information (change-of-gauge seat
number) or for individual airline use
Imprint asterisks (*)

1223
2436

Blank
Reserved for check-in entries

37
3840*
4151

Blank
Check-in sequence number
Imprint asterisks (*)

5354
5557
5860
61
6264*
6572#
111

Number of pieces of checked baggage


Weight of checked baggage
Weight of unchecked baggage
Blank
Check-in sequence number
Additional Baggage information
Imprint asterisks (*)

1251
2851

Blank
Option:

5372*
111
1231
3248
4951
2851
5372

170

Imprinted data
Blank
Revalidation seat number (RJ)
Blank
Revalidation Imprint YES or NO
Blank
Blank or gate number
Blank or boarding time
Blank
Seat number or advance seat number

Information to be imprinted at the


discretion of the Issuing Airline
Check-in airline use
Imprint asterisks (*)
Blank
Imprint THROUGH PASSENGER or TRANSIT
PASSENGER
Blank
Option: Information to be imprinted at the
discretion of the Issuing Airline
Imprint asterisks (*)

Remarks
May be printed in double width characters

When available at time of check-in


When available at time of check-in
To be printed at time of ticket issuance or at
time of check-in. (May be printed in double
width characters)

Asterisks may be replaced by solid black


boxes of comparable size
Asterisks may be replaced by solid black
boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size
When bilaterally agreed, seat number may
be imprinted and may be in double width
characters
Asterisks may be replaced by solid black
boxes of comparable size
(Imprinted at time of check-in)
(Imprinted at time of check-in)
(Imprinted at time of check-in)

Asterisks may be replaced by solid black


boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size

Asterisks may be replaced by solid black


boxes of comparable size

30TH EDITION, JUNE 2010

Resolution 722c Attachment B


Printline
R

PrintPosition Imprinted data


111
Imprint asterisks (*)
1236
3739
40
4143
4451
2851

5360*

Blank
Origin city code
Oblique (/)
Final destination city code
Blank
Option: Information to be imprinted at the
discretion of the Issuing Airline
Optional issued by identification

61
6269#

Blank
Optional issued by identification

7072
127
2847

Blank
Blank

4851
5372

Blank
Blank

Remarks
Asterisks may be replaced by solid black
boxes of comparable size
(scan area buffer)

Identification of person assigning the seat


shown on the boarding pass. Imprint only
when seat information is present.
Identification of person assigning the seat
shown on the boarding pass. Imprint only
when seat information is present.

Preprinted information DO NOT MARK OR


WRITE IN THE WHITE AREA ABOVE

Notes:
1. All data shall be printed in 10 CPI except where noted by an asterisk (*) data may be printed in smaller font up to
17 CPI.
2. All printing is left justified except where otherwise noted. Printed data to be right justified is indicated by (RJ).
3. Framing to highlight coupon name may be asterisks, solid black boxes, solid lines or any other symbol at the discretion
of the issuing system.
4. Data noted with # applies to automated revalidation, otherwise blank (original data to be invalidated by using
hyphens).
5. Data shown in bold print (capitals) reflect the wording to be imprinted.
6. Data shown in italics refer to options.

30TH EDITION, JUNE 2010

171

Passenger Services Conference Resolutions Manual


RESOLUTION 722c
Attachment C
MASTER LIST AUTOMATED TICKET/BOARDING PASS ATB2,
MAGNETIC STRIPE
ATB2 MAGNETIC STRIPE ITEM NUMBERS, ELEMENT DESCRIPTIONS,
FIELD SIZES AND REFERENCE NUMBERS
Note: All fields are fixed length, left justified and blank filled unless otherwise specified by a reference number, each
block shall end with an LRC (even parity).
Item
No.
01
02
03
04
05
10
11
12
13
15

Element
Description
Format code ............................................................................................................................................................................
Secondary format code ...........................................................................................................................................................
Coupon type ............................................................................................................................................................................
Reason for issue .....................................................................................................................................................................
Tour code ................................................................................................................................................................................
Number of passengers ............................................................................................................................................................
Passenger name .....................................................................................................................................................................
PNR code ................................................................................................................................................................................
Servicing Carrier/System Provider controlling PNR ................................................................................................................
Passenger description .............................................................................................................................................................

Field
Size
01
01
01
01
15
03
20
07
03
01

Reference
No(s).
1
1A
1B
1D/1E

21
22
24
25
26

Date of issue of the document accepted in exchange for this boarding pass (Julian date) ...................................................
Date of issue (Julian date) ......................................................................................................................................................
Not valid before (Julian date) ..................................................................................................................................................
X/O indicator ...........................................................................................................................................................................
From city airport code .................................................................................................................................... (ATB)
(Miscellaneous Documents)

04
04
03
01
03
03

4
4
4
47
56
45

32
33
36
38

Airline/agent code ...................................................................................................................................................................


Fare calculation pricing/reporting indicator .............................................................................................................................
Not valid after (Julian date) .....................................................................................................................................................
To city airport code ......................................................................................................................................... (ATB)
(Miscellaneous Documents)

08
01
03
03
03

10
4
56
45

41
42
43
44
45
46
47
48
49

Endorsements/restrictions indicator ........................................................................................................................................


Airline Designator (2 character or 3 letter) ..............................................................................................................................
Flight number ..........................................................................................................................................................................
Reservation booking designator ..............................................................................................................................................
Arrival airline designator ..........................................................................................................................................................
Date of flight (Julian date) .......................................................................................................................................................
Arrival flight number ................................................................................................................................................................
Reservation status ..................................................................................................................................................................
Departure date (Julian date) ...................................................................................................................................................

01
03
05
01
03
03
05
01
03

61

Fare basis ...............................................................................................................................................................................

15

71

Compartment code ..................................................................................................................................................................

01

17/59

82
84
85
86
87
89
90

Involuntary Reroute indicator ..................................................................................................................................................


Airport/passenger processing indicator ...................................................................................................................................
Tax/Fee/Charge 1 ...................................................................................................................................................................
Tax/Fee/Charge 2 ...................................................................................................................................................................
Tax/Fee/Charge 3 ...................................................................................................................................................................
ID/AD indicator ........................................................................................................................................................................
Blank .......................................................................................................................................................................................

01
02
11
11
11
01
01

50
61
33A/64
33A/64
33A/64
53
54

104
106
107

Seat number ............................................................................................................................................................................


Seat preference .......................................................................................................................................................................
Check-in sequence number ....................................................................................................................................................

04
01
05

15

172

14

49

4
9

30TH EDITION, JUNE 2010

Resolution 722c Attachment C


ATB2 MAGNETIC STRIPE ITEM NUMBERS, ELEMENT DESCRIPTIONS,
FIELD SIZES AND REFERENCE NUMBERS (continued)
Note: All fields are fixed length, left justified and blank filled unless otherwise specified by a reference number, each
block shall end with an LRC (even parity).
Item
No.
108
113
118
130
141
142
143
145
146
148
149
154
155
157
161
163
164
170
172
173
180
182
183
184
185
186
187
188
189
198
199

Element
Description
International documentation verification ..................................................................................................................................
Passenger status ....................................................................................................................................................................
Free baggage allowance .........................................................................................................................................................
Type of Paper .........................................................................................................................................................................
Coupon number (shown on Print Line Q of coupon) ..............................................................................................................
Airline numeric code ................................................................................................................................................................
Document form/serial number .................................................................................................................................................
Document number check digit ................................................................................................................................................
Conjunction ticket indicator .....................................................................................................................................................
Stock control number (optional for all but flight coupon) ........................................................................................................
Coupson use indicators ..........................................................................................................................................................
Multiple coupon indicator ........................................................................................................................................................
Last two digits of last conjunction ticket issued in ticket set ...................................................................................................
Original date of issue (Julian date) .........................................................................................................................................
Original airline/agent code ......................................................................................................................................................
Credit card approval code .......................................................................................................................................................
Extended payment indicator ...................................................................................................................................................
Exchange indicator ..................................................................................................................................................................
Original document numeric airline code ..................................................................................................................................
Original form/serial number .....................................................................................................................................................
Fare/charges ...........................................................................................................................................................................
Fare currency code .................................................................................................................................................................
Equivalent fare amount currency code ...................................................................................................................................
Equivalent amount paid ..........................................................................................................................................................
Fare calculation size indicator .................................................................................................................................................
Fare calculation .......................................................................................................................................................................
Credit balance .........................................................................................................................................................................
Cash value ..............................................................................................................................................................................
Commission rate .....................................................................................................................................................................
Origin .......................................................................................................................................................................................
Destination ..............................................................................................................................................................................

Field
Size
01
01
03
01
01
03
10
01
02
14
04
02
02
04
08
06
01
01
03
10
09
03
03
09
01
253
08
08
08
03
03

Reference
No(s).
22
16
59
19

201
234
236
240
241
250
251
252
253
293

Open for future industry use ...................................................................................................................................................


Form of payment indicator ......................................................................................................................................................
Frequent flyer number .............................................................................................................................................................
Change-in-gauge seat number or additional seat information ................................................................................................
Seat number Print Line status .................................................................................................................................................
For individual airline use (Boarding Pass Portion) ..................................................................................................................
For individual airline use (Continuation Boarding Pass Portion) .............................................................................................
For individual airline use (Flight Coupon Portion) ...................................................................................................................
Electronic Ticket Indicator (Boarding/Reboarding Pass only) .................................................................................................
Routing ....................................................................................................................................................................................

Var
03
16
04
01
11
04
Var
1
Var

11
40
42

300
301
302
319
320
323
324
325
328
329
340
341
342
344
346

Other description .....................................................................................................................................................................


Original base fare ....................................................................................................................................................................
New base fare .........................................................................................................................................................................
Exchange rate other charges ..................................................................................................................................................
Exchange rate .........................................................................................................................................................................
Ticket total ...............................................................................................................................................................................
Other charges ............................................................................................................................................... (MCO)
Remarks ..................................................................................................................................................................................
Present to ................................................................................................................................................................................
Present at ................................................................................................................................................................................
Bag reason ..............................................................................................................................................................................
Reason description .................................................................................................................................................................
Issued in connection with ........................................................................................................................................................
Issued in exchange document number ...................................................................................................................................
2nd issued in exchange document number ............................................................................................................................

22
15
15
11
11
11
11
Var
Var
Var
01
02
13
13
13

30TH EDITION, JUNE 2010

24
58
34
57
4/21
21
59
35
38
21
21
64

64
26
27
28/29
28/30
28/31
56
56

44
62
63
62
65
41

32
59
32
32
59

1C

21
21

173

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE SPECIFICATIONS ATB2
FLIGHT COUPON (FORMAT CODE B)
Item
No.
01
05
11
12
13
15
22
24
25
26
32
33
36
38
41
42
43
44
46
48
61
71
82
84
85
86
87
89
90
104
106
107
108
113
118
130
141
142
143
145
146
148
157
161
172
173
180
182
183
184
185
186
201
234
236
240

174

Element
Description
Format code ......................................................................
Tour code ..........................................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider controlling PNR ..........
Passenger description .......................................................
Date of issue (Julian date) ................................................
Not valid before (Julian date) ............................................
X/O indicator ......................................................................
From city airport code ........................................................
Airline/agent code ..............................................................
Fare calculation pricing/reporting indicator ........................
Not valid after (Julian date) ...............................................
To city airport code ............................................................
Endorsements/restriction indicator ....................................
Airline designator ...............................................................
Flight number ....................................................................
Reservation booking designator ........................................
Date of flight (Julian date) .................................................
Reservation status .............................................................
Fare basis ..........................................................................
Compartment code ............................................................
Involuntary reroute indicator ..............................................
Airport/passenger processing indicator .............................
Tax/Fee/Charge 1 .............................................................
Tax/Fee/Charge 2 .............................................................
Tax/Fee/Charge 3 .............................................................
ID/AD indicator ..................................................................
Blank ..................................................................................
Seat number ......................................................................
Seat preference .................................................................
Check-in sequence number ..............................................
International documentation verification ............................
Passenger status ...............................................................
Free baggage allowance ...................................................
Type of Paper ....................................................................
Coupon number (shown on Print Line Q of coupon) .........
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Conjunction ticket indicator ...............................................
Stock control number (optional for all but flight coupon) ...
Original date of issue (Julian date) ....................................
Original airline/agent code .................................................
Original document numeric airline code ............................
Original form/serial number ...............................................
Fare/charges .....................................................................
Fare currency code ...........................................................
Equivalent fare amount currency code ..............................
Equivalent amount paid .....................................................
Fare calculation size indicator ...........................................
Fare calculation .................................................................
Open for future industry use ..............................................
Form of payment indicator .................................................
Frequent flyer number .......................................................
Change-in-gauge seat number or additional seat
information .........................................................................

Field
Size
01
15
20
07
03
01
04
03
01
03
08
01
03
03
01
03
05
01
03
01
15
01
01
02
11
11
11
01
01
04
01
05
01
01
03
01
01
03
10
01
02
14
04
08
03
10
09
03
03
09
01
253
Var
03
16
04

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
27
29
19
18
26
26
31
30
33
54
53
02
02
37
52
57
05
05
29
08
08
11
11
17
17
18
18
21
21
46
16
16
54
49
38
02
13
24

Track 4
Block
1
2
3
01
01
01
19

14

49
4
4
47
56
10
4
56
8

4
9

39
60
22

Reference
No(s).
1

17/59
50
61
33A/64
33A/64
33A/64
53
54

22
44

15
26

25
37
31

32

22
16
59
19

22
45

02
03
04
07
17

02
03
06
16
17

24
58
4/21
21
21
21
64

13
42
46
45
48
35
55
58
04
51
02 02
40

02
25

58
02

02

02
40

64
26
27
11
40
42

32

30TH EDITION, JUNE 2010

Resolution 722c Attachment C


MAGNETIC STRIPE SPECIFICATIONS ATB2
FLIGHT COUPON (FORMAT CODE B) (continued)
Item
No.
241
250
251
252

Element
Description
Seat number Print Line status ...........................................
For individual airline use (Boarding Pass portion) .............
For individual airline use (Continuation boarding pass
portion) ..............................................................................
For individual airline use (Flight coupon portion) ..............

30TH EDITION, JUNE 2010

Field
Size
01
11
04
Var/01

Track 1
Block
1
2
3

Track 2
Block
1
2
3
02 36

Track 3
Block
1
2
3

30
16
03

Track 4
Block
1
2
3

Reference
No(s).
44
62
63
62

175

176

From
city
airport
code
26

Format
code

10
890
7

01

38

To city
airport
code
42

Airline
designator
43

Flight
number

71

Compartment
code

Date of
flight
(Julian
date)
46

20
890

44

Reservations
booking
designator

From
city
airport
code
26

Format
code

567

234

10
890

86

20
34567890123

44

Tax/Fee/Charge 2

12345

71

Compart- Reservations
ment
booking
code
designator

85

43

Flight
number

12345

Tax/Fee/Charge 1

10
23456789012

To
Airline
city
desigairport nator
code
38
42

567

Format
code
01

01

234

104

Seat
number

2345

Date of
flight
(Julian
date)
46

20
890

87

48

Reservations
status

Tax/Fee/Charge 3

30
45678901234

48

Reservations
status

104

Seat
number

2345

13

13

Servicing carrier/
system provider
controlling PNR

678

180

Fare/charges

11

41

50
90

106

Seat preference

Airport/
passenger
processing
indicator
84

Endorsements/
restrictions
indicator

Passenger name

30
40
90123456789012345678

40
567890123

Servicing carrier/
system provider
controlling PNR

678

130

For individual
airline use
(boarding pass portion)
250

25

X/O
Indicator

Block
3

Type of paper

Fare
calculation
mode
indicator
33

30
40
01234567890

Fare
calculation
size
indicator
185

567

82

Equivalent
fare amount
currency
code
183

60
890

61

Fare basis

50
60
678901234567890

182

Involuntary
Fare
reroute
currency
indicator
code

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
FLIGHT COUPON TRACK 1
(FORMAT CODE B)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Coupon
number
(shown on PL
Q of coupon)
141

Format
code

Type
of
paper

130

Format
code

01

10
6789012345

456

142

143

Document
form/serial
number

10
7890123456

252

For individual airline use


(Flight coupon portion)

143

Document form/
serial number

Airline
numeric
code

142

Airline
numeric
code

345

Coupon
number
(shown on
PL Q of
coupon)
141

241

01

Seat number
print line status

Format
code

01

145

Document
number
check digit

12

PNR
code

30
67890

107

Check-in
sequence
number

56789

15

15

Passenger
description

2345

113

22

2345

240

241

Seat
number
print line
status

157

567

108

89

84

Airport/
passenger
processing
indicator

161

40
0

24

201

Block
3

789

36

Not valid after


(Julian date)

173

Original form/serial
number

50
8901234567

Not valid before


(Julian date)

456

Open for
future
Industry use

Original airline/agent code

172

Original document
numeric airline code

50
67890123

32

Airline/
agent
code

40
78901234

International
document
verification

Date of issue
(Julian date)

3456

Original date of issue


(Julian date)

113

Passenger
status

Passenger Change-in-gauge
status
seat number or
additional seat
information

05

Tour code

30
40
789012345678901

Passenger
description

30
0

107

Check-in
sequence
number

20
34567890123456

12

PNR
code

20
9012345

Stock control number


(optional for all but
flight coupon)
148

146

20
8901234

Equivalent
fare paid
184

78
Conjunction
ticket
indicator

10
456789012

145

Document
number
check digit

90

Blank Unassigned

60
0

234

Form of payment
indicator

60
890

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


FLIGHT COUPON TRACK 2
(FORMAT CODE B)

177

178

Format
code
01

10
2345678901234567

20
8901

236

Frequent flyer number

For individual airline use


(Continuation boarding pass portion)
251
118

Free baggage allowance

234

186

Fare calculation

201

Open for future Industry use

30
40
5678901234567890

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

186

Fare calculation

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
FLIGHT COUPON TRACK 3
(FORMAT CODE B)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Format
code
01

10
23456789012345678
Passenger name
11

Fare calculation
186

20
30
90123456789012345678

89

ID/AD indicator

186

Fare calculation

40
0

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

186

Fare calculation

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


FLIGHT COUPON TRACK 4
(FORMAT CODE B)

179

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE SPECIFICATIONS ATB2
AUDIT/AGENT COUPONS (FORMAT CODE G)
Item
No.
01
05
11
12
13
15
22
32
33
41
61
85
86
87
89
90
130
141
142
143
145
148
149
154
157
161
163
164
170
172
173
180
182
183
184
185
186
187
188
189
201

234
236
250
251
252

180

Element
Description
Format code ......................................................................
Tour code ..........................................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider controlling PNR ..........
Passenger description .......................................................
Date of issue (Julian date) ................................................
Airline/agent code ..............................................................
Fare calculation pricing/reporting indicator ........................
Endorsement/restriction indicator ......................................
Fare basis ..........................................................................
Tax/Fee/Charge 1 .............................................................
Tax/Fee/Charge 2 .............................................................
Tax/Fee/Charge 3 .............................................................
ID/AD indicator ..................................................................
Blank ..................................................................................
Type of paper ....................................................................
Coupon number (Shown on Print Line Q of Coupon) .......
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Stock control number (optional for all but Flight
Coupon) .............................................................................
Coupon use indicators .......................................................
Multiple coupon indicator ...................................................
Original date of issue (Julian date) ....................................
Original airline/agent code .................................................
Credit card approval code .................................................
Extended payment indicator ..............................................
Exchange indicator ............................................................
Original document numeric airline code ............................
Original form/serial number ...............................................
Fare/charges .....................................................................
Fare currency code ...........................................................
Equivalent fare amount currency code ..............................
Equivalent amount paid .....................................................
Fare calculation size indicator ...........................................
Fare calculation .................................................................
Credit balance ...................................................................
Cash value ........................................................................
Commission rate ...............................................................
Open for future industry use ..............................................

Field
Size
01
15
20
07
03
01
04
08
01
01
15
11
11
11
01
01
01
01
03
10
01

Form of payment indicator .................................................


Frequent flyer number .......................................................
For individual airline use only (Boarding Pass Portion) ....
For individual airline use (Continuation Boarding Pass
Portion) ..............................................................................
For individual airline use (Flight Coupon Portion) .............

03
16
11

14
04
02
04
08
06
01
01
03
10
09
03
03
09
01
253
08
08
08
Var

04
Var/02

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
27
29
19
18
26
26
31
33
37
52
29
46
02
13
24

Track 4
Block
1
2
3
01
01
01
19

10
8

39
02
03
04
07
17

02
03
06
16
13
22
20

14

49
4

60
45

Reference
No(s).
1

33A/64
33A/64
33A/64
53
54
19

58
34
57
4/21
21
59
35
38
21
21
64

22
18
42
46
54 25
21
20
45
48
35

55
58
04
51
02 02

02

02

02

10
02
02 44
49
53

31
39

17
26
32
58

22

02
30
16
02

40

64
26
27
28/29
28/30
28/31
11

40
42
62
63
62

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

201

01

Cash value

188

Format
code

01

187

Credit balance

10
01234567

154

Multiple coupon
indicator

89

20
0

170

678

Extended
payment
indicator
164

87

Tax/Fee/Charge 3

149

Coupon use
indicator

2345

11

Passenger name

201

Open for future


Industry use

50
90

Servicing carrier/
system provider
controlling PNR
13

678

180

Fare/charges

40
567890123

30
40
90123456789012345678

30
45678901234

Servicing carrier/
system provider
controlling PNR
13

Exchange
indicator

86

23456789

Tax/Fee/Charge 2

20
34567890123

149

Coupon use
indicators

2345

85

154

Multiple coupon
indicator

20
01

Tax/Fee/Charge 1

Format
code
01

10
23456789012

Open for future


Industry use

Format
code

10
234567890123456789

41

Endorsement/
restriction indicator

30
40
01234567890

130

250

Block
3

Type of paper

201

Open for future


Industry use

34

For individual airline use


(Boarding pass portion)

33

Fare calculation
mode indicator

Open for future


Industry use
201

185

Fare calculation
size indicator

182

Equivalent fare
amount currency
code
183

60
890

61

Fare basis

50
60
678901234567890

Fare currency
code

567

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


AUDIT/AGENT COUPONS TRACK 1
(FORMAT CODE G)

181

182

Coupon
number
(shown on PL
Q of coupon)
141

Format
code

Type of
paper

130

Format
code

01

Coupon number
(shown on Print Line
Q of coupon)
141

252

01

For individual airline use


(Flight coupon portion)

Format
code

10
6789012345

143

184

Equivalent
fare paid

145

142

Airline numeric
code

456

6
Document
number
check digit

10
456789012

Document form/
serial number

23

142

Airline
numeric
code

345

01

12

PNR
code

15

Passenger
description

143

Document
number check
digit
145
12

PNR code

20
8901234

10
7890123456

Tour code

05

Document form/
serial number

30
40
789012345678901

201

Open for
future
Industry use

30
67890

Stock control number


(optional for all but
flight coupon)
148

20
9012345

20
34567890123456

201

Open for
future
Industry use

78

2345

163

Credit card
approval code

30
567890

157

50
67890123

172

Original document
numeric airline code

567

12345678

189

161

201

Open for future


Industry use

40
90

Original airline/agent code

32

Airline/
agent
code

40
78901234

Commission rate

22

Date of issue
(Julian date)

3456

Original date of issue


(Julian date)

201

Open for
future
Industry use

Block
3

163

Approval code

456789

173

Original form/seria
number

50
8901234567

90

IATA international
sale indicator

60
0

234

Form of payment
indicator

60
890

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
AUDIT/AGENT COUPONS TRACK 2
(FORMAT CODE G)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Format
code
01

10
2345678901234567

236

Frequent flyer number

For individual airline use


(Continuation boarding pass portion)
251

20
8901

186

Fare calculation

201

Open for future Industry use

30
40
2345678901234567890

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

186

Fare calculation

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


AUDIT/AGENT COUPONS TRACK 3
(FORMAT CODE G)

183

184

Format
code
01

10
23456789012345678
Passenger name
11

Fare calculation
186

20
30
90123456789012345678

89

ID/AD indicator

186

Fare calculation

40
0

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

186

Fare calculation

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
AUDIT/AGENT COUPONS TRACK 4
(FORMAT CODE G)

30TH EDITION, JUNE 2010

Resolution 722c Attachment C


MAGNETIC STRIPE SPECIFICATIONS ATB2
BOARDING PASS/REBOARDING PASS (FORMAT CODE W)
Item
No.
01
11
12
13
15
21
22
25
26
32
38
42
43
46
71
84
89
104
107
108
113
118
130
141
142
143
145
148
198
199
201

236
240
241
250
251
252
253

Element
Description
Format code ......................................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider controlling PNR ..........
Passenger description .......................................................
Date of issue of the document accepted in exchange for
this boarding pass (Julian Date) ........................................
Date of issue (Julian date) ................................................
X/O indicator ......................................................................
From city airport code ........................................................
Airline/agent code ..............................................................
To city airport code ............................................................
Airline designator ...............................................................
Flight number ....................................................................
Date of flight (Julian Date) .................................................
Compartment code ............................................................
Airport/passenger processing indicator .............................
ID/AD indicator ..................................................................
Seat number ......................................................................
Check-in sequence number ..............................................
International documentation verification ............................
Passenger status ...............................................................
Free baggage allowance ...................................................
Type of paper ....................................................................
Coupon number (shown on Print Line Q of coupon) .........
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Stock control number (optional for all but Flight
Coupon) .............................................................................
Origin .................................................................................
Destination .........................................................................
Open for future industry use ..............................................

Field
Size
01
20
07
03
01

Frequent flyer number .......................................................


Change-in-gauge seat number or additional seat
information .........................................................................
Seat number print line status ............................................
For individual airline use (Boarding Pass Portion) ............
For individual airline use (Continuation Boarding Pass
Portion) ..............................................................................
For individual airline use (Flight Coupon Portion) .............
Electronic Ticket Indicator .................................................

16

30TH EDITION, JUNE 2010

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
29
19
18
26
26
31
30

04
04
01
03
08
03
03
05
03
01
02
01
04
05
01
01
03
01
01
03
10
01

49

14
03
03
Var

13
45
48
17 02 17 17 02 40 02 02
21 46 21 51 27
29

53
02

02

05
08
11
18
16

05
08
11
18
16

Reference
No(s).
1
14

49

33
40

4
4
47
56

37
56

38
39
22

4
17/59
61
53

22
26
32

25
37
31

02
03
06
16

02
03
04
07
17

22
16
59
19

22
45

25

02

04
01
11
04
Var/7
01

Track 4
Block
1
2
3
01
01
01
19

32
36

16
40

02

02

02

42

44
62

30

54

02

58
56
56
11

63
62
65

185

186

From
city
airport
code
26

Format
code

From
city
airport
code
26

Format
code

01

234

Format
code
01

01

234

To
city
airport
code
38

567

To
city
airport
code
38

567

43

Flight
number

12345

71

Compartment
code

201

Open for
future
Industry use

42

Airline
designator

10
890

13

678

43

Flight
number

12345

71

Compartment
code

201

Open for
future
Industry use
46

Date of flight
(Julian date)

201

Open for
future
Industry use
104

Seat
number

13

Servicing carrier/system
provider controlling PNR

250

50
9012

40

253

Electronic
Ticket
Indicator

25

X/O
indicator

60
4567890

Block
3

201

Open for future Industry use

252

For individual airine


use (flight coupon
portion)

50
60
678901234567890

Date of issue of the


document accepted in
exchange for this
boarding pass (Julian date)
21

For individual airline use


(Boarding pass portion)

30
90123456789

11

Passenger name

30
40
90123456789012345678

130

2345

104

Servicing carrier/
system provider
controlling PNR

678

Type of paper

201

Seat
number

2345

201

20
890

46

Open for
future
Industry use

Open for future Industry use

20
890
Date of flight
(Julian date)

10
20
30
40
2345678901234567890123456789012345678901234

42

Airline
designator

10
890

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
BOARDING/REBOARDING PASS TRACK 1
(FORMAT CODE W)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Coupon number
(shown on PL Q
of coupon)
141

Format
code

Type
of
paper

130

Format
code

01

Coupon
number
(shown on
PL Q of
coupon)
141

142

Airline
numeric
code

456

143

Document
form/serial
number

10
7890123456
7

145

Document
number
check digit

12

PNR
code

20
8901234

107

Check-in
sequence
number

56789

30
0

15

20
34567890123456

113

Passenger
status

113

2345

240

241

Seat
number
print line
status

108

International
document
verification

22

Date of issue
(Julian date)

3456

Stock control number


(Optional for all but flight coupon)
148

15

Passenger
description

Passenger Change-in-gauge
status
seat number or
additional seat
information

Check-in
sequence
number
107

30
67890

Passenger
description

201

Open for future Industry use

12

PNR
code

20
9012345

253

10
3456789012

Open for
future
Industry use
201

78

Electronic Ticket Indicator

Document
number
check digit
145

Format
code
01

143

Document form/
serial number

10
6789012345

Airline
numeric
code
142

345

01

84

Airport/
passenger
processing
indicator

89

32

Airline/ agent
code

40
78901234

199

Destination

50
890

201

Open for
future
Industry use

40
0
Block
3

201

Open for future Industry use

201

Open for future


Industry use

60
1234567890

30
40
50
60
7890123456789012345678901234567890

198

Origin

567

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


BOARDING/REBOARDING PASS TRACK 2
(FORMAT CODE W)

187

188

Format
code
01

10
2345678901234567

20
8901

236

Frequent flyer number

For individual airline use


(Continuation boarding pass portion)
251
118

Free baggage allowance

234

201

Open for future Industry use

201

Open for future Industry use

30
40
5678901234567890

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
BOARDING/REBOARDING PASS TRACK 3
(FORMAT CODE W)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Format
code
01

10
23456789012345678
Passenger name
11

Open for future Industry use


201

20
30
90123456789012345678

89

ID/AD indicator

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

25

X/O Indicator

40
0
Block
3

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


BOARDING/REBOARDING PASS TRACK 4
(FORMAT CODE W)

189

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE SPECIFICATIONS ATB2
PASSENGER RECEIPT (FORMAT CODE L)
Item
No.
01
05
11
12
13
22
32
33
41
61
85
86
87
89
90
130
141
142
143
145
148
154
157
161
164
170
172
173
180
182
184
185
186
189
201

234
250
251
252

190

Element
Description
Format code ......................................................................
Tour Code .........................................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider controlling PNR ..........
Date of issue (Julian date) ................................................
Airline/agent code ..............................................................
Fare calculation pricing/reporting indicator ........................
Endorsement/Restriction indicator .....................................
Fare basis ..........................................................................
Tax/Fee/Charge 1...............................................................
Tax/Fee/Charge 2...............................................................
Tax/Fee/Charge 3...............................................................
ID/AD indicator ..................................................................
IATA international sales indicator ......................................
Type of paper ....................................................................
Coupon number (shown on Print Line Q of coupon) .........
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Stock control number (optional for all but flight
coupon) ..............................................................................
Multiple coupon indicator ...................................................
Original date of issue (Julian Date) ...................................
Original airline/agent code .................................................
Extended payment indicator ..............................................
Exchange indicator ............................................................
Original document numeric airline code ............................
Original form/serial number ...............................................
Fare/charges .....................................................................
Fare currency code ...........................................................
Equivalent amount paid .....................................................
Fare calculation size indicator ...........................................
Fare calculation .................................................................
Commission rate ...............................................................
Open for future industry use ..............................................

Field
Size
01
15
20
07
03
04
08
01
01
15
11
11
11
01
01
01
01
03
10
01

Form of payment indicator .................................................


For individual airline use (Boarding Pass portion) .............
For individual airline use (continuation Boarding Pass
portion) ..............................................................................
For individual airline use ....................................................

03
11

14
02
04
08
01
01
03
10
09
03
09
01
253
08
Var

04
Var/02

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
27
29
19
18
26
26
33
37
52
29
46
02
13
24

Track 4
Block
1
2
3
01
01
01
19

10
8

39
02
03
04
07
17

03
06
16
13
20

14

60
45

Reference
No(s).
1

33A/64
33A/64
33A/64
53
54
19

58
57
4/21
21
35
38
21
21
64

18
42
46
21
20
45
48
35

55
04
51
02 02
31
02 44 02 02 54 25
22
22 17
39
49
26
53
58
30

02
02
21

02
40

40
62
15

02

02

64
26
27
28/31
11

63
62

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010


201

01

01

Format
code

Format
code
01

Open for
future
Industry use
201

Multiple
coupon
indicator
154
170

Exchange
indicator

20
0

86

10
2345678901234567

Tax/Fee/Charge 2

20
34567890123

Open for
future
Industry use
201

2345

85

89

154

Multiple coupon
indicator

20
01

Tax/Fee/Charge 1

10
23456789012

Open for future


Industry use

Format
code

10
234567890123456789

Extended
payment
indicator
164

87

2345
Open for
future
Industry use
201

Tax/Fee/Charge 3

11

Passenger name

40
567890123

201

Open for future


Industry use

50
90

Servicing carrier/
system provider
controlling PNR
13

678

180

Fare/charges

30
40
90123456789012345678

30
45678901234

Servicing carrier/
system provider
controlling PNR
13

678

Endorsement/
restriction
indicator
41

34

250

For individual airline use


(Boarding pass portion)

130

Block
3

Type of paper

201

Open for future


Industry use

30
40
01234567890

33

Fare calculation
mode indicator

Open for future


Industry use
201

185

Fare calculation
size indicator

182

Equivalent fare
amount currency
code
183

60
890

61

Fare basis

50
60
678901234567890

Fare currency
code

567

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


PASSENGER RECEIPT TRACK 1
(FORMAT CODE L)

191

192

Open for
future
Industry use
201

Format
code

Type of
paper

130

Format
code

01

Equivalent
fare paid

Airline
numeric
code
142

456

184

78

143

Document form/
serial number
12

PNR code

20
8901234

05

Tour code

30
567890

157

201

50
67890123

Original document
numeric airline
code
172

567

12345678

189

161

201

Open for future


Industry use

40
90

Original airline/agent code

32

Airline/
agent code

40
78901234

Commission rate

Original date of issue


(Julian date)

2345

22

Date of issue
(Julian date)

3456

Open for future


Industry use

Open for
future
Industry use
201

30
6789012

30
40
789012345678901

12

PNR code

20
9012345

Document
number check
digit
145

Stock control number


(Optional for all but
flight coupon)
148

20
34567890123456

Open for
future
Industry use
201

10
7890123456

Document
number
check digit
145

10
456789012

Document
form/serial
number
143

10
6789012345

Coupon number
(shown on Print Line
Q of coupon)
141

252

01

For individual airline use


(Flight coupon portion)

Format
code

23

Airline
numeric
code
142

345

01

Block
3

Open for
future
Industry use
201

456789

173

Original form/
serial number

50
8901234567

90

IATA international
sale indicator

60
0

234

Form of payment
indicator

60
890

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
PASSENGER RECEIPT TRACK 2
(FORMAT CODE L)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Format
code
01

10
2345678901234

201

Open for future Industry use

For individual airline use


(Continuation boarding pass portion)
251

20
567890

186

Fare calculation

201

Open for future Industry use

30
40
12345678901234567890

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

186

Fare calculation

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


PASSENGER RECEIPT TRACK 3
(FORMAT CODE L)

193

194

Format
code
01

10
23456789012345678
Passenger name
11

Fare calculation
186

20
30
90123456789012345678

89

ID/AD indicator

186

Fare calculation

40
0

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

186

Fare calculation

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
PASSENGER RECEIPT TRACK 4
(FORMAT CODE L)

30TH EDITION, JUNE 2010

Resolution 722c Attachment C


MAGNETIC STRIPE SPECIFICATIONS ATB2
EXCESS BAGGAGE TICKET (FORMAT CODE A)
(SECONDARY FORMAT CODE 1)
Item
No.
01
02
03
11
12
13
22
26
32
33
38
42
43
84
85
86
87
130
141
142
143
145
148

Field
Size
01
01
01
20
07
03
04
03
08
01
03
03
05
02
11
11
11
01
01
03
10
01

157
161
163
164
170
172
173
180
182
183
184
187
188
201

Element
Description
Format code ......................................................................
Secondary format code .....................................................
Coupon type ......................................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider Controlling PNR .........
Date of issue (Julian date) ................................................
From city airport code ........................................................
Airline/agent code ..............................................................
Fare calculation pricing/reporting indicator ........................
To city airport code ............................................................
Airline designator ...............................................................
Flight number ....................................................................
Airport/Passenger processing indicator .............................
Tax/Fee/Charge 1...............................................................
Tax/Fee/Charge 2...............................................................
Tax/Fee/Charge 3...............................................................
Type of Paper ....................................................................
Coupon number (shown on Print Line Q of coupon) .........
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Stock control number (optional for all but flight
coupon) ..............................................................................
Last 2 digits of last conjunction ticket issued
in ticket set ........................................................................
Original date of issue (Julian date) ....................................
Original airline/agent code .................................................
Credit card approval code .................................................
Extended payment indicator ..............................................
Exchange indicator ............................................................
Original document numeric airline code ............................
Original form/serial number ...............................................
Fare/charges .....................................................................
Fare currency code ...........................................................
Equivalent fare amount currency code ..............................
Equivalent amount paid .....................................................
Credit balance ...................................................................
Cash value ........................................................................
Open For Future Industry Use............................................

234
293
320
325
340
341
344
346

Form of payment indicator .................................................


Routing ..............................................................................
Exchange rate ...................................................................
Remarks ............................................................................
Bag reason ........................................................................
Reason description ............................................................
Issued in exchange document number .............................
Second issued in exchange document number ................

03
Var
11
Var
01
02
13
13

155

30TH EDITION, JUNE 2010

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
16
16
17
17
29
19
18
26
26
33
02
02
37
52
05
05
08
08
11
11
49
02
13
24
45
02
02
03
03
04
06
07
16
17

14
02
04
08
06
01
01
03
10
09
03
03
09
08
08
Var

Track 4
Block
1
2
3
01
01
01

19

Reference
No(s).
1
1A
1B
14

4
45
10
45

61
33A/64
33A/64
33A/64
19

13

58

42
46

4/21
21
59
35
38
21
21
64

04

64
28/29
28/30
11

17

46
52
53
45
48
35
55
58
02
10
18 44 18 26 27 25 52 18
51 54 29
54
54
58
31
28
39
53
02
02
15

02

02
39

02

02

40
41
32/59
59
1C
21
21

195

196

234

From city
airport code

26

Format
code

01

85

01

Tax/Fee/Charge 1

Format
code

To
city
airport
code
38

567

10
23456789012

From
city
airport
code
26

Format
code

01

234

12345

43

38

To city
airport code

567

86

Airline
designator
42

30
45678901234

03

Coupon
type

12345

43

Flight number

87

Tax/Fee/Charge 3

02

Secondary
format code

10
890

Tax/Fee/Charge 2

20
34567890123

42

Airline
Flight
designator number

10
890

02

Secondary
format code

180

678

03

Coupon type

Open for
future
Industry use
201

13

Servicing carrier/
system provider
controlling PNR

Fare/charges

40
567890123

201

Open for
future
Industry use

20
89012345

201

Open for future


Industry use

20
89012345

130

Type of paper

11

Passenger name

30
40
90123456789012345678

Servicing carrier/
system provider
controlling PNR
13

678

163

201

Fare
calculation
mode
indicator
33

Open for future


Industry use
201

340

201

Open for
future
Industry use

Block
3

170

Exchange indicator

Bag
reason

30
40
901234567890

164

Extended payment
indicator

Open for
future
Industry use

Credit card
approval code

50
678901

Airport/
Passenger
processing
indicator
84

50
90

182

Fare
currency
code

567

Open for
future
Industry use
201

60
4567890

183

Equivalent fare
amount currency
code

60
890

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
EXCESS BAGGAGE TICKET TRACK 1
(FORMAT CODE A) (SECONDARY FORMAT CODE 1)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Coupon number
(shown on PL Q
of coupon)
141

Format
code

Type of paper

130

Format
code

01

341

01

Reason description

Format
code

23

Airline
numeric
code
142

345

01

Coupon number
(shown on PL Q
of coupon)
141

184

142

78

143

Document form/
serial number

10
7890123456

12

201

Open for future


Industry use

30
40
789012345678901

Open for
future
Industry use
201

30
6789012

145

Document number
check digit

PNR code

20
9012345

Stock control number


(Optional for all but
flight coupon)
148

20
34567890123456

Last 2 digits of last


conjunction ticket
issued in ticket set
155

Airline
numeric code

Equivalent amount paid

456

Document
number
check digit
145

10
456789012

Document
form/serial
number
143

10
6789012345

PNR code

12

2345

32

Airline/agent
code

40
78901234

157

50
67890123

201

Open for future Industry use

161

Block
3

173

Original form/
serial number

50
8901234567

Original airline/agent code

172

Original document
numeric airline code

567

30
40
5678901234567890

Original date of issue


(Julian date)

20
8901234

22

Date of issue
(Julian date)

3456

201

Open for future


Industry use

60
4567890

234

Form of payment
indicator

60
890

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


EXCESS BAGGAGE TICKET TRACK 2
(FORMAT CODE A) (SECONDARY FORMAT CODE 1)

197

198
188

Credit balance
187

Format
code
01

Format
code
01

Cash value

23456789

201

Open for future Industry use

10
20
30
40
234567890123456789012345678901234567890

201

Open for future Industry use

20
30
8901234567890

346

10
01234567

Second issued in exchange document number

344

20
5678901234567

Issued in exchange document number

10
2345678901234

Format
code
01

320

Exchange rate

30
89012345678

325

Block
3

293

Routing

201

Open for future Industry use

60
234567890

40
50
60
123456789012345678901234567890

Remarks

40
50
9012345678901

Block
1

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
EXCESS BAGGAGE TICKET TRACK 3
(FORMAT CODE A) (SECONDARY FORMAT CODE 1)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Format
code
01

10
23456789012345678
Passenger name
11

Open for future Industry use


201

20
30
90123456789012345678

293

Routing

40
90

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

293

Routing

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


EXCESS BAGGAGE TICKET TRACK 4
(FORMAT CODE A) (SECONDARY FORMAT CODE 1)

199

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE SPECIFICATIONS ATB2
MISCELLANEOUS CHARGES ORDER (FORMAT CODE A)
(SECONDARY FORMAT CODE 5)
Item
No.
01
02
03
04
11
12
13
22
32
41
84
85
130
141
142
143
145
148

Field
Size
01
01
01
01
20
07
03
04
08
01
02
11
01
01
03
10
01

157
161
163
164
170
172
173
180
182
183
184
187
188
189
201

Element
Description
Format code ......................................................................
Secondary format code .....................................................
Coupon type ......................................................................
Reason for issue ...............................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider I.D. ..............................
Date of issue (Julian date) ................................................
Airline/agent code ..............................................................
Endorsement/Restriction indicator .....................................
Airport/Passenger processing indicator .............................
Tax/Fee/Charge 1...............................................................
Type of Paper ....................................................................
Coupon number (shown on Print Line Q of coupon) .........
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Stock control number (optional for all but flight
coupon) ..............................................................................
Original date of issue (Julian date) ....................................
Original airline/agent code .................................................
Credit card approval code .................................................
Extended payment indicator ..............................................
Exchange indicator ............................................................
Original document numeric airline code ............................
Original form/serial number ...............................................
Fare/charges .....................................................................
Fare currency code ...........................................................
Equivalent fare amount currency code ..............................
Equivalent amount paid .....................................................
Credit balance ...................................................................
Cash value ........................................................................
Commission rate ...............................................................
Open ..................................................................................

234
320
325
328
329
342
344
346

Form of payment indicator .................................................


Exchange rate ...................................................................
Remarks ............................................................................
Present to ..........................................................................
Present at ..........................................................................
Issued in connection with ..................................................
Issued in exchange document number .............................
Second issued in exchange document number ................

03
11
Var
Var
Var
13
13
13

200

14
04
08
06
01
01
03
10
09
03
03
09
08
08
08
Var

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
16
16
17
17
51
29
19
18
26
26
33
37
29
49
02
38
45
02
02
03
03
04
06
07
16
17

Track 4
Block
1
2
3
01
01
01

19

Reference
No(s).
1
1A
1B
1D/1E
14

4
8
61
33A/64
19

13

58
4/21
21
59
35
38
21
21
64

42
46
46
52
53
45
48
35
55
58
04
02
10
18
02 29 02 17 02 25 52 26
18 44 18 26 27 40
52 54 30
54
58
28

02

02
39

02

02

64
28/29
28/30
28/31
11

40
32/59
59

13
26
39
02
15

22
21
21

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

10
23456789012345

Open for future


Industry use
201

Format
code

01

02

678

329

03

30
901234

20
89012345

201

180

678

4
Open for future
Industry use
201

11

Passenger name

130

Type of paper

Airport/passenger
processing
indicator
84

50
90

Endorsement/
restriction
indicator
41

30
40
90123456789012345678

Servicing carrier/
system provider
controlling PNR
13

Fare/charges

40
567890123

Servicing carrier/
system provider
controlling PNR
13

678

Open for future


Industry use

Open for future


Industry use
201

201

Open for future


Industry use

20
89012345

Coupon type

Present at

03

Coupon
type

Secondary
format code

328

Present to

85

10
23456789012

1
Tax 1

20
3456789012345

201

01

Format
code
01

Secondary
format
code
02

Open for future


Industry use

Format
code

10
23456789012345

Open for future


Industry use
201

201

Open for future


Industry use

234

Block
3

Extended payment
indicator
164

30
40
01234567890

Credity card
approval code
163

50
678901

04

Reason
for issue

Exchange
indicator
170

182

Fare
currency code

567

Open for future


Industry use
201

60
4567890

Equivalent fare
amount currency
code
183

60
890

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


MISCELLANEOUS CHARGES ORDER TRACK 1
(FORMAT CODE A) (SECONDARY FORMAT CODE 5)

201

202

Coupon number
(shown on PL
Q of coupon)
141

Format
code

Type of
paper

130

Format
code

01

3
Airline
numeric
code
142

456

Equivalent
amount paid
184

20
34567890123456

12

Document
number check
digit
145

20
8901234

12

Open for future


Industry use

22

201

Open for future


Industry use

30
5678901234567

201

3456
Date of issue
(Julian date)

30
40
789012345678901

Open for
future
Industry use
201

30
6789012

PNR code

PNR code

20
9012345

Stock control number


(Optional for all but
flight coupon)
148

Document form/
serial number
143

78
Open for
future
Industry use
201

10
7890123456

Document
number
check digit
145

10
456789012

Document
form/serial
number
143

10
6789012345

Coupon number
(shown on Print Line
Q of coupon)
141

201

01

Open for future


Industry use

Format
code

23

Airline
numeric
code
142

345

01

84

Airport/passenger
processing indicator

89

157

Original date of issue


(Julian date)

2345

32

Airline/
agent code

40
78901234

173

Original form/
serial number

50
8901234567

201

Open for future


Industry use

40
0

161

Block
3

Original airline/agent code

50
67890123

Original document
numeric airline
code
172

567

201

Open for future


Industry use

60
4567890

234

Form of payment
indicator

60
890

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
MISCELLANEOUS CHARGES ORDER TRACK 2
(FORMAT CODE A) (SECONDARY FORMAT CODE 5)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010


188

Credit balance
187

Format
code
01

Format
code
01

Cash value

23456789

201

Open for future Industry use

10
20
30
40
234567890123456789012345678901234567890

189

Commission rate

20
89012345

346

10
01234567

Second issued in exchange document number

344

20
5678901234567

Issued in exchange document number

10
2345678901234

Format
code
01

320

Exchange rate

30
89012345678

201

Open for future Industry use

60
234567890

Block
3

201

Open for future Industry use

30
40
50
60
67890123456789012345678901234567890

342

Issued in connection with

40
50
9012345678901

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


MISCELLANEOUS CHARGES ORDER TRACK 3
(FORMAT CODE A) (SECONDARY FORMAT CODE 5)

203

204

Format
code
01

10
23456789012345678
Passenger name
11

Open for future Industry use


201

20
30
90123456789012345678

325

Remarks

40
90

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

325

Remarks

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
MISCELLANEOUS CHARGES ORDER TRACK 4
(FORMAT CODE A) (SECONDARY FORMAT CODE 5)

30TH EDITION, JUNE 2010

Resolution 722c Attachment C


MAGNETIC STRIPE SPECIFICATIONS ATB2
PREPAID TICKET ADVICE (FORMAT CODE A)
(SECONDARY FORMAT CODE 4)
Item
No.
01
02
03
10
11
12
13
22
32
33
41
84
85
130
141
142
143
145
148

Field
Size
01
01
01
03
20
07
03
04
08
01
01
02
11
01
01
03
10
01

157
161
163
164
170
172
173
180
182
183
184
187
188
189
201

Element
Description
Format code ......................................................................
Secondary format code .....................................................
Coupon type ......................................................................
Number of passengers ......................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider Controlling PNR .........
Date of issue (Julian date) ................................................
Airline/agent code ..............................................................
Fare calculation pricing/reporting indicator ........................
Endorsement/Restriction indicator .....................................
Airport/Passenger processing indicator .............................
Tax/Fee/Charge 1...............................................................
Type of Paper ....................................................................
Coupon number (shown on Print Line Q of coupon) .........
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Stock control number (optional for all but flight
coupon) ..............................................................................
Original date of issue (Julian date) ....................................
Original airline/agent code .................................................
Credit card approval code .................................................
Extended payment indicator ..............................................
Exchange indicator ............................................................
Original document numeric airline code ............................
Original form/serial number ...............................................
Fare/charges .....................................................................
Fare currency code ...........................................................
Equivalent fare amount currency code ..............................
Equivalent amount paid .....................................................
Credit balance ...................................................................
Cash value ........................................................................
Commission rate ...............................................................
Open For Future Industry Use ..........................................

234
293
319
320
323
324
344
346

Form of payment indicator .................................................


Routing ..............................................................................
Exchange rate other charges ............................................
Exchange rate ...................................................................
Ticket total .........................................................................
Other charges ....................................................................
Issued in exchange document number .............................
Second issued in exchange document number ................

03
Var
11
11
11
11
13
13

30TH EDITION, JUNE 2010

14
04
08
06
01
01
03
10
09
03
03
09
08
08
08
Var

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
16
16
17
17
23
29
19
18
26
26
33
37
52
29
49
38
02
45
02
02
03
03
04
06
07
16
17

Track 4
Block
1
2
3
01
01
01

19

Reference
No(s).
1
1A
1B
14

4
10
08
61
33A/64
19

13
42
46

58
4/21
21
59
35
38
21
21
64

04

64
28/29
28/30
28/31
11

46
52
53
45
48
35
55
58
02
10
18
02 44 02 17 02 25 52 26
18 54 18 26 27 40
51
30
54
53
58
31
39
28
13
24
02
15

02

02
39

02

02

40
41
32
32/59
32
32
21
21

205

206

10
23456789012345

Open for future


Industry use
201

Format
code

01

85

01

Tax/Fee/Charge 1

Format
code

10
23456789012

201

01

Open for
future
Industry use

10
23456789012345

Format
code

03

Coupon
type

02

Secondary
format code

323

Ticket total

20
34567890123

02

Secondary
format
code

03

Coupon type

324

345

10

40
567890123

13

Servicing carrier/
system provider

678

201

Open for future


Industry use

20
89012345

180

Tax/Fee/Charge 3

Number of
passengers

Tax/Fee/Charge 2

30
45678901234

201

Open for
future
Industry use

20
89012

Servicing carrier/
system provider
controlling PNR
13

678

Open for
future
Industry use
201

11

130

50
90

Endorsement/
restriction
indicator
41

50
678901

201

163

164

Extended payment
indicator

Fare
calculation
mode
indicator
33

201

Open for future


Industry use

30
40
01234567890

Open for
future
Industry use

Credit card
approval code

Airport/
passenger
processing
indicator
84

Type of paper

Passenger name

30
40
90123456789012345678

182

Fare
currency
code

567

Block
3

170

Exchange indicator

Open for
future
Industry
use
201

34

201

Open for future


Industry use

60
4567890

183

Equivalent
fare amount
currency code

60
890

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
PREPAID TICKET ADVICE TRACK 1
(FORMAT CODE A) (SECONDARY FORMAT CODE 4)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Coupon number
(shown on PL
Q of coupon)
141

Format
code

Type of
paper

130

Format
code

01

3
Airline
numeric
code
142

184

Equivalent
amount paid

456

20
34567890123456

12

Document
number check
digit
145

30
6789012

12

PNR code

Open for future


Industry use

22

201

Open for future


Industry use

30
5678901234567

201

3456
Date of issue
(Julian date)

30
40
789012345678901

Open for
future
Industry use
201

20
8901234

PNR code

20
9012345

Stock control number


(Optional for all but
flight coupon)
148

Document form/
serial number
143

78
Open for
future
Industry use
201

10
7890123456

Document
number
check digit
145

10
456789012

Document
form/serial
number
143

10
6789012345

Coupon number
(shown on Print Line
Q of coupon)
141

201

01

Open for future


Industry use

Format
code

23

Airline
numeric
code
142

345

01

84

Airport/passenger
processing indicator

89

157

Original date of issue


(Julian date)

2345

32

Airline/
agent code

40
78901234

173

Original form/
serial number

50
8901234567

201

Open for future


Industry use

40
0

161

Block
3

Original airline/agent code

50
67890123

Original document
numeric airline
code
172

567

201

Open for future


Industry use

60
4567890

234

Form of payment
indicator

60
890

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


PREPAID TICKET ADVICE TRACK 2
(FORMAT CODE A) (SECONDARY FORMAT CODE 4)

207

208
188

Credit balance
187

Format
code
01

Format
code
01

Cash value

23456789

201

Open for future Industry use

30
67890

320

Exchange rate

30
89012345678

201

Open for future Industry use

10
20
30
40
234567890123456789012345678901234567890

189

Commission rate

20
89012345

346

10
01234567

Second issued in exchange document number

344

20
5678901234567

Issued in exchange document number

10
2345678901234

Format
code
01

319

Block
3

293

Routing

201

Open for future Industry use

60
234567890

40
50
60
123456789012345678901234567890

Exchange rate other charges

40
50
9012345678901

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
PREPAID TICKET ADVICE TRACK 3
(FORMAT CODE A) (SECONDARY FORMAT CODE 4)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

Format
code
01

10
23456789012345678
Passenger name
11

Open for future Industry use


201

20
30
90123456789012345678

293

Routing

40
90

201

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

293

Routing

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

Format
code
01

Block
3

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


PREPAID TICKET ADVICE TRACK 4
(FORMAT CODE A) (SECONDARY FORMAT CODE 4)

209

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE SPECIFICATIONS ATB2
SPECIAL SERVICE TICKET (FORMAT CODE A)
(SECONDARY FORMAT CODE 2)
Field
Size
01
01
01
01
20
07
03
04
03
08
01
03
03
05
03
02
11
11
11
01
01
03
10
01

Track 1
Track 2
Track 3
Block
Block
Block
1
2
3
1
2
3
1
2
3
01 01 01 01 01 01 01 01 01
16
16
17
17
51
29
19
18
26
26
33
02
02
37
52
05
05
08
08
11
11
18
18
49
38
02
13
24
45
02
02
03
03
04
06
07
16
17

14

13

58

157
161
163
164
170
172
173
180
182
183
184
187
188
201

Element
Description
Format code ......................................................................
Secondary format code .....................................................
Coupon type ......................................................................
Reason for issue ...............................................................
Passenger name ...............................................................
PNR code ..........................................................................
Servicing Carrier/System Provider Controlling PNR .........
Date of issue (Julian date) ................................................
From city airport code ........................................................
Airline/agent code ..............................................................
Fare calculation pricing/reporting indicator ........................
To city airport code ............................................................
Airline designator ...............................................................
Flight number ....................................................................
Date of flight (Julian Date) .................................................
Airport/Passenger processing indicator .............................
Tax/Fee/Charge 1...............................................................
Tax/Fee/Charge 2...............................................................
Tax/Fee/Charge 3...............................................................
Type of Paper ....................................................................
Coupon number (shown on Print Line Q of coupon) .........
Airline numeric code ..........................................................
Document form/serial number ...........................................
Document number check digit ...........................................
Stock control number (optional for all but flight
coupon) ..............................................................................
Last 2 digits of last conjunction ticket issued
in ticket set ........................................................................
Original date of issue (Julian date) ....................................
Original airline/agent code .................................................
Credit card approval code .................................................
Extended payment indicator ..............................................
Exchange indicator ............................................................
Original document numeric airline code ............................
Original form/serial number ...............................................
Fare/charges .....................................................................
Fare currency code ...........................................................
Equivalent fare amount currency code ..............................
Equivalent amount paid .....................................................
Credit balance ...................................................................
Cash value ........................................................................
Open ..................................................................................

42
46

4/21
21
59
35
38
21
21
64

04

64
28/29
28/30
11

234
300
301
302
342
344
346

Form of payment indicator .................................................


Other description ...............................................................
Original base fare ..............................................................
New base fare ...................................................................
Issued in exchange document number .............................
Issued in exchange document number .............................
Second issued in exchange document number ................

03
22
15
15
13
13
13

Item
No.
01
02
03
04
11
12
13
22
26
32
33
38
42
43
46
84
85
86
87
130
141
142
143
145
148
155

210

02
04
08
06
01
01
03
10
09
03
03
09
08
08
Var

Track 4
Block
1
2
3
01
01
01

19

Reference
No(s).
1
1A
1B
1D/1E
14

4
45
10
45

4
61
33A/64
33A/64
33A/64
19

17

46
52
53
45
48
35
55
58
02
10
21 44 21 26 02 25 28 18
53 54 29
27 40 52
54
58

24

32

02

02
39

40
02
02
17

39
02
15

22
21
21

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010

234

From city
airport code

26

Format
code

01

85

01

Tax/Fee/Charge 1

Format
code

To
city
airport
code
38

567

10
23456789012

From
city
airport
code
26

Format
code

01

234

12345

43

38

To city
airport code

567

86

43

Flight
number

12345

87

Tax/Fee/Charge 3

Airline
designator
42

03

Coupon
type

30
45678901234

02

Secondary
format code

10
890

Tax/Fee/Charge 2

20
34567890123

42

Airline
Flight
designator number

10
890

02

Secondary
format code

180

Fare/charges

40
567890123

46

Date of flight
(Julian date)

20
890

03

Coupon
type

678

46

Date of flight
(Julian date)

20
890

13

12345

201

Open for future


Industry use

130

11

678

04

Reason
for
issue

Open for future


Industry use
201

201

Open for
future
Industry use

34

Block
3

170

Exchange indicator

Fare
calculation
mode
indicator
33

30
40
901234567890

164

Extended payment
indicator

Airport/
Passenger
processing
indicator
84

50
90

Servicing carrier/
system provider
controlling PNR
13

163

Credit card
approval code

50
678901

Passenger name

30
40
90123456789012345678

Type of paper

Servicing carrier/
system provider
controlling PNR

Open for
future
Industry use
201

201

Open for
future
Industry use

12345

182

60
4567890

Equivalent
fare amount
currency
code
183

60
890

Open for
future
Industry use
201

Fare
currency
code

567

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


SPECIAL SERVICE TICKET TRACK 1
(FORMAT CODE A) (SECONDARY FORMAT CODE 2)

211

212

Coupon number
(shown on PL
Q of coupon)
141

Format
code

Type of
paper

130

Format
code

01

3
Airline
numeric
code
142

456

Equivalent
fare paid
184

20
34567890123456

Document
number check
digit
145

Stock control number


(Optional for all but
flight coupon)
148

Document form/
serial number
143

78
Last 2 digits of last
conjunction issued
in ticket set
155

10
7890123456

Document
number
check digit
145

10
456789012

Document
form/serial
number
143

10
6789012345

Coupon number
(shown on Print Line
Q of coupon)
141

201

01

Open for future


Industry use

Format
code

23

Airline
numeric
code
142

345

01

12

Open for
future
Industry use
201

30
6789012

Open for future


Industry use
201

3456

89

157

Original date of issue


(Julian date)

2345

32

Airline/
agent code

40
78901234

84

Airport/passenger
processing indicator

22

Date of issue
(Julian date)

30
5678901234567

201

Open for future


Industry use

30
40
789012345678901

PNR code

20
8901234

12

PNR code

20
9012345

201

Open for future


Industry use

40
0

161

Block
3

173

Original form/
serial number

50
8901234567

Original airline/agent code

50
67890123

Original document
numeric airline
code
172

567

201

Open for future


Industry use

60
4567890

234

Form of payment
indicator

60
890

Block
2

Block
1

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
SPECIAL SERVICE TICKET TRACK 2
(FORMAT CODE A) (SECONDARY FORMAT CODE 2)

30TH EDITION, JUNE 2010

30TH EDITION, JUNE 2010


346

187

Format
code
01

342

Issued in connection with

40
50
9012345678901

Open for future Industry use


201

30
40
45678901234567890

201

Open for future Industry use

Block
3

60
234567890

201

Open for future Industry use

20
30
40
50
60
8901234567890123456789012345678901234567890

300

201

Open for future Industry use

30
89012345678

Other description

10
20
2345678901234567890123

188

Credit balance

Format
code
01

Cash value

23456789

10
01234567

Second issued in exchange document number

344

20
5678901234567

Issued in exchange document number

10
2345678901234

Format
code
01

Block
2

Block
1

Resolution 722c Attachment C

MAGNETIC STRIPE LAYOUT ATB2


SPECIAL SERVICE TICKET TRACK 3
(FORMAT CODE A) (SECONDARY FORMAT CODE 2)

213

214

Format
code
01

Format
code
01

Format
code
01

Passenger name
11

201

201

Open for future Industry use

20
30
90123456789012345678

Open for future Industry use

10
23456789012345678

302

40
90

201

201

Open for future Industry use

Block
3

40
50
60
23456789012345678901234567890

Open for future Industry use

10
20
30
40
50
60
23456789012345678901234567890123456789012345678901234567890

New base fare

301

20
30
789012345678901

Original base fare

10
234567890123456

Block
2

Block
2

Passenger Services Conference Resolutions Manual


MAGNETIC STRIPE LAYOUT ATB2
SPECIAL SERVICE TICKET TRACK 4
(FORMAT CODE A) (SECONDARY FORMAT CODE 2)

30TH EDITION, JUNE 2010

Resolution 722c Attachment C


REFERENCES MAGNETIC STRIPE
SPECIFICATIONS ATB2 (all fields are
fixed length, left justified and blank filled,
unless otherwise specified by a reference
number. Each block shall end with an LRC
[even parity].)
No. 1 Format Codes (01):
A

ATB2 used as a Miscellaneous Document, to be


followed by one of the following Secondary
Format Codes in No. 1A.
B
ATB2 Magnetic Stripe Version B Flight
coupon.
C11 ATB1 Flight coupon 3/4 tracks.
D
Reserved for future industry use.
F
Reserved for future industry use.
G
ATB2 Magnetic Stripe Version B Audit/
Agent Coupons.
H
Reserved for future industry use.
I1
ATB1 Audit/Agent Coupons 3 tracks.
J
ATB2 Magnetic Stripe Version A Audit/
Agent/Tax-Fee-Charge
(tax
IATA
only)
Coupons 4 tracks.
K
Reserved for future industry use.
L
ATB2 Magnetic Stripe Version B
Passenger Receipt.
M
Reserved for future industry use.
N
Multiple Purpose Document (MPD) to be
followed by one of the following Secondary
Format Codes in Ref. 1A.
O
Reserved for future use Multiple Purpose
Document.
P
Reserved for individual airline use.
Q
Reserved for future industry use.
R
Reserved for future industry use.
S
ATB1 Single Boarding Pass (Boarding/
Reboarding) 3 tracks.
T1
ATB1 Passenger Receipt.
U
ATB2 Magnetic Stripe Version A
Passenger Receipt.
W
ATB2 Magnetic Stripe Version B Boarding/
Reboarding Pass 4 tracks.
X
Reserved for future industry use.
Y1
ATB1 Credit Card Charge Form.
Z
Non-airline service or non-standard document
refer to the IATA Travel Partners Standards
Council Manual.
04 Reserved for future industry use.
59 Reserved for individual airline use.
No. 1A Secondary Format Codes (02)ATB2 Miscellaneous Documents:
1
2
3
1

Excess baggage ticket.


Special service ticket.
Tour order.

4
5
6
7

Prepaid ticket advice.


Specified Miscellaneous Charges Order.
Unspecified Miscellaneous Charges Order
Specific Exchange Coupon Value Method.
Agents refund voucher (IATA only).

No. 1B Coupon Type (03) ATB2 Miscellaneous


Documents:
1
2
3
4
5
6

Passenger receipt.
Value coupon.
Invoice coupon.
Audit coupon.
Credit card charge form.
Combined audit coupon and credit card charge
form.
7
Agent coupon.
8
Tax/fee/charge coupon.
9
Reserved for future industry use.
0
Not applicable to coupon type.
AZ Reserved for individual airline use.
No. 1C Excess Baggage Reason (340) ATB2
Excess Baggage Ticket:
A
B
C
D
E
F
G
H
I
J
K
M
N
O

Excess weight.
Excess pieces.
Oversize/bulky.
Excess valuation.
Other.
Excess weight and excess valuation.
Excess pieces and excess valuation.
Oversize and excess valuation.
Other and excess valuation.
Skiing Equipment.
Golfing Equipment.
Pet Carriage.
Angling Equipment.
Sporting Equipment.

No. 1D Tour Order Reason For Issuance (04)


A
B
C
D
E
F
G
H
I
J
K
L
M
N
OZ

Tour.
Hotel Single.
Hotel Double.
Hotel Twin.
Hotel Other.
Car.
Transportation.
Sightseeing.
Other.
Surface transportation.
Land arrangements.
Deposit.
Surface accommodations.
Inclusive tour.
For future industry use.

Not applicable to IATA. Applies to ATA Resolution 20.200 only.

30TH EDITION, JUNE 2010

215

Passenger Services Conference Resolutions Manual


04 For individual airline use.
59 For future industry use.
No. 1E Reason For Issuance of ATB2 Miscellaneous
Charges Order (MCO):
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P

Air transportation.
Surface transportation.
Bag shipped as cargo.
Land arrangements for Inclusive Tour.
Car hire.
Sleeper/berth.
Up-grading.
Under collections.
Taxes/fees/charges.
Deposits/down payments.
Refundable Balances.
Hotel Accommodations.
Sundry Charges.
Cancellation Fee.
Other.
Rebooking Fee Domestic (with taxes e.g. VAT
where applicable).
Q
Rebooking Fee International.
R
Lost Ticket Fee (charge for replacement).
S
Unaccompanied Minor Fee Domestic (with taxes
e.g., VAT where applicable).
T
Unaccompanied Minor Fee International.
U
Collection for Excess Baggage Charges.
VZ For individual airline use.
1
Prepaid Ticket Advise (PTA)/Ticket on
Departure (TOD).
29 Reserved for future industry use.
No. 2 For future use.

3
4
5
6
7
8
9

No. 10 Fare Calculation Pricing/Reporting Indicator


(refer to Resolution 722 paragraph 3.29):
Option 1 Imprinting the Fare Calculation Pricing
Indicator
The values are:
0=

System computer priced (without any manual


modifications except for the baggage
allowance)
1=
Manually priced
29 = For individual airline/system provider use
AZ = Unidentified industry use
Option 2 Imprinting the Fare Calculation Reporting
Indicator
There are three values as follows:
0

No. 3 For future use.


No. 4 Date
Julian date (in date of issue precede by single low
order digit for year; in case of an exchange carry
forward original date of issue).
No. 5 For future use.
No. 6 For future use.
No. 7 For future use.
No. 8 Endorsements/restrictions indicator:
Blank
1
29

No endorsements/restrictions present.
Endorsements/restrictions present.
Reserved for future industry use.

No. 9 Reservation status:


0
1
2

216

NS (with or without flight information).


Open (with or without carrier code printed on
face).
OK (revalidation line used).
RQ (revalidation line used).
SA (revalidation line used).
NS (revalidation line used).
Reserved for future industry use.

indicates that a fare has been system computer


priced and that no change has been made to
the reservation, between pricing and ticket
issuance with no manipulation of the fare, or any
data filed with the fare, including taxes, fees and
charges and applicable standard fare conditions
in accordance with Tariff Resolutions 100 and
101 with the exception of the Tour Code.
Indicates that a fare has either been created
manually or system computer priced with agent
override entries.
Indicates that a fare has been system computer
priced except for manipulation of the baggage
allowance and/or taxes, fees and charges.

No. 11
use.

Encoding positions reserved for future industry

No. 12
use.

Encoding positions reserved for ticketing airline

No. 13

For future industry use.

No. 14

Passenger Name

Surname of passenger followed by an oblique and the


given name, when available. When there is not
enough space for the given name, encode at least
one alpha character or initial. If surname exceeds
18 characters, truncate at 18th character followed by
an oblique and one alpha initial.

OK.
RQ.
SA (listed or open).
30TH EDITION, JUNE 2010

Resolution 722c Attachment C


No. 15 Seat preference ATA/IATA Reservations Interline
Message Procedures Passenger (AIRIMP Chapter 7
and SIPP 105.170):
Blank
1
2
3
4
5
6
7
8
9
AZ
No. 16

Not used.
Non-smoking.
Smoking.
Non-smoking aisle.
Smoking aisle.
Non-smoking window.
Smoking window.
Non-smoking bulkhead seat.
Smoking bulkhead seat.
Reserved for future industry use.
Reserved for future industry use.

Passenger status:

0
1
2
3
4
5
6
7

Ticket issuance/passenger not checked in.


Ticket issuance/passenger checked in.
Baggage checked/passenger not yet checked in.
Baggage checked/passenger checked in.
Passenger passed security check.
Passenger passed gate exit (coupon used).
Transit.
Standby. Seat Number not printed on Boarding
pass at time of check-in. (Seat number to be
printed at time of seat assignment.)
8
Boarding data revalidation done. (Gate,
Boarding Time and Seat on Revalidation Field
already used.)
9
Original boarding line used at time of ticket
issuance.
A
Up- or down-grading required at close out, e.g.
when passenger waitlisted in C class and OK in
Y class.)
BZ Reserved for future industry use.
No. 17 Compartment Code Optional at time of ticket
issuance
No. 18

For future use

No. 19

Type of Paper

0
1
2
3

Plain Paper.
Non-Top Coated Thermal Paper.
Plain Paper Test/Specimen Ticket.
Non-Top Coated Thermal Paper Test/
Specimen Ticket.
4
Top Coated Thermal Paper.
5
Top Coated Thermal Paper Test/Specimen
Ticket.
69 Reserved for future industry use.
No. 20

For future use

No. 21 Original data to be encoded only at time of ticket


exchange. On subsequent exchanges this data will be
carried forward. (Original Coupon numbers and check
digits are not included.)
30TH EDITION, JUNE 2010

No. 22

International documentation verification:

Blank
0
1
2
39

Not used.
Documentation verification not required.
Documentation verification required.
Documentation verification performed.
Reserved for future industry use.

No. 23

For future use

No. 24

Conjunction ticket indicator

This will reflect the sequence number of the individual


ticket book in relation to the total number of ticket
books issued, e.g. 24 = 2nd book of 4.
Blank Not a document issued in conjunction.
No. 25

For future use

No. 26

Fare calculation size indicator:

Blank
1

No. 27

Fare calculation encoded as printed on front


side.
Fare calculation not completely encoded.
Printed size on front side exceeds 253
positions.

Fare calculation

A variable length field encoded with the appropriate


data as noted by the fare calculation indicator and in
accordance with Resolution 722 for fare calculation.
For ATB1 format the applicable FARE BASIS codes
shall be shown in the fare calculation area when more
than one FARE BASIS code is applicable to the
itinerary.
No. 28

Currency code

Three-letter IATA currency code applicable to


tax(es)/fee(s)/charge(s), cash value, credit balance
and commission percent/amount.
No. 29

Credit balance

Amount equal to that being charged to credit card


company less any taxes/fees/charges. If exchange
indicated, this represents additional collection paid for
by credit card.
Blank Not used.
No. 30

Cash value

Amount equal to that being paid in cash less any


tax/fee/charge(s). If exchanges indicated, this
represents additional collection paid for in cash.
Blank Not used.
No. 31

Commission rate

If a percentage, precede the amount by PCT.


No. 32 Precede amount by the applicable three-letter
IATA currency code.

217

Passenger Services Conference Resolutions Manual


No. 33 Precede amount by the applicable two-letter ISO
country code or Special Fees and Charges Code and
follow by an oblique (/) when more than one tax/fee/
charge is present.
No. 33A Cash value
Blank Not used.
If present, precede or follow the amount by the
applicable two-letter ISO Country Code or Special
Fees and Charges Codes.
No. 34

Flight coupon use indicators

Apply bits as follows:


b1
b2
b3
b4

Flight
Flight
Flight
Flight

coupon
coupon
coupon
coupon

1.
2.
3.
4.

8
9
A
B
C
D
E
F
G
H
I
J
KZ
No. 41

In addition, the following will apply:


0
1
No. 35

Void/surface coupon.
Flight coupon issued.
Extended payment indicator:

Blank
0
1
2
3
4
5
6
79

Current payment.
Extended payment by vendor contract.
3 months.
6 months.
9 months.
12 months.
24 months.
36 months.
Reserved for future industry use.

NONREF Refund restricted.


Reserved for future industry use.
Cash Agent.
Check Agent.
Credit Card Agent.
PT Agent Prepaid Ticket Advice.
GR Agent Government Transportation
Request/Government Warrant.
SGR
Agent

Single
Government
Transportation Request.
UN Agent United Nations Transportation
Request.
MS Agent Miscellaneous.
DP Agent Direct form of payment (Airlines
Reporting Corporation).
NONREF Agent Refund restricted.
Reserved for future industry use.
Itinerary information to be encoded

Originating city code, airline code and next city code


continuing until a maximum of 16 flight segments, e.g.
ORD UA JFK BA LHR SR GVA, etc.
No. 42 Frequent flyer number consists of a twocharacter or three-letter airline designator for the airline
the frequent flyer is a member of followed by up to
13 numerics or alpha-numerics. The last digit may be a
check digit. Left justify and blank fill any unused positions.
The frequent flyer Number may differ from flight coupon
to flight coupon.
No. 43

Fot future use

No. 44

Seat number print line status:

No. 36

For future industry use

Blank
0
1

No. 37

For future industry use

No. 38

Exchange indicator:

Blank
1

Original issue.
Exchange issue.

39
AZ

Not present.
Seat number printed on original print line.
Seat number printed on revalidation print
line.
Check-in required printed on print line L,
positions 5372.
Reserved for future industry use.
Reserved for future industry use.

No. 39

For future industry use

No. 45 Use airport code when available at time of


issuance (applicable to the Miscellaneous Document).

No. 40

Form of payment code:

No. 46

For future industry use

No. 47

Stopover/no stopover indicator:

0
1
2
3
4
5
6
7

218

Cash.
Check.
Credit card.
PT Prepaid Ticket Advice.
GR

Government
Transportation
Request/Government Warrant.
SGR Single Government Transportation
Request.
UN United Nations Transportation
Request.
MS Miscellaneous.

1
2
3
4
No. 48

X From; X To.
O From; O To.
X From; O To.
O From; X To.
For future use

30TH EDITION, JUNE 2010

Resolution 722c Attachment C


No. 49

Passenger description:

0
1
2
3
4
5

Adult (female or male).


Male.
Female.
Child.
Infant.
No passenger, e.g. ticket issued for cabin
baggage (CBBG).
Adult travelling with infant (optional).
Unaccompanied minor.
Future industry use.
Future industry use.

6
7
89
AZ
No. 50

Involuntary Reroute indicator:

Blank
0

Not applicable.
To be encoded at time of issuance of a ticket
for involuntary rerouting.

No. 56

Origin/destination

Elements 26 and 38 are Airport/City codes concerning


the segment covered by the document in hand
whereas elements 198 and 199 are Airport/City codes
on which passenger is actually booked. Elements 198
and 199 are encoded only when different from 26 and
38 in case of Reboarding Pass, e.g. change-of-gauge/
re-route.
No. 57

Multiple coupon indicator

This will reflect the sequence number of an individual


coupon out of a total number issued of the same type,
e.g. Audit, Agent, Passenger Receipt.
No. 58 The encoded Stock Control Number is a 14 digit
number which includes a check digit.
No. 59

Blank Not used.

No. 51

For future use

No. 60 Blank Not used. If present, precede amount by


the applicable three-letter currency code.

No. 52

For future use

No. 61

No. 53 Industry discount ticket (see Recommended


Practice 1788):
Blank
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
GZ
No. 54

IATA international sale indicator:

Blank
No. 55
1
2

Not applicable.
IDN1 Positive space.
IDN2 Space available.
IDB1 Positive space.
IDB2 Space available.
AD.
DG.
DM.
GE.
IG.
RG.
UD.
ID Industry discount not followed any
classification designator.
IDFS1.
IDFS2.
IDR1.
IDR2.
For future industry use.

Not applicable.

Block number character:


Value to indicate Block 1.
Value to indicate Block 2.

30TH EDITION, JUNE 2010

Airport/Passenger Processing indicator:

Blank
0
1
2
3
4
5
6
7
8

Not used.
Airport tax/fee/charge paid.
Visa/Passport checked (with OCR Readers).
Security checked (outbound).
Immigration.
Customs checked (incoming passengers).
Self-checked passengers.
Rail/Ferry (or both) or other fees paid.
Lounge access.
Frequent Flyer services, e.g. free parking.

Note: Any combination of the above mentioned indicators may be used.


No. 62
tion):

For individual airline use (Boarding Pass Por-

Blank Not used.


First three characters must be an Airline Designator
followed by the individual airline data. (A twocharacter Airline Designator must be followed by a
space.)
No. 63

Blank Not used.

When Item 251 is used, the Airline Designator must


be encoded in Item 250 as defined.
No. 64 Data may be right justified and left blank filled as
shown on the front of the document
No. 65
E

Blank Not used.


Boarding Pass issued against an Electronic
Ticket.

219

Passenger Services Conference Resolutions Manual


Print
Line
I

RESOLUTION 722c
Attachment D
THE POSITIONS SHOWN BELOW
INDICATE THE STARTING POSITION OF
THE IMPRINTED HEADERS AS DEFINED
IN THIS ATTACHMENT:

Flight Coupons ATB Card Type 2 or 3 and Passenger


Receipt ATB Card Type 2 or 3 or Blank Card Type 4
Print
Line
A

B
C

220

Print
Position Header
1
Passenger ticket and
baggage check
53
Passenger ticket and
baggage check
1
Subject to conditions of
contract
53
Passenger coupon
1
Issued by
1
Issued by
30
Date of issue
38
Iss.Off.Code
50
ISO
53
From
25
Iss.Agent ID.
37
Place of issue
53
Name of passenger
53
To
1
Name of passenger (not
transferable)
31
Fare basis
41
Tour code
51
FI
53
To
3
From
20
Carrier/Flight
28
Class/Date
35
Time
40
Res.
42
Invalid before
47
Invalid after
53
From
53
To
55
From
3
To
55
To
54
Flight
53
To
1
Endorsements/Restrictions
53
To
53
Operated by (optional)

K
Note
1

2
3
4
19
7
7
7
12
7
7
20
12

24
9
12
10
10
10
10
10
10
10
11
12
10
10
10
11
12
9
11/12
25

P
Q

Print
Position
45
54
53
1
24
46
53
61
68
53
1
54
53
53
58
64
70
53
24
54
53
1
13
24
53
53
1
16
18
21
38
41
44
46
49
53
55
58
62
65
67
70
1
53
1
53
56
71
1

Header
PNR code
Flight
To
Original issue
Issued in exchange for
Conj.Tkt.No.
Carrier/Flight
Class/Date
Time
To
Fare calculation
Flight
To
Gate
Board time
Seat
Smoke
To
Form of payment
Flight
To
Fare
Equiv.Fare Pd.
Form of payment
Additional seat information
To
Tax/fee/charge
Pcs.
Ck.Wt.
Unck.Wt.
Seq.No.
Allow
Pcs.
Ck.Wt.
Unck.Wt.
Pcs.
Ck.Wt.
Unck.Wt.
Seq.No.
Pcs.
Ck.Wt.
Unck.Wt.
Tax/fee/charge
Baggage ID.No.
Tax/fee/charge
Cpn.
Document number
Ck.
Total

Note
11
12
9
9
9
10
10
10
11/12
11
12
10
10
10
10
11/12
8
11
12
9
21
10
11/12
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
9
9
10

30TH EDITION, JUNE 2010

Resolution 722c Attachment D


Boarding Pass Only ATB Card Type 2 or 3
Print
Line
B
C

E
F

G
H
I
J

N
O

P
R

Print
Position
1
1
30
32
50
38
25
37
53
1
3
20
28
35
55
3
55
53
45
53
61
68
53
58
37
43
64
70
38
38
53
55
58
62
65
67
70
53
37

Header
Issued by
Issued by
Date of issue
Iss.Agt.ID.
ISO
Book.Agt.ID.
Iss.Agt.ID.
Place of issue
Name of passenger
Name of passenger (not
transferable)
From
Carrier/Flight
Class/Date
Time
From
To
To
Operated by (optional)
PNR Code
Carrier/Flight
Class/Date
Time
Gate
Board time
Seat
Smoke
Seat
Smoke
Additional seat information
Seq.No.
Pcs.
Ck.Wt.
Unck.Wt.
Seq.No.
Pcs.
Ck.Wt.
Unck.Wt.
Baggage ID.No.
Orig./Dest.

Note
19
7
7
6

Print
Line
D

E
F

6
7
7
G
H
I
J

N
O

9
P
R

Print
Position
1
1
30
32
50
38

Header
Issued by
Issued by
Date of issue
Iss.Agt.ID.
ISO
Book.Agt.ID.

30TH EDITION, JUNE 2010

3
20
28
35
55
3
55
53
45
53
61
68
53
58
37
43
64
70
38
38
53
55
58
62
65
67
70
53
37

Header
Iss.Agt.ID.
Place of issue
Name of passenger
Name of passenger (not
transferable)
From
Carrier/Flight
Class/Date
Time
From
To
To
Operated by (optional)
PNR Code
Carrier/Flight
Class/Date
Time
Gate
Board time
Seat
Smoke
Seat
Smoke
Additional seat information
Seq. No.
Pcs.
Ck.Wt.
Unck.Wt.
Seq.No.
Pcs.
Ck.Wt.
Unck.Wt.
Baggage ID.No.
Orig./Dest.

Note
7
7

ATB Miscellaneous Charges Order


(Exchange Coupons ATB Card Type 2 or 3 and
Passenger Receipt ATB Card Type 2 or 3 or Blank
Card Type 4)
9

Print
Line
A

Re-boarding Pass Only ATB Card Type 2 or 3


Print
Line
B
C

Print
Position
25
37
53
1

Note
19
7
7
6
6

B
C

Print
Position Header
1
Miscellaneous Charges
Order
1
Subject to Terms and
Conditions
20
Date of issue
1
Issued by
30
Date of issue
38
Iss.Off.Code
50
ISO
31
Iss.Agt.ID.
37
Book.Agt.ID.

Note
1
3
13
14
14
13
13

221

Passenger Services Conference Resolutions Manual


Print
Line
D

F
G
H
I
J
K
M
N

O
R

Print
Position
25
37
1
43
1
41
51
1
1
1
38
45
1
24
1
30
24
1
13
24
1
12
1

Header
Iss.Agt.ID.
Place of issue
Iss.Agt.ID./Place of issue
Agency code
Name of passenger (not
transferable)
Tour Code
FI
Present To/At
Type of service
Endorsements/Restrictions
Exch.rate
PNR Code
Original issue
Issued in exchange for
Additional information
Iss.in conn.with
Form of payment
Amount
Equiv.Amt.Pd.
Form of payment
Tax on MCO
Amount in letters
Total

Note
14
14
13
13

9
9

Print
Position
1
20
1
30
38
50
31
37
25
37
1
43
1

41
51
1

G
H
I

1
1
45

222

Header
Prepaid Ticket Advice
Date of issue
Issued by
Date of issue
Iss.Off.Code
ISO
Blank
Blank
Iss.Agt.ID.
Place of issue
Blank
Blank
Name of passenger (not
transferable)
Tour code
FI
Passenger Address and
Phone No.
Reservation data
Remarks
PNR Code

K
M
N
P
Q
R

Print
Position
1
24
1
1
24
1
24
1
1
1

Header
Original issue
Issued in exchange for
Fare calculation
Fare calculation
Form of payment
PTA Total
Form of payment
Tax ON PTA
PTA Svc.Charge
Total

Note
9
9
22
23
8
21
9
9

9
9
9
9
9
9
8
9
21
9

Prepaid Ticket Advice


(Sponsor Receipt ATB Card Type 2 or 3 or Blank Card
Type 4)
Print
Line
A
B
C

Print
Line
J

Excess Baggage Ticket


(Baggage Coupon ATB Card Type 2 or 3 and Passenger Receipt ATB Card Type 2 or 3 or Blank Card
Type 4)
Print
Line
A
B
C

Note
1
15

16
16

I
15
15
16
16
15
15

9
9

J
M
N

O
P
Q
R

Print
Position
1
20
1
30
38
50
31
37
1
46
25
37
1
51
3
20
3
39
1
24
45
1
46
24
1
13
24
1
1
1
1

Header
Excess baggage ticket
Date of issue
Issued by
Date of issue
Iss.Off. Code
ISO
Blank
Blank
Blank
Blank
Iss.Agt.ID.
Place of issue
Name of passenger
FI
From
Carrier
To
Psgr.Tkt.No.
Original issue
Issued in exchange for
PNR Code
Description of charges
Conj.Tkt.No.
Form of payment
Charges
Equiv.Amt.Pd.
Form of payment
Tax/fee/charge
Tax/fee/charge
Tax/fee/charge
Total

Note
1
18
18
18
17
17
17
17
18
18
9
10
10
10
9
9
9
9
8
9
21
9
9
9

9
9

30TH EDITION, JUNE 2010

Resolution 722e
Notes:
1. Bold characters with a height of 2 mm in the top of
Print Line A.
2. Airline version (722c) only. Bold characters with a
height of 2 mm. This header may optionally be
replaced by the header and provisions under Note 4
or 5.
3. To be imprinted under header of Note 1 in the bottom
of Print Line A.
4. Airline version (722c) only. Bold characters with a
height of 2 mm and provided that the text PASSENGER TICKET AND BAGGAGE CHECK is printed on
the back of the document (Boarding Pass portion).
This header may optionally be replaced by the
header and provisions under Note 1 or 5.
5. Intentionally left blank.
6. Intentionally left blank.
7. Airline version only (722c).
8. Imprinted when the Form of Payment begins on Print
Line M on a permanent basis.
9. Conditional. Need not to be imprinted if there is no
data to be imprinted in these boxes.
10. Not applicable to Passenger Receipt.
11. Passenger Receipt for up to 4 flight segments.
12. Passenger Receipt for more than 4 flight segments.
13. Neutral version only (725d).
14. Airline version only (725c).
15. Intentionally left blank.
16. Airline version only (731a).
17. Intentionally left blank.
18. Airline Excess Baggage Ticket (742e).
19. Neutral version only to be imprinted in the bottom
of Print Line B.
20. Not applicable to Passenger Receipt for more than
4 flight segments.
21. Not required when Form of Payment begins on Print
Line M on a permanent basis.
22. When Print Line J is not used for Original Issue/
Issued in Exchange For data, enter Fare Calculation
as in IATA Resolution 722, total fare excluding taxes/
fees/charges, breakdown of taxes, ticket total, and
other charges or expenses, equivalent fare and Bank
Exchange Rate.
23. Except when it is necessary to begin the Fare
Calculation on Print Line J.
24. Not applicable to Passenger Receipt.
25. Flight Coupon only.

RESOLUTION 722e
AUTOMATED TICKET/BOARDING
PASS (ATB) AND MULTIPLE PURPOSE
DOCUMENT (MPD) COUPON-BYCOUPON TECHNICAL SPECIFICATION
PSC(30)722e

Expiry: Indefinite
Type: B

RESOLVED that:

1.

SCOPE

This document details specifications for the Automated


Ticket and Boarding Pass (ATB). Specifications are
presented for both the document paper and the magnetic
stripe. All of the following specifications define the
required characteristics of the fully converted or
manufactured document, except paragraph 4.5, Ash
Content and 4.6 Hygroexpansivity.
Members shall ensure that their suppliers comply with
specifications contained in this Resolution.
The paper specifications cover both plain paper and direct
thermal paper. Members may use either plain paper or
thermal paper for their coupon-by-coupon documents.
Plain paper shall refer to all paper stock which does not
include a heat activated coating used for image development. Thermal paper shall refer to paper stock which
includes a heat activated coating used for image
development.

2.
2.1

DEFINITIONS
Direct Thermal

Characters are developed in the document when heat is


applied to the document by a thermal print head or other
means. (use on top coated and non-top coated thermal
paper).

2.2

Dot Matrix

Characters are imprinted by a series of dots applied by


pressure through a ribbon onto the document (use on
plain or top coated and non-top coated thermal paper).

2.3

Ink Jet

Character is imaged on document by spraying with a


non-smearing and non-removable ink (use on plain, top
coated and non-top coated thermal paper).

30TH EDITION, JUNE 2010

223

Passenger Services Conference Resolutions Manual


2.4

Laser Technology

Characters are imprinted when toner if affixed to the


document with heat and pressure (use on plain paper).

2.5

Thermal Transfer

Characters are imprinted onto the document when heat is


applied to the ribbon by a thermal print head (use on plain
or top coated and non-top coated thermal paper).

3.

OBJECTIVE

This document relates the specifications critical to


industry use of the ATB and MPD consistent with airline
industry intent and prevailing manufacturing technologies.
Ticket vendors shall provide documents within either plain
paper or thermal specifications. Document issuing and
processing equipment vendors shall provide equipment
capable of handling documents at the extremes for
the appropriate specifications. Document issuing,
revalidation, check-in and processing devices designed
for plain paper documents may not be compatible with
direct thermal paper documents. Likewise, direct thermal
paper devices are not compatible with plain paper
documents.

4.3

The minimum stiffness in the grain direction, independent


of the ticket orientation, shall be 1.6 mNm and in the
cross direction shall be 0.78 mNm. Stiffness shall be
determined by the method specified in ISO 2493.

4.4

The paper fibre shall be 100% chemical pulp; no ground


wood permitted. The fibre composition shall be
determined by the method standardised by Technical
Committee ISO 9184, Paper.

4.1

Paper Grammage

Internal Tearing Resistance

The minimum resistance to tear in each direction for plain


paper shall be 1.225N (125 g). Tearing resistance shall
be determined by the method specified in ISO 1974.
The minimum resistance to tear in each direction for
thermal paper shall be 0.882 N (90 g). Tearing resistance
shall be determined by the method specified in ISO 1974.

4.5

Ash Content

The ash content of plain paper stock shall not exceed 2%.
The ash content shall be determined by the method
specified in ISO 2144.
The ash content of thermal stock shall not exceed 16%.
The ash content shall be determined by the method
specified in ISO 2144.

4.6

4. PAPER REQUIREMENT AND TEST


METHODS

Stiffness

Hygroexpansivity

Maximum expansion and contraction with 33%66%


changes in relative humidity shall be:
with grain direction: 0.15%;
cross grain direction: 0.32%.
The test methods shall be determined by ISO 8226-1.

4.7

Smoothness (roughness)

The paper plain grammage shall be 161 gm per square


metre 5%, +8% (99 lb per ream of five hundred
24 36 inch sheets). The grammage shall be determined
by the method specified in ISO 536.

The smoothness/roughness on both sides of plain paper


shall be such that the following criteria are met:
Bekk ISO 5627 65 seconds minimum; and/or
Sheffield ISO 2494 95 units maximum.

Thermal paper grammage shall be 175 gm per square


metre 10% +15% (107.5 lb per ream of five hundred
24 36 inch sheets). The grammage shall be determined
by the method specified in ISO 536.

The ratio of the smoothness (roughness) of one side to


the other shall not exceed 1.3:1. The smoothness (roughness) shall be determined by the method specified in
ISO 5627 or ISO 2494 as applicable.

4.2

Thickness

The thickness for plain paper shall be 0.178 0.01 mm


(0.0070 0.0004 in). Thickness shall be determined by the
method specified in ISO 534.
The
thickness
for
thermal
paper
shall
be
0.185 0.013 mm (0.0072 0.0005 in). Thickness shall be
determined by the method specified in ISO 534.

224

The smoothness/roughness on both sides of thermal


paper shall be such that the following criteria are met:
The face or thermal coated side:
Bekk 65 seconds minimum; and/or
Sheffield 95 units maximum.
The back side:
Bekk 40 165 seconds; and/or
Sheffield 75 150 units.

30TH EDITION, JUNE 2010

Resolution 722e
4.8

Abrasion Loss

The loss of mass from each side of the paper shall not
exceed 50 mg. The abrasion loss shall be determined by
the method specified in ISO 1681, Appendix C. This does
not apply to thermal stock.

4.9

5.

CONDITIONS OF MEASUREMENT

Unless otherwise specified, tests for physical


requirements shall be performed at 50 2% relative humidity and 23 2C (73 3.5F) by the method specified in
ISO 187. The paper shall be brought into equilibrium from
a drier state.

Paper Opacity

The paper stock shall exhibit a minimum of 80% opacity


as determined by the method specified in ISO 2471.

4.10

Paper Porosity

The paper stock shall have a minimum air resistance of


40 seconds/100 mL of air average (Gurley porosity). The
porosity shall be determined by the method specified in
ISO 5636, part 5.

4.11

Paper Compatibility

Thermal paper must be manufactured in such a way that


it can be imaged with thermal transfer and matrix printers
for revalidation and check-in purposes.

4.12 Additional Specifications


For Thermal Paper
Initial image density shall be more than 1.20 when
imaged in a thermal ATB printer under normal standard
conditions.

4.12.1

Image Life (Image Stability)

In order for the printed image to be legible for a minimum


of four years, the recommended storage conditions
should be:
Temperature: 20C 5C (68F 3F);
Humidity: 55 1% RH;
Store in a darkened place and avoid contact with
plasticizers, oil, solvents and water.

4.12.2

Light Resistance

The resistance to light of thermal paper requires that the


image not fall below 1.0 minimum image density at the
following conditions:
20C 5C, 55 10% RH;
100 hours exposure at 5000 lux to fluorescent lamp.

4.12.3

Plasticizer Resistance

A minimum image density of 1.0 shall be maintained


when thermal paper is exposed to plasticizers under the
following conditions:
Pressure 40 g/cm;
40C (104F);
15 hours exposure;
PVC wrap film that contains 2530% bis
(2ethylhexyl)-phythalate (DOP) plasticizer.

30TH EDITION, JUNE 2010

6.

DOCUMENT REQUIREMENTS

6.1 All ATB features, including print, perforations, cuts,


and magnetic stripe location, shall be referenced from a
common point or datum which is established by the
intersection of the axis of the left edge of the coupon
(commonly referred to as column 0) with the top, when
viewed from the front (variable printed information side).
6.2 The following four variations of ATB stock may be
used in accordance with the chart shown on the following
page:
ATB CARD (TYPE 1) An ATB with preprinted field
headers, framed and shaded areas, security features
(inks, patterns, etc. as required by Resolution 730), a
magnetic stripe and a stock control number. This
card shall meet the requirements of Resolutions 722c, and the technical specifications of this
Resolution.
ATB CARD (TYPE 2) WITHOUT PREPRINTED
HEADERS AND FRAMES An ATB with shaded
areas, security features (inks, patterns, etc. as
required by Resolution 730), a magnetic stripe and a
stock control number, but without preprinted headers.
This card shall meet the requirements of Resolutions 722c, and the technical specifications of this
Resolution. When required, the field headers shall be
imprinted at time of issuance.
ATB CARD (TYPE 3) WITHOUT PRE-PRINTED
HEADERS, FRAMES AND SHADING An ATB
with security features (inks, patterns, etc. as required
by Resolution 730), a magnetic stripe and a stock
control number. This card shall meet the technical
specifications of this Resolution. When required, the
field headers and framing shall be imprinted at time
of issuance.
BLANK CARD (TYPE 4) Any ATB type card not
covered by 1, 2 or 3 above, but meets the technical
specifications of this Resolution (a perforation in
position 52, a binding stub and a magnetic stripe are
optional).
The Blank Card may be 8 inches (203.20 mm) in length
without a binding stub. On the 8 inch Blank Card without
a binding stub, the .625 inch (15.88 mm) space normally
allocated to the stub shall not be imprinted or encoded
with data.

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Passenger Services Conference Resolutions Manual


ATB CARD STOCK VARIATIONS FOR AIRLINE AND NEUTRAL DOCUMENTS
ATB2 Airline/Neutral Documents
Document Type/Resolution Numbers
Yes = Allowed No = Not Allowed
ATB2 PASSENGER TICKET
Carrier 722c

ATB2 MISCELLANEOUS DOCUMENT


EXCESS BAGGAGE TICKET
Carrier 742e

ATB2 MISCELLANEOUS DOCUMENT


MISCELLANEOUS CHARGES ORDER (MCO)
Carrier 725c
Neutral 725d55
ATB2 MISCELLANEOUS DOCUMENT
PREPAID TICKET ADVICE (PTA)
Carrier 731a
FERRY TICKET

RAIL DOCUMENT

1
2
3
4
5

Type of Coupon
Audit Coupon 722c
Agent Coupon
Flight Coupon
Passenger Receipt43
Charge Form
Boarding Pass Only
Tax/fee/charge coupon
Audit Coupon 742c
Audit Coupon 742d
Agent Coupon
Coupon
Passenger Receipt4
Charge Form
Audit Coupon 725c
Audit Coupon 725d
Agent Coupon
Exchange Coupon
Passenger Receipt4
Charge Form
Audit Coupon 731a
Audit Coupon 731b
Agent Coupon
Sponsor Receipt
Charge Form
Audit Coupon
Agent Coupon
Voyage Coupon
Passenger Receipt
Accommodation Coupon
Tax/fee/charge coupon
Audit Coupon
Agent Coupon
Voyage Coupon
Passenger Receipt

ATB Card Without


ATB Card Preprinted Headers
1
(Type 1) 1 and Frames (Type 2)1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

ATB Card Without


Preprinted Headers,
Frames and Shading
(Type 3)
Yes
Yes
Yes22
Yes2
Yes
Yes
Yes
Yes
Yes
Yes
Yes2
Yes2
Yes
Yes
Yes
Yes
Yes2
Yes2
Yes
Yes
Yes
Yes
Yes2
Yes
Yes
Yes
Yes2
Yes2
Yes2
Yes
Yes
Yes
Yes2
Yes2

Blank
Card
(Type 4)
Yes
Yes
No
Yes
Yes
No
Yes
Yes
Yes34
Yes
No
Yes
Yes
Yes
Yes3
Yes
No
Yes
Yes
Yes
Yes3
Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes
No
Yes

The Notice specified in Resolutions 722c and 722d, Attachment A, shall be preprinted on the back of the coupons.
The Notice specified in Resolutions 722c and 722d, Attachment A, shall be preprinted on the back of the designated coupon.
When a magnetic stripe is used on a Neutral Passenger Receipt, the magnetic stripe shall be encoded.
Magnetic stripe is mandatory.
Neutral Version applicable to Blank Card (type 4) or plain paper only. Exchange Coupon is NOT produced.

226

30TH EDITION, JUNE 2010

Resolution 722e
6.3

Writing Quality

Writing quality shall be determined by the method


specified in ISO 1681, Appendix C.

6.7

Document Edge

6.7.1

Condition

All edges shall be smooth and free from burrs.

6.4

Grain

6.7.2

These specifications apply to tickets constructed such


that the grain of the paper is in the direction of the ticket
length.

All points on the edge of a document shall fall between


two straight parallel lines 0.08 mm (0.003 in) apart.

6.7.3

6.5

Defects

Documents shall be free from defects which may cause


excessive wear or interfere with the normal operation of
processing equipment. Among these defects are: holes,
excessive dust, excessive fibres protruding from edges or
surfaces of the ticket, residual chemicals, slime spots,
other brittle areas and translucent spots which could
cause reading errors in equipment.

6.6

Document Dimensions

6.6.1

Nominal Dimensions

The document shall be a nominal


187.33 82.55 mm (7.375 3.250 in).

Parallelism

The distance by which the linearised edges depart from


true parallelism to each other shall not exceed 0.10 mm
(0.004 in). For the purpose of this measurement the
linearised edge is defined as the outer of the two closest,
straight parallel lines which wholly contain all points of the
edge of the document.

6.7.4

Squareness

The distance by which the linearised right-hand edge and


the linearised left-hand edge depart from parallelism with
a line perpendicular to the linearised top edge shall not
exceed 0.12 mm (0.0047 in) total. Linearised edges are
defined in 5.7.3.
rectangle

of

A nominal length of 203.20 mm (8.000 in) is provided to


accommodate a 15.88 mm (0.625 in) stub.

6.6.2

Straightness

6.8

Corners

The corners of the document shall be rounded as shown


in the following illustration.

Actual Dimensions

Measurement conditions shall be in accordance with


paragraph 4. All points on the edges of the document
except as modified by 5.8 shall fall between two concentric, similarly aligned, parallelograms which are dimensioned as follows:
Total Length
Height

203.20 0.38 mm (8.000 0.015 in)


82.55 0.18 mm (3.250 0.007 in)

Coupon
Boarding Pass
Stub
Coupon/Boarding
Pass

132.08 mm (5.200 in)


55.25 mm (2.175 in)
15.88 mm (0.625 in)
187.33 0.38 mm (7.375 0.015 in)

Angles comprised between 90 5 minutes (equivalent to


0.12 mm (0.0047 in) projection of short side onto long
side).
Note: The Blank Card Type 4 without a binding stub
may be 7.375 in (187.33 m) or 8 in (203.20 mm) in length.
If an 8 inch document without a binding stub is used, the
print specifications for the face of the document shall be
the same as ATB Card (Type 1) above.

30TH EDITION, JUNE 2010

6.9

Curl

The maximum curl of documents, when at equilibrium


with any relative humidity between 20% and 75% shall
not exceed the following values:
axis of curl parallel to the grain of the paper:
3.04 mm (0.12 in);
axis of curl at right angles to the grain of the paper:
6.35 mm (0.25 in);
axis of curl diagonal to the grain of the paper:
6.35 mm (0.25 in).

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Passenger Services Conference Resolutions Manual


The curl shall be determined by the method specified in
ISO 1681.
The curl of a single document shall not exceed 0.99 mm
(0.039 in) when a force of 17.6 oz (499.84 g) is applied to
an area between the lower edge of the magnetic stripe
and the lower edge of the document when the document
is placed on a flat surface with its reverse side up.

6.10

Optical Sense Print

The Stock Control Number pre-printed at the time of


manufacturing that is to be read by an optical scanning
device must produce a PCS reading of 80% minimum
and 18% maximum reflectance for a spectral range of
600 nm to 900 nm.
As the current industry standard for thermal print
technology does not yield a PCS value acceptable for
automated reading at the infrared 900 nm wavelength, all
on-demand imprinting must produce a minimum PCS
reading of 80% at the visible red 633 nm wavelength and
70% at the 660 nm wavelength.

6.11

Registration

6.11.1

Print to Print

Variations in the placement of press applied printing shall


not exceed 0.25 mm (0.010 in) from a single point of
reference on the document.

6.11.2

Print to Cut

Variation in the location of press applied printing relative


to the document edge shall not exceed 0.51 mm
(0.020 in) variation.

228

Perforations

6.12.1

Definition of Perforations

Perforations are defined as shown in the following


diagram:

Characteristics of Printing

All non-magnetic printing shall be legible without excess


ink, and cause no embossment or distortion of the
document. The ink shall be non-abrasive and nonblocking when dry, and shall not change the physical
properties of the documents so that they fall outside the
specified limits nor shall the printing cause excessive
residue build up on the thermal print head.

6.10.1

6.12

6.12.2

Strength

Force required to separate document parts


Note 1
Stub to
Coupon to
Boarding pass
coupon
boarding pass to stub or
perforation
perforation
boarding pass
to coupon
perforation
Note 2
Before 200N 40N
300N 40N
80N 20N
folding (45 lbs 9 lbs) (67 lbs 10 lbs) 18 lbs 4.5 lbs)
Note 1: The perforation strengths shown in the above
table apply across the full width of the ticket. These
values are straight pull forces carried out at a separation
speed of 100 mm (3.94 in) per minute.
Note 2: The first perforation tie from the top of the
document shall be positioned 8 mm (.315 in) from the top
edge. The first perforation tie from the bottom of the
document shall be positioned 8 mm (.315 in) from the
bottom edge.
A given bursting strength varies with which type of paper
is used. (Consequently, a recommended bursting strength
is essential.) The area marked Area X on the drawing
above is therefore defined, but the perforation tie to cut
ratio must be decided by each ticket converter, depending
on which type of paper is used, to obtain the correct
bursting strength.
This does not apply to tickets for use on printers released
to the market before 1 January 1995.

30TH EDITION, JUNE 2010

Resolution 722e
6.12.3

Sensor Marks and Holes

There shall be no sensor marks or cuts in the binding


stub or perforation areas. This does not apply to tickets
for use on printers released to the market before
1 January 1995.

6.12.4

Orientation

All perforations shall be produced from the magnetic


stripe side of the document after the stripe is applied in
such a way that any protrusions reside on the side of the
document opposite the magnetic stripe.

6.12.5

Protrusion

No material shall be raised more than 0.012 mm


(0.0005 in) for plain paper, 0.018 mm (0.0007 in) for
thermal paper above the surface of the front of the
document as a result of the perforations. There shall not
be any protrusions on the magnetic stripe portion.

6.12.6

Folding Endurance

Perforations shall endure a minimum of five double folds


while retaining at least 10% of the original strength.

6.13

Frictional Characteristics

The static coefficient (ticket to ticket) of friction shall be


between 0.30 and 0.45. The kinetic coefficient of friction
shall be not less than 75% of the static coefficient of
friction. The test method shall be in accordance with ISO
15359 or TAPPI T-549. The test sample cut out of the
finished document shall measure 82.55 mm by 82.55 mm
without perforation and shall be placed face up on top of
each other with the top edge of the samples against the
left stop. The test results shall be calculated on the first
pass in machine direction.

7. MAGNETIC STRIPE
REQUIREMENTS

7.3

The magnetic material shall be affixed to the paper in


such a manner that:
7.3.1 any attempt to remove it will render the material
useless;
7.3.2 the magnetic material must adhere to the paper in
such a way that 25 double folds at a point other than the
perforation will not cause delamination (separation) of
the stripe in any area more than 1.27 mm (0.050 in) from
the fold disruption area. The magnetic stripe should not
separate from the document during any environmental
conditions.

7.4

Size and Location

The nominal center line of the magnetic stripe shall be


located at a distance of 12.27 mm (0.483 in) from the
measurement reference edge of the document with a
minimum height of 14.73 mm (0.580 in) located such that
a minimum of 7.37 mm (0.290 in) extends on each side of
the nominal centre line.

7.2

Quality

No holes, splices or breaks shall be present in the data


area of the stripe surface which may result in loss of data
at a recording density of (210 bpi/8.268 bits per mm). The
magnetic stripe shall not contain any abrasive substance
(such as silica).

30TH EDITION, JUNE 2010

Surface Roughness

The surface irregularity of the stripe surface shall not


exceed 1.4 microns (55 micro inches) centre line average
(CLA) in the longitudinal and transverse directions as
measured by a profilometer with a cut-off wavelength of
0.8 mm (0.031 in) and having a probe with the maximum
radius of 2.54 microns (100 micro inches). The maximum
peak to valley of adjacent peaks shall not exceed
10.2 microns (400 micro inches).

7.5

Surface Profile

Surface waviness the profile of the magnetic stripe, as


measured parallel to the width of the coupon with a probe
having a radius of 0.38 mm (0.015 in) and a cut-off
wavelength of 0.1 in, shall have a maximum peak to
valley waviness of 7.6 microns (300 micro inches).

7.6

Protrusion

The read surface of the stripe shall not extend beyond


0.015 mm (0.0006 in) above the surface of the document
and shall, under no circumstances, be below the surface
of the document.

7.6.1

7.1

Adhesion

Definition

Protrusion is the average increase in card thickness in the


area covered by the magnetic stripe above that of the
adjacent card surface.

7.6.2

Determination

The average card thickness is determined by


measurements, at 10 mm intervals adjacent to the edge
of the stripe. The average thickness of the card plus
stripe is determined by measurement at 3 points along
the centre of the stripe. The difference between the
average of the thickness measurements with and without
the stripe is the protrusion.

229

Passenger Services Conference Resolutions Manual


7.6.3

Measuring Instruments

A mechanical or electronic micrometer fitted with a flat


probe of 10 mm maximum diameter and an anvil of
diameter equal to or greater than that of the probe. The
force applied by the probe shall be equal to or less than
1N. The resolution and accuracy shall be equal to or
better than 1 m.

7.7

Performance Characteristics

Note: These Performance characteristics are based


upon ISO 78112 and the associated test methods
(10373) which should be followed where appropriate.

7.7.1

Definitions

For the purpose of this part of ISO/IEC 7811, the


definitions of identification card given in ISO/IEC 7810
and the following definitions apply:

7.7.1.1

Primary Standard

The primary standard is based on the Master Standard


Reference Tape (computer amplitude reference) established by the United States National Bureau of Standards
and Technology (NIST).
Note: The relationship between the Master Standard
Reference Tape and secondary reference tapes
SRM 3200 is stated in the NIST certificate.
For the purpose of this International Standard, reference
cards RM7811-2 batch C, equipped with SMR 3200
No. 1867B are considered as primary standards defining
not only the average signal amplitude at 8 flux transitions
per mm, (certified by NIST) but also that at 20 flux
transitions per mm.
A group of such reference cards is held at the
Physikalisch-Technische Bundesanstalt (PTB). They
represent this primary standard.

7.7.1.2

Secondary Standard (Reference Card)

An identification card with defined properties and


equipped with a SRM 3200 or equivalent tape, the
properties of which are known and stated in relation to the
primary standard. It is intended that reference cards be
used for the calibration of tertiary standards for use in
routing calibration.
7.7.1.2.1 Unused Un-Encoded Card
A card possessing all components required for its
intended purpose, which has not been subjected to any
personalization or testing operation. The card has been
stored in a clean environment without more than 48 hour
exposure to day-light at temperatures between 5C to
30C and humidity between 10% and 90% without
experiencing thermal shock.

intended purpose, e.g. magnetic encoding, printing. The


environmental conditions in which the unused encoded
card experiences are to be the same as for the unused
un-encoded card.

7.7.1.3

Flux Transition

The location of the maximum magnetic flux component


normal to the surface of the magnetic stripe.

7.7.1.4

Reference Current (Ir)

The minimum recording current amplitude which causes


on the reference card, under the given test conditions, a
read-back voltage amplitude equal to 80% of the
reference signal amplitude (see 6.7.3) at a density of
8 ftpmm (flux transitions per millimetre) (200 ftpi [flux
transitions per inch]).

7.7.1.5

Test Recording Currents

Two test recording currents at 350% (Imin) and 500% (Imax)


of the reference current (Ir) shall be used. (Imin) = 3.5 (Ir);
(Imax) = 5.0 (Ir).

7.7.1.6

Average Signal Amplitude (Ua)

The average signal amplitude (Ua) is the sum of the


absolute value of amplitude of each signal peak (Ui)
divided by the number of signal peaks:

7.7.1.7

Reference Signal Amplitude (UR)

The maximum average signal amplitude of the reference


card corrected to the primary standard.

7.7.1.8

Individual Signal Amplitude (Uj)

The base-to-peak amplitude of a single read-back voltage


signal.

7.7.1.9

Bit Density

The number of data bits stored per unit of length (bits per
mm or bits per in).

7.7.1.10

Bit Cell

The distance between two clocking flux transitions.

7.7.1.11

Sub Interval

The bit cell divided by two.

7.7.1.2.2 Unused Encoded Card


An unused, un-encoded document according to 6.7.1.2.1
which has only been encoded with all data required for its

230

30TH EDITION, JUNE 2010

Resolution 722e
7.7.2 Signal Amplitude Requirements for All
Tracks

Figure 2 Example of signal amplitude waveform


tracks 1, 2 and 3

Signal amplitude requirements for magnetic material.


The requirements for magnetic characteristics are shown
in Table 1 and Figure 1.
Note: The characteristics of the test equipment used in
making measurements of signal amplitude must conform
with requirements set out in Section 5.9 of ISO-10373. It
should also be noted that the requirements allow a
combination head for testing. This should not be used
because of wide variations in test results.
Table 1 Unused un-encoded cards

Parameter
Signal Amp
Signal Amp
Signal Amp
Signal Amp
Resolution
Erasure
Extra Pulse

Densities
Signal
flux transitions Test Rec Amplitude
per mm
per in Current
Result
Requirement
8
200
Imin
UA1
0.80 UR UA1
1.30 UR
8
200
Imin
Ui1
Ui1 1.36 UR
8
200
Imax
UA2
0.80 UR UA2
UA1
20
500
Imax
Ui2
0.65 UR Ui2
20
500
Imax
UA3
UA3 0.7 UA2
0
0
Imin, DC
UA4
UA3 0.03 UR
0
0
Imin, DC
Ui4
Ui4 0.05 UR

Figure 1 Saturation curve of reference card and


tolerance area are 8 flux transitions per mm (200 flux
transitions per in)

7.7.3

Environment

When tested under otherwise identical conditions, the


read-back signal from the magnetic stripe shall not
deviate from its value at 21C (70F) and 50% R.H. by
more than 15% under the following conditions:
temperature the coupon shall be reliably usable
for machine sensing and normal applications at
operating temperatures from 10C to +50C (+14F
to +122F). The coupon shall not lose its reliability for
manual use at temperatures from 35C to +50C
(30F to +122F);
relative humidity the coupon shall remain usable
within a relative humidity range of 5% 95% with a
maximum wet bulb temperature of 25C (77F).

7.7.4

Testing Specification

All measurements are performed while reading in the


same direction as writing. All measurements will be taken
after the same number of passes.

8.
8.1

ENCODING SPECIFICATIONS
Encoding Technique

The encoding technique was developed by Aiken in 1954


and is known as two frequency, coherent phase
recording. This method allows for serial recording of
self-clocking data (on each track).
The data comprise data and clocking bits together. A flux
transition occurring between clocks signifies a one, the
absence of a flux transition signifies a zero.

Note: The corrected reference curve depicted above


may not meet the specifications defined in 7.2. The curve
defines the master standard response (on a card). The
window parameters are defined to produce a card that will
be functional in the machine readable environment.

30TH EDITION, JUNE 2010

The data shall be recorded as a synchronous sequence


of characters without intervening gaps. Recording shall
be in a saturation mode with magnetisation parallel to a
line in the plane of a track. The direction is determined by
the recording angle.

231

Passenger Services Conference Resolutions Manual


Recording with a write current which is less than Imin may
result in a poor quality on encoding.

8.2.5.1

Flux Transition Spacing Variation

Flux transition spacing variation for individual bits (Bin)


and subintervals (Sin) are shown in Table 2 for unused
encoded documents and in Table 3 for returned
documents.
Table 2 Flux transition lengths for unused encoded
cards Tracks 1 through 4

Note:

8.2
8.2.1

t indicates self-clocking (timing) intervals.

Recording of Material
Angle of Recording

The angle of recording shall be normal to the nearest


edge of the coupon 20 minutes. The angle of recording
is determined by measuring the angle of the nearest edge
to the head gap at maximum playback amplitude.

8.2.2

Bit Configuration

In the bit configuration for each character on the magnetic


area, the least significant bit (b1) shall be encoded first
and the parity bit last.

8.2.3

Direction of Recording

The encoding shall begin from the right hand side viewed
from the side with the magnetic stripe and with the stripe
at the top.

8.2.4

Clocking Bits

The lead-in up to the first start sentinel shall be clocking


bits (zeros), and the distance from the last data bit (LRC
character) to either the next start sentinel or to the end of
the material shall also be clocking bits. Also, the distance
between the two data blocks preceding the perforation as
defined in 2.3.3 shall be a minimum of 21 clocking bits.

Description
Average flux transition length
Ba
Individual flux transition length
Bin
Adjacent bit-to-bit variation
Bin+1
Sub interval Sin
Sub interval Sin+1

Requirement
0.11 mm Ba 0.13 mm
(4381 in)
(5143 in)
0.11 mm Bin 0.13 mm
(4381 in)
(5143 in)
1.08 Bin Bin+1 0.92 Bin

Variation
8%
8%
8%

0.054 mm Sin 0.066 mm 10%


(2134 in) (2619 in)
1.10 Bin/2 Sin+1 0.90 Bin/2 10%

Note: Bin+1 and Sin+1 are the flux transition lengths immediately following and adjacent to Bin.
Table 3 Flux transition lengths for returned
cards Tracks 1 through 4
Description
Average flux transition length
Ba
Individual flux transition length
Bin
Adjacent bit-to-bit variation
Bin+1
Sub interval Sin
Sub interval Sin+1

Requirement
0.11 mm Ba 0.13 mm
(4381 in)
(5143 in)
0.10 mm Bin 0.14 mm
(4048 in)
(5476 in)
1.15 Bin Bin+1 0.85 Bin

Variation
8%
15%
15%

0.048 mm Sin 0.073 mm 20%


(1905 in)
(2857 in)
1.30 Bin/2 Sin+1 0.70 Bin/2 30%

Note: Bin+1 and Sin+1 are the flux transition lengths immediately following and adjacent to Bin.
Table 3 shows only the limits within which cards will
function normally, and does not imply any guarantee of
flux transition spacing during the valid term for issued
cards.

Note: It is recognised that zeros in an area 3.18 mm


(0.125 in) from the right edge of the coupon or from the
left edge of the boarding pass, or on either side of the
perforation may not meet specifications. However, nothing other than zeros should be encoded in these areas.

8.2.5

Bit Density

The average bit density (Ba) shall be 8.27 bits per


millimetre (210 bits per inch) 8% measured in a longitudinal direction parallel to the top reference edge.

232

30TH EDITION, JUNE 2010

Resolution 722e
8.2.6

Coded Character Set

The following alpha-numeric, coded character set shall be used:

0
b

B
i
t
s

8.2.7

b
4

b
3

b
2

b
1

Column
Row

SP

Optional
Graphic

Start*
Sentinel

10

11

12

13

14

Field*
Separator

15

End*
Sentinel

Error Detection

Two techniques of error detection, as described below,


shall be encoded. In both techniques, the clocking bits
recorded are used for synchronisation and shall not be
regarded as data characters.

8.2.7.1

Parity

The LRC character shall be calculated using the following


procedure:
the value of each bit in the LRC character, excluding
the parity bit, is defined such that the total count of
one bits encoded in the corresponding bit location of
all characters of the data block, including the start
sentinel, data, end sentinel, and LRC characters,
shall be even.

A parity bit for each encoded character shall be used. The


value of the parity bits is defined such that the total
quantity of one bits recorded, for a character, including
the parity bit, shall be odd.

The LRC characters parity bit is not a parity bit of the data
block, but is only the parity bit for the LRC character
encoded as described in 7.2.7.1.

8.2.7.2

8.3

Longitudinal Redundancy Check

A longitudinal redundancy check (LRC) character shall


appear for each data block. The LRC character shall be
encoded so that it immediately follows the end sentinel
when the ATB/MPD is read in a direction giving the start
sentinel first, followed by data and the end sentinel. The
bit configuration of the LRC character shall be identical to
the bit configuration of the data characters.

30TH EDITION, JUNE 2010

8.3.1

Location of Encoded Data


Multiple Data Tracks

The magnetic signal area consists of multiple data tracks.


The upper track is Track 1 and the lower track is Track 4.

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Passenger Services Conference Resolutions Manual


8.3.2

Location of Encoded Data Tracks

Top of Coupon

8.3.2.1 Track 1 of encoded data shall extend between


two lines, 5.66 mm (0.223 in) and 8.46 mm (0.333 in),
from the nearest edge on the coupon, but not below a line
8.97 mm (0.353 in) from the nearest parallel edge of the
coupon.
8.3.2.2 Track 2 of encoded data shall extend between
two lines, 8.97 mm (0.353 in) and 11.76 mm (0.463 in),
from the nearest edge of the coupon, but not above a line
8.46 mm (0.333 in) from the nearest parallel edge of the
coupon.
8.3.2.3 Track 3 of encoded data shall extend between
two lines, 12.52 mm (0.493 in) and 15.32 mm (0.603 in)
from the nearest edge of the coupon but not above a line,
11.76 mm (0.463 in), from the nearest parallel edge of the
coupon.
8.3.2.4 Track 4 of encoded data shall extend between
two lines, 16.08 mm (0.633 in) and 18.87 mm (0.743 in),
from the nearest edge of the coupon but not above a line,
15.32 mm (0.603 in) from the nearest parallel edge of the
coupon.

8.3.4

Arrangement of Encoded Data

8.3.4.1 Data shall be arranged as shown in


Resolution 722c, Attachment C, and shall begin in
sequence from the right-hand side of the coupon as
viewed from the back with the encoded tracks at the top.
8.3.4.2 There shall be three complete blocks of data on
each track. Two blocks shall precede the area containing
the perforation and one block shall follow the perforation.

8.4

Default Data Content

All unused fields of all coupons shall be blank filled.

8.3.3

Limits of Encoded Data

8.3.3.1 The centre line of the first data bit on each track
(start sentinel) is 7.44 1.00 mm (0.293 0.040 in) from
the right edge of the coupon. The start sentinel on each
track following the perforation is located 7.44 1.00 mm
(0.293 0.040 in) from the perforated edge.
8.3.3.2 The centre line of the last data bits (longitudinal
redundancy check LRC character) recorded shall not
extend closer than 6.93 mm (0.273 in) from either the
perforated edge of the coupon or the left edge of the
coupon.
8.3.3.3 The lead-in up to the first start sentinel shall be
clocking bits (zeros), and the distance from the last data
bit (LRC character) to either the next start sentinel or the
end of the material shall also be clocking bits. Also, the
distance between the data blocks, as defined below, shall
be a minimum of 21 clocking bits.

234

8.5
8.5.1

Pre-Encoded Stock Control Number


Encoding Specifications

The encoding technique shall comply with paragraphs 7


through 7.2.7.2.

8.5.2

Location of Encoded Data

The stock control number shall be pre-encoded on


Track 2. Optionally the Stock Control Number may be
pre-encoded across Tracks 1, 2, and 3. The location of
Track 2 is specified in paragraph 7.3.2.

8.5.3

Limited of Encoded Data

The limits of encoded data shall follow paragraphs 7.3.3,


7.3.3.1 and 7.3.3.2.

30TH EDITION, JUNE 2010

Resolution 722e
PRE-ENCODED STOCK CONTROL NUMBER TRACK 2 AT 210 bpi

30TH EDITION, JUNE 2010

235

Passenger Services Conference Resolutions Manual


8.5.4

Arrangement of Encoded Data

8.5.4.1 Data shall be arranged as shown above and


shall begin in sequence from the right-hand site of the
coupon as viewed from the back with the magnetic stripe
at the top.
8.5.4.2 There shall be eight complete blocks of data
(SCH) on Track 2. Six blocks shall precede the area
containing the perforation and two blocks shall follow the
perforation.
8.5.4.3 The data block shall consist of the 13 digit stock
control number and a modulus 7 check digit. The stock
control number is preceded by a start sentinel and is
followed byan end sentinel, and the LRC for the block.

9.
9.1

STORAGE AND USE OF ATBs


Storage Conditions

9.1.1 To ensure or maintain performance characteristics, Coupon-by-Coupon documents should be stored in


relative humidity between 30% and 65% and temperature
between 5C and 50C (41F and 122F).
Thermal stock shall be stored in relative humidity between
30% and 65% and temperature between 5C and 35C
(41F and 95F).
9.1.2 It is advisable:
to keep the documents in their original cartons or
special drawers, until used;
that the cartons be squarely supported on the bottom
to prevent any tendency for the weight to distort the
cartons;
not to put weights on top of the cartons;
cartons should not be stored on their side;
partially empty cartons should be stored on top of the
stack;
not more than a few months' supply should be
stored;
documents should be used in rotation, old stock
being used before newer supplies are opened;
avoid damp conditions;
keep away from sources of heat;
do not stack boxes more than 1 m (3 ft) high;
allow documents to condition to changes in climate
before use.

9.2

Use Conditions

9.3
9.3.1

Climatic Conditions
Importance of Climate for Documents

9.3.1.1 Without proper precautions, documents will be


affected by heat, cold and, most significantly, by humidity.
Variations in the humidity will alter the document's size
and mass by changing its moisture content, and may
cause warping. This is the most frequent source of
trouble in processing installations.
9.3.1.2 More precise indications of the effects of
humidity are as follows:
dimensions when humidity is high, moisture is
absorbed by the documents, usually causing them to
swell in length, width and thickness. When humidity
is low, the documents lose moisture and shrink in all
dimensions. For instance, a variation of relative
humidity from 2075% or from 7520% may cause
variations of the document dimensions up to
0.46 mm (0.018 in) in length and 0.58 mm (0.023 in)
in width.
9.3.1.3 A new document does not return to its original
dimensions when brought back to the initial conditions of
measurement after exposure to a wide variation or high
level of relative humidity. For instance, a document
exposed to a relative humidity higher than 70% may
become permanently deformed, causing the document to
be out of tolerance. It is therefore recommended to stay
under 65% relative humidity for storage.

9.3.2

Warp

A document exposed to a relative humidity beyond the


extremes of 4060% may become temporarily or even
permanently warped. It also has a tendency to warp, in
particular, when the relative humidity is low. Even when
keeping it within these limits, an abrupt change in relative
humidity may cause a temporary warp. In this case, the
stresses that cause warp will usually, but not always,
disappear as soon as the document has reached a
moisture balance with its new surroundings.
Note: Inherent warp on documents may be found, but
very rarely. It cannot be corrected and is even increased
when the documents have been exposed to extreme
humidity levels. However, when the recommended
ambient conditions for the storage and use have been
complied with, the dimensional changes and the distortion
of documents at their time of use are comparatively
minor.

9.3.3 Ambient Conditions for Working


and Storage Areas

Optimally, the documents should be issued in premises


with relative humidity of 50% 10% with a normal
temperature between 18C and 24C (65F and 75F).

9.3.3.1 The
relative
humidity
levels and the
temperatures of working and storage areas must be taken
into account. It is recommended that they should be
recorded.

It must be stressed that the relative humidity and the


temperature values given above apply only to the storage
and the use areas. They have no influence on the values
required for conditioning and tests.

9.3.3.2 Documents should be maintained at a constant


temperature and humidity. Abrupt changes should be
avoided.

236

30TH EDITION, JUNE 2010

Resolution 722e
9.3.3.3 It is possible to maintain to the desirable levels
the humidity of almost every working area, except
perhaps when the outside temperature is extreme or the
humidity very high. Great care must be exercised in
regulating thermostats and hygrostats.
9.3.3.4 In winter, a favourable relative humidity in the
machine room is more easily maintained at lower
temperatures. Continuous high heat dries the air and may
cause a drop in recommended humidity levels.
9.3.3.5 An excessive relative humidity may be reduced
by the use of dehumidifiers.
9.3.3.6 The following points should be taken into
account:
moving tickets from the storage area to the working
area may cause warp especially if there is a sharp
difference in relative humidity and tickets are not
protected during transportation. Conditioning in the
working area by exposing tickets to the ambient
atmosphere for 72 hours prior to use will improve
performance;
tickets transferred from a cold room to a warm room
may collect moisture in much the same way as the
outside of a glass of iced water.

9.3.4

Acclimatisation of Documents

9.3.4.1 Even when the recommendations concerning the


storage have been observed, documents should be given
ample time to achieve a moisture balance with the
machine room atmosphere, in order to perform properly.
72 hours of open exposure maximises performance.
9.3.4.2 This time depends primarily on the difference
between the relative humidity of the machine room and
the documents, on the manner in which documents are
packed (in full cartons, in open trays, etc.) and the extent
of air circulation around them (open or closed cartons,
etc.).
9.3.4.3 Although there are no precise data, the following
values may give an approximation of this time:
documents alone: 3 days;
documents in opened cartons:
for a difference in relative humidity of 10%:
4 days,
for a difference in relative humidity of 20%:
10 days,
for a difference in relative humidity of greater
than or equal to 30%: 15 days.

9.4.2 Documents should be flat for machine feeding.


If they exhibit slight distortion, the machine operator
can generally eliminate it by gently manipulating the
documents.
9.4.3

The following points should be taken into account:

9.4.3.1 moving documents from the storage area to the


working area may cause warp especially if there is a
sharp difference in relative humidity and documents are
not protected during transportation. Conditioning in the
working area by exposing documents to the ambient
atmosphere for 72 hours prior to use will improve
performance;
9.4.3.2 documents transferred from a cold room to a
warm room may collect moisture inmuch the same way
as the outside of a glass of iced water.
9.4.4 Even when the recommendations concerning the
storage have been observed, documents should be given
ample time to achieve a moisture balance with the
machine room atmosphere, in order to perform properly,
72 hours of open exposure maximises performance.
9.4.5 This time depends primarily on the difference
between the relative humidity of the machine room and
the documents, on the manner in which documents are
packed (in full cartons, in open trays, etc.) and the extent
of air circulation around them (open or closed
cartons, etc.).

10.

FANFOLD STOCK USAGE

10.1 The right side and left side of the coupon are
defined when considering the front side of a coupon.
Definition
An ATB encoder/printer that feeds the right-hand edge of
the ticket stock into the printer first is called a FR printer
(feed the right of the document, i.e. boarding pass first).
An ATB encoder/printer that feeds the left-hand edge of
the ticket stock into the printer first is called a FL printer
(feed the left of the document, i.e. boarding pass last).
ATB FRONT SIDE UP
FR printer

9.3.4.4 In all circumstances, a carton of documents


should not be opened before equilibrium of temperature is
reached with the working area. Where space permits,
storage facilities should be set up in the working area for
a five to ten day supply.

9.4

Document Handling

9.4.1 For the purpose of document processing, it is


recommended to fan the documents lightly before passing
them through machines.

30TH EDITION, JUNE 2010

237

Passenger Services Conference Resolutions Manual


FL printer

RESOLUTION 722f
ELECTRONIC TICKET AIRLINE
PSC(31)722f

Expiry: Indefinite
Type: B

RESOLVED that,
Members may issue either for online or interline carriage,
the Electronic Ticket over itineraries, services or sectors
which are allowed to be issued electronically as described
herein. All of the following specifications, definitions and
procedures define the characteristics of the Electronic
Ticket.
10.2 When considering an ATB stock, front side up, the
stock control number (SCN) of the coupon shall be in
ascending order from right to left or from left to right.
Definitions
1. Stock numbered in ascending order from right to left
is referred to as SNL.
2. Stock numbered in ascending order from left to right
is referred to SNR.

10.3

Consumption of Stock

The table below shows the order of printing of stock for


the combinations of printers and stock as defined in
paragraphs 9.1 and 9.2:

SNL Stock
SNR Stock

FR Printer
FL Printer
Ascending SCN
Descending SCN
Descending SNC(2) Ascending SNC(2)

Note 1: The order of the Stock Control Number (SCN)


for a ticket set may be affected by the configuration of the
output stacker and by the software.
Note 2: Descending SCN Order is not permitted for
OPTAB2 issued in a neutral environment.

Section 1 Introduction/Scope
1.1 Electronic Ticketing is a method to document the
sale and track usage of passenger transportation (Electronic Ticket).
1.2 The Validating Carrier shall be the controlling and
authorising entity for Electronic Ticketing transactions. It
shall be the Validating Carriers responsibility, prior to the
issuance of an ET, to ensure a bilateral ET agreement
exists with each Marketing Carrier in the itinerary being
ticketed. In a code share situation, the bilateral ET
agreement shall also exist between the Validating Carrier
and the Operating Carrier.
1.2.1 For a Reservation Change message from a GDS,
the Validating Carrier shall verify that a bilateral agreement exists to support Reservation Change functionality
between the Validating Carrier and the Marketing Carrier
and between the Validating Carrier and the Operating
Carrier in a Code Share situation.
1.3 Ground Handling arrangements will vary according
to separate bilateral agreements. Refer to Resolution 722h for procedures.
1.4 ET data shall reside in the Validating Carrier's
database and shall contain the data elements defined in
the Glossary in Attachment A and shown in the Message
Construction Matrix in Attachment B.
1.5 PADIS message standards shall be used for the
transmission of the Electronic Ticketing data elements.
1.6 Carriers shall participate in the Interline Data
Exchange Centre (IDEC) for electronic interline billing and
settlement of electronic flight coupons.

Section 2 Acceptance
2.1 In accordance with their interline traffic agreements,
and subject to bilateral agreements between the
Validating Carrier and the Marketing/Operating Carrier(s),
Members shall accept and honour the Electronic Ticket
issued under this Resolution.

238

30TH EDITION, JUNE 2010

Resolution 722f
Section 3 Definitions
For the purposes of this Resolution, the following
definitions will apply:

3.6 ELECTRONIC TICKET (ET) means the Itinerary/


Receipt issued by or on behalf of Carrier, the Electronic
Coupons and, if applicable, a boarding document.

3.1 BILLING CARRIER Means the carrier authorised


to bill the Validating Carrier when different from the
Operating Carrier.

3.7 ELECTRONIC TICKETING DATA ELEMENTS


GLOSSARY means a document that defines each of the
data elements used in Electronic Ticketing PADIS
messages (Attachment A).

3.2 COUPON DATA Itinerary data per coupon,


defined as airline designator, flight number, date of flight,
origin/destination airport city codes, flight departure time,
reservation booking designator, and reservation status
code.

3.8 ELECTRONIC TICKETING PADIS IMPLEMENTATION GUIDE means a document that describes the
recommended standard for Electronic Ticketing PADIS
messages. Where possible, the Guide follows ATA/IATA
PADIS documentation standards.

CURRENT COUPON DATA Itinerary data per coupon, when different from originally sold.
FLOWN COUPON DATA Itinerary data per coupon,
as flown by the passenger.
SOLD COUPON DATA Itinerary data per coupon, as
it was originally sold.
CHECKED-IN/LIFTED COUPON DATA Itinerary
data per coupon, as checked-in or lifted.

3.9 FINAL STATUS The coupon has one of the


following coupon status indicators:
Exchange/Reissue;
Flown/Used;
Print Exchange;
Refund;
Void;
Printed;
Closed.

3.3 DATA ELEMENTS means the components of


PADIS messages. The following messages are defined in
this Resolution:
Change of Status Message;
Display Message;
Emergency Lock Message;
History Message;
Redirect Airport Control Message;
Request Airport Control Message;
Reservation Change Message;
System Update Message;
Unsolicited Airport Control Message.
3.4 ELECTRONIC COUPON an electronic coupon
held in Carrier's database.
3.4.1 EMD Value Coupon Coupon(s) of an EMD that
is assigned a specific value. May be valid for exchange
(EMD-S) or lifted in connection with an ET flight coupon
(EMD-A).
3.4.2 ET Flight Coupon Coupon(s) of an electronic
ticket for each part of the journey between places of origin
and destination entailing a change of carrier, flight or
class, or a stopover.
3.5 ELECTRONIC MISCELLANEOUS DOCUMENT
(EMD) An electronic record issued by a Member or its
authorised agent, in accordance with applicable tariffs, for
the collection of miscellaneous charges.
3.5.1 ELECTRONIC MISCELLANEOUS DOCUMENT
STAND-ALONE (EMD-S) EMD issued for residual
value or the collection of miscellaneous charges that are
not to be lifted with an ET flight coupon(s).
3.5.2 ELECTRONIC MISCELLANEOUS DOCUMENT
ASSOCIATED (EMD-A) EMD issued for the collection
of miscellaneous and excess baggage charges that are to
be lifted with an ET flight coupon(s).

30TH EDITION, JUNE 2010

3.10 INTERIM STATUS The coupon has one of the


following coupon status indicators:
Airport Control;
Checked In;
Irregular Operations;
Lifted/Boarded;
Refund Taxes/Fees/Charges Only;
Suspended;
Unavailable.
3.11 ITINERARY/RECEIPT means a document or
documents forming part of the Electronic Ticket which
contains the information and notices required in accordance with Resolutions 722f and 722g.
3.12 MARKETING CARRIER means the airline whose
Airline Designator is recorded as the transporting carrier
on the electronic flight coupon(s). (See Airline
Designator Marketing Carrier in the Glossary.)
3.13 MESSAGE CONSTRUCTION MATRIX means a
grid containing a master list of data elements that
comprise each Electronic Ticket PADIS message (Attachment B).
3.14 OPERATING CARRIER means the carrier used in
a codeshare situation, when different from the Marketing
Carrier, whose airline designator is filed in the DEI50 of
the Standard Schedules Information Manual (SSIM).
This information will be used in ET eligibility checks to
ensure the Validating Carrier has electronic ticket
agreements/capabilities in place with a Marketing and
Operating Carrier of a flight segment. Only applies when
the DEI50 field on the SSIM is populated. Where no
Operating Carrier is specified in the ET coupon, the
Marketing Carrier shall be assumed to be the Operating
Carrier. See sections 6.1.10 and 6.1.11 for more information.

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3.15 PADIS messages means Passenger and Airport
Data Interchange Standards as defined by IATA
Resolution 783 and consists of:
PADIS EDIFACT (Electronic Data Interchange for
Administration, Commerce and Transport ) messages
standards;
PADIS XML (eXtensible Markup Language) messages standards.
3.16 TICKET HANDLER means an airline used to
perform ticketing services on behalf of the Operating
Carrier, in locations where the Operating Carrier does not
have its own ticketing point and using a different system
to that of the Operating Carrier.
3.17 TICKET means either the document entitled Passenger Ticket and Baggage Check or the Electronic
Ticket, in each case issued by or on behalf of Carrier, and
including Conditions of Contract, notices and the
Coupons contained in it.

5.2

TRANSMISSION

Members shall be able to transmit and receive a minimum


of 32K of data per transaction.

5.3

COMMUNICATION

PADIS message standards shall be used for the interactive transmission of the Electronic Ticketing data. The
ATA/IATA PADIS Board shall maintain the PADIS message standards as defined in Resolution 783.

5.4

COUPON STATUS INDICATORS

5.4.1

5.4.2

5.4.3

5.1.1.1 The form code for an Electronic Ticket (ET) shall


be the same as the computer generated form code for the
Automated Ticket/Boarding Pass (ATB) or Transitional
Automated Ticket (TAT) as shown in Recommended
Practice 1720a, Attachment A.

5.4.4

5.1.1.2 Electronic Tickets issued in conjunction shall be


of the same form code and shall be completed in numeric
sequence.

5.4.5

3.18 TYPE A MESSAGE and XML Messages means


an interactive communications format that requires an
immediate response.
3.19 VALIDATING CARRIER The issuing airline
whose numeric airline code precedes the document
number.

Section 4 Data Retention


4.1 All ET data records with at least one Open for Use
flight coupon shall be accessible interactively for a
minimum of 13 months from the date of issue.
4.2 Carriers shall also provide interactive access to ET
data records with at least one Open for Use flight
coupon for 13 months from the date of first usage.
4.3 The ET record will be accessible interactively for a
minimum of 7 days after all coupons are set to final
status, i.e., Closed, Exchanged/Reissued, Flown/
Used, Printed, Refunded, or Voided.

Section 5 Technical Specifications


5.1
5.1.1

240

FORM CODES
Electronic Ticket

Airport Control Indicates the


Marketing or Operating Carrier has
secured the ET flight coupon(s) prior to
the scheduled departure. This control
feature enables the Carrier holding airport
control to update the coupon status
indicator at the carrier/local airport level
and
not
be
dependent
upon
sending/receiving a link authorisation to
process the passenger. The carrier
holding airport control shall forward
coupon status updates or return control to
the Validating Carrier within 72 hours
following
the
scheduled
departure
date/time for flight coupons with a current
or future travel date, or within 72 hours
following the date/time control is obtained
for flight coupons with a past travel date.
Checked-In Indicates the passenger
has made his/her presence known to the
Marketing or Operating Carrier personally
or via electronic means (i.e. a self service
device). It may indicate that the customer
has checked baggage and/or secured a
boarding pass. The carrier holding airport
control shall forward coupon status
updates or return control to the Validating
Carrier within 72 hours following the
scheduled departure date/time for flight
coupons with a current or future travel
date, or within 72 hours following the
date/time control is obtained for flight
coupons with a past travel date.
Exchanged/Reissued Indicates the
value of the ET flight coupon(s) has been
used in payment for a new transaction.
Flown/Used Indicates the journey
associated with the ET flight coupon has
been completed and is now eligible for
billing/revenue reporting. Status to be set
by the carrier holding control only.
Exchanged/FIM Indicates the ET flight
coupon(s) has been exchanged for a
Flight Interruption Manifest by a Ground
Handler.

30TH EDITION, JUNE 2010

Resolution 722f
5.4.6

5.4.7

5.4.8

5.4.9

5.4.10

5.4.11

5.4.12

5.4.13

5.4.14

5.4.15

5.4.16

5.4.17

Irregular Operations Indicates the


carrier holding control is extending control
beyond the normal 72 hour period
provided for under Airport Control,
Checked-In or Lifted/Boarded status. This
extension may not exceed 7 days from
original scheduled departure.
Lifted/Boarded

Indicates
the
passenger has boarded the aircraft. The
carrier holding control shall forward
coupon status updates or return control to
the Validating Carrier within 72 hours
following
the
scheduled
departure
date/time for flight coupons with a current
or future travel date, or within 72 hours
following the date/time control is obtained
for flight coupons with a past travel date.
Coupon Notification Indicates coupon
data for a coupon(s) not showing a final
status of E, F, P, J, R, or X and for which
control of the coupon is not provided.
Open For Use Indicates the ET flight
coupon(s) is eligible for all coupon status
updates except T (paper ticket).
Printed Indicates the ET flight
coupon(s) has been converted from an
electronic record to a paper document.
Once printed, the coupon(s) may not be
returned to its original electronic status,
and is subsequently processed as a
paper flight/value coupon(s).
Refunded Indicates the unused value
of the ET flight coupon(s) has been
returned/remitted to the passenger/
purchaser.
Suspended Indicates the Validating
Carrier has restricted the use of the ET
flight coupon(s).
Paper Ticket Indicates the sale
transaction was issued as a paper ticket
with a computer generated document
number. This indicator allows carriers to
store and/or track usage of paper and
electronic tickets in the same database.
Unavailable Indicates the Validating
Carrier has determined the coupon is no
longer available for use as ticketed.
Void Indicates cancellation of the
entire electronic sale record within the
Validating Carrier's reporting period. Void
is only applicable when all coupons have
a status of O (open for use) or T
(paper ticket). A Void request is only
valid for an original sale transaction.
Print Exchange Indicates a carrier has
printed an ET with a new ticket number
without affecting the original fare paid and
the associated rules.
Refund Taxes/Fees/Charges Only
Indicates the Validating Carrier has
determined the coupon is no longer
available for use as ticketed.

30TH EDITION, JUNE 2010

5.4.18

5.4.19

0-9

5.5

Closed Indicates the Validating Carrier


has determined that the coupon(s) is not
available for use.
Reserved for internal airline use only.

MESSAGES

5.5.1 The data elements used for each ET message are


shown in the Message Construction Matrix in
Attachment B. Each data element is defined in the
Electronic Ticketing and Miscellaneous Documents Data
Elements Glossary in Attachment A.
5.5.2 Each message consists of two parts. For each
request/outbound transmission, a response shall automatically be generated.
Request/Outbound transmissions are requests for
action/information.
Response transmissions indicate receipt of the
request transmission, authorise action, supply information requested, or deny request.
5.5.3

The following are ET Messages:

5.5.3.1 Display Request to Validating Carrier to


retrieve data elements necessary to display the complete
record of the ET. Response provides data elements
necessary to display complete record, display a similar
record list or denies the request.
5.5.3.2 History Display Request to Validating Carrier
to retrieve data elements necessary to display the chronological history of actions for the ET. Response provides
data elements necessary to display the chronological
history of actions for the ET, or denies the request.
5.5.3.3 Reservation Change A request to the Validating Carrier to check the existence of a bilateral agreement
between the Validating Carrier and any new Marketing
Carrier and any new Operating Carrier in a codeshare
situation, to check that the coupons are not in final status
where an existing ET may be associated to a new or
modified itinerary. The request may result in the Validating Carrier performing additional checks at its discretion.
The response acknowledges or denies the request. The
Reservation Change message may be initiated by any
carrier.
5.5.3.4 Change of Status Request to a carrier to
update the Coupon Status Indicator of ET flight coupon(s). Response provides the appropriate data elements
and acknowledges change(s) to the Coupon Status Indicator for the ET flight coupon(s), or denies the request.
5.5.3.5 Unsolicited Airport Control A message generated by the Validating Carrier to the Marketing Carrier
providing airport control of an ET flight coupon(s). This
message may also be sent by the Operating Carrier, by
including the Billing Carrier Indicator, to advise the Billing
Carrier of the Flown Ticket/Coupon(s) information when a
special settlement agreement exist. This shall provide the
Billing Carrier the information needed to settle the Ticket/
Coupon(s) with the Validating Carrier. Response provides
Response Comments regarding the ET flight coupon(s).

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5.5.3.6 Redirect Airport Control A message generated by a carrier who has airport control requesting the
Validating Carrier to Redirect Airport Control to another
carrier. Response indicates the Redirected action was
completed or the request was denied.
5.5.3.7 Request Airport Control A message
generated by the Marketing or Operating Carrier to the
Validating Carrier for control of a coupon(s). Response
provides the appropriate data elements and acknowledges a change to the Coupon Status Indicator for the ET
flight coupon(s) or denies the request.

electronically. This notification shall be sent at the time of


ET issuance or exchange/reissue and shall take the form
of an SSR TKNE message which includes the ET
document number as defined in AIRIMP.
6.1.7.1 The Marketing Carrier upon receipt of the SSR
TKNE shall forward a SSR TKNE on to the Operating
carrier in a code share situation except where the code
share agreement does not require the exchange of
reservation data (i.e., block space code share).

5.5.3.8 Emergency Lock A message generated to the


Validating Carrier to set or clear the emergency lock
indicator.

6.1.8 The Marketing Carrier(s) of the new segment(s)


booked as a result of a reservation change shall be
notified of an existing ET. The carrier initiating a reservation change shall send a SSR TKNR message as defined
in AIRIMP.

5.5.3.9 System Update A request from a carrier to


associate or disassociate an EMD to or from an ET.
Response either acknowledges or denies the request.

6.1.9 Any carrier can request to display or gain control


from the Validating Carrier when required, and in accordance with bilateral agreements.
6.1.10 The Marketing Carrier shall include ET flight
eligibility information via the IATA Standard Schedules
Information Manual (SSIM). The Marketing Carrier shall
also include the Operating Carrier, when applicable, in the
DEI50 data element of the SSIM.

Section 6 Procedures
6.1

GENERAL

6.1.1 ISO currency codes shall be used as published in


the IATA Airline Coding Directory. Data elements for
amount fields shall apply decimal placement as defined
for each currency code in the IATA Tariff Composite 024d
Attachment A. Exception: Applicable during an EMU
transition period; when it is advised that an EU Member
State will be converting from a legacy currency to the
euro ETs may show either the ISO currency code of
the legacy national currency or the ISO currency code of
the euro for the duration of the transition period. At the
end of the transition period ETs may only be issued in
euros.
6.1.2 Tax and Special Fees/Charges codes shall be
used as published in the IATA Airline Coding Directory,
section titled ISO Codes and IATA Currency Codes and
Ticket Codes for Taxes, Fees and Charges. The tax/
fee/charge code XT shall not be used for transmission
of tax/fee/charge data in electronic tickets.
6.1.2.1 Systems shall provide for 99 occurrences of new
tax/fee/charge amount data elements and 99 occurrences of paid tax/fee/charge amount data elements in
accordance with standard PADIS messages.
6.1.3 City/airport codes shall be used as published in
the IATA Airline Coding Directory.
6.1.4 Airline designators shall be used as published in
the IATA Airline Coding Directory.
6.1.5 Alterations to data elements are not permitted
except as specified by Reservation Change procedures
as authorised by the Validating Carrier.
6.1.6 Flight
sequence.

Coupons

shall

be

honoured

only

in

6.1.7 All Marketing carriers participating in the itinerary


including the Validating Carrier shall be notified by the
Validating Carrier that a ticket has been issued

242

6.1.11 The Validating Carrier may determine ET flight


eligibility for ET Marketing or Operating Carrier(s) using
the data in the IATA Standard Schedules Information
Manual (SSIM). Operating Carrier data shall be filed in
the DEI50 field.

6.2

ISSUANCE

This action allows issuance of ET flight coupons. When


the itinerary to be ticketed is e-ticket eligible and it is
technically and/or procedurally feasible an ET shall be
issued.

6.2.1

Electronic Ticket

6.2.1.1 An ET shall be comprised of the following:


electronic flight coupon(s);
electronic or paper audit/agent Coupon(s) (optional);
Itinerary/Receipt in accordance with 6.2.1.7;
paper charge form (optional);
6.2.1.2 An ET shall be limited to one passenger only.
6.2.1.3 A separate ET flight coupon number shall be
stored in the Validating Carrier database for each change
of carrier and for each portion of the journey where a
change of flight or a change in class of service is
involved. For all segments, a carrier code other than YY
must be specified for each flight coupon, even if a specific
flight is not booked.
6.2.1.4 ET flight coupon(s) shall have consecutive coupon numbers within the range 1 through 4, as applicable,
and be issued in sequence. A maximum of 4 flight
coupons per ticket number shall be issued. A maximum of
4 consecutive tickets shall be issued.
6.2.1.4.1 All flight coupons and surface segments,
including those representing a change of airport in the
30TH EDITION, JUNE 2010

Resolution 722f
same city shall be counted when calculating the total
number of flight coupons.
Example of an itinerary that requires 6 coupons:
Itinerary
ORD-DTW
DTW-LGW
SURFACE/ARNK
LHR-FRA
FRA-BOS
BOS-ORD

Ticket
1
1
1
1
2
2

Coupon Number
1
2
3 (N/A:Not used)
4
1
2

6.2.1.5
The data elements to be included in the ET
record are shown in the Message Construction Matrix in
Attachment B.
6.2.1.6 When an audit coupon or charge form is generated, it shall contain at a minimum the data specified for
the applicable coupon in Resolutions 722 and 722c.
6.2.1.7 The Validating Carrier11 shall deliver an Itinerary/
Receipt. This document shall include, but not be limited
to, the following:
Passenger Name
Airline Designator or name of Marketing Carrier
Name of the Operating Carrier when it is different
from the Marketing Carrier
Flight Number(s)22
Date of Flight(s)2
Flight Departure Time(s)2
For each flight Origin and Destination Airport/City
Code(s)
Fare (Base Amount)
Equivalent Fare Amount (when applicable)
Ticket/Document Amount (BT, IT when applicable)
Form of Payment33
Tax/Fee/Charge Amount(s) (when present)
Reservations Status Code(s)
Date of Issue
Issuing Agency/Airline-Name and Place of Issue
Ticket/Document Number(s)
Endorsements/Restrictions (including period of validity) (when present)
Free Baggage Allowance (Conditional)
Passenger Check-In Identification Type (FOID)
Optional44
A notice with the following wording:
Carriage and other services provided by the carrier
are subject to conditions of carriage, which are
hereby incorporated by reference. These conditions
may be obtained from the issuing carrier.

Passengers on a journey involving an ultimate destination


or a stop in a country other than the country of departure
are advised that international treaties known as the
Montreal Convention, or its predecessor, the Warsaw
Convention, including its amendments (the Warsaw
Convention System), may apply to the entire journey,
including any portion thereof within a country. For such
passengers, the applicable treaty, including special
contracts of carriage embodied in any applicable tariffs,
governs and may limit the liability of the carrier. Check
with your carrier for more information.
Further information may be obtained from the carrier.
With this ticket you will receive a set of notices which
forms part of the ticket and contains the Conditions of
Contract and Other Important Notices. Please make
sure that you have received these notices, and if not,
contact the issuing airline or travel agent to obtain copies
prior to the commencement of your trip.
This Itinerary/Receipt constitutes the passenger ticket
for the purposes of Article 3 of the Warsaw Convention
and the Montreal Convention, except where the carrier
delivers to the passenger another document complying
with the requirements of Article 3. (optional)
Optionally a 2D bar code compliant with Resolution 792
Bar Coded Boarding Pass may be printed, in order to
make the itinerary receipt machine readable at a selfservice kiosk for example. The items of the bar code
should be populated as much as possible with the data
available in the system at the time of issuance. The item
16 should be used and contain the value I standing for
Itinerary Receipt so that the check-in application can
recognise that the bar code is printed on an Itinerary
Receipt and not on a Boarding Pass.
6.2.1.8 The Validating Carrier1 shall deliver the Conditions of Contract and Other Important Notices contained
in Resolution 724.
6.2.1.9 Where the Validating Carrier1 has elected to
impose additional fees and charges, the Validating Carrier1 shall deliver a receipt of such charges. When carrier
imposed fees and charges are included on the itinerary
receipt, they shall be shown separately from any taxes,
fees and charges applicable to the ticket.
6.2.1.10 The Validating Carrier1 shall retain the necessary data elements to generate, if required for the
transaction according to the applicable legislation in the
country of sale or by the choice of the Validating Carrier
an Audit Coupon and a Credit Card Charge Form.
6.2.1.11 Validating Carrier fees shall not be reflected in
the tax/fee/charge or the ticket total data elements that
are transmitted in interline messages.

6.3
1
2
3

For the definition of Validating Carrier see Section 3 Definitions.


Not applicable to open segments.
When the Form of Payment is Credit Card, omit the complete credit card
number or replace each of the characters in the credit card number with
the exception of the last four with the letter X.
When the FOID is Credit Card include the appropriate two-letter vendor
code of the credit card.

30TH EDITION, JUNE 2010

DISPLAY

This action allows retrieval of all data elements related to


the ET flight coupon(s) as defined in the Glossary
Attachment A.

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Passenger Services Conference Resolutions Manual


6.3.1 The data elements to be included in the Display
message are shown in the Message Construction Matrix
in Attachment B.
6.3.2 The primary search criterion to display an ET is
the Ticket/Document Number.
6.3.3 Alternate search criteria to display an ET are:
Date of Flight, Origin Airport/City Code, Destination
Airport/City Code, Passenger Name
Note: This data shall be current or all sold as
data.
OR
Airline Designator (Marketing Carrier) Flight Number,
Date of Flight, Origin Airport/City Code, Destination
Airport/City Code, Passenger Name
Note: This data shall be current or all sold as
data.
OR
Frequent Flyer Reference, Date of Flight
OR
Credit Card Number, Date of Flight, Passenger
Name
OR
Airline Confirmation Number
OR
Passenger Telephone Number, Passenger Name &
Date of Flight
OR
Passenger Check-in Identification Type (FOID)
Optional.
6.3.4 Unless specified otherwise, every element in each
search criteria is mandatory.
6.3.5 When the passenger's name is used for display,
the passenger's surname (family name) display request
message shall contain a minimum of the first two characters and optionally the given (first) name and title of the
passenger.
6.3.6 If the result of a display request is multiple
matching items, the carrier shall respond with a similar list
display response.
6.3.7 When a carrier receives a display request and
finds a match for an ET for which neither the receiving
carrier nor the requesting carrier is the Validating Carrier,
the response may include the Airline Designator(s) of the
Validating Carrier(s) as a response comment.
6.3.8 When the form of payment is credit card, the Form
of Payment Credit Card Account Number shall not be
included in the Display Response message.
6.3.9 When a carrier receives a Display Request
and the result is a single matching ET, the carrier shall
ensure the actual coupon status is included in the
response. For this purpose:
6.3.9.1 Whenever a coupon is in control of an interline
partner, the carrier shall send a Display Request to the
airline holding control.

244

6.3.9.2 Whenever a coupon is in control of a Ground


Handler, the carrier shall send a Display Request to the
Ground Handler holding control, as described in resolution 722h.
6.3.9.3 In case the display is rejected or times out,
coupon status A shall be included in the response.

6.4

CONTROL

6.4.1 Control establishes possession of the ET flight


coupons.
6.4.1.1 Any carrier not participating in the itinerary may
request control from the Validating Carrier when control is
required and in accordance with ET bilateral agreements.
6.4.1.2 Only the Validating Carrier can relinquish control
of an ET flight coupon to another carrier. A carrier may
return control only to the Validating Carrier.
6.4.1.3 On receipt of control of a flight coupon from the
Validating Carrier, any validations performed on the Form
of Payment shall be limited to the Form of Payment Type.
6.4.1.4 The Validating Carrier shall maintain control of
the entire ET. A carrier can request control of an ET flight
coupon(s) at any time, and if necessary, transfer control
back to the Validating Carrier.
6.4.1.5 The Validating Carrier may request control back
from the Marketing or Operating Carrier using a Change
of Status message. The Transaction Action is C for a
Change of Status message using a coupon status
of N.
When the Validating Carrier requests control back and the
carrier holding control finds the ET in their database but is
unable to return control due to interim or final status, the
carrier shall include the actual coupon status of the ET
coupon(s) in the error response.
6.4.1.6
When the Validating Carrier requests control
from the Marketing Carrier or Operating Carrier and the
Marketing or Operating Carrier database shows that they
either no longer have control or never had control of the
specified coupon, the Marketing or Operating Carrier shall
respond with a positive response message. When the
Marketing or Operating carrier no longer has the ET in
their database, they shall return the error response Ticket
number not found and the Validating Carrier shall
assume control.
6.4.2 The Marketing or Operating Carrier may return
control with a Change of Status response message or
deny the request.
6.4.3 The carrier holding control shall notify the Validating Carrier via a Change of Status message of the
Coupon Status Indicator Open For Use when returning
control of the ET flight coupon(s). This indicator can only
be used if the current status of the ET is Airport Control,
Checked-In, Irregular Operations, or Lifted/Boarded.
The Transaction Action is C for a Change of Status
message using a coupon status of O.

30TH EDITION, JUNE 2010

Resolution 722f
6.4.4 The Validating Carrier shall transfer control of an
ET flight coupon to only one carrier at any given time.
Transfer of control of a flight coupon by the Validating
Carrier shall constitute endorsement of that coupon under
the provisions of Resolution 736.
6.4.5 Control is transferred
messages:
Change of Status;
Redirect Airport Control;
Request Airport Control;
Unsolicited Airport Control.

6.4.6

using

the

following

Change of Status

When a carrier is being notified of a change of coupon


status, only coupon(s) being changed shall be included in
the Change of Status message.
When the carrier holding control of ET flight coupon(s)
notifies the Validating Carrier of Coupon Status Indicator
updates via a Change of Status message, the same
Coupon Status Indicator shall be sent via a separate
Change of Status message for the corresponding
EMD-A value coupon(s).
The intent of the association between the ET flight
coupon(s) and the EMD-A value coupon(s) is to ensure
the usage of the coupons is synchronised.
If an EMD-A coupon is not to be used, it shall be
disassociated from the corresponding ET coupon using a
System Update message for disassociation prior to sending a change of status message to FLOWN/USED for
the corresponding ET coupon.
6.4.6.1 The Carrier holding control shall send coupon
status updates to the Validating Carrier via a Change of
Status message within 72 hours of schedule flight
departure/time for flight coupons with current or future
travel date, or 72 hours following the date/time control is
obtained for flight coupons with a past date travel date for
the following Coupon Status Indicators:
Exchange/Reissue;
Flown/Used;
Print Exchange;
Printed;
Refund.
6.4.6.1.1 The above Coupon Status Indicators are final
and close out the ET flight coupon(s). The Transaction
Action is C for a Change of Status message using a
Coupon Status of E, F, R, P or X for a Coupon
Status update. When sending Coupon Status of F, flown
coupon data shall be sent.
6.4.6.1.1.1 Upon receipt of a change of status message
to set final status for an ET that has an EMD-A
associated to it, the Validating Carrier shall not automatically update the coupon status of the EMD-A. Final status
for the EMD-A will be set upon receipt of a separate
change of status message.

30TH EDITION, JUNE 2010

6.4.6.1.1.2 If there is not a response to the Change of


Status message, at a minimum 5 additional Change of
Status messages shall be sent.
6.4.6.1.2 The Validating Carrier shall include a Settlement Authorisation Code in the Change of Status
response message when the Coupon Status Indicator is
changed to E, F, R or X, or deny the request. The
Validating Carrier may include a Settlement Authorisation
Code in the Change of Status response message when
the Coupon Status Indicator is changed to P.
6.4.6.1.3 When the Carrier holding control is notifying
the Validating Carrier of final Coupon Status of Exchange/
Reissue as a result of an E-ticket being exchanged to
another E-ticket or EMD, the new reissue ticket number
or EMD number issued by that carrier shall be included in
the Change of Status request message.
When the exchange transaction results in a residual value
and the carrier initiating the exchange elects to issue an
EMD for this residual value, an EMD-S shall be issued.
When an EMD-S is issued for residual value, the carrier
shall generate a single change of status message to the
validating carrier including the new e-ticket number and
the EMD-S number(s) issued for the residual value.
6.4.6.2 When a Marketing or Operating Carrier is
notifying the Validating Carrier of final Coupon Status and
the Validating Carrier already shows final Coupon Status
for the requesting carrier, the Validating Carrier shall
return a positive acknowledgement including the same or
a new Settlement Authorisation Code. When the Ground
Handler is notifying the Operating Carrier of interim or
final Coupon Status and the Operating Carrier already
shows the same interim or final Coupon Status with the
same flight details from the same requesting Ground
Handler, the Operating Carrier shall return a positive
acknowledgement.
6.4.6.3 The Carrier holding control shall return control to
the Validating Carrier for any unused flight coupons via a
Change of Status message within 72 hours of schedule
flight departure/time for flight coupons with current or
future travel date, or 72 hours following the date/time
control is obtained for flight coupons with a past date
travel date. The Transaction Action is C for a Change
of Status message using a coupon status of O.
6.4.6.4 The Carrier holding control shall notify the Validating Carrier via a Change of Status message of the
Coupon Status Indicator Irregular Operations when the
period of control exceeds 72 hours following the scheduled departure date/time for flight coupons with a current
or future travel date, or 72 hours following the date/time
control is obtained for flight coupons with a past travel
date.
6.4.6.4.1 This is an interim Coupon Status Indicator
which requires return of control or a final Coupon Status
Indicator to the Validating Carrier within 7 days of the
scheduled departure date/time for flight coupons with a
current or future travel date, or within 7 days of the
date/time control is obtained for flight coupons with a past
date travel date. The Transaction Action is C for a
Change of Status message using a Coupon Status of I
for a Coupon Status update.

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Passenger Services Conference Resolutions Manual


6.4.6.5 The Marketing or Operating Carrier may notify
the Validating Carrier via a Change of Status message
of the following:
Checked-in;
Lifted/Boarded.
6.4.6.5.1 These are interim Coupon Status Indicators
which require a subsequent Change of Status message
to return control or advise final coupon status to the
Validating Carrier. When sending coupon status of C,
checked-In coupon data shall be sent. When sending
coupon status of L, lifted coupon data shall be sent. The
Transaction Action is C for a Change of Status
message using a coupon status of C or L for interim
coupon status update.
6.4.6.5.2 Checked-in:
Checked-in may be used at the option of the Marketing or
Operating Carrier to advise the Validating Carrier the
passenger has checked-in.
6.4.6.5.3 Lifted/Boarded:
Lifted/Boarded may be used at the option of the Marketing or Operating Carrier to secure the ET flight
coupon(s) and advise the passenger has boarded.
6.4.6.6 The Marketing/Operating Carrier shall not reject
the Change of Status message from a Validating Carrier
who does or does not require a passenger check-in
identification (FOID).
6.4.6.7 A table of allowable coupon status changes is
included in the Coupon Status Matrix in Attachment C.

6.4.7

Request Airport Control

The Marketing or Operating Carrier shall request Airport


Control from the Validating Carrier via a Request Airport
Control message using Transaction Action B.
When a carrier obtains control of an ET flight coupon(s)
indicating a corresponding EMD-A value coupon(s), that
carrier shall also request Airport Control of the corresponding EMD-A value coupon(s) from the Validating
Carrier of the EMD-A via a Request Airport Control
message using Transaction Action B.
6.4.7.1 The Validating Carrier shall include in the
Response message all sold coupon data, and current
coupon data when different from sold, associated to the
ticket, including conjunction tickets. Coupon data for
which Airport control is not provided shall be included.
The coupon status O shall be sent for coupon(s) where
Airport Control is provided. Actual coupon status shall be
sent when the coupon status is E, F, P, R, X or
Z. Otherwise coupon status N shall be sent for
Coupon Notification.
6.4.7.2 The Marketing or Operating Carrier shall obtain
Airport Control before sending a Change of Status
message to advise an interim or final coupon status.
6.4.7.3 When the Marketing or Operating Carrier
request control and the Validating Carrier shows the
same Marketing or Operating Carrier already has control,

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the Validating Carrier shall respond with a positive


Request Airport Control response message.
6.4.7.4 A table of allowable coupon status changes is
included in the Coupon Status Matrix in Attachment C.

6.4.8

Unsolicited Airport Control

6.4.8.1 Electronic Ticket:


At the option of the Marketing Carrier or Operating
Carrier, one of the following options applies:
Option 1: For those carriers who have elected this
option, the Validating Carrier shall send control of the
applicable coupon(s) for those specific flights departing
within 72 hours via the Unsolicited Airport Control
message. The Transaction Action is T for a Unsolicited
Airport Control message using a coupon status of O.
This message shall include all sold coupon data, and
current coupon data, when different from sold, associated
to the ticket, including conjunction tickets. Coupon data
for which Airport Control is not provided, shall be
included. The coupon status O shall be sent for coupons(s) where Airport Control is provided. Actual coupon
status shall be sent when the coupon status is E, F,
P, R, X or Z. Otherwise coupon status N shall be
sent for Coupon Notification.
Option 2: For those carriers who have elected this
option, the Validating Carrier shall send control of the
applicable coupon(s), immediately upon ET issuance. The
transaction action is T for an Unsolicited Airport Control message using a coupon status of O. This message shall include all sold coupon data, and current
coupon data, when different from sold, associated to the
ticket, including conjunction tickets. Coupon data for
which airport control is not provided, shall be included.
The coupon status O shall be sent for coupon(s) where
airport control is provided. Actual coupon status shall be
sent when the coupons status is E, F, P, R, X or
Z. Otherwise coupon status N shall be sent for
Coupon Notification.
Option 3: For those carriers who have elected this
option, the Validating Carrier shall retain control until the
Marketing or Operating Carrier requests airport control via
the Request Airport Control message. See procedures
for Request Airport Control.
6.4.8.1.1 The Marketing Carrier has the option to reject
Unsolicited Airport Control. If rejected, the Marketing
Carrier shall respond with an error message and the
Validating Carrier shall return the coupon status indicator
to O (Open for Use). It shall then be the responsibility of
the Marketing Carrier to request Airport Control.
6.4.8.1.2 The Marketing Carrier has the option to
respond to the Unsolicited Airport Control message with
a reject indicator and the Redirected Airline Designator
information. If the Redirected Airline Designator is in the
response to the Validating Carrier, the Validating Carrier
shall then redirect control of the flight coupon(s) to the
new designated carrier using the Unsolicited Airport
Control message. The new carrier accepts or rejects the
request.

30TH EDITION, JUNE 2010

Resolution 722f
6.4.8.1.3 The Marketing/Operating Carrier shall not
reject the Unsolicited Airport Control message from a
Validating Carrier who does or does not require a
passenger check-in identification (FOID).
6.4.8.1.4 A table of allowable coupon status changes is
included in the Coupon Status Matrix in Attachment C.
6.4.8.1.5 An Unsolicited Airport Control message shall
not be generated for an open coupon.
6.4.8.2 Upon acceptanceof a Redirect Airport Control
message the Validating Carrier shall send control of the
flight coupon(s) to the new designated carrier using the
Unsolicited Airport Control message. If the Redirect
Airport Control request includes an Involuntary Indicator,
the Involuntary Indicator shall be stored in the Validating
Carrier database and be included in the Unsolicited
Airport Control message.
6.4.8.3 Only the Validating Carrier can relinquish control
of an ET flight coupon to another carrier. A carrier may
return control only to the Validating Carrier.
6.4.8.4 When the Carrier returns control to the Validating Carrier, a Change of Status message shall be used.
6.4.8.5 When the Marketing Carrier has Airport
Control, it shall send coupon status updates to the
Validating Carrier within 72 hours following the scheduled
flight departure date/time for flight coupons with a current
or future travel date, or within 72 hours following the
date/time control is obtained for flight coupons with a past
travel date.
6.4.8.6 The transaction action is C for Change of
Status with a coupon status of F for Flown/Used, O
for Open for Use, R for Refund, X for Print
Exchange or E for Exchange/Reissue as shown in the
Message Construction Matrix in Attachment B.
6.4.8.7 The Marketing Carrier may extend the length of
time it will maintain control of an ET flight coupon by
sending a Change of Status message withan I Coupon
Status Indicator to the Validating Carrier. The extended
length of time shall not exceed 7 days following the
scheduled flight departure date/time for flight coupons
with a current or future travel date, or 7 days following the
date/time control is obtained for flight coupons with a past
date travel date.

6.4.9

Redirect Airport Control

6.4.9.1 A Marketing or Operating Carrier who has Airport Control of an ET flight coupon(s) may request that
Airport Control of the coupon be redirected to another
carrier due to a code-share relationship with the designated carrier or when a passenger is being rerouted to
another carrier due to a voluntary or involuntary situation.
This action shall be accomplished via the Redirect
Airport Control message. The carrier holding control may
determine whether the new flight segment is eligible for
electronic ticketing prior to generating the Redirect
Airport Control message.
6.4.9.2 When the Validating Carrier accepts the Redirect Airport Control request, it shall immediately redirect

30TH EDITION, JUNE 2010

control of the flight coupon(s) to the designated carrier


using the Unsolicited Airport Control message. If the
Redirect Airport Control request includes the
Involuntary Indicator I, the Involuntary Indicator shall
be stored in the Validating Carrier's database and be
included in the Unsolicited Airport Control message.
See procedures for Unsolicited Airport Control. The
Transaction Action is N for Redirect Airport Control
message. The data elements to be included in the
Redirect Airport Control message when redirecting control to another carrier are shown in the Message Construction matrix in Attachment B. During an irregular
operation the Redirect Airport Control message shall
include the Involuntary Indicator.
6.4.9.3 When the Validating Carrier denies a request,
Airport Control shall remain with the carrier originating the
Redirect Airport Control message and the Involuntary
Indicator I is not stored in the Validating Carrier's
database. When the Validating Carrier receives the Redirect Airport Control message it shall verify:
a bilateral ET agreement exists between the Validating Carrier and the new Operating Carriers(s).
the new flight segment is eligible for electronic
ticketing when the new flight data is included in the
Redirect Airport Control message.
6.4.9.3.1 The Validating Carrier may also determine if
any further restrictions apply.
6.4.9.4 The Validating Carrier shall then immediately
redirect control of the flight coupon(s) to the designated
Carrier using the Unsolicited Airport Control message
(see procedures for Unsolicited Airport Control) or deny
the request.
6.4.9.4.1 When a Validating Carrier denies the request,
Airport Control shall remain with the carrier originating the
Redirect Airport Control message and the Involuntary
Indicator, when present, is not stored in the Validating
Carrier's database.
6.4.9.5 A table of allowable coupon status changes is
included in the Coupon Status Matrix in Attachment C.

6.4.10

Code Share

When an ET contains a code share flight, two processes


will govern:
6.4.10.1 Airport Control has already been given to the
Marketing Carrier via an Unsolicited Airport Control
message. When Airport Control has been given to the
Marketing Carrier (within 72 hours) the Marketing Carrier
may, upon receiving the Unsolicited Airport Control from
the Validating carrier, request the Validating Carrier to
redirect airport control to the Operating Carrier (code
share partner) using the Redirect Airport Control message. See procedures for Redirect Airport Control.
6.4.10.2 Airport Control has not been given to the
Marketing Carrier. When Airport Control has not yet been
given to the Marketing Carrier the Operating Carrier (code
share partner) may request Airport Control from the
Validating Carrier via the Request Airport Control message. See procedures for Request Airport Control.

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The provisions of the following paragraphs 6.4.10.3
through to 6.4.10.5 apply as bilaterally agreed for
code share settlement.
6.4.10.3 For special settlement arrangements where the
Billing Carrier will settle the Flown coupon(s) with
the Validating Carrier, the Operating Carrier shall include
the Billing Airline Accounting Code in the Change Of
Status message to the Validating Carrier.
6.4.10.4 If the Billing Airline Accounting Code is
included in the Change of Status Message sent by the
Operating Carrier, the Validating Carrier shall generate a
SAC in the response message using the Billing Airline
Accounting Code in the SAC.
6.4.10.5 When the Operating Carrier receives the
response message for the Change of Status Message
including the Settlement Authorisation code for the Billing
Carrier, they will send an Unsolicited Airport Control
message to the Billing Carrier including the Settlement
Authorisation code received from the Validating Carrier.
The Coupon Statuses shall be as received by the
Operating Carrier and the Ticket/Coupon(s) to be settled
shall have F status and the Settlement Authorisation
code included.

6.5

HONOURING

6.5.1 Members shall accept and honour an ET in


accordance with interline passenger and/or baggage
agreements.
6.5.2 Authorisation to use an ET flight coupon(s) shall
be obtained from the Validating Carrier.
6.5.3 Flight
sequence.

6.6

Coupons

shall

be

honoured

only

in

PASSENGER IDENTIFICATION

6.6.1 Positive identification of the passenger is required.


Identification by passport or national identity card is
acceptable. Other forms of identity such as but not limited
to:
driver's license with photograph;
employment identity with photograph;
the credit card used to purchase the ticket;
other valid credit card;
Integrated Circuit Card as defined in Resolution 791
may, at the option of the Marketing Carrier, be
acceptable or, on a bilateral basis, be required.

6.7

PASSENGER PROCESSING

6.7.1 When printing a Boarding Pass against an Electronic Ticket, the following data shall be imprinted, in
addition to the normal entries:
the code ETKT;
the words Passenger Ticket & Baggage Check
(optional);
the ET document number (optional).

248

6.7.2 In addition to the notices provided on the itinerary


receipt, the following wording may be preprinted in a
minimum 8 point type on the back of the boarding pass
stub which is retained by the passenger:

Notice
Carriage hereunder is subject to rules and limitations
relating to liability established by the Warsaw
Convention or the Montreal Convention unless such
carriage is not (international carriage) as defined by that
Convention.
If the passengers journey involves an ultimate
destination or stop in a country other than the country of
departure the Warsaw Convention or the Montreal
Convention may be applicable and these Conventions
govern and may limit the liability of carrier for death or
bodily injury in respect of loss of or damage to baggage.
See also notice headed (Advice to International
Passengers on Limitations of Liability and Notice of
Baggage Liability Limitation).

6.8

PRINT

Print may be used as bi-laterally agreed when it is


necessary to print an ET flight coupon. Only the carrier in
control of the ET flight coupon(s) is permitted to Print
the ET flight coupon(s).
6.8.1 To Print the ET flight coupon(s), the ATB2,
OPTAT or TAT with computer generated document
numbers shall be used.
6.8.1.1 A Print Exchange is required when printing an
ET flight coupon(s) on TAT stock with pre-printed
document numbers (See Section 6.9)
6.8.1.2 Neutral and carrier ET flight coupons originally
issued with ATB form numbers shall be printed on carrier
ATB stock or TAT stock with computer generated
document numbers.
6.8.1.3 Carrier ET flight coupons originally issued with
TAT form numbers shall be printed on carrier TAT stock
with computer generated document numbers or ATB
stock.
6.8.1.4 Print format for the ET flight coupon(s) shall be
as defined in Resolutions 722 and 722c.
6.8.1.5 All printed entries for the coupon(s) shall be as
shown in the ET transaction, e.g. the Date Of Issue,
Ticket Number.
6.8.1.6 When it is necessary to print an ET value
coupon and there are not enough Tax/fee/charge boxes
on the ticket to accommodate all tax, fee and charge
entries, combine as many amounts as necessary into one
amount preceded or followed by the code XT.
6.8.1.7 The ETKT indicator shall be printed on the
paper ticket as defined in Resolutions 722 and 722c and
Resolutions 722a and 722d for OPTATs and OPATB2s
respectively when they are optionally issued by Members.

30TH EDITION, JUNE 2010

Resolution 722f
6.8.1.8 When printing ET flight coupon(s) to an Automated Ticket/Boarding Pass, the corresponding ET ticket
number, including coupon number, airline code, form
code, serial number and check digit, shall be imprinted on
the paper document.
6.8.1.9 When printing ET flight coupon(s) to a Transitional Automated Ticket (TAT) with a computer generated
document number, the corresponding ET number, including airline code, form code, serial number and check
digit, but excluding the coupon number, shall be imprinted
on the paper ticket. The coupon data shall be imprinted
on the corresponding TAT coupon, and all remaining TAT
coupons must be voided, e.g. if printing only coupon 3 of
the ET, the TAT shall show coupons 1, 2 and 4 as void.

6.9.6 The ETKT indicator shall be printed on the paper


document as defined in Resolutions 722 and 722c and
Resolutions 722a for OPTATs respectively when they are
optionally issued by Members.
6.9.7 A carrier shall obtain Airport Control before Print
Exchanging an ET flight coupon(s).
6.9.8 Carriers may only Print Exchange ET flight
coupon(s) which have a coupon status indicator of Open
For Use.
6.9.9 The carrier printing the ET flight coupon(s) shall
notify the Validating Carrier via the Change of Status
message when a coupon(s) has been printed.

6.8.1.10 A carrier shall obtain Airport Control before


printing an ET flight coupon(s).

The Transaction Action is C for Change of Status with a


Coupon Status Indicator of X for Print Exchange.

6.8.1.11 Carriers may only print ET flight coupon(s)


which have a coupon status indicator of Open for Use.

6.9.10 The Validating Carrier's database shall be


updated with the Coupon Status Indicator of X for Print
Exchange for the coupon(s) printed.

6.8.1.12 The carrier printing the ET flight coupon(s) shall


notify the Validating Carrier via the Change of Status
message when a coupon(s) has been printed.

The Validating Carrier shall transmit a settlement


authorisation code to the requesting carrier.

The Transaction Action is C for Change of Status with a


Coupon Status Indicator of P for Print.

6.10

6.8.1.13 The Validating Carrier database shall be


updated with the status code P for PRINT for the
coupon(s) printed.
The Validating Carrier may transmit a Settlement
Authorisation Code to the requesting carrier.
6.8.1.14 When an ET flight coupon(s) is printed, the
current procedures for a paper ticket shall apply for the
coupon(s) printed.
Exception: The Passenger Coupon of a TAT/OPTAT
need not be handed to the passenger and the Passenger
Receipt of an ATB2 does not need to be printed.

6.9

PRINT EXCHANGE

6.9.1 Print Exchange may be used when it is


necessary to print an ET flight coupon(s).
6.9.2 A Print Exchange shall be used when printing an
ET flight coupon(s) on TAT stock with pre-printed ticket
numbers.
6.9.3 Print format for the ET flight coupon(s) shall be as
defined in Resolutions 722 and 722c respectively.
6.9.4 When it is necessary to print exchange an ET
value coupon and there are not enough Tax/fee/charge
boxes on the ticket to accommodate all tax, fee and
charge entries, combine as many amounts as necessary
into one amount preceded or followed by the code XT.
6.9.5 The ETKT indicator shall be printed on the paper
document as defined in Resolutions 722 and 722c and
Resolutions 722a and 722d for OPTATs and OPATB2s
respectively when they are optionally issued by Members.

30TH EDITION, JUNE 2010

EXCHANGE/REISSUE

This action allows an exchange/reissue of ET flight


coupons. When any segment in the itinerary being
ticketed is not ET eligible, a paper ticket shall be issued.
When the itinerary to be ticketed is e-ticket eligible and it
is technically and/or procedurally feasible an ET shall be
issued.
6.10.1 When a carrier does not have control of the
coupon(s) to be exchanged/reissued, it shall initiate a
Display request message to verify the coupon(s) to be
exchanged/reissued are Open for Use.
6.10.2 A carrier shall request authorisation from the
Validating Carrier when an ET flight coupon(s) is to be
exchanged. The transaction action is C for Change of
Status with a coupon status of E for Exchange/
Reissue as shown in the Message Construction Matrix in
Attachment B.
6.10.3 The Validating Carrier will update the status of
the coupon and transmit a settlement authorisation code
to the requesting carrier.
6.10.4 When the exchange/reissue transaction results in
a residual value and the carrier initiating the exchange/
reissue elects to issue an EMD for residual value, an
EMD-S shall be issued. When an EMD-S is issued for
residual value, the carrier shall generate a single change
of status message to the validating carrier including the
new e-ticket number and the EMD-S number(s) issued for
the residual value.

6.11

REFUND

This action allows a refund of ET flight coupons.


6.11.1 When a carrier does not have control of the
coupon(s) to be refunded, it shall initiate a Display

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Passenger Services Conference Resolutions Manual


request message to verify that the coupon(s) to be
refunded are Open for Use.
6.11.2 A carrier shall request authorisation from the
Validating Carrier when an ET flight coupon(s) is to be
refunded. The transaction action is C for Change of
Status with a coupon status of R for Refund as shown
in the Message Construction Matrix in Attachment B.
6.11.3 The Validating Carrier shall update the status of
the coupon and transmit a settlement authorisation code
to the requesting carrier.

6.12

RESERVATION CHANGE

6.12.1 A carrier initiating a reservation change shall


verify the new itinerary is ET eligible before sending a
Reservation Change message to the Validating Carrier. If
the new itinerary is not ET eligible, the Reservation
Change message will not be sent. Before the Validating
Carrier acknowledges the request, it will at a minimum
verify:
a bilateral ET agreement exists with the new
Marketing Carrier(s);
coupon status is not at final status.
6.12.2 The response indicates one of the following in
the Response Comment Data Element.
The new carrier can use the ET flight coupon(s)
which has been updated with the new or modified
itinerary.
The new carrier can use the ET flight coupon(s) as
is. The coupon(s) has not been updated to reflect the
new or modified itinerary.
The new carrier may use the ET flight coupon(s),
further action may be required.
The new carrier may use the ET flight coupon(s),
exchange recommended.
The new carrier may not use the ET flight coupon(s)
for the new/modified itinerary.
6.12.3 The TKNR shall be sent if the end transaction
has occurred in the PNR regardless of the response from
the Validating Carrier.

6.14

EMERGENCY LOCK

6.14.1 The Emergency Lock message is a request to


the Validating Carrier to set or clear the Emergency
Lock indicator.
6.14.2 Only the carrier having the emergency is allowed
to set or clear the Emergency Lock indicator. The carrier
setting the Emergency Lock indicator must have control
of the coupon prior to setting the indicator unless the
coupon is in final status. When a Validating Carrier
agrees to receive an Emergency Lock indicator from
either the Marketing or Operating Carrier, it shall make
the ET, including conjunctive tickets, unavailable for
display.
6.14.3 The presence of an Emergency Lock indicator
should not prohibit subsequent coupon status changes to
other coupons in the ET record. The Validating Carrier
shall provide settlement procedures in its bilateral ET
agreements when ET records containing an Emergency
Lock indicator are not available for subsequent coupon
status changes.
6.14.4 The Emergency Lock indicator is set or cleared
by an Emergency Lock message. The Marketing or
Operating Carrier shall include an Emergency Lock
indicator of A to set the indicator and B to clear the
indicator.
6.14.5 The Transaction Action is M for Emergency
Lock as shown in the Message Construction Matrix in
Attachment B.

6.15

INVOLUNTARY INDICATOR (i)

6.15.1 Procedures in Resolution 735d are the guiding


principles for carriers experiencing situations that require
involuntary rerouting of a passenger to another carrier.
The ET procedures are as follows:
6.15.2 Setting The Involuntary Indicator (See Involuntary
Indicator I in the Glossary)
6.15.2.1 The carrier responsible for the involuntary rerouting must have airport control of the coupon(s) before
setting the involuntary indicator.

6.12.4 The Transaction Action is A for the Reservation


Change messageas shown in the Message Construction
Matrix in Attachment B.

6.15.2.2 The Involuntary Indicator I shall be set for


each coupon for which it applies.

6.13

6.15.2.3 When the carrier setting the Involuntary Indicator I is returning control to the Validating Carrier, the
Involuntary Indicator I shall be included in the Change of
Status message.

HISTORY DISPLAY

6.13.1 This message provides the chronological actions


which have occurred during the existence of ET flight
coupon(s).
6.13.2 A carrier may request history of any ET flight
coupon(s) using the History Display message as shown
in the ET Message Construction Matrix in Attachment B.

6.15.2.4 When control is returned to the Validating


Carrier and the Involuntary Indicator I is present, the
Validating Carrier shall store the indicator in its data base.
Acceptance of the indicator does not obligate the Validating Carrier to relinquish control of the coupon(s).

6.13.3 The search criterion to display History is the


Ticket Number.

6.15.3 Requesting Airport Control With Involuntary


Indicator:

250

30TH EDITION, JUNE 2010

Resolution 722f
6.15.3.1 When the Original Operating/Marketing Carrier,
or the Ticket Handler acting on their behalf, requests
airport control for an involuntary reroute, the involuntary
indicator shall be included in the request. The request for
control shall only include those coupon(s) affected by the
disruption. Upon receipt of a request airport control
message that includes the involuntary indicator, the
Validating Carrier shall not deny the request when the
coupon status is open for use and the requesting carrier
is part of the ticketed itinerary affected by the disruption.
6.15.4 Deleting the Involuntary Indicator:
6.15.4.1 The Involuntary Indicator shall be deleted only
by the carrier who originally set the indicator.
EXCEPTION: The Validating Carrier may delete the
Involuntary Indicator in the event the coupon is returned
unused, but no sooner than seven (7) days from the
date/time the Involuntary Indicator was set.
6.15.4.2 When the carrier who set the Involuntary Indicator is returning control to the Validating Carrier and the
Involuntary Indicator is not included in the Change of
Status message, the Validating Carrier shall delete the
Involuntary Indicator.
6.15.4.3 When the carrier who set the Involuntary Indicator is sending final status to the Validating Carrier and
the Involuntary Indicator is not included in the Change of
Status message, the Validating Carrier shall delete the
Involuntary Indicator.
6.15.4.4 When the Operating Carrier receives control of
a coupon and the Involuntary Indicator is present, the
Operating Carrier shall include the Involuntary Indicator
in any Change of Status message to the Validating
Carrier for that coupon.

6.16

TICKET HANDLER PROCESS

6.16.1 An Operating Carrier may elect to use a third


party (Ticket Handler) to perform ticketing services, in
locations where they do not have their own ticketing point
and where the third party uses a different system to that
of the Operating Carrier. The Ticket Handler shall be an
Airline with whom the Operating Carrier has an ET
Interline Agreement.
The Ticket Handler shall be identified in the Message
Exchange by including the Ticket Handler System
Indicator.
6.16.2 The Ticket Handler shall perform the following
functions on behalf of the Operating Carrier:
Display
Exchange/Reissue
System Update
6.16.2.1 A Ticket Handler may request to display an ET
from any carrier.
6.16.2.2 An Exchange/Reissue shall be facilitated via
the Operating Carrier.

30TH EDITION, JUNE 2010

6.16.3 If there is a need for the Ticket Handler to


Exchange/Reissue a ticket on behalf of the Operating
Carrier, the Ticket Handler shall send a Change of Status
Message to the Operating Carrier providing the Validating
Carrier Ticket/Coupon number(s).
6.16.3.1 Upon receipt of the Change of Status Message
from the Ticket Handler, the Operating Carrier shall
initiate an even Exchange/Reissue transaction against the
Ticket/Coupon numbers(s) received from the Ticket
Handler for the passenger's original itinerary and send
Change of Status message, which shall include the new
reissue ticket number, to the Validating Carrier to set
coupon status to Exchanged/Reissued, or deny the
request.
6.16.3.2 If a positive response is received from
the Validating Carrier to the Change of Status Message,
the Operating Carrier shall send a positive response
to the Ticket Handler including the new reissued Ticket
Number(s). No SAC shall be sent. If a negative response
is received from the Validating Carrier, the Operating
Carrier shall void the new reissued Ticket Number(s) and
deny the request to the Ticket Handler.
6.16.3.3 Upon receipt of a positive response from the
Operating Carrier the Ticket Handler shall perform a
further exchange transaction against the new reissued
Ticket Number(s), for the passengers new itinerary and
send a Change of Status message to the Operating
Carrier to set coupon status to Exchanged/Reissued.
6.16.3.4 The Operating carrier shall respond positively
to the Ticket Handler including a SAC.

6.17

SYSTEM UPDATE

The System Update message for association shall be


initiated by the Validating Carrier of the EMD-A or an
operating carrier. Multiple EMD-A value coupons may be
associated to a single ET flight coupon.
The System Update message for disassociation may be
initiated only by the Validating Carrier of the EMD-A, the
Validating Carrier of the ET or a Marketing/Operating
Carrier of the EMD-A or by a Ticket Handler acting on
their behalf.
6.17.1 The transaction action is U for System
Update.
6.17.2 If no response to the System Update message is
received, the sending system shall resend the message a
minimum of 5 times or as many times as necessary until
a response is received.
6.17.3 If the receiving system shows the message was
already processed a positive acknowledgement shall be
returned.
6.17.4 When the corresponding ET flight coupon(s) are
not at final status, the receiving system shall not deny the
System Update request. When the corresponding ET
flight coupon(s) are at final status, the receiving system
shall deny the System Update request.

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6.17.5 Upon receipt of a System Update message to
associate, the receiving system shall update the ET
record with the In Connection With Document Number
and the In Connection With Coupon Number and amend
the In Connection With Qualifier to indicate that the
EMD-A is associated.
6.17.6 Upon receipt of a System Update message to
disassociate, the receiving system shall update the ET
record to amend the In Connection With Qualifier to
indicate that the ET is dissociated.
6.17.7 Upon receipt of a System Update message to
disassociate from a Ticket Handler, the Operating Carrier
shall forward the system update message to the
Validating Carrier of the EMD-A.

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Resolution 722f Attachment A


RESOLUTION 722f
Attachment A
ELECTRONIC TICKET AND MISCELLANEOUS DOCUMENTS
DATA ELEMENTS GLOSSARY
The Electronic Ticketing Glossary defines each of the data elements used in Electronic Ticketing messages. This
Glossary is applicable to airline, rail and ferry transportation to the extent that they are involved in Electronic Ticketing.
In addition, the Electronic Ticketing PADIS Messages Implementation Guides for EDIFACT and XML describes the
recommended standard for IATA Electronic Ticketing messages. Where possible, the Guide follows ATA/IATA PADIS
documentation standards.
Note: This glossary applies to the Airline ET Resolution (722f), the Neutral ET Resolution (722g), the Ground Handling
ET Resolution (722h), the Airline EMD Resolution (725f) and the Neutral EMD Resolution (725g).
ACCOUNT CODE 20 ALPHANUMERIC
A qualifier for pricing to select fares.
ADDITIONAL COLLECTION TAX/FEE/CHARGE AMOUNT(S) 11 ALPHANUMERIC
(Unlimited Occurrences)
The various tax/fee or charge amount(s) reflected as the additional tax/fee/charge collected on a reissued traffic document
and expressed in the same currency as the additional collection total amount and preceded or followed by the applicable
ISO country code or special purpose code.
ADDITIONAL COLLECTION TICKET/DOCUMENT TOTAL AMOUNT 12 ALPHANUMERIC
The sum of the additional base amount collected plus additional tax/fee/charge amount(s) collected.
ADDITIONAL SERVICES FILED FEE AMOUNT 12 ALPHANUMERIC
(applicable to resolutions 725f, 725g and 725h only)
The amount preceded by the applicable ISO currency code for the service covered by the coupon(s). This amount shall be
in the currency of filing of the service.
When a fee is priced over more than one coupon, this element will be blank on all except the final coupon of the fee
component on which the fee is priced.
ADDITIONAL SERVICES FILED FEE BANKERS SELLING RATE (BSR) 13 ALPHANUMERIC
(applicable to resolutions 725f, 725g and 725h only)
The bankers selling rate used to convert the filed fee into the currency of payment of the EMD.
When a fee is priced over more than one coupon, this element will be blank on all except the final coupon of the fee
component on which the fee is priced.
ADDITIONAL SERVICES NUMBER OF SERVICES/FEES 3 NUMERIC
(applicable to 725f, 725g and 725h only)
The number of services of the same type that are included in the EMD coupon for the same passenger.
ADDRESS VERIFICATION CODE (CREDIT CODE) 2 ALPHANUMERIC
(One code for each credit card number)
(Repeatable field)
For credit card sales this field will contain the address verification response code (AVS) when the ticketing agency
performs address verification.
AGENT NUMERIC CODE (IATA NUMBER) 8 NUMERIC
An IATA assigned numeric code to identify the agent location authorised to issue standard traffic documents, or to identify
the agent location initiating a subsequent transaction.
AGENT PSEUDO CITY CODE 6 ALPHANUMERIC
An internal code identifying the location issuing a document.
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AIRLINE CONFIRMATION NUMBER 20 ALPHANUMERIC
The Ticket Number or an optional reference number generated by the Validating Carrier to be provided to the customer.
AIRLINE DESIGNATOR (VALIDATING CARRIER) 3 ALPHANUMERIC
The two/three-character designator identifying the Validating Carrier, when different from either the requesting or receiving
carrier in a display response message.
AIRLINE INDEXING FIELD 20 ALPHANUMERIC
An optional field to be defined by the airline. This field is used for data base indexing only.
APPROVAL CODE (CREDIT CARD) 6 ALPHANUMERIC
(One code for each credit card number)
(Repeatable field)
A series of characters assigned by the applicable Credit Card Company's authorisation system to confirm the approval of
a credit sale transaction.
AROUND THE WORLD FARE INDICATOR 1 ALPHANUMERIC
An indicator denoting that the fare is classified as a published/promotional Around the World fare
Y
=
Blank =

Around the World fare


Not applicable

ASSOCIATED FARE BASIS 15 ALPHANUMERIC


The applicable code as provided for in IATA Resolution 728 for the ET associated to the EMD.
AUTHORISED AMOUNT (CREDIT CARD) 11 NUMERIC
(Repeatable field)
The total amount authorised by one credit card company for one or multiple transactions approved simultaneously with a
single authorisation code.
BAGGAGE POOL INDICATORS 2 ALPHA
Identifying passengers having checked in baggage together (pooled baggage).
BAGGAGE TAG NUMBERS 10 ALPHANUMERIC
Baggage tag numbers issued for the checked-in baggage.
BANK EXCHANGE RATE (BSR) 13 ALPHANUMERIC
Banker's selling rate used to convert the base amount into the Equivalent Amount Paid.
BASE FARE AMOUNT55 12 ALPHANUMERIC
The amount (excluding tax/fee/charge) preceded by the applicable ISO currency code for the complete itinerary/service
covered by the primary and conjunction documents, if any. This amount shall be in the currency of commencement of
travel unless otherwise provided by applicable currency regulations.
BASE FARE NET AMOUNT5 12 ALPHANUMERIC
In a net fare ticketing scheme, this is the applicable amount (excluding taxes/fees/charges) remitted to the Validating
Carrier. This amount is preceded by the applicable ISO currency code for the complete itinerary/ service covered by the
primary and conjunction documents, if any. This amount shall be in the currency of commencement of travel unless
otherwise provided by applicable currency regulations.
Applicable to ATA Only
This data element shall not be included in the Information Message (Transaction Code I).

Exception: Applicable during an EMU transition period; when it is advised that an EU Member State will be converting from a legacy currency to the euro
this data element may show either the ISO currency code of the legacy national currency or the ISO currency code of the euro.

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BASE FARE SELL AMOUNT 56 12 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
The applicable fare/amount (excluding taxes/fees/charges) where different from the base fare amount. This amount is
preceded by the applicable ISO currency code for the complete itinerary/service covered by the primary and conjunction
documents, if any. This amount shall be in the currency of commencement of travel unless otherwise provided by
applicable currency regulations. This is the amount paid by the passenger.
Applicable to ATA Only
This data element shall not be included in the Information Message (Transaction Code I).
BILLING AIRLINE ACCOUNTING CODE 4 ALPHANUMERIC
3/4-character airline accounting code of the Billing Airline received in a Change of Status Message changing a Coupon
Status to a Final Status. When a 3-character airline accounting code is used, position 1 shall be blank.
BILLING CARRIER INDICATOR 1 ALPHANUMERIC
A code to indicate the originator of the Unsolicited Airport Control Message is the Operating Carrier when the Billing
Carrier is different from the Operating Carrier.
J = Billing Carrier Indicator.
BOOKING AGENT IDENTIFICATION 6 ALPHANUMERIC
A code identifying the Booking Agent as determined by the Issuing entity.
CARRIER FEE DATA
A series of data elements representing data required to collect non-airport/government fees, store the fee data, and track
the revenue separate from the ticket revenue without requiring a secondary document be issued. Carrier Fee Data is
comprised of the following data elements:
Used for not refundable/not interlineable fees.
Carrier Fee Amount 12 ALPHANUMERIC
The monetary valued associated with the Carrier Fee being imposed, excluding taxes when applicable. This amount
shall be shown in the same currency as the total fare amount for the ticket.
Carrier Fee Application Code 2 ALPHANUMERIC
(Repeatable field)
Details applicable to the Carrier Fee being imposed.
NI = Not Interlineable
NR = Not Refundable
CM = Commissionable
NC = Not Commissionable
Carrier Fee Approval Code (Credit Card) 6 ALPHANUMERIC
A series of characters assigned by the applicable credit card company's authorisation system to confirm the approval
of a credit sale transaction.
Carrier Fee Code 3 ALPHANUMERIC
(Repeatable Field)
A code to identify the specific not refundable/not interlineable fee being imposed by a carrier.
Carrier Fee Commercial Name 30 ALPHANUMERIC
A series of characters representing the commercial name of a fee being imposed by a carrier.
Carrier Fee Expiry Date (Credit Card) 4 NUMERIC
The month and year in which the validity of a credit card expires, in the format MMYY.

Exception: Applicable during an EMU transition period; when it is advised that an EU Member State will be converting from a legacy currency to the euro
this data element may show either the ISO currency code of the legacy national currency or the ISO currency code of the euro.

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Carrier Fee Fare Component Number 2 ALPHANUMERIC
(Repeatable Field)
This is an absolute number representing the order of the Fare Component within the itinerary to which the Carrier Fee
applies. For example 1 means this is the first fare component in the itinerary, 2 means this is the second fare
component in the itinerary.
Carrier Fee Fare Component Rule Code 3 ALPHANUMERIC
(Repeatable Field)
A system generated data element indicating the new rule category being referenced by the Carrier Fee purchased.
(e.g. 031, 033).
Carrier Fee Fare Component Rule Matching Fare Class 8 ALPHANUMERIC
The Fare Class Code that must be used when matching alternate category data as specified by the Carrier Fee Fare
Rule Code, Carrier Fee Rule Number, and Carrier Fee Tariff Number fields. Data in this field does not specify fare
class that must appear on the passenger's ticket.
Carrier Fee Fare Component Rule Number 4 ALPHANUMERIC
The new rule number being referenced by the Carrier Fee purchased.
Carrier Fee Fare Component Tariff Number 3 NUMERIC
The new tariff number being referenced by the Carrier Fee purchased.
Carrier Fee Form of Payment Credit Card Account Number 25 ALPHANUMERIC
A string of numerics up to 25 representing the account number of the credit card used for payment.
Carrier Fee Form of Payment Credit Card Vendor Code 2 ALPHA
The two-letter code of the credit card as defined in IATA Resolution 728.
Example: AX for American Express, VI for Visa, etc.
Carrier Fee Form of Payment Type 24 ALPHANUMERIC
Designation of the Form of Payment normally consisting of at least a two-letter code. There must be one Form of
Payment entry for each type of payment. Free text, when present, shall be included in the Form of Payment Type
field in accordance with IATA Resolution 728.
Carrier Fee From Airport/City Code 5 ALPHANUMERIC
The airport or city code identifying the point of embarkation applicable to the Carrier Fee being imposed.
Carrier Fee Owner 3 ALPHANUMERIC
The two/three character designator representing the carrier whose fee is represented by the Carrier Fee Code.
Carrier Fee Reporting Indicator 1 NUMERIC
The identifier reflecting the method of pricing for the carrier fee.
0 = System priced without manual intervention
1 = Priced with manual intervention
Carrier Fee Tax Amount 2 ALPHANUMERIC
The amount of the tax applied.
Carrier Fee Tax Application Code 2 ALPHANUMERIC
(Repeatable field)
Details applicable to the tax applied to the Carrier Fee.
TX = Tax applies to fee
Carrier Fee Tax Code 2 ALPHANUMERIC
(Repeatable field)
The applicable ISO Country Code or Special Purpose Code representing the tax amount applied to the Carrier Fee.
Carrier Fee Tax Currency Code 3 ALPHA
The applicable ISO Currency Code representing the currency used for payment.
Carrier Fee Tax on Tax Amount 12 ALPHANUMERIC
The amount of the tax applied.

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Carrier Fee Tax on Tax Application Code 2 ALPHANUMERIC
(Repeatable field)
Details applicable to the tax applied to the tax on the Carrier Fee.
TX = Tax applies to fee
Carrier Fee Tax on Tax Code 2 ALPHANUMERIC
(Repeatable field)
The applicable ISO Country Code or Special Purpose Code representing the tax amount applied to the tax on the
Carrier Fee.
Carrier Fee Tax on Tax Currency Code 3 ALPHA
The applicable ISO Currency Code representing the currency used for payment.
Carrier Fee To Airport/City Code 5 ALPHANUMERIC
The airport or city code identifying the point of connection or disembarkation applicable to the Carrier Fee being
imposed.
Carrier Fee Type 2 ALPHANUMERIC
(Repeatable Field)
A code identifying the type of fee being imposed by a carrier as shown in the IATA Airline Coding Directory.
OA = Fee related to booking
OB = Fee related to ticketing
OC = Fee related to service
OD = Fee related to the collection of Penalty Fees
OE = IATA Carbon Offset Scheme Service Code (applicable until 31 May 2011)
OF = IATA Carbon Offset Scheme Service Code (applicable until 31 May 2011)
OG = IATA Carbon Offset Scheme Service Code (applicable until 31 May 2011)
XP = PTA service charge (applicable to EMD-S only)
CERTIFICATE NUMBER 14 ALPHANUMERIC
(Repeatable field)
A number assigned to a certificate which was surrendered at the time of original ticket sale.
CHECKED-IN/LIFTED AIRLINE DESIGNATOR (MARKETING CARRIER) 3 ALPHANUMERIC
The two/three character designator identifying the Marketing Carrier for each coupon checked-in or lifted.
(See Resolution Definition of Marketing Carrier.)
CHECKED-IN/LIFTED AIRLINE DESIGNATOR (OPERATING CARRIER) 3 ALPHANUMERIC
The two/three character designator identifying the Operating Carrier for each coupon checked-in or lifted. Present only
when the Operating Carrier is different from the Marketing Carrier. (See Resolution definition of Operating Carrier.)
CHECKED-IN/LIFTED DATE OF FLIGHT 7 ALPHANUMERIC
The scheduled date of departure in the format DDMMMYY for each coupon checked-in or lifted.
CHECKED-IN/LIFTED DESTINATION AIRPORT/CITY CODE 5 ALPHANUMERIC
The airport or city code identifying the point of disembarkation for each coupon checked-in or lifted.
CHECKED-IN/LIFTED FLIGHT DEPARTURE TIME 5 ALPHANUMERIC
The local flight departure time as published in the Carrier's current schedule based on the 24-hour clock or expressed as
A, P, N, M, for AM, PM, Noon, Midnight, e.g.; 0715 or 715A, 1200 or 12N, 1915 or 715P, 2400 or 12M for each coupon
checked-in or lifted.
CHECKED-IN/LIFTED FLIGHT NUMBER (MARKETING CARRIER) 5 ALPHANUMERIC
The Marketing Carrier's Flight Number for each coupon checked-in or lifted.

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CHECKED-IN/LIFTED FLIGHT NUMBER (OPERATING CARRIER) 5 ALPHANUMERIC
The Operating Carrier's Flight Number for each coupon checked-in or lifted. Present only when the Operating Carrier is
different from the Marketing Carrier.
CHECKED-IN/LIFTED FLIGHT PREFIX/SUFFIX (MARKETING CARRIER) 1 ALPHA
The Marketing Carrier's Flight Prefix/Suffix for each coupon checked-in or lifted.
CHECKED-IN/LIFTED FLIGHT PREFIX/SUFFIX (OPERATING CARRIER) 1 ALPHA
The Operating Carrier's Flight Prefix/Suffix for each coupon checked-in or lifted. Present only when the Operating Carrier
is different from the Marketing Carrier.
CHECKED-IN/LIFTED ORIGIN AIRPORT/CITY CODE 5 ALPHANUMERIC
The airport or city code identifying the point of embarkation for each coupon checked-in or lifted.
CHECKED-IN/LIFTED RESERVATIONS BOOKING DESIGNATOR (MARKETING CARRIER) 2 ALPHA
The Marketing Carrier's code used in reservations transactions to identify a compartment on an aircraft and/or a special
inventory for each coupon checked-in or lifted.
CHECKED-IN/LIFTED RESERVATIONS BOOKING DESIGNATOR (OPERATING CARRIER) 2 ALPHA
The Operating Carrier's code used in reservations transactions to identify a compartment on an aircraft and/or a special
inventory for each coupon checked-in or lifted. Present only when the Operating Carrier is different from the Marketing
Carrier.
COMMISSION AMOUNT 11 NUMERIC
Commission is the amount claimed by a Travel Agent for selling air transportation/services on behalf of an airline.
COMMISSION RATE 5 NUMERIC
The decimal percentage claimed by the Agent as eligible commission. The format for 10.5% commission would be 01050.
COMMISSION TYPE 6 ALPHANUMERIC
(Applicable to IATA Only Neutral Resolution)
A code to identify the type of commission applicable to the transaction and associated with the corresponding commission
rate or commission amount. A full description of the codes can be found in the Glossary (Chapter 11) of the current
version of the BSP Data Interchange Specifications Handbook under data element COTP.
CONSUMED AT ISSUANCE INDICATOR 1 ALPHANUMERIC
Indicates a coupon(s) of an EMD-S shall be considered used at issuance time as defined by the Marketing/Operating
carrier for an additional service.
Y Consumed at Issuance
N Not Consumed at Issuance
COUPON/ITINERARY SEQUENCE NUMBER 2 ALPHANUMERIC
The number representing the order in which this coupon was used or is to be used.
COUPON NUMBER 1 NUMERIC
(Print Line Q)
This element shall contain the applicable coupon number within the range 1 through 4.

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COUPON STATUS INDICATOR 1 ALPHANUMERIC
Indicates the current status of the flight/value coupon, e.g. flown.
COUPON STATUS INDICATOR (as applicable for each coupon)
A3
Airport Control
B
Reserved for future Industry use (Interline Billing)
C3
Checked-In
E2
Exchanged/Reissued
F3
Flown/Used
G
Exchanged/FIM
I1, 3
Irregular Operations (used to notify the Validating Carrier that the Carrier holding control is extending
the length of time it will maintain control of a coupon (beyond the 72 hours) due to an irregular
operation situation)
L32
Lifted/Boarded
N
Coupon Notification
O
Open for Use
P
Printed
R23
Refunded
S1, 4
Suspended (Security/Fraud/Possible or identified fraudulent transaction)
T
Paper Ticket
Note: Indicates that the sale transaction was issued as a paper ticket with a computer generated ticket number.
U4
V
X
Y4
Z1, 4
09

Unavailable
Void (All coupons)
Print Exchange
Refund Taxes/Fees/Charges Only
Closed
Reserved for on-line use only

COUPON VALUE 9 ALPHANUMERIC


(applicable to 725f, 725g and 725h only)
(Shall not apply when Fare calculation area, fare calculation area net amount, fare calculation area sell amount data is
present).
The value associated to a single coupon of a miscellaneous document.
The coupon value shall not include the ISO currency code as it is assumed to be in the same currency of payment as the
EMD.
CREDIT CARD CORPORATE CONTRACT 1 ALPHANUMERIC
When the form of payment is credit card, this field contains a code to indicate whether the purchase is on behalf of a
corporate client that has a contract with the ticketing agency for the purchase of transportation and related services. Field
values are defined by the credit card contractors.
CREDIT CARD TRANSACTION INFORMATION 25 ALPHANUMERIC
When the form of payment is a credit card, this field may contain unique transaction information supplied to the
airline/system provider by the credit card company.
CURRENT AIRLINE DESIGNATOR (MARKETING CARRIER) 3 ALPHANUMERIC
The two/three character designator identifying the Marketing Carrier for each coupon when different from sold (See
Resolution definition of Marketing Carrier.)

1
2
3
4

Coupon may not be used.


Status set by carrier or from a message generated by a CRS on behalf of an agent. The result may be a Refund/Exchange Authorisation (REA) and/or
Settlement Authorisation Code (SAC).
Status to be set by carrier only.
Status to be set by Validating Carrier only.

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CURRENT AIRLINE DESIGNATOR (OPERATING CARRIER) 3 ALPHANUMERIC
The two/three character designator identifying the Operating Carrier for each coupon when different from sold. Present
only when the Operating Carrier is different from the Marketing Carrier. (See Resolution definition of Operating Carrier.)
CURRENT DATE OF FLIGHT 7 ALPHANUMERIC
The scheduled date of departure in the format DDMMMYY for each coupon when different from sold.
CURRENT DESTINATION AIRPORT/CITY CODE 5 ALPHANUMERIC
The airport or city code for the point of disembarkation for each coupon when different from sold.
CURRENT FLIGHT DEPARTURE TIME 5 ALPHANUMERIC
The local flight departure time as published in the Carrier's current schedule, when different from sold, based on the
24-hour clock or expressed as A, P, N, M, for AM, PM, Noon, Midnight, e.g.; 0715 or 715A, 1200 or 12N, 1915 or 715P,
2400 or 12M for each coupon when different from sold.
CURRENT FLIGHT NUMBER (MARKETING CARRIER) 5 ALPHANUMERIC
The Marketing Flight Number applicable to the space reserved or requested for each coupon when different from sold.
This field may contain the word OPEN.
CURRENT FLIGHT NUMBER (OPERATING CARRIER) 5 ALPHANUMERIC
The Operating Flight Number applicable to the space reserved or requested for each coupon when different from sold.
Present only when the Operating Carrier is different from the Marketing Carrier.
CURRENT ORIGIN AIRPORT/CITY CODE 5 ALPHANUMERIC
The Airport or City Code identifying the point of embarkation for each coupon when different from sold.
CURRENT RESERVATIONS BOOKING DESIGNATOR (MARKETING CARRIER) 2 ALPHA
The Marketing Carrier's code used in reservations transactions to identify a compartment on an aircraft and/or a special
inventory control for a flight for each coupon when different from sold.
CURRENT RESERVATIONS BOOKING DESIGNATOR (OPERATING CARRIER) 2 ALPHA
The Operating Carrier's code used in reservations transactions to identify a compartment on an aircraft and/or a special
inventory control for a flight for each coupon when different from sold. Present only when the Operating Carrier is different
from the Marketing Carrier.
CUSTOMER FILE REFERENCE 27 ALPHANUMERIC
Where the Form of Payment is a credit card, the cardholder who entertains a commercial account with the Ticketing
Airline may request that a Customer File Reference together with the Passenger Name be communicated to the Credit
Card Company for that information to appear on their invoice.
CUSTOMER IDENTIFICATION 15 ALPHANUMERIC
(Print Line A for Neutral Documents)
A code assigned by an agency or airline to identify the customer.
DATE OF SERVICE 7 ALPHANUMERIC
(Applicable EMD-S only)
The scheduled date of service, where applicable, in the format DDMMMYY for each coupon of an EMD-S.
DOCUMENT TYPE 1 ALPHA
(Repeatable Field)
The following codes are used for new documents being issued:
J = EMD-Associated
T = Ticket
Y = EMD-Stand-alone

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The following codes are used to identify documents with exchange value being exchanged or reissued.
A=
E=
J=
M=
O=
S=
T=
Y=

All Other Document Types


Excess Baggage
EMD-Associated
MCO
Tour Order
Special Service Ticket
Ticket
EMD-Stand-alone

EMERGENCY LOCK INDICATOR 1 ALPHA


Indicator set on Electronic Ticket/Coupon(s) making these unavailable for display.
A
B

Indicates emergency set


Indicates emergency clear

ENDORSEMENTS/RESTRICTIONS 147 ALPHANUMERIC


Remarks provided to ensure common understanding between the passenger and an Airline when a fare is restricted as to
time of travel, period of validity, voluntary rerouting, or where any other restrictive conditions are applicable which are not
otherwise clearly evident from other entries.
EQUIVALENT FARE PAID55 12 ALPHANUMERIC
This amount is preceded by the applicable 3-letter ISO currency code of the currency of payment when different from the
currency of the country of commencement of transportation.
EQUIVALENT FARE PAID NET AMOUNT5 12 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
In a net fare ticketing scheme, this is the applicable amount (excluding taxes/fees/charges) remitted to the Validating
Carrier. This amount is preceded by the applicable 3-letter ISO currency code of the currency of payment when different
from the currency of the country of commencement of transportation.
Applicable to ATA Only
This data element shall not be included in the Information Message (Transaction Code I).
EQUIVALENT FARE PAID SELL AMOUNT5 12 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
The applicable amount (excluding taxes/fees/charges where different from the equivalent fare paid amount. This amount
is preceded by the applicable 3-letter ISO currency code of the currency of payment when different from the currency of
the country of commencement of transportation. This is the amount paid by the passenger.
Applicable to ATA Only
This data element shall not be included in the Information Message (Transaction Code I).
EXCESS BAGGAGE DATA ELEMENTS
(applicable to 725f and 725g only)
Currency Code Per Unit 3 ALPHA
The ISO code of the currency of calculation.
Excess Baggage/Over Allowance Qualifier 1 ALPHA
P = PIECES
L = POUNDS
K = KILOS
S = SEATS USED FOR BULKY BAGGAGE
Rate Per Unit 12 ALPHANUMERIC
The rate being charged per kilo or per pound, per piece or per seat used for bulky baggage.

Exception: Applicable during an EMU transition period; when it is advised that an EU Member State will be converting from a legacy currency to the euro
this data element may show either the ISO currency code of the legacy national currency or the ISO currency code of the euro.

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Total Number in Excess 12 ALPHANUMERIC
The numeric value for the excess weight, excess pieces or seats used for bulky baggage.
EXCHANGED/RESIDUAL FARE COMPONENT DATA
Exchange is defined as the value of one document moved to another document, in accordance with the provisions of
IATA Passenger Tariff Coordinating Conference Resolution 017f Section C 1 Voluntary Reroutings.
Reissue is defined as an issuance of a new ticket against a previously issued ticket, in accordance with the provisions of
IATA Passenger Tariff Coordinating Conference Resolution 017f Section B Voluntary Reroutings.
EXCHANGED RESIDUAL FARE COMPONENT DATA
(Repeatable field)
A series of data elements representing sold data for coupons that have been flown from a previously issued ticket now
being exchanged for a new ticket. This data set is repeated for every flown coupon to be considered in an exchange
transaction and is not carried forward for subsequent exchange or reissue transactions. This data set is comprised of the
following data elements in the order shown:
Exchanged Residual Fare Calculation Coupon/Itinerary Sequence Number 2 ALPHANUMERIC
The number representing the order in which this coupon was used or is to be used.
Exchanged Residual Fare Component Airline Designator 3 ALPHANUMERIC
The two/three character designator identifying the marketing carrier whose fare was used from a board point to a
stopover or connection point.
Exchanged Residual Fare Component Base Amount 12 ALPHANUMERIC
The amount (excluding tax) for the fare component. This amount shall be in the currency of commencement of travel
or NUCs.
Exchanged Residual Fare Component Base Net Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
The applicable fare/amount remitted to the validating carrier (excluding tax) when different from the Exchanged
Residual Fare Component Base Amount. This amount shall be in the currency of commencement of travel or NUCs.
Exchanged Residual Fare Component Base Sell Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
The applicable fare/amount paid by the passenger (excluding tax) when different from the Exchanged Residual Fare
Component Base Amount. This amount shall be in the currency of commencement of travel or NUCs.
Exchanged Residual Fare Component Construction Principle Amount 12 ALPHANUMERIC
An amount or percentage applicable to the fare rule based on the Fare Component Construction Principle Indicator.
Exchanged Residual Fare Component Construction Principle From Airport/City 5 ALPHANUMERIC
This is the airport or city code identifying the point for which the fare rule commences or applies based on the Fare
Component Construction Principle Indicator.
Exchanged Residual Fare Component Construction Principle Indicator 3 ALPHANUMERIC
(Repeatable field)
A code identifying a rule used to formulate the fare as identified in SIPP 110.15 or IATA Resolution 720a,
Attachment A (e.g., Surcharge, Stopover/Transfer Charge, Passenger Facility Charge, Mileage Deviation)
Exchanged Residual Fare Component Construction Principle To City/Airport Code 5 ALPHANUMERIC
This is the airport or city code identifying the off point associated to the applicable fare rules based on the Fare
Component Construction Principle Indicator.
Exchanged Residual Fare Component Count 2 ALPHANUMERIC
This data represents the total number of fare components for flown coupons of a ticket being exchanged within the
Fare Component Calculation.
Exchanged Residual Fare Component Coupon Sequence 6 ALPHANUMERIC
(Repeatable Field)
This data represents the sequential order of the coupon(s) that apply within a specific fare component of a ticket
being issued, e.g., 1 of 5 represents the first coupon of the total number of five coupons associated to a specific fare
component.

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Exchanged Residual Fare Component Fare Basis Code 15 ALPHANUMERIC
The applicable code as provided for in ATA SIPP Resolution 110.16 or IATA Resolution 728.
Exchanged Residual Fare Component Fare Rule Code 3 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
A system generated data element indicating the ticketed fare is from a specific rule filed fare (e.g., Category 35-Net
Fares) sent by the issuing system.
Exchanged Residual Fare Component From Airport/City Code 5 ALPHANUMERIC
The airport or city code identifying the point of embarkation for each fare component
Exchanged Residual Fare Component Number 2 ALPHANUMERIC
(Repeatable Field)
This is a sequential number representing the order of the fare components within the Fare Component Calculation,
For example, 1 means this is the first fare component in the calculation, 2 means this is the second fare
component in the calculation, etc.
Exchanged Residual Fare Component Stop/No Stopover Indicator (X/O) 1 ALPHANUMERIC
A code to indicate whether a point is a stopover or not in accordance with PTC Composite Resolution 012 where:
O or blank indicates a stopover is taken
X Indicates no stopover is taken
Exchanged Residual Fare Component Ticket Designator 15 ALPHANUMERIC
The applicable code as provided for in ATA SIPP Resolution 110.16 or IATA Resolution 728.
Exchanged Residual Fare Component To Airport/City Code 5 ALPHANUMERIC
The airport or city code identifying the point of connection or disembarkation for each fare component.
Exchanged Residual Fare Component Waiver Code 15 ALPHANUMERIC
A validating carrier assigned code that allows a fare rule modification or override for an original issue ticket or a ticket
being reissued.
Exchanged Residual Rate of Exchange (ROE) 10 ALPHANUMERIC
A published value used to convert a NUC amount to the currency of commencement of travel.
Exchanged Residual Tax/Fee/Charge Amount 11 ALPHANUMERIC
(Unlimited Occurrences)
The various tax, fee or charge amount(s) reflected on traffic documents and expressed in the same currency as the
total amount preceded by the applicable ISO Country Code or Special Purpose Code specifically applied to the total
base amount of the exchanged residual value.
Exchanged Residual Total Amount 12 ALPHANUMERIC
The total residual value, including applicable tax, fees and charges, preceded by the applicable ISO currency code.
Exchanged Residual Total Base Construction Amount 12 ALPHANUMERIC
The total of all Exchanged Residual Fare Component Base Amounts preceded by the applicable ISO currency code
or NUC.
Exchanged Residual Total Net Amount 12 ALPHANUMERIC
The total net residual value, including applicable tax, fees and charges, preceded by the applicable ISO currency
code.
Exchanged Residual Total Net Construction Amount 12 ALPHANUMERIC
The total of all Exchanged Residual Fare Component Base Net Amounts preceded by the applicable ISO currency
code or NUC.
Exchanged Residual Total Sell Amount 12 ALPHANUMERIC
The total sell residual value, including applicable tax, fees and charges, preceded by the applicable ISO currency
code.
Exchanged Residual Total Sell Construction Amount 12 ALPHANUMERIC
The total of all Exchanged Residual Fare Component Base Sell Amounts preceded by the applicable ISO currency
code or NUC.

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EXCHANGED TICKET/DOCUMENT QUALIFIER 1 ALPHANUMERIC
A code in a Change of Status message to indicate which ticket/document number is being Exchanged/Reissued.
EXCHANGE/REISSUE TRANSACTIONS
EXPIRY DATE (CREDIT CARD) 4 NUMERIC
The month and year in which the validity of a credit card expires, in the format MMYY.
EXTENDED PAYMENT CODE 2 ALPHANUMERIC
A code to indicate the number of months over which the customer wishes to pay where the credit card issuer permits,
using:
Blank
03
06
09
12
24
E

Immediate payment
Over 3 months
Over 6 months
Over 9 months
Over 12 months
Over 24 months
Extended payment (or another alpha code as instructed by the issuer).

FARE BASIS 15 ALPHANUMERIC


The applicable code as provided for in IATA Resolution 728.
FARE CALCULATION AREA 87 ALPHANUMERIC
(Repeatable field) (Shall not apply when Coupon Value data is present)
A repeatable field containing a string of data reflecting the fare construction applicable to the transaction and, when
applicable, the breakdown for Passenger Facility Charges and U.S. Flight Segment Taxes. This represents the fare
calculation as it would appear on a paper flight coupon. Effective no later than 1 February 2009 the tax code XT shall not
be used for transmission of tax/fee/charge data in electronic tickets. This change shall not apply to electronic tickets
issued prior to the date of system implementation.
FARE CALCULATION AREA NET AMOUNT 87 ALPHANUMERIC
(Applicable to Neutral Resolution Only) (Repeatable Field) (Shall not apply when Coupon Value data is present)
A system generated third fare calculation that reflects the net amount the carrier filed (e.g., negotiated fare amounts, bulk
tickets, etc.) containing a string of data reflecting the fare construction applicable to the net fare transaction and, when
applicable the tax breakdown for Passenger Facility Charges and U.S. Flight Segment Taxes. This data element is only
sent between the ticketing agency and the Validating Carrier. Effective no later than 1 February 2009 the tax code XT
shall not be used for transmission of tax/fee/charge data in electronic tickets. This change shall not apply to electronic
tickets issued prior to the date of system implementation.
Not Applicable when data elements for Fare Component Calculation are used.
FARE CALCULATION AREA SELL AMOUNT 87 ALPHANUMERIC
(Applicable to Neutral Resolution Only) (Repeatable Field) (Shall not apply when Coupon Value data is present)
A system generated secondary fare calculation that reflects the sell amount the passenger paid (e.g., negotiated fares,
bulk tickets, etc.) containing a string of data reflecting the fare construction applicable to the sell amount and, the
breakdown for Passenger Facility Charges and U.S. Flight Segment Taxes. This data element is only sent between the
ticketing agency and the Validating Carrier. Effective no later than 1 February 2009 the tax code XT shall not be used for
transmission of tax/fee/charge data in electronic tickets. This change shall not apply to electronic tickets issued prior to the
date of system implementation.
Not Applicable when data elements for Fare Component Calculation are used.
FARE CALCULATION MODE INDICATOR 1 NUMERIC
The identifier reflecting the method of pricing for this transaction as entered on the ticket.
0 = indicates that a fare has been system computer priced and that no change has been made to the reservation,
between pricing and ticket issuance with no manipulation of the fare, or any data filed with the fare, including taxes,
fees and charges and applicable standard fare conditions in accordance with Tariff Resolutions 100 and 101 with the
exception of the Tour Code

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1 = Identifies a manually built fare
2 = Identifies a fare that was auto-priced, but baggage and/or TFC data has been manipulated.
FARE CALCULATION PRICING INDICATOR 1 ALPHANUMERIC
The identifier reflecting the method of pricing for this transaction sent with the fare calculation of the electronic ticket.
0 = System computer priced (without any manual modifications except for the baggage allowance)
1 = Manually priced
29 = For individual airline/system provider use
AZ = Undefined industry use
FARE COMPONENT CALCULATION
A series of data elements representing sold data supporting the fare construction applicable to each fare component in a
transaction. A fare calculation may include multiple fare components and there may be data elements within each fare
component that are repeated, when applicable. When included as data elements on an EMD, the fare component
calculation elements apply to the EMD. A fare component is comprised of the following data elements:
Fare Calculation Coupon/Itinerary Sequence Number 2 ALPHANUMERIC
The number representing the order in which this coupon was used or is to be used.
Fare Component Agreement Code 15 ALPHANUMERIC
The applicable Tour/Value Coding/Contract/Commercial Agreement Reference Code (e.g. as specified in the
Category 35 or Category 27) used to price the fare component. These may be different to the codes used in BSP
Settlement.
Fare Component Airline Designator 3 ALPHANUMERIC
The two/three character designator identifying the marketing carrier whose fare is used from a board point to a
stopover or connection point.
Fare Component Base Amount 12 ALPHANUMERIC
The amount (excluding tax) for the fare component. This amount shall be in the currency of commencement of travel
or NUCs.
Fare Component Base Net Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
The applicable fare/amount remitted to the validating carrier (excluding tax) when different from the Fare Component
Base Amount. This amount shall be in the currency of commencement of travel or NUCs.
Fare Component Base Sell Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution Only)
The applicable fare/amount paid by the passenger (excluding tax) when different from the Fare Component Base
Amount. This amount shall be in the currency of commencement of travel or NUCs.
Fare Component Calculation Account Code 20 ALPHANUMERIC
A qualifier for pricing to select fares.
Fare Component Calculation Input Designator 20 ALPHANUMERIC
A qualifier for pricing to select fares.
Fare Component Calculation Price Quote Date 7 ALPHANUMERIC
The date in which the fare was calculated and quoted.
Fare Component Construction Principle Amount 12 ALPHANUMERIC
An amount or percentage applicable to the fare rule based on the Fare Component Construction Principle Indicator.
Fare Component Construction Principle From Airport/City 5 ALPHANUMERIC
This is the airport or city code identifying the point for which the fare rule commences or applies based on the Fare
Component Construction Principle Indicator.
Fare Component Construction Principle Indicator 3 ALPHANUMERIC
(Repeatable field)
A code identifying a rule used to formulate the fare as identified in SIPP 110.15 or IATA Resolution 720a,
Attachment A (e.g., Surcharge, Stopover/Transfer Charge, Passenger Facility Charge, Mileage Deviation). Alternatively this element may contain LC to denote the inclusion of a ticket discount.

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Fare Component Construction Principle To City/Airport Code 5 ALPHANUMERIC
This is the airport or city code identifying the off point associated to the applicable fare rules based on the Fare
Component Construction Principle Indicator.
Fare Component Count 2 ALPHANUMERIC
This data represents the total number of fare components within the Fare Component Calculation.
Fare Component Coupon Priced RBD 2 ALPHANUMERIC
The Reservation Booking Designator at the time of pricing. This may be different from the RBD at the time of ticket
issuance.
Fare Component Coupon Sequence 6 ALPHANUMERIC
(Repeatable Field)
This data represents the sequential order of the coupon(s) that apply within a specific fare component of a ticket
being issued, e.g., 1 of 5 represents the first coupon of the total number of five coupons associated to a specific fare
component.
Fare Component Fare Basis Code 15 ALPHANUMERIC
The applicable code as provided for in ATA SIPP Resolution 110.16 or IATA Resolution 728.
Fare Component Fare Owner 3 ALPHANUMERIC
The two/three character designator representing the carrier whose fare within the tariff was used.
Fare Component Fare Rule Code 3 ALPHANUMERIC
(Repeatable Field)
A system generated data element indicating the ticketed fare is created by a specific filed fare rule.
This amends the base fare, for example:
019 or C19
020 or C20
021 or C21
022 or C22
025 or C25
035 or C35

=
=
=
=
=
=

Children Discounts
Tour Conductor Discounts
Agent Discounts
All Other Discounts
Fare By Rule
Negotiated Fares

Fare Component From Airport/City Code 5 ALPHANUMERIC


The airport or city code identifying the point of embarkation for each coupon within the fare component.
Fare Component Number 2 ALPHANUMERIC
(Repeatable Field)
This is a sequential number representing the order of the fare components within the Fare Component Calculation,
For example, 1 means this is the first fare component in the calculation, 2 means this is the second fare
component in the calculation, etc.
Fare Component Priced Passenger Type Code 3 ALPHANUMERIC
A code indicating the type of passenger as used in tariff filings that may apply to each fare component.
Fare Component Rule Number 4 ALPHANUMERIC
The rule number within the tariff where the fare data is filed.
Fare Component Stop/No Stopover Indicator (X/O) 1 ALPHANUMERIC
A code to indicate whether a point is a stopover or not in accordance with PTC Composite Resolution 012 where:
O or blank indicates a stopover is taken
X Indicates no stopover is taken
Fare Component Tariff Number 3 NUMERIC
The tariff number where the fare data is filed.
Fare Component Ticket Designator 15 ALPHANUMERIC
(Repeatable field)
The applicable code as provided for in ATA SIPP Resolution 110.16 or IATA Resolution 728. Further ticket
designators will be reported at the Fare Component level as matched from a Ticket Discount, ATPCO Category 35,
Category 25, or Category 1922.

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Fare Component Ticket Designator Qualifier 3 ALPHANUMERIC
(Repeatable field)
001
002
003
019
020
021
022
025
035

=
=
=
=
=
=
=
=
=

Ticketed Designator
Input Ticket Designator (Pricing)
ATPCO Fare Class Record 01 Ticket Designator
ATPCO Category 19 Ticket Designator
ATPCO Category 20 Ticket Designator
ATPCO Category 21 Ticket Designator
ATPCO Category 22 Ticket Designator
ATPCO Category 25 Ticket Designator
ATPCO Category 35 Ticket Designator

Fare Component To Airport/City Code 5 ALPHANUMERIC


The airport or city code identifying the point of connection or disembarkation for each coupon within the fare
component.
Fare Component Waiver Code 15 ALPHANUMERIC
A validating carrier assigned code that allows a fare rule modification or override for an original issue ticket or a ticket
being reissued.
Priceable Unit Number 2 ALPHANUMERIC
(Repeatable Field)
This is a sequential number representing the priceable unit in which the fare component resides.
Example, 1 means this fare component is within the first priceable unit within the Fare Component Calculation, 2
means this is the second priceable unit within the Fare Component Calculation, etc.
Rate of Exchange (ROE) 10 ALPHANUMERIC
A published value used to convert a NUC amount to the currency of the country of commencement of travel.
Total Base Construction Amount 12 ALPHANUMERIC
The total of all fare component base amounts preceded by the applicable ISO currency code or NUC.
Total Net Construction Amount 12 ALPHANUMERIC
The total of all fare component net amounts preceded by the applicable ISO currency code or NUC.
Total Sell Construction Amount 12 ALPHANUMERIC
The total of all fare component sell amounts preceded by the applicable ISO currency code or NUC.
FARE RULE INDICATOR 3 NUMERIC
(Applicable to Neutral Resolution Only) (Repeatable Field)
A system generated data element indicating the ticketed fare is an ATPCO Category number (e.g., Category 35 Net
Fares) fare, sent by the issuing system.
Applicable to ATA Only:
This data element shall not be included in the Information Message (transaction code I).
FEE OWNER AIRLINE DESIGNATOR 3 ALPHANUMERIC
(applicable to 725f and 725g only)
The two/three character designator representing the carrier whose fee was used on the EMD coupon(s).
FLOWN AIRLINE DESIGNATOR (MARKETING CARRIER) 3 ALPHANUMERIC
The two/three character designator identifying the Marketing Carrier for each coupon flown. (See Resolution definition of
Marketing Carrier.)
FLOWN AIRLINE DESIGNATOR (OPERATING CARRIER) 3 ALPHANUMERIC
The two/three character designator identifying the Operating Carrier for each coupon flown. Present only when different
from the Marketing Carrier. (See Resolution definition of Operating Carrier.)
FLOWN DATE OF FLIGHT 7 ALPHANUMERIC
The date of departure in the format DDMMMYY for each coupon flown.
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FLOWN DESTINATION AIRPORT/CITY CODE 5 ALPHANUMERIC
The airport or city code identifying the point of disembarkation for each coupon flown.
FLOWN FLIGHT DEPARTURE TIME 5 ALPHANUMERIC
The local flight departure time as published in the Carrier's current schedule based on the 24-hour clock or expressed as
A, P, N, M, for AM, PM, Noon, Midnight, e.g.; 0715 or 715A, 1200 or 12N, 1915 or 715P, 2400 or 12M for each coupon
flown.
FLOWN FLIGHT NUMBER (MARKETING CARRIER) 5 ALPHANUMERIC
The Marketing Carrier's Flight Number for each coupon flown.
FLOWN FLIGHT NUMBER (OPERATING CARRIER) 5 ALPHANUMERIC
The Operating Carrier's Flight Number for each coupon flown. Present only when the Operating Carrier is different from
the Marketing Carrier.
FLOWN FLIGHT PREFIX/SUFFIX (MARKETING CARRIER) 1 ALPHA
The Marketing Carrier's Flight Prefix/Suffix for each coupon flown.
FLOWN FLIGHT PREFIX/SUFFIX (OPERATING CARRIER) 1 ALPHA
The Operating Carrier's Flight Prefix/Suffix for each Coupon flown. Present only when the Operating Carrier is different
from the Marketing Carrier.
FLOWN ORIGIN AIRPORT/CITY CODE 5 ALPHANUMERIC
The Airport or City Code identifying the point of embarkation for each coupon flown.
FLOWN RESERVATIONS BOOKING DESIGNATOR (MARKETING CARRIER) 2 ALPHA
The Marketing Carrier's code used in reservations transactions to identify a compartment on an aircraft and/or a special
inventory control for each coupon flown.
FLOWN RESERVATIONS BOOKING DESIGNATOR (OPERATING CARRIER) 2 ALPHA
The Operating Carrier's code used in reservations transactions to identify a compartment on an aircraft and/or a special
inventory control for each coupon flown. Present only when the Operating Carrier is different from the Marketing Carrier.
FORM OF PAYMENT AMOUNT 12 ALPHANUMERIC
(Repeatable field)
The monetary value associated with a single form of payment.
FORM OF PAYMENT CREDIT CARD ACCOUNT NUMBER 25 ALPHANUMERIC
(Repeatable field)
A string of numerics up to 25 representing the account number of the credit card used for payment.
FORM OF PAYMENT CREDIT CARD VENDOR CODE 2 ALPHA
(Repeatable field)
Two-letter code of credit card as defined in SIPP Resolution 110.16/IATA Resolution 728, example AX for American
Express.
FORM OF PAYMENT TYPE 24 ALPHANUMERIC
(Repeatable field)
Designation of the Form of Payment normally consisting of at least a two-letter code. There must be one Form of Payment
entry for each type of payment. Free text, when present, shall be included in the Form of Payment Type field. (See SIPP
Resolution 110.16/IATA Resolution 728.)
FREE BAGGAGE ALLOWANCE 3 ALPHANUMERIC
The applicable free baggage allowance amount followed by kilos K or pounds L, e.g. 20K or 44L. When the free
baggage allowance is based on pieces, the field may contain PC optionally preceded by the number of pieces, e.g. PC or
2PC. When the free baggage allowance is unknown, the free baggage allowance field may also be blank. When the fare
used does not permit any free baggage allowance, NO, NIL or XX shall be entered in the free baggage allowance field.

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FREQUENT FLYER AIRLINE DESIGNATOR 3 ALPHANUMERIC
The two/three character designator identifying the airline of the Frequent Flyer Programme shown in the Frequent Flyer
Reference Number.
FREQUENT FLYER REFERENCE NUMBER 20 ALPHANUMERIC
An individual airline identifier assigned to a passenger who is a member of their Frequent Flyer Programme
GROUND HANDLED AIRLINE DESIGNATOR 3 ALPHANUMERIC
The two/three character designator identifying the Carrier on whose behalf a Ground Handling System is acting.
GROUND HANDLING SYSTEM INDICATOR 1 ALPHA
A code to indicate that the originator of the messages is a Ground Handling System.
Y = Ground Handling System Indicator
IN CONNECTION WITH COUPON NUMBER 1 NUMERIC
(Repeatable field)
This element shall contain the coupon number(s) associated with the in connection with document number.
IN CONNECTION WITH DOCUMENT NUMBER 14 ALPHANUMERIC
(Repeatable field) (14th digit reserved for future use)
A document number representing a transaction that is issued in relation to this transaction.
IN CONNECTION WITH QUALIFER 1 NUMERIC
A code used to indicate that an EMD-A is associated or disassociated to an ET.
1 = Associated
2 = Disassociated
INVOICE NUMBER (Print Line A Neutral Documents) 10 ALPHANUMERIC
An agency or airline assigned number to internally identify the associated itinerary invoice.
INVOLUNTARY INDICATOR 1 ALPHANUMERIC
A code to indicate when a transaction occurred due to an involuntary change as follows:
I
L
S

Involuntary no reason given


Labour/Strike
Schedule Change

ISO COUNTRY CODE 2 ALPHA


The code used to identify the country of issuance. These codes are shown in the IATA Airline Coding Directory.
ISSUANCE INFORMATION 34 ALPHANUMERIC
(3 Positions reserved for expansion)
Data applicable to the original transaction must be sequenced in the following order and comprised of a blank followed by
the 3 digit Airline Code plus 10-digit Form and Serial Number (excluding check-digit) plus 2 blanks followed by a 3 alpha
City Code plus Date in the format DDMMMYY plus 8-digit agent numeric code (including check-digit).
In the case of conjunction tickets, enter the ticket number of the first document in the conjunctive ticket range. Carry
forward this information to subsequently exchanged documents.
ISSUED IN EXCHANGE FOR 24 ALPHANUMERIC
(Repeatable field)
The 14 digit document number followed by an oblique (/), followed by the associated coupon number(s) being exchanged
followed by the corresponding exchange coupon media (P = paper, E = Electronic); (i.e. 00000000000000/234/EEE)

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ISSUING AGENCY/AIRLINE NAME AND PLACE OF ISSUE 71 ALPHANUMERIC
Place of Issue of the agency or airline issuing the document followed by name of the agency or airline issuing the
document.
ISSUING AGENT IDENTIFICATION 11 ALPHANUMERIC
A code identifying the person issuing this document.
NETTING DATA ELEMENTS
A series of data elements to facilitate exchange/reissue netting calculations
Additional Collection Base Fare Amount 12 ALPHANUMERIC
The additional amount collected (excluding taxes/fees/charges) preceded by the applicable ISO currency code. This
amount shall be in the currency of commencement of travel unless otherwise provided by applicable currency
regulations.
Additional Collection Base Fare Net Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
In a net fare ticketing scheme, this is the applicable additional amount collected (excluding taxes/fees/charges)
remitted to the Validating Carrier. This amount is preceded by the applicable ISO currency code. This amount shall be
in the currency of commencement of travel unless otherwise provided by applicable currency regulations.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)
Additional Collection Base Fare Sell Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
The applicable additional collection amount (excluding taxes/fees/charges) where different from the additional
collection base fare amount. This amount is preceded by the applicable ISO currency code. This amount shall be in
the currency of commencement of travel unless otherwise provided by applicable currency regulations. This is the
amount paid by the passenger.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)
Additional Collection Equivalent Paid Base Fare Amount 12 ALPHANUMERIC
The additional collection base fare amount (excluding taxes/fees/charges) preceded by the applicable ISO currency
code. This amount shall be in the currency where payment was made when different from currency of the country of
commencement of transportation.
Additional Collection Equivalent Paid Base Fare Net Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
In a net fare ticketing scheme, this is the applicable additional amount collected (excluding taxes/fees/charges)
remitted to the Validating Carrier. This amount is preceded by the applicable ISO currency code. This amount shall be
in the currency where payment was made when different from currency of the county of commencement of
transportation.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)
Additional Collection Equivalent Paid Base Fare Sell Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
The applicable additional collection amount (excluding taxes/fees/charges) where different from the additional
collection base fare amount. This amount is preceded by the applicable ISO currency code. This amount shall be in
the currency where payment was made when different from currency of the county of commencement of
transportation. This is the amount paid by the passenger.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)
Additional Collection Equivalent Paid Total Amount 12 ALPHANUMERIC
The sum of the additional collection base fare amount plus all applicable taxes/fees/charges collected preceded by
the applicable ISO currency code.

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Additional Collection Total Net Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
The sum of the additional collection base fare net amount plus all applicable tax, fee, charge amount(s) preceded by
the applicable ISO currency code.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)
Additional Collection Total Sell Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
The sum of the additional collection base fare sell amount plus all applicable tax, fee, charge amount(s) preceded by
the applicable ISO currency code.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)
Additional Collection Total Tax Amount 12 ALPHANUMERIC
The sum of all additional (taxes/fees/charges) collected preceded by the applicable ISO currency code.
Fare Transaction Values
Additional base fare amount in the currency of country of commencement, equivalent paid amount including ISO
currency code and conversion rate used related to issuance of an original ticket and any subsequent reissues or
exchanges.
Base Fare Transaction Amount 12 ALPHANUMERIC
The additional base fare amount (excluding tax) preceded by the applicable ISO currency code. This amount
shall be in the currency of commencement of travel unless otherwise provided by applicable currency
regulations.
Equivalent Paid Fare Transaction Amount 12 ALPHANUMERIC
The additional base fare amount paid (excluding taxes) preceded by the applicable ISO currency code. This
amount shall be in the currency where payment was made for the original issue, reissue, or exchange.
Transaction Conversion Rate 13 ALPHANUMERIC
The BSR and/or BBR used to convert Base Fare Transaction Amount into Equivalent Paid Fare Transaction
Amount.
Transaction Reissue Sequence Number 3 ALPHA
Sequence number assigned to each transaction amount. This represents the order in which the additional fare
amount was collected. (i.e. Original issue will contain sequence 001, first reissue/exchange will contain
sequence 002, second reissue/exchange will contain sequence 003.)
Penalty Fee Amount 12 ALPHANUMERIC
A monetary value being imposed by a carrier including taxes when applicable when the ticket is being exchange or
reissued.
Residual Value Base Fare Amount ALPHANUMERIC
The base amount remaining after an exchanged or reissued ticket (excluding taxes/fees/charges) preceded by the
applicable ISO currency code. This amount shall be in the currency of commencement of travel unless otherwise
provided by applicable currency regulations.
Residual Value Base Fare Net Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
In a net fare ticketing scheme, this is the applicable base amount remaining after an exchanged or reissued ticket
(excluding taxes/fees/charges) remitted to the Validating Carrier. This amount is preceded by the applicable ISO
currency code. This amount shall be in the currency of commencement of travel unless otherwise provided by
applicable currency regulations.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)

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Residual Value Base Fare Sell Amount 12 ALPHANUMERIC
(Applicable to Neutral Resolution only)
The applicable base sell amount remaining after an exchanged or reissued (excluding taxes/fees/charges) where
different from the base amount. This amount is preceded by the applicable ISO currency code. This amount shall be
in the currency of commencement of travel unless otherwise provided by applicable currency regulations. This is the
amount paid by the passenger.
Applicable to ATA only
This data element shall not be included in the Information Message (Transaction Code I)
Residual Value Equivalent Paid Base Fare Amount 12 ALPHANUMERIC
The base equivalent amount remaining after an exchanged or reissue ticket (excluding taxes/fees/charges) preceded
by the ap