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Marcus R.

210 Walker Street SW, Unit 11 Atlanta GA 30313, Mobile: 703- 371-8681, e-mail:

Results-driven and solution focused Strategy & Process Professional with greater than fifteen years of diversified
experience with the ability to evaluate, optimize, and implement business and organizational improvement efforts.
Capable of leading and supporting cross-functional teams impacting business performance and process
improvement. Effective use of strong project management skills, market knowledge and ability to use best-in-class
technologies. Extensive domestic and international experience in facilitating and executing corporate initiatives in
areas such as:
Client & Relationship Management Strategy Assessments & Solutions Design
Organizational Transformation Process Improvement / Re-Engineering / Implementation
Project & Team Management Performance Identification & Monitoring
Change Management & Training Portfolio Analysis & Prioritization Requirements Management & Collection
Spend Management & Analysis (Profiling / Procurement / Sourcing / Contract / Supplier Management)

Assesses, develops, & implements diverse strategic programs supporting corporate & departmental initiatives
Aligns client & corporate objectives to measurable performance targets with ability to evaluate and recommend
process improvement opportunities
Evaluates cross-functional organizations & procedures to effectively implement new & enhanced solutions
Articulates and applies methodologies and best-practices focused organizational, process, and technological
Performs numerous business process improvement approaches (SWOT analysis / Organizational Transformation
Roadmaps / Dashboard & KPI Identification & Collection / Current & Future State Analysis and Recommendations)
Conducts ROI/cost/benefit/risk analysis & balance scorecard evaluations
Fundamental understanding/use of industry standard process management and technology enablement
approaches (Six Sigma, IDEF0, RUP, ITIL, BPMN, CMMi, SDLC)
Employs change management strategies and plans/facilitates training both onsite and virtually
Ensures projects are delivered on time and within a scope to maintain project success and client satisfaction
Executes tasks assigned, meets planned deadlines and reports progress on project or process effectiveness
Builds relationships and interfaces across departments and with various levels of the organization

January 2011 Current
Agile1/ON24, Senior Strategy Consultant (Contract)

Home-Based / Client Travel (when required)

Key Project
Achieved savings of $10M+ in 2014 & $15M+ in 2015 with a total of $40M+ from 2011
Delivered an end-to-end process focused on increasing utilization of webcasts by 20-30%
Implemented global roll out of change management initiatives inclusive of communications,
awareness, & training to promote the value of virtual events
Effectively converted the use of virtual events vs. face-to-face meetings by 30% across 80+
April 2006 February 2010
ARIBA, Senior Procurement/Sourcing Consultant

Washington DC

Key Projects
Manufacturing/Consumer Products
Lead team of 5 internal and external subject matter experts to deliver cost-reduction targets for short
and long term strategy
Established project plan to receive immediate benefits as well as outline future state processes to
achieve long-term goals
Implemented program to align client and supplier processes accomplishing stronger relationships,
savings benefits, and performance objectives

Evaluated savings/ROI opportunities and reported analysis to senior level Director and team
Assessed processes of procurement organization to define strategies to achieve corporate savings
and performance objectives
High Tech
Created process and implementation plans for various spend management strategies to support
spend efforts of $1B annually
Developed high-level staffing plan for procurement transformation and implementation to manage
$3.1B in indirect spend
Defined downstream procurement model and processes to realize savings for up to 30% for Temp
Labor category
Prioritized savings opportunities based on category and organizational assessments (identified
savings per category ranged 5-35%)
Developed change and implementation strategy to drive event management savings of >14%
Enabled savings of >10% for travel category (air & hotel) through cost avoidance initiatives

o Assessed 5 campuses covering NA/EU/SA to determine headcount, process efficiencies, and cost reduction
opportunities for procurement organization responsible for >$3B in indirect spend
o Outlined initiatives to reduce tactical focus of 95% to 60% global end-to-end processes including sourcing,
contracting, purchase-to-pay, and supplier relationship management functional areas
o Recommended process changes to reduce transaction costs by 24% and headcount by >21% for strategic &
tactical activities
o Identified an average of 9% savings by business unit and a range of 9-15% across functional areas

October 2004 March 2006

Washington DC
BEARINGPOINT, Senior Consultant
o Lead process/requirements re-engineering team to support e-business enhancement effort for Facilities
Lifecycle Obligation/Award Conversion, Budget/Performance Planning, Grants Management process, which
includes preparation, publication, administration, distribution, and post-monitoring of grant awards to the
o Identifying and documenting AS-IS functionality of current processes and systems
o Developing functional requirements document for future functionality, which will comply with both NSF
internal policies and U.S. Office of Management and Budget
o Providing business architecture modeling expertise across entire Grants Management line of business
o Determining best approaches to define, track, and report budget obligations against actual lifecycle
o Defining strategic solutions such as Performance Management and Capabilities Based Planning
June 1999 September 2004
FUJITSU CONSULTING, Senior Management Consultant

Multiple Locations

o Acted as subject matter expert in transitioning organization to new business case development processes
o Re-engineered processes, defined requirements, configured/tested tool, and trained users
o Built prioritization process for client to analyze the management of funds, demonstration of performance,
and meeting of organizational/federal compliances
o Lead International Business Process Improvement team to harmonize business processes across global
operations focusing on pharmaceutical regulatory submissions to the US, Europe, and Japan
o Management of and contribution to analysis and definition of current processes and operational procedures
o Developed and documented TO BE workflows to encompass all submission and non-submission materials
that will be maintained by the document management lifecycle
o Prepared and implemented change management plans to transition local regions to a unified global process
o Provided a basis for functional requirements specifications for both a document management and publishing
software application
Lead IT Change Management initiative to develop and maintain a change management process


across IT organization
Worked with business community and IT organization to understand and identify gaps in change
request/control submission process
Built a process with a single point-of-entry for all IT change requests, a definitive software
development lifecycle structure, and escalation & approval procedures
Identified requirements and future enhancements to integrate two change management tools
Incorporated and defined metrics within the process to provide the ability to monitor and track the IT
change control performance
Provided training sessions across all business units and served as the IT change control coordinator

o Lead and contributed to multiple projects across U.S. and Europe
o Drove process improvement activities focused on standardization of software development lifecycle
o Supported the process and systems life cycle on an International ordering/billing development environment
through requirements analysis and collection activities
o Analyzed processes to improve efficiency of local order processes and intervals focused on key functions
from Sales to Procurement, defining/identifying roles & responsibilities, provided recommendations to
increase performance/optimal process solutions and created/documented gap analysis, dynamic &
conceptual process models, relative contribution table, and balance scorecard


Industries include Agricultural/Manufacturing, Banking/Finance, Consumer Products, Education, Government,
High Tech, Pharmaceuticals, Retail, Telecommunications, Utilities
Worked/Lived/Traveled 70+ countries covering 7 continents


Ariba Suite (Spend Management Tools)

Microsoft Office / Project
Visio (Process Flow Design Tool)
Prosight (Portfolio Value Management Tool)
Rational ToolSuite (Software Requirements Management Tool)

Green Globe, Redondo Beach CA - Certified Auditor / Consultant in Sustainable Management
NextLevelPurchasing, Moon Township PA

- Senior Professional in Supply Management (SPSM) Coursework

Villanova University, Philadelphia PA Six-Sigma Green Belt Certification (March 2004)

University of Rhode Island, Kingston RI Bachelor of Science (BS) in Industrial Engineering (August 1999)