Originator of Value Analysis and Engineering Technology, and'before retirement, Manager of Value Analysis and Value Engineering General Electric Co.

How to improve VALUE of products and services This book shows management and professional people specific steps to disciplined thinking, which will give them from 25 to 50 per cent more efficiencyboth in the quality and quantity of their mental work. Through improved problem solving, creativity, and decision making, you can increase the value of your products or services, either by. . . holding your quality while reducing costs holding your costs while increasing quality or, when needed, both. Dozens of case studies and examples show how startlingly better results can be secured through the step-by-step, disciplined approach offered by the author. Arranged for either self-study or group education, the book teaches you first how to master the techniques so that as you progress, you develop your skills in each step while learning still new ones.

It can help manufacturers design, make, and sell more products competitivelyat good profits. It can help hospital and health service administrators provide improved carewithout increasing costs. It can help administrators at all levels of government provide more serviceswithout more taxes. It will help purchasing personnel vastly increase their contribution to earnings or budgets.
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(continued from front flap) Techniques of Value Analysis and Engineeringtells you why so much unnecessary cost exists in everything we d o . . . how t o identify, clarify, and separate costs which bear no relationship t o customers' needs or desires. . . how t o place a dollars-and-centsvalue on different customer functions. . . how t o divide a problem into "mind-sized" steps, each one of which is solvable and the sum of which solves the major problem. What's more, Mr. Miles goes on to explain how t o set and solve both management and service problems, how to achieve more realistic and effective understanding of the business environment, how t o organize for value work and train value analysts, and how t o motivate an organization in the use of value analysis. One chapter will be of particular interest t o architects, builders, contractors, and homeowners. It pinpoints specific items and areas i n the construction field where value analysis could result in enormous reductions of costs. But because of the book's careful organization, it will also be invaluable for seminar instructors, allowing them t o teach far more with far less effort by following the author's concepts, techniques, and systems. The volume concludes with a series of problems for the reader-real examples from competitive products, about which enough factual information is given t o let you reach a decision while checking your growth in value analysis skills.

Published by Eleanor Miles Walker

Techniques of Value Analysis and Engineering


Third Edition

Published* by Eleanor Miles Walker Executive Director Lawrence D. Miles Value Foundation

To m y wife Eleanor. A few times each century the r a n d m forces of heredity and environment create a masterwork in the form of a w o m a n - a w i f e - w h o nourishes the soul, spirit, emotions, mind, and body of her husband-morning, noon, and night--every day. She enjoys her life and enlarges his. She adds sparkle, zest, accomplishment, joy. One is mine-my wife Eleanor. T o W . A. SREDENSCHEK, pioneer in management understanding and support, whose efiective management actions provided opportunities, guidance, a d essential resources for high achievement.

"It is unusual for any individual to create a n entire intellectual discipline singlehandedly, but that is literally what we are dealing with in the case of Miles' brainchild-Value Analysis. It is unusual for any individual to postulate and have accepted in his own lifetime a method of thinking and problem solving which has such broad appeal and which is now utilized by so many people for such a wide variety of situations and problem types, but that is precisely what Larry Miles accomplished in his lifetime." This statement was made by Dr. William G. Ovens-Professor of Mechanical Engineering a t Rose-Hulman Institute of Technology. I believe these words of Dr. Oven's give a clear picture of Mr. Miles and the Value Techniques he originated. It gives me great pleasure to make this book again available to all. Every word in this third edition is exactly a s written by Mr. Milesnothing deleted and nothing added.

I'm sure you, the reader, will chuckle when you convert the dollar savings into percentage changes. Much has happened to the U.S. dollar in 18 years, but the percentage of savings by use of the Miles Value Techniques has increased.
You, the practicing Value analysts of this world, have chosen a unique profession. I hope these words of Mr. Miles will inspire you to become even more successful in your chosen field. Eleanor Miles Walker Executive Director Lawrence D. Miles Value Foundation

TECHNIQUES OF VALUE ANALYSIS AND ENGINEERING Copyright 0 1989by Eleanor Miles Walker. All Rights Reserved. Printed in the United States of America. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.