You are on page 1of 33

While you are waiting for our webinar to begin, you might be

interested in the downloads on the Attachment tab:

A copy of todays
presentation

Information on how to dial in if


you are unable to attend via VoIP

Have a question for our analyst? Click the Question tab. Q&A will be at the
end of todays presentation.
If you have any difficulties, please email gartnerwebinars@gartner.com.

CONFIDENTIAL AND PROPRIETARY I 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Top 10 Strategic Predictions


for 2016 and Beyond:
The Future Is a Digital Thing
Daryl Plummer

#GartnerSYM
2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

By 2019, enterprises will spend over


$1.2 billion on application security,
doubling the $600 million spent in
2014.
Analysis by: Ayal Tirosh
Predicts 2016: Application and Data Security

"Robos" Rising

Evolving Nexus

Smart-Start

Three Things to Consider

1
2
3

The relationship between people and machines will go


from cooperative, to co-dependent, to competitive

"Smartness" is being applied across the fabric


of the work environment
The Nexus of Forces is evolving into a new set
of scenarios

By 2018, 20% of all business content


will be authored by machines
CIO:
Identify opportunities to adopt automated
content generation services now
Near-Term Flag:
Next year, watch for a hiring freeze on
copywriters in favor of robowriting solutions
Analysis by: Karen A. Hobert, Martin Kihn

The "Robos" Have Already Begun to Rise


Have you ever
wondered how
narrative science
could be used
to enhance
your job?

Machines will create significant


amounts of business content

A Co-Dependent Relationship Can Be Beneficial


But how much
help can we
afford to give?

1 Million
New IoT devices
will be purchased
every hour of every
day in 2021

By 2018, 6 billion connected things


will be requesting support
IT Leaders:
Start viewing "things" as
customers of services
and learn to market to
them and to satisfy their
nonhuman requests
Analysis by: Jenny Sussin, Jim Tully, Kristin Moyer and Don
Scheibenreif

By 2020, autonomous software agents


outside of human control will participate
in 5% of all economic transactions
CIOs: Study technologies
based on crypto-currencies to
become familiar with the
predominant decentralized
value-exchange platforms
Use pattern matching
algorithms to detect
robothieves
Analysis by: Magnus Revang, Ray Valdes, and David
Furlonger

If you found out


your dog was an android,
would you still love it?

If you found out


your boss
was a robot,
would you obey
its directives?

By 2018, more than 3 million workers


globally will be supervised by a "roboboss"

IT Leaders:
Train managers to focus on
"human" issues such as creative
leadership, worker relations and
strategic planning
Analysis by: Whit Andrews, Frances Karamouzis, Ken Brant,
Helen Poitevin, Tom Austin and Diane Morello

Connected Systems Offer More Openings to Attack

Cars remotely hijacked

Students hacking the school system

Smart Systems Exacerbate the Problem

Smart buildings offer multiple


interconnected attack
surfaces

By YE18, 20% of smart buildings will


have suffered from digital vandalism
Digital Officers:
Commission algorithms to
detect and avoid obscenities
introduced from outside
the business
Technology managers:
Establish firewalls for
HVAC controls
Analysis by: Richard Marshall and Rob Smith

By 2020, more than 80% of CIOs in


social services, education and labor
departments will lead efforts to cope
with technology-driven job loss
Analysis by: Jerry Mechling
Predicts 2016: Government Continues to Adapt to the Digital Era

By 2018, smart machine


technology
revenues will surpass

NO
POACHING

$10 billion
Talent
is the next smart
machine battleground

By 2018, 50% of the fastest-growing


companies will have fewer employees
than instances of smart machines
IT leaders: Establish a role for
governance and management of
a hybrid ecosystem consisting of
employees and smart machines

CIOs: Promote the use of smart


machine technology for higher
leverage as a supplement to
hiring people
Analysis by: Frances Karamouzis and Magnus Revang

By 2019, use of passwords and tokens


in medium-risk use cases will drop
55% due to the introduction of
recognition technologies.
Analysis by: Ant Allen
Predicts 2016: Identity and Access Management

Passwords
are annoying

Our faces and voices


are our signatures

Active biometrics
are scary

By YE18, customer digital assistants will


recognize individuals by face and voice
across channels and partners
CIOs:
Enable customer-led
rules of engagement
with an opt-in "pull
approach" to avoid
perceived privacy
threats
Analysis by: Adam Sarner

Monitoring the Employee


Another Step Toward Quantifying the "self"

Worries about system


data will be dwarfed by
concerns over personal
behavioral and health data

By 2018, 2 million employees will be


required to wear health and fitness tracking
devices as a condition of employment
IT leaders:
Establish policies for
gaining employee
permission to share
fitness data with
wellness providers
Analysis by: Angela McIntyre, Sylvain Fabre, and Adrian Leow

From Single
Task Apps

To Complex
Human
Interactions

The Post-Mobile/Post-App Era is Coming

By 2018, 15% of workers will rely on


proactive services to discover, organize
and contextualize information.

Analysis by: Mike Gotta


Predicts 2016: Have Content Your Way

By 2020, smart agents will facilitate 40%


of mobile interactions, and the post-app
era will begin to dominate
IT leaders:
Evaluate virtual personal assistants
(VPAs) for workforce productivity

Develop cloud services with open


VPA APIs
Assess security and privacy
concerns for potential data leakage
Analysis by: Richard Marshall, Van Baker, Adrian Leow, Charles
Smulders, Ray Valdes and Jason Wong

Today:

Tomorrow:

Stop Blaming Cloud


Security

Start Growing Your


Cloud Security
Responsibility

Cloud service providers


are more secure than
the average enterprise
data center

Customer errors
and security gaps
have always been
THE key vulnerability

10

Through 2020, 95% of cloud security


failures will be the customer's fault
IT leaders:
Use cloud access security brokers to
discover if your SaaS is exposing
sensitive data internally or externally
Security Leaders:
Do not assume that the security of small
or regional cloud providers is as good as
large or global cloud providers
Analysis by: Jay Heiser

The Future Is Ours

#GartnerSYM
2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates.

Recommended Gartner Research

Top Strategic Predictions for 2016 and Beyond: The Future is a Digital Thing
Daryl C. Plummer and others (G00291252)

Gartner's Top Strategic Predictions for 2015 and Beyond: Digital Business Is
Driving 'Big Change'
Daryl C. Plummer and others (G00269904)

Smart Machines Demand a Smart Approach to IT Asset Management


Victoria Barber and Hank Marquis (G00274396)

Smart Machines See Major Breakthroughs After Decades of Failure


Tom Austin (G00291251)

Youll learn as a leader, how to refine and build new skills which are critical for you to maintain
influence in your role during your organizations digital transformation.

Remaster Your Leadership Using Six Personas Fit for Digital Business
Presented by:
Graham Waller, Research VP
Mark Raskino, Research VP & Gartner Fellow
February 11th 8am and 11am EST
Register Now

CONFIDENTIAL AND PROPRIETARY


2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Signature Series Upcoming Webinars


FEBRUARY
Gartner's Top 10 Strategic Technology Trends for 2016
MARCH
2016 CIO Agenda: Building the Digital Platform
Architecting Digital Business

Signature Series On-Demand Webinars


A Comprehensive Guide to Connectedness With Trust, Security and
Ethics in the Digital Business
Gartner's Top Predictions: The Future Is a Digital Thing
CONFIDENTIAL AND PROPRIETARY
2015 Gartner, Inc. and/or its affiliates. All rights reserved.

31

Simple steps for increasing the value of


today's webinar experience
Today's presentation
is available to download
on the Attachment tab
of our webinar portal
and on our webinar page.

Download our Upcoming


Webinars (pdf) on the Attachment
tab or visit gartner.com/webinars.
Dont forget to check out the ondemand webinars and share
these resources with your
colleagues.

Contact your Gartner account executive with any


additional questions, comments or for a complimentary
copy of today's presentation.

32

CONFIDENTIAL AND PROPRIETARY I 2015 Gartner, Inc. and/or its affiliates. All rights reserved.