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8 Symington Ave, Toronto, ON M6P 3W1; Cell: 647-300-2836; E-mail:


Excellent written, interpersonal, organizational and time management skills

Qualified leadership and collaboration skills; punctual and highly motivated; seize additional responsibilities with
confidence; able to work effectively as an individual or as part of a team
5 years of experience in customer service environment; excellent customer service skills; able to improve customer
satisfaction through a friendly, professional manner
Competence in working under pressure, proving general care/support, and knowledge of community/home care
Experience with leading activities for children and youth
Technology: proficiency in MS Office Suite, Mac OS; Meditech and Clinical Sunrise Manager
Languages: fluent in English, Punjabi, Urdu and Hindi

Registered Practical Nursing Diploma
Humber College Institute of Technology and Advanced Learning (North Campus); Toronto, ON
Expected graduation: December 2016; GPA: 86.8%

Sept 2013- Present

Bachelor of Arts
McMaster University; Hamilton, ON
Graduate from Bachelor of Arts Religious Studies; degree received

Sept 2008- Dec 2012

Bachelor of Science
McMaster University; Hamilton, ON

Graduate from Bachelor of Science Life Sciences; degree received

Sept 2008- Apr 2012

HSBC Steps to University Program of the Transitional Year Programme

University of Toronto; Toronto, ON

Completed Sociology 101Y; certificate and credit of completion received

Sept 2006- June 2007

Secondary EducationBloor Collegiate Institute

Sept 2004- June 2008
Toronto, ON

Received Ontario Secondary School Diploma (OSSD); Province of Ontario Scholar certification

Recipient of Bloor Alumni Special Award for outstanding contribution to the school in graduating year

Health Care Experience_____________________________________________________________________________

Field and Clinical Placement Neurology, N2
Sept 2015- Dec 2015
William Osler Health System, Brampton Civic Hospital; Brampton, ON

Currently working towards completing year 2 field placement as per program requirements

Providing direct quality nursing care to patients by educating families on health care needs, conditions and options

Under the supervision of fully- licenced RPNs and RNs assisted with the assessment of clinical diagnostics and
therapeutic services for patients

Administered scheduled medications; prepared and set-up IV medications and injections

Working towards accomplishing care of more than one patient by the semesters end
Field and Clinical Placement Complex Care Unit, 3C; Rehabilitation, 3B
Trillium Health Partners, Mississauga Hospital; Mississauga, ON

Successfully completed year 1 field placement as per program requirements

Maintained patient charts and confidential files

Ensured quality care to numerous patients

Asses patients vitals, performed head to toe assessment of patient
Provided hygiene care as per request of patient; assisted with activities of daily living
Prepared scheduled medications; administered injections where applicable

Established therapeutic nurse-client relationships with patients and caregivers

May 2015- Aug 2015

Other Employment Experience_______________________________________________________________________________________

Thistlecreek Health Care Ltd.
Feb 2016- Present
Part-time/Personal Support Worker; Oakville & Mississauga, ON

Following individualized care plans, observing and reporting substantial findings in clients behaviour to the appropriate
registered member of the health care team

Assist with ambulation, positioning, and transferring of client using appropriate equipment when needed

Aid clients with maintaining a satisfactory level of hygiene by assisting with total personal care, including toileting,
bathing, perineal care, grooming; and activities of daily such as eating or exercise

Perform patient watch for confused clients in long-term care setting or retirement homes

Ensure client safety by keeping living space clutter free, and orienting client to person, place and time

Promoting self-actualization in helping client reach their maximum potential by encouraging independence and
maintaining dignity

Accountable for ensuring adequate documentation, and communication to facility staff, and supervisor on clients
health status, and overall management of health complications such as pressure sores or infections
Dollarama Inc.
Oct 2012- Jul 2016
Part-time/Key Holder and Joint Health and Safety Committee; Toronto, ON

Promoted to Key Holder from cashier and sales associate since October 2012

Provide assistance to the store and assistant manager while striving for excellence in the areas of store cleanliness,
presentation of merchandise and customer service

Accountable for overseeing the daily retail store operation in the absence of store and assistant managers

As a team leader, responsible for providing instructions to other employees ensuring the store is running efficiently

Managing till and cash drawers and safe; responsible for tallying cash deposits as per each till at the end of each shift

Input total cash deposits, gross sales, net sales and customer count in cash/sales log, ensuring it is up to date

Ensuring weekly cash deposits for the bank are prepared with accuracy for collection by Brinks

As a member of the Joint Health and Safety Committee, responsible for ensuring all employees are aware of health
and safety protocol
Accountable for providing safety training to all newly hired employees
Responsible for monthly safety audit, while conveying new health and safety information from Head Office staff,
Manager and Assistant Manager to all employees

Volunteer Experience _________________________________________________________________________________________________

Volunteer at Kids Korner Daycare
Jan 2015- Aug 2015
Dovercourt Boys and Girls Club; Toronto, ON

Successfully completed 128 hours for Practical Nursing program requirements

Assisted ECE teachers with supervising children aged 2-8 years

Managed overall setting of the daycare: prepared art supplies, dramatic activities, and community based field trips

Encouraged an educational, safe and healthy environment amongst the children

Provided pre-school education with respect to reading, writing and language comprehension

Acted as a role model while providing access to artistic or scientific opportunities and creative development
Volunteer at Hamilton Ronald McDonald House
Apr 2010- Dec 2012
Family Room, McMaster Childrens Hospital; Hamilton, ON

Provide a small oasis of normalcy and support in a medical setting by communicating with patients and families

As a Senior Volunteer, provided training, orientations and assistance to new volunteers

Received 2 years of experience as the volunteer receptionist by addressing telephone and re-directing calls to
appropriate contacts; accepted donations and dealt with safe deposit of money from various organizations
Dealt with personal patient inquiries; maintained statistical information including visitors log and patient registration
forms; reported all information back to Manager of Volunteer and Family Room Services
Responsible for orientation and registration of families upon arrival to the room; manage daily family health checks
and provide overall assistance to families as needed

Licences, Certifications and Accreditations________________________________________________________________________

CPR and AED Basic Rescuer Health Care Provider (HCP)

Career Planning & Development Forum Certificate
Sickle Cell Workshop Certificate
Applied Suicide Intervention Skills Training (ASIST) Certificate
Standard First Aid Certificate
Criminal Reference Check (Status: Clear) Toronto Police Services
Joint Health and Safety Committee
Workplace Hazardous Materials Information Sheet (WHMIS) Certification

Mar 2016
Feb 2016
Mar 2015
Mar 2015
Mar 2015
Jan 2015
Jul 2012
Jul 2012