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Technological University of the Philippines – Manila

College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

88 Things Every Professional
Should Know or else…

Submitted by:
Maria Gracia R. Samson
Human Adjustment and Mental Hygiene
IE-620

Submitted to:
Dr. CRESANTA CELARTA
Professor, IE-620

. As a professional. friends and loved ones Non – Verbal Communication According to the book Silent Messages by Dr. Professional Image is divided into two aspects: • Professional Behaviour How you conduct yourself to your clients.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd. Albert Mehrabian. Ermita Manila. Philippines Rationale What Is A Professional Image When we say Image. It is how we represent ourselves not only through how we look but most important how we behave. superiors and colleagues in the workplace is what professional behaviour is all about. first impression is divided into three factors. • Professional Appearance This talks about your presence as a professional. Think about this: You only have a few seconds to make a first impression. you also have to keep in mind these three factors: . which embodies credibility. The way you move with control and ease in doing your job and presenting yourself to others by dressing appropriate. then to top that. which is usually hard. superiors and colleagues  Personal Life – life you spend at home with your family. you are living two lives:  Professional Life – life you spend in the workplace with your clients.

38% the tone of your voice or how you sat it. Philippines 7% the words or things that you say. Ermita Manila. They also tell others around you a story – your story Smile Your smile is a reflection of how good you feel about yourself. and 55% your non-verbal communication Face Eyebrows Celebrity makeup artist Dee Dee Marcelli said that eyebrows do more than frame the eyes. As a professional. posture is when we balance our weight on both legs. you should embody credibility so that clients would trust you and you could easily project it through proper posture. And if you feel good about yourself.. .Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd. everyone will notice it Posture Our body is way too heavy to be carried by just one leg.

. Eye rubbing . Philippines Top 20 Most Negative Body Language 1. Hand-on-hips 9.Picking Imaginary lint 11. Swivelling your chair 6. Sliding on the seat 3. Resting face on hand or fingers 7. Scratching 4. Tapping on feet 8. etc 5. Covering of mouth 14.Constant rubbing of skin 12. Yawning indiscreetly 10. Playing with pens. Touching of nose 15. Ermita Manila. Wringing your hands 13. Twirling your hairs 2. paper clips.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd.

eating or talking too fast. 2.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd. you can correct your own walk. SMILE A LOT.. BUT HASTEN UP No slamming of doors. 5. DON’T RUSH. LAUGH SOFTLY Boisterous laughter puts a dent on our elegance 6. STUDY THE WAY YOU WALK You can do this by watching yourself on the video. AVOID FILLER WORDS “Ah” and “Uhm” makes you sound unsure . Collar adjusting 19. PERFECT YOUR POSTURE Be conscious on how you hold your body. 4. Biting of the lips 20. Neck scratching 18. Philippines 16. Ear pulling 17. Ermita Manila. AVOID NEGATIVE BODY LANGUAGE Any type of fidgeting can ruin one’s elegance 3. Staring How to Develop Poise 1. That way. Improve your posture with extra help from a posture corrector.

Criticize in Private As a professional. In return. you will be able to command greater respect. . Praise In Public. praising in public is equally importance Be On Time. All The Time  Being on time for work shows you are willing to put in a full day’s work. You cannot control others’ attitude but you can definitely control your own.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd. what is underneath is the attitude which is mostly unknown to others. However. respect everyone and everything. which can be compared to our knowledge and skills. Ermita Manila. you should learn how to give praise to the people around you. BE GENTLE Be kind to everyone. Control Your Attitude Attitude can be compared to an iceberg. Now.  Demonstrates a commitment to your job and your employer Enthusiasm Is that feeling within that inspires and prompts one to act without though of reward It is the most powerful form of energy that one could generate.. Philippines 7. AVOID INAPPROPRIATE COMMENT If you have nothing good to say. What is mostly known to others is just the tip of the iceberg. zip it. 8. both of which can still be developed.

sparkle in the eye and brighten the personality. floods every cell with energy. It is a state you achieve when you are at your most energetic. Ermita Manila.Ralph Waldo Emerson Art of Small Talk DISCUSS • Their family except about partners • Their interest • Positive news • A recent play or movie or a TV show • Sports • Favourite places Place of origin AVOID • Gossip . engaging and productive. Philippines Its lights up the whole human consciousness.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd.. “Nothing great was ever achieved without enthusiasm” .

Philippines • Questions involving money • Politics • Interrogating questions • Crime • Religious topics • Diet and weight • Jokes with ethnic under stones Manners To Observe Around The Office • Punctuality • Stay away from gossip • Refrain from being loud • Avoid strong smell • Assume that all associates prefer to be address formally • Never eat odorous food at your dest • Privacy please • Ask before borrowing anything • Be conscious of the tone of your voice • Be friendly to everyone • Don’t be too honey .Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd. Ermita Manila..

8. Before the meal. rest your utensils on your plate . 6. 13. Avoid ordering difficult food to eat ( spaghetti. Ermita Manila. Philippines • Don’t interrupt your collegeaues • Share the credit • Keep the office clean • Don’t ware your commuting shoes at work • Don’t apply makeup or do your nails on the table • Keep your ringtone under control • Don’t take personal calls • It’s okay to blow your nose at your desk only if it is an emergency • Don’t come to work if you are too sick 20 Business Meal Manners 1. When you speak. 3. Do not pick your teeth on the table 11. open sandwiches). shake hands with everybody on the table. Apply the cut-and-bite-rule 10.. Do not butter all the bread at once. 7. 9. Don’t drink alcohol in a business meal unless the host is having one. Avoid leaving lipstick or oil smears. Let the host take the lead when ordering. Avoid slouching and tilting your chair. 4.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd. Place your napkin on your lap after everyone is seated. 12. Don’t order any unfamiliar food. 5. 2. ribs. Avoid chewing loudly and speaking with food in your mouth.

The host who invite must take care of it. 20. Keep your elbows off the table. Don’t over indulge. 18. Avoid discussing controversial topics 15. Save the most important business talk after the main entrée. 16. Take your time eating. this is not your last meal. 19. Make sure you thank the host after a business meal. Philippines 14. 17. Ermita Manila. This is a reality you cannot afford to ignore 5 contributing Factors on How to Look Good: • Fresh-Looking Face • Hair • Personal Hygiene • Appropriate Clothes • Accessories .. Don’t argue over the check.. • Professional Appearance Every outfit you wear directly influences how others perceive you…. talking and especially listening to everyone at the table.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd.

 Take good care of your body since it is your one and only. Philippines “The apparel oft proclaims the man” – William Shakespear “Clothes make the man.  Reward yourself regularly because it will make you feel good even in the smallest way. Ermita Manila. and because you deserve it. . Hence it would be better if energy is always positive. Naked people have little or no influence on society” – Mark Twain  Personal Grooming  Surround yourself with positive people because our body absorbs the energy around us.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd..

Philippines  Wear clothes that make you feel good because it heightens your self confidence that inevitably rakes in a positive response from others.  Don’t compare yourself to other.Technological University of the Philippines – Manila College of industrial Education Graduate Program Ayala Blvd. You will never be them in the same way that they will never be you. Ermita Manila. inspire yourself and in no time. you’d be a better version of yours.  Laugh don’t take life too seriously. .  learn something new every day. Every time you see someone you wish you could be. Each of us is uniquely beautiful. Never let a day end without learning anything be it simple or otherwise. learn from it first then just laugh it off next. When you commit a mistake..