You are on page 1of 55

STUDENT INDUSTRIAL TRAINING

REPORT
SIT REPORT
ICB 3047
Name

: Wan Muhammad Noraiman

Matrix ID Number

: 17926

Programme

: Mechanical Engineering Department

Place of Training

: Highbase Strategic Sdn Bhd, Teluk Kalong

Period of Training

: January 18, 2016 – August 19, 2016

HC Supervisor

: Haji Salleh Amri bin Zahid

UTP Supervisor

: Mohd Zulhilmi Paiz Ismadi

Wan Muhammad Noraiman

17926

1

Mechanical Engineering Department

Wan Muhammad Noraiman

17926

Mechanical Engineering Department

Acknowledgement
Firstly, I would like to be grateful to the Almighty One and Only God, Allah
s.w.t. Without HIS guidance and permission, none of these would have happened in
the first place.
Ultimate appreciation goes to my parents, without the sacrifices that they
have made in order for me to be able to study, I would not be able to study in
Petronas university of Technology in the first place. They are the ones that have
been supporting me in all kinds of supports a child could ever have even though I
have many downs rather than ups.
I would like to thank Highbase Strategic Sdn Bhd for giving me an
opportunity to have an internship here. Special appreciation goes to both of my
supervisors, Haji Salleh Amri bin Zahid playing the part as HC Company Supervisor
and Mohd Zulhilmi Paiz Ismadi playing the part as Petronas University of
Technology Supervisor.
With their help, I was able to undergo this internship without having to face
too much problems that may cause inconvenience in in the internship course or any
personnel involved in the process.
To conclude this acknowledgement, I would also like to thank you the
engineers and staffs at Highbase Strategic Sdn Bhd who have been helping me
during the course of my internship programme.

2

Wan Muhammad Noraiman

17926

Mechanical Engineering Department

Table of Contents
Contents

Pages

Introduction

4

General Overview of the Company

7

-

Core Business

9

-

Types of Products

9

-

Types of Services

10

Work Culture

11

Occupational Health & Safety

11

-

Safety Regulations

11

-

Trainings Provided

14

-

Company SOP

17

Work Environment

20

-

Team Work

20

-

Work Ethics

23

Work Experience

24

Skills Gained

25

-

Communications Skills

27

-

Time Management

28

-

Initiative

30

Knowledge

32

-

Understanding Job Requirement

33

-

Completing Task Given On Time

41

Discussion on Sustainability

42

Common Practice & Future Recommendations

42

-

Environmental

42

-

Economical

43

-

Political & Cultural Dimension

43

Conclusion & Recommendations
-

45

Overall Summary

47

References

48

Appendices

49
3

Wan Muhammad Noraiman

17926

Mechanical Engineering Department

Introduction
SIT & SIP Internship Program

This internship course is offered by Petronas University of Technology in
order to familiarize the students involved with the work environment. This method
will make the students to be able to adapt to working environment better when the
students have graduated from Petronas University of Technology.
The internship course is consisted of two different sections. The first part is
the Student Industrial Training (SIT). This part of the internship program is to
provide the students the basics of the industrial work environment provided by their
own respective companies. This SIT course will take the first four months of the
whole internship program.
The second part is the Student Industrial Project (SIP). This part of the whole
internship program will start after the SIT part ended. The purpose of this part of the
internship program is to familiarize students with real work tasks and projects.
These work tasks and projects will be given to the students by their respective
companies. The projects type and works may vary but they will teach the same
concept of being able to work on a project independently.

4

Terengganu Darul Iman. designation and their faces can easily be identified in case if needed in any work that may be involved in the future. The department that was assigned by the host company supervisor was to be under the Operation & Maintenance team at the Highbase Strategic SDN BHD. Kawasan Perindustrian MIEL Teluk Kalong. Fasa I. I was assigned to assist and learn the T445 Tank Management Project that was present at that time. The admin executive of the Highbase introduced every staff available at that time in person so that the identity. D8.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Highbase Strategic Sdn Bhd The assigned internship company was Highbase Strategic SDN BHD that was located at Teluk Kalong at Kemaman. The full address is: Yard 8: Operation Office: Lot No. 24000 Kemaman. He is currently working at Highbase Strategic Sdn Bhd as a project manager. Malaysia. My supervisor is Haji Salleh Amri bin Zahid. 5 .

6 . Student Industrial Project (SIP): Familiarize with real life projects or works. When the student finishes each part of the SIT or SIP. Others than that the students should be able to polish some soft skills needed for better efficiency in work environments such as: - Punctuality - Work Conduct - Working Manners - Teamwork - Documentation Skills Many others related job hard and soft skills that may be needed for future working experiences were also learnt and obtained.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Learning Outcomes The learning outcomes summarized as before: Student Industrial Training (SIT): Familiarize with work environments. the students are expected to have at least the above learning outcomes stated earlier.

Highbase Strategic has been helping to encourage the development of Oil & gas industry in Malaysia and will keep continuing to do so. repair and maintenance of pressure vessels and storage tank (fixed and floating roofs). desludging. HIGHBASE had also successfully acquired the ISO Accreditation (ISO 9001:2008) in May 2010 from Bureau Veritas Certification (Malaysia) Sdn. general & dimension survey. we can offer better value propositions to our existing and future clients. HIGHBASE offers comprehensive services for the cleaning. works coping & work pack preparation. 7 . Leveraging on our accumulated experience and comprehensive service capabilities. Bhd. HAZMAT & TENORM services. Since 2005 until December 2013. HIGHBASE had successfully undertaken about 200 projects covering more than 800 pressure vessels offshore and onshore. HIGHBASE was appointed by PETRONAS under the Vendor Development Programme (VDP) for the scope of “Pressure Vessel Cleaning Services” in July 2006. and waste / sludge collection & packaging etc. Highbase Strategic Sdn Bhd History in Malaysia Highbase Strategic Sdn Bhd (HSSB) obtained its first oil & gas industry license from PETRONAS Sdn Bhd in 2005. These services include project management. In striving towards service excellence and good quality management practice. repair and maintenance. and maintenance in terms of Oil & Gas Industries. resource & procurement planning.Wan Muhammad Noraiman 17926 Mechanical Engineering Department General Overview of Highbase Strategic Sdn Bhd Highbase Strategic Sdn Bhd Information: This company specializes in operation. repairs. The company has successfully graduated from the above program in September 2012. HIGHBASE also has vast experience in undertaking various storage tank cleaning. pressure vessels / tanks cleaning. repair and maintenance projects at crude oil refinery and terminal. project materials procurement.

HIGHBASE will continue to strive towards service excellence 8 . HSE and social considerations Our Commitment: - HIGHBASE is committed to provide its customers with excellent value propositions through high quality products and services - HIGHBASE endeavors to optimize its resources and synergize its core competencies by adopting best practices and standards to meet customers’ expectations - HIGHBASE aspires to progress further by putting more emphasis on smart partnerships and strategic alliances in order to offer better value proposition to its customers - Having a proactive.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Highbase Strategic Sdn Bhd Vision. expand and add value to the services to achieve continuous growth - To promote balance in business operations through integration of economic. dedicated and committed management team and employees. & Commitment: Vision: - To be a global service provider of choice for the Oil and Gas industry Mission: - To provide advanced technologies and innovative solutions to meet customers' needs - To enhance. Mission.

cleaning or services. The team is responsible for making work packs. This is to ensure that every client of the Highbase Strategic Sdn Bhd will always get the best service possible from our company and has the best possible of satisfaction level. and closed out reports.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Core Business The core business of Highbase Strategic Sdn Bhd is operation and maintenance services. The products used by the Highbase Company come from the different manufacturers from different companies specializing in making products specifically aimed for the best Oil & gas industry Operation & Maintenance Services. HSSB provides the essential services needed by the Oil & gas industry to ensure that the Oil & gas industry can run smooth and efficient in terms of time without having to have any kind of incidents or accidents that may halt the workflow of a certain project. The team will ensure that everything is to be as it is and is under control. Type of Products Highbase Strategic Sdn Bhd does not have any specific product that is made under the Highbase Company. tools and consumables needed for the services that are offered by the Highbase Strategic Sdn Bhd. Highbase Strategic Sdn Bhd does offer the services of supplying the necessary equipment. work site surveys. However. The Highbase Strategic Sdn Bhd is known for using the highest quality materials possible for any services provided by the Highbase Company such as maintenance. 9 . These files are essential for keeping the projects that the HSSB made contract with any company run smoothly and finish according to the time frame given by the clients’ companies respectively. The Highbase Operation & Maintenance team section is responsible for making this possible.

CPI & Reactor - HAZMAT Monitoring & Decontamination Services - Blasting & Coating Services - Onshore/Offshore Facilities Modification - Supply of Manpower. & Pipe Fittings etc. Column. Chemicals.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Types of Services Highbase Strategic Sdn Bhd offers many type of services involving the matters on Oil & gas industry. The services provided by the Highbase Strategic Sdn Bhd are as the following: - Pressure Vessel Cleaning & Maintenance Services - Tank Cleaning & Maintenance Services for Fixed & Floating Roofs - Cleaning & Maintenance of Heat Exchanger. Pipes. Stripper. They can also prevent other major breakdowns such as damages that can cause financial losses and leakages that may harm the workers or the environments. 10 . They are also meant to prevent or reduce the risk to the most minimum of any undue interruption that may cause poor production rate of our clients’ company. - TENORM Inspection & Monitoring Services These services are offered by Highbase as these are essential and very important in Oil & gas industry section. These services will be explained later in more details under the knowledge section.

This is because the offices are full of work pack documents that fill the wall shelves of the offices. Other office rules includes the workers to follow proper office conducts. The workers may not engaged in dangerous or risky activities that may bring harm or hazard to the workers and the environment. 11 . Highbase Strategic has prohibited any smoking activities inside any of the office internal areas. The attire should always be at least smart casual with an optional of wearing a coat when going to important events for official look purposes.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Work Culture Occupational Health & Safety Safety Regulations & Attire Rules Highbase Strategic Sdn Bhd has always been encouraging safe work conducts since its time of establishment. Any fire that may spark the papers may cause the entire building to catch on fire. The shoes and socks are allowed to be taken off when entering non-shoes office areas. As for the safety of the office workers. Highbase Strategic Sdn Bhd has created some set of rules that are needed to be followed and will change under different circumstances. The standard attire set that is allowed in the office areas as shown as in the picture above.

a hard hat. they have different rules needed to be followed compared to the office workers. The minimum PPE equipment that must be worn to enter the yard area are a set of coverall. Standard Personal Protective Equipment (PPE) consisted of a Hard Hat. An office worker must comply with these rules if he or she wants to go to the yard section. and a pair of safety boots. & a pair of Safety Boots worn by Highbase Strategic workers when doing any work that involves risks of having accidents or injuries. a Coverall. The main rules concept is that to ensure the safety of the yard workers in case of any unavoidable incidents or accidents that may occur.Wan Muhammad Noraiman 17926 Mechanical Engineering Department As for the safety of the workers that work in the yard section at the back of the office. The yard safety rules are almost similar to any field site workers in any Oil & Gas Industrial safety rules except the rules are not as strict. The Personal Protective Equipment (PPE) must always be worn by any worker in the yard section regardless of any worker. 12 .

Accordingly. Noor Jasni Zakaria Managing Director Highbase Strategic Sdn. we expect all our employees to play a proactive role in sustaining excellent safety performance. Bhd 13 . Safety and Environment (HSE) aspects in all our employees. Safety. industry standards and best practices. - Prevent pollution to the environment. We will continuously promote safety culture and enhance HSE management system to ensure that our employees are proactive in dealing with HSE matters. We believe that every employee has a part to contribute towards minimizing or eliminating safety and health risks. Highbase Strategic Sdn Bhd is committed to: - Ensure the operations are carried out in accordance with legal requirements. We will also support safety initiatives driven by our clients to help improving the safety and health of our employees and theirs. - Minimize risks to our employees and other stakeholders. - Ensure the health and safety of all our employees are not compromised. To achieve the objectives of this Policy. & Environment Objectives It is the policy of Highbase Strategic Sdn Bhd that all possible steps will be taken to prevent accidents and injuries and create a safe and healthy work environment for all our employees. - Instill personal interest and responsibility in Health.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Highbase Health. we will establish a safety culture to: - Prevent accidents and injuries in all our operations.

14 . The Work Pack needs to be done before a project while the Closed out Report after a project is finished. Work Site Survey Report and Closed out Report were studied properly. The engineers assisted in how to learn the work flow process. The major difference is Work Pack contains analysis and information to make the project runs smoother but a Closed out Report merely reports the whole progress of a finished project. Operation & Maintenance Workflow Process The first training provided by the Highbase is to learn the workflow process of the Highbase Operations & Maintenance Department.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Trainings Provided Highbase Strategic has offered some in work trainings provided by the Highbase staffs themselves and some are provided from an external companies. Work Pack Files Closed out Report Some examples of the files needed to be done at Highbase are shown as above. The necessary files such as the Work Pack.

The participant must have the minimum amount of correct questions answered. The OGSP can only be acquired by attending the lecture that is provided by NIOSH Safety Centre on Thursdays. Before each break. The lecture is started at 0800 hours and ended at 1700 hours. The OGSP card that was acquired in 3 working days after attending the NIOSH Safety Lecture. the participants must answer the provided testing materials with the correct answers based on the information provided by lecturer beforehand. The NIOSH Safety Centre provided the necessary reading materials as well as testing materials to each participants before starting the lecture. The OGSP card is finished in about 3 working days.Wan Muhammad Noraiman 17926 Mechanical Engineering Department NIOSH Safety Lecture for Oil & Gas Safety Passport Requirements Then. 15 . Highbase provided training in order to acquire the Oil & Gas Safety Passport (OGSP). Then the lecture begins and will take breaks in intervals of 3 hours each with 30 minutes break in between. After the Safety Lecture by NIOSH Safety Centre is finished. the participants will be notified when their OGSP cards are finished. The lecture provides the participants the necessary safety regulations from multiple companies. failure to do so will result the participant to fail and need to repeat the lecture again.

Wan Muhammad Noraiman 17926 Mechanical Engineering Department Equipment and Consumables Details Training at Yard Section Although an Engineer is not primarily used for any manpower work. Many tools. This training is provided by the Highbase and assigned under the supervision of the quartermaster of the Yard section. The specifications and purposes of each tool are studied and recorded for future reference purposes for incoming projects or any work that may need the knowledge. it is still essential for an engineer to be able to identify the tools. Each item is introduced and explained by the quartermaster. The pictures above shows the work station located at the back inside the Highbase building. and equipment that are being used by the company. materials. However. The specifications and purpose of each tool. equipment or consumables was studied. consumables or equipment properly in a working site as well as precautions needed to be taken in order to operate them. 16 . The quartermaster will briefly demonstrate the how to use any tools. The work station is specifically located behind the area where the admin executive is located. equipment and consumables that are going to be used by Highbase Strategic Sdn Bhd are stored here. large scale items such as giant compressors and vehicles are stored somewhere else or just being rented out when needed.

Wan Muhammad Noraiman 17926 Mechanical Engineering Department Company (SOP) Standard Operating Procedure Standard Operating Procedure HSE Level 1 1.0 Leadership and Commitment 2.0 Evaluation & Risk Management Identifying of Hazards and Effects Evaluation Recording of Hazards and Effects Risk Reduction Measures 5.0 Auditing and Review Auditing Audit Plan Audit Procedure HSE-MS Review 17 .0 Planning General Asset Integrity Procedure and work Instruction Management of Charge Contingency & Emergency Planning 6.0 Policy & Strategic HSE Policy and Administration Strategic Objective 3.0 Organization Resources & Organization Structure & Documentation Responsibilities Training & Competency Communication Documentation & Control 4.0 Implementation and Monitoring Activities and task Monitoring Records Non-compliance and corrective action Incident Reporting and follow up 7.

0 General Safety Housekeeping Office Safety Personal Protective Equipment Fire Fighting and Life Saving Equipment Accident Reporting and Investigation 5.0 Philosophy and Policy HSE Philosophy Policy 3.0 Construction Safety Tools and Equipment Permit to Work Equipment Safety Passport Construction and Maintenance Work Occupational Health & Hygiene Waste Management and Disposal 18 .0 HSE Programme Objectives Mobilization Requirement Work Procedures Training Safety Meeting Safety Inspection and Audit Annual Programme U-See U-Act Programme 4.0 Document Issue Control 2.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Standard Operating Procedure HSE Level 2 1.

0 Emergency Response 8.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Standard Operating Procedure Level 3 1.0 Pneumatic Testing 12.0 Hazard Effect Management Process 10.0 Radiation Safety Procedure 4.0 Record Management 2.0 Internal Audit 7.0 Inspection and Maintenance of Equipment 5.0 Scaffolding Procedure 6.0 Incident Report and Investigating 3.0 Project HSE Plan 9.0 PPE Management 11.0 Schedule Waste Management 19 .

Pressure Vessel Maintenance Team Chart Work Pack Execution for any Involved Projects In the Operation & Maintenance Department. and the most important. The Work Pack file alone has several sections inside it such as work site survey reports. and even some extra data that may varied across different projects. customer satisfaction. A good team work is very important in order to ensure the work flow is as smooth as possible. site photo reports. A good team work also prevents late due date submissions on necessary document files. certificates and clearance passes of the field workers. Most of the work that is need to be done in Highbase Strategic need a very good team work value. This is because most of these works needs everyone in the Operation & Maintenance Department to use each of their specialized skills in order to complete the whole project. approval from the project manager or CCO. 20 . financial loss. halt of projects.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Work Environment Team Work Team Work is a very important factor in any major companies especially engineering companies. the department firstly need to make a work pack file for any project before starting it. Highbase Strategic Sdn Bhd is also not excluded of in need for a good team work among the staffs in the company. delay starts of projects.

The files are then checked by thee project manager for final approval process.Wan Muhammad Noraiman 17926 Mechanical Engineering Department So in order to complete these files in the Work Pack. the economic condition. more accurate. The Operation & Maintenance Department has divided the tasks among the workers to finish each type of the section so that the whole work pack can be done faster. Hence. and even the contract prices for the field workers may vary at different times. the head resource executive. After being approved. the work pack for any involving project is completed in a faster and better manner. 21 . The other staffs in the Operation & Maintenance Department such as the admin executive. Customer Service The Highbase Strategic Sdn Bhd is also committed in giving the best possible customer service for the clients whether for only asking thee price packages for certain projects or even any related questions about Highbase Strategic Sdn Bhd. Then. Field Site Work Survey and similar files. and the amount and type of tools that are needed for any files involving others that the field site report. the engineers and the resources manager will determine the price that is suitable for that time without jeopardizing the quality of the service. and less mistakes done. the files obtained from both side of the working team will be combined and compiled into a file. The engineers in the Operation & Maintenance Department will collaborate with each other to obtain the necessary files needed for any of the field site report sections such as Field Site Photo Reports. These steps are necessary as the pricing of the services may vary across as the consumable supplies. for finalization processes. the work pack will be considered pass and done. The staffs from different sections will work together on this matter. the making and checking of the competency cards of incoming. For example if a client calls for a price package for a certain project. and the yard quartermaster will ensure the completion of other necessary and essential files such as the certificates and clearances pass of the incoming field workers for the project.

the price package or any related answers asked by the clients earlier is sent directly to them by their preferred methods of emailing or calling them directly. wrong file sections. The meeting would discuss some things among each other on how to improve the current team work efficiency for best work production possible. in order to avoid these. “Together We Make It Better”. But the team can decide whether to submit their parts early or just in time for the deadline due date and time given. Highbase Strategic is also quite unique in maintaining the efficiency of the teamwork in the company. So. The rules are rather simple and effective. The rules are that the work must be done within the period of time given by the clients. Team Work Essentials & Maintenance Although team work can enable a certain company to be able to do things in a faster manner. the workers will be always be reminded that the Highbase Strategic Sdn Bhd always put work quality first for their clients as goes the saying made by the Highbase Strategic Sdn Bhd. 22 . Weekly. and even late synchronization between the teams. an unorganized team work can cause the team to perform poorly and may cause even more problems in the work process such as conflicted files. the Highbase has made some necessary rules that are needed to be followed by each of the team. a meeting known as “Super Meeting” is conducted and it involves every single workers in Highbase no matter what their rank and position are.Wan Muhammad Noraiman 17926 Mechanical Engineering Department When the data is obtained. As a result.

The common work ethics codes that are practiced by the workers in Highbase Strategic Sdn Bhd are: - Maintaining good manners. the workers must always improve themselves for the betterment of Highbase Company by practicing good sub-ethical codes when doing their work: - Always showing good manners. - Avoiding any bad business such as briberies and stocks blackouts. 23 . For being at Highbase Strategic Sdn Bhd for some time. - Maintaining the assets of the Highbase properly. - Maintaining good overall discipline. The work ethics in Highbase Strategic Sdn Bhd are rather simple and according to standard common sense that are needed to be applied according to today’s working standard. Highbase also has the work ethics codes that are needed to be followed by the workers. - Always being a person with compromise and being considerate to anyone whether to clients or office mates as long as the requests are within reason. the codes are realized to be very important to maintain the good health social and business status for Highbase. - Avoiding personal interests and matters in works. - Maintaining good client and worker relationship. - Maintaining good overall characters value. good work conduct. - Always execute any work involved with Highbase Strategic Sdn Bhd in a professional manners. and good attire setup when dealing with anyone whether they are clients or office mates. - Maintaining good working culture. - Always use proper procedures and working process when executing any work that is needed to be done for Highbase Strategic Sdn Bhd. These coded will serve as a guideline for the workers so that they know the necessary and correct way in doing their daily work.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Work Ethics Like any other companies. Therefore as a worker for the Highbase Strategic Sdn Bhd.

passive no technical skills are also learnt such as good file managements.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Work Experience Skills Gained The Highbase Strategic Sdn Bhd has taught many skills that are necessary in order to be able to work in a working environment effectively. 24 . effective communication process. Highbase Strategic Sdn Bhd taught these passive skills. The files will represent the image quality of the management of the Highbase or any company that uses this method of presentation. As a result. printing and compiling the files needed for a certain project whether before (Work Pack) or after (Closed out Report) project. The skills gained from the Highbase Strategic Sdn Bhd are mostly enhanced skills that are already possessed in the first place. This improved ability will surely help to work better in any engineering working environment as the information being taken out from the diagrams can be done in a faster and more efficient manner. The difference is that the skills are honed and to be upgraded from an amateur level to professional level. managing files has become much more efficient and will not take up any unnecessary excessive time taken for editing. Working Skills Learnt The technical skills such as doing proper files management such as doing work pack procedures and proper closed out reports taught the importance of making the files presented to the clients company to have as much useful information for the involved project but at the same time being compact and professionally arranged format. Other technical skills learnt is the ability to read complicated engineering schematics diagram given by the engineers. Others than the technical skills given earlier. and time management ability are also obtained.

25 .Wan Muhammad Noraiman 17926 Mechanical Engineering Department Some of the drawings examples that are studied and learnt during the internship training.

26 .Wan Muhammad Noraiman 17926 Mechanical Engineering Department Some of the drawings examples that are studied and learnt during the internship training.

the more money or financial value goes to the drain. different kind of communications are executed between engineers and the field workers. But. it will still take time for them to interpret the data and this will cost time and eventually money. This is because the work needs to be done quickly rather than the need for super accurate results as long as the work done is within the acceptable range. So. Communication Skills among Workers The communication skill is not only about how to speak professionally or in some sort of office style communication only. dimensions. the engineers simplified the communication skills such as making rough easy to read sketches. engineers will communicate among the engineers by using standard communication by using ISO standard files such as standard CAD drawings. Highbase Strategic Sdn Bhd always encourages all staffs to practice good professional communication skills to anyone while working. For example. direct names of the products and items needed for the operation and the purpose of the project is stated out. This is to ensure faster and more efficient working procedure as even though the field workers know how to read the standard engineering procedures and such. and the necessary procedures needed to be done are explained very accurately and has no communication flaws or errors. The communication skills taught at Highbase Strategic Sdn Bhd is more to what communication skill is most effective for a certain communication circumstances while doing business and projects. This is the most effective communication among the engineers as the items.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Communication Skill Communication skills is one of most fundamental skills to mankind but also currently the most important skill needed for any working environment. standard calculations and standard code names for materials according the world ISO standards. 27 . This is important as the more time taken for a certain project to finish. This is to ensure that the social status of the Highbase can be increased among the society or maintained properly.

Wan Muhammad Noraiman 17926 Mechanical Engineering Department Communication Skills among Clients As for the communications skill applied to the clients. and time taken for the project to finish. This is because a good time management will ensure the work done to run smoothly and according to the due date or period of time given. So. If both side of the party. the clients will tend to ask for the prices. packages of services provided. the work pack for the project will soon begin and the project will be executed according to Highbase Strategic Sdn Bhd standard procedure. the question will be sent to the engineers by the admin executive and will be analyzed. clients and Highbase Strategic Sdn Bhd. or calls. the projects involved may be in a risk of not being executed and may cause problems even if are able to be executed. If the time management is bad. Time Management Highbase Strategic taught that time management in a company is very important. The engineers will find the proper procedures. If the client is dissatisfied with the packages offered by the Highbase. the data will be simplified and then sent to the admin executive in order to be sent to the clients through their preferred channel such as email. items. These problems may cause financial loss to the Highbase Strategic Sdn Bhd or even worse. messages. 28 . agreed to the terms made earlier by both sides. the engineers will explain whether a compromise can be done or simply the request was just not achievable or being too risky. a bad reputation in terms of business social status. For example. and the time needed to finish the project as per asked by the clients. the workers at Highbase Strategic Sdn Bhd will adjust their communication skills as per needed according to the clients’ need. After all of the data are obtained.

The time will vary among the working procedures according to their work size. the working hours can be chose form 0800 hours until 1700 hours or 0900 hours until 1800 hours for any working days. Even so. This is to ensure that the works being done is not too quickly executed. and priorities. They follow the procedures and the working process for the particular time quite strictly. The standard international working hours should be around 0800 hours until 1700 hours and fulfilling the 9 working hours needed for any daily work. needs. Works that are done too quickly and may surpasses the 29 . At Highbase Strategic Sdn Bhd.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Highbase Strategic Sdn Bhd Working Hours Highbase Strategic Sdn Bhd working hours is quite flexible and forgiving for the workers. They do not practice lateness or any delay in their working process that may cause delays in projects or even worse the dismissal of project contracts. The fingerprint attendance provided by Highbase Strategic Sdn Bhd is very flexible so that the workers can choose the time range given earlier as long as the full 9 working hours is fulfilled. the workers also set the maximum working rate for a certain working procedure. Highbase Strategic Sdn Bhd Working Time Range The workers at Highbase Strategic values time management very much. The fingerprint attendance will take the time of coming in and out of the office. The finger print attendance system used by Highbase Strategic Sdn Bhd.

one must always be punctual in their work so that the work flow will not be interrupted but must not be too quickly executed in order to avoid unnecessary errors made in the too fast process. This initiative was gained in order to enhance one knowledge without in need of excessive tutoring or help from any third parties as much as possible. the company treats the workers as humans rather than fully fledged compulsory working people. Personal Time Management Skills Gained from Highbase Time Management Process The personal skills obtained from Highbase Strategic Sdn Bhd was to be very adaptable to time managements according to the circumstances at that particular time. The challenges provided by Highbase Strategic Sdn Bhd should be done in a professional manner so that the professional skills may be enhanced for a better working experience and results in the future. That being said. The workers can ask for unpaid leave relatively easy as long as the reason is stated and being logical and acceptable. Highbase Strategic Sdn Bhd Working Leave At Highbase Strategic Sdn Bhd. This initiative will help oneself to be able to provide to the self independently in terms of any 30 . Initiative Initiatives Honed The first initiative honed during working at Highbase Strategic Sdn Bhd was to be able to solve the incoming challenges in a new work environment. This is also very important as the workers will be notified earlier and can adapt to the temporary change accordingly. The second initiative is the independent working data collection.Wan Muhammad Noraiman 17926 Mechanical Engineering Department human limits of the workers will tend to have a lot of errors and mistakes that may cause problems for the projects in the future. This procedure of unpaid leave is very important and needs to be done before the leave as the works can be rearranged among the workers to fill up the temporary absence. Other personal skills obtained was to make the notice of absence earlier to prior date.

The third initiative honed is the initiative to research for more knowledge without the need to be encouraged by third parties. This initiatives was obtained when one wants to be able to have as much knowledge about the working company. 31 . To conclude. these initiatives gained during the internship training are very important to develop oneself to be a better person and to able to perform better in any working environment offered in the near future. This initiative will be able to help one to be better in terms of knowledge of a work environment or even better to be fully independent in any working fields.Wan Muhammad Noraiman 17926 Mechanical Engineering Department working data needed for a certain company without burdening the workmates and be more efficient in work.

and supply services for any type of vessels and tanks used by the oil and gas company. The Highbase Strategic Sdn Bhd can be considered as a very important catalyst for the development of Oil and Gas Industry. The technical skills that have been learnt proved to be useful for future applications. Pipes & Pipe Fittings etc. and Reactor - HAZMAT Monitoring & Decontamination Services - Blasting and Coating Services - Onshore / Offshore Facilities Modification - Supply of Manpower. Chemicals. - TENORM Inspection & Monitoring Services. These methods are necessary in order to ensure that any Oil & Gas Company involved in the process to be able to continue operating without having to be 32 . Column. This includes normal maintenance services. maintenance and even fixings done by Highbase helps improve a lot of Oil & Gas Company in order for them to be able to work proficiently. The services provided by as stated in earlier pages Highbase Strategic Sdn Bhd are as the following: - Pressure Vessel Cleaning & Maintenance Services - Tank Cleaning & Maintenance Services (Fixed & Floating Roofs) - Cleaning & Maintenance of Heat Exchanger. The operation. Highbase Engineering Knowledge Learnt During the Internship Course The things that had been learnt while doing the internship program is the works that are related to the maintenance services that are done by the Highbase Strategic Sdn Bhd. The knowledge about how to adapt to working environments as well as learning technical skills along with it. replacement or fixing services. many new things have been learnt in this part of the internship program. CPI. Stripper.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Knowledge Understanding Job Requirement The jobs that are done at Highbase are very essential to any Oil & Gas Company. At Highbase Strategic Sdn Bhd.

This method is very favorable as it is very effective but also vey cost and time efficient. the damaged parts will be replaced with the new ones so that the vessels and tanks can operate again without the need of replacing the entire tanks or vessels. Highbase Strategic offered consumables. Clients wishing to make a 33 . The basic summary information some of services will be explained later. Any partially non-working vessels or tanks that can be fixed will be tuned up and adjusted so that the vessels and tanks will perform at its peak condition again. tools. equipment and even manpower needed in order to finish a certain project. Pressure Vessel Cleaning & Maintenance Services Maintenance services offered by Highbase Strategic Sdn Bhd is consisted of basic maintenance that may be needed for long term running vessels or tanks systems that are used by the Oil & Gas Company. This measure will make sure the operating tanks and vessels will always be able to perform at the highest capacity as possible without the risk of having any incidents or damages that may occur during their continuous operations.Wan Muhammad Noraiman 17926 Mechanical Engineering Department interrupted and may cause damage physically or financially. If some parts of the vessels and tanks are damaged. This section is consisted of three sub-sections: Highbase Strategic Sdn Bhd also offers replacement and fixing services for the vessels and tanks in the Oil & gas industry.

Both internal and external floating roof have the seal that prevents the vapor from escaping from the stored liquid tanks. The fixed roof is a very general thing for any tank to have.Wan Muhammad Noraiman 17926 Mechanical Engineering Department contract project with Highbase can discuss on the suitable budget needed for the all in one package offered by Highbase Strategic Sdn Bhd. Through this discussion. It is basically just a roof system at the top of the tank with no advanced feature that the floating roof has. The internal and external floating roofs are designed to minimize vapor zone coming from thee fixed roof storage above any stored liquid in any tank system. Floating roof is consisted of two sections which are Internal Floating Roof and External Floating Roof system. The system reduces emissions and evaporative losses that may cause the products to be reduced in terms of stored liquid amount in the tanks. The major difference that can be seen between the internal floating roof and the external floating roof system is that the internal floating roof system has the seal inside of the roof while the external floating roof has the seal outside of the roof. Highbase Strategic Sdn Bhd will be able to execute the project without the need to involve third party suppliers. This method helps Highbase Strategic Sdn Bhd to be able to do the project more swiftly. Tank Cleaning & Maintenance Services (Fixed & Floating Roofs) This section is focused to clean or maintain the Fixed or Floating Roof systems that most of the tanks in Oil & gas industry Companies have. 34 . It is just a basic rooftop protection against weather and environmental hazards that may cause impurities inside the stored liquid in the tanks. less time consuming and the most important is to be able to be on schedule.

The internal floating roof system has the seal inside of the roof while the external floating roof has the seal outside of the roof as shown in the figure above. Stripper. Column. CPI. This may affect the production rate or the cost of the final product. biological. crystallization. 35 . Cleaning & Maintenance of Heat Exchanger. Effects. chemical reaction and freezing fouling. Heat exchangers main purpose is to control the variables in terms of heat in the liquid that passes through it. corrosion.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Stored Liquids Floating roof that will change vertical position depending on the level of the liquid stored inside the tank. and Reactor Heat Exchangers: Information. A poorly maintained heat exchangers can cause fouling in the process such as particulate.

Stripper: Information. Effects. The stripping process is a physical separation process where the liquid stream is treated with a vapor stream in order to remove any components inside the liquid stream that can cause impurities in the liquid stream. The stripper main function is to execute the process called stripping. A poorly maintained stripper will cause impurities to present inside the treated liquid and hence will reduce production rate and final cost of the product. 36 . A poorly maintained column can cause the oils not meeting the production rate target for each different section and may cause the impurities of the final products. Effects. Columns (Fractionating Column) are responsible for the process of fractional distillations that are performed to produce different oil types at different sections.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Column: Information.

Wan Muhammad Noraiman 17926 Mechanical Engineering Department CPI: Information. The ability to reduce construction cost and the ability to facilitate maintenance are reduced. A poorly maintained reactor or FCC will produce undesirable results of the final oil 37 . Effects. This method is suitable for oily wastewater treatment for reducing or eliminating hazardous wastes inside. The reactor or known as the Fluid Catalytic Cracking (FCC) is an equipment that converts high boiling and high molecular weight of the hydrocarbons inside the petroleum crude oil that is practically unusable as fuels into usable oils such as gasoline. olefinic gases. A poorly maintained CPI will cause higher untreated liquid ratio. Effects. CPI (Corrugated Plate Interceptor) is a type of oil separator that works based on relying on the gravity of the earth. and other consumable products. Reactor: Information.

HAZMAT Monitoring & Decontamination Services . liquid or in gaseous state. the decontamination team will come in and decontaminate the area by neutralizing the area with neutralizing chemical substances so that it will be safe or just simply removing the contaminated objects in the area and sent to proper facilities to dispose of them. animals and even the environment. The contamination can be present in all kind of states whether they are solid.Wan Muhammad Noraiman 17926 Mechanical Engineering Department products. 38 . Contamination is more to hazardous materials rather than dirty materials. This service is mainly focused on contamination detection and the decontamination process if necessary and needed in case of areas present with contamination. Contaminated areas can be determined by seeing if the substances involved are hazardous to biological beings such as humans. The oils may have impure hydrocarbons left inside them and will cause the cost and the production rate to decrease. If the area proves to contain hazardous materials that can harm biological beings.

39 . - Reducing the production shutdown time of the work area facilities. This procedure is firstly started by applying sand blasting onto the surfaces that are desired to be changed of their protective coating. The usual methods of upgrading the facilities will vary across different work areas but they all have the same concept as the following: - Construction & installation - Increase critical safety of the work areas. the coating process can be done for the finalization process. Then after the blasting process is finished. - Enhancing the life span of the existing facilities. - Enhancing the production rate of the facilities. Onshore / Offshore Facilities Modification This service is provided by Highbase Strategic Sdn Bhd mainly focused on upgrading the existing facilities that are already present at the oil & gas industry work areas whether the work are is onshore or offshore.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Blasting & Coating Services Blasting & Coating is a service provided by Highbase Strategic Sdn Bhd can be described as replacing the coating that can be applied on the outside or the inside of the tanks or vessels in need of coating replacement.

soaking purposes or even supplying pipes and pipes fittings for the piping connections. Chemicals. TENORM Inspection & Monitoring Services Highbase Strategic Sdn Bhd also offers TENORM Inspection & Monitoring Services. Highbase can supply the chemicals needed for the cleaning. The background natural radioactivity given by the natural environment such as rocks is not counted as TENORM. 40 . Technologically Enhanced Naturally Occurring Radioactive Materials (TENORM) is a type of materials that gives out increased radioactive properties due to human activities in the past. Highbase Strategic offers the all in one package for managing manpower and supplying the consumables needed for a certain project. TENORM Inspection & Monitoring is quite critical as if the recommended time frame monitoring and inspection is followed. then the environment can be prevented from having too much TENORM density occurring over time.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Supply of Manpower. Pipes & Pipe Fittings etc. Highbase also offers supplies of other parts such as gaskets and tools needed.

Wan Muhammad Noraiman 17926 Mechanical Engineering Department Completing Task Given On Time During the internship course. Highbase has taught that submitting the work tasks early but still maintaining a good speed ratio of doing work is better than submitting the work last minute. taking out supplies. 41 . This culture is heavily practiced at Highbase because the mistakes in the work tasks can be detected if any is present. However. Even if the work does not need to be rushed. The work tasks such as making work pack or closed out reports. and managing manpower will be easier to make and will have less errors than the conventional deadline submission type work. doing tasks in the last minute should not be done as it will tend to cause a lot of mistakes and errors that may cause inconvenience when the task is continued later or may even burdening the work colleagues. the host company. Highbase Strategic Sdn Bhd always encourage people not to submit any work later than the designated time given for each task.

domestic waste and scheduled waste. As for chemical wastes such as chemical sludge from cleaning a tank that need to be disposed are not allowed to be disposed directly into the environment whether on land. disasters and hazardous circumstances will tend to happen that will not only harm the individuals in the damaged environment but also damaging the industrial sectors in terms of financial. Highbase Strategic believes that if the environment is not maintained properly or even worse totally being neglected. or even in air. in water or sea. after. The wastes that are typically produced after a certain project are consisted of two types of wastes. The chemicals must be properly enclosed in designated containers given by the health sector and then sent to the 42 . social status. and after doing any projects that is involved in Highbase Strategic Sdn Bhd.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Discussion on Sustainability Common Practice & Future Recommendation Environmental Sustainability Although the oil & gas industry is very important to the modern world as the industry provides the fuel necessary for our vehicles and electricity. papers. during. The work that involves wastes being made before. Highbase Strategic implements its beliefs by making a few company rules that must be followed before. Highbase Strategic Sdn Bhd noticed the importance of maintaining balance between the industrial work and the environment. plastics and any other normal non-hazardous wastes. the environment quality and perseverance is also as important as the industry itself. domestic wastes are the normal non-hazardous wastes that we can see every day even in normal neighborhood areas such as excess woods. and while doing the work must have the wastes being disposed properly according to the standard procedures according to the international standards. and the most important is the level of civic consciousness.

Political & Cultural Dimensions Highbase Strategic Sdn Bhd has always been keeping its political status as neutral to any kind of politics that may occur in this country. Economical Sustainability Highbase Strategic Sdn Bhd has been contributing to the oil & gas industry development in Malaysia for a long time and will continue to do so. Highbase Strategic always encourage its workers to be open minded and accepting to others’ culture. many oil & gas giant companies such as PETRONAS. Shell. Highbase also tightly implements a very good final housekeeping after any work whether the work is hazardous or just normal harmless maintenance. Highbase Strategic believes that an excellent housekeeping will keep the work area clean and easy to maneuver as well as preventing risks of accidents that may cause pollutions to the environment such as leakage of wastes and hazardous chemicals. and Buller prefer Highbase Sdn Bhd for their oil & gas maintenance and other services. This achievement is possible thanks to Highbase Strategic Sdn Bhd workers always striving to achieve the best result possible at an affordable service for their company clients without compromising the final work quality at all. and similar circumstances. However. In fact. Highbase encourages its workers to respect 43 . the quality must not be compromised.Wan Muhammad Noraiman 17926 Mechanical Engineering Department nearest certified company at specializes in disposing the dangerous and harmful chemical properly. display & similar events that may cause discomfort among the workers or even create the risk of the workers arguing with each other in a bad manner. Highbase believes that even if profit is very important for any company. chemical leakage. Highbase Strategic Sdn Bhd also does not allow excessive and unnecessary political discussion. This is because if poor quality is made in the final work result because of irresponsible acts such as using low quality materials to minimize purchase price or even works that are not done properly according to the procedure will tend to cause issues that can halt the operation of the clients company or even worse major issues like working disasters.

The above picture shows a friendly bowling match held between the Highbase Strategic Sdn Bhd workers and Petronas PME4 workers to enhance good harmony relationship. Highbase believes that maintaining the harmony of the overall relationship between Highbase and all type of external relationship is good for the social sustainability of the whole company.Wan Muhammad Noraiman 17926 Mechanical Engineering Department any people with any political or cultural belief as long as worker or the client practice it in a moderate amount. 44 . Highbase encourages its workers to create good relationships with any other company no matter if the company is a client company or competing company.

45 . company and the community. - Prepare a training course and timely schedule so that the internship programme can go smoother and does not need unorganized work load given that would cause learning irregularity. this internship program held by Petronas University of Technology is a very useful education gateway for the students to be able to realize and hone their potential in working environments. - Provide proper equipment and tools so that the work that is needed to be done can be carried out smoother and can prevent excessive disruption or disturbances to the real workers. Although the internship program was good in overall status.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Conclusion and Recommendations As a conclusion. - Provide more work that is more related to the field of engineering that is involved during the internship. These recommendations are to ensure the best possible learning experience obtained during the internship programme. The students will also develop other passive skills such as having own initiatives to develop oneself for the betterment for self. there is always a room for improvement for the implementations made by the HC Company or the university itself. Recommendations for the HC Company: - Conduct more field site visits so that the understanding of the work done in the office can be improved or enhanced by observing the work done at the field sites. This program has helped to widen the view and vision for the future.

- Implement better management system for the internship programme so that the students will be involved in an internship related to their field of studies rather than going through something that is not related to their course.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Recommendation for Petronas University of Technology: - Provide some sort of pre-training for the students at the university for the students that will go for the internship so that the students will be better prepared. - Implement real life studies about the industrial work done by the world standard for any course so that the students will learn more the facts of the work that they expected to be involved in the future or in the internship. 46 .

scheduled. Highbase Strategic Sdn Bhd has allowed some the studies and the theories that was learnt in the university to be implemented in the real life field of work.Wan Muhammad Noraiman 17926 Mechanical Engineering Department Overall Summary The Highbase Strategic Sdn Bhd has taught many skills that are very useful for the future whether in terms of technical engineering skills or non-technical passive skills. Other important things such as being more adaptable to the working environment was obtained as the working experience was obtained when doing the internship at Highbase Strategic Sdn bhd. A lot of other things have been learnt besides in just technical or nontechnical skills. 47 . Both are very important in contributing oneself to be a better performer when the time to be in a professional career comes. The objectives of the internship programme were achieved in smooth. arranged and proper manner. Basically. the internship programme could be considered as successful.

- Reverse Phase HPLC Column by Ronald E. Robinson - Optimizing the Cleaning of Heat Exchangers by Richard E.hicrom. Majors - Reactor Engineering by Ken K. Putman Other References: - http://www.gov.float-tek. Arus Mercucita Project Engineer Highbase Strategic Sdn Bhd Reading References: - Highbase Strategic Sdn Bhd Company Profile - Various types of work packs and closed our reports that were compiled in Highbase Strategic Sdn Bhd.my 48 .com/ - www.aelb.uk - http://www.Wan Muhammad Noraiman 17926 Mechanical Engineering Department References Personnel References: - Haji Salleh Amri bin Zahid Project Manager Highbase Strategic Sdn Bhd - Mr.co.

Wan Muhammad Noraiman 17926 Mechanical Engineering Department Appendices Some of the achievements given to Highbase for excellent work quality. 49 .

50 .Wan Muhammad Noraiman 17926 Mechanical Engineering Department Some of the achievements given to Highbase for excellent work quality.

Wan Muhammad Noraiman 17926 Level 1: HSE Management System SOP Manual 51 Mechanical Engineering Department .

Wan Muhammad Noraiman 17926 Level 2: HSE Management System SOP Overview 52 Mechanical Engineering Department .

Wan Muhammad Noraiman 17926 Level 2: HSE Management System SOP Overview 53 Mechanical Engineering Department .

Wan Muhammad Noraiman 17926 Mechanical Engineering Department Some of the Hazard or Caution Signages made during the Internship Some of the Competency Cards made during the Internship 54 .