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SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

CRITERI SUB
A
NO.

BUILDING & LOCATION

2
3
4

5
6
7

TWO STARS
To location and building
facilities to conform with
requirements of the Ministry of
Municipal and Rural Affairs
The number of units in
the same facility should not be less
than five
The building should be in
a suitable area.
Good condition of
facilities, building frontages and
consistency of color.
To use suitable materials
for building surface.

THREE STARS

FOUR STARS
To location and building
facilities to conform with
requirements of the Ministry of
Municipal and Rural Affairs
The number of units in
the same facility should not be less
than five.
The building should be
in a suitable area.
Good condition of
facilities, building frontages and
consistency of color.
To use suitable materials
for building surface (marble, rock,
glass).
Maintenance and cleaning for
surfaces of the building
To avail luminous board
with name of the facility in a visible
place.

To location and building


facilities to conform with
requirements of the Ministry of
Municipal and Rural Affairs
The number of units in the
same facility should not be less than
five.
The building should be in a
suitable area.
Good condition of facilities,
building frontages and consistency of
color.
To use suitable materials for
building surface (marble, rock, glass).

Maintenance and cleaning


for surfaces of the building
To avail luminous board
with name of the facility in a visible
place.

To location and building facilities to


conform with requirements of the
Ministry of Municipal and Rural
Affairs
The number of units in
the same facility should not be less
than five.
The building should be
in a suitable area.
Good condition of
facilities, building frontages and
consistency of color.
To use suitable
materials for building surface (marble,
rock, glass).
Maintenance and cleaning for
surfaces of the building.
To avail luminous board
with name of the facility in a visible
place.

Separate main entrance for


the building.

Separate main entrance


for the building.

Separate main entrance for


the building.
Another separate entrance
for service

Separate main entrance for the


building.
Another separate entrance for
service

ENTRANCE

10

To avail low slope for


entry and exit in mobile chair and to
12 provide railing on both sides so that
to hold.

Maintenance and cleaning for


surfaces of the building
To avail luminous board with name of
the facility in a visible place.
Landscaping around the building and
maintain environmental Aspects.

To avail shade on main entrance.

11

13

FIVE STARS

To avail low slope for


entry and exit in mobile chair and to
provide railing on both sides so that
to hold.

To avail low slope for


entry and exit in mobile chair and to
provide railing on both sides so that
to hold.

To avail low slope for entry and


exit in mobile chair and to provide
railing on both sides so
that to hold.

To segregate door
opening mechanism, adding audiovisual means for warning about
movement of the door.

To segregate door opening


mechanism, adding audio-visual
means for warning about movement
of the door.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

PARKING

ENTRANCE (CONT.)

CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

FIVE STARS

To avail suitable place in


front of the entrance for boarding
14
and off-loading
passengers.

To avail suitable place in


front of the entrance for boarding and
off-loading
passengers.

To avail suitable place in


front of the entrance for boarding
and off-loading
passengers.

To avail suitable place in front


of the entrance for boarding and offloading passengers.

To provide camera control


system for all entrances, applying
15 security procedures as per
requirements of the Ministry of
Interior.

To provide camera
control system for all entrances,
applying security procedures as per
requirements of the Ministry of
Interior.

To provide camera control


system for all entrances, applying
security procedures as per
requirements of the Ministry of
Interior.

To provide camera control


system for all entrances, applying
security procedures as
per requirements of the Ministry of
Interior.

To install classification
16 boards in a visible place beside the
main entrance.

To install classification
boards in a visible place beside the
main entrance.

To install classification
boards in a visible place beside the
main entrance.

To install classification boards in


a visible place beside the main
entrance.

To avail suitable lighting


and to provide transition area at the
entrance provided with medium light
17 to include brightness of the light.

To avail suitable lighting


and to provide transition area at the
entrance provided with medium light
to include brightness of the light.

To avail suitable lighting


and to provide transition area at the
entrance provided with medium light
to include brightness of the light.

To avail suitable lighting and to


provide transition area at the
entrance provided with medium light
to include brightness of the light.

To use suitable materials in


the furniture, appliances and
18
accessories at the entrance.

To use suitable materials


in the furniture, appliances and
accessories at the entrance.

To use suitable materials


in the furniture, appliances and
accessories at the entrance.

To use suitable materials in the


furniture, appliances and accessories
at the entrance.

Good condition of wall,


19 ceiling and grounds (free from any
defect)

Good condition of wall,


ceiling and grounds (free from any
defect)

Good condition of wall,


ceiling and grounds (free from any
defect)

Good condition of wall, ceiling


and grounds (free from any defect)

Clealing of entrance and


20 all its contents.

Clealing of entrance and


all its contents.

Clealing of entrance and


all its contents.

Clealing of entrance and all its


contents.

Vehicle parking for guests


at an average of one parking per
unit.

Vehicle parking for guests at an


average of one parking per unit.

50% shaded parking.

50% shaded parking

Vehicle parking for guests


Vehicle parking for
at an average of one parking per unit. guests at an average of one parking
21
per unit.
22

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

To avail safety conditions


at the parking as per requirements of
23 the civil
defense.

THREE STARS
To avail safety conditions
at the parking as per requirements of
the civil
defense.

RECEPTION

PARKING (CONT.)

To draw the parking, to


To draw the parking, to
number and avail sign boards for the number and avail sign boards for the
24 parking for exit and entry as
parking for exit and entry as required.
required.

FOUR STARS

FIVE STARS

To avail safety conditions


To avail safety conditions at the
at the parking as per requirements of parking as per requirements of the
the civil
civil defense.
defense.
To draw the parking, to
To draw the parking, to number
number and avail sign boards for the and avail sign boards for the parking
parking for exit and entry as
for exit and entry as required.
required.
To avail vehicle stopping
service.

25
To avail suitable lighting
26 for the parking

To avail suitable lighting


for the parking

To avail suitable lighting


for the parking

To avail suitable lighting for the


parking

To keep permanent
27 cleaning of the parking

To keep permanent
cleaning of the parking

To keep permanent
cleaning of the parking

To keep permanent cleaning of


the parking

To avail a parking near to


every 50 unit for those with special
needs, to avail therein additional
28 space for declining easily, having an
indication of such allocation.

To avail a parking near to


every 50 unit for those with special
needs, to avail therein additional
space for declining easily, having an
indication of such allocation.

To avail a parking near to


every 50 unit for those with special
needs, to avail therein additional
space for declining easily, having an
indication of such allocation.

To avail a parking near to every


50 unit for those with special needs,
to avail therein additional space for
declining easily, having an indication
of such allocation.

To have a reception in a
29 visible place overseeing the main
entrance

To have a reception in a
visible place overseeing the main
entrance

To have a reception in a
visible place overseeing the main
entrance

To have a reception in a visible


place overseeing the main entrance

To place operation license,


classification certificate and price list
approved by
30 the Authority in a place
visible the guests at the reception.

To place operation
license, classification certificate and
price list
approved by the
Authority in a place visible the guests
at the reception.

To place operation
license, classification certificate and
price list
approved by the Authority
in a place visible the guests at the
reception.

To place operation license,


classification certificate and price list
approved by the
Authority in a place visible the
guests at the reception.

To link the facility with


31 guest information system of the
Ministry of Interior.

To link the facility with


guest information system of the
Ministry of Interior.

To link the facility with


guest information system of the
Ministry of Interior.

To link the facility with guest


information system of the Ministry of
Interior.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

RECEPTION (CONT.)

CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

FIVE STARS

To avail security
requirements at the reception (such
32 as control cameras or etc.) as per
provisions of the Ministry of Interior.

To avail security
requirements at the reception (such
as control cameras or etc.) as per
provisions of the Ministry of Interior.

To avail security
requirements at the reception (such
as control cameras or etc.) as per
provisions of the Ministry of Interior.

To avail security requirements at the


reception (such as control cameras or
etc.) as per provisions of the Ministry
of Interior.

To have Civil Defense


33 license at the reception

To have Civil Defense


license at the reception

To have Civil Defense


license at the reception

To have Civil Defense license at


the reception

To avail fire warning


34 system to control and operate from
the receiption side.

To avail fire warning


system to control and operate from
the receiption side.

To avail fire warning


system to control and operate from
the receiption side.

To avail fire warning system to


control and operate from the
receiption side.

35 To avail suitable lighting

To avail suitable lighting

To avail suitable lighting

To avail suitable lighting

Air condition system, hot /


cool/ according to the weather
36 conditions of the area.

Air condition system, hot


/ cool/ according to the weather
conditions of the area.

Air condition system, hot /


cool/ according to the weather
conditions of the area.

Air condition system, hot / cool/


according to the weather conditions
of the area.

To avail suitable and


confirtable seats provided with
37
tables near the reception office.

To avail suitable and


To avail suitable and
confirtable seats provided with tables confirtable seats provided with
near the reception office.
tables near the reception office.

To avail suitable and confirtable


seats provided with tables near the
reception office.

To avail medical telephone


38 number to contact in emergency
cases.

To avail medical
telephone number to contact in
emergency cases.

To avail medical
telephone number to contact in
emergency cases.

To avail medical telephone


number to contact in emergency
cases.

To avail fully prepared


39 first aid box

To avail fully prepared


first aid box

To avail fully prepared


first aid box

To avail fully prepared first aid


box

To avail office for automatic reply to To avail office for automatic


telephone calls (central)
reply to telephone calls (central)

40

41

To avail security box at the


42 reception

To avail security box at


the reception

To avail an office with


two chairs and a table for guest
services separate
from the reception area,
the staff to work over 16 hours a
day.
To avail security box at
the reception

To avail an office with two


chairs and a table for guest services
separate from the
reception area, the staff to work
over 16 hours a day.
To avail security box at the
reception

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

43

44

FOUR STARS
To avail luggage service
with allocation of space (storage)

To avail luggage service with


allocation of space (storage)

To avail separate space for


the staff providing baggage service
(office or counter)

To avail separate space for the


staff providing baggage service
(office or counter)

To avail at least one


worker to move the luggage

To avail at least one worker to


move the luggage. If number of
apartments exceeds 50, two
workers msut be provided for
baggage movement for 16 hours a
day as a minimum.

45

RECPTION (CONT.)

FIVE STARS

Boards in a visible place to


46 identify front office services

Boards in a visible place


to identify front office services

Boards in a visible place


to identify front office services

Boards in a visible place to


identify front office services

47

To avail payment system


by using ATM or credit card

To avail payment system


by using ATM or credit card

To avail payment system by


using ATM or credit card

To have reception staff


48 round the clock to serve the guests

To have reception staff


round the clock to serve the guests

To have reception staff


round the clock to serve the guests

To have reception staff round


the clock to serve the guests

To have at least one person speaking


both Arabic and English at all periods
of work.
To have at least two staff
To have at least two
To have at least two staff
for each turn of work (shifts) when
staff for each turn of work (shifts)
for each turn of work (shifts) when
50 the number of units exceeds 50 units. when the number of units exceeds 50 the number of units exceeds 50
units.
units.

To have at least one person


speaking both Arabic and English at
all periods of work.
To have at least two staff for
each turn of work (shifts) when the
number of units exceeds 50 units.

To have a person in-charge


51 to contact during night.

To have a person incharge to contact during night.

To have a person in-charge to


contact during night.

To avail website both in Arabic nad


Engish languages to show the
services available in the apartment
(images or each type of guest room)
with price list.

To avail website both in Arabic


nad Engish languages to show the
services available in the apartment
(images or each type of guest room)
with price list.

49

52

To have a person incharge to contact during night.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

RECPTION (CONT.)

CRITERI SUB
A
NO.

THREE STARS

FOUR STARS

FIVE STARS

To avail telephone to make


53 internal communications near the
reception.

To avail telephone to
make internal communications near
the reception.

To avail telephone to
To avail telephone to make
make internal communications near internal communications near the
the reception.
reception.

54 To avail fax

To avail fax

To avail fax

To avail fax

Possibility of reservation
55 through telephone or fax

Possibility of reservation
through telephone or fax

Possibility of reservation
through telephone or fax

Possibility of reservation
through telephone or fax

To avail price list for using


56 telephone, fax and internet.

To avail price list for


using telephone, fax and internet.

To avail price list for using


telephone, fax and internet.

To avail price list for using


telephone, fax and internet.

Use materials suitable for all


Use materials suitable for all
Use materials suitable for all
Use materials suitable for all
57 appliances, furniture, decoration and appliances, furniture, decoration and appliances, furniture, decoration and appliances, furniture, decoration and
accessories.
accessories.
accessories.
accessories.
58

To avail foreign currency


exchange service with display of
exchange rates at front offices.

To avail foreign currency


exchange service with display of
exchange rates at front offices.

To assign one section of


inquiry offices or the reception 90
cm above the ground, containing a
board to show that the reception is
allocated for persons with special
need.

To assign one section of inquiry


offices or the reception 90 cm above
the ground, containing a board to
show that the reception is allocated
for persons with special need.

To assign one section of


inquiry offices or the reception 90 cm
above the ground, containing a
59
board to show that the reception is
allocated for persons with special
need.

To assign one section of


inquiry offices or the reception 90 cm
above the ground, containing a board
to show that the reception is
allocated for persons with special
need.

Good condition of walls,


60 cieling and grounds (free any
defects)

Good condition of walls,


Good condition of walls,
cieling and grounds (free any defects) cieling and grounds (free any
defects)

Good condition of walls, cieling


and grounds (free any defects)

General cleaning of all


contents of the reception (offices,
61
furniture, grounds,
ceiling, wall, appliances)

General cleaning of all


contents of the reception offices,
furniture, grounds, ceiling, wall,
appliances)

General cleaning of all


contents of the reception (offices,
furniture, grounds, ceiling, wall,
appliances)

General cleaning of all contents of


the reception (offices, Furniture,
grounds, ceiling, wall, appliances)

Near to the receiption, the space


should not be less than 100 m2.

Near to the receiption, the space


should not be less than 200 m2.

Near to the receiption, the space


should not be less than 300 m2.

To avail suitable furniture


63 (confirtable seats, sofas, tables and
accessories)

To avail suitable furniture


(confirtable seats, sofas, tables and
accessories)

To avail suitable furniture


(confirtable seats, sofas, tables and
accessories)

To avail suitable furniture


(confirtable seats, sofas, tables and
accessories)

Air conditioning system, hot and


64 cold, according to the weather
conditions of the area.

Air conditioning system, hot and cold, Air conditioning system, hot and
according to the weather conditions cold, according to the weather
of the area.
conditions of the area.

62
LOBBY

TWO STARS

Near to the receiption

Air conditioning system, hot and cold,


according to the weather conditions
of the area.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

LOBBY (CONT.)

FIVE STARS

65 To avail suitable light


To avail requirements of
66 the civil defense.

To avail suitable light


To avail requirements of
the civil defense.

To avail suitable light


To avail requirements of
the civil defense.

To avail suitable light


To avail requirements of the
civil defense.

To avail sign boards to direct the


guests to the locations and facilities
67
available in the facility.

To avail sign boards to direct the


guests to the locations and facilities
available in the facility.

To avail sign boards to direct the


guests to the locations and facilities
available in the facility.

To avail sign boards to direct the


guests to the locations and facilities
available in the facility.

To avail aesthetic
decorations and boards

To avail aesthetic decorations


and boards

To avail public toilet for gents and


women containing at least one toilet
ready to serve persons with special
need.
To use materials suitable
for all appliances, furniture,
decoration and accessories.

To avail public toilet for gents


and women containing at least one
toilet ready to serve persons
with special need.
To use materials suitable for all
appliances, furniture, decoration and
accessories.

To avail cafe operating at


least 12 hours.

To avail cafe operating at least


12 hours.

To avail free internet service


Good condition of walls, ceiling and
floors (free from any defect)

To avail free internet service


Good condition of walls, ceiling
and floors (free from any defect)

68
To avail public toilet for gents and
women containing at least one toilet
69
ready to serve
persons with special need.
To use materials suitable
70 for all appliances, furniture,
decoration and accessories.

To avail public toilet for gents and


women containing at least one toilet
ready to serve persons with special
need.
To use materials suitable
for all appliances, furniture,
decoration and accessories.

71
72

ELEVATORS

FOUR STARS

Good condition of walls, ceiling and


73
floors (free from any defect)

Good condition of walls, ceiling and


floors (free from any defect)

General cleaning of all contents of


74 the lobby (furniture, floors, ceiling)

General cleaning of all contents of the General cleaning of all contents of


lobby (furniture, floors, ceiling)
the lobby (furniture, floors, ceiling)

General cleaning of all contents


of the lobby (furniture, floors, ceiling)

To avail elevator for the


75 building that contains three floors
counting the ground floor

To avail elevator for the


building that contains three floors
counting the ground floor

To avail elevator for the


building that contains three floors
counting the ground floor

To avail elevator for the building


that contains three floors counting
the ground floor

To avail at least two elevators for


building with four or more floors
counting the ground floor that
76
contains 50 to 100 rooms. An
elevator to be added to each
additional 50 rooms.

To avail at least two elevators for


building with four or more floors
counting the ground floor that
contains 50 to 100 rooms. An elevator
to be added to each additional 50
rooms.

To avail at least two elevators for


building with four or more floors
counting the ground floor that
contains 50 to 100 rooms. An
elevator to be added to each
additional 50 rooms.

To avail at least two elevators for


Building with four or more floors
counting the ground floor that
contains 50 to 100 rooms. An
elevator to be added to each
additional 50 rooms.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

FIVE STARS

For new buildings, to avail


at least one elevator with necessary
fittings for persons with special need
as under:
The elevators switch panel from
outside consisting written letters on
left side of each switch, to be 90 cm
above the ground, width of the
elevator door is 90 cm minimum for
new facility, elevator switch panel
from inside consisting written letters,
90 cm above the ground.

For new buildings, to avail


at least one elevator with necessary
fittings for persons with special need
as under:
The elevators switch panel from
outside consisting written letters on
left side of each switch, to be 90 cm
above the ground, width of the
elevator door is 90 cm minimum for
new facility, elevator switch panel
from inside consisting written
letters, 90 cm above the ground.
Fender on the perimeter of the
elevator carriage from inside so that
the disabled can hold it, to avail
luminous panel (with visual indicator
and audible in Arabic language)
inside the elevator carriage showing
its stopping place.

For new buildings, to avail at least


one elevator with necessary fittings
for persons with special need as
under:
The elevators switch panel from
outside consisting written letters on
left side of each switch, to be 90 cm
above the ground, width of the
elevator door is 90 cm minimum for
new facility, elevator switch panel
from inside consisting written letters,
90 cm above the ground.
Fender on the perimeter of the
elevator carriage from inside so that
the disabled can hold it, to avail
luminous panel (with visual indicator
and audible in Arabic language)
inside the elevator carriage showing
its stopping place.

All elevators of guest to


78 be provided with emergency
telephone.

All elevators of guest to


be provided with emergency
telephone.

All elevators of guest to


be provided with emergency
telephone.

All elevators of guest to be


provided with emergency telephone.

79 To avail suitable lighting

To avail suitable lighting

To avail suiable lighting

To avail suitable lighting.

To avail identification
boards of the apartment services.

To avail identification boards


of the apartment services.

ELEVATORS (CONT.)

77

80
To avail automatic and
81 effective ventilation system.

To avail automatic and


effective ventilation system.

To avail automatic and


effective ventilation system.

To avail automatic and


effective ventilation system.

To avail warning boards with not to


use the elevator in case of fire (to be
82 hanged beside the elevator door
from outside) in both Arabic and
English.

To avail warning boards with not to


use the elevator in case of fire (to be
hanged beside the elevator door from
outside) in both
Arabic and English.

To avail warning boards with not to


use the elevator in case of fire (to be
hanged beside the elevator door
from outside) in both Arabic and
English.

To avail warning boards with


not to use the elevator in case of fire
(to be hanged beside the elevator
door from outside) in both Arabic
and English.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

ELEVATORS (CONT.)

CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FIVE STARS

To maintain good general condition


83 of elevator (sides, ceiling and the
grounds)

To maintain good general condition of To maintain good general condition


elevator (sides, ceiling and the
of elevator (sides, ceiling and the
grounds)
Grounds)

To maintain good general


condition of elevator (sides, ceiling
and the grounds)

Maintenance contract
84 and follow-up register for elevator
inspection

Maintenance contract
and follow-up register for elevator
inspection

Maintenance contract
and follow-up register for elevator
inspection

Maintenance contract and


follow-up register for elevator
inspection

General cleaning of elevator

General cleaning of elevator

General cleaning of elevator

The width of the corridor should not


be less than 1.80 m.
Good condition of walls, ceiling and
87 floors (free from any defects)

The width of the corridor should not


be less than 1.80 m.
Good condition of walls, ceiling and
floors (free from any defects)

The width of the corridor should not


be less than 1.80 m.
Good condition of walls, ceiling and
floors (free from any Defects)

The width of the corridor


should not be less than 1.80 m.
Good condition of walls, ceiling and
floors (free from any defects)

Air condition system suitable for all


88 corridors used by the guests

Air condition system suitable for all


corridors used by the guests

Air condition system suitable for all


corridors used by the guests

Air condition system suitable for all


corridors used by the guests

85

General cleaning of elevator

86

89 To avail suitable lighting


To avail suitable lighting
To provide active ventilation system To provide active ventilation system
90
CORRIDORS

FOUR STARS

91

To avail seats or sofa near the


elevators

To avail waste container provided


92 with ash tray near the elevator.

To avail suitable lighting


To avail suitable lighting
To provide active ventilation system To provide active ventilation system

To avail seats or sofa near the


elevators

To avail seats or sofa near the


elevators

To avail seats or sofa near the


elevators

To avail waste container provided


with ash tray near the elevator

To avail waste container provided


with ash tray near the elevator.

To avail waste container provided


with ash tray near the elevator.

To avail boards showing directions of To avail boards showing directions of To avail boards showing directions of To avail boards showing directions of
93 rooms at corridors.
rooms at corridors.
rooms at corridors.
rooms at corridors.
94

To avail smoke detector at corridors To avail smoke detector at corridors

To avail smoke detector at corridors To avail smoke detector at corridors

Fire distinguishers good to use as per Fire distinguishers good to use as per Fire distinguishers good to use as per Fire distinguishers good to
requirements of the civil defense.
requirements of the civil defense.
use as per requirements of the civil
95 requirements of the civil defense.
defense.
96 To avail emergency exit

To avail emergency exit

To avail emergency exit

To avail emergency exit

Sign boards leading to


97
emergency exits

Sign boards leading to


emergency exits

Sign boards leading to


emergency exits

Sign boards leading to


emergency exits

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

To avail additional
98 lighting for emergency

THREE STARS
To avail additional
lighting for emergency

FOUR STARS
To avail additional
lighting for emergency

CORRIDORS (CONT.)

To avail additional lighting


for emergency
To avail shoe cleaning device

99
Aesthetic plates

100

To avail aesthetic plates and


decorations or natural plants.

To use materials suitable


To use materials
101 for devices, furniture, decoration and suitable for devices, furniture,
accessories.
decoration and accessories.

To use materials suitable for devices, To use materials suitable for


furniture, decoration and
devices, furniture, decoration and
accessories.
accessories.

General cleaning for all


contents of corridors (ventilation
102 openings, furniture, floors, ceiling,
wall, equipments and etc.)

General cleaning for all


contents of corridors (ventilation
openings, furniture, floors, ceiling,
wall,
equipments and etc.)

General cleaning for all


contents of corridors (ventilation
openings, furniture, floors, ceiling,
wall, equipments and etc.)

General cleaning for all


contents of corridors (ventilation
openings, furniture, floors, ceiling,
wall, equipments and etc.)

To avail separate entrance for each


103 unit

To avail separate entrance for each


unit

To avail separate entrance for each


unit

To avail separate entrance for


each unit.

104 To number all units clearly.


To avail magic eye on external door
105
of each unit.
APARTMET UNITS

FIVE STARS

106
107
108

109

To number all units clearly.


To number all units clearly.
To avail magic eye on external door of To avail magic eye on external door
each unit.
of each unit.
Electronic closing system to work
with smart card.
Additional closing system from inside Additional closing system from inside Additional closing system from inside
for privacy.
for privacy.
for privacy.
To install plan of exit in case of
To install plan of exit in case of
To install plan of exit in case of
emergency behind the entrance
emergency behind the entrance door. emergency behind the entrance
door.
door.
To install official rate of unit behind To install official rate of unit behind To install official rate of unit behind
the main entrance door of the unit. the main entrance door of the unit.
the main entrance door of the unit.

Banners holding the term please do Banners holding the term


not disturb and another banner to please do not disturb and another
110
request cleaning service.
banner to request cleaning service.

To number all units clearly.


To avail magic eye on external door
of each unit.
Electronic closing system to
work with smart card.
Additional closing system
from inside for privacy.
To install plan of exit in case
of emergency behind the entrance
door.
To install official rate of unit
behind the main entrance door of the
unit.
Banners holding the term
Banners holding the term
please do not disturb and another please do not disturb and another
banner to request cleaning service. banner to request cleaning service.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

FIVE STARS

Measures of sound proof to prevent


hearing external and internal
disturbance from the
nearby rooms and the corridors.

Measures of sound proof to


prevent hearing external and internal
disturbance from the
nearby rooms and the corridors.

112

To avail a device to rationalize


electricity working with smart card to
switch off air condition and light in
the apartment when the guest is
exiting.

To avail a device to rationalize


electricity working with smart card
to switch off air condition and light
in the apartment when the guest is
exiting.

To avail a device to rationalize


electricity working with smart card to
switch off air condition and light in
the apartment when the guest is
exiting.

To avail direction boards or card in


the appointment which include
113 suggestions and steps for electricity
and water rationalization.

To avail direction boards or card in


the appointment which include
suggestions and steps for electricity
and water rationalization.

To avail direction boards or card in


the appointment which include
suggestions and steps for electricity
and water rationalization.

To avail direction boards or card in


the appointment which include
suggestions and steps for electricity
and water rationalization.

To allocate at least 2% of the total


number of units (consider to be at
lower floors) for serving special
needies. The space for bedroom
114
should be large for easy distribution
of furniture and to reach to any place
inside the room.

To allocate at least 2% of the total


number of units (consider to be at
lower floors) for serving special
needies. The space for bedroom
should be large for easy distribution
of furniture and to reach to any place
inside the room.

To allocate at least 2% of the total


number of units (consider to be at
lower floors) for serving special
needies. The space for bedroom
should be large for easy distribution
of furniture and to reach to any
place inside the room.

To allocate at least 2% of the


total number of units (consider to be
at lower floors) for serving special
needies. The space for bedroom
should be large for easy distribution
of furniture and to reach to any place
inside the room.

Minimum space for the


apartment should be 40 m2
115 consisting of one bed room, sitting
room,
kitchen and toilet).

Minimum space for the


apartment should be 50 m2 consisting
of one bed room, sitting room,
kitchen and toilet).

Minimum space for the


apartment should be 60 m2
consisting of one bed room, sitting
room,
kitchen and toilet).

Minimum space for the


apartment should be70 m2 consisting
of one bed room, sitting room,
kitchen and toilet).

APARTMENT UNITS (CONT.)

111

To avail two bed rooms at least 5% of To avail two bed rooms at least 5% of To avail two bed rooms at least 5% of To avail two bed rooms at least 5% of
116 total units
total units
total units
total units
2% of total units to contain
117 at least 3 bed rooms.

2% of total units to contain at least 3


bed rooms.

2% of total units to contain at least 3 2% of total units to contain at


bed rooms.
least 3 bed rooms.

To avail at least 20% of the total


118 apartments non- smoking.

To avail at least 20% of the total


apartments non- smoking.

To avail at least 20% of the total


apartments non- smoking.

To avail at least 20% of the total


apartments non-smoking.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

APARTMENT UNITS (CONT.)

CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

FIVE STARS

Number of suites or studios (bed


room with sitting room and place for
food and drink preparation) must not
119
exceed, if available, 50% of total
number of rooms.

Number of suites or studios (bed


room with sitting room and place for
food and drink preparation) must not
exceed, if available, 50% of total
number of rooms.

Number of suites or studios (bed


room with sitting room and place for
food and drink reparation) must not
exceed, if available, 50% of total
number of rooms.

Number of suites or studios (bed


room with sitting room and place for
food and drink preparation) must not
exceed, if available, 50% of total
number of rooms.

Good condition of wall, ceiling and


120 floors of the apartments (free from
any defects)
Minimum space for main bed room
121 without toilet 16 m2 per two
persons.
Number of guests in any room should
not exceed 4 presons and at an
122
average of 8 m2 for each person.

Good condition of wall, ceiling and


floors of the apartments (free from
any defects)
Minimum space for main bed room
without toilet 18 m2 per two persons.

Good condition of wall, ceiling and


floors of the apartments (free from
any defects)
Minimum space for main bed room
without toilet 20 m2 per two
persons.
Number of guests in any room should Number of guests in any room
not exceed 4 presons and at an
should not exceed 4 presons and at
average of 8 m2 for each person.
an average of 8 m2 for each person.

Good condition of wall, ceiling


and floors of the apartments (free
from any defects)
Minimum space for main bed
room without toilet 22 m2 per two
persons.
Number of guests in any room should
not exceed 4 presons and at an
average of 8 m2 for each person.

Air conditioning system (heat / cool) Air conditioning system (heat / cool) Air conditioning system (heat / cool) Air conditioning system (heat
as per weather conditions of the area. as per weather conditions of the
/ cool) as per weather conditions of
123 as per weather conditions of the
area.
area (split or central).
the area (split or central).
To avail suitable common lighting
124 with main control switch.

To avail suitable common lighting


with main control switch.

To avail suitable common lighting


with main control switch.

To avail suitable common


lighting with main control switch.

125

To avail side lights for bed.

To avail side lights for bed.

To avail side lights for bed.


Light with control switch with
power of light in the main room.

To avail one table for woking with


mirror and chair with a space of
50x100 cm2.

To avail one table for woRking with


mirror and chair with a space of
50x100 cm2.

To avail one table for woking


with mirror and chair with a space of
50x100 cm2.

126
To avail one table for woking with
127 mirror and chair.
128

High quality writing materials (postal High quality writing materials


envelopes, papers, pen)
(postal envelopes, papers, pen)

129

To avail light for reading (light beside To avail light for reading
the office table)
(light beside the office table)

130 To avail light around the sofa)


131 Smoke detector in each room.
132

To avail light around the sofa)


Smoke detector in each room.

To avail light around the sofa)


Smoke detector in each room.

To avail light around the sofa)


Smoke detector in each room.
Suitable reading light beside
the bed.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

Window / balcony to allow room


133 lighting naturally.
134

Curtain to prevent outside light.

FOUR STARS

FIVE STARS

Window / balcony to allow room


lighting naturally.

Window / balcony to allow room


lighting naturally.

Window / balcony to allow room


lighting naturally.

Curtain to prevent outside light.

Curtain to prevent outside light.

Curtain to prevent outside light.

Minimum size of single bed 90 x 190 Minimum size of single bed 90 x 190
cm and double 160 x 190cm.
cm and double 180 x 200 cm.

Minimum size of single bed 90 x 190 Minimum size of single bed 90 x 190
cm and double 200 x 200 cm.
cm and double 200 x 200cm.

Spring, Deevan or similar type of


Mattress

Spring, Deevan or similar type of


Mattress (not to use hardwood under
the bed, thickness of mattress must
not be less than 25 cm as a minimum)

Spring, Deevan or similar type of


Mattress (not to use hardwood
under the bed, thickness of mattress
must not be less than 25 cm as a
minimum)

Spring, Deevan or similar


type of Mattress (not to use
hardwood under the bed, thickness
of mattress must not be less than 25
cm as a minimum)

To avail 2 Nos. side table for bed in


137 the main room.

To avail 2 Nos. side table for bed in


the main room.

To avail 2 Nos. side table for bed in


the main room.

To avail 2 Nos. side table for


bed in the main room.

To avail one side table per bed (in


138 the room with two beds)

To avail one side table per bed (in the To avail one side table per bed (in
room with two beds)
the room with two beds)

135

136

APARTMENT UNITS (CONT.)

THREE STARS

To avail 2 Nos. side table for


bed in the main room.

139
140 Telephone wake-up service
141 To avail waste basket

Telephone wake-up service


To avail waste basket

To avail electric alarm clock.


Telephone wake-up service
To avail waste basket
To avail another telephone unit in
142
the bedroom.
Bed cover: one bed sleeping pad,
Bed cover: one bed sleeping pad,
Bed cover: one bed sleeping pad,
pillow and cover, two sheets and
pillow and cover, two sheets and
pillow and cover, two sheets and
blanket (a set containing, sheet,
blanket (a set containing, sheet,
blanket (a set containing, sheet,
143
blanket and sleeping pad or a set
blanket and sleeping pad or a set
blanket and sleeping pad or a set
containing sleeping pad with stuffing containing sleeping pad with
containing sleeping pad with
cover.
stuffing cover.
stuffing cover.
To avail sleeping pad for each
To avail sleeping pad for each person. To avail sleeping pad for each
144 person.
person.

To avail electric alarm clock.


Telephone wake-up service
To avail waste basket
To avail another telephone
unit in the bedroom.
Bed cover: one bed sleeping
pad, pillow and cover, two sheets
and blanket (a set containing, sheet,
blanket and sleeping pad or a set
containing sleeping pad with stuffing
cover.
To avail sleeping pad for each
person.

To avail additional sleeping pad for


145 each person (on the bed or in the
cloth wardrobe)

To avail additional sleeping pad for


each person (on the bed or in the
cloth wardrobe)

To avail additional sleeping pad for


each person (on the bed or in the
cloth wardrobe)

To avail additional sleeping


pad for each person (on the bed or in
the cloth wardrobe)

Safety of bed cover and its contents

Safety of bed cover and its contents Safety of bed cover and its
contents

146
147

Safety of bed cover and its contents

To avail 3 different types of sleeping To avail 3 different types of


pad if required in the room.
sleeping pad if required in the room.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

149

Anti-skid carpet beside the bed (for


tiled floor)

To avail additional pillow for each


person upon demand.
Anti-skid carpet beside the bed (for
tiled floor)

150 To provide sofa


151 Small table beside the sofa
Cloth wardrobe containing cloth rack
152 with 5 similar hangers per person in a
room.

To provide sofa
Small table beside the sofa
Cloth wardrobe containing cloth rack
with 5 similar hangers
per person in a room.

To provide 2 Nos. of Sofa


Small table beside the sofa
Cloth wardrobe containing cloth rack
with 5 similar hangers per person in
a room.

148

154
Iron box and iron board
upon demand

Iron box and iron board


upon demand

157 To avail one long mirror

To avail one long mirror

155

FIVE STARS
To avail additional pillow for
each person upon demand.
Anti-skid carpet beside the
bed (for tiled floor)
To provide 2 Nos. of Sofa
Small table beside the sofa
Cloth wardrobe containing
cloth rack with 5 similar hangers per
person in a room.

Rack to place bags separate from the Rack to place bags separate from the Rack to place bags separate
wardrobe.
wardrobe.
from the wardrobe.
Seperate cupboard with Drawers
Seperate cupboard with
drawers

153

APARTMENT UNITS (CONT.)

FOUR STARS

Iron box and iron board.

Iron box and iron board.

To avail shoe police and


device to ease shoe wearing on
demand.
To avail one long mirror
To avail Television, minimum 26 LCD
with remote control.
Saudi Channels with some Arabian
Channels (to adhere to the
regulations and instructions notified
by authorities concerned)

To avail shoe police and


device to ease shoe wearing on
demand.
To avail one long mirror
To avail Television, minimum
26 LCD with remote control.
Saudi Channels with some
Arabian Channels (to adhere to the
regulations and instructions notified
by authorities concerned)

Radio unit

Radio unit either separate or radio


channels on television.

Radio unit either separate or


radio channels on television.

At least 2 unused additional electric


outlets in each room.

At least 2 unused additional electric At least 2 unused additional


outlets in each room.
electric outlets in each room.

156

158

159

160
At least 2 unused additional electric
161 outlets in each room.

To avail bottled drinking water free To avail bottled drinking water free in To avail bottled drinking water free To avail bottled drinking water free in
162 in the room upon arrival of the guest the room upon arrival of the guest on in the room upon arrival of the guest the room upon arrival of the guest on
a daily basis.
on a daily basis.
a daily basis.
on a daily basis.
163
164 Quran on demand

Quran on demand

To avail security box in the main


room.

To avail security box in the


main room.

Quran on demand

Quran on demand

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

APARTMENT UNITS (CONT.)

FIVE STARS

Sticker indicating direction of Qibla

Sticker indicating direction of


Qibla

166 Prayer carpet

Prayer carpet

Prayer carpet

Prayer carpet

167

Internet communication system (high Internet communication system


speed)
(high speed)

Internet communication system (high


speed)

To avail fire resistant cigarette


168 ashtray (to avail if smoking is
allowed)

To avail fire resistant cigarette ashtray To avail fire resistant cigarette


(to avail if smoking is allowed)
ashtray (to avail if smoking is
allowed)

To avail fire resistant cigarette


ashtray (to avail if smoking is
allowed)

To avail paintings on the wall

to avail paintings or Decorative items to avail paintings or decorative items


and accessories.
and accessories.

To avail a list of information about


170 rates for using communication
system.

To avail a list of information about


rates for using
communication system.

To avail a list of information about


rates for using communication
system.

To avail a list of information


about rates for using communication
system.

To avail (apartment guide)


information about internal and
171
external services of apartment and
the rates.

To avail (apartment guide)


information about internal and
external services of apartment and
the rates.

To avail (apartment guide)


information about internal and
external services of apartment and
the rates.

To avail (apartment guide)


information about internal and
external services of apartment and
the rates.

172 Bag for dirty cloth.


Cloth washing service with price list
173 in the apartment.

Bag for dirty cloth.

Bag for dirty cloth.

Bag for dirty cloth.

169

Cloth washing service with price list in Cloth washing service with price list
the apartment.
in the apartment.

Cloth washing service with


price list in the apartment.

To change bed cover every day or on To change bed cover every day or on
174 demand.
demand.

To change bed cover every day or on To change bed cover every day or on
demand.
demand.

175

Bed cover arrangement service in


the evening

Bed cover arrangement


service in the evening

General cleaning for all


elements of the room
To use suitable materials for all
facilities, equipments, furniture,
decoration, accessories and means of
resting.

General cleaning for all


elements of the room
To use suitable materials for all
facilities, equipments, furniture,
decoration, accessories and means
of resting.

General cleaning for all


elements of the room
To use suitable materials for
all facilities, equipments, furniture,
decoration, accessories and means of
resting.

The space of the main toilet should


not be less than 5 m2.

The space of the main toilet


should not be less than 5 m2.

General cleaning for all


elements of the room
To use suitable materials for all
facilities, equipments, furniture,
177 decoration, accessories and means of
resting.
176

MASTER
BED
BATHROOM

FOUR STARS

Sticker indicating direction of Qibla

165

Sticker indicating direction of Qibla

THREE STARS

178

The space of the main toilet should


not be less than 4 m2.

The space of the main toilet should


not be less than 5 m2.

179

To have a door with complete


privacy.

To have a door with complete privacy. To have a door with complete


privacy.

To have a door with complete


privacy.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

FOUR STARS

FIVE STARS

180 To avail general light for toilet


To avail active ventilation system
181
inside the toilet.
To avail regular supply
182
of hot and cold water.
To avail guideline card or panel in the
toilet of the apartments, including
183 suggestions and steps to rationalize
electricity and water.

To avail general light for toilet


To avail active ventilation system
inside the toilet.
To avail regular supply
of hot and cold water.
To avail guideline card or panel in the
toilet of the apartments, including
suggestions and steps to rationalize
electricity and water.

To avail general light for toilet


To avail active ventilation system
inside the toilet.
To avail regular supply
of hot and cold water.
To avail guideline card or panel in
the toilet of the apartments,
including suggestions and steps to
rationalize electricity and water.

To avail general light for toilet


To avail active ventilation
system inside the toilet.
To avail regular supply of hot
and cold water.
To avail guideline card or panel in the
toilet of the apartments, including
suggestions and steps to rationalize
electricity and water.

184 Ground not to cause skidding.

Ground not to cause skidding.

Ground not to cause skidding.

Ground not to cause skidding.

To avail Bathtub in the main toilet,


provided with curtain or door

To avail Bathtub in the main toilet,


provided with curtain or door

To avail Bathtub at a length


of minimum 1.40 (provided with
curtain or door) in the main toilet.

Handles to hold in the bathtub.


To avail tools to rationalize water in
the shower and tap of the bathrub.

Handles to hold in the bathtub.


To avail tools to rationalize water in
the shower and tap of the bathrub.

To avail Bathtub in the main toilet


MASTER BED BATHROOM (CONT.)

THREE STARS

185
186 Handles to hold in the bathtub.
To avail tools to rationalize water in
187 the shower and tap of the bathrub.

Handles to hold in the bathtub.


To avail tools to rationalize
water in the shower and tap of the
bathrub.
To avail hanger to palce bath towel. To avail hanger to palce bath towel. To avail hanger to palce bath towel. To avail hanger to palce bath
188
towel.
One cloth hanger for each person (as One cloth hanger for each person (as One cloth hanger for each person (as One cloth hanger for each
189 per occupancy capacity of the room) per occupancy capacity of the room) per occupancy capacity of the room) person (as per occupancy capacity of
the room)
To avail closet provided with cover
To avail closet provided with cover
To avail closet provided with cover To avail closet provided with
190
cover
Water hose beside the closet (if not Water hose beside the closet (if not Water hose beside the closet (if not
191 provided, another closet for washing) provided, another closet for washing) provided, another closet for
washing)
To avail tools to rationalize water in To avail tools to rationalize water in To avail tools to rationalize water in
192 Siphon toilet and water hose.
Siphon toilet and water hose.
Siphon toilet and water hose.
Two Nos. of toilet
napkin roll in each toilet.
194 To avail hand washing sink.
To avail tools to rationalize water in
195 the hand washing sink.
193

Two Nos. of toilet


napkin roll in each toilet.
To avail hand washing sink.
To avail tools to rationalize water in
the hand washing sink.

Two Nos. of toilet


napkin roll in each toilet.
To avail hand washing sink.
To avail tools to rationalize water in
the hand washing sink.

Water hose beside the closet


(if not provided, another closet for
washing)
To avail tools to rationalize
water in Siphon toilet and water
hose.
Two Nos. of toilet napkin roll
in each toilet.
To avail hand washing sink.
To avail tools to rationalize
water in the hand washing sink.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

To avail mirror provided


196 with light.

THREE STARS
To avail mirror provided with light.

FOUR STARS
To avail mirror provided with light.

To avail hair dryer.

198
To avail rack holder with
199 container of toiletries near the
washing sink
To avail paper napkin for hand and
200
face.
201
MASTER BED BATHROOM (CONT.)

To avail mirror provided with


light.
To avail magnifying mirror

197

202
203

FIVE STARS

To avail two towels for each person


(bath towel)

204

To avail hair dryer.

To avail rack holder with container of To avail rack holder with container of To avail rack holder with
toiletries near the washing sink
toiletries near the washing sink
container of toiletries near the
washing sink
To avail paper napkin for hand and
To avail paper napkin for hand and To avail paper napkin for hand and
face.
face.
face.
To avail two towels for
To avail two towels for each
each person (face towel)
person (face towel)
To avail two towels for each person To avail two towels for each person
(hand towel)
(hand towel)
To avail two towels for each person
To avail two towels for each person To avail two towels for each person
(bath towel)
(bath towel)
(bath towel)
To avail bathing rob for each person

205 To avail towel for toilet floor


206
To avail packed soap, shampoo and
207 hair conditioner for each person.

To avail towel for toilet floor

To avail towel for toilet floor

To avail packed soap, shampoo and


hair conditioner for each person.

To avail packed soap, shampoo and


hair conditioner for each person.

208

Toilet foam or bathing salt


Body cream lotion for each person

Toilet foam or bathing salt


Toilet foam or bathing salt
Body cream lotion for each person Body cream lotion for each person

Waste basket with cover


Cover for wall and ground of water
with ceramic, marble or water
resistant material.
To change towels on a daily basis or
on demand of the guest.

Bath cover (for head)


Tooth brush and paste
Shaving set
Ear bud
Comb
Waste basket with cover
Cover for wall and ground of water
with ceramic, marble or water
resistant material.
To change towels on a daily basis or
on demand of the guest.

209
210
211
212
213
214
215 Waste basket with cover
Cover for wall and ground of water
216 with ceramic, marble or water
resistant material.
To change towels on a daily basis or
217 on demand of the guest.

To avail towel for toilet floor


Fiber for body cleaning
To avail packed soap, shampoo and
hair conditioner for each person.

Bath cover (for head)


Tooth brush and paste
Shaving set
Ear bud
Comb
Waste basket with cover
Cover for wall and ground of water
with ceramic, marble or water
resistant material.
To change towels on a daily
basis or on demand of the guest.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

SITTING AND DINING


ROOM (CONT.)

MASTER BED BATHROOM (CONT.)

One of the toilets to be in the units


assinged for special needies provided
with railing behind the lavatory at 80
cm length from ground and Another
218 one on the side. The water hose and
napkin for the lavatory to be close-by
and at a suitable height.

THREE STARS

FOUR STARS

FIVE STARS

One of the toilets to be in the units


assinged for special needies provided
with railing
behind the lavatory at 80 cm length
from ground and another one on the
side. The water hose and napkin for
the lavatory to be close-by and at a
suitable height.

One of the toilets to be in the units


assinged for special needies
provided with railing behind the
lavatory at 80 cm length from ground
and another one on the side. The
water hose and napkin for the
lavatory to be close-by and at a
suitable height.

One of the toilets to be in the


units assinged for special needies
provided with railing behind the
lavatory at 80 cm
length from ground and another one
on the side. The water hose and
napkin for the lavatory to be close-by
and at a suitable height.

To avail telephone or call button for


emergency (bell), water proof, to be
near the lavatory at a low level in the
units allocated for special needies.

To avail telephone or call button for


emergency (bell), water proof, to be
near the lavatory at a low level in the
units allocated for special needies.

219

The hand washing sink in the units


The hand washing sink in the
allocated for special needies to be at units allocated for special needies to
low level from the ground (80 cm)
be at low level
from the ground (80 cm)
Scale and cloth sandal.

220
221
Daily renewal of toilet fittings
222 (towels, soap and accessories)

Daily renewal of toilet fittings (towels, Daily renewal of toilet fittings


soap and accessories)
(towels, soap and accessories)

Daily renewal of toilet fittings


(towels, soap and accessories)

Daily cleaning for all


223 facilities of toilet

Daily cleaning for all


facilities of toilet

Daily cleaning for all


facilities of toilet

Daily cleaning for all


facilities of toilet

General cleaning for all items of


toilets (bathrob, washing sinks,
224
lavatories, floors, ceiling, wall,
appliances).

General cleaning for all items of


toilets (bathrob, washing sinks,
lavatories, floors, ceiling, wall,
appliances).

General cleaning for all items of


toilets (bathrob, washing sinks,
lavatories, floors, ceiling, wall,
appliances).

General cleaning for all items


of toilets (bathrob, washing sinks,
lavatories, floors, ceiling, wall,
appliances).

225 Separate from bedroom

Separate from bedroom

Separate from bedroom

Separate from bedroom

Air conditioner, cool and hot, as per


226 weather conditions of the area

Air conditioner, cool and hot, as per


weather conditions of the area

Air conditioner, cool and hot, as per Air conditioner, cool and hot,
weather conditions of the area
as per weather conditions of the area

227 To avail smoke detector (alarm)


To avail window / balcony to allow
228 room light naturally

To avail smoke detector (alarm)

To avail smoke detector (alarm)

To avail smoke detector (alarm)

To avail window / balcony to allow


room light naturally

To avail window / balcony to allow


room light naturally

To avail window / balcony to


allow room light naturally

229 To avail curtain to prevent light

To avail curtain to prevent light

To avail curtain to prevent light

To avail curtain to prevent light

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

THREE STARS

FOUR STARS

FIVE STARS

230 Suitable light


231 To avail light around the sofa

Good light

Excellent light

General lighting to reflect

To avail light around the sofa

To avail light around the sofa

To avail light around the sofa

To a ail suitable furniture of


confirtable seatings or chairs and
232
tables, to occupy at least 5 presons.

To a ail suitable furniture of


confirtable seatings or chairs and
tables, to occupy at least 5 presons.

To a ail suitable furniture of


confirtable seatings or chairs and
tables, to occupy at least 5 presons.

To a ail suitable furniture of


confirtable seatings or chairs and
tables, to occupy at least 5 presons.

To avail paintings on the wall

to avail paintings or decorative items to avail paintings or decorative items to avail paintings or decorative items
and accessories.
and accessories.
and accessories.

To avail telephone to make internal


calls
Sticker indicating direction of Qibla

To avail telephone to make internal


and external calls.
Sticker indicating direction of Qibla

To avail telephone to make internal


and external calls.
Sticker indicating direction of Qibla

To avail telephone to make


internal and external calls.
Sticker indicating direction of
Qibla

236 Carpet for prayer


To avail fire resistant cigerette ash
237 tray (to provide if smoking is
permitted)

Carpet for prayer

Carpet for prayer

Carpet for prayer

To avail fire resistant cigerette ash


tray (to provide if smoking is
permitted)

To avail fire resistant cigerette ash


tray (to provide if smoking is
permitted)

To avail fire resistant


cigerette ash tray (to provide if
smoking is permitted)

To avail a minimum 20
238 Television with remote control.

To avail a minimum 24 Television LSD To avail a minimum 24


with remote control.
Television LSD with remote control.

To avail a minimum 24
Television LSD with remote control.

239 To avail dining table with chairs.

To avail dining table with chairs.

To avail dining table with chairs.

To avail dining table with chairs.

240 Wastebasket

Wastebasket

Wastebasket

Wastebasket

General cleaning for all items of the


room (furniture, floors, ceiling, the
241 wall, devices and etc.)

General cleaning for all


items of the room (furniture, floors,
ceiling, the wall, devices and etc.)

General cleaning for all


General cleaning for all items
items of the room (furniture, floors, of the room (furniture, floors, ceiling,
the wall, devices and etc.)
ceiling, the wall, devices and etc.)

To use suitable materials


for all facilities, equipments,
242 furniture, decoration, accessories
and means of resting.

To use suitable
materials for all facilities, equipments,
furniture, decoration, accessories and
means of resting.

To use suitable
materials for all facilities,
equipments, furniture, decoration,
accessories and means of resting.

233
234
SITTING AND DINING ROOM (CONT.)

TWO STARS

235

To use suitable materials for


all facilities, equipments, furniture,
decoration, accessories and means of
resting.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

APARTMENT KITCHEN

CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

FIVE STARS

Seperate and furnished


Kitchen or to oversee on the sitting
243 room and the food inside the
apartment, its space should not be
less than 6 m.

Seperate and furnished


Kitchen or to oversee on the sitting
room and the food inside the
apartment, its space should not be
less than 6 m.

Seperate and furnished


Kitchen or to oversee on the sitting
room and the food inside the
apartment, its space should not be
less than 6 m.

Seperate and furnished


Kitchen or to oversee on the sitting
room and the food inside the
apartment, its space should not be
less than 6 m.

Good airconditioning
244 system

Good airconditioning
system

Good airconditioning
system

Good airconditioning system

245 Suitable lighting


To avail smoke detector
246
(warning)

Suitable lighting

Suitable lighting

Suitable lighting

To avail smoke
detector (warning)

To avail smoke detector


(warning)

To avail smoke detector


(warning)

247 Heat detector


248 To avail racks to keep pots
To avail stove not less than two
249 burners (electric or gas)

Heat detector
To avail racks to keep pots
To avail stove not less than two
burners (electric or gas)

Heat detector
To avail racks to keep pots
To avail stove not less than two
burners (electric or gas)

Heat detector
To avail racks to keep pots
To avail stove not less than
two burners (electric or gas)

Active ventilation system

Active ventilation system with


evaporation pulling device.

Active ventilation system


with evaporation pulling device.

250

251

Active ventilation system

To avail refrigerator with freezer,


To avail refrigerator with freezer,
capacity not less than 6 square feet. capacity not less than 6 square feet.

To avail stainless sink for washing


252 pots and plates with hot and cold
water.

To avail stainless sink for washing


pots and plates with hot and cold
water.

To avail refrigerator with freezer,


To avail refrigerator with
capacity not less than 8 square feet. freezer, capacity not less than 8
square feet with set of juices, drinks
and some sweets and nuts.
To avail stainless sink for washing
pots and plates with hot and cold
water.

To avail stainless sink for washing


pots and plates with hot and cold
water.

To avail tools to rationalize water in To avail tools to rationalize water in To avail tools to rationalize water in
the pot washing sink.
the pot washing sink.
the pot washing sink.
To avail stainlesss rack for pot drying. To avail stainlesss rack for pot drying. To avail stainlesss rack for pot
254
drying.

To avail tools to rationalize


water in the pot washing sink.
To avail stainlesss rack for pot drying.

To avail complete cutleries, at least 4


Ea of all type (knives, forks, small and
255 medium
spoons, small and medium plates
and cups)

To avail complete cutleries, at


least 4 Ea of all type (knives, forks,
small and medium
spoons, small and medium
plates and cups)

253

To avail complete cutleries, at least 4


Ea of all type (knives,
forks, small and medium spoons,
small and medium plates and cups)

To avail complete cutleries, at least 4


Ea of all type (knives, forks, small and
medium
spoons, small and medium plates
and cups)

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

THREE STARS

FOUR STARS

To avail cooking materials (like pots,


large spoons, large kinife, whisk
256 spoon, frying pan, tweezers, filter,
can opener and dishes)

To avail cooking materials (like pots,


large spoons, large kinife, whisk
spoon, frying pan,tweezers, filter, can
opener and dishes)

To avail cooking materials (like pots,


large spoons, large kinife, whisk
spoon, frying pan, tweezers, filter,
can opener and dishes)

To avail cooking materials


(like pots, large spoons, large kinife,
whisk spoon, frying pan, tweezers,
filter, can opener and dishes)

To avail at least 5 liters


257 of free drinking water per day.

To avail at least 5 liters


of free drinking water per day.

To avail at least 5 liters


of free drinking water per day.

To avail at least 5 liters of


free drinking water per day.

259

To avail Jug for heating water


(electric)
Soap and pot cleaning materials

To avail Jug for heating


water (electric)
Soap and pot cleaning materials

To avail Jug for heating water


(electric)
Soap and pot cleaning materials

260 Cloth washer

Cloth washer

Cloth washer

Cloth washer

261

Bread processor

Bread processor

262

Microwave

Microwave

APARTMENT KTICHEN (CONT.)

258

TWO STARS

To avail Jug for heating water


(electric)

Pot washer

263

Electric mixer

264
265

Large wastebasket

Large wastebasket

Large wastebasket

Large wastebasket

All preparations and good utensils

All preparations and good utensils

All preparations and good utensils

All preparations and excellent


utensils

To avail blanket and fire extinguisher


and adherence to safety requirements
in the kitchen as per civil defense
requirements.

To avail blanket and fire extinguisher


and adherence to safety
requirements in the kitchen as per
civil defense requirements.

To avail blanket and fire extinguisher


and adherence to safety
requirements in the kitchen as per
civil defense requirements.

Good condition of wall, ceiling and


floors (free from any defects)

Good condition of wall, ceiling and


floors (free from any defects)

Good condition of wall, ceiling and


floors (free from any defects)

General cleaning for all items and


contents of kitchen (furniture, floors,
ceiling, wall,
appliances and etc.)

General cleaning for all items


and contents of kitchen (furniture,
floors, ceiling, wall, appliances and
etc.)

266

267

268

FIVE STARS

Good condition of wall, ceiling and


floors (free from any defects)

General cleaning for all items and


General cleaning for all items and
contents of kitchen (furniture, floors, contents of kitchen (furniture, floors,
269 ceiling, wall, appliances and etc.)
ceiling, wall,
appliances and etc.)

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

FOOD SERVING TO
APARTMENTS

270
271
272
273
274

TWO STARS

THREE STARS

FIVE STARS

Service round the clock (on demand) Service round the clock (on demand)

Service round the clock (on demand) Service round the clock (on
demand)
Service of light food serving in the
Service of light food serving in the
Service of hot plate serving
Service of hot plate serving
apartments (on demand)
apartments (on
(breakfast, lunch, dinner) in the
(breakfast, lunch, dinner) in the
demand)
apartments (on demand)
apartments (on demand)
Cold plate service (ice cream, salads, Cold plate service (ice cream, salads, Cold plate service (ice cream, salads, Cold plate service (ice cream,
fruits) (on demand)
fruits) (on demand)
fruits) (on demand)
salads, fruits) (on demand)
Hot and cold drinks srevice (on
Hot and cold drinks srevice (on
Hot and cold drinks srevice (on
Hot and cold drinks srevice
demand)
demand)
demand)
(on demand)
To avail information about offers and To avail information about offers and To avail information about offers and To avail information about
prices of menu
prices of menu
prices of menu
offers and prices of menu

Prayer area in a suitable place to


Prayer area in a suitable place to
perform prayer inside the building if perform prayer inside the building if
275 no Mosque is available nearby.
no Mosque is available nearby.
276

COMMON FACILITIES

FOUR STARS

At least one multi- purpose hall

Prayer area in a suitable place to


Prayer area in a suitable place
perform prayer inside the building if to perform prayer inside the building
no Mosque is available nearby.
if no Mosque is available nearby.
At least one multi- purpose hall

At least one multi-purpose hall


Separate centre for businessmen
containing minimum 3 Computers
and accessories and a staff to work at
least 12 hours to meet the guests
service requirements like the
internet, communications, fax,
printing
and photocopier.

277

To avail air conditioner,


To avail air conditioner, heat and cool,
heat and cool, according to weather according to weather conditions of
278 conditions of the area in all common the area in all common facilities.
facilities.

To avail air conditioner, heat and


cool, according to weather
conditions of the area in all common
facilities.

To avail air conditioner, heat


and cool, according to weather
conditions of the area in all common
facilities.

Common and confirtable


light at all common facilities.
To avail services of toilet, cafeteria,
resting area for staff if the number of
280
units exceeds 50 units.

Common and confirtable light at all


common facilities.
To avail services of toilet, cafeteria,
resting area for staff if the number of
units exceeds 50 units.

Common and confirtable light


at all common facilities.
To avail services of toilet,
cafeteria, resting area for staff if the
number of units exceeds 50 units.

279

Common and confirtable light at all


common facilities.
To avail services of toilet, cafeteria,
resting area for staff if the number of
units exceeds 50 units.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

COMMON FACILITIES (CONT.)

CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

To avail conditions of the civil


To avail conditions of the civil defense
defense (fire extinguishers, water
(fire extinguishers, water hose, smoke
281
hose, smoke detector) in all common detector) in all common facilities.
facilities.

To avail conditions of the civil


defense (fire extinguishers, water
hose, smoke detector) in all common
facilities.

To avail conditions of the


civil defense (fire extinguishers,
water hose, smoke detector) in all
common facilities.

Good condition of wall,


282 ceiling and floors (free from any
defects)

Good condition of wall,


ceiling and floors (free from any
defects)

Good condition of wall,


ceiling and floors (free from any
defects)

Good condition of wall,


ceiling and floors (free from any
defects)

General cleaning of all the common


facilities and its contents (furniture,
283 floor, ceiling, wall, devices and etc.)

General cleaning of all the common


facilities and its contents (furniture,
floor, ceiling, wall, devices and etc.)

General cleaning of all the common


facilities and its contents (furniture,
floor, ceiling, wall, devices and etc.)

General cleaning of all the


common facilities and its contents
(furniture, floor, ceiling, wall, devices
and etc.)
Health club containing a weightlifting
hall with all equipmnets and
machineries, steam bath, jacuzzi,
massage room, dress changing and
keeping room, WC). A staff to work at
least 12 hours .

284

RECREATIONAL FACILITIES

FIVE STARS

285

286

287

288
289

External or internal swimming pool


with an area of at least 50 m2, with
allocation of space for children
adhering to safety requirements
(guidelines)

External or internal swimming pool


with an area of at least 50 m2, with
allocation of space for children
adhering to safety requirements
(guidelines)
One multi-usage playground
for recreation and sports (ground
tennis, plane tennis, basket ball or
etc.) with an area of not less than 250
m2.
Playground for children
Playground for children
(external or internal) with an area of (external or internal) with an area of
not less than 50 m2.
not less than 50 m2.
Hall for recreational games like table Hall for recreational games
tennis, billiars or electronic games
like table tennis, billiars or electronic
and etc.
games and etc.
To have complete first aid box.

To have complete first aid box.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

RECREATIONAL FACILITIES (CONT.)

FIVE STARS

To avail air conditioning, cool and


heat, according to weather condition
of the area with all closed
recreational facilities.
Common and confirtable light in all
recreational facilities.

To avail air conditioning, cool


and heat, according to weather
condition of the area with all closed
recreational facilities.
Common and confirtable light
in all recreational facilities.

To avail safety requirements as per


civil defense demands (fire
extinguishers, smoke detector) in all
recreational facilities.

To avail safety requirements


as per civil defense demands (fire
extinguishers, smoke detector) in all
recreational facilities.

293

Daily and continued cleaning in all


recreational facilities.

Daily and continued cleaning


in all recreational facilities.

294

Good condition of wall, ceiling,


grounds (free from any defects)

Good condition of wall, ceiling,


grounds (free from any defects)

General cleaning of all recreational


facilities and its contents
(equipments, machineries, grounds,
ceiling, wall and etc.)

General cleaning of all recreational


facilities and its contents
(equipments,
machineries, grounds, ceiling,
wall and etc.)

296 Public toilet for men


Public toilet for men
Public toilet for women
297 Public toilet for women
Regular supply of hot and cold water Regular supply of hot and cold water
298

Public toilet for men


Public toilet for women

Public toilet for men


Public toilet for women

299 Active ventilation system


Mirror provided with suitable light
300

Active ventilation system


Mirror provided with suitable light

Active ventilation system


Mirror provided with suitable light

Active ventilation system


Mirror provided with suitable light

301
302
303
304
305
306

Towels or napkins

Towels or napkins

Towels or napkins

Liquid soap for hand


To avail waste basket
Not to have bad smells
To add aromatic odors

Liquid soap for hand


To avail waste basket
Not to have bad smells
Not to have bad smells

Liquid soap for hand


To avail waste basket
Not to have bad smells
Not to have bad smells

Towels or napkins
Hand dryer
Liquid soap for hand
To avail waste basket
Not to have bad smells
Not to have bad smells

290

291

292

295

PUBLIC TOILETS (FOR MORE THAN 50


UNITS)

FOUR STARS

Regular supply of hot and cold water Regular supply of hot and cold water

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

PUBLIC TOILETS (FOR MORE THAN 50 UNITS)

307

308

309
310
311
312
313

FIVE STARS

To avail toilet allocated for special


needies with a board to show the
same, to have handrail behind the
toilet at an height of 80 cm from the
floor. The water hose and napkin
allocated for the toilets to be near
and at low height.

To avail toilet allocated for


special needies with a board to show
the same, to have handrail behind
the toilet at an height of 80 cm from
the floor. The water hose and napkin
allocated for the toilets to be near
and at low height.

To avail hand washing sink at low


level for serving special needies.

To avail hand washing sink at


low level for serving special needies.

To avail water resistant emergency


calling switch (bell) near to the toilet
at low level.
To use suitable materials for all tools, To use suitable materials for all tools, To use suitable materials for all tools,
finishing, accessories etc.
finishing, accessories etc.
finishing, accessories etc.
Daily and continued cleaning of
Daily and continued cleaning of toilet. Daily and continued cleaning of
toilet.
toilet.
To hang follow-up schedule of
To hang follow-up schedule of
To hang follow-up schedule of
cleaning in a visible place.
cleaning in a visible place.
cleaning in a visible place.
Good condition of walls, ceiling and Good condition of walls, ceiling and
Good condition of walls, ceiling and
floors(free from any defects)
floors (free from any defects)
floors(free from any defects)

To avail water resistant


emergency calling switch (bell) near
to the toilet at low level.
To use suitable materials for all tools,
finishing, accessories etc.
Daily and continued cleaning
of toilet.
To hang follow-up schedule
of cleaning in a visible place.
Good condition of walls, ceiling and
floors(free from any defects)

General cleaning (toilets, bathroom, General cleaning (toilets, bathroom,


314 floors, ceiling, wall, appliances and
floors, ceiling, wall, appliances and
etc.)
etc.)

General cleaning (toilets, bathroom, General cleaning (toilets,


floors, ceiling, wall, appliances and bathroom, floors, ceiling, wall,
etc.)
appliances and etc.)

Cafeteria unit to be open at least 12


hours a day.
316 To serve hot and cold beverages
317 Snack and sandwitches
To avail list of requisitions containing
318
prices.

Cafeteria unit to be open at least 12


hours a day.
To serve hot and cold beverages
Snack and sandwitches
To avail list of requisitions containing
prices.

Cafeteria unit to be open at least 16


hours a day.
To serve hot and cold beverages
Snack and sandwitches
To avail list of requisitions containing
prices.

Cafeteria unit to be open at


least 16 hours a day.
To serve hot and cold beverages
Snack and sandwitches
To avail list of requisitions
containing prices.

319 To avail napkin


General cleaning of cafeterial and its
contents (preparation
320 area, coffee machines, refrigerator,
ceiling, wall, floors and etc.)

To avail napkin

To avail napkin

To avail napkin

General cleaning of
cafeterial and its contents
(preparation area, coffee machines,
refrigerator, ceiling, wall, floors and
etc.)

General cleaning of
cafeterial and its contents
(preparation area, coffee machines,
refrigerator, ceiling, wall, floors and
etc.)

General cleaning of cafeterial


and its contents (preparation area,
coffee machines, refrigerator, ceiling,
wall, floors and etc.)

315

CAFETARIA

FOUR STARS

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

FIVE STARS

To avail general health


certificate from the Municipality

To avail general health


certificate from the Municipality

To avail all safety conditions as per


322 civil defense requirements.

To avail all safety conditions as per


civil defense requirements.

To avail all safety conditions as per


civil defense requirements.

To avail all safety conditions


as per civil defense equirements.

The workers to adhere to


health requirements and provide
323 health certificates for all
employees in the kitchen.

The workers to adhere to health


requirements and provide health
certificates for all employees in the
kitchen.

The workers to adhere to health


requirements and provide health
certificates for all employees in the
kitchen.

The workers to adhere to


health requirements and provide
health certificates for all employees
in the kitchen.

324 A section to store dry food items.

A section to store dry food items.

A section to store dry food items.

A section to store dry fooditems.

Room for changing and keeping


dress as per no. of employees
Toilets for workers and to separate
them from food preparation areas
(provided with bathing materials)

Room for changing and keeping dress


as per no. of employees
Toilets for workers and to
separate them from food preparation
areas (provided with bathing
materials)

325

326
MAIN KITCHEN

FOUR STARS

To avail general health


certificate from the Municipality

321

To avail general health certificate


from the Municipality

THREE STARS

To have freezer refrigerator


327 matching with operational capacity
of the kitchen

To have freezer refrigerator matching To have freezer refrigerator


with operational capacity of the
matching with operational capacity
kitchen
of the kitchen

To have freezer refrigerator


matching with operational capacity
of the kitchen

Referigerators matching with


328 operational capacity of kitchen

Referigerators matching with


operational capacity of kitchen

Referigerators matching with


operational capacity of kitchen

Pot washing section (automatic and


329 manual ready with baskets for drying
and keeping pots.
330
331
332
333
Daily and regular cleaning of kitchen
334

Pot washing section(automatic and


Pot washing section (automatic and Pot washing section (automatic and
manual ready with baskets for drying manual ready with baskets for drying manual ready with baskets for drying
and keeping pots.
and keeping pots.
and keeping pots.
Hot cooking section
Sweet and pastry section
Vegetable and salad section
Slaughter section
Daily and regular cleaning of kitchen Daily and regular cleaning of kitchen Daily and regular cleaning of
kitchen

Referigerators matching with


operational capacity of kitchen

Good condition of wall, ceiling, floors Good condition of wall, ceiling, floors Good condition of wall, ceiling, floors Good condition of wall, ceiling, floors
335 (free from any defect)
(free from any defect)
(free from any defect)
(free from any defect)
General cleaning of all contents and General cleaning of all contents and
items of kitchen (equipments, ports, items of kitchen (equipments, ports,
336 appliances, floors, ceiling, walls)
appliances, floors, ceiling, walls)

General cleaning of all contents and General cleaning of all


items of kitchen (equipments, ports, contents and items of kitchen
appliances, floors, ceiling, walls)
(equipments, ports, appliances,
floors, ceiling, walls)

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS


CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FIVE STARS

Hall furnished with tables and chairs Hall furnished with tables and chairs
for serving breakfast
337 for serving breakfast

Hall furnished with tables and chairs Hall furnished with tables and
for serving main dishes (breakfast,
chairs for serving main dishes
lunch, dinner)
(breakfast, lunch, dinner)

Airconditioning system
(heat and cool) with control device as
338 per weather conditions of the area
(split or central)

Airconditioning system
(heat and cool) with control device as
per weather conditions of the area
(split or central)

Airconditioning system
(heat and cool) with control device
as per weather conditions of the
area (split or central)

Airconditioning system (heat


and cool) with control device as per
weather conditions of the area (split
or central)

Good light

Excellent light

To provide light reflecting


lexury
To avail a space in the hall for
display of food ready with crockery
(open Buffet or list as per demand)

339

Suitable light

340
FOOD & BEVERAGE SERVING AREA

FOUR STARS

341

Breakfast service on a
daily basis

Breakfast service on a
daily basis

342

343

344

To avail a space in the


hall for display of food ready with
crockery (open Buffet or list as per
demand)
Breakfast Buffet service
at least 4 hours daily with
announcement of business hours

Breakfast Buffet service at


least 4 hours daily with
announcement of business hours

Lunch Buffer service at


least 3 hours daily with
announcement of
business hours.

Lunch Buffer service at least


3 hours daily with announcement of
business
hours.

Dinner Buffet service at


least 3 hours daily with
announcement of business hours.

Dinner Buffet service at least


3 hours daily withannouncement of
business hours.

To cover all food items while Buffet


display and not to open.

To cover all food items while


Buffet display and not to open.

To avail information about working


345 hours, prices and offers

To avail information about working


hours, prices and offers

To avail information about working


hours, prices and offers

To avail information about


working hours, prices and offers

Good condition of wall, ceiling and


346 floors(free from any defects)

Good condition of wall, ceiling and


floors(free from any defects)

Good condition of wall, ceiling and


floors(free from any defects)

Good condition of wall, ceiling and


floors(free from any defects)

General cleaning (tables, chairs,


furniture, floors, ceiling, wall,
appliances and etc.)

General cleaning (tables,


chairs, furniture, floors, ceiling, wall,
appliances and etc.)

General cleaning (tables,


General cleaning (tables, chairs,
347 chairs, furniture, floors, ceiling, wall, furniture, floors, ceiling, wall,
appliances and etc.)
appliances and etc.)

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

ADMINISTRATION & EMPLOYEES

HOT FOOD

CRITERI SUB
A
NO.
348

TWO STARS
One type to prepare egg and beans

THREE STARS
One type to prepare egg and beans

FOUR STARS

FIVE STARS

3 methods to prepare egg and beans 3 methods to prepare egg and


beans

349

Hot food (like vegetable


or rice and meat), at least three
types

Hot food (like vegetable or


rice and meat), at least three types

350

Clear andspecific administrative


structure of employees

Clear andspecific administrative


structure of employees

An academically qualified Manager


granted with approved certificate
with well versed in Arabic and
351 English languages, to
avail minimum expereince if the
number of units exceeds 50.

An academically qualified Manager


granted with approved certificate
with well versed in Arabic and English
languages, to
avail minimum expereince if the
number of units exceeds 50.

An academically qualified Manager


granted with approved certificate
with well versed in Arabic and
English languages, to
avail minimum expereince if the
number of units exceeds 50.

An academically qualified
Manager granted with approved
certificate with well versed in Arabic
and English languages, to avail
minimum expereince if the number
of units exceeds 50.

To have a person in- charge for


352 employees who can be contacted
round the clock (duty manager)

To have a person in-charge for


employees who can be contacted
round the clock (duty manager)

To have a person in-charge for


employees who can be contacted
round the clock (duty manager)

To have a personin-charge for


employees who can be contacted
round the clock (duty manager)

To have security staff distributed


353 according to the size and area of
building.

To have security staff distributed


according to the size and area of
building.

To have security staff distributed


according to the size and area of
building.

To have security staff distributed


according to the size and area of
building.

To adhere to apply Saudization plan


354 as per rules and instructions

To adhere to apply Saudization plan


as per rules and instructions

To adhere to apply Saudization plan To adhere to apply Saudization plan


as per rules and instructions
as per rules and instructions

All employees dealing with guests to


be characterized in a suitable
355 manner such as
good dealing, good appearance and
fitness.

All employees dealing with guests to


be characterized in a
suitable manner such as
good dealing, good appearance and
fitness.

All employees dealing with guests to


be characterized in a
suitable manner such as
good dealing, good appearance and
fitness.

All employees dealing with


guests to be characterized in a
suitable manner such as
good dealing, good
appearance and fitness.

All employees dealing iwth guests to All employees dealing iwth guests to
356 wear official uniform.
wear official uniform.

All employees dealing iwth guests to All employees dealing iwth


wear official uniform.
guests to wear official uniform.

To hang personal identification card To hang personal identification card


357 on each employee.
on each employee.

To hang personal identification card To hang personal identification card


on each employee.
on each employee.

Prevention of smoking for employees Prevention of smoking for employees Prevention of smoking for employees Prevention of smoking for
during the office hours.
during the office hours.
employees during the office hours.
358 during the office hours.

COMPLIANCE STATUS
Y/N

REMARKS

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

QUALITY & SUSTAINABLITY (OPTIONAL)

ADMINISTRATION & EMPLOYEES


(CONT.)

CRITERI SUB
A
NO.

TWO STARS

THREE STARS

FOUR STARS

FIVE STARS

To have systematic records for stay


359 of guests.

Prevention of smoking for employees Prevention of smoking for employees Prevention of smoking for employees
during the office hours.
during the office hours.
during the office hours.

Training certificate for at least one


360 employee in the field of safety,
security, cleaning

Training certificate for at least one


employee in the field of safety,
security, cleaning

361

Training certificate for at least one


employee in the field of safety,
security, cleaning

Training certificate for at least


one employee in the field of safety,
security, cleaning

Maintenance division to
work at least 12 hours a day,
providing repair and maintenance on
demand round the clock.

Maintenance division to work


at least 12 hours a day, providing
repair and maintenance on demand
round the clock.

To apply program to ensure


customers satisfaction as per the
362
objectives set-forth and to address
any insufficiency.
To subscribe in one of the electronic
363
reservation sites.

To apply program to ensure


customers satisfaction as per the
objectives set-forth and to address
any insufficiency.
To subscribe in one of the electronic
reservation sites.

To apply program to ensure


customers satisfaction as per the
objectives set-forth and to address
any insufficiency.
To subscribe in one of the electronic
reservation sites.

To apply program to ensure


customers satisfaction as per the
objectives set-forth and to address
any insufficiency.
To subscribe in one of the
electronic reservation sites.

Standard to comply with


health and safety standards by an
364
independant and specialized
company at least once in a year.
To adhere to the program of quality
and sustainability and standard and
to review once in every two years as
365
a minimum by a qualified
independent company.

Standard to comply
with health and safety standards by a
separate and specialized company at
least once in a year.
To adhere to the program of quality
and sustainability and standard and to
review once in every two years as a
minimum by a qualified independant
company.

Standard to comply with


health and safety standards by a
separate and specialized company at
least once in a year.
To adhere to the program of
quality and sustainability and
standard and to review once in every
two years as a minimum by a
qualified independant company.

To use means of sensation


366 Luminescent for moving in public
places.
To re-use water for agriculture,
367 cooling and etc. (Grey water system)

To use means of sensation


Luminescent for moving in public
places.
To re-use water for agriculture,
cooling and etc .(Grey water system)

Standard to comply with


health and safety standards by a
separate and specialized company at
least once in a year.
To adhere to the program of quality
and sustainability and standard and
to review once in every two years as
a minimum by a qualified
independant
company.
To use means of sensation
Luminescent for moving in public
places.
To re-use water for agriculture,
cooling and etc .(Grey water system)

368

To use means of sensation


Luminescent for moving in public
places.
To re-use water for agriculture,
cooling and etc .(Grey water system)

To use solar power to heat the water To use solar power to heat the water To use solar power to heat the water To use solar power to heat the water

COMPLIANCE STATUS
Y/N

REMARKS