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Phone:-079-32922248 Mobile No:-9824304712
E-mail :-
Date Of Birth:- 31st July 1981 Marital Status: Single

To give up the best of my abilities for the organization in which I am working, to
be a part of growth of that organization and to grow accordingly with the

Professional Experience:

(Idea Cellular Ltd. is a cellular service provider company in the states like
Maharashtra, Gujarat, Madhya Pradesh, Andhra Pradesh, Delhi, Goa, and
Chhattisgadh. It is a joint venture between A.V. Birla Group.)

Company Name : IDEA Cellular Ltd

Department : SDQ-Collections. (Backend operation-GJ Circle)

Designation : Collection Back office Executive.

Job Profile

MIS Preparation
 Monthly Dunning data report

 Doing OCB / TD on daily basis and PD (before bill cycle) - also doing mass
ob on due dates of bill cycles.
 Reconciliation of OCB data.
 Activating the services of customer on payment posting.
 MA/ BC – status updation, updating status of MA/BC in the system from time
to time
 Exposure process – Tagging for Outstanding & unbilled – SMS – Tele calling
 TD Notice.
 Legal gujarati Type Notice –PD
 Adjustment I-care working
 Allocation & Mis Supports Additional working
 Chq Bonus Working
 Billing I-care Working

 Capabilities
 Analytical: - Able to prepare MIS, which give day-to-day trend
and monthly performance evolution for various parameters.
 Co-Ordination: - I am doing co-ordination with different
department like Finance / Legal / SPA for resolution of day-to-
day activities and other supports.
 Handling Additional Portfolio: - I am able to hand dual
portfolio too in case of require such as cheque bounce process /
mass dunning / Auto unbarring.

SKYPAK Financial Securities Pvt Ltd.

Job Title:- (Customer Relations officer & Asst. Supervisor)-(this is my Night Jobs)
(Joining Date 01st Aug-03 & Till date 30th Nov-06)

The company co-ordinating with telecom companies an effective collection and

posting process for bill payments made by means of cheque through a wide
spread of Drop boxes and client relationship centers. Acquired a contract with
ICICI Bank Ltd and HDFC Bank Ltd for cheque pickup form their Corporate
Clients and Current Account Holders across Ahmedabad, Baroda and Surat.

I jointed in Skypack Financial Securities Pvt. Ltd as an Auditor. As an auditor

my responsibilities checking all cheques which is collected by field staff from
Drop Boxes and client relationship centers after the all collected cheque
completed the auditing by me cheque has been sent to EDP Dept. for Data-Entry.

Due to best knowledge of cheque processing, Company management shifted to

me auditor to as an EDP Asst. my responsibilities more increase like that
handling the query of mobile customer and solutions with posting also for credit
card customer. Personally handling the various bank client and solutions the
query with hi priority. Developing tailor-made activities to suit the operations of
client and also co-ordinating with the EDP team, which enables output of data
entry module as per the requirements of each client. Also creating a different MIS
for various client and softcopy sent by mail. I have very good knowledge of
banking and other cheques processing. The company working for Idea Cellular
Ltd. Bharti Cellular Ltd. ICICI Bank, SCB, SBI etc.
TALATI & TALATI (Chartered Accountant)

Job Title: - (Field Executive & Customer Relations officer )

(Joining Date 01st Aug-05 & Till date 12th Dec-06)
I have been working as a Field Executive at “TALATI & TALATI”
Which is verification for Credit Card and Car Loan of CITI BANK
for the 1 year


Job Title :- (AS Back office 1 year)

(Joining Date 01st July-2001 & Till date 25th Dec-2001)
My work was related for Opening saving Account in bank software
and checking all record. My also wok is give details of entry given to

Personal Skill

• Strong willed and capable of handling independent administrations

• Marinating a positive and “ Can Do “ attitude.
• Confident punctual in work, effective time manager.
• Good analytical accuracy skills.
• Because of my best performers I got a promotions Auditor to as an
EDP Asst & EDP Asst to as an Account Asst.
• Having high initiative level and sharp grasping power.
• Always work very zeal fully & enthusiastically.
• Sharp observation and memory.
• Having good analytical and creative point of view.
• Believe in smart work.
• Can be a good team leader.

Educations Qualification

Board/University Year of Result
Qualification Passing
S.S.C G.S.E.B. 1997 Second
H.S.C G.S.E.B. 1999 Second


• I have knowledge of MS Office, Dos, FoxPro Programming, Internet,

D.T.P., Dbase, Cliper-Programming, Knowledge of Hardware


• Playing cricket
• Swimming
• Traveling
• Reading

I hereby declare that the information given above is correct as per best of
my knowledge please give me an opportunity to server you better so that I
could prove my self.

Your Faithfully,

Himanshu Prajapati