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Student Assessment Pack

BSBDIV601
Develop and implement diversity policy

Developed By ACTE
This document is a Student Assessment Pack
for the above Unit of Competency and is to be
completed by a student to demonstrate his/her
competency.

Adelaide College of Technical Education

Table of Contents
Purpose of Assessment ............................................................................................................... 3
Target Group ................................................................................................................................................. 3
Selected Methods and Intended Use ............................................................................................................ 3

Standard Instructions for Assessor/Trainer ............................................................................... 3


Standard Instructions for Learners ............................................................................................. 3
Plagiarism ...................................................................................................................................................... 3

Evidence Requirements ............................................................................................................... 4


Documents to be attached along with each Submission ............................................................................... 4
Assessor Expectations .................................................................................................................................. 4
Resources for Learner ................................................................................................................................... 4
Resources for Trainer / Assessor .................................................................................................................. 5

Reasonable Adjustment ............................................................................................................... 5


Procedure to Login to Education Club ........................................................................................................... 5

Format for Written Submissions .................................................................................................. 6


Assessment Method Coversheet ................................................................................................. 7
Overview ........................................................................................................................................ 8
Elements ........................................................................................................................................................ 8
When to Commence your Assessment ......................................................................................................... 8
Assessment Methods .................................................................................................................................... 8
Assessment Definitions ................................................................................................................................. 9

Assessment Preparation Checklist ........................................................................................... 10


Assessment Method One - Assignment .................................................................................... 11
Research diversity ...................................................................................................................... 11
Draft policy and plan for implementation .................................................................................. 11
Implement diversity policy ......................................................................................................... 12
Review diversity policy............................................................................................................... 12
Assessment Method Two - Written Response Questions ........................................................ 14
Assessment Method Three - Role Play ..................................................................................... 16
Assessment Method Four - Major Project ........................................ Error! Bookmark not defined.
Facilitators Guide............................................................................... Error! Bookmark not defined.
Advice to Assessors ...................................................................................... Error! Bookmark not defined.
Advanced Diploma Qualification Type Descriptor ......................................... Error! Bookmark not defined.
Assessment Response Guide ....................................................................... Error! Bookmark not defined.

Unit Feedback Not including Method Four (4) ....................................................................... 20


Record of Assessment Outcome& Mapping ............................................................................. 21

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Purpose of Assessment
Purpose of this assessment is to check that the competency should be achieved on all elements of
Developing and implementing diversity policy.

Target Group
ACTEs learners enrolled in the unit BSBDIV601 Develop and implement diversity policy must have
basic literacy and numeracy skills who are either experienced or having no experience of working
in a professional environment.To check the ACSF level of a student - http://lln.safework.com.au/

Selected Methods and Intended Use


Methods used to achieve competency in this unit of competency (UOC) are a Case Study, Written
Response questions, a Role Play and an entire qualification Major Project that must be completed
in a simulated environment of Crimson Hotel through Education Club
websitehttp://www.educationclub.com.au/Your submissions will be used by trainers and assessors
of ACTE as evidence in achieving competency of the above mentioned unit.

Standard Instructions for Assessor/Trainer


The Trainer / Assessor should inform all the learners that all the tasks should be linked with
Crimson Hotel onthe Education Club website and help can be taken from available resources.

Standard Instructions for Learners

Hand written assignments will not be accepted, assignments should be prepared in


Microsoft Office. Refer to the enclosed Style Guide.

All tasks should be linked with the identified organisation on Education Club website.

When answering the tasks use your own words and also refer to the given Scenario.

Plagiarism
Plagiarism is using the words or ideas of others and presenting them as your own. Plagiarism is a
type of intellectual theft. It can take many forms, from deliberate cheating to accidentally copying
from a source without acknowledgement. In your assessments you must come up with your own
ideas, however, at times you may need to make reference to work that has been conducted by
others. Important points to be aware of:
Know what plagiarism is. Go to this website if you require additional
information. http://www.plagiarism.org/
Plan your work
Reference your work / acknowledge all of your sources
What is Plagiarism? (n.d.)
Retrieved February 2015, from http://www.plagiarism.org/plagiarism-101/what-is-plagiarism

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Adelaide College of Technical Education

Evidence Requirements
The evidence you submit as part of this assessment will be assessed by your trainer/assessor to
determine your competency. Your trainer/assessor will be guided by the following rules of
evidence when making their assessment decision.
Rule

Valid

Current

Sufficient

Authentic

Evidence must...

Address the elements and performance criteria

Reflect the skills, knowledge and context described in the competency standard

Demonstrate the skills and knowledge are applied in real or simulated workplace
situations

Demonstrate the candidate's current skills and knowledge

Comply with current standards

Demonstrate competence over a period of time

Demonstrate competence that is able to be repeated

Comply with language, literacy and numeracy levels which match those required
by the work task (not beyond)

Be the work of the learner

Be able to be verified as genuine

Documents to be attached along with each Submission

Completed Cover Sheet. Refer to the enclosed Cover Sheet.

Answer all assessment methods 1- 4

Assessment Preparation Checklist. Refer to the enclosed Checklist.

All answers of the Written Questions

Assessor Expectations
All Tasks should be answered with a minimum of half () page length per question/activity/issue,
unless otherwise advised, or to be answered as per the requirement of the Task in an appropriate
manner. This requirement does not apply to the Major Project as it is expected that all responses
will be detailed and of no defined length or word count.

Resources for Learner

ACTE Tailored Resources; and/or


Library Books; and/or
Education Club Website; and
Other Websites related to the unit.

RTO ID: 40336 CRICOS ID: 03187D


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Resources for Trainer / Assessor

ACTE Tailored Resources; and/or


Library Books; and/or
Education Club Website; and
Other Websites related to the unit.

Reasonable Adjustment
A reasonable adjustment is any measure or action that a student requires because of their
disability, and which has the effect of assisting the student to access and participate in education
and training on the same basis as students without a disability. An adjustment is reasonable if it
achieves this purpose while taking into account factors such as the nature of the students
disability, the views of the student, the potential effect of the adjustment on the student and others
who might be affected, and the costs and benefits of making the adjustment.
ACTE will also maintain the academic integrity of a course and to consider the requirements or
components that are inherent or essential to its nature when assessing whether an adjustment is
reasonable. There may be more than one adjustment that is reasonable in a given set of
circumstances; ACTE will make adjustments that are reasonable and that do not cause the RTO
unjustifiable hardship.

Procedure to Login to Education Club


Go the following link and click the Login tab on the top.
http://www.Educationclub.com.au/
The web page will show the different organisations, youshould click on Crimson Hotel icon on the
webpage and proceed further to login section of the particular organisation.
Consulting Trainers

Last date of Submission


Submitted to

RTO ID: 40336 CRICOS ID: 03187D


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Format for Written Submissions


This unit describes the performance outcomes, skills and knowledge required to review corporate
governance requirements, implement operating procedures and monitor policy.
You are required to use a word processing program such as Microsoft Word >97/2003 to compile
your report. The following guidelines for your report (wherever required) is a suggested style guide.
Submission of assignment can also be done in other formats which should be clearly readable and
legitimate.

Format of the report


1. Assessment Cover Sheet
2. Title of the report
Arial, Size 14 pt., Bold
3. Headings
Arial, Size 12 pt., Bold
4. Text

Arial, Size 11 pt.

5. Table Content
Arial, Size 10 pt.
6. Line Spacing
1.5
7. Report length
The number of words is detailed in the instructions/task description for each
individual assessment method.
8. Presentations are to be created in presentation software such as Microsoft PowerPoint.
Resources such as overhead/data projector, whiteboard markers, speakers, pen pointers,
and presentation screens will be provided.

Your Trainer/Assessor will guide you through the assessment method/requirements for each
period.

RTO ID: 40336 CRICOS ID: 03187D


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Assessment Method Coversheet


Student Name

Student Number

Receipt of Assignment
Receivers Signature

Date

I certify that this assignment is my own work based on my personal study and/or research and that
I have acknowledged all materials and resources used in the preparation of this assignment
whether they are books, articles, reports, lecture notes and any other kind of document, electronic
or personal communications. I also certify that the assignment has not previously been submitted
for assessment in any award or course and that I have not copied in part or whole or otherwise
plagarised the work of other students and/or persons. I have read the advice on plagiarism and
understood its implications. I can produce another hard/soft copy of this assignment within 24
hours if requested.

Student Signature

Qualification Code

Assignment Number

Date

BSB60915

Qualification
Name

BSBDIV601

Assignment title

Due date

Advanced Diploma of Management


(Human Resources)
Develop and implement diversity policy

Trainer/ Assessor

This assignment will not be marked unless the the above declaration is signed .

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Overview
This unit describes the performance outcomes, skills and knowledge required to work with teams
and individuals, their standard of conduct and the initiative they take in influencing others. At this
level, work will normally be carried out within routine and non routine methods and procedures
which require the exercise of some discretion and judgement.

Elements
To achieve competency in this unit you must demonstrate your ability to:
Research diversity;
Draft policy and plan for implementation;
Implement diversity policy; and
Review diversity policy
Along with above mentioned elements you must provide evidences of input from a wide range of
sources providing evidence in respect to a broad range of activities and application of business
ethics, demonstration of personal competence that links to the organisation's requirements for
managers, effective communication skills and an ability to win commitment to the organisation and
its activities, knowledge of leadership styles and their application and knowledge of legislation,
codes and by-laws relevant to the organisation's operations.

When to Commence your Assessment


Your training facilitator / assessor will advise you when to commence the parts of this assessment
by taking signature on Candidate Preparation Checklist.

Assessment Methods
In order to be deemed competent in this unit you must competently complete all the following
assessment tasks:
Method & Purpose

Title or Method
Task 1

Research diversity

Task 2

Draft policy and plan for implementation

Task 3

Implement diversity policy

Task 4

Review diversity policy

Assessment Method Two


Summative Assessment
To be applied to students at the
completion of training delivery

Task 4

Written Response Questions

Assessment Method Three


Summative Assessment
To be applied to students after the
completion of methods 1 & 2

Task 5

Role Play

Assessment Method Four


Major Project
Summative Assessment
Three (3) Stage Written Response
To be issued to students at the
commencement of training delivery

Task 6

Major Project

Assessment Method One


Assignment
Formative Assessment
Written Response
To be issued to students at the
commencement of training delivery

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Note: Each Assignment Task and the stages of the Major Project must be issued with a submission
schedule or date.

Assessment Definitions
Formative assessment: The goal of formative assessment is to monitor student learning to
provide ongoing feedback that can be used by instructors to improve their teaching and by
students to improve their learning. More specifically, formative assessments:
Help students identify their strengths and weaknesses and target areas that need work; and
Help faculty recognise where students are struggling and address problems immediately
Formative assessments are generally low stakes, which means that they have low or no point
value.
Examples of formative assessments include asking students to:
Draw a concept map in class to represent their understanding of a topic;
Submit one or two sentences identifying the main point of a lecture; and
Turn in a research proposal for early feedback.

Summative assessment: The goal of summative assessment is to evaluate student learning at


the end of an instructional unit by comparing it against some standard or benchmark.Summative
assessments are often high stakes, which means that they have a high point value. Examples of
summative assessments include:
A mid unit assessment;
A final project;
A paper; and/or
A role play
Information from summative assessments can be used formatively when students or faculty use it
to guide their efforts and activities in subsequent courses.

Assignment:a task or piece of work allocated to someone as part of a job or course of study.

Project: an individual or collaborative enterprise that is carefully planned to achieve a particular


aim.
Written Response: In a response submission, you do assess the item youve been assigned to
observe, but you add your personal reaction and impressions to the report. The steps for
completing response submission are:
Observe or read the piece for an initial understanding;
Re-read the piece and stop to reflect often;
Record your thoughts and impressions in notes;
Develop an opinion; and
Write an outline.
Role Play: Role-playing refers to role training where people rehearse situations in preparation for a
future performance and to improve their abilities within a role. The most common examples are
occupational training role-plays and educational role-play exercises.
RTO ID: 40336 CRICOS ID: 03187D
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Adelaide College of Technical Education

Assessment Preparation Checklist


Unit/s of Competency

BSBDIV601 Develop and implement diversity policy

Candidate Name
Assessor Name

Yes

No

Has the assessment process been explained to you and


that to achieve a successful outcome for this unit of
Competency you must be deemed Satisfactory in all
assessment tasks?

Yes

No

Do you understand The Recognition of Prior Learning


(RPL) process?

Yes

No

Do you understand which evidence is to be collected and


how?

Yes

No

Do you understand your rights and the appeal system?

Yes

No

Have you discussed any special needs that should be


considered during the assessment process?

Yes

No

Do you require an adjustment to the conduct of the


assessment to respond to a specific or a special need?
E.g. Cultural, Language, Disability, Literacy or Numeracy
purposes.

Yes

No

As the candidate are you ready for assessment?

I agree to undertake this assessment in the knowledge that the information gathered will only be
used for the purpose of determining my skills as Satisfactory or Not Satisfactory for each
assessment method. Additionally the information gathered is for the determination of my
Competency by the collection of all assessment evidence for this unit of competency and can only
be accessed by my workplace supervisor, my RTO and nominated regulatory authorities.

Candidate Signature
Assessor Signature

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Copyright 2015 Adelaide Educators Pty Ltd ABN 84136893831

Adelaide College of Technical Education

Assessment Method One - Assignment


Scenario
Being an HR Manager at Crimson Hotel, you are required to research and report on existing
benefits and information in relation to diversity within Crimson Hotel. Your answers should
research current policy regarding diversity, as well as look at how this policy is working within
your organisation. Support any statements you make with figures and data gathered during your
research (which may include accessing diversity policies from other organisations).
You are also required to draft strategies and plan to implement them, promote new policy across
the Crimson Hotel Chain and review it to bring improvements accordingly.
All of the planning can be conducted with the available facilities of the College. You have
considered that about one (1) page for each separate point would be a sufficient piece of
information and you have separated the checklist into three separate tasks.

Task One
Research diversity
1. Analyse the existing practices and information on the Crimson hotel website relating to
diversity.
2. Identify the potential benefits of diversity in the workplace and analyse these in relation to
the business planning and objectives of Crimson hotel.
3. Who would you consult in terms of key stakeholders about their requirements for a diversity
policy?
4. Access diversity policies from other organisations in hospitality industry and review for their
relevance to Crimson hotel.

Task Two
Draft policy and plan for implementation
1. Critically analyse the existing diversity policy with an evaluation of its effectiveness and
recommend changes for improvements.
2. Develop an action plan to enable the diversity policy to be put into action.
3. Develop some strategies to consult with key stakeholders for feedback on diversity policy
and action plans.
4. Determine relationships and links of diversity policy with other related policies of Crimson
hotel.
5. What will be your approach to revise policy for implementation?

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Task Three
Implement diversity policy
1. How will you explain and interpret diversity policy to key stakeholders?
2. What communication channel will you use to promote new diversity policy across Crimson
hotel?
3. What can be the intended and unintended impact of policy implementation in Crimson
hotel?
4. Describe and discuss the tools, benchmarks and indicators that you will develop for
measuring the impact of the policy implementation.
5. How would you monitor the business activities, team plan and staff performance to ensure
that the diversity policy is effectively implemented?

Task Four
Review diversity policy
1.1. Discuss your approach to gather and analyse information about diversity policy and its
implementation.
1.2. How will you consult key stakeholders to provide feedback on the policy?
1.3. Write the steps involved in developing and getting approval of recommendations for
changes in diversity policy of Crimson hotel.
1.4. What steps you need to be consider before refining the diversity policy?

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Copyright 2015 Adelaide Educators Pty Ltd ABN 84136893831

Adelaide College of Technical Education

Assessment Method One - Assignment


Unit/s of Competency

BSBDIV601 Develop and implement diversity policy

Student Name

Feedback

Result for Assessment

Satisfactory (S)

Not Satisfactory (NS)

Student Signature

Date

Assessor Signature

Date

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Assessment Method Two - Written Response Questions


Scenario
Being an HR Manager at Crimson Hotel, you are required to research and report on existing
benefits and information in relation to diversity within Crimson Hotel. Your answers should
research current policy regarding diversity, as well as look at how this policy is working within
your organisation. Support any statements you make with figures and data gathered during your
research (which may include accessing diversity policies from other organisations). You are also
required to draft strategies and plan to implement them, promote new policy across the Crimson
Hotel Chain and review it to bring improvements accordingly.
After presenting your submission it has raised several more concerns and as the author of the
document you need to explain the issues. You have considered that about one (1) page for each
separate point would be a sufficient piece of information.
Issue One
Why it is important to have knowledge of business operations related to diversity?

Issue Two
Why it is important to have diversity within the community and business environment?
Issue Three
Explain equal opportunity theory.
Issue Four
Write a short note on productive diversity.

Issue Five
Write down various legislations, codes of practice and national standards in reference to diversity.

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Assessment Method Two - Written Response Questions


Unit/s of Competency

BSBDIV601 Develop and implement diversity policy

Student Name

Feedback

Result for Assessment

Satisfactory (S)

Not Satisfactory (NS)

Student Signature

Date

Assessor Signature

Date

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Copyright 2015 Adelaide Educators Pty Ltd ABN 84136893831

Adelaide College of Technical Education

Assessment Method Three - Role Play


Scenario
Being an HR Manager at Crimson Hotel, you are required to research and report on existing
benefits and information in relation to diversity within Crimson Hotel. Your answers should
research current policy regarding diversity, as well as look at how this policy is working within
your organisation. Support any statements you make with figures and data gathered during your
research (which may include accessing diversity policies from other organisations). You are also
required to draft strategies and plan to implement them, promote new policy across the Crimson
Hotel Chain and review it to bring improvements accordingly. After presenting your submission it
has raised several more concerns and as the author of the document you need to explain the
issues. Your explanations have been submitted and you are now requested to present your
information to all associated staff. You have decided to conduct a presentation of your
information to cover the following points:

Development of a comprehensive diversity policy with details of an implementation strategy


and how it will be monitored and reviewed;
OR
Critical analysis of an existing diversity policy with an evaluation of its effectiveness and
recommendations for improvement
Knowledge of relevant legislation, codes of practice and national standards.

In your presentation you need to ensure that you incorporate the additional issues listed below.

1. Culturally appropriate communication skills to relate to people from diverse backgrounds


and people with diverse abilities;
2. High level research and analytical skills to review business needs and to determine how
diversity approaches apply;
3. Interpersonal skills to consult and negotiate with people at all levels, and to present ideas
for change and foster support for them;
4. Planning and organising skills to implement and monitor diversity policy.
You are still deciding whether to develop a PowerPoint display to create a more visual presentation
or whether simply discuss the findings with a simple brochure/information style handout to promote
the issues.
College Administration
Your audience for your presentation will vary and will consist of four (4) classmates and a College
assessor. It is considered that a maximum of 10 minutes be allocated for the presentation.

RTO ID: 40336 CRICOS ID: 03187D


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Assessment Method Three - Role Play Assessor Checklist


To be completed by the RTO Assessor during the candidate conduct of the Role Play assessment
method.
During the conduct of the role play assessment method did the candidate use or complete:
Activity

Assessor Comments

Reading

Identifies, analyses and evaluates complex


information to determine business
requirements
Monitors reported information to determine
efficiency of policy

Writing

Develops detailed procedural material


according to organisational and legislative
requirements
Records and collates feedback from
stakeholders
Prepares factual and informative
documentation to suit purpose and
audience
Oral Communication

Presents information and opinions using


language and non-verbal features
appropriate to audience
Participates in discussions using listening
and questioning to elicit the views of
others and to clarify or confirm
understanding
Navigate the world of work
Works autonomously making high level
decisions to achieve and improve
organisational goals
Develops and implements strategies that
ensure organisational policies, procedures
and regulatory requirements are being met
Monitors and reviews the organisations
policies, procedures and adherence to
legislative requirements in order to
implement and manage change
Interact with others
Adapts personal communication style to
build a positive working relationship and
show respect for the opinions, values and
particular needs of others
Plays a lead role in situations requiring
effective collaborative skills, demonstrating
high level negotiation skills and ability to
influence others
Shares knowledge, information and
experience openly as an integral part of
the working relationship

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NS

Adelaide College of Technical Education

Get the work done


Develops plans for complex, high impact
activities with strategic implications for the
organisation
Gathers and analyses data and seeks
feedback to improve plans and processes
Makes high impact decisions in a complex
and diverse environment, using input from
a range of sources
Identifies key factors that impact on
decisions and their outcomes, drawing on
experience, competing priorities, and
decision making strategies where
appropriate

RTO ID: 40336 CRICOS ID: 03187D


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Assessment Method Three - Role Play


BSBDIV601 Develop and implement diversity policy

Unit/s of Competency

Student ID

Student Name

Feedback

Result for Assessment

Satisfactory (S)

Not Satisfactory (NS)

Student Signature

Date

Assessor Signature

Date

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Unit Feedback Not including Method Four (4)


BSBDIV601 Develop and implement diversity policy

Unit of Competency
Student Name

Feedback

Result for Assessment

Satisfactory (S)

Not Satisfactory (NS)

Student Signature

Date

Assessor Signature

Date

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

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Record of Assessment Outcome& Mapping


Candidate Details

Assessor Details

Name

Name

Course Code

BSB60915

Unit Code

BSBDIV601

Date
Develop and implement diversity policy

Unit Name

RTO Record of Assessment Results(please tick appropriate box)


Method

One

One

One

One

Assessment Activity

Assignment
Task 1 - Research diversity

Assignment
Task 2 - Draft policy and
plan for implementation

Assignment
Task 3 - Implement
diversity policy

Assignment
Task 4 - Review diversity
policy

PC

Mapping

1.1

Assessment Methods 1 &4

1.2

Assessment Methods 1 & 4

1.3

Assessment Methods 1 & 4

1.4

Assessment Methods 1 & 4

2.1

Assessment Methods 1 & 4

2.2

Assessment Methods 1 & 4

2.3

Assessment Methods 1 & 4

2.4

Assessment Methods 1 & 4

2.5

Assessment Methods 1 & 4

3.1

Assessment Methods 1 & 4

3.2

Assessment Methods 1 & 4

3.3

Assessment Methods 1 & 4

3.4

Assessment Methods 1 & 4

3.5

Assessment Methods 1 & 4

4.1

Assessment Methods 1 & 4

4.2

Assessment Methods 1 & 4

4.3

Assessment Methods 1 & 4

4.4

Assessment Methods 1 & 4

Satisfactory

Not
Satisfactory

Two

Written Response
Questions

Required Knowledge

Three

Role Play

Required Skills & Critical Aspects

Major Project Part 1


Four

Major Project Part 2


Major Project Part 3

Result

All units of competency, Elements,


Performance Criteria, Required Skills,
Required Knowledge and Critical Aspects
of BSB60915 Advanced Diploma of
Management (Human Resources)

Competent
Yes

Is Re-Assessment Required
Assessors Signature

RTO ID: 40336 CRICOS ID: 03187D


Assessment tool BSBDIV601

Not Yet Competent


No
Date

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