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w.t
w.t
w.time
fail
Mak
e
c
u
s
t
o
m
e
r
C
o
n
t
a
c
t
p
r
o
c
e
fail
Arriv
al
fail
Chec
k in
at
airpo
Secu
rity
chec
Wait
at
gate
Boar
d
plan
fly
fail
Exit
plan
e
Pick
up
lugg
Leav
e
airpo
Line of
interaction
On
stag
e
Line of
visibility
Gree
t
cust
Take
bags
Chec
k
pass
Serv
e
cust
Mec
Back
stagt
pilot
Load
bags
Line of
intern
al
interac
tion
Onli
Support
ne
process
regis
Regi
st.
Sys
Conv
eyor
belts
Meta
l
dete
Chec
k
plan
Send
off
cust
Rem
ove
bags
Conv
eyor
belt
waiting
time