You are on page 1of 1

Blue print of International airport

w.t

w.t

w.time

fail

Mak
e
c
u
s
t
o
m
e
r

C
o
n
t
a
c
t
p
r
o
c
e

fail

Arriv
al

fail

Chec
k in

at
airpo

Secu
rity
chec

Wait
at
gate

Boar
d
plan

fly

fail

Exit
plan
e

Pick
up
lugg

Leav
e
airpo

Line of
interaction
On
stag
e
Line of
visibility

Gree
t
cust

Take
bags
Chec
k
pass

Serv
e
cust

Mec
Back
stagt

pilot
Load
bags

Line of
intern
al
interac
tion
Onli
Support
ne
process
regis

Regi
st.
Sys

Conv
eyor
belts

Meta
l
dete

Chec
k
plan

Send
off
cust

Rem
ove
bags

Conv
eyor
belt

waiting
time

You might also like