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SAP Hybris Experience Workshop

SAP HYBRIS
BEST PRACTICES
OVERVIEW

All rights reserved. This document is for informational purposes and may not be incorporated into a contract. This document. or any related presentation and SAP's strategy and possible future developments. fitness for a particular purpose. and they should not be relied upon in making purchasing decisions. or non-infringement . either express or implied. SAP assumes no responsibility for errors or omissions in this document. or to develop or release any functionality mentioned therein.Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. including but not limited to. either express or implied. the implied warranties of merchantability. fitness for a particular purpose. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. code or functionality. including but not limited to. the implied warranties of merchantability. Readers are cautioned not to place undue reliance on these forward-looking statements. This document is provided without a warranty of any kind. This document is provided without a warranty of any kind. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. which speak only as of their dates. products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. or noninfringement. SAP has no obligation to pursue any course of business outlined in this document or any related presentation. promise or legal obligation to deliver any material. The information in this document is not a commitment. except if such damages were caused by SAP´s willful misconduct or gross negligence. © 2016 SAP SE or an SAP affiliate company.

to check product availability. The RDS provides content for best-practice B2B and B2C scenarios that can be used as a proof of concept or as an out-of-the box starting point for your project.SAP Hybris Commerce – SAP ERP Integration Integration Best Practices This Rapid Deployment solution supports you to set up a best-of-breed omni-channel buying experience provided by the SAP hybris Commerce Suite with pre-configured integration to your SAP ERP business backend. to call ERP pricing at check-out and to transfer sales orders created in the hybris Web shop to SAP ERP. Solution Highlights  Focus on designing the buying experience for your customers and your products whilst integration to the business back-end is out of the box  Consistent product and price information in all channels  Seamless business process integration between e-selling solution and logistic fulfillment Key Benefits  Evaluate and build on preintegrated scenarios  Efficient system setup and initial data replication  Consistent data across all channels  Recurring data synchronization across channels https://service. The scenarios cover the replication of master data from ERP to the hybris Web shop.sap.com/rds-hybris .

SAP S/4HANA Marketing Cloud Best Practices Deploy SAP S/4HANA in a fast. simple.com/public/S4MKT .sap. Paid Search Campaigns and Newsletters)  Develop a deeper understanding of your customers and prospects and understand the real-time intent of each of them  Consumer and Customer Analytics  React quickly to opportunities  Marketing Executive Dashboard  Align your teams and resources and understand marketing performance  Product Recommendations  Marketing Planning  Marketing Lead Management (optional with C4C integration)  Engage customers in an individual way that nudges them toward conversation https://service. Facebook. Jump-start your SAP Best Practices for S/4HANA for new implementations of SAP S/4HANA. and flexible way to accelerate the time-to-value. Solution Highlights Key Benefits  Segmentation and Campaign Management (for Email. SMS.

and web-based data from all sources  Predictive models integrated into the solution using the SAP HANA platform  Ability to execute and track email campaigns  Telecommunications and Retail industry flavor content for SAP Hybris Marketing Key Benefits  Target customers effectively and in real-time after understanding their sentiment and preferences  Create segmentation models in minutes  Ability to go live in 9 – 12 weeks  Ability to get single view of customer by collecting data from all sources using associated rapid data load for SAP Hybris Marketing  Ability to build predictive models to understand customer behavior  Implement Telecommunications-specific or Retail-specific scenario https://service. It allows you to execute highly customized marketing campaigns in real-time with the right products to the right customer using predictive models and social and financial data.com/rds-ymkt .sap.SAP Hybris Marketing Rapid Deployment Solution Best Practices The SAP Hybris Marketing rapid-deployment solution enables you to gain insight into your customer preferences and needs across all channels. including transactional. social. Solution Highlights  Real-time customer analysis and campaign execution  A 360 degree customer view using all data.

emails) as interactions into SAP Hybris Marketing Data Management  Load contact data into SAP Hybris Marketing Data Management  Load "quality" data that matches.  Extend and enhance the quality of your customers' related data  The solution is faster to deploy and easier to consume because of reduced complexity with predefined content. interaction and survey data) and golden record management (cleansing. de-duplication and matching) for the SAP hybris Marketing solution. This knowledge reduces delays.  Load data from social media channels such as Twitter. social media. is enriched and duplicate free . duplication of information. specifically built for the data load into SAP Hybris Marketing.sap. Facebook fan pages. This predefined content includes pre-built mapping templates and jobs for SAP Data Services software. and business problems that result from bad data quality or lack of knowledge of data requirements for SAP Hybris Marketing. https://service. enrichment.SAP Hybris Marketing Rapid Data Load Best Practices The solution provides predefined content to help with data integration (ability to load data from non-SAP business systems. Google+. and Excel based sources into SAP Hybris Marketing Data Management  Map and load your customer's satisfaction survey data into SAP HANA to analyze it with SAP Hybris Marketing Insights  Extend your accounts with standard geocode data to use them in the SAP Hybris Marketing  Load different kind of data sources (for example Adobe Analytics clickstream.com/public/rds-dlh Solution Highlights Key Benefits  SAP knows the data load requirements for the SAP Hybris Marketing better than anyone else.

sap.com/public/rds-crm . powered by superior loading and reporting performance and real-time data access through the inmemory technology of SAP HANA. Solution Highlights Key Benefits  Up to 115x search performance  Fast. sales.SAP CRM Rapid Deployment Solution Best Practices The SAP CRM rapid-deployment solution brings together software and services to give you essential marketing. and smooth automation of CRM processes  Full search flexibility  Possibility for further enhancement and upgrading at any time  No database indices required  Reduced implementation costs and realization time  Well-described solution  Integration with the SAP ERP application backend https://service. simple. and service functionality.

sap. Solution Highlights Key Benefits  Increase customer satisfaction through accessibility of all relevant information and efficient customer service  Improve operational excellence  Maximize the utilization of field service engineers by tracking service orders with real-time information  Develop service team into a high performing organization  Help field service professionals resolve problems in remote locations quickly and efficiently and improve first-visit resolution rates  Reduce total cost of ownership through predefined standard integration into SAP ERP to support. for example. Preconfigured functionality and templates accelerate implementation time. and confirmation. execution. billing and financial reporting  Ÿ Increase productivity and utilization of field engineersŸ  Ÿ Increase service efficiency  Ÿ Reduce costsŸ  Increase service revenue  Ÿ Increase customer satisfaction https://service.com/public/rds-crm-service .SAP CRM Service Rapid Deployment Solution Best Practices This rapid-deployment solution provides support for service agents and managers handling customer issues. complaints and returns management and solution selling. field service planning.

http://service. Key Benefits  Deliver migration projects on time. Migrate your data from any system to SAP S/4HANA. transforming.  The rapid data migration to SAP S/4HANA. you will have high quality legacy data in your SAP solution in only a few weeks with the use of rapid data migration!  Consolidate your data & use rapid data migration to SAP S/4HANA. on-prem edition to its full potential which allows analytics and transactions to be performed on a single database without any need for multiple systems / replication. business partner and sales orders.  By cleansing. validating. reporting and monitoring of all data migration activities .SAP S/4HANA On-Premise Edition Rapid Data Load Best Practices Accelerate your data migration with pre-built best-practices content for over 40 critical master and transactional data objects. purchase orders.com/rds-dm2s4op Solution Highlights  Accelerate your data migration project with pre-built bestpractices content for over 40 critical master and transactional data objects like material master. and migrating your data from any system to SAP S/4HANA. contracts and more.sap. on budget and provide trusted data to end users  Ensure quality master data for your core business processes  Establish a solid. on premise and have high quality legacy data. extensible foundation for ongoing data management and data governance  Re-use your data migration platform and projects for on-going integration with source systems  Analysis and extraction of data from virtually any source system  Cleansing and transformation of data to the target data format in SAP software  Validation of the data against specific customer business rules and loading into your SAP solution  Reconciliation of the loaded data against source data. on-prem edition allows you to extract and analyze selected data from virtually any source system. on-prem edition. profit center group.

sap. responsive. and extension of S/4 HANA user interface components.  SAP Best Practices for Migration complements the foundation and offers customers a non-disruptive.com/public/S4OP Solution Highlights  The SAP Best Practices for SAP S/4HANA are tailored specifically to accelerate and simplify the adoption of SAP S/4HANA. Key Benefits  Reduce cost of operations by using standardized processes delivered by SAP Best Practices  Manage multiple geographies.  Analytical content such as operational reporting is now included as well as UX Fiori content providing the infrastructure for the deployment. on-premise edition for faster time to value. simplified transition to SAP S/4HANA. subsidiaries.  SAP Best Practices offers integration to cloud solutions from SAP such as SuccessFactors Employee Central and Ariba. providing pre-configured content for core business processes with role-specific. and ledgers with global and country-specific content  Drive operational efficiencies  Comply with regulations . and simple user experience.SAP S/4HANA On-Premise Edition Best Practices Accelerate and simplify the path to SAP S/4HANA. divisions. on-premise edition for faster time to value with SAP Best Practices that are tailored specifically to simplify the adoption of SAP S/4HANA. http://service. testing.

SAP HANA Customer Activity Repository Rapid Deployment Solution SAP Customer Activity Repository is the omni-channel retail foundation that consolidates customer sales transactions.com/rds-car .sap. easy to use analytics  Optimize your location product mix by adding the SAP HANA Assortment Planning for Retail rapid-deployment solution based on the SAP HANA Customer Activity Repository rapid-deployment solution https://service. inventory information and calculates a forecast to fuel retail applications to optimize your business . Key Benefits  Understand your customers' buying behavior and start your digital transformation with a pre-configured solution for an accelerated implementation  Get a consolidated view on sales from all channels.providing actionable business insight and analytics. inventory and customer transactional history with pre-built.

sap.hybris.0.com/6.0/hcd/914cd3278df94d13ba328a1a45adfda2.com/crowdcontrol/signup .SAP Hybris Cloud for Customer – SAP Hybris Commerce Integration Best Practices https://help.html https://help.hybris.com/cloud4customer Sign-up for Hybris Wiki first: https://crowd1.

hana.com/cloud4customer https://service.com/rds-ymkt http://service.com https://help.ondemand.com/cloud4customer https://cloudintegration.sap.com/public/S4MKT https://service.sap.sap.SAP Hybris Cloud for Customer – SAP Hybris Marketing Integration Best Practices https://help.sap.html https://service.sap.com/saphelp_sapcloudforcustomer/en/SAP_Hybris/index.sap.com/rds-dlh .

com/rds-cfc-erp Please find more details regarding integration scenarios in the following C4C SCN blog https://help.sap.com/cloud4customer .sap.SAP Hybris Cloud for Customer Integration with SAP ERP/CRM Integration Best Practices https://service.com/rds-cfc-int http://service.sap.

sap.SAP Hybris Cloud for Customer Integration with SAP S/4HANA Integration Best Practices http://service.sap.com/cloud4customer .sap.com/bp-cfc-s4op http://service.com/public/S4OP https://help.

sap.sap.com/sap/support/notes/2221527 http://service.com/rds-cfc-int .SAP Hybris Cloud for Customer – SAP Business One Download How To Guide and Integration Content http://service.

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