Professional Documents
Culture Documents
Brainstorming
o Brainstorming is a technique for generating as many ideas as possible
on a given subject, while suspending evaluation until all the ideas have
been suggested. Electronic brainstorming reduces production blocking
and evaluation apprehension.
Nominal Group Techniques
o Nominal group technique is a structured approach to group decision
making that focuses on generating alternatives and choosing one.
Nominal group technique is a refinement of brainstorming.
o Members do not discuss the issue and potential solutions verbally,
instead the group uses a written process to develop and curate ideas.
No member of the group can dominate.
Delphi Technique
o The Delphi technique gathers judgments of experts for use in decision
making. A coordinator summarizes the judgments and reports them
back to the experts, who then rate the alternatives.
Devil's Advocacy
o A devil's advocate is an approach for preventing groupthink. An
individual plays the role of a critic to arouse discussion and thought,
bringing out the opposite viewpoint and pointing potential problems.
Dialectical Inquiry
o A debate between two opposing sets of recommendations is referred to
as dialectical inquiry.
Quality Circles and Quality Teams
o Quality circles and teams combine the best of collaborative group
efforts with a specific improvement in mind.
Self-Managed Teams
o Self-managed teams focus on broader decision-making activities than
do quality circles and quality teams, such as work scheduling, job
assignments, and staffing.