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Interview

Plan
Student Name
Assignment 5 & 6

Interview Plan

Contents
Assignment 5.................................................................................................................. 3
Introduction.................................................................................................................... 3
Assignment 6- How to identify skills..................................................................................... 3
Job Search plan-Mock Interview and Expectations....................................................................3
Prepare for expected Questions:........................................................................................ 4
Competencies that I have to highlight.................................................................................... 5
1.

Managerial Capabilities:........................................................................................... 5

2.

Human resource attribute:......................................................................................... 5

3.

Knowledge about the retail environment:......................................................................6

4.

Service Orientation:................................................................................................ 6

5.

Leadership Capabilities:........................................................................................... 6

6.

Handling shop floor................................................................................................ 6

Hiring Decision............................................................................................................... 6

Interview Process

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Interview Plan

Assignment 5

Project Planner
PLA
N
STA
RT

PLAN
DURATI
ON

ACTU
AL
STAR
T

ACTUAL
DURATI
ON

PERCE
NT
COMPL
ETE

14

0%

Applying for the Job

15

14

15

14

0%

Preparing for the Interview

29

29

0%

Possible Interview
Waiting for the feedback
before making a self call

36

36

0%

42

42

ACTIVITY

Job Search

0%

Introduction
The objective of the paper is to detail out the Job Search process for the recruitment
which would be carried out by the company. This paper will prepare a plan for the Job Search
and the process which will be followed.

Assignment 6- How to identify skills

Job Search plan-Mock Interview and Expectations


As soon as the candidate comes in for the Job Search we will welcome him/her and ask
him to sit down on the already designated chair for the same. We will also offer him coffee so
that he is comfortable enough in the environment. The objective of the situation is to judge
him/her properly and not making him/her uncomfortable at the first instant.
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Interview Plan
The next step of the process is to acquire information from the candidate. We have a
predesigned pro forma of questions that will seek information from the candidate. At any time if
we think that the questions are not generating the required information from the candidate we
can build in few more questions to get more information. The experience of the Job Searcher will
guide the process. There are certain traits of information that we are looking at and we will
assure that we get the same during the process.
In the third stage of the process we will start supplying the information to the candidate.
This information will be more informative in nature. We will brief the candidate about the profile
in detail and also our expectations on the same. In the following stage we will put the house open
to the candidate and ask him if he/she has any question regarding the same. Here on questions
expected can be on compensation/ profile/selection procedure after this. We have to frame up the
answers for this beforehand.
In the final stage we will be parting with the candidate informing him/her of the expected
date of response from our side. As soon as the candidate leaves the Job Search hall we will
exchange notes and views about the candidate among each of us so that we are on the same page
before we start Job Searching the next candidate.
Prepare for expected Questions:
1.
2.
3.
4.
5.
6.

Please Introduce Yourself?


Whats the nature of work you are handling in your current job?
Why are you planning to change the profile?
Whats your understanding of the profile on offer?
What is the key to being a successful retail outlet?
Whats your view on the economy in general and how do you think this will impact the
retail environment?

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Interview Plan
7. Your profile shows that you have been leading a team of people? Please brief us about the
same
8. Lets play a role play? I am a customer who is upset about the kind of product that is
provided to me and is very upset about the same. I have been running around the store
shouting bad names about the outlet and want to meet the store manager. The moment
you meet me, what will be your response to the situation?
9. Another situation. I am a sales executive in the retail store of yours and I have been
complaining that the there is sudden pull of customers in my section and I need additional
help to manage it. What will be your response to the same?

Competencies that I have to highlight


Competency is the ability of the human resource to handle the job in the best possible
manner. In this recruitment cycle we are also looking at few key traits or competencies in the
individuals before hiring them. The key competencies that we are looking at are:
1. Managerial Capabilities: Since the demand of the role is such that the store manager
needs to manage a lot of things, we need to assess the managerial capabilities of the
candidate.
2. Human resource attribute: In this competency we need to look at the experience of the
candidate with managing people, dealing with human aspect and situational management
attribute.
3. Knowledge about the retail environment: Since the job role is very specific we desire
from the candidate certain level of knowledge and experience in handling retail
environment. When we screen resumes for the post this will be one of the attribute filter.
4. Service Orientation: Since the job involves interacting with the customers who are
angry at times, it is very critical that the candidate is oriented towards service
environment.
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Interview Plan
5. Leadership Capabilities: Does the candidate have experience of leading a team or
people. Will the candidate be able to do it if we scale up?
6. Handling shop floor: It is very important that candidate is versed with daily handling of
retail shop floors. There will be hundreds of issue regarding product placement,
merchandising which store managers should be capable of handling.

Hiring Decision
After the Job Search is conducted the panel of Job Searchers will sit together and exchange
notes. We will add up the total with equal weighing to each Job Searcher and come up with the
decision for the same. This will help us gradually select the right candidate for the job.

Interview Process

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