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WiNAiM OneView

PFI OPERATIONS MANAGEMENT

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OneView PFI Operations Management, a key offering from WiNAiM One-View Mobile
Healthcare Solutions service catalogue, greatly simplifies the service delivery terms of
PFI contracts. It provides a powerful collaborative platform for PFI contractors and Trust
staff to work together to improve service delivery.
The OneView PFI service enables Trusts to effectively manage PFI Contracts at the most
granular level - from SLAs/penalty provisions to implications for every Trust asset.

OneView PFI
Operations
Management

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Record
performance at
point of activity

OneViews real time reporting enables facilities directors to compare performance with
PFI SLAs, initiate action and provide proof of SLA failure, if required. With a 360 degree,
consolidated view of performance across multiple processes and contractors, Trust staff
can instantly access vital analytics such as consolidated scores of service contractors,
performance by ward, floor, hospital, comparative analysis of contractor performance.

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Get a 3600 view of
performance
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Automatically
compare
performance with
SLAs

OneView PFI Operations Management is the only solution that provides

management tools which directly impact the quality of services delivered
ultimately leading to a safer, cleaner patient environment.

See more, act faster with OneView PFI

Operations Management

Reduce the time between non-compliance and

corrective action
Low-risk, low-cost and fast way to deliver results

OneViews reporting not only presents data but also provides visual aids to enable
managers to address issues in order of criticality. It allows you to configure weighted score
cards with colour coding of scores to visually highlight issues that require immediate
attention.

Drives consistent performance and continuous

improvement

Record performance
at point of activity

Schedule, prioritise and

monitor follow up actions
OneView PFI Management
automates assignment and
scheduling of corrective action
in case of SLA failures. Follow
up tasks are automatically
assigned to the relevant person
or group with a notification
automatically going out to the
assignee.Status of outstanding

OneView PFI Management completely eliminates

cumbersome, paper-based audit procedures.Trust
employees check contractor work (in the presence
of the contractor, if required) with handheld devices
such as smartphones or tablets.
Templates specifically designed for the type of
audit being carried out are downloaded on
demand.
On completion of the audit, audit information is
immediately uploaded to OneViews central
database.

Get a 360 0 view of

process performance

OneView PFI
Management
automatically
compares captured
audit information with
contractual terms for
the specific area and
items audited.

Strips away PFI contract complexity

Ensures transparency and accountability for PFI
service delivery
Captures PFI performance against SLA
day-to-day activity
Provides a single consensus view

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Schedule and
monitor follow up
actions

Automatically compare
performance with SLAs

Evaluate PFI contractor performance

against contract

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Reduce time
and cost

actions can be monitored in real time until resolution.

OneView recognises and captures the different SLAs that apply to different risk category
areas. When monitoring follow-up actions, the Trust can isolate high risk areas to prioritise
or escalate issues.

OneView has a comprehensive library of reports which analyses...

Performance by location, hospital or functional area
Contractor, risk category and individual elements
Comparison of overall performance and exception rates against national
standardsrisk category and individual elements
Non-conformance SLA criteria to assess penalty payment

Reduce
time and cost
OneView streamlines PFI contract management by
replacing errorprone, paper-based processes
with an automated solution. Field trials show that
an audit that may take up to 2 hours to complete
using paper-based procedures and which requires
hours of effort for reporting, initiating follow-up
action and monitoring can now be completed in
45 minutes or less.
OneView drastically reduces the administration
burden of frontline resources involved in managing
PFI service quality against contractual performance
KPIs.

OneView is available as a managed service

OneView requires very little capital investment or internal IT resourcesit is made
available as a managed service on the Software- as-a-Service commercial model.
OneView PFI also requires very little time to deploy and shows results in a time span of 2
months or less.

Near-zero capital outlay: OneView PFI enables significant Improvements in

efficiency and cost-savings without requiring a considerable outlay in terms of capital
expenditure for a new system, staff training or additional IT resources. Available as a
managed service, trusts only pay for the services

in patient care: OneView PFI provide real-time measurement and

10 Improvements
monitoring of PFI contractor performance enabling you develop and drive a culture of
continual improvement.

The UCLH has been working with WinAIM to provide

solutions that save time and resources, provide standardisation across the board and are completely transparent
and open for all to see. These things power an improvement in quality across the hospital, and an advancement
of patient care.

There are multiple stakeholders in a PFI contractthe Trust, the Government, tax
payers who fund these services, patients, employees and the contractors
themselves, OneView PFI ensures that every stakeholder stands to derive greater
value from the contract.

About OneView Healthcare

Benefits
Field trials of OneView PFI have demonstrated the following
benefits:

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Collaborative view of performance: OneView provides a

reliably-captured, consensus view of contractor performance
with real-time visibility of contractors performance,
actions completed and pending.
Automatic monitoring of SLAs: It gives trusts the means to automatically and
objectively compare contractor performance against SLAs, against each other and
against national standards. OneView does not require manual resources to
work out whether SLAs are being met
Faster resolution in case of non-conrformance: OneView PFI enables trusts to
automatically take action to resolve under-performance in the case of exceptions.
Improved focus on critical issues: OneView PFI enables prioritisation of issues
based on a host of parameters including risk category, and location thus enabling
improved and more urgent focus on critical areas.
Better compliance and governance: OneView PFI enables Facilities Directors to
easily identify services that need to improve and to drive that improvement.

TM

OneView PFI is part of WiNAiM OneView Mobile

Healthcare Solutions comprehensive catalogue of
services specially designed for the NHS. Developed in
close partnership with UCLH Foundation Trust,
OneView Mobile Healthcare Solution comprises in
addition to OneView PFI Operations Management, they
use.

1. OneView National Cleaning Standards Visual Audit

2. OneView ATP Swab Analysis Data Capture
3. OneView Matrons Charter Nursing 20 Point Plan
OneView Mobile Healthcare Solution, is not a one-off mobile application but a mobile service
environment that allows a Trust to create and convert multiple frontline paper-driven
processes, into a catalogue of mobile services, thereby greatly improving time, accuracy of
data, service delivery and the cost of administration.

Technology
OneView is underpinned by a Cloud architecture that supports
most version of popular browsers and mobile devices.

Browsers supported include:

Better value for money: OneView PFI facilitates adherence to SLAs and the
recovery of penalties in case of nonperformance thereby ensuring that trusts
realise the value promised in PFI contracts.

1. Internet Explorer version <enter number> and upwards

2. Mozilla Firefox (version and upwards)
3. Opera
4. Safari
5. Google Chrome

Drive service improvements: OneView through process automation, better

communication and simplification you can spend less time and money
managing PFI contracts and more improving service delivery.

OneView Mobile Healthcare Solution supports

mobile devices and tablets powered by
Android, Apple, and Windows operating systems.

Increased efficiency: OneView PFI greatly reduces the efforts and resources
required to manage PFI contracts. Studies show a reduction of over 75% in time to
conduct an audit. Even greater savings in time and effort are realized by the
automation of reports, follow-up actions by area and work group measured against
agreed rectification periods.

TM

About WiNAiM OneView

MOBILE AUDITING SOLUTIONS

WINAIM UK is a privately held company incorporated in England and Wales. As an

innovator , WINAIM specialises in applying emerging technologies to deliver solutions
that results in higher levels of business process efficiency . WINAIM's founding team is
truly global and brings diverse industry and business experience.
WINAIM's flagship solution, WiNAiM OneView Mobile is being used to conduct over
70,000 audits every month, many of these in organizations where operations
performance and hygiene is of critical importance. WiNAiMs solutions are backed by
over 50 dedicated software specialists and engineers and a ISO 9001-certified delivery
governance framework that assures highest level of quality and satisfaction for
customers.

For further information please contact...

WinAim Ltd
Longcraft House
2-8 Victoria Avenue
London EC2 M4NS
Phone : +44 (0)20 7147 9978
Web : www.winaim.biz
Email : accountinfo@winaim.biz

Healthcare solution

Mobile Auditing Solution

OneView Mobile Healthcare

OneView PFI Operations Management
OneView Mobile ATP Swab Analysis Data Capture
OneView National Cleaning Standards Visual Audit
OneView Matrons Charter Nursing 20 Point Plan

MOBI

LE AU
DI

TING

SOLU

TION

WinAim Ltd
Longcraft House
2-8 Victoria Avenue
London EC2 M4NS

+44 (0) 20 7147 9978

accountinfo@winaim.biz