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Faculty of Business, Economics & Accounting

Department of Business Studies


HELP Bachelor of Business (Hons) Year 1
HELP Bachelor of Economics (Hons) Year 1
HELP Bachelor of Management (Hons) Year 1
HELP Bachelor of Business Psychology (Hons) Year 1
HELP Bachelor of Tourism Management (Hons) Year 1

INTERNAL SUBJECT DETAILS


Semester 2, 2016
Subject:

MPU 3233
Leadership in Business

Subject Lecturer/Tutor: Dr Wong Siew Chin


Telephone: 03-2716 2000 Ext: 2130
Fax:
03-2093 5311
Email:
sc.wong@help.edu.my

Consultation:

By appointment

PRE-REQUISITE(S)
No pre-requisite is required.

SYNOPSIS
The course assists students to explore their leadership potential as well as demonstrate
their personal and group leadership skills. Students will be exposed to various leadership
concepts and theories, and various approaches in developing personal and group
leadership. It also exposes students to selected living skills so that they will learn to live
as socially responsible, as well as economically productive individuals in a harmonious
society such as self-awareness and personal management, interpersonal skills in
organizations, and collaborative skills in teamwork.

OBJECTIVES
This course attempts

to assist students to explore and understand various theories/models, concepts,


processes and skills of leadership and leadership development.

to provide avenues and contexts of application for students to demonstrate their


competencies of self leadership and situational team leadership.

to inculcate in students self awareness and self-management skills.

to develop effective communication skills in interpersonal relations

PRESCRIBED TEXTS
Daft, R. L. (2014) The Leadership Experience, 6th edn. Cengage Learning. (Updated)

SUPPLEMENTARY READINGS
Yukl, G. (2012) Leadership in Organisations, 8th ed Pearson (Updated)
Lim, G. S. & Daft, R.L. (2004). The Leadership Experience in Asia. Thomson: Singapore
(No updated version)
Covey, S.R. (1989). The 7 Habits of Highly Effective People: Powerful Lessons in
Personal Change. Simon and Schuster: New York

Subject Outline / Teaching Plan


Department
Lecturer

: Business Studies
: Dr. Wong Siew Chin

Subject Code : MPU 3233


Subject Title : Leadership in Business

Week

Topics/sub-topics

TOPIC 1
(week 1)

INTRODUCTION TO LEADERSHIP
The Nature of Leadership
Comparing Management and Leadership
Evolving Theories of Leadership

TOPIC 2
(week 1)

PERSPECTIVES ON LEADERSHIP (1)


The Traits Approach
Behaviour Approach
Relationship Approach

TOPIC 3
(week 2)

PERSPECTIVES ON LEADERSHIP (2)


Contingency Approach
Fiedlers Contingency Model
Hersey and Blanchards Situational Theory

TOPIC 4
(week 2)

PERSONAL SIDE OF LEADERSHIP (1)


Personality and Leadership
Social Perception and Attribution Theory
Working with Different Personality Types

TOPIC 5
(week 3)

PERSONAL SIDE OF LEADERSDHIP (2)


Leadership Mind and Heart
Emotional Intelligence l
Leading with Love versus Leading with Fear

TOPIC 6
(week 3)

PERSONAL SIDE OF LEADERSHIP (3)


Followership: Role of Followers
Developing Personal Potential
Strategies for Managing Up

TOPIC 7
(week 4)

LEADER AS A RELATIONSHIP BUILDER (1)


Motivation and Empowerment
Motivation Theories
Carrot and Stick Controversy

TOPIC 8
(week 4)

LEADER AS A RELSTIONSHIP BUILDER (2)


How Leaders Communicate
Leading Strategic Conversation
Communicating in a Crisis

TOPIC 9
(week 5)

LEADER AS A RELATIONSHIP BUILDER (3)


3

Lectures

Tutorials

Teams in an Organization
Team Effectiveness
Handling Team Conflict

TOPIC 10
(week 5)

LEADER AS A RELATIONSHIP BUILDER (4)


Kinds of Influential Leadership
Sources of Leader Power
Increasing Power through Political Activity

TOPIC 11
(week6)

LEADER AS A SOCIAL ARCHITECT (1)


Creating Vision and Strategic Direction
Strategic Leadership
Leadership Vision and Mission
How Leaders Decide

TOPIC 12
(week 7)

LEADER AS A SOCIAL ARCHITECT (2)


Leading Change
Leading for Innovation
Leadership and Downsizing

Week 8-9

FINAL EXAMINATION

ASSESSMENT
There are 4 assessment items for this subject.

Assessment Items

Value

Due Date

1. Group Assignment

30%

WEEK 4 (24/6/2016, By 12 noon)

2. Group Presentation

20%

WEEK 5 and 6

3. Participation

10%

4. Final Examination (Closed Book)

40%

Examination period: 23 July 6


August 2016**

REQUIREMENTS:
To gain a pass in this subject, students must:

Achieve a total result of 50% or better overall.

** - Please check on the notice board and My Acel for the actual date. HELP
University reserves the right to make any changes to the above where appropriate.

Group Assignment: Report


You will be required to interview someone in a capacity as a leader and analyze his/her
personality and traits. You should then link them to the concepts and theories learned in
class. The questionnaire/recording of the interview should be inserted in the Appendix
section of your report.
Due Date:

24 Jun 2016 ( By 12 noon), Week 4

Value:

40% of total assessment in subject

Word limit:

2,500 words

The assignment should be neatly typed in Font size 12 Times New Roman with
1.5 line spacing on A4 size papers. The word count should not exceed 2,500
words.
The assignment should be printed out and bound.
Pagination: All pages must be paginated consecutively using Arabic numerals
(e.g., 1,2,3, etc) and printed at the bottom center of the page.
Mode of Referencing: students are expected to apply the APA referencing
system.
Appendices: The questionnaire/recording of the interview should be inserted in
the Appendix section of your report.
A penalty of 10% reduction of the total marks granted to the project report will
be levied for each day of late submission.
No extension of time will be allowed except in extenuating circumstances, e.g.
medical reasons.
Plagiarism involves copying materials from other sources without
acknowledging the original author. The College treats plagiarism as a serious
offence. Strict disciplinary action will be taken against students, including failure
of coursework or the course.
Assessment Criteria Students will be assessed on the criteria as listed in the
attachment.

Turnitin information for Assignments


Class ID:
Password:

12529023
mpu32330516

MPU3233 Leadership in Business


Group Assignment
Group Assignment: Report

NO
1

Marking Scheme
DESCRIPTIONS
MARKS
Area of discussion in interview.
(Interview questions and the
/20
ability
to
get
information
regarding a leader)
Content (The depth of the content
of the interview)

/30

Theories (ability to use theories


into the discussion)

/20

Presentation (the flow of the


presentation
i.e.
structure,
grammar, interesting etc)

/10

References (The quality and


amount of references made in the
write up)

/10

Format
/10
TOTAL
/100

Date:_________________________

Instructions: Presentation of the Report


(a) All group members are required to present.
(b) Marks will be given on an individual basis.
(c) Each group is allowed a maximum of 15 minutes to present their case and
answer.
(d) All presenters are required to dress formally.
(e) Date of presentation: During tutorial sessions from Week 4 - 5 (allocated by
the respective tutors).
(f) Assessment Criteria: Students will be assessed on the criteria listed in the
table below.
No.
1
2
3
4
5
6
7
8
9
10

Assessment Criteria
Quality of Argument
Adaptation to Audience
Eye Contact
Voice
Body Language
Attire
Visual Aids
Handling Questions
Timing
Overall Effect

Marks Allocation
4
4
4
4
4
4
4
4
4
4

Total Marks

40 marks

PRESENTATION EVALUATION FORM


Name & Student ID:
__________________________________________________________________________________
Course: __________________

No.

Tutorial Group No: ________

Criteria

Poor
(0-1 mark)

Delivery of ideas

Vague delivery,
unorganised,
without
confidence.

1.

2.
Adaptation to
audience
3.
4.
5.
6.
7.
8.

Eye contact
Voice
Visual aids
Handling
questions
Timing
Attire

9.
Team working

10.

Overall Effect

No attempt to
relate to audience.

Satisfactory
(2 - 3 marks)
Delivery of ideas
is rather clear,
moderate
organisation and
somewhat
confident.
Some attempt to
relate to and meet
the audience
level.

Excellent
(4 marks)

Total

Delivery is clear,
organised and full
of confidence.
Audience
thoroughly
involved and their
level is met.
Constant Eye
contact.
Good control &
variation.
Well devised &
presented.
Competently
handled.

Little or none.

Some eye contact.

Inaudible to
audience.
None or poorly
presented.
Poorly dealt with
audience
Badly judged, too
short or too long.

Some adaptation
to audience.
Some gestures,
mostly supported.
Fairly well
handled.
Reasonably well
judged.

Poorly dressed.

Decently dressed.

Well dressed.

Unable to create
good relationship
and play roles
effectively.

Able to create
good relationship,
interact well and
play a number of
roles effectively.

Very dull.

Fairly engaging.

Able to create
good relationship,
interact very well
and play any roles
effectively.
Highly interesting
& engaging.

Exactly judged.

TOTAL
Comments :

____________________________________________________________

Assignment No.: __

Assignment Cover Sheet


Student Information (For group assignment, please state names of
all members)
Name

Grade/Marks

ID

Office
Acknowledgement

Module/Subject Information
Module/Subject Code
Module/Subject Name
Lecturer/Tutor/Facilitator
Due Date
Assignment Title/Topic
Intake (where applicable)
Word Count

Date/Time

Declaration
. I/We have read and understood the Programme Handbook that explains on plagiarism, and I/we testify
that, unless otherwise acknowledged, the work submitted herein is entirely my/our own.
. I/We declare that no part of this assignment has been written for me/us by any other person(s) except
where such collaboration has been authorized by the lecturer concerned.
. I/We authorize the University to test any work submitted by me/us, using text comparison software, for
instances of plagiarism. I/We understand this will involve the University or its contractors copying my/our
work and storing it on a database to be used in future to test work submitted by others.
Note:1) The attachment of this statement on any electronically submitted assignments will be deemed
to have the same authority as a signed statement.
2) The Group Leader signs the declaration on behalf of all members.

Signature:

Date:

mail:

10

Feedback/Comments*
Main Strengths

Main Weaknesses

Suggestions for improvement

Student acknowledge feedback/comments

Graders signature

Students signature:

Date:

Date:

Note:

1)A soft and hard copy of the assignment shall be submitted.


2)The signed copy of the assignment cover sheet shall be retained by the marker.
3)If the Turnitin report is required, students have to submit it with the assignment. However, departments may allow
students up to THREE (3) working days after submission of the assignment to submit the Turnitin report. The
assignment shall only be marked upon the submission of the Turnitin report.
*Use additional sheets if required.

11

Department of Business Studies

ACADEMIC INTEGRITY
Honesty and Responsibility
Academic integrity is an important tenet for HELP University. In pursuit of the highest
standards of academic integrity, the Department of Business Studies holds it students to
the highest ethical standards defined by the Rules and Regulations section of the
Academic Handbook. All students at the Department of Business Studies are subjected
to and are bound by the Student Academic Misconduct Rule to assure academic honesty.
Students are required to sign a pledge on the assignment cover sheet before submitting
your assignments to the Administration Office of the Faculty of Business, Economics &
Accounting.
What is Plagiarism?
Plagiarism is academic dishonesty or academic theft, and it is a serious academic offence.
Plagiarism includes, but is not limited to, the followings:
1. quote, paraphrase or summarize someone elses ideas, theories or data, in whole
or in part, without appropriate acknowledgement
2. borrow ideas, opinion or words, in whole or in part, from other sources without
properly crediting the author(s)
3. use any facts, statistics, diagrams or graphs, in whole or in part, without
acknowledging the source clearly
4. claim or imply original authorship of someone elses ideas, theories or data, in
whole or in part, as your own
5. employ or allow someone to help to revise, amend or write your work and pass
off as your own original work
6. collaborate with or allow other students to copy your work
7. draw on sources more than what you have acknowledged by citations
While a student is not discouraged to discuss an assignment with his/her friends or
classmates, the work he/she submits must be done by the student alone. If a student shares
his/her assignment with other students and they plagiarize it, the student is as guilty as
those students who plagiarized his/her assignment. All parties to plagiarism are
considered equally guilty. Under no circumstances should a student be involved in
collusion with other students unless he/she is permitted to work on an assignment jointly
by the lecturer/tutor. If a student is unsure what constitutes plagiarism, he/she is obliged
to consult the lecturer/tutor on the matter before submission of his/her assignment.
When and How to Reference?
Knowing when and how to cite is a students responsibility. If he/she is in doubt or need
more help on this matter, the student may consult the lecturer/tutor. The following list
comprises some of the sources a student will need to reference. The list is by no means
exhaustive, but simply consists of the most common sources used by students to complete
their work.
1. Books
2. Chapters in books
12

3.
4.
5.
6.
7.
8.

Journal articles
Conference papers
Newspaper articles
Magazines
Websites
Study guide

Students are advised to cite in the following cases [1]:


1. When he/she quotes two or more words verbatim, or even one word if it is used
in a way that is unique to the source
2. When he/she introduce facts that he/she have found in a source
3. When he/she paraphrase or summarize ideas, interpretations, or conclusions that
he/she find in a source
4. When he/she introduce information that is not common knowledge or that may
be considered common knowledge in your field, but the reader may not know it
5. When he/she borrow the plan or structure of a larger section of a sources
argument (for example, using a theory from a source and analyzing the same
three case studies that the source uses)
6. When he/she build on anothers method found either in a source or from
collaborative work in a lab
7. When he/she build on anothers program in writing computer code or on a notcommonly-known algorithm
8. When he/she collaborate with others in producing knowledge
In general, a referencing system requires two parts:
1. In-text citations
This is information about a source within the text of an assignment.
2. List of references
This is a list of all sources a student has used to research his/her assignment. It is
alphabetically arranged by author surname and appears immediately after the last
page of an assignment.
Different faculties or departments may have different requirement on how referencing
for an assignment should be done. The various formats used for in-text citations and list
of references are available in the following websites:
1. Harvard System (http://www.adelaide.edu.au/library/guide/gen/harvard.html)
2. Chicago Style (http://www.chicagomanualofstyle.org/index.html)
3. American Psychological Association or APA Style (http://www.apastyle.org)
4. Modern Language Association of America or MLA Style (http://www.mla.org)
Once a student has selected a referencing style for his/her assignment, he/she must follow
the same style consistently throughout the assignment. We strongly suggest that the
student consults the lecturer/tutor about which method to use before submission of
his/her assignment.

http://www.yale.edu/bass/writing/sources/plagiarism/warning.html, accessed May 18, 2008.

13

What are the Procedures and Penalties for Plagiarism?


When a lecturer/tutor encounters a possible case of plagiarism, the lecturer/tutor shall
report the matter to the Head of the Department, who then initiates an investigation on
the matter. The following procedures would be carried out:
1. The lecturer/tutor shall provide evidence that substantiates an academic offence
has occurred. The following documentations must be ready prior to reporting of
alleged plagiarism:
a. Copy of the alleged plagiarized assignment
b. Copy of the source material (e.g. articles, websites, newspaper, etc.)
c. Report of plagiarism
d. Any other information that would support the claim of plagiarism
2. If the evidence warrants an accusation of academic offence, the Head of
Department shall establish a Board of Inquiry comprising 3 academic staff. The
Department shall provide all necessary documentations, including report on prior
academic offences if applicable, to the Board of Inquiry.
3. The Board of Inquiry shall put the matter to the student in writing and give
him/her an opportunity to respond to the accusation within 3 working days.
4. The student will be required to attend a meeting with the Board of Inquiry. After
meeting the student, the Board of Inquiry shall decide whether or not the alleged
plagiarism has occurred. The following documentations shall be submitted to the
Head of Department at the end of the meeting:
a. Findings of the investigation
b. Recommended action(s) to be taken or imposed
5. The Head of Department shall review the Board of Inquirys report with
supporting evidence and shall decide on an appropriate action(s) based on the
recommendation of the Board of Inquiry.
6. The decision of the Head of Department shall be put in writing to the student.
Copies of all documentations will be retained in the Department.
7. If the student feels that he/she has been unfairly accused or treated, the student
may appeal to the Head of Department within 5 working days.
8. The Head of Department shall review the appeal and the final decision will be
communicated to the student in writing and a copy will be kept with the
Department. Once a determination of plagiarism and penalty has been made by
the Head of Department, the investigative process will be deemed to have ended
and the student will not be allowed to appeal.
Possible penalties for plagiarism range from mark reduction for the assignment to
expulsion from the University. The student will not be allowed to make up the
assignment. If plagiarism has been found to have occurred, the Department will take
action(s) as determined by the forms of plagiarism implicated:
1. Complete plagiarism
Verbatim copying another persons work without acknowledgement
1st offence : A grade of F in the subject and a warning letter will be
issued
nd
2 offence : Expulsion from the University at the discretion of the Head
of Department
2. Substantial plagiarism
Near-verbatim copying another persons work by simply altering the order of the
sentences or the format of presentation or by changing a few words or phrases
without acknowledgement.

14

1st offence

Zero mark on the assignment and a warning letter will be


issued
nd
2 offence : A grade of F in the subject and a warning letter will be
issued
3rd offence : Expulsion from the University at the discretion of the Head
of Department
3. Minimal plagiarism
Acknowledgement is made but paraphrasing by changing and/or eliminating
some words
1st offence : Deduction of 50% of available marks on the assignment and
a warning letter will be issued
nd
2 offence : A grade of F in the subject and a warning letter will be
issued
3rd offence : Expulsion from the University at the discretion of the Head
of Department
4. Unintentional plagiarism
Insufficient acknowledgement by not applying citation or quotation marks
correctly
1st offence : Deduction of up to 50% of available marks on the assignment
and a warning letter will be issued
nd
2 offence : A grade of F in the subject and a warning letter will be
issued
rd
3 offence : Expulsion from the University at the discretion of the Head
of Department
Pleading ignorance or unintentional plagiarism does not constitute valid reasons for
plagiarism and will not avoid the penalties from being imposed. Excuses for acts of
plagiarism such as the following, but not limited to, will not be entertained:
1. I dont have time to do the assignment
2. I have too many assignments due on the same day
3. I dont know, I really didnt do it
4. I am not aware
5. I dont understand what plagiarism means
6. I have no intention to plagiarize
7. I forgot to cite the reference
8. I forgot to include the bibliography
9. My English is not good
10. My lecturer/tutor did not explain to me
11. In my country, it is alright to copy someone elses work
12. My friend copied my assignment when I let him/her to look at my assignment
13. My friend copied my assignment when I allow him/her to use my laptop
14. I did my assignment in the computer lab, someone must have copied my work
15. I asked my friend to submit my assignment and he/she copied my work
16. I discussed my assignment with my friends, so our answers are the same/similar
17. Even though I do not have in-text citation but I have bibliography/reference list
Students should be reminded that it is their responsibilities to take due care throughout
their written work to effectively reference or cite when they use others ideas from any
source.

15

DEPARTMENT OF BUSINESS STUDIES


SEMESTER X, 20XX
SAMPLE FINAL EXAMINATION
Subject Code

MPU 3233

Subject Name

LEADERSHIP IN BUSINESS

This examination carries 40% of the total assessment for this subject.
Examiner(s)
Internal :
External :

Mr. R. Dinesh
Day

Date

Moderator(s)

Time :

Time allowed :

2 HOURS

INSTRUCTION(S):
1. This examination consists of THREE (3) sections:
SECTION A (Multiple Choice Questions) - Answer ALL THIRTY (30) questions.
SECTION B (True and False Questions) - Answer ALL TEN (10) questions.
SECTION C (Essay) Answer ANY THREE (3) out of FOUR (4) questions.
2. Answers are to be written on the same book provided. This examination is out of 100 marks.
3. Writing on the examination answer book is NOT permitted during reading time.
4. This is a CLOSED BOOK examination.
Students are NOT permitted to retain this examination paper.

(This question paper consists of 3 sections in XX printed pages, including cover page)

16

SECTION A
Each question carries 2 marks: Total: 60 marks.
1.

Strong leadership is needed because:


a. the environment of the 21st century is predictable.
b. planning, leading, organizing, and controlling are the required skills for the future.
c. giving workers clear job assignments is the main task of a business executive.
d. of globalization, e-commerce, telecommuting, virtual teams, and outsourcing.

2.

Active leaders need self-confidence because:


a. followers will not cooperate if the leader is not confident.
b. they initiate changes and must make decisions without adequate information.
c. leaders could be paralyzed into inaction without confidence.
d. all of these choices.

3.

Drive is considered essential to effective leadership because:


a. leaders with drive seek achievement.
b. leaders with drive actively pursue goals.
c. leaders with drive have stamina.
d. all of these choices

4.

The Big Five personality dimensions do NOT include:


a. extroversion.
b. emotional stability.
c. openness to experience.
d. education.

5.

When the perceiver develops an overall impression of a person or situation based


on one characteristic, ____ occurs.
a. projection
b. perceptual defense
c. the halo effect
d. external attribution

6.

A Theory Y leader believes all EXCEPT:


a. subordinates enjoy work.
b. subordinates are lazy and dislike work.
c. subordinates seek responsibility.
d. subordinates will exercise creativity and imagination.

7.

Becoming an effective leader requires all EXCEPT:


a. discovering your own unique strengths.
b. seeking new opportunities.
c. discovering your capabilities.
d. learning how to make the most of your strengths.
17

8.

Collaborative leaders:
a. need excellent people skills.
b. are highly proactive and tenacious.
c. exhibit extreme flexibility.
d. all of the choices

9.

Values affect leadership because of all the following reasons EXCEPT:


a. values help determine the attitudes leaders have about themselves.
b. values guide a leader's choices and actions.
c. values determine how leaders use power.
d. values are a snapshot of the future for the organization.

10.

Researchers found that entrepreneurs who are more expressive of their emotions:
a. make less money.
b. make more money.
c. are more competent.
d. are more productive.

11.

The ability to control disruptive or harmful emotions is:


a. self-management.
b. social awareness.
c. empathy.
d. systems thinking.

12.

Emotional intelligence is related to effective leadership because:


a. the emotional state of the leader affects the entire group.
b. emotional intelligence enables leaders to respect followers.
c. both the emotional state of the leader affects the entire group and emotional
intelligence enables leaders to respect followers.
d. emotional abilities play a key role in technical expertise.

13.

Capacity is:
a. attending to production schedules.
b. keeping morale high.
c. the potential each of us has to do more and be more.
d. a set of skills.

14.

According to the path-goal model, a subordinate who lacks self-confidence would


respond best to:
a. directive leadership behavior to clarify the path to reward.
b. supportive leadership behavior to increase confidence.
c. achievement-oriented leadership to set high goals.
d. participative leadership to clarify the follower's needs

18

15.

Hersey and Blanchard's model, the delegating style can be effective:


a. when followers have very high levels of education, experience, and readiness.
b. when followers lack experience and education.
c. when followers have poor ability and skills.
d. when followers are at a moderate readiness level.

16.

One of the most important aspects of shifting to the new paradigm of leadership is:
a. using a hierarchy of authority.
b. using teams.
c. intentionally using human skills.
d. Overmanaging.

17.

Charismatic leadership is included under:


a. influence theories.
b. behavioral theories.
c. trait theories.
d. contingency theories.

18.

Initiating structure describes the following leadership behavior:


a. A leader who is task-oriented and directs subordinates' work.
b. A leader who is sensitive to subordinates and respects their ideas, and feelings.
c. A leader who seeks input from subordinates regarding important decisions.
d. A leader who listens carefully to problems.

19.

"High-high" leadership behavior is generally considered desirable because:


a. leaders display concern for both people and production.
b. leaders will meet people-oriented and task-oriented needs simultaneously.
c. both leaders display concern for both people and production and leaders will
meet people-oriented and task-oriented needs simultaneously.
d. task-oriented behavior was associated with higher productivity.

20.

A person with an internal locus of control:


a. believes that luck is the key to success.
b. feels that there is little control over events.
c. places primary responsibility on outside forces.
d. believes they are "masters of their own fate."

21.

Security, a comfortable life, and good health are examples of:


a. end values or terminal values.
b. feelings.
c. attitudes.
d. instrumental values.

19

22.

According to the Hermann's "whole brain" concept:


a. leaders cannot learn to rely on all four quadrants of the brain.
b. leaders can learn to rely on all four quadrants of the brain.
c. the situation is the most important factor in decision making.
d. self-concept is the most important factor in decision making.

23.

Leadership vision is:


a. a picture of the future.
b. a desired future.
c. an ambitious view of the future.
d. all of these choices.

24.

Leadership involves all EXCEPT:


a. creating change.
b. influencing followers.
c. maintaining stability.
d. shared purpose.

25.

In the new paradigm, leaders emphasize all EXCEPT:


a. accountability.
b. self-interest.
c. responsibility.
d. integrity.

26.

A safe harbor where ideas from employees throughout the organization can be
developed without interference from company bureaucracy or politics is known as:
a. idea incubator
b. idea champion
c. idea cultivator
d. idea proponent

27.

The reciprocal obligations and commitments that define the relationship


between employees and the organization is known as:
a. reciprocal relationship
b. mutual contact
c. personal compact
d. personal contact

28.

The interaction of organizational parts to produce a joint effect that is greater


than the sum of the parts is known as:
a. strategy
b. synergy
c. value
d. strategy formulation

20

29.

_________ is the preference for relationships, cooperation, group decision


making and quality of life.
a. collectivism
b. masculinity
c. feminity
d. individualism

30.

Which of the teams below have a collocated spatial distance?


a. virtual
b. conventional
c. dynamic
d. global

SECTION B
Answer ALL Questions. Each Question is worth 1 Mark.
Total: 10 Marks
31.

Locus of control defines whether a person places the primary responsibility for
what happens to him or her within himself/herself or on outside forces.
a) True
b) False

32.

Abilene Paradox is the tendency of people to voice out their true thoughts or
feelings in order to trigger conflict.
a) True
b) False

33.

Stewardship is the belief that leaders are deeply accountable to others as well as
to the organization, without trying to control others, define meaning and
purpose for others, or take care of others.
a) True
b) False

34.

Failing to consider possibilities beyond what one is told and accepting the
leaders ideas without thinking is known as uncritical thinking.
a) True
b) False

35.

A motivational theory that looks at the relationship between behavior and its
consequences by changing or modifying followers on-the-job behavior through
the appropriate use of immediate rewards or punishments is known as Equity
Theory.
a) True
b) False

36.

Members of a pooled interdependent system portray the lowest degree of


independence.
a) True
b) False

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37.

The belief that ones own culture and subculture are inherently superior to other
cultures is known as Ethnocentrism.
a) True
b) False

38.

Interpersonal leadership involves building a coalition of people who support the


leaders goals and can help influence others to implement the leaders decisions
and achieve the goals.
a) True
b) False

39.

According to Hersey and Blanchards Theory, the appropriate leadership style


for a follower with moderate readiness level is telling.
a) True
b) False

40.

People who passionately believe in a new idea and actively work to overcome
obstacles and resistance are known as Corporate Entrepreneurs.
a) True
b) False

SECTION C
Answer THREE (3) out of FOUR (4) Questions. Each Question is worth 10 Marks.
Total: 30 Marks
1.

Discuss, along with examples, the FOUR (4) components of emotional


intelligence.

2.

Describe Kohlbergs THREE (3) levels of personal moral development.

3.

Leaders often have a certain degree of power over their followers. With examples,
describe and discuss FIVE (5) types of leader power.

4.

Teamwork between members within an organization is critical to the


advancement of the organization. There are FOUR (4) stages involved in the
Team Development process. Explain each of these stages with examples.

***END OF EXAMINATION PAPER***

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