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Christina Haynes

Highly motivated and compassionate student, currently training to become a Drug and Alcohol Counselor,
seeking to treat patients with a wide range of drug and alcohol problems. Excellent observer of human behaviors
with well-developed listening, comprehension and communications skills.

Arizona State University
December 2017 Bachelors of Arts in Psychology

Cumulative GPA 3.44 2015-2016

Merited with College Achievement Plan scholarship through Starbucks

Cuyahoga Community College

May 2008 Associates Degree of Applied Science in Nursing

Cumulative GPA 3.5

Starbucks | Brunswick, Ohio
Shift Supervisor

May 2015 present

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place
environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful
and encouraging coaching as needed.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and
connecting with the customer.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and
security, to ensure the safety of all partners during each shift.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to
all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Received Partner of the Quarter 2016 and 2 MUG Awards
Certified Barista Trainer
Last Updated September 2016

Christina Haynes

The Cleveland Clinic Foundation | Cleveland, Ohio

Research Administrative Assistant

Composed, typed and transcribed correspondence, forms, reports, presentation materials and other written
communications as required.
Receive and screens visitors and telephone calls, and handled general inquiries.
Scheduled/coordinated meetings, conferences, special events, appointments and travel arrangements.
Maintained assigned calendar(s).
Established and maintained filing systems.
Order and stock supplies.
Created and organized various spreadsheet templates to provide unified office production.

Registered Nurse

May 2014-May 2015

July 2008 December 2013

Conducts an individualized patient assessment, prioritizing the data collection based on the patient's
immediate condition or needs, primarily working with the critical post-operative patient.
Develops plan of care that is individualized for the patient reflecting collaboration with other members of
the healthcare team.
Performs appropriate treatments as ordered by physician in an accurate and timely manner.
Provides individualized patient/family education customized to the patient and his/her family.
Documents patient assessment findings through computer and paper charting.
Initiates emergency resuscitative measures according to adult resuscitation and advanced life support
Maintains confidentiality in matters related to patient, family and client facility staff.
Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the adult or elderly
patient's and family's diversity, preserving their autonomy, dignity and rights.
Reports patient condition to appropriate personnel during each shift.
Certified Super User for all technological updates within department.

Patient Care Nursing Assistant June 2007-July 2008

Assists nursing team with patient care

Collaborates with all members of the health care team
Demonstrates knowledge of various floors and their policies
Maintains patient safety at all times
Completes annual competencies per hospital policies
Completes patient charting through the EPIC computer system

Johnny Rockets Restaurant | Strongsville, Ohio

Shift Supervisor & Assistant Manager

February 2002-February 2008

Responsible for leading and motivating an upbeat staff

Awarded Employee of the Month August 2002 and October 2006
Prioritized and multi-tasked duties based on restaurant needs
Delegated tasks to appropriate staff
Organized the Rocket Reader program at a local level
Interviewed and hired staff as needed
Assisted General Manager with scheduling, inventory levels, and budgeting
Organized and executed staff meetings

Last Updated September 2016

Christina Haynes


Perceptive to situational needs and the ability to direct the work of others
Able to quickly learn and retain demonstrate new information and skills
Effective oral communication skills
Strong interpersonal skills
Efficient working within a team or independently
Confident in building relationships
Proficient within Microsoft Office and Windows operating system
Overall general asset with technological programs and troubleshooting
Adaptive to high stress situations
Innovative approach to challenges to quickly and resourcefully find solutions
CPR and Basic First Aid

Last Updated September 2016