You are on page 1of 24

LightBox Solutions LLC

MyForexDashboard
Software Installation Manual V 1.1.0.4

MyForexDashboard Team. support@myforexdashboard.com


6/3/2010

Software Installation Manual V 1.1.0.4

Introduction:
This manual's purpose is to guide you through the process of download, installation, license activation, updating and uninstalling
MyForexDashboard software on your computer.

System Requirements:

A valid Internet connection throughout the installation process.


A valid license of MyForexDashboard Software.
Operating System: Microsoft Windows 7, Vista or XP.
Microsoft Excel 2007 or 2010.
400Mb free space in Hard Disk.
512Mb RAM Memory.

Page 2 of 24

Table of Contents
Table of Contents ........................................................................................................................................................................... 3
About MyForexDashboard ............................................................................................................................................................. 4
What's in version 1.0 ...................................................................................................................................................................... 4
About this user manual .................................................................................................................................................................. 4
1.

Installation ............................................................................................................................................................................. 5

System Requirements checklist........................................................................................................................................... 5

The installation step by step process................................................................................................................................... 6

Quick tips to improve MyForexDashboard Software Performance .................................................................................... 12

2.

License Activation................................................................................................................................................................. 13

What's this?...................................................................................................................................................................... 13

Activation checklist ........................................................................................................................................................... 13

The Activation Step by Step Process.................................................................................................................................. 13

3.

License management............................................................................................................................................................ 15

How to RESET MyForexDashboards software license, for reinstallation purposes............................................................. 15

How to RENEW or buy an additional product license?....................................................................................................... 16

4.

Updating MyForexDashboard software ................................................................................................................................ 17

5.

What is ClickOnce installer? .............................................................................................................................................. 17


Uninstalling MyForexDashboard ........................................................................................................................................... 18

6.

The Uninstall Step by Step process.................................................................................................................................... 18


Troubleshooting ................................................................................................................................................................... 21

Installation Troubleshooting ............................................................................................................................................. 21

License activation Troubleshooting ................................................................................................................................... 22

Updating software Troubleshooting.................................................................................................................................. 23

Page 3 of 24

About MyForexDashboard
MyForexDashboard is the software tool that converts your brokers' basic account statements into in six powerful dashboards,
professionally organized according to the main trading aspects (Strategy, Risk, Money Management and Trading Psychology),
providing the most key information from your own trading results, to help identify where to improve your performance in Forex
trading.
MyForexDashboard will be constantly monitored and upgraded, to guarantee the best possible user experience and the best
possible information quality for your decision making in Forex trading.

What's in version 1.1.0.3


MyForexDashboard 1.0 includes six professional interactive dashboards, and a Tools spreadsheet.
It currently supports virtually all MT4 (MetaTrader 4) brokers' account statement files, and well known worldwide brokers such as
FXCM, GFT Forex and DBFX.
Improved compatibility: FXCM TSG (Trading Station Gateway) is now supported.
Transactions Detail Dashboard has been reworked. Now you have a trading journal at your fingertips.
Time Zone support: No matter what time zone your broker reports your transactions in. You can select the right time zone, and
your trading session's based indicators will be grouped correctly.
Faster Performance: If you have Microsoft Office 2007, just install the free Microsoft Office Service Pack 2 (SP2) package. It will
improve MyForexDashboard's processing times by up to 2.5 times. You can download it by visiting the following link:
http://www.microsoft.com/downloads/en/details.aspx?FamilyId=B444BF18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en

About this user manual


This user manual has been created and updated by MyForexDashboard team members. If you have any suggestions, or you find
any error, please report it by sending an e-mail to support@myforexdashboard.com

Thank you for helping us to improve MyForexDashboard!


MyForexDashboard Team

Page 4 of 24

1. Installation
In this chapter you will be guided through the installation process of MyForexDashboard software.

System Requirements checklist

Before we start, please check that you have the following requirements:
o
o
o

A valid internet connection throughout the installation AND activation processes.


A valid license of MyForexDashboard software. It can be found at your Purchase Confirmation e-mail, or you can
retrieve it visiting the members section at http://www.myforexdashboard.com
5 to 50 minutes (depending on your internet bandwidth and Microsoft Office previously installed components and
updates).

Page 5 of 24

The installation step by step process

Important step - before we start:


Please open Microsoft Excel 2007 (or
2010).
Click on the OFFICE BUTTON (i)
located at the located at Excel's
upper left part, then click on EXCEL
OPTIONS (ii).

Click on the TRUST CENTER left tab


(i); then, click on TRUST CENTER
SETTINGS (ii).

Page 6 of 24

A new window will appear. Click on


MACRO SETTINGS (i) and look for
the Developer Macro Settings
checkbox. The option TRUST ACCESS
TO THE VBA PROJECT OBJECT
MODEL (ii) must be SELECTED.
Click OK (iii) to finish.

Now follow the step by step installation process:

Page 7 of 24

1. You must first login to


MyForexDashboard website
members section. Open your
browser and enter the following
address:
http://www.myforexdashboard.com/
members

Enter your login information and


click the LOGIN button.

2. Go to YOUR DOWNLOADS (click


on the upper tab); then, click on
DOWNLOAD (ii).
Depending on your internet
browser, you will be required to
choose the file destination.
As soon as it finishes downloading (it
might take from 20 seconds to 2
minutes, depending on your internet
bandwidth), double click on the
downloaded file (SETUP) to run.

Page 8 of 24

3. A window called OPEN FILE SECURITY WARNING will pop up.


Please click RUN to continue.

4. MyForexDashboard's End User


License Agreement will appear
onscreen. Please read it and click
ACCEPT to continue.

Page 9 of 24

4. .NET FRAMEWRK 3.5 SP1


installation:
If your computer is running
Windows 7, it is possible that you
already have the latest version of
Microsoft .NET Framework, and this
step will not apply. Otherwise,
please follow these instructions:
1) A .NET Framework 3.5 SP1
download request will appear. This
is provided and downloaded directly
from Microsoft. You can read the
End User License Agreement, and
then you must click ACCEPT to
continue.

2) Your computer will now download


the required components from
Microsoft. The total download can
be around 250Mb, and the
download time will depend on your
internet bandwidth connection (it
can vary from 10 to 50 minutes, so
please be patient). You will see some
progress bars like those shown here,
for installation, extraction and
configuration of the components.
You will not have to do any
additional steps here, but to wait
until this process is complete. When
finished, all these windows will
automatically close.

3) A Microsoft Office Customization


Installer will show on screen. Please
wait while it retrieves Office
customization information.

Page 10 of 24

5. If asked, click on the INSTALL


button to continue with the
installation process.

A progress bar will show. It will


download additional software
components from
www.myforexdashboard.com
website. You will see the progress
bar showing the download.

Once it is completed, you will


receive a confirmation of successful
installation. Click CLOSE to finish the
installation process.

Now, the installation process has been completed. Then, you can follow to the next chapter to activate your product
license.

Page 11 of 24

Quick tips to improve MyForexDashboard Software Performance

Keeping your Microsoft Windows Operating System and Microsoft Office up to date can dramatically improve
MyForexDashboard's performance by reducing processing time up to 2.5 times.
Microsoft updates are free for uses with genuine Windows Operating System and Microsoft Office Spreadsheet Software.

If you install MyForexDashboard in Microsoft Excel 2007, we strongly recommend that you have Microsoft Office Service Pack 2
(SP2) for Office 2007 installed on your computer.
To download it, please visit the following link from Microsoft and follow the on-screen instructions:
http://www.microsoft.com/downloads/en/details.aspx?FamilyId=B444BF18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en

Performance Tips:
If you use MyForexDashboard software on a laptop computer please be sure that your "Power Options" are set to "High
Performance". Visit your Windows' Control Panel to modify your power settings under the "Power Options" tab.

Keep your Microsoft Windows and Microsoft Office software with the latest online updates. You can always check for updates by
clicking on "Start" at the Windows Desktop's task bar, then "All programs", and finally on "Windows Updates".

Page 12 of 24

2. License Activation

What's this?

As owner of MyforexDashboard software license, you are entitled to download and install it on a single computer. Please
refer to the LICENSE ADMINISTRATION section of this manual for more information.

Activation checklist
o
o

Please remember to have a valid internet connection at this point.


Please have your product license serial number at hand. It can be found in your PURCHASE CONFIRMATION e-mail,
that has been sent to you just after you purchased MyForexDashboard software online.

The Activation Step by Step Process

1. Open Microsoft Excel 2007.

A welcome screen will pop up.


Please enter your complete license
serial number (including hyphens),
and then click on ACTIVATE to start
the validation process.
Note:
You can retrieve your license
number from the Purchase
Confirmation e-mail you received
from MyForexDashboard.
Also, you can retrieve it from the
members area at the website:

http://www.myforexdashboard.
com/members
After you login, click on YOUR
PRODUCTS and find your product
license under the column SERIAL
KEY.
-----------------------------------------------If you don't have the license number
with you at this moment, or you are
installing MyForexDashboard for
Page 13 of 24

evaluation purposes, click on TRY


DEMO VERSION button. You will be
able to use all the features of
MyForexDashboard Software,
limited to a DEMO sample file.
If you purchase a license of
MyForexDashboard Software after
you have tried the demo version,
simply click on the ACTIVATE NOW!
button, located at
MyForexDashboard's toolbar.

2. Now you have successfully


activated MyForexDashboard. Click
on the OK button.
If you receive a message of
activation failure, please refer to the
TROUBLESHOOTING section at the
end of this manual.

3. Please notice that


MyForexDashboard toolbar is
already installed. Click on it and start
using MyForexDashboard!

For more information on how to use MyForexDashboard please refer to the USER MANUAL and INTERPRETATION MANUAL,
located at MyForexDashboard website members' area.
http://www.myforexdashboard.com/members

Page 14 of 24

3. License management
MyForexDashboard provides a YOUR PRODUCTS section within MEMBERS area at the website.
Whether you have purchased a new computer and want to transfer your products license to that computer, have upgraded or
restored your computer and need to reinstall, please follow the following instructions.

How to RESET MyForexDashboards software license, for reinstallation purposes

1. Please login to the MEMBERS


section of MyForexDashboard at:
http://www.myforexdashboard.com
/members

Then, click on YOUR PRODUCTS tab


(i).

Page 15 of 24

2. Now, you can see all the


information about your products
license. If you are reinstalling
MyForexDashboard, you must click
on RESET LICENSE.
Then, check the STATUS which can
be found at the last column. If you
see it AVAILABLE, you can now
reinstall MyForexDashboard.

If you reinstall MyForexDashboard and still have any problem, please refer to TROUBLESHOTING section at the end part of
this manual.

How to RENEW or buy an additional product license?

If you want to buy an additional license number of MyForexDashboard and your license will expire within 15 days, you can click
on the RENEW link, which will be available at the YOUR PRODUCTS section, in the MEMBERS section of the website:
http://www.myforexdashboard.com/members

If your license of MyForexDashboard software is not expiring soon but you want to buy an additional one, please contact us!
You can do it via e-mail to sales@myforexdashboard.com
We will be happy to offer you an additional discount for your second purchase of MyForexDashboard Software. As soon as we
have sent you a discount coupon, you must visit http://www.myforexdashboard.com/buy to complete your order.

Page 16 of 24

4. Updating MyForexDashboard software


MyForexDashboard utilizes a Microsofts technology called ClickOnce, to simplify you the process of updating your purchased
license of the software. You only need to have an internet valid connection, and when you are using Microsoft Excel
MyForexDashboard will automatically check in a regular basis if a new version is available for download. If an update is found, a
Microsoft Office Customization Installer window will appear. You dont have to do anything at this point, but wait a few seconds
until the update is installed. This windows will automatically close after the process is completed.

NOTE: We recommend you to close and reopen Microsoft Excel, to be sure that the update process is fully completed. Then, you
are ready to use the latest version of MyforexDashboard.

What is ClickOnce installer?

ClickOnce Installer is a technology that MyForexDashboard uses. It is provided by Microsoft, and has been designed to
simplify the most both installation and software updates. After you have installed and activated MyForexDashboard
software, it will automatically check in a regular basis for software updates, and will automatically install them on your
computer.

Page 17 of 24

5. Uninstalling MyForexDashboard
If by any reason you need to uninstall MyForexDashboard, you can easily doit by following the following step by step process.

The Uninstall Step by Step process

1. Please be sure to close Microsoft


Excel before you proceed with
uninstall process.

2. Click on the Windows START


button (i), and Open your Windows
CONTROL PANEL (ii).

Page 18 of 24

Then, double click on ADD OR


REMOVE PROGRAMS (if you are
running Windows XP), or
PROGRAMS AND FEATURES (if you
are running Windows Vista or 7).

Windows 7 / Vista:

Windows XP:

Page 19 of 24

3. On the ADD AND REMOVE


PROGRAMS window, please find
MyForexDashboard (i), click over it,
and then press the UNINSTALL (ii)
button.

4. A confirmation message will


appear. Please click OK to start the
Uninstall process.
As soon as it finishes (it only takes
some seconds to complete), you can
close the ADD OR REMOVE
PROGRAMS window.

5. You have completed the uninstall process. Next time you open Microsoft Excel, the MyForexDashboard toolbar will not be
present.

Page 20 of 24

6. Troubleshooting

Installation Troubleshooting
o

installation files' download is taking too long. Why is that?

MyForexDashboard installation time can vary, mainly depending on your internet connection speed, and your windows
.NET current version. The following table illustrates typical download and installation times:

Internet
Speed*
4.0 Mbps

Microsoft .NET
Version installed
3.5 SP1
3.5 and older

Download Time
(EST)
40 secs
7 min

2.0 Mbps

3.5 SP1
3.5 and older

1min 20 secs
15 min

1.0 Mbps

3.5 SP1
3.5 and older

2min 40 secs
30 min

My internet connection speed is fast but the download is taking so much time. What can I do?

Please check that Peer To Peer download software is not executing (such as LimeWire, Napster, Torrents, etc) while you
download and install MyForexDashboard. They can affect download speed.

I accidentally pressed the CANCEL button during installation. What should I do?

You can run the setup again to start the process again following the Installation Step by Step Process of this manual.

I do not have Microsoft Office 2007 or 2010 installed on my computer. How can I run MyForexDashboard?

You must have Microsoft Office 2007 or 2010 installed in your computer. Any edition is supported, from Home and
Student, to Ultimate. Unfortunately, if you dont have Microsoft Office 2007 or 2010 you will not be able to install
MyForexDashboard. If you have bought MyForexDashboard, but do not have a valid version of Microsoft Excel, you can
ask for a full refund, if your license has never been installed or used, and it is within 14 days of purchase. You can contact
us at sales@myforexdashboard.com

Page 21 of 24

License activation Troubleshooting

Error Description

On-screen message

Product License is being installed


on more than one computer.
Please remember that you can only
have MyForexDashboard installed
in one computer at a time. If you
want to buy a new license, you can
visit our website.
Product license is expired.
If your license has expired, you can
renew it at the members area, or
buy a new one in our website.

Your computer does not meet the


minimum system requirements.
To successfully install
MyForexDashboard in your PC, you
must have internet connection via
Wifi or Ethernet Network card.

Page 22 of 24

You have typed an invalid license


number.
Please be sure to write it or copy as
it has been informed in your
PURCHASE CONFIRMATION e-mail
Please include all separators, as in
the following example:
6AB5D269-D1F5-454F-8C34-B76D8C26HYD0

Internet connection not found.


It is required that you have internet
connection at the validation
process. If you are not connected to
internet at the moment of
activation you can click CANCEL and
next time you open Microsoft Excel
you will be able to activate your
product license.

I clicked the CLOSE button instead of CONTINUE when I was activating the product. What do I do now to activate
it?

Simply close Microsoft Excel and Open it again. The activation window will show on-screen. Otherwise look for the
Activate Now button on MyForexDashboard's Excel Toolbar.

Updating software Troubleshooting


o

I received an e-mail informing about an important update. I opened Microsoft Excel but it seems automatic update
has not been executed. What can I do to get the most up-to-date version of MyForexDashboard?

MyForexDashboard does check periodically for software updates. Please remember that you need to have a valid
internet connection to automatically receive software updates.
Anyway if you want to update it manually, you can visit the website members area link:
http://www.myforexdashboard/members and click on the DOWNLOAD button, in the PRODUCT DOWNLOADS section.
Page 23 of 24

The update process typically is very fast, and does take from 30 seconds to 2 minutes, depending on your internet
connection speed.

For more information on how to use MyForexDashboard please refer to the USE MANUAL and INTERPRETATION MANUAL,
located at MyForexDashboard website members' area.

MyForexDashboard Team

Page 24 of 24