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CONFIDENTIAL

CONFIDENTIAL

PART A
INSTRUCTION: ANSWER TWO (2) QUESTIONS ONLY

1. Leadership is required at all levels in the organization. Explain the need for leadership in
the organization.
(25 marks)
Organisation faces a crucial needs to progress cream of the crop (leaders) at every
levels. Discovering a noble leader has been continuously remained an important
concern for entire organization despite to their industries. The organizations need to
improve leaders at every organizations levels from conveying newer leaders to
emerging leaders internationally to care high-ranking leaders pertinent and involved
lengthier. Any organization with only having leaderships at the very top will never be
successful and undoubtedly high-ranking leaders must able to establish a direction
and advanced level of control, since leadership by the top level of any organizations
more are further composite, and these not necessarily that leadership skills are not
required at the lower level of the organization. The leaders at the low ranks are
important too in order to accomplish efficiently. For an Organization to remain
positive, the significances of leaders at every level in all positions are important.
An organisation without a leader is like a soldiers without their commanding frontrunners. Any labor force at any levels, required the headship of expert and
knowledgeable persons to deliver direction and a single route for all workers to trail.
The front-runners are priceless when there is approaches in expressing and
collaborating new planned instructions, and shared and inspiring staffs to escalate
commitment to organizational objectives. Any corporate leaders aid a variety of vital
purposes in their administrations. Leaders are accountable for preparing employees
to achieve their everyday jobs efficiently, and also overseeing the tangible
accomplishment of tasks on a systematic root. Leaders need to stimulate workers to
become motivated about their establishments and their effort, insistent them to shine
and helping them along the way. Leaders are also tasked with shielding the staffs
who are under their administration from any inside and outside extortions, which
includes all from political pressure to physical safety.

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Diverse leaders engage dissimilar leaderships styles. Leaders by command and


control formulates the idea on their individual and orders movements to their staffs.
Common leaders originated their thoughts with the support of workers from all levels
of the association, leveraging member of staff creativeness to enhancement
establishment presentation. Most of the leaders should delegates almost all their
valuable duties to their dependents, and emphasis on giving their staffs with all they
want to outshine in their employments. Business proprietors' leaderships styles are
tremendously significant in making corporation values.
Delegation, the action of transferring dynamic responsibilities to subordinates, it is
important for the victory as the business leaders. It is more essential than giving
individual the tasks, is the capability to delegate power and grow leaders designed
for the upcoming. Transferring everyday works is a straightforward supervision
actions, allocating responsibilities for presuming out in what way to achieve the aims
takes administration to the succeeding level. It will be more important to progress
leaders to companion with the organisation in the future as the business raises, this
can significantly escalate employee gratification and trustworthiness.
Leadership is a vital role of organization which aids to exploit effectiveness and to
accomplish administrative objectives. There are some facts to justify the significance
of leadership in all levels in an organisation. Leaders is an individual who will starts
the job by interconnecting the rules and strategies to their subordinates before their
work actually begins. They are the kick starter to initiate the task in an organization.
As a leader, the individuals proves to be a motivational roles in the distresss
employments. The leaders encourages their subordinates with financial and nonfinancial rewards and thus gets the task done from their subordinates. As a leader,
they has not only to administer but also guides their subordinates. Guidance in the
context of instructing their subordinates to the way that they need to establish their
job successfully and competently.

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Generating confidence is an imperative aspect which could be attained through


stating the tasks to their subordinates, clarifying them openly their roles and giving
the subordinates the procedures to accomplish their goals efficiently. It is also vital to
receive their teams with concerns to their grievances and glitches.
Morale indicates eager for co-operation of the subordinates towards their tasks and
accomplishing them in self-confidence and captivating their belief. A leaders can act
as a morale promoter by attaining complete co-operation consequently the
subordinates performs with their best skills as the workers work to accomplish their
goals.
Organization is accomplishing things completed through the employees. A wellorganized work atmosphere supports in comprehensive and constant progress.
Consequently, social affairs must be kept in mind by the leaders. He or she should
make personal interactions with their subordinates and ought to listen to their
difficulties and try to resolve them. The leaders should also indulge personnel on
caring rapports.
Co-ordination need to be accomplished through reuniting individual benefits with the
organizational

objectives.

This

harmonization

could

be

reached

through

appropriateness and these actual co-ordination should be the prime intention of any
leaders.
Greatest number of organization in the world are challenged nowadays. If the
organization do not want to be left stressed amongst uncountable enquiries in a
progressively more unclear world, it will be suitable for any organization to turn to
their leaders for some hope and directions. The organization will need to realize the
generous leaders that can help the organization to see through the fog.

2. Explain how Asian business leaders are taught, learned and developed in an organization.

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(25 marks)
How Asian business leaders are taught, learned and developed in an organization?
Leadership, like all other skills, can be trained. Leadership can be defined first as a
power and value burdened connection amongst the leaders and their followers who
plan the real changes that mirror their joint determinations and aims." In simpler
language, leaders is the energetic that stimulates subordinates into clusters to brand
things diversify or to make it better for themselves, their associates, and for the
world.
Nowadays, thoughts and valuations of Asian business leaders are more selfgoverning. Leaders itself is existed for a cooperative purposes; the Asian business
leaders are seen as in a theoretically synergetic and associated affiliation. Even
though the existence of leaderships education is passionate to teach the styles and
techniques for leaders, but what is being taught is, in fact, not leadership at all but
administration. It is totally promising to study and put it in practices of what is taught
and still fail to become respectable leaders. The vital mechanisms of headship have
persisted more or less continual: intellect, vision, nature, idea, communications, selfcontrol, bravery, faithfulness. All these could be studied and studied all over again.
The capability to champion leadership values and applies does not mean that all the
leadership concepts has been learned. Since what is actuality trained does not
certainly helps Asian business leaders learn the fundamentals. To know is one thing
and to do is another thing.
Any Asian business leaders should emphasis on serving people to progress the
human abilities and capabilities.
Thoughtful: Any Asian business leaders must able to know how to collect, sort, and
build information, and further connect it in innovative ways to generate cleverness.
Nowadays, being informed is jumbled with being clever.
Sighted: An Asian business leader eventually requires vision. And to develop the
vision, leaders require the capability to see. To stare backward and comprehend
visibly what has transpired. To view what is happening right now in organisations, and

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also to see a head what will be the greater challenges, and also to see the
forthcoming that will converted authenticity.
Sensitivity: understanding for the Asian business leaders is vital. Even when the
changes are for better, there might be still a loss. The leaderships are not simply any
form of therapies. The crucial sense is the distinctive in each and every leader inborn
where ethics and confidence live. The true way in the future is not from the data. It is
a knowledgeable perception. This is where personality comes.
Pay attention: everyone could hear, but only few who really listen and most of them
only eavesdrop to themselves. It is important that every Asian business leaders
should listen to the markets and communities, and should also listen to them even
though the boundless noise of the present-day, the warning opinions of the past, and
the earsplitting silences showing the future is important.
Talking: The crisis in Asian business leaders is unquestionably on communication.
Through it, people are educated, influenced, united, inspired, and absorbed things
that are serious to group enterprise from inside of the organisations and to get it on
the outside of the boundary. The influences are to notify and encourage in winning
the battles.
Mobility: The skills and discipline of placing one of the feet in front of the others,
sometimes is also referred as "waking the talk," is the "undertaking" part of
prominent. Trustworthiness originates from existence from leading through the
entrance to the unfamiliar. For a Asian business leaders to stand motionless in one
place, or treading back whereas others took the risks to make the frontier safe for
others, simply doesn't work out for many leaders. Going frontward is does not mean
race but a steady process.
Suitability: Eventually Asian business leaders need power and patience in all
capacities such as physically, mentally, and morally. Since Asian business leaders is
having heavy burdens, and it will become a long ride that will eventually drains the
vital resources.
Basically it will be more economical if the organisations able to preserve and further
improve home-based Asian business leaders ability than to employ them from
external source or from other countries. It is endorsed that producing in-house
business leaders development programs that distinct out the potential business

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leaders and putting the leaders through a few years programs, which includes
mentoring, management programs, elasticity projects and training. The aim is to raise
the Asian business leaders function and gives them a wider idea of the corporation.
Below are some of the ideas on how the Asian business leaders are taught, learned
and can be developed in an organization:
Rotate Asian business leaders over different tasks. Reason behind this is to give
Asian business leaders first-hand involvement in countless diverse roles in the
organisations they are working with. Asian business leaders gains experience to
dissimilar partitions and advances new skills.
Challenge Asian business leaders with inexperienced tasks. Give assignments that
will be a growth-oriented exercise with some intrinsic threats for the Asian business
leaders, to push them preceding their ability level. Sometimes failure can offer
valuable teachings which could add the new talents develop self-confidence and
harden the Asian business leaders commitments.
Build mentoring programs. Knock experienced person guidance. The organisations
should not let veteran business leaders knowledge just walk out the gate when they
give up work. Setting up some mentoring programs amongst the veterans and highly
potential future business leaders, and think through ways to keep experienced
person of Asian business leaders workers on tap even after theyve retired, through
contracts or as a part time appointments. Normally, potential leaders are matched
with more high-ranking leaders at their corporation. Generate clear plans for the
association. When associates meet for the initial time, mentor mentee must control
the process of their connection such as: when will be their meeting, how frequent are
their meetings, and the alternative communication method for their meetings.

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PART B
INSTRUCTION: ANSWER TWO (2) QUESTIONS ONLY

3. Describe the types of effective followers required by effective leaders in their


organizations.
(25 marks)
Types of leaders commonly specified in most of the managerial theories are very
common, just like the diverse categories of leaders, there is also dissimilar kinds of
effective followers.
In a simpler declaration, anyone cannot become an upright leaders except they have
a good effective followers. The effective followers features of each organization are
very similar with the leaders characteristics. There is some individuals who might be
a virtuous followers who does not make it to become a leaders or even wants to
become a leaders, but definitely there is no good leaders whom are not a respectable
followers. But there is definite that, there are individuals who thinks they are too good
to become a followers, the abilities that makes for a good followers will also brand
themselves a noble leaders.
To become an effective followers or a supporters or a team members, they comes in
a wider variation of individualities. There are some loners who could not get sideways
with anybody, but these individuals are very rare. For most of the existing leaders, all
of them are followers at one period or more. There is few characteristics that an
effective followers or personalities in creation to become a better followers.
Enthusiasm is the greatest significant element. If the followers focus on the
objectives that to be attained and highly motivated, they can become a respectable
follower. There are few list that could be discussed here, such characteristics are:
Characters: An outbound style, the followers abilities and satisfaction of working by
added persons in a group which is a valuable skills. A genuine love and respect
towards others in an organization is a delightful advantages. To be a glowing love will
definitely benefits in working with teams, even working with other social condition.
Some humors and friendliness are very effective and useful as for the followers, and
the most, to become an effective followers, they must be a good team players.

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Communication skills: As a follower, they should able to comprehend and


communicate with their leaders and other team participants. To become an effective
leaders, they should have a great volume of comments from the followers. It is the
followers responsibility to deliver such information to their leaders. Express the
leaders of what is functioning and what not functioning. The followers should able to
give the leaders the information that could help the leaders to make a good
decisions. All these activities to be done in tolerable method for the leaders, team
and the organization. All this takes extensive skills. But anyway the followers should
able to communicate with their leaders in a tactful way without offending their heads.
There are very few leaders that could accept denigration charmingly. The best way of
doing this is to do it diplomatically, which could differs from one with another.
Cooperative team players: the followers are expected to be responsible and
dependable, this is the needed characteristic for the followers. If the leaders could
not depend on the followers for being at a certain places or performing a task, then
the follower could be considered a useless to the leaders. Worse still, if the leaders
are counting on the particular follower. If the followers having any hope or any wish to
become a member of the group, a team or whatever except to be a loner, then as a
follower , they must be having or already developed reliability. The followers should
be on time or minutes earlier for their appointments. The followers should keep a
datebook or a scheduler. It will be very crucial for almost all the proficient followers.
Dedicated or loyalty: any followers absolutely require this. On the other hand, there
might be sometimes when the leaders are doing somewhat illegal or immoral
activities, then the followers should not be loyal to the leaders. As a followers, they
should report this conduct or movements to the suitable individuals or even to the
authorities. The loyalty must not be sightless or infinite.
Persistent or patient: as a followers, there will be some intervals when the followers
must lessen and pause for actions or stretches to permit irrespective of whether it is
for the leaders or the followers. And once again, there might be eras when the
followers sometimes need to create the momentum back, as a followers, they should
not be gratified with the current situation. Acute thoughtful is a significant part of both
to become a good followers or good leaders.

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Insightful: as a follower, they must be very sensitive to the leaders or the other team
members. The followers should also know the wants and needs of their leaders, and
able to change in these accordingly. Sincere attentiveness towards others will
frequently progress an intellect belief by the leaders. Capacity to pay attention will
benefit the followers to be thoughtful to others is a crucial skills to become a
respectable follower.
Honest or Trustworthiness: the followers are expected to be open. Leaders will
believes and prefer to work with somebody that they can trust. The main idea lies
amongst the presence of the excessively honest and criticism. The skills of
expressing the leaders in a means that would not offended the leaders emotional
state. Honesty positioned right alongside with trustworthy are the representatives for
a good followers.
Compliment and respects: Nearly each individuals, whether it is leaders or
followers, they liked to be acknowledged particularly if had worked hard. Individuals
more likely to get fascinated by compliments rather than by the criticism and will be
enthusiastic to work with their leaders if they are acknowledged by their contributions.
Readiness: As a good follower, they need to be well-informed about the groups
objectives. An effective followers should be both prepared and organised.
Apparently, the above list comprises much that could make an individual a virtuous
human being, a praiseworthy member of a domestic, a team, and in an organization
or in public. To conclude, the equivalence for achievement for a follower is identical to
a leader. The further of these qualities, the more successful could be established and
the better possibility of the success rate to be either as followers or a leaders.

4. You are required to determine and explain cultural challenges facing Asian managers in
managing diversity at workplace.

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(25 marks)
The world growing globalization entails more collaboration among individuals from
different circumstances. Persons no more lives and works in a narrow atmosphere,
they were at present days become a part of the universal economy challenging inside
the global structure. Because of this, any profitable and non-profitable organisations
essential to develop more diversifications to stay economical. By taking the full
advantages of and exploiting on the workplace mixture is a significant matter for the
management.
Asian managers and supervisors must able to distinguish the habits where the place
of work is constantly altering and growing. Handling diversifications is an important
for the Asian managers challenges, so the Asian managers talents must familiarize
to accommodate a culturally diverse working environments.
Asian managers must hold on to the diversifications and constantly aimed for
methods to develop wide-ranging organisations because diversification has the
possible to produce better work throughput and eventually having the competitive
gains. It is also believed, managing diversity is the key elements of effective people
administration in the place of work.
Demographic modifications such as females in the workforce, organisational
reshuffle, and the same opportunities regulations which requires for the Asian
managers to analyses their administration practices and progress a fresh and
inventive tactics to handles personnel. The positive alterations will escalate the work
performances and the customer services.
The amount of dual income relations in a family and with the single salaried mothers
have altered the forces at work of the workplace. Variations in the family formation
continues to show that there are less old-style household roles.
The important variations in the place of work have transpired due to the downscaling
and subcontracting, which will have greatly affected on the human resource
administration. Globalisations and the new technologies consumes the changes at
the workplace, and there have been a fashion towards lengthier working periods.

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Usually the Asian managers reshufflings generally will result in less individuals
undertaking more jobs.
The modifications in both the federals and the states on equal opportunities rules in
most of the Asian countries have made the discrimination in the workplace as illegal.
These regulations requires the human rights and the accountabilities of both
acquaintances, the employees as well as the Asian managers in the place of work
and holds the both groups responsible.
These diversity will be favorable to the both associates and their businesses. Even
though acquaintances are inter-reliant within the place of work, concerning on the
individual variances can escalate efficiency. The diversity in the place of work can
lessen the complaints and escalate the marketing prospects, employment
opportunities, ingenuity, and business appearance. In a period when elasticity and
the creativeness becomes the keys to effectiveness, diversification is serious for an
organisations accomplishment. Similarly, the costs such as valuable time and monies
must not be ignored.
There exist few challenges for the Asian managers to manage the diverse workforce
populations. Handling diversity are more than purely recognizing the modifications in
society. It also involves in recognising the values of variances, fighting
discriminations, and encouraging all-inclusiveness. Asian managers may also be
tested with losing in workers and the work output due to discrimination and bias, in
addition to grievances and permissible actions alongside with the society.
Undesirable disrespects and performances can become the obstacles for the Asian
managers diversity for the reason that they can damage the working relations and
loss in self-confidence and work efficiency. Adverse approaches and manners in the
place of work which may include bias, stereotyping, and discernment, which ought
never to be cast-off by the organization for employment, retaining, and for the
termination practice which may tip to expensive lawsuit process.

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Asian managers are conscious that convinced skills stand essential for generating a
fruitful, diverse workforces. First, Asian managers must comprehend discrimination
and the significances. Second, Asian managers must also recognize their personal
social favoritisms and biases. Multiplicity here not on the differences amongst
clusters, but slightly on the differences between the individuals. Each and every
individuals are unique and it does not signifies or express for a specific group. Finally,
man the Asian managers must be enthusiastic to alter the organisation if needed.
Asian managers need to learn on how to accomplish the diversity in the place of work
so that the Asian managers too can be effective in forthcoming.
Regrettably, there are no solitary method for accomplishment. It mostly be subject to
the Asian managers abilities to recognize what will be the best for the association
based on team-work and the dynamic forces of the place of work. Managing diversity
by the Asian managers will be a wide-ranging process for producing a work
atmosphere which comprises everyone. When generating a effective diverse labor
force,

an

effective Asian

managers

should

also

focus on

the

personal

responsiveness. Both the Asian managers and their associates need to be very alert
of their individual favoritisms. Therefore, Asian managers need to improve,
implement, and uphold the ongoing trainings because a one day training session will
not able to change the peoples performances. The Asian managers must similarly
appreciate that equality is not necessarily to be fairness. There is constantly
exclusions to the rules.
Handling diversity is almost more than the equal employment opportunities and
favorable actions. Asian managers should anticipate that the changes could be
sluggish, but at the same time boosting on the changes.
One more energetic condition that the Asian managers could do while dealing with
diversity is by promoting a safe places for the employees to interconnect. Societal
get-togethers and corporate assemblies, where each and every member will be
listening and having the chance to express, are always the good conducts to create
some dialogues among the diverse workforce. Asian managers should also
implement procedures such as mentoring plans to provide the associates could
easily access to the opportunities and information.

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Also, the Asian managers should never be starved of essential, constructive, serious
reaction for learning about their successes and mistakes.
A diverse labor force is the reflection that marketplace and world is changing. Diverse
work groups brings high values to organisations. Respecting the individual
dissimilarities will benefits the organisations by creating an economical edge and
growing work-outputs. Diversity management by the Asian managers benefits their
associates by producing a reasonable and safe atmosphere where everybody has
admittance to challenges and opportunities. Asian managers in a diverse workforce
should also able to educate everyone about the diversity and the related issues,
comprising rules and principles. Most of the workplaces are made up of varied
cultures, so the Asian managers need to learn on how to adapt and to be successful
leaders.

END OF QUESTION

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