Get all the support you need

ITILv3 Foundation

ICT Trainings offers lots of support to help you prepare for
your future.

IT Service Management

Find a wide range of support, including official ICT preparation
materials –
www.icttrainnings.com/
Find quizzes and learning tips on our Facebook page –
www.facebook.com/ICTtrainingsLahore

Register now
You can take the course in a class or online on computer.

Step 1: Visit ICT Trainings Centre
Located at 349 H/3, Johar Town, Lahore, Pakistan.

Contact us

ITIL (formerly known as Information Technology Infrastructure
Library) is the most widely accepted approach to IT service
management in the world.

ICT Trainings Lahore
349 H/3, Johar Town
Lahore
Punjab
Pakistan
Cell: +92 321 3499131
LandLine: +92 42 35951406-7

IT Service Management (ITSM) derives enormous benefits
from a best practice approach. Because ITSM is driven both
by technology and the huge range of organizational
environments in which it operates, it is in a state of constant
evolution.

Step 2: Choose from over 50 Courses
Find out about registering, costs and preparation courses.

Step 3: Choose your starting date and time
We have dates every month – and you can register just one
week before taking your course.

Find out more at
www.ict-trainings.com

Find us:
website: ict-trainings.com
http://facebook.com/ICTtrainingsLahore
email: info@ict-trainings.com
www.ict-trainings.com/curriculum/itil-leaflet.pdf

Show you are serious about your
career
Join millions of people that have selected IT and using in
official/daily chores.
ICT Certificates to show they have the work-focused
IT and Telecom skills for career success. These high-quality
international courses are developed by Industry leading
professionals

EXIN is globally accepted exam
ICT develop and produce the most valuable range of qualifications for
learners of IT and Telecom.

Boost your employability – get the IT skills you need to access
the best jobs.

Over 20000 students trained in Two Decades.

Excel in business-related studies with proven IT skills.

Universities, employers, government, ministries and other organizations
recognize us as valuable partner.
ICT Trainings Institute – Engineering Your Career

Recognized by top local & multinationals as a quality
delivering educational institution.

The EXIN exams are trusted and accepted by leading
employers, educational institutions and governments
worldwide.
For a full list of organizations using these market-leading
exams, go to www.exin.com

The ITIL service lifecycle (comprehension) 3. Context ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management. Their ITIL® skills enable them to perform and cooperate better.pdf . Your role and qualities are important for better (team) performance. Service management as a practice (comprehension) 2. After gaining the certificate. Selected roles (awareness) 8. you will understand how the ITIL® exam program contributes to raising the quality of IT Service Management.ict-trainings. Target group You are an IT professional. Key principles and models (comprehension) 5. Selected processes (awareness) 6. Technology and architecture (awareness) 9. It will improve your qualifications for working with other ITIL®-certified personnel. Prerequisites None. Exam content Candidates are tested on: 1. This will show that you take your work according to ITIL® seriously. business manager or business process owner in an organization that operates according to ITIL®.ITIL Course Details ITIL® Foundation is the most important certificate for IT professionals and employees wishing to know more about IT Service Management. Competence and training (awareness) Exam Details     Number of questions: 40 Pass mark: 65% (26 out of 40) Open book: no Electronic devices permitted: no ITIL® Foundation is part of the Certified Integrator program and is one of the prerequisites to attain the titles:   EXIN Certified Integrator Secure Cloud Services EXIN Certified Integrator Agile Service Projects Practical Approach  A real life examples will be given throughout the lectures/course. Organizations that work according to ITIL® use the complete ITIL® exam program for training personnel based on their roles.com/curriculum/itil-leaflet. Selected functions (awareness) 7. Generic concepts and definitions (awareness) 4. www.