Orpilla, Nicole Ainne C. BSBA-FM3 1. Positive and Negative Consequences of Information Technology Positive Can get the job done more easily assisted technology devices growing and easy to use and we can communicate with others by e-mail facility, chat, through direct communication (conversation) even through the internet. We can easily find the information we need especially with the help of web search engines like google search and more. Computers possess multitasking and multiprocessing capabilities which facilities multifold operation on data and the data are stored in electronic devices and they can be easily accessed. Computers obey the instructions and they process the data impartiality during result processing. Documents can be kept secret with special login name and password protection. A tedious work can be carried out with the use of computers speedily and accurately and more information can be stored in small space electronically that can be accessed as required. Negative Emergence of the fraudsters who use the Internet and also the emergence of cultural plagiarism and information on the print easily reproduced without permission from the original source of information or no writing. The computers are highly expensive and they aren't affordable for general people. Difficulty of data transmission we fail in providing proper services. Due to malfunction of the computer huge data and information can be lost. Less number for employees can do more work and it leads to increased unemployment because computers can do work faster. People can pirate data for misuse. 2. Impact of internet on customers and other external relations. Development of magnitude including the electricity, railroad and influence managerial work, technical problem solver role and more. Marketing side of e-commerce, the biggest impact . Social media and customer relationships, purchasing side of e-commerce and changing of intermediaries and enhancement of globalization. The impacts of internet on customers and other external relations are the references, skills, interests, education and experience. The Internet supports the transition of transacting business through discrete, predictable, serial processes to a more cyclical, dynamic approach. The Internet provides a means to readily adapt technology that lets all parties work from the same system, using the same information, in a real-time environment. Ability to share information regarding product development.
3. Effects of internet on Internal company operations.
Information technology has transformed the way companies conduct business. Technology allows businesses to automate manual operations and process information much faster. Used through personal computers, server storage and point-of-sale or cash register systems. It also created new communication forms and other business methods that companies use when processing financial and business information. The Internet allows these companies to set up websites or other electronic order systems to sell products and generate a pipeline for future business sales. The ability to communicate and transfer information via the Internet. Companies developed business websites that allow consumers to review information about the company and its products before making purchases. These websites also provide consumers with a means for communicating with the company. The Internet also has allowed companies to find ways for lowering operational costs and saving capital on production of goods or services. Companiesimplement business software to track various business operations and review the efficiency and effectiveness of each department. 4. Success factors in E-commerce a. Providing value to customers vendors achieve this by offering a product or product line that attracts potential customers a a competitive price, as in non electronic commerce. b. Providing service and performance-offering responsive,user friendly purchasing experience . c. Providing attractive website- tasteful use of colors, graphs, photographs, fonts,animation and more . d. Providing incentives for customers to buy and to return-sales promotion to this involve coupons,special offers and discounts. e. Providing personal attention- personalized websites,purchase suggestions and personalized special offers. f.
Providing sense of community chat rooms, discussion boards, soliciting customers input, loyalty schemes and affinity programs .
g. Reliability and security- parallel servers, hardware redundancy,fail safe
technology,information encryption and firewalls can enhance this