Cover.

fm Page 1 Wednesday, September 22, 2004 6:36 PM

Si10-417

Pocket
Manual
Service Diagnosis
SPLIT & MULTI

Si10-417TOC.fm Page 1 Wednesday, September 22, 2004 6:37 PM

Si10-417

1. Diagnosis by LED ........................2
1.1 Indoor Unit ..................................... 2
1.2 Outdoor Unit .................................. 4

2. Diagnosis by Remote Controller ..6
2.1 To know the error code.................. 6

3. List of applicable models ...........11
3.1 Indoor Units ................................. 11
3.2 Outdoor Units .............................. 17

4. Error Codes and Description of
Fault........................................... 21
4.1 Indoor Unit ................................... 21
4.2 Outdoor Unit ................................ 22
4.3 System......................................... 23

5. Troubleshooting ......................... 24
5.1
5.2
5.3
5.4

Contents

Indoor Unit ................................... 24
Outdoor Unit ................................ 35
System....................................... 124
Check ........................................ 149

1

Si10-417.fm Page 2 Wednesday, September 22, 2004 6:38 PM

Diagnosis by LED

Si10-417

1. Diagnosis by LED
1.1 Indoor Unit
The operation lamp flashes when any of the following
errors is detected.
1. When a protection device of the indoor or outdoor unit
is activated or when the thermistor malfunctions,
disabling equipment operation.
2. When a signal transmission error occurs between the
indoor and outdoor units.
In either case, conduct the diagnostic procedure
described in the following pages.

Wall Mounted Type

Indicator lamps
ON
OFF

Operation lamp (green)

Indicator lamps
Operation lamp (green)

2

Service Diagnosis

September 22. 2004 6:38 PM Si10-417 Diagnosis by LED Floor Ceiling Suspended Dual Type OPERATION lamp (green) Floor Standing Type ON OFF OPERATION lamp (green) Duct Connected Type OPERATION lamp (green) Service Diagnosis 3 .Si10-417.fm Page 3 Wednesday.

fm Page 4 Wednesday.2 Outdoor Unit Pair The outdoor unit has one green LED (LED A) on the PCB. 2004 6:38 PM Diagnosis by LED Si10-417 1. The flashing green LED indicates normal condition of microcomputer operation. September 22.Si10-417. 4 Service Diagnosis .

the LED indication remains. Even after the error is cancelled and the equipment operates in normal condition. The flashing green LED indicates normal equipment condition. Service Diagnosis 5 . (Troubleshooting with the green LED) The LED A (green) of the outdoor unit indicate microcomputer operation condition. 2004 6:38 PM Si10-417 Diagnosis by LED Multi There are green and red LEDs on the PCB.Si10-417. September 22.fm Page 5 Wednesday. and the OFF condition of the red LED indicates normal equipment condition.

Si10-417.fm Page 6 Wednesday, September 22, 2004 6:38 PM

Diagnosis by Remote Controller

Si10-417

2. Diagnosis by Remote Controller
2.1 To know the error code
Method 1

6

1. When the timer cancel button is held down for 5
seconds, a “00” indication flashes on the temperature
display section.

Service Diagnosis

Si10-417.fm Page 7 Wednesday, September 22, 2004 6:38 PM

Si10-417

Diagnosis by Remote Controller

2. Press the timer cancel button repeatedly until a
continuous beep is produced.
„ The code indication changes in the sequence shown
below, and notifies with a long beep.

Note:

No.

Code

No.

Code

1

00

16

A1

2

U4

17

C4

3

F3

18

C5

4

E6

19

H9

5

L5

20

J6

6

A6

21

UA

7

E5

22

A5

8

LC

23

J9

9

C9

24

E8

10

U0

25

P4

11

E7

26

L3

12

C7

27

L4

13

H8

28

H6

14

J3

29

H7

15

A3

30

U2

1. A short beep and two consecutive beeps indicate noncorresponding codes.
2. To cancel the code display, hold the timer cancel
button down for 5 seconds. The code display also
cancels itself if the button is not pressed for 1 minute.

Service Diagnosis

7

Si10-417.fm Page 8 Wednesday, September 22, 2004 6:38 PM

Diagnosis by Remote Controller

Si10-417

Method 2
1. Enter the diagnosis mode.
Press the 3 buttons (TEMP
simultaneously.

,TEMP

, MODE)

The digit of the number of tens blinks.
Try again from the start when the digit does not
blink.

2. Press the TEMP button.
Press TEMP or TEMP and change the digit until
you hear the sound of “beep” or “pi pi”.

8

Service Diagnosis

Press TEMP or TEMP and change the digit until you hear the sound of “beep”. 2004 6:38 PM Si10-417 Diagnosis by Remote Controller 3. The digit of the number of units blinks. “ pi ” : The number of tens does not accord with the error code. Press the MODE button.Si10-417. September 22. Service Diagnosis 9 . Diagnose by the sound. (→See 7.fm Page 9 Wednesday. 5.) 4. “ beep ” : The both numbers of tens and units accord with the error code. Press the TEMP button. “ pi pi ” : The number of tens accords with the error code. Enter the diagnosis mode again.

“ pi pi ” : The number of tens accords with the error code. Press the MODE button.fm Page 10 Wednesday. “ beep ” : The both numbers of tens and units accord with the error code. (Error codes and description → Refer to page 21. Exit from the diagnosis mode. Diagnose by the sound. 2004 6:38 PM Diagnosis by Remote Controller Si10-417 6. 7. “ pi ” : The both numbers of tens and units do not accord with the error code.Si10-417. September 22. 10 Service Diagnosis . Determine the error code.) 8. The digits indicated when you hear the “beep” sound are error code.

1 Indoor Units 3. 3. 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 Refer the classification No.Si10-417. to page 21 Service Diagnosis 11 . in the table below and check the related page according to the table on page 21. Follow the classification Nos. 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 1 1 1 Model FTK35AVM(A)(T) FTK35AZVMB FTK35BVMB FTK50AVM(A)(T) FTK60AVM(A)(T) FTK71AVM(A)(T) FTKD18BVMS FTKD24BVMS FTKD28BVMS FTKD50BVM FTKD50BVMA(9) FTKD50BVMD FTKD50BVMT FTKD60BVM FTKD60BVMA(9) FTKD60BVMD FTKD60BVMT FTKD71BVM FTKD71BVMA(9) FTKD71BVMD FTKD71BVMT FTKE09BVMS FTKE12BVMS FTKE25BVM FTKE25BVMA(9) FTKE25BVMD FTKE25BVMT Classification No.fm Page 11 Wednesday.1. 2004 6:38 PM Si10-417 List of applicable models 3. List of applicable models Even the same error code may be explained on different flowchart pages.1 Wall Mounted Type Model AT12BV1LS AT18BV1LS ATK25BVMB ATK35BVMB ATKS20CVMB(9) ATKS25BVMB ATKS25CVMB(9) ATKS35BVMB ATKS35CVMB(9) ATX25BVMB ATX35BVMB ATXS20CVMB(9) ATXS25BVMB ATXS25CVMB(9) ATXS35BVMB ATXS35CVMB(9) ATXS50CVMB FT13BV1LS FT18BV1LS FT24BV1LS FT50BVM FT50CV1A FT60BVM FT60CV1A FTK25AVM(A)(T) FTK25AZVMB FTK25BVMB Classification No. September 22.

to page 21 12 Service Diagnosis . 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 1 1 1 Model FTX35BVMB FTX50AMVMC FTX50AVMA FTX50AVMC FTX50AVMT FTX60AMVMC FTX60AVMA FTX60AVMC FTX60AVMT FTX71AMVMC FTX71AVMA FTX71AVMC FTX71AVMT FTXD50BMVMC FTXD50BV4(9) FTXD50BVMA(9) FTXD50BVMC FTXD50BVMT FTXD50CMV2C FTXD60BMVMC FTXD60BVMA(9) FTXD60BVMC FTXD60BVMT FTXD71BVMA(9) FTXD71BVMC FTXD71BVMT FTXD80CV4(9) FTXE25BMVMC FTXE25BVMA(9) FTXE25BVMC FTXE25BVMT FTXE35BMVMC FTXE35BVMA(9) FTXE35BVMC Classification No.Si10-417. 2004 6:38 PM List of applicable models Model FTKE35BVM FTKE35BVMA(9) FTKE35BVMD FTKE35BVMT FTKS20CVMB(9) FTKS25BVMB FTKS25CVMB(9)(8) FTKS35BVMB FTKS35CVMB(9)(8) FTKS50BVMA(9) FTKS50BVMB FTKS60BVMA(9) FTKS60BVMB FTKS71BVMA(9) FTKS71BVMB FTN20CVMB9 FTN25CVMB9 FTN35CVMB9 FTS20BVMB FTS25BVMB FTS35BVMB FTS50BVMB FTS60BVMB FTX25AMVMC FTX25AVMA FTX25AVMC FTX25AVMT FTX25AZVMB FTX25BVMB FTX35AMVMC FTX35AVMA FTX35AVMC FTX35AVMT FTX35AZVMB Si10-417 Classification No. 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 Refer the classification No.fm Page 12 Wednesday. September 22.

1 1 1 1 1 1 2 2 2 2 2 Model FTXS71BVMB FTY25CVMA FTY35CVMA FTYN20CVMB9 FTYN25CVMB9 FTYN35CVMB9 FTYS20BVMB FTYS25BVMB FTYS35BVMB FTYS50BVMB FTYS60BVMB Classification No.fm Page 13 Wednesday.Si10-417. September 22. 2 1 1 1 1 1 1 1 1 2 2 Refer the classification No. 2004 6:38 PM Si10-417 Model FTXE35BVMT FTXS20CVMB(9) FTXS25BVMB(A) FTXS25CVMB(9)(8) FTXS35BVMB(A) FTXS35CVMB(9)(8) FTXS50BVMA(9) FTXS50BVMB FTXS60BVMA(9) FTXS60BVMB FTXS71BVMA(9) List of applicable models Classification No. to page 21 Service Diagnosis 13 .

1. September 22.2 Floor Standing Type Classification No. 2 FVK25AZVMB FVK35AZVMB 2 FVK50AZVMB 2 FVKS25BVMB 2 FVKS35BVMB 2 FVKS50BVMB 2 FVX25AZVMB 2 FVX35AZVMB 2 FVX50AZVMB 2 FVX56AV1C 2 FVXD56CMV2C 2 FVXD68CMV2C 2 FVXS25BVMB 2 FVXS35BVMB(A) 2 FVXS50BVMB(A) 2 Model Refer the classification No.fm Page 14 Wednesday.Si10-417. 2004 6:38 PM List of applicable models Si10-417 3. to page 21 14 Service Diagnosis .

to page 21 Service Diagnosis 15 .3 Duct Connected Type Model CDK25AVM CDK25AVMA CDK25AVMD CDK25AZVMB CDK35AVM CDK35AVMA CDK35AVMD CDK35AZVMB CDK50AVM CDK50AVMA CDK50AVMD CDK50AZVMB CDK60AVM CDK60AVMA CDK60AVMD CDK60AZVMB CDKD25CVM(A) CDKD35CVM(A) CDKD50CVM(A) CDKD60CVM(A) CDKS25BVMB CDKS25CVMB CDKS35BVMB CDKS35CVMB CDKS50BVMB CDKS50CVMB CDKS60BVMB CDKS60CVMB CDX25AVMA CDX25AZVMB CDX25BVMC(9) CDX35AVMA Classification No. 2004 6:38 PM Si10-417 List of applicable models 3.Si10-417. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Model CDX35AZVMB CDX35BVMC(9) CDX50AVMA CDX50AVMC(9) CDX50AZVMB CDX60AVMA CDX60AVMC(9) CDX60AZVMB CDXD25AVMC CDXD25BMVMC CDXD25CMVMC CDXD25CVMA CDXD35AVMC CDXD35BMVMC CDXD35CMVMC CDXD35CVMA CDXD50AVMC CDXD50CVMA CDXD60AVMC CDXD60BMVMC CDXD60CMVMC CDXD60CVMA CDXS25BVMB CDXS25CVMB(A) CDXS35BVMB CDXS35CVMB(A) CDXS50BVMB CDXS50CVMB(A) CDXS60BVMB CDXS60CVMB(A) FDXD50BMVMC FDXD50CMVMC Classification No. September 22.1. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Refer the classification No.fm Page 15 Wednesday.

September 22.4 Floor / Ceiling Suspended Dual Type Model FLK25AVMA FLK25AVMD FLK25AZVMB FLK25BVMB FLK35AVMA FLK35AVMD FLK35AZVMB FLK35BVMB FLK50AVMA FLK50AVMD FLK50AZVMB FLK60AVMA FLK60AVMD FLK60AZVMB FLKS25BVMB FLKS35BVMB FLKS50BVMB FLKS60BVMB FLX25AVMA FLX25AZVMB FLX25BVMB FLX35AVMA FLX35AZVMB FLX35BVMB FLX50AVMA FLX50AZVMB FLX60AVMA FLX60AZVMB FLXS25BVMB(A) FLXS35BVMB(A) FLXS50BVMB(A) FLXS60BVMB(A) Classification No. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Refer the classification No.Si10-417. to page 21 16 Service Diagnosis .fm Page 16 Wednesday.1. 2004 6:38 PM List of applicable models Si10-417 3.

Si10-417.fm Page 17 Wednesday. September 22. to page 22 Service Diagnosis 17 . 6 6 5 5 5 6 6 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Model 4MKD75BVM 4MKS58BVMB 4MKS75BVMB 4MX68AZVMB 4MXS68BVMB 4MXS68BVMB9 AR09BV1LS AR25AV1B AR25AV1B9 AR35AV1B AR35AV1B9 ARK25BVMB ARK35BVMB ARKH20CVMB9 ARKH25CVMB9 ARKH35CVMB9 ARKS25BVMB ARKS35BVMB ARX25BVMB ARX35BVMB ARXH20CVMB9 ARXH25CVMB9 ARXH35CVMB9 ARXS25BVMB ARXS35BVMB ARXS50CVMB R25CV1A R25JV16 R25JV17 R25JV1A R35CV1A R35JV16 Classification No.2 Outdoor Units Model 2AMKS40BVMB 2AMXS40BVMB 2MK58AVM 2MK58AVM 2MKD58BVM 2MKS40BVMB 2MXS40BVMB 3AMXS52BVMB 3MK58AVM 3MK58AVM 3MK75AVM 3MK75AVM 3MK75AVMA 3MK75AVMT 3MKD58BVM 3MKD75BVM 3MKD75BVMA 3MKD75BVMT 3MKS50BVMB 3MX52AZVMB 3MX68AVMA 3MX68AVMC 3MX68AVMT 3MXD68BVMA 3MXD68BVMC 3MXD68BVMT 3MXD80BMVMC 3MXS52BVMB 4MK58AZVMB 4MK75AVM 4MK75AVM 4MK75AZVMB Classification No. 2004 6:38 PM Si10-417 List of applicable models 3. 5 5 5 5 5 5 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 3 3 3 3 3 3 Refer the classification No.

2004 6:38 PM List of applicable models Model R35JV17 R35JV1A RE09JV1LS RE12JV1LS RE25JV1 RE25JV1C RE35JV1 RE35JV1C REY22GV1B REY35GV1B RK25BVMB RK25JAVET RK25JV1NB9 RK25JVE9 RK25JVEA9 RK35BVMB RK35JAVET RK35JV1NB9 RK35JVE9 RK35JVEA9 RKD18BVMS RKD24BVMS RKD25KZV1B RKD28BVMS RKD35KZV1B RKD50BVM RKD50BVMA RKD50BVMT RKD50JVE9 RKD50JVEA9 RKD50JVET RKD60BVM RKD60BVMA RKD60BVMT Si10-417 Classification No.fm Page 18 Wednesday.Si10-417. 4 4 4 4 4 4 4 4 4 4 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 3 3 Refer the classification No. 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 3 4 3 4 4 4 4 4 4 4 4 4 Model RKD60JVE RKD60JVEA RKD60JVET RKD71BVM RKD71BVMA RKD71BVMT RKD71JVE RKD71JVEA RKD71JVET RKD80BVMA RKE09BVMS RKE12BVMS RKE25BVM RKE25BVMA RKE25BVMT RKE35BVM RKE35BVMA RKE35BVMT RKH20CVMB9 RKH25CVMB9 RKH35CVMB9 RKS25BVMB RKS35BVMB RKS50BVMA RKS50BVMB RKS50BVMB9 RKS60BVMA RKS60BVMB RKS60BVMB9 RKS71BVMA RKS71BVMB RKS71BVMB9 RN20CVMB9 RN25CVMB9 Classification No. September 22. to page 22 18 Service Diagnosis .

fm Page 19 Wednesday. 2004 6:38 PM Si10-417 Model RN35CVMB9 RS20BVMB RS25BVMB RS35BVMB RS50BVMB RS50BVMB RS60BVMB RX25BVMB RX25JAVET RX25JV1NB5 RX25JV1NB9 RX25JVEA9 RX25LV1C RX25LV1C9 RX35BVMB RX35JAVET RX35JV1NB5 RX35JV1NB9 RX35JVEA9 RX35LV1C RX35LV1C9 RX50AZVMB RX50JV4N RX56AV1C RX60AZVMB RX71AZVMB RXD25KZV1B RXD35KZV1B RXD50BMVMC RXD50BV4 RXD50BVMA RXD50BVMT RXD50CMVMC RXD50JV1B List of applicable models Classification No. 3 3 3 3 4 4 4 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 3 3 4 4 4 4 4 4 Model RXD50JV1B RXD50JV1B5 RXD50JVEA9 RXD50JVET RXD60BVMA RXD60BVMT RXD60JV1B RXD60JV1B5 RXD60JVEA RXD60JVET RXD68CMV2C RXD71BMVMC RXD71BVMA RXD71BVMT RXD71JV1B RXD71JV1B5 RXD71JVEA RXD71JVET RXD80BVMA RXD80CV4 RXE25BVMA RXE25BVMT RXE25CMV2C RXE35BVMA RXE35BVMT RXE35CMV2C RXH20CVMB9 RXH25CVMB9 RXH35CVMB9 RXS25BVMB RXS35BVMB RXS35BVMB RXS50BVMA RXS50BVMB Classification No. 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 3 3 3 3 3 3 3 3 3 3 3 4 4 Refer the classification No. September 22. to page 22 Service Diagnosis 19 .Si10-417.

2004 6:38 PM List of applicable models Model RXS60BVMA RXS60BVMB RXS71BVMA RXS71BVMB RY25CVMA RY35CVMA RYN20CVMB9 Si10-417 Classification No.Si10-417. September 22. to page 22 20 Service Diagnosis .fm Page 20 Wednesday. 4 4 4 4 3 3 3 Model RYN25CVMB9 RYN35CVMB9 RYS20BVMB RYS25BVMB RYS35BVMB RYS50BVMB RYS60BVMB Classification No. 3 3 3 3 3 4 4 Refer the classification No.

September 22. 2004 6:38 PM Si10-417 Error Codes and Description of Fault 4.Si10-417. and related page 1 2 A1 Indoor unit PCB abnormality 24 24 A5 Freeze-up protection function or high pressure control 25 25 A6 Fan motor or related abnormality 27 29 C4 Heat exchanger temperature thermistor abnormality Shutter drive motor / shutter limit switch abnormality Room temperature thermistor abnormality 32 32 33 33 32 32 C7 C9 Service Diagnosis 21 . Error Codes and Description of Fault 4.fm Page 21 Wednesday.1 Indoor Unit Code Indication Description of Problem Classification No.

Si10-417. September 22. 2004 6:38 PM Error Codes and Description of Fault Si10-417 4.2 Outdoor Unit Code Indication Description of Problem Classification No. and related page 3 4 5 6 Anti-icing function — — — 35 Freeze-up protection — — 37 — E5 OL activation (compressor overloaded) 39 40 41 39 E6 Compressor lock 43 44 45 47 E7 DC fan lock — 48 49 48 E8 Input over current detection 50 52 54 56 EA Four way valve abnormality 58 60 62 64 F3 Discharge pipe temperature control 66 68 70 72 F6 High pressure control in cooling 74 74 — 75 H6 Position sensor abnormality 77 79 81 83 H8 CT or related abnormality 85 87 89 91 H9 93 93 95 97 93 93 95 97 93 93 95 97 — — 95 97 J9 Outdoor air thermistor or related abnormality Discharge pipe thermistor or related abnormality Heat exchanger thermistor or related abnormality Liquid pipe thermistor or related abnormality Gas pipe thermistor or related abnormality — — 95 97 L3 Electrical box temperature rise 99 101 103 105 L4 Radiation fin temperature rise 107 109 111 113 L5 Output over current detection 115 115 118 121 P4 Radiation fin thermistor or related abnormality 93 93 95 97 A5 J3 J6 J8 22 Service Diagnosis .fm Page 22 Wednesday.

September 22. 2004 6:38 PM Si10-417 Error Codes and Description of Fault 4.Si10-417.3 System Code Indication Description of Problem 00 Normal U0 Insufficient gas U2 3 4 5 6 — — — — 124 127 130 133 Low-voltage detection — 137 138 — Over-voltage detection 136 — — 140 142 142 — 142 — — 144 — 146 146 147 148 — — 147 148 UA Signal transmission error (between indoor and outdoor units) Outdoor unit PCB abnormality or signal transmission circuit abnormality Unspecified voltage (between indoor and outdoor units) UH Anti-icing function in other rooms U4 Classification No.fm Page 23 Wednesday. and related page Service Diagnosis 23 .

Terminal strip~Control PCB Wall Mounted Type 50/60/71 Terminal strip~Control PCB class Ceiling Embedded Duct Type Terminal strip~Control PCB 24 Duct Connected Type Terminal strip~Control PCB Floor / Ceiling Suspended Dual Type S37 Floor Standing Type Control PCB : S7. Control connector Model Type Wall Mounted Type 20/25/35 class Connector No. S203 Power Supply PCB : S8.Si10-417. (R1400) Note: Connector Nos. September 22.1. Malfunction Decision Conditions When there is no zero-cross detection in approximately 10 continuous seconds.fm Page 24 Wednesday. S204 Service Diagnosis . S202. 2004 6:38 PM Troubleshooting Si10-417 5.1 Indoor Unit PCB Abnormality Remote Controller Display A1 Method of Malfunction Detection Evaluation of zero-cross detection of power supply by indoor unit. S201. Replace PCBs. Troubleshooting 5. vary depending on models. or parts damage may be occurred.1 Indoor Unit 5. Is it normal? NO YES Correct connections. Connector connection check (note). Supposed Causes „ Faulty indoor unit PCB „ Faulty connector connection Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector.

„ Detection error due to faulty indoor unit PCB. „ Detection error due to faulty indoor unit heat exchanger thermistor. unit.Si10-417. the temperature detected by the indoor heat exchanger thermistor is above 65°C „ Freeze-up protection When the indoor unit heat exchanger temperature is below 0°C during cooling operation.2 Freeze-up Protection Control or High Pressure Control Remote Controller Display A5 Method of Malfunction Detection „ High pressure control (heat pump model only) Malfunction Decision Conditions „ High pressure control Supposed Causes „ Operation halt due to clogged air filter of the indoor During heating operations. „ Operation halt due to dust accumulation on the indoor unit heat exchanger. etc.) „ The freeze-up protection control (operation halt) is activated during cooling operation according to the temperature detected by the indoor unit heat exchanger thermistor. Service Diagnosis 25 . 2004 6:38 PM Si10-417 Troubleshooting 5. During heating operations.1.fm Page 25 Wednesday. the temperature detected by the indoor heat exchanger thermistor is used for the high pressure control (stop. outdoor fan stop. „ Operation halt due to short-circuit. September 22.

Is it very dirty? YES NO Clean the heat exchanger. the system may get interrupted with error A5 displayed.6 Refer to P. Replace the thermistor (replace the indoor unit PCB). 6 Indoor unit heat exchanger thermistor check Does it conform to the thermistor characteristic chart? NO Note: 26 YES Replace the indoor unit PCB. (R1401) If the outside temperature is below –10°C in the cooling mode.Si10-417. September 22. NO Check the intake air filter. but this stop will be put in the error history memory. NO Check the dust accumulation on the indoor unit heat exchanger. Is it very dirty? YES Clean the air filter. Check the air passage.fm Page 26 Wednesday. Check No. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. or parts damage may be occurred. Service Diagnosis . The system will be reset itself.157 Is there any short-circuit? YES Provide sufficient air passage. Check No.

2004 6:38 PM Si10-417 Troubleshooting 5.) Replace the fan motor. (immediately after re-start) Is it at the rated voltage? NO Replace the fan motor ∗2 Measure the voltage between the red and black lead wires of the fan motor.3 Fan Motor (AC Motor) or Related Abnormality Remote Controller Display A6 Method of Malfunction Detection The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor operation. „ Operation halt due to faulty capacitor of the fan motor. Malfunction Decision Conditions When the detected rotation speed is less than 50% of the HH tap under maximum fan motor rotation demand. and check if the maximum voltage reaches the rated voltage. Supposed Causes „ Operation halt due to short circuit inside the fan motor winding. „ Operation halt due to breaking of the fan motor lead wires. Check No. September 22. Does it rotate smoothly? NO YES Check the fan motor voltage. Replace the indoor unit PCB (1) YES Check the capacitor's conductivity Is there conductivity? NO Service Diagnosis YES Replace the capacitor. Operate the fan.Si10-417. 27 .16 Refer to P.1.167 Does it rotate? YES A NO Rotate the fan by hand.fm Page 27 Wednesday. (Replace PCB (1). „ Operation halt due to breaking of wire inside the fan motor. Trouble shooting Be sure to turn off power switch before connect or Caution disconnect connector. or parts damage may be occurred. „ Detection error due to faulty indoor unit PCB.

(R1946) Service Diagnosis . Is it at the rated voltage? YES 28 NO Replace indoor unit PCB (1).fm Page 28 Wednesday. Replace the fan motor. 16 Check hall IC Is there an output? NO Replace the fan motor or indoor unit PCB. 2004 6:38 PM Troubleshooting Si10-417 A Check No.Si10-417. September 22. YES Check the fan motor voltage.

fm Page 29 Wednesday. 2004 6:38 PM Si10-417 Troubleshooting 5. Malfunction Decision Conditions When the detected rotation speed is less than 50% of the H tap under maximum fan motor rotation demand. „ Operation halt due to breaking of the fan motor lead wires. „ Operation halt due to breaking of wire inside the fan motor. Supposed Causes „ Operation halt due to short circuit inside the fan motor winding. September 22.Si10-417.1. „ Operation halt due to faulty capacitor of the fan motor. „ Detection error due to faulty indoor unit PCB (1).4 Fan Motor (DC Motor) or Related Abnormality Remote Controller Display A6 Method of Malfunction Detection The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor operation. Service Diagnosis 29 .

Turn off power supply and rotate fan by hand.149 Does fan rotate smoothly? NO Replace fan motor.2 Refer to P. Check No.Si10-417.150 Turn power ON and operate fan.1 Refer to P. YES Check No. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Be sure to turn off power switch before connect or Caution disconnect connector. Service Diagnosis . Does it rotate? NO A YES Stop fan motor.fm Page 30 Wednesday. or parts damage may be occurred. September 22.01 Check output of fan motor connector Is rotation number command pulse generated? YES 30 NO Replace indoor Replace fan motor. Replace indoor unit PCB (2) . Check No.

Check No.Si10-417. then turn power ON again. (R1214) 31 .fm Page 31 Wednesday.01 Check output of fan motor connector Is rotation number command voltage DC 5V generated? YES NO Check No. Replace indoor unit PCB (2) .01 Check output of fan motor connector Is rotation number command pulse generated? NO YES Replace fan motor. B Check No. 2004 6:38 PM Si10-417 Troubleshooting A Turn off power supply and disconnect fan motor connector. Note : Motor may break when the motor connector is disconnected while remaining power supply. Replace fan motor and indoor PCB (2) .01 Check output of fan motor connector Is motor power voltage DC 200V generated? NO Replace indoor unit PCB (1) . then turn power ON.02 Check output of indoor unit PCB (1) Is motor control power voltage DC 16V generetad? YES Service Diagnosis NO Replace indoor unit PCB (1) . YES Is motor control power voltage DC 15V generated? NO B YES Turn off power supply and disconnect fan motor connector. Replace indoor unit PCB (2) . September 22. Check No.

Si10-417. Malfunction Decision Conditions When the thermistor input is more than 4. September 22.04 V during compressor operation*.157 Is it normal? NO Correct the connection. „ Faulty connector connection „ Faulty thermistor „ Faulty PCB Be sure to turn off power switch before connect or Caution disconnect connector.fm Page 32 Wednesday.) Replace the indoor unit PCB. 2004 6:38 PM Troubleshooting Si10-417 5. C9 Method of Malfunction Detection The temperatures detected by the thermistors are used to determine thermistor errors.6 Refer to P. YES Check No.1. (R1403) C4 : Heat exchanger temperature thermistor C9 : Room temperature thermistor 32 Service Diagnosis . 6 Thermistor resistance check Is it normal? YES NO Replace the thermistor. Note: Supposed Causes Trouble shooting The values vary slightly in some models. (Replace the indoor unit PCB. or parts damage may be occurred.5 Thermistor or Related Abnormality (Indoor Unit) Remote Controller Display C4. * (reference) When above about 212°C (less than 120 ohms) or below about -50°C (more than 1.860 kohms). Check No. Check the connector connection.96 V or less than 0.

Supposed Causes „ „ „ „ „ Shutter drive motor defective Shutter limit switch defective Shutter itself deformed (warped) Shutter's sealing material too thick Detection error by broken relay harness or disconnected connector „ Detection error due to defective PCB (2) „ Foreign substance in blow port Trouble shooting Be sure to turn off power switch before connect or Caution disconnect connector. the limit switch is closed. Malfunction Decision Conditions When the shutter is open. Limit switch on power? NO Replace the limit switch. or parts damage may be occurred. 3 Check the limit switch continuity.3 Refer to P. September 22. 2004 6:38 PM Si10-417 Troubleshooting 5. Shutter closed? NO A YES 2A Service Diagnosis 33 .6 Shutter Drive Motor / Shutter Limit Switch Abnormality Remote Controller Display C7 Method of Malfunction Detection The shutter open / close performance is detected by the limit switch attached on its structure.Si10-417.1. In this way. Turn off the power. NO Check No. the shutter drive motor and the shutter limit switch are checked for failure. Check No. YES Open the shutter and turn on the power.fm Page 33 Wednesday.150 Foreign substance in the shutter structure? YES Remove such substance.

2004 6:38 PM Troubleshooting Si10-417 2A Shutter opening itself? YES NO Check the shutter's sealing material. (Q0346) 34 Service Diagnosis .fm Page 34 Wednesday. Replace the shutter drive motor or the PC board (2).Si10-417. Check the shutter for deformation or its sealing material. September 22. A Relay harness broken or connector disconnected? NO YES Reconnect the connector or replace the relay harness.

(The 4-time counter will reset itself if any of the following errors does not occur during the compressor running time (total time): OL. “UH” is displayed on the remote controller. the system will be shut down.2.1 Anti-icing Function Remote Controller Display A5 Method of Malfunction Detection Indoor unit icing.Si10-417.) <Total 60 minutes> Supposed Causes „ „ „ „ Wrong wiring or piping Ev malfunctioning in each room Short-circuit Indoor unit heat exchanger temperature thermistor abnormality „ Room temperature thermistor abnormality Service Diagnosis 35 . and compressor lock.fm Page 35 Wednesday. the following conditions (A) and (B) are kept together for 5 minutes. is detected by checking the temperatures sensed by the indoor unit heat exchanger temperature thermistor and room temperature thermistor that are located in a shut-down room.2 Outdoor Unit 5. At another room (the indoor unit is normal). insufficient gas. during cooling operation. Malfunction Decision Conditions In the cooling mode. 2004 6:38 PM Si10-417 Troubleshooting 5. (A) Indoor unit heat exchanger temperature ≤ –1°C (B) Indoor unit heat exchanger temperature ≤ Room temperature –10°C „ If the indoor unit anti-icing function is activated four times continuity. radiation fin temperature rise. September 22.

(R3039) 36 Service Diagnosis . 6 Check the room temperature thermistor. Replace the indoor unit PCB.fm Page 36 Wednesday. Thermistor NO as specified in its characteristic chart? YES Change the gas to let moisture out of the unit (after drawing a vacuum). Check the wiring and piping. September 22. Replace the room temperature thermistor. NO Check No.Si10-417. Do the vacuumdrying. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Be sure to turn off power switch before connect or Caution disconnect connector. Replace the room temperature thermistor or indoor unit heat exchanger thermistor. Error again? NO YES Replace the heat exchanger thermistor.157 Wiring or piping out of spec? YES Correct the wiring or piping error.151 Check No. or parts damage may be occurred. Check No.4 Refer to P. 6 Check the outdoor unit heat exchanger thermistor.6 Refer to P. YES Check No. 4 Check the electronic expansion valve. Normal? NO Replace the defective Ev or coil. Thermistor NO as specified in its characteristic chart? YES Check No.

Si10-417.2. (A) Indoor unit heat exchanger temperature ≤ –1°C (B) Indoor unit heat exchanger temperature ≤ Room temperature –10°C „ If the indoor unit icing protector is activated four times straight. the system will be shut down. the following conditions (A) and (B) are kept together for 5 minutes. Malfunction Decision Conditions In the cooling mode. gas shortage.) <Total 60 minutes> Supposed Causes „ „ „ „ „ Service Diagnosis Wrong wiring or piping Ev malfunctioning in each room Short-circuit Indoor unit heat exchanger thermistor defective Indoor unit thermistor defective 37 . September 22.fm Page 37 Wednesday. radiation fin temperature rise. (The 4-time counter will reset itself if any of the following errors does not occur during the compressor running time (total time): OL.2 Freeze-up Protection Control Remote Controller Display A5 Outdoor Unit LED Display A5 14 21 34 44 Method of Malfunction Detection Indoor unit icing. during cooling operation. and compressor startup. is detected by checking the temperatures sensed by the indoor unit heat exchanger thermistor and room temperature thermistor that are located in a shut-down room. 2004 6:38 PM Si10-417 Troubleshooting 5.

Si10-417.fm Page 38 Wednesday, September 22, 2004 6:38 PM

Troubleshooting

Trouble
shooting

Si10-417

Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Check the wiring and piping.

Check No.4
Refer to
P.151

Check No.6
Refer to
P.157

Wiring or
piping out of spec?

YES

Activate the wiring
error check mode.

NO
Check No. 4
Check the electronic
expansion valve.

Motor functioning?

NO

Replace the defective
Ev or coil.

YES
Check No. 6
Check the outdoor unit heat
exchanger thermistor.

Thermistor
NO
as specified in its
characteristic
chart?
YES
Check No. 6
Check the room temperature
thermistor.
Thermistor
NO
as specified in its
characteristic
chart?
YES
Change the gas to let
moisture out of the unit (after
drawing a vacuum).

Error again?

NO

YES

Replace the heat
exchanger thermistor.

Replace the room
temperature
thermistor.

Replace the room
temperature
thermistor or indoor
unit heat exchanger
thermistor.
Do the vacuum-drying.

Replace the indoor
unit PCB and then
start the wiring error
check mode.
(R3059)

38

Service Diagnosis

Si10-417.fm Page 39 Wednesday, September 22, 2004 6:38 PM

Si10-417

Troubleshooting

5.2.3 OL Activation (Compressor Overload)
Remote
Controller
Display

E5

Method of
Malfunction
Detection

A compressor overload is detected through compressor
OL.

Malfunction
Decision
Conditions

„ If the compressor OL is activated twice, the system

Supposed
Causes

„
„
„
„
„
„

will be shut down.

„ The error counter will reset itself if this or any other

error does not occur during the following 60-minute
compressor running time (total time).
* The operating temperature condition is not specified.

Trouble
shooting

Check No.4
Refer to
P.151

Refrigerant shortage
Four way valve malfunctioning
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective
Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Discharge
pipe thermistor
disconnected?

Insert the thermistor in
position.

NO
Check No. 6
Check the thermistors

Check
No.5-2
Refer to
P.156

YES

Functioning
Check No. 4
Check the electronic
expantion valve.

Malfunctioning
∗ Discharge
pipe
thermistor
Malfunctioning

Replace the discharge
pipe thermistor.

Replace the valve
itself or the coil.

Functioning

Check No.6
Refer to
P.157

Check No.11
Refer to
P.162

Service Diagnosis

Check No. 5-2
Check the four way
valve.

Malfunctioning

Functioning
Check No. 11
Check the refrigerant
line.

Functioning

Replace the four way
valve coil or the valve
itself.
Replace the outdoor
unit PCB.

Malfunctioning

Refer to the refrigerant
∗ Refrigerant line check procedure.
shortage
∗ Water mixed
∗ Stop valve
defective
Replace the outdoor
unit PCB.
(R2841)

39

Si10-417.fm Page 40 Wednesday, September 22, 2004 6:38 PM

Troubleshooting

Si10-417

5.2.4 OL Activation (Compressor Overload)
Remote
Controller
Display

E5

Method of
Malfunction
Detection

A compressor overload is detected through compressor
OL.

Malfunction
Decision
Conditions

„ If the compressor OL is activated twice, the system

Supposed
Causes

„
„
„
„
„
„

Trouble
shooting

Check No.4
Refer to
P.151

will be shut down.

„ The error counter will reset itself if this or any other

error does not occur during the following 60-minute
compressor running time (total time).
* The operating temperature condition is not specified.
Refrigerant shortage
Four way valve malfunctioning
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective
Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Discharge
pipe thermistor
disconnected?

Insert the thermistor in
position.

NO
Check No. 6
Check the thermistors

Check
No.5-1
Refer to
P.155

YES

Functioning
Check No. 4
Check the electronic
expantion valve.

Malfunctioning
∗ Discharge
pipe
thermistor
Malfunctioning

Replace the discharge
pipe thermistor.

Replace the valve
itself or the coil.

Functioning

Check No.6
Refer to
P.157

Check No.11
Refer to
P.162

40

Check No. 5-1
Check the four way
valve.

Malfunctioning

Functioning
Check No. 11
Check the refrigerant
line.

Functioning

Replace the four way
valve coil or the valve
itself.
Replace the outdoor
unit PCB.

Malfunctioning

Refer to the refrigerant
∗ Refrigerant line check procedure.
shortage
∗ Water mixed
∗ Stop valve
defective
Replace the outdoor
unit PCB.
(R2841)

Service Diagnosis

* The operating temperature condition is not specified.Si10-417. September 22. Service Diagnosis Refrigerant shortage Four way valve malfunctioning Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Shut-off valve defective 41 .5 OL Activation (Compressor Overload) Remote Controller Display E5 Outdoor Unit LED Display A5 14 21 34 41 Method of Malfunction Detection A compressor overload is detected through compressor OL. Malfunction Decision Conditions „ If the compressor OL is activated twice. the system Supposed Causes „ „ „ „ „ „ will be shut down.fm Page 41 Wednesday. 2004 6:38 PM Si10-417 Troubleshooting 5. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time).2.

151 Si10-417 Be sure to turn off power switch before connect or Caution disconnect connector. September 22. or parts damage may be occurred. (R2841) Service Diagnosis .11 Refer to P. shortage ∗ Water mixed ∗ Stop valve defective Replace the outdoor unit PCB.157 Check No. 4 Check the electronic expantion valve.5-1 Refer to P. Malfunctioning Functioning Check No.4 Refer to P. 5-1 Check the four way valve.Si10-417.155 YES Functioning Check No. Functioning Check No. Malfunctioning ∗ Discharge pipe thermistor Malfunctioning Replace the discharge pipe thermistor.6 Refer to P. 6 Check the thermistors Check No. Replace the outdoor unit PCB.fm Page 42 Wednesday. 11 Check the refrigerant line.162 42 Check No. Functioning Replace the four way valve coil or the valve itself. Discharge pipe thermistor disconnected? Insert the thermistor in position. 2004 6:38 PM Troubleshooting Trouble shooting Check No. Replace the valve itself or the coil. NO Check No. Malfunctioning Refer to the refrigerant ∗ Refrigerant line check procedure.

2. Replace the compressor. (Replace the outdoor unit PCB.: 1225477 Check with the inverter checker (∗). „ Clearing condition: Continuous run for about 5 minutes (normal) Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector. Service Diagnosis 43 . 2004 6:38 PM Si10-417 Troubleshooting 5. Disconnect the harnesses U. Malfunction Decision Conditions „ The system judges the compressor lock. September 22. or parts damage may be occurred. Normal? NO YES Turn off the power and reconnect the harnesses. replace the outdoor unit PCB.fm Page 43 Wednesday.6 Compressor Lock Remote Controller Display E6 Method of Malfunction Detection A compressor lock is detected by checking the compressor running condition through the position detection circuit. Turn off the power. (R2842) If the model doesn’t have SPM. NO System shut down after errors repeated several times? YES Note: NO Check the electronic expansion valve. „ The system will be shut down if the error occurs 16 times. and cannot operation with position detection within 15 seconds after start up.) Replace the compressor. and stops Supposed Causes „ Compressor locked due to over current. Emergency stop without compressor running? YES Correct the power supply or replace the SPM.Si10-417. ∗ Inverter checker Part No. V and W. Turn on the power again and get the system restarted. „ The system judges the compressor lock. Replace it as required.

(R2842) Service Diagnosis . „ The system will be shut down if the error occurs 16 times. the position detection circuit detects a compressor frequency of above 180 Hz. V and W. Turn on the power again and get the system restarted.) Replace the compressor.7 Compressor Lock Remote Controller Display E6 Method of Malfunction Detection A compressor lock is detected by checking the compressor running condition through the position detection circuit. Malfunction Decision Conditions „ The position detection circuit detects a compressor Supposed Causes „ Compressor locked Trouble shooting frequency of below 10 Hz for 20 seconds or a frequency of above 160 Hz. NO System shut down after errors repeated several times? YES 44 NO Check the electronic expansion valve. or parts damage may be occurred. 2004 6:38 PM Troubleshooting Si10-417 5. Replace it as required. Turn off the power. Emergency stop without compressor running? YES Correct the power supply or replace the SPM.: 1225477 Check with the inverter checker (∗). Normal? NO YES Turn off the power and reconnect the harnesses. Disconnect the harnesses U. „ 40 seconds after the compressor has started. „ Clearing condition: Continuous run for about 5 minutes (normal) Caution Be sure to turn off power switch before connect or disconnect connector. Replace the compressor. September 22.2.Si10-417. (Replace the outdoor unit PCB.fm Page 44 Wednesday. ∗ Inverter checker Part No.

„ The system will be shut down if the error occurs 16 times. the position detection circuit detects a compressor frequency of above 180 Hz. „ 40 seconds after the compressor has started.: 1225477 Check with the inverter checker (∗). Malfunction Decision Conditions „ The position detection circuit detects a compressor Supposed Causes „ Compressor locked frequency of below 10 Hz for 20 seconds or a frequency of above 160 Hz. or parts damage may be occurred. September 22. Caution Turn off the power. ∗ Inverter checker Part No. „ Clearing condition: Continuous run for about 5 minutes (normal) Trouble shooting Be sure to turn off power switch before connect or disconnect connector.fm Page 45 Wednesday. V and W. (Replace the outdoor unit PCB.Si10-417. NO A Service Diagnosis 45 . Emergency stop without compressor running? YES Correct the power supply or replace the SPM. Normal? NO YES Turn off the power and reconnect the harnesses.8 Compressor Lock Remote Controller Display E6 Outdoor Unit LED Display A5 11 24 34 41 Method of Malfunction Detection A compressor lock is detected by checking the compressor running condition through the position detection circuit. Disconnect the harnesses U. Turn on the power again and get the system restarted. 2004 6:38 PM Si10-417 Troubleshooting 5.2.) Replace the compressor.

(R2842) 46 Service Diagnosis . Replace it as required. 2004 6:38 PM Troubleshooting Si10-417 A System shut down after errors repeated several times? YES NO Check the electronic expansion valve.fm Page 46 Wednesday. September 22.Si10-417. Replace the compressor.

„ The system will be shut down if the error occurs 16 times. September 22. „ Clearing condition: Continuous run for about 5 minutes (normal) Supposed Causes „ Compressor locked Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector. Replace it as required. (Replace the outdoor unit PCB. Turn off the power. Replace the compressor. Normal? NO YES Turn off the power and reconnect the harnesses.fm Page 47 Wednesday.2.9 Compressor Lock Remote Controller Display E6 Method of Malfunction Detection A compressor lock is detected by checking the compressor running condition through the position detection circuit. or parts damage may be occurred. replace the outdoor unit PCB. Turn on the power again and get the system restarted. Emergency stop without compressor running? YES Correct the power supply or replace the SPM. Service Diagnosis 47 . V and W. NO System shut down after errors repeated several times? YES Note: NO Check the electronic expansion valve.Si10-417. Disconnect the harnesses U. (R2842) If the model doesn't have SPM. ∗ Inverter checker Part No. Malfunction Decision Conditions „ The position detection circuit detects a compressor frequency of below 5 Hz for several tens of seconds.) Replace the compressor.: 1225477 Check with the inverter checker (∗). 2004 6:38 PM Si10-417 Troubleshooting 5.

15-1·2 Check the outdoor unit PCB rpm pulse input. Remove. YES Replace the outdoor unit PCB. (R2843) 48 Service Diagnosis . September 22. „ The system will be shut down if the error occurs 16 times. Fan motor connector disconnected? Check No. „ Clearing condition: Continuous run for about 5 minutes (normal) Supposed Causes „ Fan motor breakdown „ Harness or connector disconnected between fan motor and PCB or in poor contact „ Foreign matters stuck in the fan Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector.2. Malfunction Decision Conditions „ The fan does not start in 30 seconds even when the fan motor is running. Pulse signal inputted? NO Replace the outdoor unit fan motor. 2004 6:38 PM Troubleshooting Si10-417 5.Si10-417.15-1·2 Refer to P. Check No. Get started.fm Page 48 Wednesday.10 DC Fan Lock Remote Controller Display E7 Method of Malfunction Detection A fan motor or related error is detected by checking the high-voltage fan motor rpm being detected by the hall IC. or parts damage may be occurred.165 YES NO Foreign matters in or around the fan? NO YES Turn off the power and reconnect the connector.

Pulse signal inputted? NO Replace the outdoor unit fan motor.11 DC Fan Lock Remote Controller Display E7 Outdoor Unit LED Display A5 14 24 34 44 Method of Malfunction Detection A fan motor line error is detected by checking the highvoltage fan motor rpm being detected by the Hall IC.15-1·2 Refer to P. (R2843) Service Diagnosis 49 . 2004 6:38 PM Si10-417 Troubleshooting 5. YES Replace the outdoor unit PCB. Check No. Fan motor connector disconnected? Check No. „ The system will be shut down if the error occurs 16 times. 15-1·2 Check the outdoor unit PCB rpm pulse input. or parts damage may be occurred. September 22.165 YES NO Foreign matters in or around the fan? NO YES Turn off the power and reconnect the connector. „ Clearing condition: Continuous run for about 5 minutes (normal) Supposed Causes „ Fan motor breakdown „ Harness or connector disconnected between fan motor and PCB or in poor contact „ Foreign matters stuck in the fan Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector.fm Page 49 Wednesday.Si10-417.2. Remove. Get started. Malfunction Decision Conditions „ The fan does not start in 30 seconds even when the fan motor is running.

September 22.fm Page 50 Wednesday.2. or parts damage may be occurred.: 1225477 Check with the inverter checker (∗). take the following procedure. Heating: Above 13A Over-current due to compressor failure Over-current due to defective power transistor Over-current due to defective outdoor unit PCB Error detection due to outdoor unit PCB Over-current due to short-circuit Caution Be sure to turn off power switch before connect or disconnect connector.8 Refer to P.158 Check No. 2004 6:38 PM Troubleshooting Si10-417 5.Si10-417. YES Correct the power supply or replace the SPM. V and W.5 seconds. (Replace the outdoor unit PCB. Any LED off? NO A 50 Replace the outdoor unit PCB.12 Input Over Current Detection Remote Controller Display E8 Method of Malfunction Detection An input over-current is detected by checking the input current value being detected by CT with the compressor running. Get restarted and measure the input current.) Service Diagnosis .7-1 Refer to P. Malfunction Decision Conditions „ The following CT input with the compressor running Supposed Causes „ „ „ „ „ Trouble shooting Check No. Input current flowing above its stop level? NO YES Turn off the power and disconnect the harnesses U. for example. and the system is interrupted by an input over-current. ∗ Inverter checker Part No. ∗ An input over-current may result from wrong internal wiring.160 continues for 2. Cooling: Above 11A. If the wires have been disconnected and reconnected for part replacement.

and reconnect the harnesses. 8 Check the discharge pressure. Check No. Service Diagnosis 51 . 7-1 Check the installation condition. Check No. 2004 6:38 PM Si10-417 Troubleshooting A Turn off the power.Si10-417. Turn on the power again and get restarted. replace the outdoor unit PCB.fm Page 51 Wednesday. (R2952) Note: If the model doesn’t have SPM. September 22.

Si10-417.fm Page 52 Wednesday, September 22, 2004 6:38 PM

Troubleshooting

Si10-417

5.2.13 Input Over Current Detection
Remote
Controller
Display

E8

Method of
Malfunction
Detection

An input over-current is detected by checking the input
current value being detected by CT with the compressor
running.

Malfunction
Decision
Conditions

„ The following CT input with the compressor running

Supposed
Causes

„ Over-current due to compressor failure
„ Over-current due to defective power transistor
„ Over-current due to defective inverter main circuit

continues for 2.5 seconds.
CT input : Above 20 A
„ The system will be shut down if the error occurs 16
times.
„ Clearing condition : Continuous run for about 5
minutes (normal)

electrolytic capacitor

„ Over-current due to defective outdoor unit PCB
„ Error detection due to outdoor unit PCB
„ Over-current due to short-circuit

52

Service Diagnosis

Si10-417.fm Page 53 Wednesday, September 22, 2004 6:38 PM

Si10-417

Troubleshooting

Trouble
shooting

Check
No.7-1
Refer to
P.158

Check No.8
Refer to
P.160

Caution

Be sure to turn off power switch before connect or
disconnect connector, or parts damage may be occurred.

∗ An input over-current may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
replacement, for example, and the system is interrupted by an input
over-current, take the following procedure.
Get restarted and measure the
input current.

Input
current flowing above
its stop level?

NO

Replace the outdoor
unit PCB.

YES
Check No. 14
Check the main circuit
electrolytic capacitor.

Check No.14
Refer to
P.164

Normal?

NO

Replace the
electrolytic capacitor.

YES
Turn off the power and
disconnect the harnesses U, V
and W.

∗ Inverter checker
Part No.: 1225477

Check with the inverter
checker (∗).

Any LED off?

YES

NO
Turn off the power, and
reconnect the harnesses. Turn
on the power again and get
restarted.

Correct the power
supply or replace the
SPM.
(Replace the outdoor
unit PCB.)

Check No. 8
Check the discharge pressure.

Check No. 7-1
Check the installation
condition.

Service Diagnosis

(R2844)

53

Si10-417.fm Page 54 Wednesday, September 22, 2004 6:38 PM

Troubleshooting

Si10-417

5.2.14 Input Over Current Detection
Remote
Controller
Display

E8

Outdoor
Unit LED
Display

A5 11 24 31 44

Method of
Malfunction
Detection

An input over-current is detected by checking the input
current value being detected by CT with the compressor
running.

Malfunction
Decision
Conditions

„ The following CT input with the compressor running

Supposed
Causes

„ Over-current due to compressor failure
„ Over-current due to defective power transistor
„ Over-current due to defective inverter main circuit

continues for 2.5 seconds.
CT input : Above 20 A
„ The system will be shut down if the error occurs 16
times.
„ Clearing condition : Continuous run for about 5
minutes (normal)

electrolytic capacitor

„ Over-current due to defective outdoor unit PCB
„ Error detection due to outdoor unit PCB
„ Over-current due to short-circuit

54

Service Diagnosis

8 Refer to P. Check No. and the system is interrupted by an input over-current. (Replace the outdoor unit PCB. YES Check No. take the following procedure. ∗ Inverter checker Part No.164 Normal? NO Replace the electrolytic capacitor. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Check No. or parts damage may be occurred. Turn on the power again and get restarted.160 Caution Be sure to turn off power switch before connect or disconnect connector. Input current flowing above its stop level? NO Replace the outdoor unit PCB.158 Check No. YES Turn off the power and disconnect the harnesses U.: 1225477 Check with the inverter checker (∗). V and W.14 Refer to P. Any LED off? YES NO Turn off the power. Service Diagnosis (R2844) 55 . and reconnect the harnesses. 14 Check the main circuit electrolytic capacitor. for example. Check No. September 22. ∗ An input over-current may result from wrong internal wiring. If the wires have been disconnected and reconnected for part replacement.) Check No.fm Page 55 Wednesday.7-1 Refer to P. Correct the power supply or replace the SPM. 8 Check the discharge pressure. Get restarted and measure the input current.Si10-417. 7-1 Check the installation condition.

2004 6:38 PM Troubleshooting Si10-417 5. CT input: Above 11 A „ The system will be shut down if the error occurs 16 times.5 seconds.2.Si10-417. „ Clearing condition : Continuous run for about 5 minutes (normal) electrolytic capacitor „ Over-current due to defective outdoor unit PCB „ Error detection due to outdoor unit PCB „ Over-current due to short-circuit 56 Service Diagnosis . September 22. Malfunction Decision Conditions „ The following CT input with the compressor running Supposed Causes „ Over-current due to compressor failure „ Over-current due to defective power transistor „ Over-current due to defective inverter main circuit continues for 2.fm Page 56 Wednesday.15 Input Over Current Detection Remote Controller Display E8 Method of Malfunction Detection An input over-current is detected by checking the input current value being detected by CT with the compressor running.

8 Refer to P. and reconnect the harnesses. 14 Check the main circuit electrolytic capacitor. (Replace the outdoor unit PCB.7-2 Refer to P. 7-2 Check the installation condition. ∗ An input over-current may result from wrong internal wiring. V and W. YES Turn off the power and disconnect the harnesses U. Turn on the power again and get restarted. YES Correct the power supply or replace the SPM. for example.159 Check No.fm Page 57 Wednesday. Service Diagnosis 57 . and the system is interrupted by an input over-current. Input current flowing above its stop level? NO Replace the outdoor unit PCB. or parts damage may be occurred.14 Refer to P. replace the outdoor unit PCB.164 Normal? NO Replace the electrolytic capacitor. Get restarted and measure the input current. YES Check No.Si10-417.: 1225477 Check with the inverter checker (∗). September 22. Check No. 8 Check the discharge pressure. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Check No.160 Caution Be sure to turn off power switch before connect or disconnect connector. take the following procedure. ∗ Inverter checker Part No.) Check No. Note: (R2844) If the model doesn’t have SPM. Check No. Any LED off? NO Turn off the power. If the wires have been disconnected and reconnected for part replacement.

Malfunction Decision Conditions A following condition occurs after 3 minutes of the compressor start. 2004 6:38 PM Troubleshooting Si10-417 5. „ Cooling / dry operation (outdoor unit heat exchanger temp.) < 0°C Supposed Causes „ „ „ „ „ „ „ 58 Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant Insufficient gas Service Diagnosis . the outdoor air temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode.2. September 22.Si10-417. – outdoor unit heat exchanger temp.) < –5°C „ Heating (liquid pipe temp.16 Four Way Valve Abnormality Remote Controller Display EA Method of Malfunction Detection The liquid pipe temperature thermistor.fm Page 58 Wednesday. – liquid pipe temp.

162 Disconnect the harness from the connector.156 Check No. 6 Check the thermistors.5-2 Refer to P. gas l Water mixed Functioning l Stop valve defective Replace the four way valve (defective or dust-clogged).fm Page 59 Wednesday. (R3040) Service Diagnosis 59 . Malfunctioning Replace the outdoor unit PCB. YES Check No. NO Harness out of connector? YES Reconnect.Si10-417. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Four way valve coil disconnected (loose)? Check No. 5-2 Check the four way valve switching output. l Insufficient line check procedure. Malfunctioning Replace a defective thermistor. NO Check No. YES Correct.157 Be sure to turn off power switch before connect or disconnect connector. NO Check the continuity of the four way valve coil and harness. Check No.6 Refer to P. 11 Malfunctioning Refer to the refrigerant Check the refrigerant line.11 Refer to P. Functioning Check No. Resistance between harnesses about 3kΩ±0. or parts damage may be occurred. September 22. Functioning Any thermistor disconnected? YES Reconnect in position.5kΩ? NO Replace the four way valve coil.

– room temp. Malfunction Decision Conditions A following condition continues over 10 minute after operating 5 minutes.17 Four Way Valve Abnormality Remote Controller Display EA Method of Malfunction Detection The indoor air temperature thermistor. the indoor unit heat exchanger thermistor. the outdoor temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode.2.fm Page 60 Wednesday.) < -10°C „ Heating (indoor unit heat exchanger temp. September 22. – indoor heat exchanger temp. 2004 6:38 PM Troubleshooting Si10-417 5. „ Cooling / dry operation (room temp.) < -10°C Supposed Causes „ „ „ „ „ „ „ 60 Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant Insufficient gas Service Diagnosis .Si10-417.

156 Check No. Resistance between harnesses about 3kΩ±0. Functioning Any thermistor disconnected? YES Reconnect in position. NO Check the continuity of the four way valve coil and harness.6 Refer to P. NO Harness out of connector? YES Reconnect. 11 Malfunctioning Refer to the refrigerant Check the refrigerant line. gas l Water mixed Functioning l Stop valve defective Replace the four way valve (defective or dust-clogged). YES Check No. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Four way valve coil disconnected (loose)? Check No.5kΩ? NO Replace the four way valve coil. NO Check No. Malfunctioning Replace the outdoor unit PCB. Check No. September 22. l Insufficient line check procedure. Malfunctioning Replace a defective thermistor.Si10-417. or parts damage may be occurred.5-2 Refer to P. 5-2 Check the four way valve switching output. Functioning Check No.11 Refer to P. YES Correct. (R3040) Service Diagnosis 61 .162 Disconnect the harness from the connector.fm Page 61 Wednesday.157 Be sure to turn off power switch before connect or disconnect connector. 6 Check the thermistors.

„ Cooling / dry operation (room temp. the indoor unit heat exchanger thermistor. – indoor heat exchanger temp. 2004 6:38 PM Troubleshooting Si10-417 5.18 Four Way Valve Abnormality Remote Controller Display EA Method of Malfunction Detection The room temperature thermistor. the outdoor temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode. September 22. Malfunction Decision Conditions A following condition continues over 1 minute after operating 10 minutes.Si10-417.fm Page 62 Wednesday.) < –10°C Supposed Causes „ „ „ „ „ „ „ 62 Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant Insufficient gas Service Diagnosis .2. – room temp.) < –10°C „ Heating (indoor unit heat exchanger temp.

2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Four way valve coil disconnected (loose)? Check No. September 22. l Water mixed l Stop valve defective Replace the four way valve (defective or dust-clogged).11 Refer to P. Malfunctioning Replace the outdoor unit PCB.fm Page 63 Wednesday. 5-1 Check the four way valve switching output. Functioning Malfunctioning Refer to the l Insufficient refrigerant line check gas procedure.157 Be sure to turn off power switch before connect or disconnect connector. 11 Check the refrigerant line. YES Check No. 6 Check the thermistors. NO Check the continuity of the four way valve coil and harness. Malfunctioning Replace a defective thermistor.162 Disconnect the harness from the connector. Functioning Check No. YES Correct.155 Check No. NO Check No.5-1 Refer to P. or parts damage may be occurred. (R2845) Service Diagnosis 63 .6 Refer to P. Resistance between harnesses about 1500 Ω? NO Replace the four way valve coil. NO Harness out of connector? YES Reconnect.Si10-417. Functioning Any thermistor disconnected? YES Reconnect in position. Check No.

fm Page 64 Wednesday. „ Cooling / dry operation (Outdoor unit heat exchanger temperature – Liquid pipe temperature) < –5°C „ Heating operation (Liquid pipe temperature – Outdoor unit heat exchanger temperature) < –5°C Supposed Causes „ „ „ „ „ „ 64 Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant Service Diagnosis . Malfunction Decision Conditions Either of the following conditions occurs 3 minutes after the compressor has started. 2004 6:38 PM Troubleshooting Si10-417 5. the outdoor temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode. September 22.2.Si10-417.19 Four Way Valve Abnormality Remote Controller Display EA Outdoor Unit LED Display A5 14 21 31 41 Method of Malfunction Detection The liquid pipe thermistor.

Resistance between harnesses about 1500 Ω? NO Replace the four-way valve coil.11 Refer to P. NO Check the continuity of the four-way valve coil and harness. valve defective Replace the four way valve (defective or dust-clogged). Functioning Check No. Malfunctioning Replace a defective thermistor. 11 Check the refrigerant line. NO Harness out of connector? YES Reconnect. Functioning Any thermistor disconnected? YES Reconnect in position. YES Check No. (Q0353) Service Diagnosis 65 . September 22. NO Check No. 5-1 Check the four-way valve switching output. Malfunctioning Replace the outdoor unit PC board.Si10-417. 6 Check the thermistors.155 Check No. Functioning Malfunctioning Refer to the l Water mixed refrigerant line check l Shut-off procedure. Check No.162 Disconnect the harness from the connector.5-1 Refer to P.6 Refer to P. or parts damage may be occurred. YES Correct.fm Page 65 Wednesday.157 Be sure to turn off power switch before connect or disconnect connector. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Four-way valve coil disconnected (loose)? Check No.

25~40Hz (dropping) 110 70 117 80 3. Malfunction Decision Conditions „ If a stop takes place 6 times successively due to abnormal discharge pipe temperature.) is checked with the temperature being detected by the discharge pipe thermistor.20 Discharge Pipe Temperature Control Remote Controller Display F3 Method of Malfunction Detection The discharge pipe temperature control (stop. above 45Hz (rising). etc. below 30Hz (rising). the system will be shut down. ATK(X)S series others 1. September 22. 2004 6:38 PM Troubleshooting Si10-417 5.2.fm Page 66 Wednesday. (The error is cleared when the temperature has dropped below °C. above 40Hz (dropping) 120 80 117 80 2. the compressor will stop. Supposed Causes „ „ „ „ „ „ „ „ 66 Refrigerant shortage Four way valve malfunctioning Discharge pipe thermistor defective (heat exchanger or outdoor air temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective Service Diagnosis .Si10-417. below 25Hz (dropping) 105 65 117 80 „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). frequency drooping. „ If the temperature being detected by the discharge pipe thermistor rises above °C.) Stop temperatures FTK(X)S. 130~45Hz (rising).

4 Check the electronic expansion valve. (R2846) 67 . Functioning Check No.6 Refer to P. Functioning Service Diagnosis Malfunctioning l Discharge Malfunctioning to the refrigerant l Refrigerant Refer line check procedure. 11 Check the refrigerant line. Replace the valve itself or the coil. or parts damage may be occurred. Check No. pipe thermistor l Outdoor unit heat exchanger thermistor l Outdoor temperature thermistor Malfunctioning Replace a defective thermistor. 6 Check the thermistors. Functioning Check No.fm Page 67 Wednesday.162 Troubleshooting Caution Be sure to turn off power switch before connect or disconnect connector.4 Refer to P. 2004 6:38 PM Si10-417 Trouble shooting Check No.157 Check No.151 Check No.Si10-417.11 Refer to P. September 22. shortage l Four way valve malfunctioning l Water mixed l Stop valve defective Replace the outdoor unit PCB.

Si10-417.) is checked with the temperature being detected by the discharge pipe thermistor. 25~40Hz (dropping) (3) 98°C : below 30Hz (rising).21 Discharge Pipe Temperature Control Remote Controller Display F3 Method of Malfunction Detection The discharge pipe temperature control (stop. frequency drooping. „ „ „ „ „ „ „ „ 68 Refrigerant shortage Four way valve malfunctioning Discharge pipe thermistor defective (heat exchanger or outdoor temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective Service Diagnosis . September 22. Malfunction Decision Conditions „ If a stop takes place 6 times successively due to Supposed Causes abnormal discharge pipe temperature. etc. 2004 6:38 PM Troubleshooting Si10-417 5.2.0kW class) (1) 110°C : above 45Hz (rising). „ If the temperature being detected by the discharge pipe thermistor rises above 120°C. the system will be shut down.fm Page 68 Wednesday. below 25Hz (dropping) „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). above 40Hz (dropping) (2) 102°C : 30~45Hz (rising). (The error is cleared when the temperature has dropped below 107°C.) Stop temperatures (in case of 5. the compressor will stop.

11 Refer to P. Check No. September 22. 6 Check the thermistors.162 Troubleshooting Caution Be sure to turn off power switch before connect or disconnect connector. 4 Check the electronic expansion valve. pipe thermistor l Outdoor unit heat exchanger thermistor l Outdoor temperature thermistor Malfunctioning Replace a defective thermistor.151 Check No. Functioning Check No. Functioning Service Diagnosis Malfunctioning l Discharge Malfunctioning to the refrigerant l Refrigerant Refer line check procedure. Functioning Check No.fm Page 69 Wednesday. Replace the valve itself or the coil.157 Check No. 2004 6:38 PM Si10-417 Trouble shooting Check No. 11 Check the refrigerant line. (R2846) 69 .Si10-417.4 Refer to P. or parts damage may be occurred.6 Refer to P. shortage l Four way valve malfunctioning l Water mixed l Stop valve defective Replace the outdoor unit PCB.

2. the compressor will stop. (The error is cleared when the temperature has dropped below 107°C. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). „ „ „ „ „ „ „ „ 70 Refrigerant shortage Four way valve malfunctioning Discharge pipe thermistor defective (heat exchanger or outdoor temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective Service Diagnosis . „ If the temperature being detected by the discharge pipe thermistor rises above 120°C.Si10-417.22 Discharge Pipe Temperature Control Remote Controller Display F3 Outdoor Unit LED Display A5 14 21 34 41 Method of Malfunction Detection The discharge pipe temperature control (stop. Malfunction Decision Conditions „ If a stop takes place 6 times straight due to abnormal Supposed Causes discharge pipe temperature. etc. the system will be shut down. September 22. frequency drooping. (3) 98°C when the frequency rises just up to 30 Hz or drops below 25 Hz.) is checked with the temperature being detected by the discharge pipe thermistor.fm Page 70 Wednesday. 2004 6:38 PM Troubleshooting Si10-417 5. (2) 102°C when the frequency rises from 30 Hz to 45 Hz or drops from 40 Hz to 25 Hz.) Stop temperatures (in the case of 3MXS52BVMB) (1) 110°C when the frequency rises above 45 Hz or drops below 40 Hz.

(R2846) 71 . Check No.6 Refer to P.162 Troubleshooting Caution Be sure to turn off power switch before connect or disconnect connector.11 Refer to P. Functioning Check No. September 22. 4 Check the electronic expansion valve. or parts damage may be occurred.151 Check No.4 Refer to P.Si10-417. 6 Check the thermistors. Functioning Check No. 11 Check the refrigerant line. 2004 6:38 PM Si10-417 Trouble shooting Check No.fm Page 71 Wednesday.157 Check No. Replace the valve itself or the coil. Functioning Service Diagnosis Malfunctioning l Discharge Malfunctioning to the refrigerant l Refrigerant Refer line check procedure. shortage l Four way valve malfunctioning l Water mixed l Stop valve defective Replace the outdoor unit PCB. pipe thermistor l Outdoor unit heat exchanger thermistor l Outdoor temperature thermistor Malfunctioning Replace a defective thermistor.

) Stop temperatures (1) 110°C : above 45Hz (rising). September 22. above 40Hz (dropping) (2) 102°C : 30~45Hz (rising). (The error is cleared when the temperature has dropped below 97°C. below 25Hz (dropping) „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). the system will be shut down. 25~40Hz (dropping) (3) 98°C : below 30Hz (rising). the compressor will stop.fm Page 72 Wednesday. Malfunction Decision Conditions „ If a stop takes place 6 times successively due to Supposed Causes abnormal discharge pipe temperature.Si10-417. frequency drooping. etc.) is checked with the temperature being detected by the discharge pipe thermistor.23 Discharge Pipe Temperature Control Remote Controller Display F3 Method of Malfunction Detection The discharge pipe temperature control (stop. „ Refrigerant shortage „ Four way valve malfunctioning „ Discharge pipe thermistor defective „ „ „ „ 72 (heat exchanger or outdoor air temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective Service Diagnosis .2. „ If the temperature being detected by the discharge pipe thermistor rises above 110°C. 2004 6:38 PM Troubleshooting Si10-417 5.

2004 6:38 PM Si10-417 Trouble shooting Check No.157 Check No. Check No. September 22. Functioning Check No.Si10-417.4 Refer to P. or parts damage may be occurred.11 Refer to P.162 Troubleshooting Caution Be sure to turn off power switch before connect or disconnect connector.6 Refer to P. pipe thermistor l Outdoor unit heat exchanger thermistor l Outdoor temperature thermistor Malfunctioning Replace a defective thermistor.151 Check No. Functioning Check No.fm Page 73 Wednesday. Replace the valve itself or the coil. 4 Check the electronic expansion valve. shortage l Four way valve malfunctioning l Water mixed l Stop valve defective Replace the outdoor unit PCB. 11 Check the refrigerant line. (R2846) 73 . Functioning Service Diagnosis Malfunctioning l Discharge Malfunctioning to the refrigerant l Refrigerant Refer line check procedure. 6 Check the thermistors.

Check No.) is activated in the cooling mode if the temperature being sensed by the heat exchanger thermistor exceeds the limit.9 Refer to P.2.fm Page 74 Wednesday.Si10-417. (R2855) 74 Service Diagnosis . Malfunction Decision Conditions Activated when the temperature being sensed by the heat exchanger thermistor rises above 60°C. Repair the connector or fan motor lead wires.157 Check No. Faulty outdoor unit fan Faulty electronic expansion valve Faulty defrost thermistor Faulty outdoor unit PCB Faulty stop valve Dirty heat exchanger Caution Be sure to turn off power switch before connect or disconnect connector. Replace the fan motor.151 Check No. Normal Replace PCB. (Deactivated when the said temperature drops below 50°C. frequency drop. Check the installation space. Check No. or parts damage may be occurred.6 Heat exchanger thermistor check Judgment Abnormal Replace the electronic expansion valve or coil.9 Outdoor fan check Abnormal Normal Change the air outlet grille position.) Supposed Causes „ „ „ „ „ „ „ Trouble shooting The installation space is not large enough.6 Refer to P. Replace the heat exchanger thermistor.160 Check No.7-1 Refer to P. etc. September 22.158 Check No.24 High Pressure Control in Cooling Remote Controller Display F6 Method of Malfunction Detection High-pressure control (stop.4 Electronic expansion valve check Judgment Abnormal Normal Check No. Replace the PCB. Change the installation location. Clean the heat exchanger.4 Refer to P. 2004 6:38 PM Troubleshooting Si10-417 5.7-1 Installation condition check Normal Abnormal Check No.

frequency drop. Faulty outdoor unit fan Faulty electronic expansion valve Faulty outdoor unit heat exchanger thermistor Faulty outdoor unit PCB Faulty stop valve Dirty heat exchanger 75 .) is activated in the cooling mode if the temperature being sensed by the heat exchanger thermistor exceeds the limit. (Deactivated when the said temperature drops below 52°C. etc.fm Page 75 Wednesday. Malfunction Decision Conditions Activated when the temperature being sensed by the heat exchanger thermistor rises above 54°C. September 22.Si10-417. 2004 6:38 PM Si10-417 Troubleshooting 5.) Supposed Causes „ „ „ „ „ „ „ Service Diagnosis The installation space is not large enough.25 High Pressure Control in Cooling Remote Controller Display F6 Method of Malfunction Detection High-pressure control (stop.2.

Check No.4 Electronic expansion valve check Judgment Abnormal Normal Replace the electronic expansion valve or coil. September 22.9 Outdoor fan check Abnormal Normal Change the air outlet grille position. Repair the connector or fan motor lead wires.159 Check No.7-2 Refer to P.6 Refer to P.160 Check No. Replace the fan motor. Normal Replace PCB. Check the installation space. Clean the heat exchanger.151 Check No.fm Page 76 Wednesday. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector.157 Check No. or parts damage may be occurred. Check No.6 Heat exchanger thermistor check Judgment Abnormal Replace the heat exchanger thermistor. Change the installation location. (R2855) 76 Service Diagnosis .7-2 Installation condition check Normal Abnormal Check No. Check No. Replace the PCB.4 Refer to P.9 Refer to P.Si10-417.

ATK(X)S series only A compressor startup failure is detected by checking the compressor running condition through the position detection circuit.Si10-417. „ Clearing condition: Continuous run for about 5 minutes (normal) „ The system will be shut down if the error occurs 16 times.fm Page 77 Wednesday. Supposed Causes „ „ „ „ „ Service Diagnosis Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification 77 .2. September 22. 2004 6:38 PM Si10-417 Troubleshooting 5. Malfunction Decision Conditions „ The compressor fails to start in about 15 seconds after the compressor run command signal is sent.26 Position Sensor Abnormality Remote Controller Display H6 Method of Malfunction Detection FTK(X)S.

YES Check the electrolytic capacitor voltage. Any LED off? NO YES Correct the power supply or replace the outdoor unit PCB. YES Electricals or compressor harnesses connected as specified? NO Reconnect as specified. DC290~380V? NO Replace the outdoor unit PCB. 13 Check for short-circuit.: 1225477 Check with the inverter checker (∗). Check No.13 Refer to P. Replace the compressor. YES Turn off the power. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector.163 Normal NO Replace the outdoor unit PCB. September 22. Check No. V and W.fm Page 78 Wednesday. Disconnect the harnesses U. or parts damage may be occurred. (R3041) 78 Service Diagnosis .Si10-417. ∗ Inverter checker Part No.

„ Clearing condition: Continuous run for about 5 minutes (normal) „ The system will be shut down if the error occurs 16 times. September 22. 2004 6:38 PM Si10-417 Troubleshooting 5.Si10-417. Malfunction Decision Conditions „ The compressor fails to start in about 15 seconds after the compressor run command signal is sent. Supposed Causes „ „ „ „ „ Service Diagnosis Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification 79 .fm Page 79 Wednesday.27 Position Sensor Abnormality Remote Controller Display H6 Method of Malfunction Detection A compressor startup failure is detected by checking the compressor running condition through the position detection circuit.2.

163 Normal NO YES Check the electrolytic capacitor voltage. V and W. DC380±30V? NO Replace the outdoor unit PCB.: 1225477 Check with the inverter checker (∗). Check No. Check No. 13 Check for short-circuit.13 Refer to P. or parts damage may be occurred. outdoor unit fan.fm Page 80 Wednesday. (R2847) 80 Service Diagnosis . Replace the outdoor unit PCB. YES Electricals or compressor harnesses connected as specified? NO Reconnect as specified. Any LED off? NO YES Correct the power supply or replace the outdoor unit PCB.Si10-417. Disconnect the harnesses U. Replace the compressor. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. September 22. YES Turn off the power. ∗ Inverter checker Part No.

Malfunction Decision Conditions „ The compressor fails to start in about 15 seconds after the compressor run command signal is sent.fm Page 81 Wednesday. September 22.2. „ Clearing condition: Continuous run for about 5 minutes (normal) „ The system will be shut down if the error occurs 16 times. 2004 6:38 PM Si10-417 Troubleshooting 5.28 Position Sensor Abnormality Remote Controller Display H6 Outdoor Unit LED Display A5 14 24 31 41 Method of Malfunction Detection A compressor startup failure is detected by checking the compressor running condition through the position detection circuit. Supposed Causes „ „ „ „ „ Service Diagnosis Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification 81 .Si10-417.

Check No. YES Turn off the power. September 22. YES Electricals or compressor harnesses connected as specified? NO Reconnect as specified.13 Refer to P.Si10-417. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. (R2847) 82 Service Diagnosis . V and W. outdoor unit fan. ∗ Inverter checker Part No. Check No. DC380±30V? NO Replace the outdoor unit PCB. or parts damage may be occurred. Replace the compressor.: 1225477 Check with the inverter checker (∗). Disconnect the harnesses U.163 Normal NO YES Check the electrolytic capacitor voltage.fm Page 82 Wednesday. 13 Check for short-circuit. Replace the outdoor unit PCB. Any LED off? NO YES Correct the power supply or replace the outdoor unit PCB.

Si10-417.fm Page 83 Wednesday.29 Position Sensor Abnormality Remote Controller Display H6 Method of Malfunction Detection A compressor startup failure is detected by checking the compressor running condition through the position detection circuit. September 22. Supposed Causes „ „ „ „ „ Service Diagnosis Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification 83 . „ Clearing condition: Continuous run for about 5 minutes (normal) „ The system will be shut down if the error occurs 8 times. Malfunction Decision Conditions „ The compressor is not running in about 15 seconds after the compressor run command signal is sent.2. 2004 6:38 PM Si10-417 Troubleshooting 5.

∗ Inverter checker Part No.: 1225477 Check with the inverter checker (∗). DC290~380V? NO Replace the outdoor unit PCB.13 Refer to P. September 22. or parts damage may be occurred. YES Check the electrolytic capacitor voltage. YES Electricals or compressor harnesses connected as specified? NO Reconnect as specified. Any LED off? NO YES Correct the power supply or replace the outdoor unit PCB. Disconnect the harnesses U. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. V and W. (R3041) 84 Service Diagnosis . Check No. Check No. Replace the compressor.163 Normal NO Replace the outdoor unit PCB.Si10-417. 13 Check for short-circuit. YES Turn off the power.fm Page 84 Wednesday.

Malfunction Decision Conditions The compressor running frequency is below 62 Hz and the CT input is below 0.163 Power transistor defective Internal wiring broken or in poor contact Reactor defective Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector.5 A. Check the supply voltage.12 Refer to P. DC290~380V? YES Replace the outdoor unit PCB. Current Capacitor charged (guideline) when the indoor unit or outdoor unit main relay turns on YES A Rising with increasing frequency 2 sec Time NO Measure the rectifier input voltage. 85 . 2004 6:38 PM Si10-417 Troubleshooting 5.1 V. Get the system started.Si10-417. Turn off the power and turn it on again. or parts damage may be occurred. Voltage within the allowable range (Supply voltage±15%)? NO Service Diagnosis YES Replace the outdoor unit PCB. 12 Check the capacitor voltage. (The input current is also below 0. September 22. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time).30 CT or Related Abnormality Remote Controller Display H8 Method of Malfunction Detection A CT or related error is detected by checking the compressor running frequency and CT-detected input current. Supposed Causes „ „ „ „ Trouble shooting Check No.) „ If this error repeats 4 times.fm Page 85 Wednesday.2. the system will be shut down. ∗ Running current as shown at right with relay cable 1 or 2? NO Check No.

fm Page 86 Wednesday. (Replace the outdoor unit PCB. replace the outdoor unit PCB.Si10-417. Then turn on the power again and get the system restarted. Disconnect the harnesses U.) Replace the outdoor unit PCB. Any LED off? * Inverter checker Part No.: 1225477 YES NO Turn off the power and reconnect the above harnesses. Compressor running? YES Correct the power supply or replace the SPM. Note: 86 (R3042) If the model doesn’t have SPM. September 22. Service Diagnosis . V and W. 2004 6:38 PM Troubleshooting Si10-417 A Turn off the power. Check with the inverter checker (∗). NO Replace the compressor.

2004 6:38 PM Si10-417 Troubleshooting 5. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Voltage within the allowable range (Supply voltage±15%)? NO Service Diagnosis YES Replace the outdoor unit PCB. the system will be shut down. September 22.Si10-417. ∗ Running current as shown at right with relay cable 1 or 2? NO Check No. 12 Check the capacitor voltage. Check the supply voltage. Supposed Causes „ „ „ „ Trouble shooting Check No.12 Refer to P.163 Power transistor defective Internal wiring broken or in poor contact Reactor defective Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector.) „ If this error repeats 4 times. Malfunction Decision Conditions The compressor running frequency is below 55 Hz and the CT input is below 0. or parts damage may be occurred. Turn off the power and turn it on again. Get the system started.1 V. 87 .2. (The input current is also below 1. DC380±30V? YES Replace the outdoor unit PCB. Capacitor charged Current (guideline) when the indoor unit or outdoor unit main relay turns on YES A Rising with increasing frequency 2 sec Time NO Measure the rectifier input voltage.31 CT or Related Abnormality Remote Controller Display H8 Method of Malfunction Detection A CT or related error is detected by checking the compressor running frequency and CT-detected input current.fm Page 87 Wednesday.25 A.

Any LED off? * Inverter checker Part No. 2004 6:38 PM Troubleshooting Si10-417 A Turn off the power. 88 (R2848) Service Diagnosis . September 22.) Replace the outdoor unit PCB. Check with the inverter checker (∗).Si10-417. V and W. Then turn on the power again and get the system restarted. (Replace the outdoor unit PCB.fm Page 88 Wednesday.: 1225477 YES NO Turn off the power and reconnect the above harnesses. Compressor running? YES Correct the power supply or replace the SPM. NO Replace the compressor. Disconnect the harnesses U.

Supposed Causes „ „ „ „ Service Diagnosis Power transistor defective Internal wiring broken or in poor contact Reactor defective Outdoor unit PCB defective 89 .) „ If this error repeats 4 times.1 V. 2004 6:38 PM Si10-417 Troubleshooting 5.25 A. (The input current is also below 1. Malfunction Decision Conditions The compressor running frequency is below 55 Hz and the CT input is below 0.2.Si10-417. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time).32 CT or Related Abnormality Remote Controller Display H8 Outdoor Unit LED Display A5 14 24 31 41 Method of Malfunction Detection A CT or related error is detected by checking the compressor running frequency and CT-detected input current. the system will be shut down.fm Page 89 Wednesday. September 22.

Any LED off? * Inverter checker Part No.) Replace the outdoor unit PCB. or parts damage may be occurred.163 Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. 90 (R2848) Service Diagnosis . Get the system started. Check with the inverter checker (∗). YES A Rising with increasing frequency 2 sec Time NO Measure the rectifier input voltage.fm Page 90 Wednesday. A Turn off the power. Voltage within the allowable range (Supply voltage±15%)? YES NO Replace the outdoor unit PCB.Si10-417. 2004 6:38 PM Troubleshooting Trouble shooting Check No. Turn off the power and turn it on again. Then turn on the power again and get the system restarted. ∗ Running current as shown at right with relay cable 1 or 2? YES Current Capacitor charged (guideline) when the indoor unit or outdoor unit main relay turns on NO Check No. V and W. 12 Check the capacitor voltage. Compressor running? YES Correct the power supply or replace the SPM. Check the supply voltage.12 Refer to P. NO Replace the compressor.: 1225477 YES NO Turn off the power and reconnect the above harnesses. DC380±30V? Replace the outdoor unit PCB. September 22. (Replace the outdoor unit PCB. Disconnect the harnesses U.

DC290~380V? YES Replace the outdoor unit PCB. Malfunction Decision Conditions The compressor running frequency is above 68 Hz and the CT input is below 0.2. 2004 6:38 PM Si10-417 Troubleshooting 5. or parts damage may be occurred. Current Capacitor charged (guideline) when the indoor unit or outdoor unit main relay turns on YES A Rising with increasing frequency 2 sec Time NO Measure the rectifier input voltage. the system will be shut down.33 CT or Related Abnormality Remote Controller Display H8 Method of Malfunction Detection A CT or related error is detected by checking the compressor running frequency and CT-detected input current.) „ If this error repeats 4 times.Si10-417. (The input current is also below 1.25 A.1 V.163 Power transistor defective Internal wiring broken or in poor contact Reactor defective Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector. Get the system started.12 Refer to P. ∗ Running current as shown at right with relay cable 1 or 2? NO Check No. 12 Check the capacitor voltage. Voltage within the allowable range (Supply voltage±15%)? NO Service Diagnosis YES Replace the outdoor unit PCB. Turn off the power and turn it on again. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). September 22. Supposed Causes „ „ „ „ Trouble shooting Check No. Check the supply voltage.fm Page 91 Wednesday. 91 .

Note: 92 (R3042) If the model doesn’t have SPM. Service Diagnosis . Check with the inverter checker (∗). Compressor running? YES Correct the power supply or replace the SPM. (Replace the outdoor unit PCB. September 22.Si10-417. V and W.fm Page 92 Wednesday. Any LED off? * Inverter checker Part No.: 1225477 YES NO Turn off the power and reconnect the above harnesses. Then turn on the power again and get the system restarted. 2004 6:38 PM Troubleshooting Si10-417 A Turn off the power. NO Replace the compressor.) Replace the outdoor unit PCB. Disconnect the harnesses U. replace the outdoor unit PCB.

J3.Si10-417. September 22. Supposed Causes „ „ „ „ „ Connector in poor contact Thermistor defective Outdoor unit PCB defective Indoor unit PCB defective Condenser thermistor defective in the case of J3 error (outdoor unit heat exchanger thermistor in the cooling mode.96 V or below 0. Error J3 is judged if the discharge pipe thermistor temperature is smaller than the condenser thermistor temperature.04 V with the power on. J6.2.] Malfunction Decision Conditions The thermistor input is above 4. H9 Method of Malfunction Detection This type of error is detected by checking the thermistor input voltage to the microcomputer. [A thermistor error is detected by checking the temperature.34 Thermistor or Related Abnormality (Outdoor Unit) Remote Controller Display P4. 2004 6:38 PM Si10-417 Troubleshooting 5.fm Page 93 Wednesday. or indoor unit heat exchanger thermistor in the heating mode) Service Diagnosis 93 .

September 22. Check No. Turn on the power again. 6 Check the thermistor resistance value.6 Refer to P. NO Check No.Si10-417. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. Normal? NO YES Check No.) (R2849) P4 : Radiation fin thermistor J3 : Discharge pipe thermistor J6 : Outdoor heat exchanger thermistor H9 : Outdoor air thermistor 94 Service Diagnosis . YES Connector or thermistor disconnected? YES Reconnect. or parts damage may be occurred. l Radiation fin thermistor l Discharge pipe temperature thermistor l Outdoor unit heat exchanger temperature thermistor l Outdoor air thermistor Replace the following thermistor. (Replace the indoor unit PCB.fm Page 94 Wednesday. 6 Check the indoor unit heat exchanger thermistor resistance value in the heating mode. l Indoor unit heat exchanger thermistor Replace the outdoor unit PCB. Indoor unit heat exchanger thermistor functioning? YES NO Replace defective one(s) of the following thermistors.157 Error displayed again on remote controller? NO Reconnect.

35 Thermistor or Related Abnormality (Outdoor Unit) Remote Controller Display P4. or indoor unit heat exchanger thermistor in the heating mode) Service Diagnosis 95 . J8. H9 Outdoor Unit LED Display A5 14 24 31 41 Method of Malfunction Detection This type of error is detected by checking the thermistor input voltage to the microcomputer.2. 2004 6:38 PM Si10-417 Troubleshooting 5.96 V or below 0.] Malfunction Decision Conditions When the thermistor input is above 4.Si10-417. J9. J3. Supposed Causes „ „ „ „ „ Connector in poor contact Thermistor defective Outdoor unit PCB defective Indoor unit PCB defective Condenser thermistor defective in the case of J3 error (outdoor unit heat exchanger thermistor in the cooling mode.04 V with the power on. or the system will be shut down if all the units are judged with the J8 error. J6.fm Page 95 Wednesday. September 22. [A thermistor error is detected by checking the temperature being detected by each thermistor. the J3 error is judged if the discharge pipe thermistor temperature is smaller than the condenser thermistor temperature.

157 Error displayed again on remote controller? NO Reconnect. l Indoor unit heat exchanger thermistor Replace the outdoor unit PC board. YES Connector or thermistor disconnected? YES Reconnect. or parts damage may be occurred. 6 Check the indoor unit heat exchanger thermistor resistance value in the heating mode. Normal? J3 error if discharge pipe thermistor temperature is smaller than condenser thermistor temperature NO YES Cooling: Outdoor unit heat exchanger thermistor Heating: Indoor unit heat exchanger thermistor Check No. September 22. (Replace the indoor unit PC board. l Radiation fin thermistor l Discharge pipe temperature thermistor l Outdoor unit heat exchanger temperature thermistor l Liquid pipe thermistor l Gas pipe thermistor l Outdoor temperature thermistor Replace the following thermistor.6 Refer to P. Check No. NO Check No. Indoor unit heat exchanger thermistor functioning? YES NO Replace defective one(s) of the following thermistors.Si10-417.) (Q0357) P4 : Radiation fin thermistor J3 : Discharge pipe temperature thermistor J6 : Outdoor unit heat exchanger temperature thermistor J8 : Liquid pipe thermistor J9 : Gas pipe thermistor H9 : Outdoor temperature thermistor 96 Service Diagnosis . 6 Check the thermistor resistance value.fm Page 96 Wednesday. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. Turn on the power again.

September 22.J9.J6.fm Page 97 Wednesday.2.J3.] Malfunction Decision Conditions The thermistor input is above 4.Si10-417.H9 Method of Malfunction Detection This type of error is detected by checking the thermistor input voltage to the microcomputer.96 V or below 0. [A thermistor error is detected by checking the temperature. the system will be shut down when the error is detected at all of operating units.04 V with the power on.J8. Error J3 is judged if the discharge pipe thermistor temperature is smaller than the condenser thermistor temperature.36 Thermistor or Related Abnormality (Outdoor Unit) Remote Controller Display P4. Supposed Causes „ „ „ „ „ Connector in poor contact Thermistor defective Outdoor unit PCB defective Indoor unit PCB defective Condenser thermistor defective in the case of J3 error (outdoor unit heat exchanger thermistor in the cooling mode. 2004 6:38 PM Si10-417 Troubleshooting 5. In case of J8 or J9. or indoor unit heat exchanger thermistor in the heating mode) Service Diagnosis 97 .

157 Error displayed again on remote controller? NO Reconnect. YES Connector or thermistor disconnected? YES Reconnect. 6 Check the thermistor resistance value. Check No.fm Page 98 Wednesday. Normal? NO YES Check No.Si10-417. Turn on the power again. l Indoor unit heat exchanger thermistor Replace the outdoor unit PCB. or parts damage may be occurred.) (R3043) P4 : Radiation fin thermistor J3 : Discharge pipe temperature thermistor J6 : Outdoor unit heat exchanger temperature thermistor J8 : Liquid pipe temperature thermistor J9 : Gas pipe temperature thermistor H9 : Outdoor air temperature thermistor 98 Service Diagnosis .6 Refer to P. September 22. NO Check No. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. (Replace the indoor unit PCB. l Radiation fin thermistor l Discharge pipe temperature thermistor l Outdoor unit heat exchanger temperature thermistor l Liquid pipe thermistor l Gas pipe thermistor l Outdoor temperature thermistor Replace the following thermistor. Indoor unit heat exchanger thermistor functioning? YES NO Replace defective one(s) of the following thermistors. 6 Check the indoor unit heat exchanger thermistor resistance value in the heating mode.

Check No. Turn off the power and turn it on again.2. 7-1 Check the installation condition. Correct the connectors and fan motor leads.9 Refer to P. 2004 6:38 PM Si10-417 Troubleshooting 5. the outdoor unit fan gets started when the radiation fin temperature rises above 120˚C and stops itself when it drops below 113˚C.7-1 Refer to P.fm Page 99 Wednesday. September 22.) Supposed Causes „ „ „ „ „ Trouble shooting Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector.160 Radiation fin dirty? Too dirty Replace the fan motor. WARNING To cool down the electricals.157 Error again or outdoor unit fan activated? YES A NO Check No.158 B Check No. Clean up the radiation fin. (Reset is made when the temperature drops below 113°C.6 Refer to P. Replace the outdoor unit PCB. or parts damage may be occurred.Si10-417. Slightly dirty Check No. Service Diagnosis 99 .37 Electrical Box Temperature Rise Remote Controller Display L3 Method of Malfunction Detection An electrical box temperature rise is detected by checking the radiation fin thermistor with the compressor off. Malfunctioning Functioning Check No. 9 Check the outdoor unit fan or related. the radiation fin temperature is above 122°C. Malfunction Decision Conditions With the compressor off.

2004 6:38 PM Troubleshooting Si10-417 A Check No. YES Above 122˚C? NO Replace the outdoor unit PCB. 6 Check the thermistor resistance value. YES B 100 (R2953) Service Diagnosis .Si10-417. September 22.fm Page 100 Wednesday. l Fin thermistor Check the radiation fin temperature. Thermistor as specified in its characteristic chart? NO Replace the fin thermistor.

7-1 Refer to P. Check No. September 22.2.Si10-417.fm Page 101 Wednesday. Slightly dirty Check No.158 B Check No. Turn off the power and turn it on again.38 Electrical Box Temperature Rise Remote Controller Display L3 Method of Malfunction Detection An electrical box temperature rise is detected by checking the radiation fin thermistor with the compressor off. the outdoor unit fan gets started when the radiation fin temperature rises above 78˚C and stops itself when it drops below 70˚C. (Reset is made when the temperature drops below 70°C. 9 Check the outdoor unit fan or related.160 Radiation fin dirty? Too dirty Replace the fan motor.6 Refer to P. Clean up the radiation fin. Replace the outdoor unit PCB. the radiation fin temperature is above 80°C (above 75°C in the case of 7. 2004 6:38 PM Si10-417 Troubleshooting 5.9 Refer to P.157 Error again or outdoor unit fan activated? YES A NO Check No. 7-1 Check the installation condition.) Supposed Causes „ „ „ „ „ Trouble shooting Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector. Service Diagnosis 101 . Malfunctioning Functioning Check No.1kW class). Malfunction Decision Conditions With the compressor off. Correct the connectors and fan motor leads. WARNING To cool down the electricals. or parts damage may be occurred.

Si10-417. YES B 102 (R2850) Service Diagnosis . YES Above 80˚C? NO Replace the outdoor unit PCB. Thermistor as specified in its characteristic chart? NO Replace the fin thermistor. 2004 6:38 PM Troubleshooting Si10-417 A Check No.fm Page 102 Wednesday. l Fin thermistor Check the radiation fin temperature. September 22. 6 Check the thermistor resistance value.

Si10-417.fm Page 103 Wednesday, September 22, 2004 6:38 PM

Si10-417

Troubleshooting

5.2.39 Electrical Box Temperature Rise
Remote
Controller
Display

L3

Outdoor
Unit LED
Display

A5 14 24 31 44

Method of
Malfunction
Detection

An electrical box temperature rise is detected by
checking the radiation fin thermistor with the compressor
off.

Malfunction
Decision
Conditions

With the compressor off, the radiation fin temperature is
above 80°C (above 75°C in the case of 8.0 · 9.0kW
class). (Reset is made when the temperature drops
below 70°C.)

Supposed
Causes

„
„
„
„
„

Trouble
shooting

Fin temperature rise due to defective outdoor unit fan
Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective
Caution

Be sure to turn off power switch before connect or
disconnect connector, or parts damage may be occurred.
WARNING
To cool down the electricals, the
outdoor unit fan gets started when
the radiation fin temperature rises
above 78˚C and stops itself when
it drops below 70˚C.

Turn off the power and turn it
on again.

Check No.6
Refer to
P.157

Error
again or outdoor unit fan
activated?

YES

A

NO

Check
No.7-1
Refer to
P.158

B
Check No. 9
Check the outdoor unit
fan or related.

Malfunctioning

Functioning

Check No.9
Refer to
P.160

Radiation fin dirty?

Too dirty

Replace the fan
motor.
Correct the
connectors and fan
motor leads.
Replace the outdoor
unit PCB.
Clean up the radiation
fin.

Slightly dirty
Check No. 7-1
Check the installation condition.

Service Diagnosis

103

Si10-417.fm Page 104 Wednesday, September 22, 2004 6:38 PM

Troubleshooting

Si10-417

A
Check No. 6
Check the thermistor
resistance value.
l Fin thermistor
Check the radiation fin
temperature.

Thermistor
as specified in its
characteristic
chart?

NO

Replace the fin
thermistor.

YES

Above 90˚C?

NO

Replace the outdoor
unit PCB.

YES
B

104

(R2850)

Service Diagnosis

Si10-417.fm Page 105 Wednesday, September 22, 2004 6:38 PM

Si10-417

Troubleshooting

5.2.40 Electrical Box Temperature Rise
Remote
Controller
Display

L3

Method of
Malfunction
Detection

An electrical box temperature rise is detected by
checking the radiation fin thermistor with the compressor
off.

Malfunction
Decision
Conditions

With the compressor off, the radiation fin temperature is
above 80°C (above 75°C in the case of 7.1kW class).
(Reset is made when the temperature drops below
70°C.)

Supposed
Causes

„
„
„
„
„

Trouble
shooting

Fin temperature rise due to defective outdoor unit fan
Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective

Caution

Be sure to turn off power switch before connect or
disconnect connector, or parts damage may be occurred.
WARNING
To cool down the electricals, the
outdoor unit fan gets started when
the radiation fin temperature rises
above 78˚C and stops itself when
it drops below 70˚C.

Turn off the power and turn it
on again.

Check No.6
Refer to
P.157

Error
again or outdoor unit fan
activated?

Check
No.7-2
Refer to
P.159

YES

A

NO
B
Check No. 9
Check the outdoor unit
fan or related.

Malfunctioning

Functioning

Check No.9
Refer to
P.160

Radiation fin dirty?

Too dirty

Replace the fan
motor.
Correct the
connectors and fan
motor leads.
Replace the outdoor
unit PCB.
Clean up the radiation
fin.

Slightly dirty
Check No. 7-2
Check the installation condition.

Service Diagnosis

105

l Fin thermistor Check the radiation fin temperature. YES Above 80˚C? NO Replace the outdoor unit PCB.Si10-417. YES B 106 (R2850) Service Diagnosis .fm Page 106 Wednesday. 6 Check the thermistor resistance value. Thermistor as specified in its characteristic chart? NO Replace the fin thermistor. September 22. 2004 6:38 PM Troubleshooting Si10-417 A Check No.

Malfunction Decision Conditions If the radiation fin temperature with the compressor on is above 81°C.41 Radiation Fin Temperature Rise Remote Controller Display L4 Method of Malfunction Detection A radiation fin temperature rise is detected by checking the radiation fin thermistor with the compressor on. Clean up the radiation fin. 7-1 Check the installation condition.9 Refer to P.fm Page 107 Wednesday.Si10-417. Malfunctioning Functioning Check No. 9 Check the outdoor unit fan or related.7-1 Refer to P. Service Diagnosis 107 . Correct the connectors and fan motor leads.157 Error displayed again? YES A NO Check No. September 22.2. the system will be shut down. Turn off the power and turn it on again to get the system started. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time).6 Refer to P. Check No. „ If a radiation fin temperature rise takes place 4 times successively. Supposed Causes „ „ „ „ „ Trouble shooting Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector. 2004 6:38 PM Si10-417 Troubleshooting 5.160 Radiation fin dirty? Too dirty Replace the fan motor. Slightly dirty Check No. or parts damage may be occurred. Replace the outdoor unit PCB.158 B Check No.

6 Check the thermistor resistance value. Thermistor as specified in its characteristic chart? NO Replace the fin thermistor.fm Page 108 Wednesday. l Fin thermistor Check the radiation fin temperature. 2004 6:38 PM Troubleshooting Si10-417 A Check No. If they are found to be fit tightly. September 22. (R2954) 108 Service Diagnosis . replace the PCB or the power transistor. YES Above 81˚C? YES B NO Check the power transistor and fin for looseness.Si10-417.

„ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time).42 Radiation Fin Temperature Rise Remote Controller Display L4 Method of Malfunction Detection A radiation fin temperature rise is detected by checking the radiation fin thermistor with the compressor on. Malfunctioning Functioning Check No. Correct the connectors and fan motor leads.9 Refer to P.160 Radiation fin dirty? Too dirty Replace the fan motor.157 Error displayed again? YES A NO Check No. 7-1 Check the installation condition. Service Diagnosis 109 . Check No. 2004 6:38 PM Si10-417 Troubleshooting 5.fm Page 109 Wednesday.6 Refer to P. Replace the outdoor unit PCB. 9 Check the outdoor unit fan or related.158 B Check No. Turn off the power and turn it on again to get the system started.Si10-417. Supposed Causes „ „ „ „ „ Trouble shooting Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector.2. Slightly dirty Check No. Malfunction Decision Conditions If the radiation fin temperature with the compressor on is above 90°C. or parts damage may be occurred. the system will be shut down. Clean up the radiation fin.7-1 Refer to P. „ If a radiation fin temperature rise takes place 4 times successively. September 22.

(R2851) 110 Service Diagnosis . 6 Check the thermistor resistance value.Si10-417. l Fin thermistor Check the radiation fin temperature. If they are found to be fit tightly. replace the PCB or the power transistor. September 22.fm Page 110 Wednesday. Thermistor as specified in its characteristic chart? NO Replace the fin thermistor. YES Above 90˚C? YES B NO Check the power transistor and fin for looseness. 2004 6:38 PM Troubleshooting Si10-417 A Check No.

158 Check No. B Malfunctioning Functioning Check No.160 Radiation fin dirty? A Too dirty Replace the fan motor.2.fm Page 111 Wednesday. Slightly dirty Check No.0 · 9.6 Refer to P. September 22. Check No. Replace the outdoor unit PCB.5 kW-or-smaller class systems or above 85°C for 8. Correct the connectors and fan motor leads.7-1 Refer to P. Turn off the power and turn it on again to get the system started. 2004 6:38 PM Si10-417 Troubleshooting 5.0 kW class systems.157 Error displayed again? YES NO Check No. „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Clean up the radiation fin. or parts damage may be occurred. 7-1 Check the installation condition. Supposed Causes „ „ „ „ „ Trouble shooting Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector.9 Refer to P. „ If a radiation fin temperature rise takes place 4 times successively. Malfunction Decision Conditions If the radiation fin temperature with the compressor on is above 90°C for 5. Service Diagnosis 111 .2~7. the system will be shut down. 9 Check the outdoor unit fan or related.43 Radiation Fin Temperature Rise Remote Controller Display L4 Outdoor Unit LED Display A5 11 21 31 44 Method of Malfunction Detection A radiation fin temperature rise is detected by checking the radiation fin temperature being detected by the fin thermistor with the compressor on.Si10-417.

YES Above 90˚C? YES B NO Check the power transistor and fin for looseness.fm Page 112 Wednesday. l Fin thermistor Check the radiation fin temperature. (R2851) 112 Service Diagnosis . September 22. Thermistor as specified in its characteristic chart? NO Replace the fin thermistor. replace the PCB or the power transistor. 6 Check the thermistor resistance value. 2004 6:38 PM Troubleshooting Si10-417 A Check No. If they are found to be fit tightly.Si10-417.

Si10-417. Supposed Causes „ „ „ „ „ Trouble shooting Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective Caution Be sure to turn off power switch before connect or disconnect connector. the system will be shut down.7-2 Refer to P. or parts damage may be occurred.44 Radiation Fin Temperature Rise Remote Controller Display L4 Method of Malfunction Detection A radiation fin temperature rise is detected by checking the radiation fin thermistor with the compressor on. Slightly dirty Check No. 9 Check the outdoor unit fan or related.9 Refer to P. 2004 6:38 PM Si10-417 Troubleshooting 5.160 Radiation fin dirty? Too dirty Replace the fan motor. „ If a radiation fin temperature rise takes place 4 times successively. September 22.fm Page 113 Wednesday.157 Error displayed again? YES A NO Check No. Replace the outdoor unit PCB. Service Diagnosis 113 . „ The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Turn off the power and turn it on again to get the system started. Correct the connectors and fan motor leads.2. Malfunctioning Functioning Check No. Clean up the radiation fin.6 Refer to P. 7-2 Check the installation condition. Check No. Malfunction Decision Conditions If the radiation fin temperature with the compressor on is above 90°C.159 B Check No.

If they are found to be fit tightly. l Fin thermistor Check the radiation fin temperature.fm Page 114 Wednesday. replace the PCB or the power transistor. September 22. Thermistor as specified in its characteristic chart? NO Replace the fin thermistor. (R2851) 114 Service Diagnosis . 2004 6:38 PM Troubleshooting Si10-417 A Check No. YES Above 90˚C? YES B NO Check the power transistor and fin for looseness. 6 Check the thermistor resistance value.Si10-417.

„ A speed error occurs while the compressor is running. „ Clearing condition: Continuous run for about 5 minutes (normal) Supposed Causes „ „ „ „ „ „ „ „ Service Diagnosis Over-current due to defective power transistor Over-current due to wrong internal wiring Over-current due to abnormal supply voltage Over-current due to defective PCB Error detection due to defective PCB Over-current due to closed stop valve Over-current due to compressor failure Over-current due to poor installation condition 115 . September 22.2. Malfunction Decision Conditions „ A position signal error occurs while the compressor is running. „ The system will be shut down if the error occurs 16 times. 2004 6:38 PM Si10-417 Troubleshooting 5. „ An output over-current input is fed from the output over-current detection circuit to the microcomputer.45 Output Over Current Detection Remote Controller Display L5 Method of Malfunction Detection An output over-current is detected by checking the current that flows in the inverter DC section.fm Page 115 Wednesday.Si10-417.

Stop valve fully open? Fully open the stop valve. 2004 6:38 PM Troubleshooting Trouble shooting Check No. See if the same error occurs.160 Check No. and the system is interrupted by an output over-current. (Replace the outdoor unit PCB. take the following procedure. ∗ An output over-current may result from wrong internal wiring. YES Turn off the power and turn it on again to get the system started.158 Check No. Check with the inverter checker (∗).7-1 Refer to P. V and W.163 Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector.) Service Diagnosis .Si10-417. or parts damage may be occurred. September 22. NO Error again? A YES Turn off the power and disconnect the harnesses U. Any LED off? NO 2A 116 NO YES Correct the power supply or replace the SPM.fm Page 116 Wednesday.13 Refer to P.8 Refer to P. for example. If the wires have been disconnected and reconnected for part replacement.

fm Page 117 Wednesday. 8 Check the discharge pressure.) Check the supply voltage. Turn on the power again and get restarted. NO Check No. Normal? NO YES Turn off the power. 7-1 Check the installation condition. Replace the SPM.Si10-417. ∗ Inverter checker Part No. Voltage as rated? NO Correct the power supply. and other factors for a long term. (R2852) Service Diagnosis 117 . September 22. discharge and suction pressures.: 1225477 2A Check No. Check No. YES Short-circuit or breakage between compressor's coil phases? YES Replace the compressor. Possible causes l Instantaneous supply voltage drop l Compressor motor overloaded l Contact-induced electrical short-circuit Keep on using as it is (monitor). Check the electricals' connectors and other fittings. and reconnect the harnesses. (Replace the outdoor unit PCB. 2004 6:38 PM Si10-417 Troubleshooting A Monitor the supply voltage. 13 Check the power transistor.

2004 6:38 PM Troubleshooting Si10-417 5. „ Clearing condition: Continuous run for about 5 minutes (normal) Supposed Causes 118 „ „ „ „ „ „ „ „ Over-current due to defective power transistor Over-current due to wrong internal wiring Over-current due to abnormal supply voltage Over-current due to defective PCB Error detection due to defective PCB Over-current due to closed stop valve Over-current due to compressor failure Over-current due to poor installation condition Service Diagnosis . „ The system will be shut down if the error occurs 16 times.2.46 Output Over Current Detection Remote Controller Display L5 Outdoor Unit LED Display A5 11 21 34 41 Method of Malfunction Detection An output over-current is detected by checking the current that flows in the inverter DC section. September 22. „ An output over-current input is fed from the output over-current detection circuit to the microcomputer. „ A speed error occurs while the compressor is running. Malfunction Decision Conditions „ A position signal error occurs while the compressor is running.Si10-417.fm Page 118 Wednesday.

Check the electricals' connectors and other fittings.13 Refer to P.7-1 Refer to P. ∗ An output over-current may result from wrong internal wiring. YES Any LED off? NO 2A Service Diagnosis Correct the power supply or replace the SPM. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Check No.fm Page 119 Wednesday. V and W.163 Caution Be sure to turn off power switch before connect or disconnect connector.Si10-417. Keep on using as it is (monitor). See if the same error occurs. September 22.: 1225477 Check with the inverter checker (∗). take the following procedure.158 Check No. (Replace the outdoor unit PCB. Stop valve fully open? NO Fully open the stop valve. ∗ Inverter checker Part No. NO Error again? A YES Turn off the power and disconnect the harnesses U.) 119 . or parts damage may be occurred. for example.160 Check No. YES Turn off the power and turn it on again to get the system started. and the system is interrupted by an output over-current.8 Refer to P. If the wires have been disconnected and reconnected for part replacement.

fm Page 120 Wednesday. YES Short-circuit or breakage between compressor's coil phases? YES Replace the compressor. Normal? NO YES Turn off the power. Check the electricals' connectors and other fittings. (Replace the outdoor unit PCB.) Check the supply voltage. 7-1 Check the installation condition. (Replace the outdoor unit PCB. Possible causes l Instantaneous supply voltage drop l Compressor motor overloaded l Contact-induced electrical short-circuit Keep on using as it is (monitor).: 1225477 2A Check No. Turn on the power again and get restarted.Si10-417. (R2852) 120 Service Diagnosis . NO Check No. ∗ Inverter checker Part No. Check No. discharge and suction pressures. Voltage as rated? Correct the power supply or replace the SPM.) NO Correct the power supply. 13 Check the power transistor. 2004 6:38 PM Troubleshooting Si10-417 A Monitor the supply voltage. and other factors for a long term. September 22. and reconnect the harnesses. 8 Check the discharge pressure. Replace the SPM.

„ The system will be shut down if the error occurs 16 times. „ A speed error occurs while the compressor is running.2. September 22.Si10-417.fm Page 121 Wednesday. 2004 6:38 PM Si10-417 Troubleshooting 5.47 Output Over Current Detection Remote Controller Display L5 Method of Malfunction Detection An output over-current is detected by checking the current that flows in the inverter DC section. Malfunction Decision Conditions „ A position signal error occurs while the compressor is running. „ An output over-current input is fed from the output over-current detection circuit to the microcomputer. „ Clearing condition: Continuous run for about 5 minutes (normal) Supposed Causes „ „ „ „ „ „ „ „ Service Diagnosis Over-current due to defective power transistor Over-current due to wrong internal wiring Over-current due to abnormal supply voltage Over-current due to defective PCB Error detection due to defective PCB Over-current due to closed stop valve Over-current due to compressor failure Over-current due to poor installation condition 121 .

∗ An output over-current may result from wrong internal wiring. Check the electricals' connectors and other fittings.163 Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. YES Any LED off? NO 2A 122 Correct the power supply or replace the SPM. Keep on using as it is (monitor). or parts damage may be occurred.159 Check No. September 22.fm Page 122 Wednesday. 2004 6:38 PM Troubleshooting Trouble shooting Check No.) Service Diagnosis . If the wires have been disconnected and reconnected for part replacement.7-2 Refer to P.8 Refer to P. (Replace the outdoor unit PCB.: 1225477 Check with the inverter checker (∗). for example. YES Turn off the power and turn it on again to get the system started. See if the same error occurs. take the following procedure. NO Error again? A YES Turn off the power and disconnect the harnesses U. Stop valve fully open? NO Fully open the stop valve.13 Refer to P. and the system is interrupted by an output over-current.Si10-417. ∗ Inverter checker Part No. V and W.160 Check No.

and other factors for a long term. YES Short-circuit or breakage between compressor's coil phases? YES Replace the compressor.) NO Correct the power supply. Possible causes l Instantaneous supply voltage drop l Compressor motor overloaded l Contact-induced electrical short-circuit Keep on using as it is (monitor).) Check the supply voltage. 8 Check the discharge pressure. (Replace the outdoor unit PCB.fm Page 123 Wednesday. 7-1 Check the installation condition. Normal? NO YES Turn off the power. 2004 6:38 PM Si10-417 Troubleshooting A Monitor the supply voltage. ∗ Inverter checker Part No. (R2852) Service Diagnosis 123 . Replace the SPM. 13 Check the power transistor. Voltage as rated? Correct the power supply or replace the SPM. (Replace the outdoor unit PCB. and reconnect the harnesses. September 22. discharge and suction pressures. Check the electricals' connectors and other fittings. NO Check No.: 1225477 2A Check No.Si10-417. Turn on the power again and get restarted. Check No.

Note : The values are different from model to model. September 22.1 Insufficient Gas Remote Controller Display U0 Method of Malfunction Detection Gas shortage detection I : A gas shortage is detected by checking the CT-detected input current value and the compressor running frequency. when the status of running frequency > (Hz) is kept on for a certain time. or indoor unit or outdoor unit heat exchanger thermistor disconnected. Supposed Causes „ Refrigerant shortage (refrigerant leakage) „ Poor compression performance of compressor „ Discharge pipe thermistor disconnected. 1120 / 256 –80 65 Others 2760 / 256 –140 55 Gas shortage detection II : If a gas shortage error takes place 4 times successively. room or outdoor air temperature thermistor disconnected „ Stop valve closed „ Electronic expansion valve defective 124 Service Diagnosis . The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature.fm Page 124 Wednesday. 2004 6:38 PM Troubleshooting Si10-417 5.3.Si10-417. the system will be shut down.3 System 5. Malfunction Decision Conditions Gas shortage detection I : Input current < (A/Hz) x Compressor running frequency × Voltage + However. FTK(X)S. ATK(X)S series.

NO Check for gas leakage. CT in trouble (refer to H8). A NO Check No. YES Any thermistor disconnected? Check No. Oil oozing at relay pipe connections? YES NO Oil oozing at internal piping? YES Repair the pipe flare or replace the square union.fm Page 125 Wednesday.151 NO Check No.Si10-417. Gas shortage error again? YES B NO Procedure complete Service Diagnosis 125 .6 Refer to P. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector. Functioning Change for a specified amount of fresh refrigerant. Malfunctioning Replace the electronic expansion valve.4 Refer to P. 4 Electronic expansion valve functioning? NO YES Check the CT. or parts damage may be occurred.157 Reconnect in position. * Discharge pipe thermistor * Indoor / outdoor unit heat exchanger thermistor * Room temperature thermistor * Outdoor air thermistor Stop valve closed? YES Open the stop valve. September 22.

or the indoor unit or outdoor unit heat exchanger thermistor. Correct as required.fm Page 126 Wednesday. (2) Replace the compressor. B Malfunctioning Check No. 2004 6:38 PM Troubleshooting Si10-417 A Compressor vibrating too much? YES NO Check the power transistor harness for looseness. Also replace cracked pipe if any. (1) Replace the PCB. Correct it as required. Functioning Replace the room temperature or outdoor air thermistor. (R2853) 126 Service Diagnosis . Check the pipes for improper contact.Si10-417. Also replace cracked pipe if any. 6 Check the thermistors. September 22.

or indoor unit or outdoor unit heat exchanger thermistor disconnected. Supposed Causes „ Refrigerant shortage (refrigerant leakage) „ Poor compression performance of compressor „ Discharge pipe thermistor disconnected. Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature.fm Page 127 Wednesday. Note : The values are different from model to model. R410A 1756 / 256 –50 R22 2600 / 256 –300 RXD71BVMA 2420 / 256 55 Gas shortage detection II : If a gas shortage error takes place 4 times successively. the system will be shut down. Malfunction Decision Conditions Gas shortage detection I : Input current < (A/Hz) x Compressor running frequency × Voltage + However.2 Insufficient Gas Remote Controller Display U0 Method of Malfunction Detection Gas shortage detection I : A gas shortage is detected by checking the CT-detected input current value and the compressor running frequency.3. when the status of running frequency > 55 (Hz) is kept on for a certain time.Si10-417. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). room or outside air temperature thermistor disconnected „ Stop valve closed „ Electronic expansion valve defective Service Diagnosis 127 . 2004 6:38 PM Si10-417 Troubleshooting 5. September 22.

Oil oozing at relay pipe connections? YES NO Oil oozing at internal piping? YES Repair the pipe flare or replace the square union. A NO Check No. Gas shortage error again? YES B NO Procedure complete 128 Service Diagnosis . CT in trouble (refer to H8). Malfunctioning Replace the electronic expansion valve. Any thermistor disconnected? Check No.157 NO YES * Discharge pipe thermistor * Indoor / outdoor unit heat exchanger thermistor * Room temperature thermistor * Outdoor air thermistor Stop valve closed? YES Reconnect in position.Si10-417.6 Refer to P. Functioning Change for a specified amount of fresh refrigerant.fm Page 128 Wednesday. September 22. Open the stop valve. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector. 4 Electronic expansion valve functioning? NO YES Check the CT. or parts damage may be occurred.4 Refer to P.151 Check No. NO Check for gas leakage.

Check the pipes for improper contact. (2) Replace the compressor. Correct as required. 2004 6:38 PM Si10-417 Troubleshooting A Compressor vibrating too much? YES NO Check the power transistor harness for looseness. Also replace cracked pipe if any.fm Page 129 Wednesday. Correct it as required. September 22. B Malfunctioning Check No. or the indoor unit or outdoor unit heat exchanger thermistor.Si10-417. 6 Check the thermistors. Functioning Replace the room temperature or outdoor air thermistor. (1) Replace the PCB. Also replace cracked pipe if any. (R2853) Service Diagnosis 129 .

Note : The values are different from model to model. September 22.fm Page 130 Wednesday. 2004 6:38 PM Troubleshooting Si10-417 5. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time).Si10-417. Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature. when the status of running frequency > 55 (Hz) is kept on for a certain time. Gas shortage detection II : If a gas shortage error takes place 4 times straight.25 However. Malfunction Decision Conditions Gas shortage detection I : Input current < 8. or indoor unit or outdoor unit heat exchanger thermistor disconnected.78 / 256 (A/Hz) x Compressor running frequency + 0. Supposed Causes „ Refrigerant shortage (refrigerant leakage) „ Poor compression performance of compressor „ Discharge pipe thermistor disconnected. the system will be shut down.3 Insufficient Gas Remote Controller Display U0 Outdoor Unit LED Display A5 11 21 34 44 Method of Malfunction Detection Gas shortage detection I : A gas shortage is detected by checking the CT-detected input current value and the compressor running frequency. room or outside air temperature thermistor disconnected „ Stop valve closed „ Electronic expansion valve defective 130 Service Diagnosis .3.

157 NO YES * Discharge pipe thermistor * Indoor / outdoor unit heat exchanger thermistor * Room temperature thermistor * Outdoor air thermistor Stop valve closed? YES Reconnect in position. or parts damage may be occurred. Open the stop valve. Functioning Change for a specified amount of fresh refrigerant. September 22.Si10-417.6 Refer to P. 4 Electronic expansion valve functioning? NO YES Check the CT. NO Check for gas leakage. Oil oozing at relay pipe connections? YES NO Oil oozing at internal piping? YES Repair the pipe flare or replace the square union. Malfunctioning Replace the electronic expansion valve. A NO Check No. Gas shortage error again? YES B NO Procedure complete Service Diagnosis 131 . CT in trouble (refer to H8). Any thermistor disconnected? Check No.fm Page 131 Wednesday. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector.151 Check No.4 Refer to P.

Correct it as required. Functioning Replace the room temperature or outdoor air thermistor. (1) Replace the PCB. 6 Check the thermistors. September 22. B Malfunctioning Check No. Also replace cracked pipe if any. Correct as required. Also replace cracked pipe if any.fm Page 132 Wednesday. (2) Replace the compressor. (R2853) 132 Service Diagnosis . or the indoor unit or outdoor unit heat exchanger thermistor.Si10-417. Check the pipes for improper contact. 2004 6:38 PM Troubleshooting Si10-417 A Compressor vibrating too much? YES NO Check the power transistor harness for looseness.

Discharge pipe temp. Electronic expansion valve opening (the biggest value among operating units) ≥ 450 If a gas shortage error takes place 4 times successively.4 Insufficient Gas Remote Controller Display U0 Method of Malfunction Detection Gas shortage detection I : A gas shortage is detected by checking the power consumption value and the compressor running frequency. Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature. +20 3.Si10-417. > (255 / 256) × target discharge pipe temp. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). or indoor unit or outdoor unit heat exchanger thermistor disconnected. Gas shortage detection II : When the condition of the following 1-3 continued for a certain time. 2004 6:38 PM Si10-417 Troubleshooting 5. Note : The values are different from model to model. when the status of running frequency > 61 (Hz) is kept on for a certain time. During discharge pipe temperature control 2. Malfunction Decision Conditions Gas shortage detection I : Power consumption < 1862 / 256 (A/Hz) × Compressor running frequency + (-18) However. 1. the system will be shut down.3. room or outdoor air temperature thermistor disconnected „ Stop valve closed „ Electronic expansion valve defective Service Diagnosis 133 . Supposed Causes „ Refrigerant shortage (refrigerant leakage) „ Poor compression performance of compressor „ Discharge pipe thermistor disconnected. September 22.fm Page 133 Wednesday.

Malfunctioning Replace the electronic expansion valve. September 22.Si10-417. 2004 6:38 PM Troubleshooting Trouble shooting Si10-417 Caution Be sure to turn off power switch before connect or disconnect connector.157 NO YES * Discharge pipe thermistor * Indoor / outdoor unit heat exchanger thermistor * Room temperature thermistor * Outdoor air thermistor Stop valve closed? YES Reconnect in position. or parts damage may be occurred.6 Refer to P. 4 Electronic expansion valve functioning? NO YES Check the CT. Gas shortage error again? YES B NO Procedure complete 134 Service Diagnosis . CT in trouble (refer to H8). Open the stop valve. Oil oozing at relay pipe connections? YES NO Oil oozing at internal piping? YES Repair the pipe flare or replace the square union. NO Check for gas leakage. Any thermistor disconnected? Check No.4 Refer to P.fm Page 134 Wednesday. A NO Check No.151 Check No. Functioning Change for a specified amount of fresh refrigerant.

Also replace cracked pipe if any.fm Page 135 Wednesday.Si10-417. Also replace cracked pipe if any. (R2853) Service Diagnosis 135 . Functioning Replace the room temperature or outdoor air thermistor. Correct as required. September 22. Correct it as required. B Malfunctioning Check No. or the indoor unit or outdoor unit heat exchanger thermistor. (2) Replace the compressor. (1) Replace the PCB. 2004 6:38 PM Si10-417 Troubleshooting A Compressor vibrating too much? YES NO Check the power transistor harness for looseness. 6 Check the thermistors. Check the pipes for improper contact.

„ The system will be shut down if the error occurs 5 times. Supply voltage as specified? NO Correct the power supply.3. September 22. „ Clearing condition: Continuous run for about 60 minutes (normal) Trouble shooting Be sure to turn off power switch before connect or disconnect connector. Malfunction Decision Conditions „ An over-voltage signal is fed from the over-voltage Supposed Causes „ Supply voltage not as specified „ Over-voltage detection circuit defective „ PAM control part(s) defective detection circuit to the microcomputer (The voltage is over 400V). Service Diagnosis .5 Over-voltage Detection Remote Controller Display U2 Method of Malfunction Detection An abnormal voltage rise is detected by checking the specified over-voltage detection circuit. Caution Check the supply voltage. (Replace the outdoor unit PCB.) Check for such factors for a long term. replace the outdoor unit PCB.Error displayed again? NO A YES Repeat a couple of times. or parts damage may be occurred. (R2957) Note: 136 If the model doesn’t have SPM.Si10-417. 2004 6:38 PM Troubleshooting Si10-417 5. YES Turn on the power again.fm Page 136 Wednesday. A Disturbance factors ∗ Noise ∗ Power supply distortion Replace the SPM.

1 second. „ Clearing condition: Continuous run for about 60 minutes (normal) defective „ PAM control part(s) defective Trouble shooting Be sure to turn off power switch before connect or disconnect connector. Caution Check the supply voltage.) (Precaution before turning on the power again) Make sure the power has been off for at least 30 seconds. A YES A Replace the SPM. Disturbance factors Check for such factors ∗ Noise ∗ Power supply distortion for a long term. or parts damage may be occurred.fm Page 137 Wednesday. (R2854) Service Diagnosis 137 . or the voltage being detected by the DC voltage detection circuit is judged to be below 150 V for 0.3. YES Turn on the power again. ∗ Try to get restarted a couple of times. 2004 6:38 PM Si10-417 Troubleshooting 5. System restarted? NO Repeat a couple of times. (Replace the outdoor unit PCB. „ The system will be shut down if the error occurs 16 times.Si10-417. Supply voltage as specified? NO Correct the power supply.6 Low-voltage Detection Remote Controller Display U2 Method of Malfunction Detection An abnormal voltage rise or drop is detected by checking the detection circuit or DC voltage detection circuit. Malfunction Decision Conditions „ An over-voltage signal is fed from the over-voltage Supposed Causes „ Supply voltage not as specified „ Over-voltage detector or DC voltage detection circuit detection circuit to the microcomputer. September 22.

7 Low-voltage Detection Remote Controller Display U2 Outdoor Unit LED Display A5 14 21 31 44 Method of Malfunction Detection An abnormal voltage rise or drop is detected by checking the detection circuit or DC voltage detection circuit.1 second. September 22. Malfunction Decision Conditions „ An over-voltage signal is fed from the over-voltage Supposed Causes „ Supply voltage not as specified „ Over-voltage detector or DC voltage detection circuit detection circuit to the microcomputer. „ Clearing condition: Continuous run for about 60 minutes (normal) defective „ PAM control part(s) defective 138 Service Diagnosis . 2004 6:38 PM Troubleshooting Si10-417 5.Si10-417. „ The system will be shut down if the error occurs 16 times.3. or the voltage being detected by the DC voltage detection circuit is judged to be below 150 V for 0.fm Page 138 Wednesday.

September 22. Supply voltage as specified? NO Correct the power supply. (R2854) Service Diagnosis 139 . (Replace the outdoor unit PCB. A Replace the SPM. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Be sure to turn off power switch before connect or disconnect connector.fm Page 139 Wednesday.) (Precaution before turning on the power again) Make sure the power has been off for at least 30 seconds. Disturbance factors Check for such factors ∗ Noise ∗ Power supply distortion for a long term. YES Turn on the power again.Si10-417. Caution Check the supply voltage. System restarted? YES A NO Repeat a couple of times. or parts damage may be occurred. ∗ Try to get restarted a couple of times.

„ Clearing condition: Continuous run for about 60 minutes (normal) defective „ PAM control part(s) defective 140 Service Diagnosis . September 22. or more than 430 V occurred the voltage detected by the DC voltage detection circuit. Malfunction Decision Conditions „ An over-voltage signal is fed from the over-voltage Supposed Causes „ Supply voltage not as specified „ Over-voltage detector or DC voltage detection circuit detection circuit to the microcomputer.8 Over-voltage Detection Remote Controller Display U2 Method of Malfunction Detection An abnormal voltage rise is detected by checking the detection circuit or DC voltage detection circuit.3.Si10-417.fm Page 140 Wednesday. 2004 6:38 PM Troubleshooting Si10-417 5. „ The system will be shut down if the error occurs 4 times.

Si10-417. distortion ∗ Try to get restarted a couple of times.fm Page 141 Wednesday. Replace the SPM. (Replace the outdoor unit PCB. YES Turn on the power again. System restarted? YES A NO Repeat a couple of times. September 22. (R2854) Note: If the model doesn't have SPM. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector. Check the supply voltage. replace the outdoor unit PCB. or parts damage may be occurred.) A (Precaution before turning on the power again) Make sure the power has been off for at least 30 seconds. Disturbance factors Check for such factors ∗ Noise ∗ Power supply for a long term. Supply voltage as specified? NO Correct the power supply. Service Diagnosis 141 .

September 22. 142 Service Diagnosis . 2). or when the content of the data is abnormal.fm Page 142 Wednesday. „ Faulty indoor unit PCB. „ Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the indoor and outdoor units (wire No. „ Indoor unit-outdoor unit signal transmission error due to disturbed power supply waveform.Si10-417.9 Signal Transmission Error (between Indoor and Outdoor Units) Remote Controller Display U4 Method of Malfunction Detection The data received from the outdoor unit in indoor unitoutdoor unit signal transmission is checked whether it is normal. „ Indoor unit-outdoor unit signal transmission error due to wiring error. 2004 6:38 PM Troubleshooting Si10-417 5. Supposed Causes „ Faulty outdoor unit PCB.3. Malfunction Decision Conditions When the data sent from the outdoor unit cannot be received normally.

2. Replace indoor unit control PCB . 2004 6:38 PM Si10-417 Trouble shooting Check No. Check the indoor unit-outdoor unit connection wires. September 22. and correct it.10 Refer to P. Is LED A flashing? YES NO Correct the indoor unit-outdoor unit connection wires. 1 and No. and between No 2 and No. 10 Check power supply waveform. Is there any disturbance? YES NO Replace the connection wires between the indoor and outdoor units. Is there any wiring error? NO Check the outdoor unit's LED A.Si10-417. (R2840) Service Diagnosis 143 . YES Check the voltage of the indoor unit-outdoor unit connection wires between No. 3. Diagnose the outdoor unit.162 Troubleshooting Caution Be sure to turn off power switch before connect or disconnect connector. Locate the cause of the disturbance of the power supply waveform.fm Page 143 Wednesday. or parts damage may be occurred. Is the voltage 0 V? YES NO Check No.

3.Si10-417. If the indoor unit cannot communicate with the outdoor unit for 15 seconds. September 22. the system will be shut down. Malfunction Decision Conditions When the data sent from the outdoor unit cannot be received normally. „ Faulty indoor unit PCB.fm Page 144 Wednesday. „ Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the indoor and outdoor units (the transmission wire). „ Indoor unit-outdoor unit signal transmission error due to wiring error. or when the content of the data is abnormal.10 Outdoor Unit PCB Abnormality or Signal Transmission Circuit Abnormality Remote Controller Display U4 Method of Malfunction Detection The data received from the outdoor unit in indoor unitoutdoor unit signal transmission is checked whether it is normal. 144 Service Diagnosis . 2004 6:38 PM Troubleshooting Si10-417 5. Supposed Causes „ Faulty outdoor unit PCB.

(less than 30m) Replace the outdoor unit PCB. Is LED A flashing? NO Correct the indoor unit-outdoor unit connection wires.fm Page 145 Wednesday. Replace the connection wirings. Fine Not enough The connection YES wiring length over 30m? NO Check the outdoor unit's LED A. or parts damage may be occurred. (R3046) Service Diagnosis 145 .2 and No. September 22. Carry out the wiring work within the regulation. (Touch the No. YES Disconnect the No. earth. Check the voltage of the indoor unit-outdoor unit connection wires between No. NO Replace the outdoor unit PCB. between wirings. 3.2 termintal with (-) in DC range) Is the voltage 30~50V? YES Replace the indoor unit PCB. Is there any wiring error? YES NO Fully insulated? ex. 2004 6:38 PM Si10-417 Troubleshooting Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector. Check the indoor unit-outdoor unit connection wires.Si10-417.3 terminal.

YES Check the code numbers (2P01234. Supposed Causes „ „ „ „ Trouble shooting Wrong models interconnected Wrong indoor unit PCB mounted Indoor unit PCB defective Wrong outdoor unit PCB mounted or defective Caution Be sure to turn off power switch before connect or disconnect connector. or parts damage may be occurred. Replace the indoor unit PC board (1) (or the outdoor unit PC board). for example) of the indoor and outdoor unit PC boards with the Parts List. Malfunction Decision Conditions The separate type and multi type are interconnected. Matched compatibly? YES 146 NO Change for the specified PC board (1) or (2).fm Page 146 Wednesday.Si10-417.3. (Q0347) Service Diagnosis . Indoor unit and outdoor unit matched? NO Match the compatible models. September 22. 2004 6:38 PM Troubleshooting Si10-417 5.11 Unspecified Voltage (between Indoor and Outdoor Units) Remote Controller Display UA Method of Malfunction Detection The supply power is detected for its requirements (different from separate type and multi type) by the indoor / outdoor transmission signal. Check the indoor and outdoor unit model numbers.

YES Check the combination of all the models being connected. UH Outdoor Unit LED Display A5 11 21 31 41 Method of Malfunction Detection A wrong connection is detected by checking the combination of indoor and outdoor units on the microcomputer.12 Anti-icing Function in Other Rooms / Unspecified Voltage (between Indoor and Outdoor Units) Remote Controller Display UA. Error-displaying air-conditioner running? NO YES Supply voltage as specified? NO The freeze protection function is activated in other rooms. (R3066) Service Diagnosis 147 .3. 2004 6:38 PM Si10-417 Troubleshooting 5. September 22.Si10-417. Normal? NO Reconnect. Correct. Refer to A5. or parts damage may be occurred. Malfunction Decision Conditions „ Operation halt due to the anti-icing function in other rooms „ Operation halt due to unspecified internal and/or external voltages „ Operation halt due to mismatching of indoor and outdoor units Supposed Causes „ Operation halt due to the anti-icing function in other rooms „ Wrong connections at the indoor unit „ PCB wrongly connected Trouble shooting Caution Be sure to turn off power switch before connect or disconnect connector.fm Page 147 Wednesday. YES Check the model name.

3. 2004 6:38 PM Troubleshooting Si10-417 5. (R3045) 148 Service Diagnosis . Malfunction Decision Conditions „ Operation halt due to the anti-icing function in other Supposed Causes „ Operation halt due to the anti-icing function in other Trouble shooting rooms „ Operation halt due to unspecified voltage between indoor and outdoor units rooms „ Wrong connections at the indoor unit „ PCB wrongly connected Caution Be sure to turn off power switch before connect or disconnect connector.fm Page 148 Wednesday. September 22. or parts damage may be occurred. Refer to A5.Si10-417. Normal? NO Reconnect. YES Check the model number.UH Method of Malfunction Detection A wrong connection is detected by checking the combination of indoor and outdoor units on the microcomputer.13 Anti-icing Function in Other Rooms / Unspecified Voltage (between Indoor and Outdoor Units) Remote Controller Display UA. Error-displaying air-conditioner running? NO The anti-icing function is activated in other rooms. YES Supply voltage as specified? NO Correct. YES Check the combination of all the models being connected.

Si10-417. 5.1 Fan Motor Connector Output Check Check No.4. Check motor control voltage (pins 4-3).4 Check 5.01 1. Check rotation pulse input (pins 4-1). 2.fm Page 149 Wednesday. Check rotation command voltage output (pins 4-2).0V (reference potential) 3 Motor control voltage (15 VDC) 2 Rotation command voltage (1 to 5 VDC) 1 Rotation pulse input (R1224) Service Diagnosis 149 .0V (reference potential) Motor control voltage (15 VDC) Rotation command voltage (1~ 5 VDC) Rotation pulse input Lower fan connector 8 Motor power supply voltage 7 Unused 6 Unused 5 Unused 4 P. S1 7 6 5 4 3 2 1 Motor power supply voltage Unused Unused P. Check motor power supply voltage output (pins 4-7 and 4-8). 3. 2004 6:38 PM Si10-417 Troubleshooting 5. 4.0V (reference potential) Motor control voltage (15 VDC) Rotation command voltage (1~ 6 VDC) Rotation pulse input (R3199) <In case of Floor Standing Type> Upper fan connector 7 6 5 4 3 2 1 Motor power supply voltage Unused Unused P. September 22. Check connector connection.

S202 5 4 3 2 1 Motor power supply voltage Unused Unused P.2 Limit Switch Continuity Check Check No.Si10-417.4.fm Page 150 Wednesday.02 Si10-417 1. Check the continuity of the switch connection. 2004 6:38 PM Troubleshooting Check No.3 Remove the front grille.0V (reference potential) Motor control power supply (R1073) 5. 2. Keep the shutter open and closed all the way for each continuity check steps. Check motor control voltage output (pins 2-1). Upward Tester Limit switch Forward Shutter status Open Closed Continuity Continuity No continuity (Q0363) ∗ 150 The shutter can be opened and closed with hand. Service Diagnosis . Check connector connection. The limit switch is located at the left side of the drain pan assembly. September 22.

∗If latching sound is generated. September 22. 2. the outdoor unit PCB is faulty. and check to see if that EV generates latching sound. 3.4. mount a good coil (which generated latching sound) in the EV unit that did not generate latching sound. Check the conductivity between pins 1.Si10-417. 2004 6:38 PM Si10-417 Troubleshooting 5. Turn the power off and back on again.4 (for Pair System) Conduct the followings to check the electronic expansion valve (EV). the EV unit is faulty. and between pins 2.3 Electronic Expansion Valve Check Check No. If no EV generates latching sound in the above step 2. If any of the EVs does not generate latching noise in the above step 2. If there is no conductivity between the pins. disconnect that connector and check the conductivity using a tester. Note: Please note that the latching sound varies depending on the valve type. and check to see if all the EVs generate latching sound. Check to see if the EV connector is correctly inserted in the PCB. 1. 5. ∗If latching sound is not generated. Harness 6P Check 6P Connector 1 2 3 4 5 6 5-2 5-4 6-1 6-3 (R1082) 4. the outdoor unit PCB is faulty. If the conductivity is confirmed in the above step 2. 3 and 6. Service Diagnosis 151 .fm Page 151 Wednesday. the EV coil is faulty. 4 and 5. Compare the EV unit and the connector number.

Turn the power off and back on again. 1. and check to see if all the EVs generate latching sound. the EV coil is faulty. If any of the EVs does not generate latching noise in the above step 2. Note: Please note that the latching sound varies depending on the valve type. 3. 2. 4. 5. Check to see if the EV connector is correctly inserted in the PCB. the EV unit is faulty. September 22. the outdoor unit PCB is faulty. 4 and 5. ∗If latching sound is not generated. ∗If latching sound is generated.fm Page 152 Wednesday. disconnect that connector and check the conductivity using a tester. 3 and 6. and check to see if that EV generates latching sound. 152 Service Diagnosis . Compare the EV unit and the connector number. mount a good coil (which generated latching sound) in the EV unit that did not generate latching sound. If the conductivity is confirmed in the above step 2.4 (for Multi System) Conduct the followings to check the electronic expansion valve (EV).Si10-417. If no EV generates latching sound in the above step 2. 2004 6:38 PM Troubleshooting Si10-417 Check No. Check the conductivity between pins 1. and between pins 2. the outdoor unit PCB is faulty. If there is no conductivity between the pins.

opened position. (The low pressure of Replace the EVn of the room. the unit makes pump YES down. the unit becomes (R1432) vacuum) „IT is activated. Heating: (R1431) „The unit does not heat „Refrigerant flow rate vary by unit (Discharge air temperatures are different by room) „Peak cut (2) Valve body catches Reset power supply and conduct cooling operation unit at complete close by unit. position. Check the liquid pipe (Symptom) temperature of noCooling: operation unit. (Symptom) Check the low pressure Cooling: „The only unit having problem does not cool Does the the room . pressure become into NO „When the only faulty vacuum zone? unit is in operation. „Water leakage at the no-operation unit Is it almost „Flow noise of same as the outside NO refrigerant in the noair temperature? operation unit „Operation halt due to YES icing protection Replace the EVn of the room.Si10-417. September 22. „Abnormal discharge pipe temperature Heating: Insufficient gas due to liquid refrigerant stagnation inside the faulty indoor unit (Only for heat pump model) „The unit does not heat the room. „Abnormal discharge pipe temperature Service Diagnosis 153 . 2004 6:38 PM Si10-417 Troubleshooting Valve Body Condition Check Method / Measure (Symptom) (1) Valve body catches Reset power supply and cooling operation unit at fully opened or half conduct by unit.fm Page 153 Wednesday. „IT is activated.

2004 6:38 PM Troubleshooting Valve Body Condition (Symptom) (3) Valve does not open fully.Si10-417. September 22. the valve may catch anywhere of the body. Service Diagnosis .) „IT is actuated. (Symptom) „The unit does not cool nor heat (only for heat pump model. „Abnormal discharge pipe temperature 154 Si10-417 Check Method / Measure Check the number of rotation of shaft if it is 5 and half from full open to complete close using manual coil for electronic expansion valve. When the number of rotation of shaft is less than the above value.fm Page 154 Wednesday.

1) ∗ Four way valve coil Cooling / dry : No continuity Heating : Continuity NO Replace the outdoor unit PCB. 2004 6:38 PM Si10-417 Troubleshooting 5. DC180-220V Compressor Time ON Service Diagnosis (R2856) 155 . S80 voltage at DC 180-220 V with compressor on? (Fig. Four way valve coil resistance at 1500 Ω? NO YES (Fig.4 Four Way Valve Performance Check Check No. Replace the four way valve.5-1 Turn off the power and turn it on again. 1) Voltage at S80 Replace the four way valve coil.4.Si10-417. September 22. YES Disconnect the four way valve coil from the connector and check the continuity. Start the heating-mode run.fm Page 155 Wednesday.

5kΩ? NO YES (Fig. 1) ∗ Four way valve coil Cooling / dry : No continuity Heating : Continuity NO Replace the outdoor unit PCB. Four way valve coil resistance at 3kΩ±0. September 22. Replace the four way valve. 2004 6:38 PM Troubleshooting Check No.fm Page 156 Wednesday.Si10-417. 1) Voltage at S80 Replace the four way valve coil. YES Disconnect the four way valve coil from the connector and check the continuity. Start the heating-mode run. S80 voltage at DC 180-220 V with compressor on? (Fig. DC180-220V Compressor Time ON 156 (R3047) Service Diagnosis .5-2 Si10-417 Turn off the power and turn it on again.

0 (kΩ) -15 150 -10 116. Thermistor R25°C=20kΩ B=3950 Temperature (°C) -20 211.2 5 51.fm Page 157 Wednesday.5 -5 88 0 67.9 10 40 15 31.6 45 8.4.5 Thermistor Resistance Check Check No. 2004 6:38 PM Si10-417 Troubleshooting 5.6 Remove the connectors of the thermistors on the PCB.8 20 25 25 20 30 16 35 13 40 10. September 22.Si10-417. The relationship between normal temperature and resistance is shown in the graph and the table below.2 Service Diagnosis 157 .7 50 7. and measure the resistance of each thermistor using tester.

September 22. Abnormal Normal Does the discharged air from other outdoor unit cause an increase of the suction air temperature? YES Change the position of the air discharge grille or the installation location.7-1 Installation condition check Check the allowable dimensions of the air suction and discharge area.) (R1438) 158 Service Diagnosis .4.Si10-417.fm Page 158 Wednesday. NO Is the heat exchanger very dirty? YES Clean the heat exchanger.6 Installation Condition Check Check No. Change the position of the air discharge grille or the installation location. 2004 6:38 PM Troubleshooting Si10-417 5. Check the outside air temperature (temperature of air taken in by the outdoor unit). (The outside air temperature shall be 43˚C or lower. NO Is the air flow blocked by obstacles or winds blowing in the opposite direction? NO YES Change the installation location or direction.

NO Is the air flow blocked by obstacles or winds blowing in the opposite direction? NO YES Change the installation location or direction. Abnormal Normal Does the discharged air from other outdoor unit cause an increase of the suction air temperature? YES NO Is the heat exchanger very dirty? YES Change the position of the air discharge grille or the installation location. 2004 6:38 PM Si10-417 Check No. Check the outside air temperature (temperature of air taken in by the outdoor unit).Si10-417. (The outside air temperature shall be 46˚C or lower.) (R3048) Service Diagnosis 159 . Clean the heat exchanger. Change the position of the air discharge grille or the installation location. September 22.7-2 Troubleshooting Installation condition check Check the allowable dimensions of the air suction and discharge area.fm Page 159 Wednesday.

(R1443) 5.4. YES Is the stop valve open? NO Open the stop valve.7 Discharge Pressure Check Check No. (R2857) 160 Service Diagnosis .8 Outdoor Unit Fan System Check Check No. A Fan motor lead wire connector disconnected? YES Reconnect. Outdoor unit fan running? NO A YES Outdoor unit fan system functioning.fm Page 160 Wednesday. NO Go to Check No. September 22. 15-1·2.9 „ With DC Motor Check the outdoor unit fan system. 2004 6:38 PM Troubleshooting Si10-417 5.4. YES Is the connection pipe deformed? NO Replace the pipe installed at the site.Si10-417. YES At the heat exchanger and air filter dirty? YES NO Clean.8 Discharge pressure check High NO Replace compessor. Replace the compressor.

Does the outdoor fan rotate? YES NO Abnormal Check the fan motor lead wire Repair. The outdoor fan system is normal. connector for secure connection. Continuity No continuity Replace the fan motor. YES Replace the fan motor. white black NO NO Check the fan capacitor for continuity. is turned on? 2. Replace the outdoor unit PCB.black.fm Page 161 Wednesday. (R2670) Service Diagnosis 161 .Si10-417. 2004 6:38 PM Si10-417 Troubleshooting „ With AC Motor Check the outdoor fan system. red . September 22. Normal Does Are the YES resistance at connector the outdoor unit fan start just after the power leads ∞? 1.

check after operating the NO equipment for Check for gas leaks.1). YES Replace the refrigerant.1] [Fig. Is any moisture found in sight glass. and check the waveform disturbance.Si10-417. „ Check to see if the power supply waveform is a sine wave (Fig.10 Inverter Units Refrigerant System Check Check No.2] 5. 2004 6:38 PM Troubleshooting Si10-417 5. a sufficient See the section on insufficient length of time. September 22.2) [Fig. NO YES Conduct vacuum Conduct the drying.4. (R1445) 162 Service Diagnosis .10 Measure the power supply waveform between pins 1 and 3 on the terminal board.4.11 Refrigerant system check Is the discharge thermister disconnected from the holder? YES Correct the problem.9 Power Supply Waveforms Check Check No. „ Check to see if there is waveform disturbance near the zero cross (sections circled in Fig. gas detection.fm Page 162 Wednesday.

13 „ Checking the power transistor z Never touch any live parts for at least 10 minutes after turning off the circuit breaker. measure the voltage at the power transistor (+) and (-) terminals. Be careful never to touch any live parts. z If you cannot avoid to touch a live part. Tester's Power Power negative transistor UVW transistor UVW terminal (+) (–) Tester's Power Power positive UVW transistor UVW transistor terminal (+) (–) Normal Several kΩ to several MΩ resistance Abnormal 0 or ∞ resistance Service Diagnosis 163 . 5. September 22.11 Capacitor Voltage Check Check No. make sure that the power transistor's supply voltage is below 50 V using the tester. * Since capacitor (+) and (-) are connected to power transistor (+) and (-). z For the UVW. 2004 6:38 PM Si10-417 Troubleshooting 5.4.fm Page 163 Wednesday. capacitor voltage can be measured at the power transistor (+) and (-) terminals.Si10-417. make measurements at the Faston terminal on the board or the relay connector. Set the multi-tester to DC and VOLTAGE RANGE before measurement.12 Power Transistor Check Check No.4.12 „ Checking the capacitor voltage z With the circuit breaker still on.

13 Main Circuit Electrolytic Capacitor Check Check No.4.14 „ Checking the main circuit electrolytic capacitor z Never touch any live parts for at least 10 minutes after turning off the circuit breaker. z Check the continuity with the tester. September 22. Reverse the pins and make sure there is continuity.Si10-417.fm Page 164 Wednesday. 164 Service Diagnosis . make sure there is no DC voltage using the tester. 2004 6:38 PM Troubleshooting Si10-417 5. z If unavoidably necessary to touch a live part.

(4) Make a turn of the fan motor with a hand. If the voltage in Step (2) is not applied. (1) Stop the operation first and then the power. September 22. reconnect the connector S70. 2004 6:38 PM Si10-417 Troubleshooting 5.fm Page 165 Wednesday. PCB S70 7 6 5 4 3 2 1 Turning speed pulse input (0-15 V) 15V DC270V (R2859) ∗ Propeller fan motor : S70 Service Diagnosis 165 .Si10-417. the outdoor-unit fan may also be in trouble. Replace the DC fan motor. it means the PCB is defective. (2) Make sure there is about DC 270 V between pins 4 and 7.14 Turning Speed Pulse Input on the Outdoor Unit PCB Check Check No.15-1 <Propeller fan motor> Make sure the voltage of 270±30V is being applied. Check the fan too. (3) With the system and the power still off. If the fuse is blown out. Replace the PCB.If there are both the voltage (2) and the pulse (4). replace the PCB. and make sure the pulse (0-15 V) appears twice at pins 1 and 4. If the pulse in Step (4) is not available. and disconnect the connector S70.4. it means the Hall IC is defective.

(3) With the system and the power still off. the outdoor-unit fan may also be in trouble. Replace the DC fan motor. and disconnect the connector S70. (1) Stop the operation first and then the power off. If the voltage in Step (2) is not applied.fm Page 166 Wednesday. reconnect the connector S70. (2) Make sure there is about DC 280 V between pins 4 and 7. If the pulse in Step (4) is not available.15-2 Si10-417 <Propeller fan motor> Make sure the voltage of 290~380V is being applied.Si10-417. Replace the PCB. and make sure the pulse (0-15 V) appears twice at pins 1 and 4. Check the fan too. (4) Make a turn of the fan motor with a hand. September 22. it means the Hall IC is defective. PCB S70 7 6 5 4 3 2 1 Fan motor power supply voltage (310~340V) P.5V) Turning speed pulse input (R3052) ∗ Propeller fan motor : S70 166 Service Diagnosis . If there are both the voltage (2) and the pulse (4). replace the PCB. 2004 6:38 PM Troubleshooting Check No. If the fuse is blown out. it means the PCB is defective.0V (reference of electric potential) Fan motor control voltage (DC15V) Turning speed control voltage (DC~6.

Check the connector connection. September 22.15 Hall IC Check Check No. ∗Generation of 3 pulses between pins 2 and 3 when the fan motor is operating. Failure of (2) Æ faulty hall IC Æ Replace the fan motor. check the following. 2004 6:38 PM Si10-417 Troubleshooting 5.fm Page 167 Wednesday. Failure of (1) Æ faulty PCB Æ Replace the PCB.Si10-417. Both (1) and (2) result Æ Replace the PCB.16 1. With the power ON. Service Diagnosis 167 . 2.4. operation OFF. and the connector connected. ∗Output voltage of about 5 V between pins 1 and 3.

Osaka. Konan 2-chome. 4-12. 530-8323 Japan Tokyo Office: JR Shinagawa East Bldg. and information in this brochure are subject to change without notice. 2004 6:36 PM Dealer Head Office: Umeda Center Bldg. Nakazaki-Nishi 2-chome.. September 22.fm Page 2 Wednesday.. designs. 18-1.Cover. Minato-ku.com/global/ c All rights reserved The specifications.daikin. Printed in Japan 09/2004 AK . Kita-ku. 108-0075 Japan http://www. Tokyo.