®

Final Assessment Learner Information Guide– PMBOK Guide - Fifth Edition

Project Management
Extension Certificate Program
Final Assessment Learner Information Guide
(Online Final Assessment Paper Course)
XPRM 20001

(PMBOK® GUIDE) - FIFTH EDITION
Based on the Project Management Institute,
A Guide to the Project Management Body
of Knowledge - FIFTH EDITION

PMBOK is a registered mark of the Project Management Institute, Inc.

I

®

Final Assessment Learner Information Guide– PMBOK Guide - Fifth Edition

This publication is a derivative work of A Guide to the Project
Management Body of Knowledge (PMBOK® Guide) – Fifth Edition,
which is copyrighted material of and owned by, Project Management
Institute, Inc. (PMI), Copyright 2013. This publication has been
developed and reproduced with the permission of PMI. Unauthorized
reproduction of this material is strictly prohibited. The derivative work is
the copyrighted material of and owned by, Mount Royal University,
Copyright 2013.

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Appendix title pages or white space due to section breaks). Once the paper meets the length requirement. MRU PM EXTENSION CERTIFICATE PROGRAM 1 UPDATED: AUGUST 2014 .® Final Assessment Learner Information Guide– PMBOK Guide . A larger size font for headings is encouraged and the use of Arial 10 point font is acceptable in appropriate charts and tables. Project Paper: Students will develop a project paper applying the project management processes found in a typical project life cycle. (subject to the rewrite fee). it is also acceptable to document a project that is completely finished or one that is currently underway. now that you have taken Mount Royal University’s Project Management Extension Certificate Program courses. Final Assessment papers submitted in the Fall term of 2013 or any term of 2014 may be written based on either the Fourth or the Fifth Editions of the PMBOK® Guide. All papers must use Arial 12 point font-type. Any Final Assessment paper submitted after January 1. the learner will be asked to follow the rewrite procedure (see the “Paper Rewrite” item below). title pages. you are encouraged to also describe what you might have done differently. The project must have sufficient scope and complexity that will allow you to demonstrate application of the required project management processes. The Project Management Final Assessment paper is the final component in the Mount Royal University (MRU) Project Management Extension Certificate Program. single line spacing for the main text.Fifth Edition. The paper is to be no longer than 25 pages of content (including all support materials and/or Appendices.Fifth Edition PROJECT MANAGEMENT – FINAL ASSESSMENT PAPER IMPORTANT: This Final Assessment Learner Information Guide is based on the A Guide to the Project Management Body of Knowledge (PMBOK® Guide) . 1.Fifth Edition.Fifth Edition only. it can then be re-submitted. 2015 must be written based on the PMBOK® Guide . in consultation with their assigned course advisor / paper grader. Inc. NOTE: Please ensure you clearly identify on the FRONT COVER PAGE of your paper. not to choose a project that is too large or complex for you to document within the 25 page content limitation. PMBOK is a registered mark of the Project Management Institute. will be required to choose a project. whether you have based your paper on the Fourth Edition or the Fifth Edition of the PMBOK® Guide course materials. practices and principles learned throughout the six core courses or three online modules. current or past work project Fundraising campaign for a charity • • Conference or Seminar Community or special event Note: Although the tense used throughout this document to describe the various requirements of the Final Assessment paper will refer primarily to a project that has not yet started. as they apply in the PMBOK® Guide . along with your name. 2. NOTE: For papers longer than 25 pages of content. in which case. Outlined below are the main criteria for completing the Final Assessment paper. Participants are expected to complete a final paper incorporating project management fundamentals. please use the Fourth Edition version of this Final Assessment Learner Information Guide. Project Selection: Students. but excluding any Table of Contents pages. You are cautioned though. Some suggestions for projects include a: • • Future. marks will be deducted or the paper submission may even be refused. When documenting anything that has been completed. If you are writing your paper based on the Fourth Edition.

Application of Project Management Processes: In this Program. 5. Confirmation of Registration and Contact Information: Upon registering over the phone. All other required information regarding paper criteria. in person. or by mail. Note that a current e-mail address is required to access the online course information.ca/conted home page and type Project Management Final Assessment Paper in the Search box and click GO.mtroyal. This receipt will include IMPORTANT INFORMATION for contacting the MRU Student and Program Liaison and who will assist as applicable.ca/conted . At the time you register online. Exactly when and how the project management processes are applied in a given project can vary significantly. and Frequently Asked Questions can be found in this Final Assessment Learner Information Guide document. Then click on the link for the version of the latest Final Assessment Learner Information Guide you require for your paper. it is expected that appropriate tools and templates used throughout the Mount Royal University Project Management Extension Certificate Program courses (or from other suitable sources) will be incorporated in your paper. Once you have logged into the Blackboard course.mtroyal.Fifth Edition 3. your paper will demonstrate the integration and interaction between the processes and the purpose each serves in managing a project. Then click on the link for the version of the latest Final Assessment Learner Information Guide you require for your paper. MRU PM EXTENSION CERTIFICATE PROGRAM 2 . you will be provided with information and a Mount Royal University login to access the online Blackboard course environment.® Final Assessment Learner Information Guide– PMBOK Guide . Final Assessment Learner Information Guide: The latest version of this document can always be found at Mount Royal University’s Continuing Education website at: www. This will contain the required information to contact the MRU Student and Program Liaison. OR: Simply access the www. Then click on either the Project Management Extension Certificate or Project Management Online Extension Certificate link. OR: Once you have registered in the Final Assessment Paper course. It is further expected that through the application of these various Project Management processes. Thus. it is not possible to prescribe any specific template that must be used when writing this paper. NOTE: If you register online you will NOT receive a mailed Confirmation of Registration. Once you are on MRU’s website. The link for the Final Assessment Paper course webpage will appear towards the top of the list. click on the “Certificates / Diplomas” link to view the “Certificate and Diploma Programs” page. click on the Content link found at the left on the main menu. No other details about the paper itself will be sent to you in the mail. you MUST print your own confirmation as directed. 4. grading system. click on the “PM Final Assessment” link. demonstrating your understanding of how to apply the project management processes. However. depending on industry and company specific requirements. At the left. with logging into the online Blackboard platform and into the Final Assessment Paper course. you will receive a Confirmation of Registration in the mail. you learned that all the project management processes can be aggregated into five Process Groups.

The advisor’s time for discussions and email replies is limited.® Final Assessment Learner Information Guide– PMBOK Guide . the latest version of this document can always be found on the MRU Continuing Education website at: www. Refer to the Frequently Asked Questions section for more details on what information about your project to communicate to your advisor. 9. The deadline to apply for the rewrite is 60 days after notification of the original paper grade. Individuals who are unsuccessful on the second rewrite will be required to wait a year and re-take. ON THE DUE DATE IMPORTANT: A PDF version of the paper must be submitted through the Assignment Dropbox in the Assignment area within the online Final Assessment Paper course you are registered in. Only one rewrite can be requested per term. Please optimize the time with your advisor by preparing specific questions beforehand and keeping conversations or emails brief and on-topic. Early submission of your paper is encouraged. 10.ca/conted . 8.M. 7. discussion board or phone is strongly advised as early as possible in the term.ca/conted website. Your advisor can counsel you on choosing a suitably sized project to document in your paper.mtroyal. All papers must be submitted by: 4:30 P. preventing a student from submitting the paper by the due date. MRU PM EXTENSION CERTIFICATE PROGRAM 3 . A maximum of two rewrites can be requested. The fee for a rewrite is $189 plus GST. MRU Contacts: Information regarding the paper requirements and the grading system are given later in this document. Please refer to the Grading System information given later in this document for details on how the marks are awarded. As indicated above. It is essential you submit your Final Assessment paper by the due date! Late submissions will NOT be accepted. For further information or questions. Course Advisor / Paper Grader: Communication with your assigned course advisor / paper grader via email. If there are extenuating circumstances that arise. Paper Due Date and Submission: The DUE DATE for completing the Final Assessment paper for each term is stated in the Mount Royal University Continuing Education calendar and on the www. It is recommended you contact your advisor to discuss your choice of a project. as their primary role is to assess and grade the paper. All students are asked to ensure they have made a “backup” hard/paper copy as well as an electronic copy of their complete Final Assessment paper prior to submission. You are also encouraged to contact your advisor if you have any questions about the paper itself.mtroyal. Paper Grading: Students must receive a minimum of 70% (70 points out of a possible 100 points or at least a letter grade of B-) in the Final Assessment paper to successfully fulfill course requirements. or take additional. please feel free to contact the MRU Project Management Program Coordinator at (403) 440-6865 or the Student and Program Liaison at (403) 440-8770 and fax of (403) 440-7270. Project Management courses before applying to write again.Fifth Edition 6. Follow the links as described earlier. she/he must contact the Program Coordinator at (403) 440-6865 immediately. A “hard copy” of your paper will NOT be accepted. Paper Rewrite: A rewrite can only be requested if you receive a grade less than 70% (or a letter grade below B-).

Application to Graduate Form: Once your Final Assessment paper has been marked. found in the Content area. Calgary. MRU PM EXTENSION CERTIFICATE PROGRAM 4 . or by email with an attached completed form in PDF file format) to the Student and Program Liaison (address/fax/email information as given below).Results sheet attachment. Project Management Program. by fax.mtroyal. 4825 Mount Royal Gate SW. By Mail: Student and Program Liaison.® Final Assessment Learner Information Guide– PMBOK Guide . If you achieved 70% (or a letter grade of B-) or more on your paper. This survey asks for your comments about the Final Assessment paper itself as well as the overall MRU Project Management Extension Certificate Program.East C Building) (map link: http://www. you are asked to complete this form and submit it (by mail. in person. We appreciate your input.htm#map) By Fax: Attention: Student and Program Liaison: Fax (403) 440-7270 By Email: Send an email with the completed “Application to Graduate” PDF attachment to the Student and Program Liaison contact who is identified in your Confirmation of Registration. AB (Located on the 3rd Floor of the Roderick Mah Centre for Continuous Learning . AB T3E 6K6 In Person: Please address the envelope: “Attention: Student and Program Liaison. Mount Royal University Faculty of Continuing Education and Extension. you are asked to log into the online Final Assessment course environment and complete the Evaluation Survey. Course and Program Evaluation: Once you have completed the Final Assessment paper. Calgary. Project Management Program” and deliver to: Mount Royal University Faculty of Continuing Education and Extension.ca/ProgramsCourses/ContinuingEducation/contact/index. an “Application to Graduate” form is available in the online Blackboard environment in the Information area. In order to obtain your official Mount Royal University Project Management Extension Certificate.Fifth Edition 11. your final mark and comments from the course advisor / paper grader will be posted online in your Assignment Dropbox area. in the Final Assessment Paper . Room EC 3100 4825 Mount Royal Gate SW. 12.

For more information re: the Student Learning Services centre. Contact a Learning Consultant by using the following FREE services:     One-on-one appointments Telephone appointments Drop-in sessions E-mail instruction  Web handouts  Small group appointments  Workshops You may book a 30 minute appointment with a Consultant by calling (403) 440–6452. once you have decided on the appropriate content. refer to the information given in the MRU Continuing Education Calendar or on their website at: www. Note: This session has a separate fee and is offered as an optional session to help learners prepare for writing the Final Assessment paper and is not a required session for the MRU Project Management Extension Certificate.mtroyal.ca and follow the links for “Academic Support” then “Student Learning Services”. Follow the links as described earlier. MRU PM EXTENSION CERTIFICATE PROGRAM 5 . To find out the session dates and fees for the current term. SESSION: Preparing for the Final Assessment Mount Royal University offers a three hour classroom session in Calgary (and elsewhere.mtroyal.ca/conted . This session gives you the opportunity to work with an instructor who marks Final Assessment papers so you can obtain further insight into what is required to be successful. as arranged) entitled Preparing for the Final Assessment. Be aware that the Student Learning Services centre is not familiar with the criteria for the content of the MRU Project Management Extension Certificate Program Final Assessment paper but will be able to assist you in the organization and the writing of the paper itself. visit their website at http://www.Fifth Edition NERVOUS ABOUT WRITING A PAPER? The Student Learning Services centre at Mount Royal University is available to assist you with writing assignments. which is designed to provide additional support beyond what is offered in the Certificate courses.® Final Assessment Learner Information Guide– PMBOK Guide .

). Simply collecting together a number of pages containing copies of the various tools and techniques or outputs shows little evidence of how you are actually applying these to your project. You are advised to write the Executive Summary AFTER you have completed all other sections of your paper and it should be placed at the beginning of your submitted document. the key elements of the Final Assessment paper for an executive level audience. the number of pages for each section should be roughly proportional to the possible marks in a given section. INITIATING PROCESSES 15 POINTS Information included in this section should state the project purpose. This summary will provide a general overview of the key aspects of the project and will typically include the following areas: the purpose. major risks. justification and high-level description. a few recommendations may help you organize and plan your paper better. estimated duration and budget. and the overall approach to measuring and evaluating success and quality of the project. Also.Fifth Edition PROJECT MANAGEMENT – FINAL ASSESSMENT GRADING SYSTEM PLEASE INCLUDE THE FOLLOWING COMPONENTS IN YOUR FINAL PAPER While the information presented here is intended as a guide only and is not totally prescriptive. the Executive Summary should serve as a “stand-alone” section. the most important stakeholders. a brief description of the project. key constraints and assumptions. targeted to a busy executive or manager who is not necessarily directly involved in the project. summarize resources. and assign the project manager. budgets. types of resources needed (human. schedule milestones and risks. For example. equipment. define the objectives and related success criteria. etc. describe the organization and authority. you are asked to use the section headings as given below (except of course for the “Presentation and Organization” heading) and organize the sections in the same order. using this method of estimation. determine the project requirements. Students will be expected to utilize and show application of the appropriate tools and techniques and outputs from the processes in this Process Group that were covered in the Project Management Extension Certificate Program courses. at a high level. EXECUTIVE SUMMARY 10 POINTS In the context of this Final Assessment paper. the business need / justification of doing the project. For the overall organization of your paper. key assumptions and constraints. the Planning Processes section would be somewhere in the region of 10 to 12 pages. It will also be helpful to include informative dialog that helps tie sections and items within sections together.® Final Assessment Learner Information Guide– PMBOK Guide . This section should contain no new information but should summarize. by keeping the point value of each section in mind. general approach to the project. These may include (but are not limited to) the following:  Project selection criteria  Force Field Analysis  Project Charter  SWOT technique  Stakeholder Analysis/Register MRU PM EXTENSION CERTIFICATE PROGRAM 6 .

by possibly using sample processes and forms. including lessons learned. organization and flow of the content. terminology. PRESENTATION AND ORGANIZATION 10 POINTS The ability to communicate your knowledge and understanding of the key processes in the project management Process Groups in this final assessment is critical. signed and administered. how you will execute risk management and quality assurance and control measures. identification. These may include (but are not limited to) the following:             Collecting requirements Project Scope Statement Work Breakdown Structure (WBS) Network diagram Project schedule Cost estimating Organizational and resource planning Quality planning    Human resource requirements / assignments Communications planning Stakeholder planning Risk planning. Be sure to define the project scope. what needs to be measured and/or verified / validated and how. subdivide the project into major deliverables. writing mechanics and language used to convey meaning. TOTAL POINTS: MRU PM EXTENSION CERTIFICATE PROGRAM 100 POINTS 7 . Students will be expected to utilize and show application of the appropriate tools and techniques and outputs from the Planning Processes that were covered in the Project Management Extension Certificate Program courses. determine resource requirements. developed and managed. analysis and response planning Procurement planning Other subsidiary Management Plans as required Other supporting details as required EXECUTING AND MONITORING & CONTROLLING PROCESSES 15 POINTS Describe and demonstrate. how other key stakeholder’s expectations / engagements will be managed. their schedule and document their work. identify relevant activities. You will be assessed on the overall presentation of the paper as well as: clarity. and how issues will be tracked. how you will turn the project over to the customer. what project documentation will be archived. how contracts will be obtained. obtain acceptance and close contracts. recruit and organize the project team. readability (including font type and size).® Final Assessment Learner Information Guide– PMBOK Guide . construct and analyze the project network. CLOSING PROCESSES 10 POINTS Describe and demonstrate. Determine a project schedule and show evidence of cost estimation and budgeting. estimate activity durations. how the project team will be acquired. and what information the final Close-out Report will contain. by possibly using sample processes and forms.Fifth Edition PLANNING PROCESSES 40 POINTS Develop a comprehensive project plan. how project performance and budget will be tracked and reported. where and how. Describe how you will estimate resources. how changes will be managed and controlled.

mtroyal. If you have any other questions regarding the Final Assessment paper. Question (Q): Where do I find out about the details of the requirements for the Final Assessment paper? Answer (A): This document is the definitive source for all the Final Assessment paper requirements. click on the Content link found at the left on the main menu. OR: You can simply access the www.mtroyal. You will see the required link listed.Fifth Edition FREQUENTLY ASKED QUESTIONS 1. MRU PM EXTENSION CERTIFICATE PROGRAM 8 . The most current version of this document can be found on the Mount Royal University Continuing Education website at: www. after the sixth classroom course or the third online module) in the Program.® Final Assessment Learner Information Guide– PMBOK Guide . 3. You will be permitted to register for the Final Assessment paper course up to two years from the date you took your last course (that is. for example: An Overview and the Integration and Scope classroom courses and/or Modules 1 through 3 in the online Program. do not hesitate to ask (or email) any of your Project Management Extension Certificate Program instructors or call the Mount Royal University Project Management Program Coordinator's office at (403) 440-6865 or the Student and Program Liaison at (403) 440-8770. Please contact the Program Coordinator if you are not able to meet this requirement. Follow the links that were given earlier in this document for the Final Assessment Learner Information Guide information. Then click on the link for the version of the latest Final Assessment Learner Information Guide you require for your paper. You must complete the paper by the stated due date for the term in which you are registered. It is advised you time your application for the Final Assessment paper so that you can start to finalize your paper once you have finished all six classroom or the three online courses (see also the next Question and Answer below). Just click on this link to access the details on the Final Assessment paper course.ca/conted . Q: How long after finishing my sixth classroom course or third online course.ca/conted homepage and type Project Management Final Assessment in the Search box and click on GO. You will also be given more details in various courses. do I have to apply for my Final Assessment? A: It is strongly recommended you apply to write your paper in the term following your last course. OR: As described earlier. Q: When should I apply for registration in the Final Assessment course? A: You should apply after you have successfully completed your six courses (or the three online modules for those registered in the online Program). 2. If you are in the Calgary region (or other Centre as arranged). you might consider attending the session entitled Preparing for the Final Assessment. Refer to the details that were given earlier about this session. log into the Blackboard online Final Assessment Paper course.

Remember. If your mark on the Final Assessment paper is 70% (or letter grade of B-) or more. the student will not be successful in passing the Final Assessment paper. Q: What are my options if I fail (get less than 70% or a letter grade below B-)? A: You may apply for a rewrite of your paper (at a cost of $189 plus GST) and attempt to obtain a pass grade. 9. Project Management courses. If you wish to rewrite the Final Assessment paper. there are clearly defined requirements and if these are not met. Q: What is the pass mark for the Final Assessment paper? A: The pass mark is 70 % (equivalent to a letter grade of B-). can you apply for the Certificate. 6. Q: Can I ask to be assigned to a specific course advisor/ paper grader? A: No. you are discouraged from including too much technical information about the project itself. Another area where candidates lose marks is that they just regurgitate the project management theory and do not show how they have applied this theory to their chosen project. Only after you have successfully met all the requirements for the Certificate. Also. You are advised to use the number of points identified for each section as a guideline in determining the relative importance of that section. 8. there is an “Application to Graduate” form available specifically for applying for your official Mount Royal University Project Management Extension Certificate. Q: Do I get my Mount Royal University Project Management Extension Certificate automatically after I pass the Final Assessment paper? A: No. 7. you are required to apply within 60 days of receiving your original grade. only a paragraph for the Executing / Monitoring & Controlling Processes will not be worth 15 points. Individuals who are unsuccessful on the second rewrite will be required to wait a full year and re-take. writing only a paragraph for the Closing Processes will not be awarded 10 points or similarly. You are allowed one rewrite per term to a maximum of 2 rewrites. Q: What is the most common reason for failure of a paper or loss of marks? A: The most common reason for failure or loss of marks is because key required items such as a budget or a schedule have not been included. Q: Have students failed the Final Assessment? A: Yes.Fifth Edition 4. including completion of all six courses OR three online modules AND passing the Final Assessment paper requirements. then complete the “Application to Graduate” form that is available in the Information area of the online Blackboard Final Assessment Paper course. or take additional. 5. Each Final Assessment course advisor / paper grader is assigned papers on a rotational basis (depending on how many students have already been assigned to a given advisor / MRU PM EXTENSION CERTIFICATE PROGRAM 9 . For example. the purpose of the paper is for you to show evidence of how you might apply the project management theory you learned in the courses to a specific project and not to just communicate pages of technical project information that is relevant primarily to the technical resources are assigned to specific work on the project.® Final Assessment Learner Information Guide– PMBOK Guide .

you MUST print your own confirmation as directed. your advisor can be contacted via email. 10. Regardless of how you register. she/he will be able to counsel you though. in person. It is recommended that when you email your advisor to confirm if your project is “suitable”.Fifth Edition grader). At the time you register online. Q: How do I find out who has been assigned as my course advisor / paper grader? A: Upon registering over the phone. So. about whether or not the project you are considering for your paper will be “suitable” for the requirements of the paper. you will only be able to obtain the contact information of your course advisor / paper grader on or after the start date of the Final Assessment Paper course for the term in which you have registered. or phone to answer your questions as required. your paper will be available to the course advisor / paper grader to mark. it is strongly recommended you email your assigned course advisor / paper grader for confirmation that the project you intend to choose will be a “suitable” project to document for your Final Assessment paper (see the Answers to other Questions given later for more details on what constitutes a “suitable” project). This receipt will indicate your payment information as well as the contact information for the MRU Student and Program Liaison who can provide you with contact information for your assigned course advisor / paper grader. 11. Once your paper has been submitted to Mount Royal University using the assignment dropbox in the online Blackboard Final Assessment Paper course environment. a Confirmation of Registration receipt will be mailed to the address you provided to the Mount Royal University Registration department. and it is recommended you do this as early as possible in the term. This will contain the required information to contact the MRU Student and Program Liaison who can provide you with the contact information for your assigned course advisor / paper grader. Note: The advisor does not “approve” your project per se. Q: Will the assigned course advisor / paper grader contact me or do I contact her/him first? A: The onus is on the student to make the first contact with the assigned course advisor / paper grader. MRU PM EXTENSION CERTIFICATE PROGRAM 10 . discussion board posts. or by mail for the Final Assessment Paper course.® Final Assessment Learner Information Guide– PMBOK Guide . as the work on your paper progresses. Q: What is the role of my assigned course advisor/ paper grader? A: As early in the term as possible. NOTE: If you register online you will NOT receive a mailed Confirmation of Registration. when your Final Assessment registration comes in. you are simply assigned to the next available course advisor / paper grader. 12. you include the following information about your candidate project:      a couple sentences briefly describing your project number of people (human resources) to be assigned to the project and their estimated cost overall estimated cost of the project estimated duration of the project any other important considerations or comments regarding your selection of the project Also.

you can document a project from any number of possible areas. 15. discussion board posts. that you optimize the time with your advisor by ensuring you are well prepared before any contact and that you remain focused on the questions you need answered. The key criteria is that it be complex enough for you to be able to illustrate your level of knowledge through the application of the principles learned from each of the six classroom courses or three online modules that you took in preparation for this Final Assessment paper. Before starting on your Final Assessment paper. Q: Am I able to meet in person with my assigned course advisor / paper grader? A: No. Q: How much consultation time do I get with my assigned course advisor / paper grader? A: MRU is not able to mandate any particular length of time any specific course advisor / paper grader is available. It is important though. Your project also needs to be small enough so that you can easily summarize it within the 25 page limit. you are asked to contact the MRU Student and Program Liaison (contact information was given earlier) as this person will have information MRU PM EXTENSION CERTIFICATE PROGRAM 11 . 17. you are also encouraged to ask questions in EACH of the six core classes / three online modules as you take them. Students must appreciate that a course advisor / paper grader may. Your assigned advisor will be able to guide you through difficulties you have in understanding the assignment. not necessarily. Also. or not even started yet. you are strongly advised to obtain confirmation from your assigned course advisor / paper grader that the project you have chosen is “suitable” for documenting in your paper. on occasion. Q: What type of project is “suitable” for my Final Assessment? A: As indicated in the information found elsewhere in this document or discussed in the classroom courses or online modules.® Final Assessment Learner Information Guide– PMBOK Guide . In preparation for the Final Assessment Paper course.Fifth Edition 13. Q: Must the project I choose for my paper be a work-related project? A: No. 16. or phone calls. to choose a work related project if your organization has paid for your courses. So. what should my expectation be for a reply? A: Course advisors / paper graders are asked to try and reply within three business days of receiving an inquiry (excluding weekends). It can also be at any stage. Q: When I email a question or leave a phone message for my course advisor / paper grader. if you do not hear back within the expected three business days. especially those who live outside the Calgary area. but our goal is to ensure each student is able to obtain the help she/he requires to complete the Final Assessment paper. there is no need for a face to face meeting to be held. It would be prudent. currently underway. be unavailable for periods of time due to either personal or business reasons. nor would it even be feasible for them to meet with all the Final Assessment students in a given term. it can be completely finished. MRU does not contract the course advisors / paper graders to do this. that is. though. since all necessary communication can easily be handled using either email. 14.

Q: May I submit my paper directly to my course advisor or MRU via email or hard copy? A: No. You are expected to submit only a PDF formatted file of your completed final paper to the Assignment Dropbox within the online Blackboard course environment. So. Mount Royal University will be able to record the fact that a specific student has submitted her/his Final Assessment paper on a specific day and time. these items will not be reviewed. In most cases. 20.Fifth Edition regarding your course advisor’s status. You will find. a grader is available and the paper is in a predictable and reliable format that can be marked by all graders. 18. It is essential a PDF formatted file of your paper be submitted because there are often several software applications used in the preparation of a paper and the contracted course advisors / paper graders may not have these same applications that are required in order to view the contents of the various sections. all students are asked to ensure they have made their own “backup” hard/paper and electronic copies of their completed Final Assessment paper prior to submission. This will ensure the submission date and time will formally be logged by the system. Q: Can I submit a draft of my paper or major components of my paper to my course advisor / paper grader to see if I am on the right track? A: Absolutely NOT! That would be like “pre-marking” your paper before you submit it. If you submit any separate components of your paper and ask for the course advisor / paper grader to give feedback on questions such as “Am I on the right track?” or “How am I doing so far?”. As well. Q: May I submit my Final Assessment Paper earlier than the due date? A: Absolutely! YES.) By submitting your paper online as indicated. coverage will usually be arranged to reply to any inquiries.® Final Assessment Learner Information Guide– PMBOK Guide . (Refer to the paper submission details given earlier in this document and in the online course environment. the MRU PM EXTENSION CERTIFICATE PROGRAM 12 . when a paper is submitted before the due date. IMPORTANT: As emphasized earlier. Emailed or hard copies will not be accepted either by the course advisor / paper grader or Mount Royal University. though. you should formulate specific questions to ask of your assigned advisor. In cases where there will be an extended absence of an advisor. please ensure your Final Assessment paper is submitted using the secured Blackboard online course site only. If you need confirmation that you are on the right track. It is always appreciated when a learner submits her/his paper BEFORE the final due date which avoids the end of term "crush". In fact you are encouraged to submit it early. there are far too many security / virus issues surrounding the emailing of files over the internet for Mount Royal University to be responsible for the safe receipt of all components that might make up a student’s final paper expect for a paper submitted in PDF format within the secured online Blackboard course environment. a PDF version of your paper needs to be submitted through the online Blackboard Final Assessment Paper course environment you are registered in. that there is no single question / inquiry that will prevent you from still continuing to work on other sections of your paper until your inquiry has been answered. No separate components of your paper submitted earlier will be accepted or even viewed by your course advisor / paper grader. you certainly may. 19.

there may be extenuating circumstances that arise which were totally unforeseeable.Results sheet is completed by the grader which includes comments as appropriate. though. Q: May I ask for an extension if I am having difficulty completing the paper by the due date? A: In the information given earlier. It is understood. if you are able to submit your paper before the due date. If your Final Assessment paper results are not available to you for viewing within this time period. Q: Can I obtain my mark from the course advisor / paper grader via email? A: No. it is important to contact the Program Coordinator immediately and advise her/him of the specific circumstances that have arisen. If comments have been written within your paper. it is advised you give a "heads-up" to the course advisor / paper grader so she/he can confirm availability and can look out for it. Q: What is the turnaround time of my Final Assessment paper once I submit it for marking? A: This will always depend on a number of circumstances.” How individuals navigate the demands of the Final Assessment paper is a reflection of their overall skills as a Project Manager and how well they have integrated the information from the course material. both of which. a Final Assessment Paper . Q: Does the paper grader give comments on areas that were missed or need improvement? A: Yes. So. 25. 22. are in the online Blackboard course environment. 23. You must appreciate the fact that all PM Program instructors do have other employment (sometimes full time) so often have other commitments throughout the term. 21. for example. be called out of town with her/his job).Results sheet found in the Assignment Dropbox area. (who may. including the immediate availability of your assigned paper grader. please contact the Student and Program Liaison to inquire about the status of your paper.Fifth Edition turnaround time is very often much less because the course advisor / paper grader is simply not as busy marking papers during the term as she/he is at the end of the term. MRU PM EXTENSION CERTIFICATE PROGRAM 13 .® Final Assessment Learner Information Guide– PMBOK Guide .Results sheet that will be made available for your viewing in the online Assignment Dropbox area. comments (when appropriate) and your corresponding grade will still always be recorded on the Final Assessment Paper . Options on how to proceed can then be discussed. Regardless of whether or not comments have been written on your paper submission. Project Management is all about planning for and delivering on commitments and the completion of the Final Assessment paper is no different. it is not appropriate to give a mark via email. a copy of your paper with the corresponding comments will be scanned in and made available to you electronically in your dropbox. It is expected people will plan for and submit their Final Assessment paper on or before the due date. In general. 24. it was stated that “Late submissions will NOT be accepted. we are finding that the turnaround time for you to receive your mark is within approximately four weeks of submission. The Program Coordinator will communicate with the assigned course advisor / paper grader regarding any such requests. Q: Will the paper grader mark up my paper submission with comments? A: This is up to the discretion of each individual paper grader. If this is the situation. You can view your mark within the Tools area using the My Grades link as well as in the Final Assessment Paper .

In the first part of Section 3 (Page 61. there are also other components that may need to be included. the exact content and level of detail within each component will depend entirely on the project you are documenting. information on collecting requirements. As you learned in the PM Extension Certificate Program courses. Since the marking scheme for the paper is based on these five Process Groups. identification. WBS. Table A1-1) you will find the cross referencing of all the Knowledge Area Processes mapped against the five Process Groups of Initiating. 28. the most important information can be found in Section 3 and in Annex A1 of the PMBOK® Guide – Fifth Edition. and response planning. You are encouraged to use the Tools & Techniques and Outputs of the processes in the PMBOK® Guide as a guide. Stakeholder Analysis/Register. resource assignments. Executing. change control process and supporting form. cost estimating. and Closing. Q: Do I have to show evidence of application of ALL the process inputs. Planning. Project Scope Statement. but you need only include those that apply specifically to your project and in some cases only to a summary level. The content material provided and the workshop exercises within the courses in the MRU Project Management Extension Certificate Program will be an invaluable source for what information or documents you should include in your paper. performance reporting. the information in Section 3 and Annex A1 is essential in understanding how you should organize your Final Assessment paper. Table 3-1) and Annex A1 (Page 423. You are also welcome to use any other references or resources you may have access to within your organization. tools and techniques or outputs found in the PMBOK® Guide? A: No.Fifth Edition 26. schedule. Q: What resources should I be using to assist me with the Final Assessment? A: You are advised to review the Learner Manuals (classroom format) or Module PDF files (online format) from all the courses in the MRU Project Management Extension Certificate Program as well as the PMBOK® Guide version you are using for your paper (see the next question / answer below). quality and communications planning. Monitoring & Controlling. MRU PM EXTENSION CERTIFICATE PROGRAM 14 . There is certainly not the space within the 25 page content limitation to include all such information. 27. Q: Where do I look in the PMBOK® Guide for assistance in writing the Final Assessment paper? A: Although most of the PMBOK® Guide has relevance. analysis. Q: Are there certain components that are mandatory to include in my paper? A: Yes. But. depending on the specific requirements of the project.® Final Assessment Learner Information Guide– PMBOK Guide . there are certain components such as a Project Charter. stakeholder planning. 29. and Close-out Report that are essential for any project. risk planning.

You will need to indicate how the requirements. then you won't have any sample content to include in some of the forms you intend to use in your paper. If you do not wish to spend time fictionalizing content for these sample templates we suggest that you make the effort to "annotate" or input comments in certain key fields that will help when it comes time to actually use the template.. Some learners choose to fictionalize content to illustrate what a sample template might contain. will look for. MRU PM EXTENSION CERTIFICATE PROGRAM 15 .. once collected. Anything that shows you have an understanding of how to apply the template is better than just copying a blank template from the course material into your paper. context and complexity of your project.) 32. which would not necessarily need to be included. It does not communicate that you actually know how to apply the template in a real project situation. NOT from the perspective of the resource (for example a Business Analyst) who will be assigned to actually collect the requirements. Doing this communicates to the paper grader that you know what to put in the template. Note: This is NOT the actual detail of WHAT the requirements are themselves. though).. or the Close-Out Report)? A: It is appreciated that if the project hasn't happened yet. for example. Project Scope Statement. Status Report. Q: What is expected in the Final Assessment paper for the Collect Requirements process? Isn’t it really someone like a Business Analyst who collects the requirements? I thought this paper is supposed to be from the perspective of the Project Manager. who will approve or make the decision that the requirements are indeed final and correct? It is always helpful when planning this process to indicate how changes / updates to the requirements will be tracked or monitored. to represent the requirements. as that won't change.. but exactly what you include and how or where will depend on the format of your paper and the size. Q: Should I include some of the separate documents that I learned about. Some of the standard project information can be completed in the templates. Q: My paper is documenting a project that has not yet started. it is appropriate to include some of these specific project documents within your paper.Fifth Edition 30. Since nothing has happened in this project yet.. (for example. the Project Charter. and what key elements or components will make up the Requirements Documentation. using a Requirements Traceability Matrix. you might make a comment explaining what information needs to go in the field and where or who it might be obtained from. or how. Your information can include such elements as who (what project resource) will actually be responsible for collecting the requirements. but rather a high level outline of the key components or items that you the PM. how the requirements be collected. Also. (See also the next Question/Answer below. If you include only a blank template all this says is that you can find a template in the course material and include it in a section that may contain the same name or type of information. but any field that requires information for a specific situation or result. 31. can I just include sample templates that are blank (for example Change Request form. Work Breakdown Structure and other items that may be contained within an overall Project Management Plan? A: Yes.® Final Assessment Learner Information Guide– PMBOK Guide . A: Yes the information you include in the paper for the Collect Requirements process is to be from the perspective of the Project Manager. will be validated as far as being correct and are of the quality expected for the type of project being undertaken.

because so much of what you do is “progressive elaboration”. it may “seem” like you are repeating certain information. Project Integration Management of the PMBOK® Guide. then this is acceptable. 35. You therefore do not need to include the Project Management Plan as a separate component in your Final Assessment paper. this is adequate. You are advised to follow the PMBOK® Guide and the supporting course material to help you find a consistency in the names. but the Project Scope Statement.Fifth Edition 33. including a Project Charter. The important point is to look at the CONTENT and PURPOSE of these documents and to ensure the appropriate content is covered for the required purpose. or are doing or have done in the project you have chosen.® Final Assessment Learner Information Guide– PMBOK Guide . remember that the Project Charter is primarily to establish the Project Manager’s mandate and authorize the project to begin. is a question of approach. emphasizes the output of Project Management Plan. for example. make up your Project Management Plan. In Project Management. if you have included the essential tool or template (to an appropriate level of detail) in a given section and cross-referenced it from another section. That must be done early in the project. For example. Since you are documenting in your Final Assessment paper what you would do. For example. 34. should be more detailed than the Project Charter. Q: I am confused about some of the names of the documents that should be included in my paper. you might consider all the Planning section components of your paper (along with procedural-based content in the Executing. You must still apply judgment in designing the documentation for your project. as long as you keep the reader informed as to the layout of where specific items can be found. What is expected? A: Do not be confused by the variety of names documents may have across the various organizations. Do I have to repeat everything in each section? A: No. by definition. there are no clearly defined lines or boundaries between process groups. Q: I am having difficulty deciding whether a particular topic / item or use of a tool goes in the Initiating Processes section or in the Planning Processes section. a consultant dealing with an outsourced project might simply offer one document (a proposal). Also. collectively. perhaps before any detailed planning data is available. and other project initiating and planning items. Where or how do I include this in my Final Assessment Paper? A: As indicated in the MRU Project Management Extension Certificate Program course material. How it is arranged into documents and approved. other names used for the Project Management Plan can be the Project Execution Plan. that will contain the result of pre-sales work. your Project Scope Statement may contain some level of the same information you have in the Project Charter. Monitoring & Controlling and Closing sections). If it makes sense to include specific information in one section versus another. MRU PM EXTENSION CERTIFICATE PROGRAM 16 . This is because the Project Charter is done very early and at a higher level with less specific information available. On the other hand. Statement of Work (SOW). as you write your paper. the Project Implementation Plan or simply the Project Plan. Q: The Develop Project Management Plan process of Chapter 4. so it is often a good idea to focus on business objectives and roles/responsibility and release this document early.

Learners are encouraged to demonstrate this “progressive elaboration” where possible in their papers. This means that the project management team develops a better and more complete understanding of the project objectives and deliverables as the project progresses. Q: What is Mount Royal University’s policy on plagiarism with regards to the Final Assessment paper? A: While it is often the practice.ca/Library/ and then type “Detecting Plagiarism” in the “Find Articles” field and click on the “Go” button.Fifth Edition To illustrate this point. First of all. it is encouraged for Project Managers to “cut and paste” from previously used templates for similar projects so you do not have to “re-invent the wheel” for each new project. You are advised to visit the links below for information related to this topic. and in fact. Of the papers that have been submitted for the Final Assessment in this Program. there is the problem that the information in most papers received and marked is confidential and can therefore NOT be released. 36. If you “cut and paste” exact contents for sections from a previous candidate’s paper. please contact the Program Coordinator to discuss this concern before registering in the Final Assessment Paper course. we do not want anyone to be disillusioned into thinking that "one template fits all". Q: Are there sample Final Assessment papers that can be viewed? A: No. there has been a wide range of content in the successful papers.pdf MRU PM EXTENSION CERTIFICATE PROGRAM 17 . Detecting Plagiarism: http://www. Code of Student Conduct: http://www. both the Project Charter and the Project Scope Statement contain constraints and assumptions. there is a line that can be crossed where it would be considered plagiarism for the purpose of the Final Assessment paper.mtroyal. will highlight only a few key constraints and assumptions whereas the Project Scope Statement will certainly contain these same key constraints and key assumptions but will contain additional. All projects are unique and therefore require different treatment when responding to the requirements of the Final Assessment paper. more detailed constraints and assumptions. As emphasized above. If you have severe English language / cultural barriers or physical barriers that you feel may compromise your ability to write a successful paper. it is important to appreciate that the development of the Project Charter becomes the input for the more detailed Project Scope Statement which is thus representative of the “progressive elaboration” characteristic of projects. Due to the variety of projects that exist.ca/wcm/groups/public/documents/pdf/code_student_conduct. though. 37.mtroyal. Sample Final Assessment papers are not available for learners to review. this would be considered plagiarism. Also.® Final Assessment Learner Information Guide– PMBOK Guide . The Project Charter. it is felt that by releasing a "sample template" of a paper a number of learners would simply use this as a "recipe" or "cookie cutter" template for the paper and NOT think about what is or is not appropriate for their particular project.

but it is possible to create this in other applications (for example MS Word or Excel or even neatly on graph paper). If you choose to include a network diagram. Q: Do I need to include a network diagram if I already have a Gantt chart showing my schedule? If I do include a network diagram. your entire paper needs to be submitted as a single PDF formatted file. Can I just submit my Gantt chart in the assignment dropbox as a separate PDF file? A: It is very much preferred that you insert the separate PDF file containing your Gantt chart into the appropriate location within the rest of your Final Assessment paper.® Final Assessment Learner Information Guide– PMBOK Guide . NO. you do not have to include a network diagram. if a paper exceeds the 25 page content limit by a considerable amount. then yes. you need to show at least the “early start / early finish” schedule for each activity. you do not need to show all the Critical Path Method calculations from a forward pass and backward pass. 40. Q: What if I do submit a paper that is over 25 pages of content? A: Marks will be deducted for papers that exceed 25 pages of content. Do not hesitate to ask someone else to help you do this. In fact. 42. If your Gantt chart does not show activity sequence arrows. this chart is acceptable on a legal size page. no. such as MS Project in order to submit my Final Assessment for marking? A: No. We cannot require a student to have this software to complete the Final Assessment paper. Note that this page still counts within the permitted maximum of 25 pages. Be sure to indicate with a note to your paper grader in the “Submission” box that you have submitted a separate PDF file that contains your Gantt chart. Somewhere. then you may submit this second file in the Assignment Dropbox separately from your main paper PDF file. they are welcome to use it. that is 8 ½ x 14 inch. the paper may not be accepted by the paper grader / Mount Royal University and the student may then be asked to revise the paper so that it meets the stated requirement of 25 pages of content. The remaining pages of your Final Assessment paper must be on 8 ½ x 11 inch pages. though. Q: I have printed my Gantt chart on an 8 ½ X 14 inch page as permitted but am having difficulty scanning this page into my PDF file along with the rest of my paper. For those students who have access to project management software. MRU PM EXTENSION CERTIFICATE PROGRAM 18 . you do need to include a simple network diagram using the Precedence Diagramming Method (which uses activity sequence arrows). Q: Am I required to use project management software. 41. Q: Is it permissible to include my Gantt chart (schedule) on 8 ½ x 14 inch paper? A: Yes. so it is not essential to use project management software. If you are absolutely unable to incorporate your Gantt chart page within the file that contains the rest of your paper. 39. Remember.Fifth Edition 38. most likely on your schedule. do I need to show all the Critical Path Method (CPM) calculations? A: If the Gantt chart you have included in your paper for the schedule shows activity sequence arrows (as is often the case when a Project Management software package is used). There is a requirement to submit at least some form of project schedule.

43. It is ONLY the Appendix title pages that do not count. as long as there are only 25 pages of content in your paper. sometimes even resulting in failure.. then it counts as a page within the limit of 25 pages of content. papers continue to be submitted that are not counting their Appendix pages within the 25 page content limit. charts or diagrams. Table of Contents pages and Appendices title pages count within the 25 page content limit? What about white space created when I start a new section on a new page? A: No. 45.. the learner will need to follow the "Paper Rewrite" procedure given earlier in the first section of this document in order to re-submit the paper for marking. if the page has content on it such as text. but this specific question is very often asked! Worse yet . IMPORTANT: The Appendix content pages count within the 25 page content limit. Appendix title pages or portions of pages that have white space due to section breaks. but be aware. will be included within the page numbering. you are encouraged to start new sections on a new page as this improves readability and the professional appearance of the paper. we are repeating ourselves here. Just to emphasize again. really cannot do justice in showing application of the required project management process that were covered in the course material. except of course where you have section and paragraph breaks. 44. 46. Q: Can I hand in a paper that is less than 25 pages of content? A: Yes. that a paper containing much less than 20 to 25 pages of content. Q: Can you please clarify? Do the attachments I have in my Appendices count as part of the permitted 25 pages of content or is it 25 pages plus the pages in my Appendices? A: Yes.® Final Assessment Learner Information Guide– PMBOK Guide . any white space is not counted within the page limit. Table of Contents pages. for example. so marks are deducted. graphs.Fifth Edition In this situation. Q: Does my front cover title page. Note: The paper numbering of the pages in your paper will most likely be higher than 25 because the title page and Table of Contents pages. you may. In fact. The only pages that do NOT count within the 25 pages of content are title pages. This is acceptable. MRU PM EXTENSION CERTIFICATE PROGRAM 19 . papers will not be penalized if these are the only pages above the 25 page content limit. Also. regardless of where the page is located in your paper. Q: Should I single space or double space the text lines in my paper? A: The text in your paper should be single spaced.

49. which is not fair. Imposing this limit on the number of pages provides one way to fairly judge all papers using the same criteria. marks will be deducted.Fifth Edition 47. so how can this limit of 25 pages of content be justified? A: It is agreed. Q: In reality. In a "real" project. Again.® Final Assessment Learner Information Guide– PMBOK Guide . when I do project work. Also. You can then include samples (as room permits) showing the level of detail you did go into for your project. If these requirements are not met. Q: My paper is already well over 25 pages of content and my Gantt chart alone is almost five pages! I guess I must have chosen too large / complex a project for my paper. all documents are completed in whatever length or fashion as required by the specific project being undertaken. 48.5 in. can I reduce the font size of the text and set the margins to the extreme edges of each page? A: Absolutely NOT! The requirements for font size and readability have very clearly been defined earlier. Q: If I need more room within the limit of 25 pages for the content. what can I do? A: It is recommended you "roll up" some of the detail of your Gantt chart display so that one can see only the higher-level tasks and the overall schedule within one page. Also. it would simply not be practical or even financially possible to "mark" the volumes of project documentation that can be generated and thus submitted for some projects. It is admitted that some Final Assessment paper submissions have tried this tactic to "squeeze" more content into the paper.). but you are reminded of the Arial 12 point font requirement (except for tables and charts which can have a font size as small as Arial 10 pts.25 cm or 0. there is usually no single project document in reality that replicates the Final Assessment paper except possibly a project summary in preparation for a project audit. MRU PM EXTENSION CERTIFICATE PROGRAM 20 . It is important to ensure you do at least show a “high level” view of your project and then give details as space permits (and not the other way around). if you are setting margins to the extreme edge of a page. This way you will be documenting a project that will lend itself better to summarization within the required maximum of 25 pages of content. it is emphasized that you should discuss the size and complexity of your project with your course advisor BEFORE you formally begin to write your paper. on any edge of the page. I am not limited to 25 pages of content for all my project documentation. you will lose marks for exceeding the maximum of 25 pages since this results in you being able to include more content than other candidates. Since the complete Final Assessment paper has a limitation of 25 pages of content. regardless of the size or complexity of their chosen project. Margins should be set no less than 1. The requirement of the 25 page content limit for the assignment is necessary because there needs to be a consistent way for all candidates to show evidence of their learning.

It was recommended earlier that the section headings and their order match the sections found in the Grading System information. MRU PM EXTENSION CERTIFICATE PROGRAM 21 .. Will I be deducted marks for excess pages if I use this tactic? A: Absolutely YES! The requirement for font size in the main body of text of your paper has been very clearly defined. figures. 52. especially to management or sponsors. namely Executive Summary. the paper grader looks at whether the paper is well organized as far as the various sections and the required process group areas. that is. The requirements indicate I can use a smaller size font for tables. you will find a short Evaluation Survey on the Final Assessment Paper course itself as well as the overall MRU Project Management Extension Certificate Program.® Final Assessment Learner Information Guide– PMBOK Guide . Initiating Processes. if you were to preview your Final Assessment paper “package”. Executing and Monitoring & Controlling Processes. Planning Processes. does it "look good"? As a project manager it is important to be able to put a project summary package together that "presents" itself well. charts. This is the primary basis for marks being made available in this area. labeled or referenced? If you have appendices or attachments are they clearly labeled and also referenced from within the main text? In general. so will definitely be penalized. so I will put ALL of my paper content in tables and can thus use a smaller font. tables.. Your individual responses will be totally anonymous to MRU and to the course advisor / paper grader as they will only be able to view the consolidated results. We appreciate your time to give us any feedback you may have. in the online Blackboard course environment. Q: What is the basis for awarding the 10 marks for the Presentation and Organization section? A: When marks are awarded for this section. tables. font size of charts.. “Can the key items or information be easily found or are they buried deep within various places throughout the paper?” Are the sections and subsections clearly identified with understandable titles? Is everything readable (e. and Closing Processes.g. does it present itself as being professionally assembled. in the Content area. 51. You might also ask yourself.)? Are diagrams. Q: I thought of a great idea of how I could include more content in my paper. etc. Click on the link to view and then complete the survey. which. we were given the opportunity to complete an evaluation survey in order to give MRU our feedback. as emphasized earlier is not fair. Q: As was the case for all courses taken in the MRU Project Management Extension Certificate. Can we do this? A: Yes. By using the tactic of embedding all your text within tables with a smaller Arial font size than Arial 12 point font gives you the advantage of including more content over all other candidates.Fifth Edition 50.. etc. I would also like to give some comments on the overall Program.