An investigation into the determinants of customer satisfaction

Churchill, Gilbert A, Jr;Surprenant, Carol
JMR, Journal of Marketing Research (pre-1986); Nov 1982; 19, 000004; ProQuest Central
pg. 491

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Further reproduction prohibited without permission.Reproduced with permission of the copyright owner. .

Reproduced with permission of the copyright owner. . Further reproduction prohibited without permission.

Further reproduction prohibited without permission. .Reproduced with permission of the copyright owner.

. Further reproduction prohibited without permission.Reproduced with permission of the copyright owner.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. .

Further reproduction prohibited without permission. .Reproduced with permission of the copyright owner.

Further reproduction prohibited without permission. .Reproduced with permission of the copyright owner.

. Further reproduction prohibited without permission.Reproduced with permission of the copyright owner.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. .

Further reproduction prohibited without permission. .Reproduced with permission of the copyright owner.

.Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

. Further reproduction prohibited without permission.Reproduced with permission of the copyright owner.

Further reproduction prohibited without permission. .Reproduced with permission of the copyright owner.