THE UNIVERSITY OF THE SOUTH

PACIFIC
MG214
PRINCIPLES OF PUBLIC SECTOR
MANAGEMENT
SEMESTER 1, 2016
GROUP PROJECT

1

.........13 CONCLUSION................................8 4....................................................... CULTURE AND CHANGES.............10 4...........................8 4....................................................................................................................................................................................................... 3 1................................6 IMPACTS OF REFORMS IN ORGANISATION STRUCTURE................................................................................................2 WHEN REFORM STARTED................................................................. 5 3.....................................................................8 POTENTIAL CONFLICTS DUE TO CHANGES AND RESOLUTION...0 LITERATURE REVIEW....8 4............................................................................1 PUBLIC SECTOR REFORM THAT TOOK PLACE.............. 4 2..................3 WHEN REFORM TOOK PLACE..........................................8 4.............4 WHY FBC NEEDED REFORM AND CURRENT STATUS.................................................................... 6 4......0 INTRODUCTION...............................................................................................................................................0 METHODOLOGY.............................................................TABLE OF CONTENTS Contents DECLARATION STATEMENT................................. 11 4.5 ACTIVITES FBC ENGAGES IN........................................... 14 Recommendation....7 4.....11 4...............0 FINDINGS: DISCUSSIONS AND ANALYSIS................................................ 16 2 ............. 15 BIBLIOGRAPHY.........7 ORGANIZATIONAL POLICIES AND HOW IT HAS CONTRIBUTED TO THE ORGANIZATIONAL OBJECTIVES......

……… …………………………… Date: 3 .. phrases.……………………. This is to verify that we have checked our work.……………………….…. If we have used other sources. or ideas without giving clear credit to that person.. failure in the course with opportunity to retake the course in a later semester.. Date: …………………………… Rahil Chand …….……………………. expulsion/termination from the university.……. …………………………… Date: Krishan Raj ………………………. and it contains no plagiarism. ……………………………… Date: Shabreen Begum ……. We understand that the penalty of plagiarism includes any or all of the following: failure of project with no opportunity to revise. Hannah Reha Hassan ………………………….DECLARATION STATEMENT We verify that this group project is primarily our own work. Date: …………………………… Rahul Narayan …. We have not borrowed anyone else’s words. we have used them appropriately and provided clear attribution and complete citations to the resources.

It has 6 radio stations which manoeuvres 2 radio stations in the three main languages which are ‘i-Taukei” (Fijian). FBC TV conveys enormous communal TV shows and similarly has a great feature of programmes made locally for instance life story. January 1998 marks the period where “Fiji Broadcasting Commission” became a state organization as a result of public sector reform and retitled themselves to “Island Network Corporation Limited”. 2016). however it tries to mould youngsters for the upcoming days. However. ‘Hindustani” (Indian) and English.my. 2011) which is a television service available free for the public and has TV programmes dedicated towards the problems people of Fiji face on everyday basis. 4 . the impact it had on FBC as well as potential conflicts that arouse with the reform and how they were solved. Values that FBC has  Apprehend their viewers as their interest is the main part for them.org. where later on in 1952 they managed to officially open their operations by having the Broadcasting Commission Bill passed by the Legislative Council (Conduit. The organization started its operations in 1935 with name of ZJV which was their broadcasting station name. The 2 stations Radio Fiji One and Radio Fiji Two are categorized stations broadcasted for the public service with an agreement among FBC and government. Mission of FBC Educate and amuse through the best radio and TV and become the greatest liable & selfmotivated broadcaster through providing good contents to its viewers and listeners for free.1. Suva.0 INTRODUCTION The Fiji Broadcasting Corporation (FBC) is one of the most successfully radio and television broadcaster in Fiji which is located at 69 Gladstone Road. whereas the remaining four radio stations are under commercial operations (Conduit. Radio stations it has are 2Day FM & Gold FM (English). why there was a need. Hence this assignment will look at one of public sector reform that took place at Fiji Broadcasting Corporation and will also look at what is the current status of the reform. Thus it does not simply enlighten & educated the commonalities. 2016). It is solely owned by the government and has its shareholders appoint four board members for the organization. 2016). in the July 2006 a bill was passed by the government to allow Fiji Broadcasting Corporation to provide public television broadcasting in the country which later resulted to the launch of FBC TV in November 2011 (Abu. year 1999 brought changes to the name again as the new government formed in June wanted a change of name to Fiji Broadcasting Corporation Limited which is also the current name used (Conduit. 2016). As the nation-wide broadcaster. Mirchi FM & Radio Fiji Two (“Hindustani”) and also Bula FM and Radio Fiji One (“iTaukei”). Where the government can purchase airtime of these two stations to assist with their operations. societal shows and other various sorts of programmes to amuse the general public (Conduit. Additionally. Vision of FBC In the direction of becoming Fiji most leading broadcaster.

With that the organizational culture also got affected with the new policies that were implemented in the company. Manager TV Operations. These departments and managerial posts are The Chief Financial Officer (CFO). According to the 5 . looking at the past statistics and financial performance of Fiji Broadcasting corporation. Looking at the organizational structure. Some of the organizational reforms for Fiji Broadcasting Corporation was brought in and implemented because of government intervention. with so many new policies being implemented in the organization. Director Human Resources. The reform that this group assignment is looking at is the change of Fiji Broadcasting commission to Fiji Broadcasting Corporation. It aims to provide free television and radio package and concentrates on the problems that are encountered by the public in the nation on a day-to-day basis. Manager for programs. such as. 2. humble. Fiji Broadcasting Corporation is now under the government. it is certainly true that Fiji Broadcasting Corporation is one of the two major radio and TV broadcasters in Fiji and the pacific. one of each departments.  We are answerable. Direct sales and marketing. This group assignment will look at the organizational reforms that were implemented by the media industry. it expended the hierarchy of the organization since the inclusion of FBC TV department. Organisational reform is simply looking at the organizational changes that are or has taken place within the organization. For instance. open door policy. The reform itself brought in impacts on the company’s organizational structure. organizational culture and organizational changes. There are also a few downsides of this reform but compared to the benefits it has brought in for the company since it has become a government owned company. and other related policies has now been an important aspect for the employer and employee relationship. Furthermore. Organizational change is vital for every organization mainly due to the changing in technology and also because it is a necessity for organizational growth in future. Looking at the organizational chart of Fiji broadcasting corporation. Director News (TV & Radio) and Director Technical Operation Manager. Decision making in the organization can be said to be a collaborative ideas of the employers and the employees. FBC has seven (7) managers with different roles and responsibilities in the company. it can be said that they have improved with the mistakes they were making in the past in determining/examining the financial performance of the company. one can say that today Fiji Broadcasting Corporation has made massive improvements over the past years. All these 7 managerial posts have different roles and they all deal with employees working under them. Looking at the employers and employees relationship status of FBC.0 LITERATURE REVIEW Fiji Broadcasting Corporation (FBC) has been one of the two radio and television media through its growing popularity in Fiji and the Pacific. truthful and accountable towards each other and all Fijians  Our motivating powers and accomplishment factors are our specialized and devoted workforce combined by mutual morals and a strong business culture. Endeavour successes through growing and presenting their programs. Before it was partially commission owned and since the government intervened it is now fully government owned.

he stated that there was a “grave mistake” of missing out vital points of FBC’s losses in an audit report of 2010 to 2013 regarding the corporation’s financial performance (Naleba. Riyaz Sayed-Khaiyum. Also renaming of Fiji Broadcasting Corporation over the years has been a factor whereby FBC is now a successful company in terms of its profitability statistics and services it provides for the public in Fiji and other pacific island countries.CEO of FBC Mr. The objective of this research is to show that FBC is now a government owned corporation since its intervention in year 1998 and it can be said that FBC falls under public sector. 2015). and it is one of the few organizations who have shown its rapid growth over the years. It will also look at the conflicts that were present in the organization due to this reform and recommend how it was and could be resolved. The vision and mission of the organization is what is driving the organization to move forward and it can be projected that FBC is moving in the right direction for its future growth and productivity. Fiji Broadcasting Corporation has been there since decades. 6 .

Hence. of Fiji Broadcasting Corporation was interviewed by the group members. interviews and also from the written materials available on Moodle. Iowane Bolai. Enough information was gathered for this assignment from interviews rather than written materials. Primary sources:  Interview The Human Resource manager. Secondary sources:  Internet Was used to gather information to back up our write-up as well as to answer queries in the assignment through online resources.0 METHODOLOGY The information gathered in this group project was carried out by the use of internet websites. 7 .3. the resources and materials used to collect the data for the project are mentioned.

0 FINDINGS: DISCUSSIONS AND ANALYSIS 4. the change in the Government likewise prompted another change in name. The Public sector reform took place in January 1998 where Fiji Broadcasting Corporation became completely government owned under the Public Enterprise Act. Fiji Broadcasting Commission was changed to Fiji Broadcasting Corporation Limited.2 WHEN REFORM STARTED The change began when FBC had the need to grow their media organization yet there was an absence of capital to complete this task as result. 8 .3 WHEN REFORM TOOK PLACE In January 1998 4. In January 1998 the Fiji Broadcasting Commission was corporatized under the Government's public sector reform program and renamed Island Network Corporation Limited. Thus Fiji broadcasting needed reform and become 100% government owned to make their organization reach success.1 PUBLIC SECTOR REFORM THAT TOOK PLACE The Fiji Broadcasting Corporation (FBC) is one of the two radio broadcasters in Fiji. Reform played a vital role for Fiji Broadcasting Corporation with help government and their staffs to make FBC operate six radio stations and a free to air television for the people of Fiji and make Fiji Broadcasting Corporation one of the most successfully media company in Fiji. Having said that the main reason which made Fiji Broadcasting Corporation become fully government owned was that the firm had to be at the same level with other media companies in Fiji and they were not able to be to the same level.4. government intervention occurred to effectively do this task . the reform lead to a change of name of the organization from “Fiji Broadcasting Commission” to “Islands Network Limited”. 4. as they might have not accomplished success if they had not reformed. However June of year 1999 had a new government formed which lead to renaming of the organization again to Fiji Broadcasting Corporation which is still the name of the organization till today. they needed to have government intervention.4 WHY FBC NEEDED REFORM AND CURRENT STATUS Reforms take place due to some factors that arise within an organization. 2006). when the organization was partly commission owned they were not able to perform well in the economy and there was also some loop holes in the previous structure of the organization (Dakunimata. 4.In June 1999. Similarly reform took place at Fiji Broadcasting Corporation due to the fact that. Hence this made the organization decide that if Fiji Broadcasting Corporation wanted to be in line with other media companies in Fiji and to also improve their efficiency in the economy.

New FBC Building – source: Anon. (n.).d. 9 . (n.d.).Old FBC building – source: Anon.

External expertise builds capacity in the organization. one of which includes contracting out.5 ACTIVITES FBC ENGAGES IN Fiji Broadcasting Corporation engages in a few activities. They have more control on a project because there is assurance that work will be fully accomplished by the contracting out party under the legal obligation. results. Therefore it is cheaper for them to acquire external companies who are ready for projects. goals and results which contractors meet as a part of the terms and conditions. It means to agree to pay someone outside the organization by contract to perform a job within a definite period of time. contingencies and costs in the contract. objectives. Helps build business partnerships with contracted company and also linkages that the contracted company has. Why Fiji Broadcasting Corporation Contracts Out 1 To get work done Further Explanation More work is done because they are able to observe the things that need to be accomplished according to the schedule. FBC defines the scope of work. It was done to enable them to perform their duty to the best of its ability and achieves company objectives. When some activities are contracted out then Fiji Broadcasting Corporation can focus on other core business activities and provide good customer experience. training and developing staff for both short and long terms. It reduces internal cost of hiring. deliverables. time frame.4. 2 Save money 3 Results Achieved 4 Definition and Certainty 5 More control 6 Business Partnerships 7 Acquire expertise 8 Focus on core business activities 10 . Contracting out is mostly used as a mechanism for reform of any public sector and Fiji Broadcasting Corporation engaged in contracting out when the reform from commission to fully government occurred. Contractors have obligation to meet targets.

4. the first impact was due to constantly changing of the company’s name.  Expansion of this media company (inclusion of FBC TV department) brought in more workloads for the managers and employees. the reforms that took place so far did not have many downfalls. workers felt like they were working for an entirely new company as they adapted to the changes.  It also did inspire most workers/staff to work beneath the new name of FBC. Many of the reforms had an impact/effect on the managers and workers. Some of the impacts of these reforms on organizational structure. culture and changes are:  When the government intervened and the reform took place. The present personnel of the radio department had to share their working area (workspace) with the new staffs of the television department.  Fiji Broadcasting Corporation has recognized to be one of the most successful Radio and Television Media Production Company and therefore. when making a complain there are 11 .7 ORGANIZATIONAL POLICIES AND HOW IT HAS CONTRIBUTED TO THE ORGANIZATIONAL OBJECTIVES The Fiji broadcasting corporation believes in an open door policy this is whereby employees have freedom to interact with any person with the organization whether it is the manager or the CEO and also employees can go directly to the management and have a joke session. More employees were required to fill in the job requirements. It did not have much impact on the employers and employees. The only impact due to renaming of this company twice was that they had to deal with the updating and modifying of the previous organisational forms and papers.  Many workers also got the chance to get training and acquire new skills/technology and get familiarised with the FBC television department as well as in other departments.4. CULTURE AND CHANGES Fiji Broadcasting Corporation (FBC) has implemented various reforms since its presence.  Fiji Broadcasting Corporation (FBC) has encountered a lot of changes over the years and it is considered to be a growing company in relations to the look and feel of the enterprise (buildings) and its productivity and profitability measurements.6 IMPACTS OF REFORMS IN ORGANISATION STRUCTURE.  There was an impact organizational structure. there were more people needed to fill in managerial position as the media company expends. In organizations they have a hierarchy to follow for instance. This also brought is some conflicts during that time and it was soon resolved with the new policies that were implemented right after this major reform.

The below diagram shows that the employees are satisfied with the organizational policy as they are very happy with the organizational policies that are implemented in the organization. Here only selected employees of the organization are approved to give out media statements and have media contact regarding the company’s operations. False media declaration or statements are not acceptable at all. The Fiji broadcasting corporation also has a policy on business practices. These interests are merely to implement employee trustworthiness and company confidentiality. The business practice states that if an employer has the full authority to give out certain awards to their employees or the stakeholders it should be awarded especially on merit and without nepotism. 12 . The employees have to state a few given interests in writing to the CEO concerning the business practices for instance no employee should take advantage and make personal profits other than that endorsed by Fiji broadcasting corporation such as getting commission from a supplier in return for sponsoring its product. The open door policies have a major impact on the organization objectives as it helps employees or staffs to work together as a team makes work easier. Fiji Broadcasting Corporation also has certain policy on the media contact.channels to follow but an open door policy is where you can go directly and see the managers for any issue.

8 POTENTIAL CONFLICTS DUE TO CHANGES AND RESOLUTION Reforms are dealt with challenges when it takes place. Hence FBC was able to accomplish that through their cooperative staffs and their commitments as they are now working in a successful television and radio broadcaster company.4. The challenge faced by Fiji Broadcasting Corporation was that when the organization became fully government owned changes where being brought to the organization. Resolution To resolve this issue the government tried to provided training and held inductions to make the staffs become more interested and accept the change being brought forward. Thus with time the employees became aware of the fact that they had to adjust themselves towards these changes in order to help FBC accomplish its future goals. Since there was a change in the organization structure it was challenging for the workers of FBC to work under a new body. Staffs became government workers which made changes towards their job descriptions and the benefits associated with it the job like the number of leave days changed and so on. 13 . Hence the current staffs had difficulties in adjusting to the new system that was coming in. Everything was readjusted towards standard government structure and government policies.

Employees are also satisfied with the organizational change. culture and structure of the organization as they have freedom to interact with their bosses even thou there is a channel of hierarchy to follow. When employees are happy with the organizations behaviour they tend to be useful assets in the organization by completing all assigned tasks and achieving their organizations mission. goals and objectives. 14 . employees are also given the freedom to engage in communications with CEOs or the respective managers directly.CONCLUSION The open door policy has generated the freedom to interact with anybody or person with higher authority within the organization. Through the new and sleek design of the new refurnished Fiji broadcasting corporation has won a lot of hearts through years by providing a vast range of TV series programs that people enjoy watching during day and night plus also people can watch live rugby matches just sitting at their homes as it is all free nothing to pay for watching. The change in the overall organization has shaped the progress of the organization and it keeps on improving as years go by. All the news updates if finished by people can be viewed online as well.

for instance. it could have had a more expert general standpoint. 15 . Fiji Broadcasting Corporation is all around sorted out.Recommendation Sharing television programs with other competitors such as Fiji One in Sports. Case in point. very much organized and representatives are given the chance to prepare and take in more abilities in different fields. The network coverage of the Fiji Broadcasting Corporation Television has limitations on some parts of the interior in the city as well as the islands. Rugby and Soccer coverage. the expansion in changes has empowered Fiji Broadcasting Corporation to better than anyone might have expected. Therefore. Another proposal that could likewise be actualized or enhanced is the Fiji Broadcasting Corporations social medium in which their site could have a more successful draw on viewers with current occasions. in the exhibition segment. However. in general.

Available at: http://www. Conduit. "Happy Employees . R.d. [Online] Available at: http://competitionregimes.).fj/about-fbc [Accessed 9 May 2016]. (n. Anon.html [Accessed 11 May 2016].jpg?689 [Accessed 12 May 2016]. M.Google Search".com.d. [image] Available at: http://pacific.).BIBLIOGRAPHY Abu.nz/wp-content/uploads/2012/09/fiji-fbc-studios-425wide. [Online] Available at: http://www. THE FIJI TIMES [Online] Available at: http://www. Anon.com/uploads/1/3/7/5/13759434/7984910.businessdictionary. [image] Available at: http://www.fijitimes. Dakunimata.jpg [Accessed 12 May 2016].com.com/story.co. What is organizational culture? definition and meaning.my/Latest_News-@-FBC_TV_to_launch_next_month.scoop. Google.my. (2006).pdf [Accessed 11 May 2016].com/pdf/Book/Asia_Pacific/9-Fiji. 12 May 2016. (2015).fbc. (2011).d. Nabela. (2016).org.). Web.fijileaks. BusinessDictionary.aspx [Accessed 11 May 2016].aspx?id=296176 16 . [Online] Fbc.fj. [online] Available at: http://www.abu. FBC Responds to Auditor’s Report. (n.org.com. FBC TV to launch next month. FBC News. (n. CUTS international.com/definition/organizational-culture.com. R.